Alternative #2: Drive-thru shopping

Drive-thru shopping Metrics

Possible to Financial/
Data (actual or
Metric Description Data Source (how we collect) Collect Baseline Non-
assumption)
Data Financial
Cost Costs of $1 million per store Data collected from doing Yes Financial
implementing this a questionnaire survey
alternative. with the Metro store
manager.
Benefits Drive-thru The revenues Metro can Yes Financial
shopping will help $500 million earn from Drive-thru
customers save shopping is just an
their crucial time, assumption made by
as customers can looking at their total
make large orders profits in the fiscal year
online from 2019 which amounts to
anywhere and can $16.77 billion.
pick the order at https://en.wikipedia.org/w
the specified given iki/Metro_Inc.
time. Moreover,
small orders can
be placed on the
spot at the drive-
thru.
Edge over Drive-thru Metro is the third- Assumption made after Yes Non-
competitors shopping at largest grocery store in reading the following Financial
grocery stores will Ontario and is article
be a game- competing with other https://www.ibisworld.co
changer, as it big grocery firms. m/canada/market-
would attract research-
more customers. reports/supermarkets-
grocery-stores-industry-
ontario/#:~:text=The
%20companies%20holding
%20the%20largest,and
%20Whole%20Foods
%20Market%20Inc.
Estimated Drive-thru 1 month Data collected from doing Yes Financial
Project Length windows need to a questionnaire survey
be installed along with the Metro store
with the parking manager.
reservations for
Drive-thru
customers.
Theft Drive-thru Drive-thru shopping Assumption made after Yes Financial
prevention shopping will help can save up-to 1% of reading the following
in dealing with the sales which is lost in article
problem of shoplifting. http://www.canadiangroc
 shoplifting at er.com/top-stories/higher-
grocery stores. food-prices-increase-theft-
fears-in-supermarkets-
60805
Customer Drive-thru N/A Assumptions made after No Non-
satisfaction shopping can help doing a questionnaire Financial
in increasing survey with the Metro
customer store manager.
satisfaction,
especially in this
pandemic
situation, as
customers will not
have to walk in a
crowded store and
can still shop for
essential groceries.
 

Alternative Development Timeline

Alternative #3: 

For the development of the Drive-Through process, there are 6 major work packages:

 IT Assessment –
 Pre-Making Plans Meeting –
 Development of the Drive-Through Process –
 Drive-Through Commercial Development –
 Very last Implementation Section –

A widespread time for this undertaking could be spent on online purchasing Application
Development. once the most important functionalities were tested the advertising and marketing
campaign might be advanced. The purpose is to have the Process available in the market by using
the first week of December, permitting corporations enough time to put together for the seasonal
rush in income and could be part of the advertising force to replace customers to more comfy
seasonal purchasing practices.