ASM452 End User Applications

Microsoft Word Assignment

Cover Letter and Reference (Resume) Document Assignment (50 marks)

Overview
Consider yourself as an owner of a fitness center. To set up this center in 2019, you made a loan of
RM300,000.00 from a bank. As known, the COVID19 pandemic has seriously affected the economy and
your company too. Due to Movement Control Order (MCO), your company faced a serious cash flow
problem. Although the mandatory deferment had been granted for six months, your company still requires
this financial aid in order to remain in business. You plan to apply for another six months deferment to the
bank. So, you need to prepare a cover letter and a reference document to support your application.

Cover Letter (20 marks)

In a single page, you will write a cover letter to the bank manager asking for the deferment of monthly
installment for another six months. Please follow proper business formatting, as outlined below. Be sure to
provide all important details. Design a professional-looking letterhead.

Letterhead Formatting
 Company logo (suitable as a fitness center)
 Details of the company (name, address, phone no. and website)
 Font should be Arial 11pt

Letter Formatting
 Normal margin
 Justify alignment
 Blank line between each paragraph
 Font should be Arial 11pt

Structure
Your name and address
Name, title, and address of recipient
Date & time (Month/Date/Year)
Salutation
Subject
Introduction
Body of letter Content
Conclusion
Complimentary close (“Sincerely,” followed by 3 blank lines), signature and name

Grading Criteria
 Preliminary information
 Introduction
 Body of letter
 Conclusion
 Format, writing style, sentence structure & grammar.

March - July 2021 1

Reference (Resume) Document (30 marks)

You are required to design your fitness center profile by including the appropriate information. You must
design an attractive and professional document.

Resume Formatting
 Please use an appropriate resume template.
 Narrow Margins
 All content MUST fix in just “1 page”
 Font should be Abadi 11pt

Your reference document should convince the bank manager to extend the deferment. Using your own
creativity, the document should provide the following elements:
• Fitness center name and contact information (Phone number, website, email, address)
• Center Overview
• Center Objectives
• Strength of the center
• Future planning by your company to stay in business and fine tune the cash flow problem.

Grading Criteria
 Preliminary information
 Introduction
 Content of resume
 Other relevant information
 Format, writing style, sentence structure & grammar.

March - July 2021 2