QUIZ

Name: Raven Louise Dahlen BSAMA-3 Date: 05-07-2021

1. Selected solutions meet the defined objectives. What quality would a BA

exhibit here?
Select one:
a. Analytical thinking
b. Goal setting
c. Outcome thinking
d. Problem solving

It is important that selected solutions meet the defined objectives and solve the
underlying problem.

2. Why does a BA require analytical thinking and problem solving skills?

- To analyze problems and opportunities effectively, identify which changes may deliver
the most value, and work with stakeholders to understand the impact of those changes.

3. These skills are required for business analysts to analyze problems and
opportunities effectively, identify which changes may deliver the most value, and
work with stakeholders to understand the impact of those changes.

- Analytical Thinking and Problem Solving

4. Interaction skills mean BAs are uniquely positioned to do what?

- Business analysts are uniquely positioned to facilitate stakeholder communication,

provide leadership, encourage comprehension of solution value, and promote
stakeholder support of the proposed changes.

5. What are the types of "Business Knowledge" a BA should be aware of?

- Business Principles and Practices

- Industry Knowledge
- Organization Knowledge
- Solution Knowledge

6. Besides lines of communication, the BA must also understand what?

- The internal politics that govern or influence decision-making

7. What does industry knowledge require that a BA understand?

- Various customer segments that an industry services

- Demographic or other characteristics common to that segment
- Major trends impacting the industry
- Competitors and their actions

8. Business analysts use this to to convey ideas, concepts, facts, and opinions to
variety of stakeholders

- Written Communication

9. These communication skills are used to verbally express ideas, information, or

other matters. they are a rich channel that allows for the efficient transfer of
information, including emotional and other non-verbal cues.

- Oral Communications

10. James engages in comparisons and tradeoffs between similar and dissimilar
options which will result in which of the following:
Select one:
a. Cost Benefit Analysis.
b. Tradeoff Diagram
c. Decision Making

A decision is required whenever it becomes necessary to select an alternative or

approach from two or more options. Decision analysis includes gathering information
relevant to a decision, breaking down the information relevant to a decision, making
comparisons and tradeoffs between similar and dissimilar options, and identifying the
option that is most desirable.

Bonus Question:

What is the importance and purpose of knowing the skills, characteristics,

behaviors, and personal qualities that business analyst should posses to have an
effective business analysis?

It is very important for BA to posses these traits, skills and characteristic so that
the he or she will have an effective analysis of the business. Without these underlying
competencies, you cannot avoid even simplest problems and can also ruin how you see
the business. In all, it doesn’t just make the process smooth but also ensure that you
can formulate better solution to your problems, through these qualities.