ZXA10 C300M: Maintenance Manual

ZXA10 C300M
Multi-Service Access Equipment

Maintenance Manual
Version: V3.1
ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
LEGAL INFORMATION
Copyright © 2012 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or
distribution of this document or any portion of this document, in any form by any means, without the prior written
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All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE
CORPORATION or of their respective owners.
This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions
are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,
title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the
use of or reliance on the information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications
covering the subject matter of this document. Except as expressly provided in any written license between ZTE
CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter
herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
Revision History
Revision No. Revision Date Revision Reason
R1.0 2012-10-20 First Edition
Serial Number: SJ-20121019170407-006
Publishing Date: 2012-10-20 (R1.0)
SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

Contents
About This Manual ......................................................................................... I
Chapter 1 Safety Description .................................................................... 1-1
1.1 Safety Precautions ............................................................................................. 1-1
1.2 Sign Descriptions ............................................................................................... 1-2
Chapter 2 Routine Maintenance................................................................ 2-1

2.1 Routine Maintenance Classification ..................................................................... 2-1
2.2 Routine Maintenance Precautions ....................................................................... 2-1
2.3 Routine Maintenance at Equipment Side ............................................................. 2-2
2.3.1 Environment Monitoring ............................................................................ 2-2
2.3.2 Equipment Routine Maintenance............................................................... 2-3
2.4 Routine Maintenance at NMS Side ...................................................................... 2-8
2.4.1 Monitoring Real-time Alarm....................................................................... 2-8
2.4.2 Checking NE Backup Data.......................................................................2-11
2.4.3 Monitoring NMS Server Performance ...................................................... 2-12
2.4.4 Detecting Virus....................................................................................... 2-17
Chapter 3 Data Backup and Recovery...................................................... 3-1

3.1 Configuring FTP Server ...................................................................................... 3-1
3.2 Saving NE Data ................................................................................................. 3-3
3.2.1 Saving NE Data At Real Time ................................................................... 3-3
3.2.2 Saving NE Data Periodically ..................................................................... 3-4
3.3 Backing Up NE Data........................................................................................... 3-6
3.3.1 Backing Up NE Data At Real Time ............................................................ 3-6
3.3.2 Backing Up NE Data Periodically............................................................... 3-7
3.4 Restoring NE Data ........................................................................................... 3-10
3.5 Switching Over Active/Standby Cards................................................................ 3-13
Chapter 4 Expansion Guides..................................................................... 4-1

4.1 Expansion Definition........................................................................................... 4-1
4.2 Expansion Workflow ........................................................................................... 4-1
4.3 Solving Expansion Failure................................................................................... 4-3
Chapter 5 Cutover Guides ......................................................................... 5-1

5.1 Cutover Definition............................................................................................... 5-1
5.2 Cutover Workflow ............................................................................................... 5-1
5.3 Solving Cutover Failure ...................................................................................... 5-4

Chapter 6 Card Replacement .................................................................... 6-1
6.1 Card Replacement Precautions........................................................................... 6-1
6.2 Replacing Control and Switching Card................................................................. 6-1
6.3 Replacing Power Card........................................................................................ 6-3
6.4 Replacing Other Cards ....................................................................................... 6-4
Appendix A General Alarm Information .................................................. A-1

Glossary .......................................................................................................... I
II

About This Manual
Purpose
This manual provides procedures and guidelines that support the maintenance on the
ZXA10 C300M Multi-Service Access Equipment.
Intended Audience
This document is intended for:
l On-site maintenance engineers
l Network monitoring engineers
l System maintenance engineers
Prerequisite Skill and Knowledge

To use this document effectively, users should have a general understanding of network
technology. Familiarity with the following is helpful:
l The ZXA10 C300M system and its various components
l Maintenance procedures
l Local operating procedures
What Is in This Manual

This manual contains the following chapters:
Manual Contents
Chapter Summary
1, Safety Description Describes the safety precautions and signs.
2, Routine Maintenance Describes routine maintenance classification,

precautions, and the routine maintenance at both
the equipment side and the NMS side.
3, Data Backup and Recovery Describes FTP server configuration, the saving
and backup of the NE data, the restoring of NE
data, and active/standby switchover.
4, Expansion Guides Describes the expansion flow and processing

guides for expansion failure.
5, Cutover Guides Describes the cutover flow and processing guides

for expansion failure.
6, Card Replacement Describes the card replacement precautions and

card replacement.
Appendix A, General Alarm Information Describes general alarm information.

Conventions
ZTE documents employ the following typographical conventions.
Typeface Meaning
Italics Variables in commands. It may also refers to other related manuals and documents.
Bold Menus, menu options, function names, input fields, option button names, check boxes,
drop-down lists, dialog box names, window names, parameters and commands.
CAPS Keys on the keyboard and buttons on screens and company name.
Constant Text that you type, program codes, filenames, directory names, function names.
width
[] Optional parameters.
{} Mandatory parameters.
| Separates individual parameter in series of parameters.
Danger: Indicates an imminently hazardous situation, which if not avoided, will result in
death or serious injury.
Warning: Indicates a hazard that, if not avoided, could result in serious injuries,
equipment damages or interruptions of major services.
Caution: Indicates a potential hazard that, if not avoided, could result in moderate
injuries, equipment damages or partial service interruption.
Note: Provides additional information about a certain topic.
II

Chapter 1
Safety Description
Table of Contents
Safety Precautions .....................................................................................................1-1
Sign Descriptions .......................................................................................................1-2
1.1 Safety Precautions

Safety Precautions for Protection Ground
The safety precautions for protection ground are as follows:
l Connect the grounding cable first before installing the equipment. Remove the
grounding cable after removing all the equipment.
l Prohibit to destroy the grounding conductor.
l Prohibit to operate on the equipment without installing the grounding conductor.
l The equipment must be connected with the protection ground perpetually. Before
operating on the equipment, check the electrical connection and make sure that the
equipment grounding is reliable.
Safety Precautions for Batteries

The safety precautions for the storage battery are as follows:
l Always keep the electrodes of a battery facing upward when moving a battery. Do not
put it upside down or tilt it.
l Avoid battery short-circuit caused by metal objects. If possible, cut off the power
supply of the battery before performing other operations.
l During their working periods, batteries will release inflammable gas, so they should
be placed in the environment which is well ventilated with proper fire prevention
measures.
l When a battery is over 60℃ in temperature, check it for any spill of acid liquid. Handle
timely if there is any spill of acid liquid.
l When moving or handling a battery with leakage, be careful to protect yourself from
any possible harm by the acid liquid. Use NaHCO3 or Na2CO3 to neutralize or absorb
them if any spill of acid liquid is found.
l Wash with clean water if anyone touches any spill of the battery. If the situation is
quite serious, take him to the hospital.
The safety precautions for the li-ion battery are as follows:
l Replace with the same type of battery recommended only.
l Handle the used-up battery according to instructions only.
1-1

ZXA10 C300M Maintenance Manual
l Do not throw the li-ion battery into the fire.
Safety Precautions for Laser

The laser receiver and transmitter is used in the optical transmission system and the related
test tools. The bared optical fiber or the connector port can transmit laser which is invisible
to the naked eyes. Looking at it without any protection may hurt eyes.
The eyes are not hurt if you gaze at the bared optical fiber tips or damaged optical fiber
in a distance of over 150 mm. But the eyes may be hurt if you observe the bared optical
fiber tip with a microscope, a magnifier or a loupe.
The safety precautions for laser are as follows:
l Only the authorized personnel with the corresponding training can perform the
operation.
l Wear safety goggles while handling laser or optical fibers.
l Make sure to switch off the optical source before disconnecting the optical fiber
connector.
l Prohibit to gaze at the bare optical fiber or the connector tips before the optical source
is surely switched off.
l Measure the optical power in the optical fiber with an optical power meter to make
sure the optical source is switched off.
l When opening the front door of the optical fiber transmission system, be careful to
avoid the laser radiation.
l Prohibit to use optical instrument including the microscope, the magnifier or the loupe
to observe the optical fiber connector or the optical fiber tips.
Do as follows when handling the optical fibers:
l Only the personnel with corresponding training can shear, fuse and splice the optical
fiber.
l Make sure the optical fiber and optical source is disconnected before shearing, fusing
and splicing the optical fiber. After disconnecting the optical fiber, protect all the optical
fiber connectors with the optical fiber caps.
Safety Precautions for Plugging/Unplugging Cards

The safety precautions for plugging/unplugging cards are as follows:
l Make sure that the card matches with the slot.
l Wear the antistatic wrist strip before operation.
l Plug in the card along sliding rail. If the card is blocked, do not shake the card to
prevent any damage to the card.
1.2 Sign Descriptions

Table 1-1 lists the safety signs used in this manual. These signs remind you of the safety
precautions which you have to consider during the device installation, operation and
maintenance.
1-2

Chapter 1 Safety Description
Table 1-1 Safety Sign and Description
Safety Sign and Description Description
Safety precaution sign
Note sign
The safety prompts consists of three levels: Danger, Warning and Caution. The details
are as follows:
Danger!
Indicates an imminently hazardous situation, which, if not avoided, could result in death,
serious injury, or serious equipment damages.
Warning!
Indicates a hazardous situation, which, if not avoided, could result in serious injuries,
equipment damages or services interruption.
Caution!
Indicates a potentially hazardous situation, which, if not avoided, could result in moderate
injuries, equipment damages or interruption of partial service interruption.
Note:
Indicates the notes, prompts and tips.
1-3

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1-4

Chapter 2
Routine Maintenance
Table of Contents
Routine Maintenance Classification............................................................................2-1
Routine Maintenance Precautions ..............................................................................2-1
Routine Maintenance at Equipment Side ....................................................................2-2
Routine Maintenance at NMS Side.............................................................................2-8
2.1 Routine Maintenance Classification

The routine maintenance consists of the maintenance at the equipment side and at the
NMS side.
l Routine maintenance at the equipment side
à Environment monitoring
à Equipment routine maintenance
l Routine maintenance at NMS side
à Monitoring real-time alarm
à Checking NE backup data

à Monitoring NMS server performance
à Detecting virus
2.2 Routine Maintenance Precautions

The precautions for the routine maintenance are as follows:
l Keep the equipment room clean, and in normal temperature and humidity.
l Keep the equipment room away from dust and moisture. Take measures to keep
insects and rodents away.
l Make sure that the primary power is stable and reliable. Check the system grounding
and lightning ground periodically. Check the lightning protection system before and
after storms.
l Establish a complete set of maintenance regulations. The maintenance engineers
must take detailed maintenance logs about the system operation, software version,
configuration change, upgrading and troubleshooting for fault analysis and solutions
in the future.
l It is prohibited to play games or access the Internet on the terminal. It is forbidden to
install, run, or copy any irrelevant software on the terminal.
2-1

l Set the NMS passwords with different access rights. Change the passwords
periodically. Only the authorized personnel have the access rights.
l Maintenance personnel should be well trained and should have sound experience of
computer networks, and are willing to study further to improve their maintenance skills.
l Maintenance personnel should follow the relevant manual to perform maintenance
operations. They need to wear antistatic wrist straps before touching the hardware of
the equipment.
l Do not reset the equipment, load or change any data, especially the NE data unless
it is necessary. Back up the system configuration data before any change is made to
it and do not delete the backup configuration files until the system is running normally
(Generally after a week). It is necessary to record any change made on the data in
time.
l Prepare a toolkit and calibrate the meters regularly to make sure that they are working
properly. The following tools are often used:
à Screw driver (straight, cross)
à Signaling tester
à Thin nose bent pliers
à Network cable pliers
à Multi-meter
à AC power for maintenance
à Power extension lines and sockets
à Telephone cables
à Network cables
l Check the spare parts regularly. Store the spare parts and replaced faulty components
in different cartons and label them for identification.
l Keep the software and documents in good conditions and keep them at an easily
accessible place.
l The equipment room should be well lightened for maintenance. In case of power
failure, make necessary emergency arrangements.
l Put the contacts of the local office of ZTE Corporation at a noticeable place. Contact
the local office in case of emergency.
2.3 Routine Maintenance at Equipment Side

Routine maintenance at the equipment side includes the following:
l Environment Monitoring
l Equipment Routine Maintenance
2.3.1 Environment Monitoring

Table 2-1 lists the environment monitoring items.
2-2

Chapter 2 Routine Maintenance
Table 2-1 Environment Monitoring
Item Meter Testing Method Reference Troubleshooting

Standard
Equipment Ther- Check and record 5% - 95% Adjust the air conditioner or
room tem- mometer the current value. other temperature control
perature devices.
Equipment Hygrom- Check and record -25℃ to 55℃ (for Adjust the air conditioner or
room eter the current value. long term) other humidity control devices.
humidity -35℃ to 65℃ (for
short term)
Equipment - Observe the dust The concentration Because it is difficult to measure

room dust concentration in of the dust with the dust concentration in the
resistance the equipment a diameter larger equipment room in routine
room. than 5 μm is no maintenance, the maintenance
more than 3 × personnel must make sure the
104particles/m3. equipment is not covered with
The dust particles dust or polluted.
should be
non-conductive,
non-magnetic,
electrical or
corrosive.
Air - Check the running Refer to the set If the air conditioner is faulty,
conditioner status of the air temperature and contact the air conditioner
running conditioner or humidity values manufacturer to repair it.
status other temperature of the equipment
and humidity room.
adjusting devices.
Storage Multime- Measure the AC l -48 V DC: -57 If the storage battery voltage is
battery ter and DC of the V to -40 V not stable, contact the relevant
input power with l -60 V DC: -72 department for maintenance.
and take a record. V to -48 V
2.3.2 Equipment Routine Maintenance

Introduction
The routine maintenance on the ZXA10 C300M includes the checks on the following items:
l Power cable and grounding cable

l Power supply and voltage
l Fan running status
2-3

l Card running status
Power Cable and Grounding Cable

Table 2-2 lists the checks on the power cable and grounding cable.
Table 2-2 Power Cable and Grounding Cable Check
Item Description
Meter None
Check method Check whether the power cable and the grounding cable are
properly connected and whether they are rusty.
Requirements The power cable and the grounding cable are connected
properly and they are free of rust.
Fault handling If the power cable and the grounding cable are not connected
properly, connect the cables again.
Power Supply and Voltage

Table 2-3 lists the checks on the power supply and voltage.
Table 2-3 Power Supply and Voltage Check
Item Description
Meter Multimeter
Check method Measure the AC and DC voltage of the input power and keep a
record.
Requirements l The ZXA10 C300M uses -48 V DC or -60 V DC power

supply. The equipment room is installed with an AC/DC
power transformer to supply the working power. The DC
power voltage is allowed to fluctuate between -57 V ~ -40 V
or -72 V ~ -48 V.
l In order to make sure that the ZXA10 C300M keeps working
in case of the mains power fails, the emergency power such
as a diesel-electric set and storage battery is required.
l The noise level of DC power supply voltage must meet the
technical specifications.
l DC power supply shall have over-voltage/current protection
and indication.
Fault handling When the test result is not in the standard range, check the input
power supply timely and make sure the backup power supply
is in the working status.
Fan Running Status

Table 2-4 lists the checks on the fan running status.
2-4

Table 2-4 Fan Running Status Check
Item Description
Meter None
Check method Use the show fan command to check the running status. If the
equipment room is at the local place, observe the fan running
status and take a record.
Requirements The fan runs properly.
Fault handling If the fan is faulty, inform the maintenance personnel to repair it.
Card Running Status

Table 2-5 lists the checks on the card running status.
Table 2-5 Card Running Status Check
Item Description
Meter None
Check method Use the show card command to check the running status of a
card. If the equipment room is at the local place, observe the
running status and take a record.
Requirements The card is running properly.
Fault handling If the card is faulty, inform the maintenance personnel to repair it.
The LED status tells the running status of a card. The following are the details of the LED
status of each card.
Control and Switching Card LED Status

The ZXA10 C300M uses the following control and switching card, SCGM/SCGL/SCXMC.
Table 2-6 describes the LED status of the control and switching card.
Table 2-6 Control and Switching Card LED Status
LED Color Status Description
RUN Green Flashing The card is running properly.
Red ON The card is faulty.
M/S Green ON The active card is working.
OFF The standby card is working.
HDD Red ON The card FLASH or SD card is busy. Do not

plug/unplug the card or SD card.
OFF The card FLASH or SD card is idle.
2-5

Subscriber Card LED Status

The ZXA10 C300M uses the following subscriber cards:
l Narrowband subscriber card
l xDSL subscriber card
There is only one RUN LED on these subscriber cards. Table 2-7 describes the LED status
of these subscriber cards.
Table 2-7 Subscriber Card LED Status
Common Interface Card LED Status

The ZXA10 C300M uses the common interface card, CICG/CICK.
Table 2-8 describes the LED status of the common interface card.
Table 2-8 Common Interface Card LED Status
ETH1 Green Flashing The port is transmitting/receiving data.
ON The link is established. However, the port is not

transmitting/receiving data.
ETH2 Green Flashing The port is transmitting/receiving data.
ON The link is established. However, the port is not

transmitting/receiving data.
Uplink and Cascading Card LED Status

The ZXA10 C300M uses the following uplink and cascading cards:
l GCFD
l GCTD
Table 2-9 describes the LED status of the uplink and cascading cards.
Table 2-9 Uplink and Cascading Card LED Status
2-6

ACT1 Green ON The port link is established.
OFF The port link is not established.
Flashing The port is transmitting/receiving data.
ACT2 Green ON The port link is established.
Flashing The port is transmitting/receiving data.
Uplink Card LED Status

The ZXA10 C300M uses the following uplink cards:
l GUFQ
l GUSQ
l GUTQ
l GPUC
l HUTQ
Table 2-10 describes the LED status of the uplink card.
Table 2-10 Uplink Card LED Status

l The card does not pass the self-test.
l The software is running on an unsupported
hardware version.
The card is being restarted.
ACT/XG1/XG2/ Green ON The port link is established.

GE1/GE2
Flashing The port is transmitting/receiving data packets.
Power Card LED Status

The ZXA10 C300M uses the power card, PRWG/PRWGS.
Table 2-11 describes the LED status of the power card.
Table 2-11 Power Card LED Status
Indicator Status Description
PWR Green LED is ON. The input voltage is normal.
Green LED is OFF. The input voltage is abnormal (no input voltage ,
over-voltage or under-voltage).
The alarm message is sent to the control and switch card.
2-7

Indicator Status Description
RUN Green LED is ON. The output voltage is normal.
Red LED is ON. The output voltage is abnormal (over-voltage or

under-voltage).
2.4 Routine Maintenance at NMS Side

Routine maintenance at the NMS side includes the following:
l Monitoring Real-time Alarm
l Checking NE Data Backup
l Monitoring NM Server Performance
l Detecting Virus
2.4.1 Monitoring Real-time Alarm

Perform this procedure to monitor the real-time alarms. Checking the alarms everyday is
helpful to solve the fault in time.
Prerequisites
Before monitoring the real-time alarm, make sure that:
l The NMS can manage the NE.
l The NE alarms can be reported to the NMS normally.
Related Information
Table 2-12 lists the alarm severity levels on the NMS.
Table 2-12 Alarm Severity Level
Level Color
Critical Red
Major Orange
Minor Yellow
Warning Blue
Steps
To monitor the real-time alarm, perform the following steps:
1. In the NetNumen Unified Management System (EMS Client) window, choose Fault
> Alarm Monitoring. The Alarm Monitoring tab appears, as shown in Figure 2-1.
2-8

Figure 2-1 Real-time Alarms
2. Double-click the alarm you want to monitor. The NE dialog box appears, as shown in
Figure 2-2. The Detail tab displays the detailed information of the alarm.
Figure 2-2 Details
3. Click the Handling Measures tab to display the processing suggestion, as shown in
Figure 2-3.
2-9

Figure 2-3 Handling Measures
Table 2-13 describes buttons in the NE dialog box.
Table 2-13 Buttons in the NE Dialog Box
Button Description
Prev View the previous alarm.
Next View the next alarm.
Acknowledge Click Acknowledge to display the Alarm acknowledge dialogue

box, in which you can make an acknowledgement.
Unacknowledge Click Acknowledge to display the Alarm unacknowledge

dialogue box, in which you can make an unacknowledgement.
Comment Click Comment to display the Comment dialogue box, in which

you can make a comment.
Clear Clear the current alarm information.
Forward Click Forward to display the Forwarding Setup dialogue box, in

which you can specify the way to send the alarm to the specified
person.
There are two options: Forward by Email and Forward by SMS
Export Export the alarm information as a file. You can select the file
format.
Copy Copy the alarm information to the clipboard.
2-10

Result
The alarm monitoring is completed.
2.4.2 Checking NE Backup Data

Prerequisites
The data is already backed up.
Related Information
After the NE data is backed up through the NetNumen unified management system, by
default, the NE backup data is saved under the folder C:\ftpdir\uni\conf of the host
where the NetNument system is installed.
The folder name indicates the time when the NE data is backed up, as shown in Figure
2-4. You can decide whether to back up the data as required.
Figure 2-4 NE Data Backup Folder
Steps
To check the NE backup data, perform the following steps:
1. Open the folder C:\ftpdir\uni\conf, and double-click the desired folder named
by time, where the NE data of different IP address are saved, as shown in Figure 2-5.
2-11

Figure 2-5 NE Data Backup Folder of Different IP Address
2. Double-click the desired folder named by IP address, where the NE data are saved,
as shown in Figure 2-6.
Figure 2-6 NE Backup Data
Result
The NE backup data is checked successfully.
2.4.3 Monitoring NMS Server Performance

Perform this procedure to monitor the NMS server performance. Monitoring the NMS
server performance helps you to discover and handle the fault in time.
2-12

Prerequisites
The NMS is already started.
NMS Server Performance Monitor

To monitor the NMS server performance, perform the following steps:
1. In the NetNumen Unified Management System (EMS Client) window, choose
Maintenance > System Monitor. The System Monitor window appears.
2. On the navigation tree, choose System Monitor > Server > AppServer to display the
System Performance Monitor tab, as shown in Figure 2-7.
Figure 2-7 System Performance Monitor
3. On the System Performance Monitor tab, click Configure... to display the Configure
Performance Monitor dialog box, as shown in Figure 2-8. Configure CPU, RAM
monitoring threshold and HD monitoring threshold as required. Click OK to confirm.
2-13

Figure 2-8 Configure Performance Monitor
4. In the Server Performance View area, click View to display the Windows 2003 View
Application Server Performance window, as shown in Figure 2-9.
Figure 2-9 View Application Server Performance
2-14

The Windows 2003 View Application Server Performance window shows the
current performance of the NetNumen server, including the monitoring period, the
RAM information, CPU usage, RAM usage, and hardware information.
Database Resource Monitor

To monitor the database resource, perform the following steps:
1. In the NetNumen Unified Management System (EMS Client) window, choose
Maintenance > System Monitor. The System Monitor window appears.
2. On the navigation tree, choose System Monitor > Database > SQLServer to display
the Database Resource Monitor tab, as shown in Figure 2-10.
Figure 2-10 SQL Server Database Resource Monitor
3. On the Database Resource Monitor tab, click Configure... to display the Configure
Database Monitor SQLServer dialog box, as shown in Figure 2-11. Configure monitor
period, all database HD usage monitoring, and database used space monitoring as
required. Click OK to confirm.
2-15

Figure 2-11 Configure Database Monitor SQLServer
4. In the Query Database Resource area, click View to display the View Database
Resource SQLServer window, as shown in Figure 2-12.
Figure 2-12 View Database Resource SQLServer
The View Database Resource SQLServer window shows the database resource
information.
Result
The NMS server performance is successfully monitored.
2-16

2.4.4 Detecting Virus

Prerequisites
The NMS server is installed with the antivirus software.
Related Information
The virus often cause the NMS server to run abnormally or break down. Therefore, it’s
necessary to detect virus periodically.
Detecting Method
l Scan the system every week.
The virus scan tools such as Norton Antivirus or MacAfee are recommended. They
can scan virus and update periodically.
l Do not use the floppy disk drive or CD drive to perform read or write operations which
are irrelevant to maintenance.
l Make sure the floppy disk or CD is free of virus if you have to use it on the PC.
Normal Result
There is no virus or the virus can be deleted normally.
If there is any virus which cannot be deleted normally, update the antivirus database or
antivirus software timely.
2-17

2-18

Chapter 3
Data Backup and Recovery
Table of Contents
Configuring FTP Server..............................................................................................3-1
Saving NE Data..........................................................................................................3-3
Backing Up NE Data ..................................................................................................3-6
Restoring NE Data ...................................................................................................3-10
Switching Over Active/Standby Cards ......................................................................3-13
3.1 Configuring FTP Server

Prerequisites
The NMS runs normally.
Related Information
The FTP server configuration of NMS is default. You needn’t to configure the FTP server
if the FTP server is only used for the routine management.
Steps
To modify the FTP service, perform the following steps:
1. Click Start > Program > NetNumen Unified Management System > NetNumen
Config Center to display the NetNumen Configuration Center window.
2. Click FTP Service on the left pane to display the FTP Server Information page, as
shown in Figure 3-1.
3-1

Figure 3-1 FTP Server Information
3. Select one FTP service, and click Modify to display the Modify FTP User dialog box,
as shown in Figure 3-2.
Figure 3-2 Modify FTP User
Table 3-1 describes the parameters in the Modify FTP User dialog box.
Table 3-1 Modify FTP User Parameters
Parameter Description
IP Address The IP Address drop-down list displays all network card

addresses of the host and a “localhost” address. If the host has
only one network card, “localhost” is the network address by
default. If the host has several network card addresses, it is
necessary to specify a network address for connecting to the NE.
If “localhost” is selected here, faults may occur.
3-2

Chapter 3 Data Backup and Recovery
Parameter Description
User Name The user name for login.
Password The password for login.
Main Dir Set the home directory of the server that the user logs in to.
3.2 Saving NE Data

This section includes the following topics:
l Saving NE Data At Real Time
l Saving NE Data Periodically
3.2.1 Saving NE Data At Real Time

Perform this procedure to save NE data to the flash at real time, avoiding the loss of data.
Prerequisites
Before saving NE data, make sure that:
l The NMS manages the NE normally.
l The FTP port of the upper-layer equipment is enabled. The backup data file can be
transmitted to the NMS server.
Steps
To save NE data at real time, perform the following steps:
1. Right-click the ZXA10 C300M in the NetNumen Unified Management System (EMS
Client) window, and click Save Configuration Data.
2. The Save config data window appears, as shown in Figure 3-3.
Figure 3-3 Save Configuration Data
3. Click Save.
Result
The NE data is successfully saved at real time.
3-3

3.2.2 Saving NE Data Periodically

Perform this procedure to save NE data periodically.
Prerequisites
Before saving NE data, make sure that:
Related Information
To save the NE data periodically, you need to configure a policy, which defines the period
for saving NE data.
Steps
To save the NE data periodically, perform the following steps:
1. In the NetNumen Unified Management System (ENS Client) window, choose
Maintenance > Task Management to display the Task Management tab, as shown
in Figure 3-4.
Figure 3-4 Task Management Tab
2. In the Task Management tree on the left, select Access Layer Device_Running
Configuration Save To Flash Policy, and click to display the Create Policy
window, where you can specify the Policy Name, Policy Status, Condition
Template, and Action Template, as shown in Figure 3-5.
3-4

Figure 3-5 Create Policy Window - 1
3. Click Next. The following window appears. Specify Plan Types, Execution Time,
and Duration Period, as shown in Figure 3-6.
4. In the following window, select the NE whose data is to be backed up, as shown in
Figure 3-7.
3-5

5. After the configuration, click Finish.
Result
The NE data can be saved periodically according to the policy created.
3.3 Backing Up NE Data

This section includes the following topics:
l Backing Up NE Data At Real Time
l Backing Up NE Data Periodically
3.3.1 Backing Up NE Data At Real Time

Perform this procedure to back up NE data at real time.
Prerequisites
Before backing up NE data, make sure that:
Context
The backup data files are saved under the directory C:\ftpdir of the host where the
NMS is installed.
To back up NE data at real time, perform the following steps:
3-6

Steps
1. Right-click the ZXA10 C300M in the NetNumen Unified Management System
(EMS Client) window, and click Backup/Restore Configuration File to display the
Backup/Restore Configuration File window, as shown in Figure 3-8.
Figure 3-8 Backup/Restore Configuration File Window
2. On the Upload To NMS tab, select the files to back up, and click Start to upload the
files to the specified directory on the NMS server.
Note:
You can click Batch Upload to display the Batch Upload window, where you can
select more than one NE, and upload the configuration files in batches.
Result
The NE data is successfully backed up at real time.
3.3.2 Backing Up NE Data Periodically

Perform this procedure to back up NE data periodically.
Prerequisites
Before backing up NE data, make sure that:
3-7

Context
Configure a policy to back up the NE data periodically. The policy defines the period for
backing up NE data.
To back up NE data periodically, perform the following steps:
Steps
1. In the NetNumen Unified Management System (EMS Client) window, click
Maintenance > Task Management to display the Task Management tab, as shown
in Figure 3-9.
Figure 3-9 Task Management
2. In the Task Management tree on the left, click Access Layer Device_Data
Configuration Backup Policy, and click to display the Create Policy window,
where you can specify the Policy Name, Policy Status, Condition Template, and
Action Template, as shown in Figure 3-10. After the configuration, click Next to
continue.
3-8

Figure 3-10 Create Policy Window – 1
3. In the following window, specify the Plan Types, Execute Time, and Duration Period,
as shown in Figure 3-11. After that, click Next to continue.
4. In the following window, select the system which needs to back up the NE data, as
shown in Figure 3-12.
3-9

5. After that, click Finish.
Result
The NE data can be backed up periodically according to the policy created.
3.4 Restoring NE Data

Perform this procedure to restore the NE data.
Prerequisites
Before restoring NE data, make sure that:
l The NE data is backed up.
Context
Because this operation will restore the current NE data to the previous NE data, you have
to consult the operator before carrying out this operation. Wrong operation may cause
error data and affect the service.
To restore the NE data, perform the following steps:
3-10

Steps
1. Right-click the ZXA10 C300M in the NetNumen Unified Management System
(EMS Client) window, and click Backup/Restore Configuration File to display the
Backup/Restore Configuration File window, as shown in Figure 3-13.
Figure 3-13 Backup/Restore Configuration File Window
2. Click the Download To NE tab, and click beside Specify Restore Directory to
display the Specify Restore Directory dialog box, where you can select the NE data
to restore, as shown in Figure 3-14. After that, click OK to continue.
3-11

Figure 3-14 Select Download Directory Window
3. On the Download To NE tab, click Start to restore the configuration files to the
specified NE, as shown in Figure 3-15.
3-12

Figure 3-15 Downloading Configuration Data to NE
Result
The NE data is successfully restored to the specified NE.
3.5 Switching Over Active/Standby Cards

Perform this procedure to switch over the active control and switching card with the standby
control and switching card.
Prerequisites
The standby control and switching card works properly.
Context
When the active control and switching card is faulty, you can switch over the active control
and switching card with the standby control and switching card, and then locate the fault.
To switch over the active control and switching card with the standby control and switching
control card, perform the following steps:
Steps
1. In the NetNumen Unified Management System (EMS Client) window, right-click
ZXA10 C300M, and click Open Rack Diagram to open the Rack window, as shown
in Figure 3-16.
3-13

Figure 3-16 Rack Window
2. Right-click the control and switching card and click Change Over to display the Card
Switch Configure window.
3. Click Change. A confirm dialog box appears.
4. Click OK to switch over the control and switching card.
Result
The active control and switching card is switched over with the standby control and
switching card.
3-14

Chapter 4
Expansion Guides
Table of Contents
Expansion Definition...................................................................................................4-1
Expansion Workflow ...................................................................................................4-1
Solving Expansion Failure ..........................................................................................4-3
4.1 Expansion Definition

Expansion is to expand the system capacity on the basis of the existing hardware
resources and software resources in order to meet the operator’s requirements for service
expansion.
4.2 Expansion Workflow

Expansion Workflow
Figure 4-1 shows the expansion workflow.
4-1

Figure 4-1 Expansion Workflow
Steps
To expand the capacity, perform the following steps:
1. Expansion preparation
Confirm that the optical resources are enough for the expansion. If the resources are
not sufficient, negotiate with the operator. Otherwise, the service cannot be available
even the expansion is completed.
2. Confirm the NE version.
If the NE version is compatible, perform the next step directly. If the NE version needs
to be upgraded, upgrade the NE version first. For NE version upgrade, refer to the
chapter Version Upgrade.
3. Backup NE data and versions.
4. Expand a card.
4-2

Chapter 4 Expansion Guides
Cooperate with the operator’ personnel and the construction personnel to install the
device and give necessary installation guidance. Attention not to damage the pins on
the backplane or other components.
Note:
You need to wear the anti-static wrist strap.
You need to be more careful with the fiber pigtail and power.
5. Upload a card.
If you are at the locale, you can connect the device through the serial port. Use the
command to add a card. If you are not on the site, you can add a card on the NMS
remotely.
6. Configure the related services.
4.3 Solving Expansion Failure

If the card fails to work normally after expansion, perform the following steps:
1. Pull out the card, and add it once more.
2. If the card still fails to work, insert the card in another slot.
3. If the card still fails to work, replace the card. If the new card can work, the previous
card is faulty. Return the faulty card for repair.
Note:
Before you perform these operations, you need to make sure that your operations will not
affect the service. You cannot restart the NE or perform any operation which may affect the
service if you have not obtained the technical support or the approval from the operator.
4-3

4-4

Chapter 5
Cutover Guides
Table of Contents
Cutover Definition.......................................................................................................5-1
Cutover Workflow .......................................................................................................5-1
Solving Cutover Failure ..............................................................................................5-4
5.1 Cutover Definition

Cutover is to replace a device which is currently running in the network with a new one
when there is minimum service traffic. The service is transmitted to the new one smoothly.
Cutover is often used to handle faults, update devices, promote new services, and optimize
the network structure.
Note:
If the service cannot be transmitted from the previous device to the new one, it is necessary
to switch the service back to the previous device immediately. Make sure that the service
can be restored in a certain period.
5.2 Cutover Workflow

Cutover Workflow
Figure 5-1 shows the cutover workflow.
5-1

Figure 5-1 Cutover Workflow
Preliminary Survey
The preliminary survey before the cutover includes the following:
l Communicate with the technicians from other related equipment manufacturers. Make
sure everyone is aware of the purpose and the significance of the cutover. Cutover is
not the best choice if there are other easier methods to deal with the existing problems.
5-2

Chapter 5 Cutover Guides
l Do the on-site survey thoroughly. Confirm that the conditions for hardware installation,
the optical line resources (for uplink and downlink) and the upper-layer device
resources are sufficient.
l Fully be aware of the detailed networking situation of the cutover service.
l Specify the related departments and supervisors for each node in the network
concerned.
Caution!
Prohibit any unauthorized or illegal operation. The execution of any plan and the
processing of unexpected events must be implemented with the formal approval of the
operator and the technical support.
Make Cutover Plan

To make a cutover plan, perform the following steps:
1. Draft a cutover plan according to the network situation of actual services.

2. Urge the operator’s supervision department to organize the related departments and
their supervisors at each node in the network to attend a meeting for discussing the
draft. Record all the opinions from every department and the related precautions for
actual operation in detail.
3. Work out the start time and end time of installing the new device, debugging software
and testing the system. Decide the time for cutover.
4. After determining the cutover plan, apply for the approval of the higher authority.
Commission the New System

To commission the new system, perform the following steps:
1. Perform the commissioning work on the new system.
2. Implement the simulated test according to the features of the online services to ensure
that the online services can run normally after being transit to the new equipment.
Implement Cutover
To implement cutover, perform the following steps:
1. Determine the time of starting the cutover.

2. Inform the R&D department and the customer service department of the specific time
and other related events for cutover to get timely technical support in case of any
unexpected fault.
Make the following preparations for the cutover:
l Arrange the personnel properly.
5-3

à Considering the large traffic of the ZXA10 C300M, it is recommended to arrange

two groups of personnel. One group goes to the locale for on-site operation. The
other group stays at the operator’s NMS center for support.
à The personnel from the operator’s related departments, such as the transmission
department, power supply department, and the related upper-layer equipment
provider, also need to be on site. Even if they cannot be on site, they must be
sure to provide technical support in time.
l Prepare enough spare parts.
The previous device needs to be powered off and removed. If the cutover fails, the
service will be restored to the previous system. A fault may occur when the previous
system is powered on again. Therefore, it is necessary to prepare enough spare parts
for the previous system.
l Back up data.
Back up the data on the previous system, ensuring that the data is the latest.
If the cutover succeeds, confirm the following:
l Ping the ZXA10 C300M from the NMS. Check whether it is successful to ping the
device from the NMS.
l Check whether the port status and traffic are normal.
l Check whether the MAC address of the user can be learnt.
Work After Cutover

Observe the service running status after the cutover succeeds. Report the cutover details
to the supervision department. Keep the previous equipment on site. The service can be
restored to the previous system in case of any accident.
If the cutover fails, restore the service back to the previous system in the specified period.
For detailed operations, refer to the topic “Solving Cutover Failure”. Send the faults, alarms
and data to the technical engineers for analysis.
5.3 Solving Cutover Failure

Precautions
Precautions for the cutover failure are as follows:
l In principle, the service interruption must be within the period that the operator permits.
l It is recommended to restore the services to the previous system if the cutover cannot
be finished in the planned period due to unexpected reasons.
l The cutover cannot affect the network security and online services. Do not cut over
all NEs at one time.
5-4

Chapter 5 Cutover Guides
Restoring Workflow
Restore the services to the previous system if the cutover fails. Figure 5-2 shows the
restoring workflow.
Figure 5-2 Restoring Workflow
Steps
To restore the service, perform the following steps:
1. Observer the card status
Observe LED status on cards and take a record.
2. Observer NMS alarms.
Observe alarms on NMS and record alarms, especially service alarms. Avoid the same
fault when restoring services.
3. Check and power on the previous system.
Power on the previous system and have a check. Restore services after the system
works normally.
4. Restore the service.
Restore the services in sequence.
5-5

5-6

Chapter 6
Card Replacement
Table of Contents
Card Replacement Precautions ..................................................................................6-1
Replacing Control and Switching Card .......................................................................6-1
Replacing Power Card ...............................................................................................6-3
Replacing Other Cards ...............................................................................................6-4
6.1 Card Replacement Precautions

Pay attention to the following while replacing a card:
l Do not look at the optical interface closely without any protection.
l Plug/unplug the card (partially seated) carefully and slowly. Make sure the card will
not hit the shelf or the next cards.
l One hand helps while the other hand is plugging/unplugging a card.
l Plug/unplug only one card at a time. Do not plug/unplug several cards at a time.
l Be careful not to damage the card if a tool is used to plug/unplug the card.
l Observe the ESD protection specifications. Handle the card carefully if the card is
placed outside the shelf. Place the card horizontally with the side which is easily
damaged upwards.
l Do not put the cards in the humid environment or expose them to the sun light. Make
sure the surroundings are free from any damage to the cards.
l Only move one card at a time with the protection of an antistatic bag. Do not stack
the cards and move them without any protection measurements.
6.2 Replacing Control and Switching Card

Overview
Replace the control and switching card when it fails to work or the hardware is to be
upgraded.
Precautions
Pay attention to the following while replacing the control and switching card:
l Make an antistatic preparation.

l Generally, only replace the faulty control and switching card. It is forbidden to replace
the control and switching card which is in running.
6-1

l Replace the control and switching card when there is a little traffic, such as the time
period from 00:00 am to 05:00 am.
l Make sure that the service data has already been backed up.
l Make sure that the new control and switching card is intact.
l Align the card to the guide rail and carefully push it in along the rail to accurately
connect with the backplane.
Tools
The following tools are recommended for replacing a control and switching card:
l Antistatic wrist strap
l Screw driver
l Antistatic bag
Preparations
l Back up the current configuration data.
l Back up the system configuration file.
l Make sure that the new control and switching card and the old one are of the same
type.
l Record the cable positions, and check whether the labels on the cables are correct,
clear and tidy. If the labels are not easily recognized, make a new label to prevent any
mistakes when connecting cables.
Steps
To replace a control and switching card, perform the following steps:
1. Wear the antistatic wrist strap, as shown in Figure 6-1.
Figure 6-1 Wearing the Antistatic Wrist Strap
2. Remove the cables from the card which you want to replace.
3. Pull the extractor outward to separate the card from the backplane.
6-2

Chapter 6 Card Replacement
4. Grasp the extractor and pull the card out along the guide rail steadily and gently.
5. Put the card into an antistatic bag and label it with its name and fault.
6. Take a new card out of the antistatic bag, and check it. Make sure that the card is
intact.
Note:
You cannot touch the surface of the card.
7. Pull the extractor outward. Insert the card into the slot and push it in along the guide
rail gently.
8. Press the extractor inward till it is parallel with the panel.
9. Connect the cables to the new card.
Follow-up Process
The follow-up process includes the following:
l Observe the LED status of the new card. If the RUN LED is flashing green, the card
runs normally.
l Use the CLI command to show the card type and status. If the card is in INSERVICE
status, the card runs normally.
l Use the CLI command to show the card version. If the card version is not correct,
download the correct version.
l Save the configuration data.
l Restore the previous backup configuration data to the system.
l Query the system alarms, notifications and events. Confirm there are no exceptional
alarms, notifications and events.
6.3 Replacing Power Card

Overview
The power card is not hot-swappable. You must power off the power card before replacing
it.
Preparations
Pay attention to the following while replacing a power card:
l Make sure it is necessary to replace the power card.
l Make sure the backup card functions well.
l Make sure the card type and software version of the backup card are the same as
those of the faulty card.
l Prepare the anti-statistic bag, moisture-proof bag, cartons, and labels.
6-3

Steps
To replace a power card, perform the following steps:
2. Power off the power card.

3. Pull the extractor outward to separate it from the backplane.
4. Grasp the extractor and pull the power card out along the guide rail steadily and gently.
Do not touch the apparatus and circuits.
5. Put the card into an antistatic bag and label it with the its name, version and fault.
6. Take a new power card out of the antistatic bag, and check it. Make sure that the card
is intact.
7. Pull the extractor outward. Insert the card in the slot and push it in along the guide rail
gently.
9. Power on the power card.
Follow-up Process
Observe the LED status of the power card. If it is not in normal status, check the card.
6.4 Replacing Other Cards

Overview
Replace a service card when it fails to work or the hardware is to be upgraded.
Precautions
Pay attention to the following while replacing a service card:
l The service carried on the card may be interrupted when a service card is replaced.
6-4

Chapter 6 Card Replacement
l Make an antistatic preparation.

l Replace the service card when there is a little traffic, such as the time period from
00:00 am to 06:00 am.
l Avoid the short circuit caused by metal objects, including misplace of tools or screws
dropped into the shelf.
l Align the card to the guide rail and carefully push it in along the rail. Make sure the
card is connect accurately connected with the backplane.
l Removing the service card which is loading program may cause the damage on the
service card program. Make sure that the service card is not loading program before
it is replaced.
Tools
The following tools are recommended for replacing a service card:
l Antistatic wrist strap
l Screw driver
l Antistatic bag
Preparations
l Check and record the card type, and make sure that the new card and the old one are
of the same type.
l Record the cable positions, and check whether the labels on the cables are correct,
clear and tidy. If the labels are not easily recognized, make a new label to prevent any
mistakes when connecting cables.
Steps
To replace a service card, perform the following steps:
6-5

2. Remove the cables from the card which you want to replace.
3. Pull the extractor outward to separate the service card from the backplane.
4. Grasp the extractor and pull the card out along the guide rail steadily and gently.
5. Put the card into an antistatic bag and label it with its name and fault.
6. Take a new card out of the antistatic bag, and check it. Make sure that the card is
intact.
Note:
You cannot touch the surface of the card.
7. Pull the extractor outward. Insert the card in the slot and push it in along the guide rail
gently.
9. Connect the cables to the new card.
Follow-up Process
The follow-up process includes the following:
l Observe the LED status of the new card. If the RUN LED is flashing green, the card
runs normally.
l Use the CLI command to show the card type and status. If the card is in INSERVICE
status, it runs normally.
l Use the CLI command to show the card version. If the card version is not correct,
download the correct version.
l Save the configuration data.
l Restore the previous backup configuration data to the system.
l Query the system alarms, notifications and events. Confirm there are no exceptional
alarms, notifications and events.
6-6

Appendix A
General Alarm Information
Table A-1 lists alarms related to the ZXA10 C300M.
Table A-1 Alarm List
Alarm No. Alarm Description Alarm Severity
33035 CPU Overload Warning
33036 Memory Overload Warning
33037 Card Abnormal Major
33039 Narrowband Resource Unavailable Major
33040 Subcard Detecting Failed Major
33041 Subcard Communication Failure Major
33046 Rx Optical Power Too Low Warning
33047 Receive Optical Power Overload Warning
33048 Transmit Optical Power Too Low Warning
33049 Transmit Optical Power Overload Warning
33052 DC Input Over-voltage Minor
33053 DC Input Under-voltage Minor
33054 No DC Input Minor
33057 Optical Module Under-current Minor
33058 Optical Module Over-current Minor
33059 Optical Module Under-voltage Minor
33060 Optical Module Over-voltage Minor
33061 Optical Module Low Temperature Alarm Minor
33062 Optical Module High Temperature Alarm Minor
33071 Clock Source Unavailable Major
33537 IGMP Group Counter Threshold Alarm Major
35113 [GPON Alarm]ONUi LOS(Loss of Signal) Major
35114 [GPON Alarm]ONUi LOF(Loss of Frame) Major
35115 [GPON Alarm]Drift of Window of ONUi Minor
35116 [GPON Alarm]ONUi Signal Failure Major
A-1

35117 [GPON Alarm]Signal Degraded of ONUi Minor
35118 [GPON Alarm]Loss of ATM Delimitation of ONUi Minor
35119 [GPON Alarm]Loss of GEM Channel Delineation of Minor

ONUi
35120 [GPON Alarm]Remote Defect Indication of ONUi Major
35121 [GPON Alarm]Boot Failure of ONUi Major
35122 [GPON Alarm]Deactivate Failure of ONUi Minor
35123 [GPON Alarm]Loss of Acknowledge with ONUi Minor
35124 [GPON Alarm]Receive Dying-Gasp of ONUi Warning
35125 [GPON Alarm]Loss of PLOAM for ONUi Minor
35126 [GPON Alarm]Error Message from ONUi Minor
35127 [GPON Alarm]Link Mismatch of ONUi Minor
35128 [GPON Alarm]Physical Equipment Error of ONUi Major
35129 [GPON Alarm]OLT Received Optical Power Alarm Critical
35132 [GPON Alarm]ONU Fiber Bended Minor
35134 [GPON Alarm]OLT Optical Module failure Critical
35273 [GPON Alarm]LOS(Loss of signal) of OLT Critical
35274 [GPON Alarm]LOF(Loss of Frame) of OLT Major
35275 [GPON Alarm]OLT Transmitting Optical Power Alarm Critical
35279 [GPON Alarm]Rogue ONU Critical
35280 [GPON Alarm]Optical Module Unplug Critical
36865 TDM Interface LOS(Loss of Signal) Critical
36866 TDM Interface AIS(Alarm Indication Signal) Critical
36867 Pw Local Alarm Major
36868 Pw Remote Alarm Critical
36869 LOS(Loss of Signal) Critical
36870 LOF(Loss of Frame) Critical
36871 OOF(Out of Frame) Critical
36872 MS-AIS(Multiplex Section Alarm Indication Signal) Critical
36873 MS-RDI(Multiplex Section Remote Defect Indication) Critical
36874 RS-SD(Regenerator Section Signal Degraded) Minor
36875 RS-SF(Regenerator Section Signal Failure) Minor
36876 AU-LOP(Administrative Unit Loss of Pointer) Critical
A-2

Appendix A General Alarm Information
36877 AU-AIS(Administrative Unit Alarm Indication Signal) Critical
36878 HP-TIM(Higher-order Path Trace Identifier Mismatch) Minor
36879 HP-UNEQ(Higher-order Path Unequipped) Critical
36880 HP-RDI(Higher-order Path Remote Defect Indication) Critical
36881 HP-PLM(Higher-order Path Payload Label Mismatch) Minor
36882 HP-AIS(Higher-order Path Alarm Indication Signal) Critical
36883 HP-TU-LOM(Higher-order Path Tributary Unit Loss of Critical

Multiframe)
36884 TU-LOP(Tributary Unit Loss of Pointer) Critical
36885 TU-LOM(Tributary Unit Loss of Multiframe) Critical
36886 TU AIS(Tributary Unit Alarm Indication Signal) Critical
36887 LP-TIM(Lower-order Path Trace Identifier Mismatch) Minor
36888 LP-UNEQ(Lower-order Path Unequipped) Critical
36889 LP-RDI(Lower-order Path Remote Defect Indication) Critical
36890 LP-PLM(Lower-order Path Payload Label Mismatch) Minor
36892 E1 Clock Status Unlocked Minor
36901 Pseudo-wire Down Minor
38146 Access Port Self-loopbacked Warning
38401 Card Software Update Failed Minor
40465 ATU-X Connection Rate Below Threshold Warning
40467 ATU-C Connection Rate Above Threshold Warning
40469 ATU-C Connection Rate Below Threshold Warning
40471 ATU-R Connection Rate Above Threshold Warning
40473 ATU-R Connection Rate Below Threshold Warning
40704 Ethernet Interface Stat 15 min FCS(Frame Check Minor

Sequence) Errors
40705 Ethernet Interface Stat 24 hour FCS(Frame Check Minor

Sequence) Errors
40713 Uplink Port Down Critical
40716 Optical Module Unplugged Minor
40717 Uplink Signal Degrade Major
40718 Transmitting bandwidth utilization threshold exceeded Major
40719 Receiving bandwidth utilization threshold exceeded Major
A-3

40721 Ethernet Interface Stat 1 second FCS(Frame Check Minor

Sequence) Errors
42240 NTP Offset Threshold Exceeded Major
43009 [EPON ONU Alarm] ONU Optical Power Threshold Critical

Exceeded
43014 [EPON Link Alarm] Bit Error Rate of OLT Threshold Critical
Exceeds
43015 [EPON Link Alarm] PON LOS(Loss of Signal) Critical
43016 [EPON ONU Alarm] ONU Off-line Major
43017 [EPON Link Alarm] ONU Errored Symbol Period Event Major
43018 [EPON Link Alarm] ONU Errored Frame Event Major
43019 [EPON Link Alarm] ONU Errored Frame Period Event Major
43020 [EPON Link Alarm] ONU Errored Frame Seconds Major

Summary Event
43021 [EPON Link Alarm] ONU Uplink Bit Error Major
43022 [EPON Link Alarm] ONU Uplink Frame Error Major
43064 Transmitting Optical Power Threshold Exceeded Critical
43065 Revevied Optical Power Threshold Exceeded Critical
43066 Optical Module Temperature Threshold Exceeded Critical
43067 Optical Module Voltage Threshold Exceeded Critical
43068 Module Bias Current Threshold Exceeded Critical
43265 [EPON ONU Alarm] ONU Power Off Major
43267 [EPON ONU Alarm]Rogue ONU Critical
43270 [EPON Alarm] Optical Transceiver Down Critical
43521 [EPON ONU Alarm] ONU Equipment Alarm Minor
43522 [EPON ONU Alarm] ONU Power Alarm Minor
43523 [EPON ONU Alarm] ONU battery is provisioned but Minor

missing
43524 [EPON ONU Alarm] ONU Battery Failure Minor
43525 [EPON ONU Alarm] ONU Battery Voltage Low Minor
43526 [EPON ONU Alarm] ONU cabinet door opened Minor
43527 [EPON ONU Alarm] ONU Self-Test Failure Minor
43528 [EPON ONU Alarm] ONU Temperature above Minor

Threshold
A-4

43529 [EPON ONU Alarm] ONU Temperature below Minor

Threshold
43530 [EPON ONU Alarm] IAD Connection Failure Minor
43531 [EPON ONU Alarm] ONU PON port switching Minor
43532 [EPON ONU Alarm] ONU Transceiver Rx Optical Minor

Power above Threshold
43533 [EPON ONU Alarm] ONU Transceiver Rx Optical Minor

Power below Threshold
43534 [EPON ONU Alarm] ONU Transceiver Tx Optical Minor

Power above Threshold
43535 [EPON ONU Alarm] ONU Transceiver Tx Optical Minor

Power below Threshold
43536 [EPON ONU Alarm] ONU Transceiver Bias Current Minor

above Threshold
43537 [EPON ONU Alarm] ONU Transceiver Bias Current Minor

below Threshold
43538 [EPON ONU Alarm] ONU Transceiver Voltage above Minor

Threshold
43539 [EPON ONU Alarm] ONU Transceiver Voltage below Minor

Threshold
43540 [EPON ONU Alarm] ONU Optical Module Temperature Minor

above Threshold
43541 [EPON ONU Alarm] ONU Optical Module Temperature Minor

below Threshold
43542 [EPON ONU Alarm] ONU Card Alarm Minor
43543 [EPON ONU Alarm] ONU Card Self-Test Failure Minor
43544 [EPON ONU Alarm] ONU Ethernet Port Minor

Auto-negotiation Failure
43545 [EPON ONU Alarm] ONU Ethernet Port LOS(Loss of Minor

Signal)
43546 [EPON ONU Alarm] ONU Ethernet Port Alarm Minor
43547 [EPON ONU Alarm] ONU Ethernet Port Loopback Minor
43548 [EPON ONU Alarm] ONU Ethernet Port Congestion Minor
43549 [EPON ONU Alarm] ONU POTS Port Failure Minor
43550 [EPON ONU Alarm] ONU E1 Port Failure Minor
43551 [EPON ONU Alarm] ONU E1 Timing Unlock Minor
A-5

43552 [EPON ONU Alarm] ONU E1 Port LOS(Loss of Signal) Minor
45836 XTU-C Corrected Blocks Threshold Exceeded Warning
45852 VTU-C Connection Rate Below Threshold Warning
45853 VTU-R Connection Rate Below Threshold Warning
48130 H248 Linkdown Major
48138 QOS of IPS Alarm Minor
48139 Business Module Allocate Memory Error Minor
48149 SCTP Alarm Minor
48151 IUA Alarm Minor
48153 MGCP Linkdown Major
48154 MGCP Link Abnormal Minor
48159 E1 Link Alarm Minor
48160 V5 Protocol Alarm Minor
48168 IPS Resource Alarm Minor
48169 IPS Circuit Alarm Minor
48178 Hook Off and On Frequently Warning
48179 Subscriber Line Grounded Warning
48180 Subscriber Line Contacted with Power Warning
48185 DDN Modem Line Status Abnormal Minor
48187 DDN Port Down Major
50945 EPM Monitor Interface Broken Minor
50947 Fan Offline Minor
50949 Dust Cap Down Minor
50958 High Temperature Alarm Minor
50959 Fan Card Link Broken Minor
50960 Fan Failure Minor
50961 All GPON Cards Shutdown Critical
53504 Power Supply Down Minor
53760 DoS(Denial of Service) Attack Minor
55552 Ethernet Connectivity Detect Alarm Critical
57600 15 Minutes Performance Threshold Rising Warning Warning
57601 15 Minutes Performance Threshold Rising Alarm Major
57602 24 Hours Performance Threshold Rising Warning Warning
A-6

57603 24 Hours Performance Threshold Rising Alarm Major
57604 15 Minutes Performance Threshold Falling Warning Warning
57605 15 Minutes Performance Threshold Falling Alarm Major
57606 24 Hours Performance Threshold Falling Warning Warning
A-7

A-8

Glossary
AC
- Alternating Current
CLI
- Command Line Interface
CPU
- Central Processing Unit
DC
- Direct Current
ESD
- Electrostatic Discharge
FTP
- File Transfer Protocol
NE
- Network Element
NMS
- Network Management System
NMS
- Network Management Subsystem
NMS
- Network Management Server
RAM
- Random Access Memory

ZXA10 C300M: Maintenance Manual

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ZXA10 C300M: Maintenance Manual

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ZXA10 C300M

Multi-Service Access Equipment

Revision No. Revision Date Revision Reason

R1.0 2012-10-20 First Edition

Serial Number: SJ-20121019170407-006

Publishing Date: 2012-10-20 (R1.0)

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

Chapter 2 Routine Maintenance................................................................ 2-1

Chapter 3 Data Backup and Recovery...................................................... 3-1

Chapter 4 Expansion Guides..................................................................... 4-1

Chapter 5 Cutover Guides ......................................................................... 5-1

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

Appendix A General Alarm Information .................................................. A-1

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

Prerequisite Skill and Knowledge

What Is in This Manual

1, Safety Description Describes the safety precautions and signs.

2, Routine Maintenance Describes routine maintenance classification,

4, Expansion Guides Describes the expansion flow and processing

5, Cutover Guides Describes the cutover flow and processing guides

6, Card Replacement Describes the card replacement precautions and

Appendix A, General Alarm Information Describes general alarm information.

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

| Separates individual parameter in series of parameters.

Note: Provides additional information about a certain topic.

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

1.1 Safety Precautions

Safety Precautions for Batteries

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

l Do not throw the li-ion battery into the fire.

Safety Precautions for Laser

Safety Precautions for Plugging/Unplugging Cards

1.2 Sign Descriptions

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

Table 1-1 Safety Sign and Description

Safety Sign and Description Description

Safety precaution sign

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

This page intentionally left blank.

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

2.1 Routine Maintenance Classification

à Checking NE backup data

2.2 Routine Maintenance Precautions

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

2.3 Routine Maintenance at Equipment Side

2.3.1 Environment Monitoring

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

Table 2-1 Environment Monitoring

Item Meter Testing Method Reference Troubleshooting

Equipment - Observe the dust The concentration Because it is difficult to measure

2.3.2 Equipment Routine Maintenance

l Power cable and grounding cable

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

l Card running status

Power Cable and Grounding Cable

Table 2-2 Power Cable and Grounding Cable Check

Power Supply and Voltage

Table 2-3 Power Supply and Voltage Check

Requirements l The ZXA10 C300M uses -48 V DC or -60 V DC power

Fan Running Status

SJ-20121019170407-006|2012-10-20 (R1.0) ZTE Proprietary and Confidential

Table 2-4 Fan Running Status Check

Requirements The fan runs properly.