Department of Management Information Systems

Faculty of Business Studies

University of Dhaka

Course Name:
Human Resource Management
Course code: EMIS 522

Mid - 1
Skill Gap Analysis

Submitted To
Dr. Md. Rakibul Hoque
Associate Professor
DMIS, DU
Submitted By
Babon Saha

ID: 6204437063 (37th Batch)

 Table of Contents

1. My Preferred Job Positionand Job Description2

2. Skills and Knowledge I Gained From University 2

3. Skills and Knowledge Gained from
Other Sources 3
4. Skills and Knowledge Expectations 4
Of My Preferred Employers
5. Analysis of Job Circular in Bangladesh 4
Seven Local Firms4
Three Multinational Companies 11
6. Analyzing 5 Job Circulars In My Area In Abroad (5 Countries) 14
7. Result Analysis 19
8. My Recommendations 20
9. Appendix
Seven Local Firms 20
Three Multinational Companies 33
Job Circular Snapshot ( 5 Different Countries) 39

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1. a) My Preferred Job Position:
My preferred job is work as a Business Analyst.

b) Job Description:

 Assists and advises Project Sponsors, Functional Managers, and teams to the best use of project
management disciplines and approaches within a fast-paced, high tech environment
 Supports and verifies Project Manager's managing resource allocation, including adjustments
based on emerging business or technical opportunities and challenges
 Assist in the planning, design, development, of new applications and enhancements to existing
applications.
 Meet with decision makers, systems owners, and end users to define business requirements and
systems goals, and identify and resolve business systems issues
 Ensure compatibility and interoperability of in-house computing systems
 Review and analyze the effectiveness and efficiency of existing systems and develop strategies
for improving or further leveraging these systems
 Manages resources who are responsible for business projects and programs involving cross
functional teams and delivering products through the design process to completion
 Maintains processes to ensure project management documentation, reports and plans are relevant,
accurate and complete
 Ensures client requirements, quality of work, and project profitability
 Work with internal and external customers to Collect/analyze the needs and align product
roadmap to strategic goals
 Define backlog items (epic/features/user stories) that guide the agile software development team
 Analysis to solve product related problems and to stay on track towards business deliverable
commitments
 Prepare complete HLD documents/BRS and prepare to take approval from concern
 Collaborate with stakeholders during the visioning and concept development of a product
 Develop and maintain an appropriately prioritized backlog of user stories for implementation
taking concern from PMO
 Assist to Increase an understanding of Agile practices, Lean Startup, new technologies
opportunities and other new trends

2. Skills and Knowledge I Gained From University

Bachelor’s Degree:

I completed my Bachelor in Physics from National University.

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Skills and Knowledge I Gained:

 Data communication and computer networks

 Digital Electronics
 Mathematical Physics
 Mechanics
 Quantum Mechanics
 Classical Mechanics
 Statistical Mechanics
 Geometrical & Physical Optics
 Atomic & Molecular Physics
 Nuclear Physics
 Computer Fundamentals & Numerical Analysis
 Calculus and Analytic Geometry
 General Chemistry
 Environmental Chemistry
 Computer Application & Programming.

Learning From MBA:

MIS is the Study of People, Technology and Organizations. Currently I’m in fifth semester of my MBA.
And the key learning I’ve received during my MBA journeyare-

 Introduction to Business
 Economy Of Bangladesh
 Principal of management
 Audit, Taxation & IT
 Principal Of Marketing
 Managerial Economics
 Fundamental of Management Information System
 Management Science

3. Skills and Knowledge Gained From Other Sources

Online learning platform:

I have Completed few online courses on Microsoft Excel, Microsoft PowerPoint and graphics Designing.

4. Skills and Knowledge Expectations Of My Preferred Employers

 Graduation / Post Graduate or university degree in the field of computer science / Information
Technology / MIS
 Strong command in MS Visio, MS Project, MS Excel, MS Access & MS PowerPoint Project
Management experience with Agile/PRINCE2/PMP will get the privilege
 Capable of prioritizing multiple projects and still meet deadlines
 Excellent organizational and communication skills

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  Strong team building and leadership skills
 Strong interpersonal, written, and oral communication skills
 Must have Experience about Coding Language, Software Design, Software Documentation,
Software Testing, Software Maintenance, Software Development Process, Software
Requirements, Teamwork, General Consulting Skills, Software Architecture.
 Must have experience about UML, SRS, BPMN, Context Diagram.
 Excellent capability to manage change document.
 Must have Analytical knowledge.
 Awareness of key software development life cycles (Waterfall, Agile, SCRUM, etc.)
 Excellent analytical and critical thinking skills - able to analyze and solve problems. Ability to
identify and document solutions to complex business problems with accuracy
 Strong communication, stakeholder management, and teamwork skills

5. Analyzing 10 Job Circulars In my Area In Bangladesh (7 local firms and 3 multinational):

Seven Local Firms:

1 Intellier Ltd. (A Concern of TEAM Group)

Business Analyst, Project Management

Job Responsibilities

 Assists and advises Project Sponsors, Functional Managers, and teams to the best use of project
management disciplines and approaches within a fast-paced, high tech environment
 Supports and verifies Project Manager's managing resource allocation, including adjustments based
on emerging business or technical opportunities and challenges
 Assist in the planning, design, development, of new applications and enhancements to existing
applications.
 Meet with decision makers, systems owners, and end users to define business requirements and
systems goals, and identify and resolve business systems issues
 Ensure compatibility and interoperability of in-house computing systems
 Review and analyze the effectiveness and efficiency of existing systems and develop strategies for
improving or further leveraging these systems
 Manages resources who are responsible for business projects and programs involving cross
functional teams and delivering products through the design process to completion
 Maintains processes to ensure project management documentation, reports and plans are relevant,
accurate and complete
 Ensures client requirements, quality of work, and project profitability
 Work with internal and external customers to Collect/analyze the needs and align product roadmap
to strategic goals

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  Define backlog items (epic/features/user stories) that guide the agile software development team
 Analysis to solve product related problems and to stay on track towards business deliverable
commitments
 Prepare complete HLD documents/BRS and prepare to take approval from concern
 Collaborate with stakeholders during the visioning and concept development of a product
 Develop and maintain an appropriately prioritized backlog of user stories for implementation
taking concern from PMO
 Assist to Increase an understanding of Agile practices, Lean Startup, new technologies
opportunities and other new trends

Educational Requirements

 Graduation / Post Graduate or university degree in the field of computer science / Information
Technology / MIS

Experience Requirements

 At least 2 year(s)
 The applicants should have experience in the following area(s):
Business Analyst, Project Management
 The applicants should have experience in the following business area(s):
IT Enabled Service

2Sadagar Ltd

Business Development Executive (Sales & Marketing)

Job Responsibilities

 Promoting sales to potential customers by making phone call or regular visit

 Identifying potential target market and develop strategy to gain market share.
 Identifying customer's business need and proving them with appropriate digital solutions
 Planning and execute all marketing activities as per the set plan of organization
 Work with technical staff and other internal colleagues to meet customer needs.
 Demonstrating and presenting products.
 Actively seek out new sales opportunities through extensive market visits, networking, social
media, and any possible channels, contacting and converting Leads into Sales.

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  Building partnership to the business sellers and taking initiative to enrol/sign up them with Sadagar
Ltd.

Educational Requirements

 Bachelor of Business Administration (BBA), Bachelor of Business Studies (BBS), Bachelor in

Engineering (BEngg)
 BBA / IT Graduate/ Diploma from any renowned institute.
 Skills Required: Sales Marketing

Experience Requirements

 At least 2 year(s)
 The applicants should have experience in the following area(s):
Business Development, Corporate Marketing, Sales & Marketing

Additional Requirements

 Age 25 to 30 years
 Candidates having experience in the relevant field are strongly encouraged to apply.
 Minimum 2 years experience in Sales & marketing (Experience may be relaxed in case of any
outstanding candidate).
 Experience in IT/Software Sales and Marketing is seen as a great advantage
 Willingness to take sales target
 Excellent communication skills
 Ability to accept positive changes
 Self motivated and career oriented
 Aiming to achieve monthly or annual targets.
 Knowledge about market trends, business development and sales
 In depth understating in Information and communication technology
 Should have good computer knowledge specially in Email communication, Microsoft Word, Excel
and Power point presentation.

3 Orange Business Development Ltd. (Orangebd)

Senior Business Analyst

Job Responsibilities

 Evaluating business processes, anticipating requirements, uncovering areas for improvement, and
developing and implementing solutions.
 Leading ongoing reviews of business processes and developing optimization strategies.
 Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

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  Conducting meetings and presentations to share ideas and findings.
 Performing requirements analysis.
 Documenting and communicating the results of your efforts.
 Effectively communicating your insights and plans to cross-functional team members and
management.
 Gathering critical information from meetings with various stakeholders and producing useful
reports.
 Working closely with clients, technicians, and managerial staff.
 Providing leadership, training, coaching, and guidance to junior staff.
 Allocating resources and maintaining cost efficiency.
 Ensuring solutions meet business needs and requirements.
 Performing user acceptance testing.
 Managing projects, developing project plans, and monitoring performance.
 Updating, implementing and maintaining procedures.
 Prioritizing initiatives based on business needs and requirements.
 Serving as a liaison between stakeholders and users.
 Managing competing resources and priorities.
 Monitoring deliverables and ensuring timely completion of projects.

Educational Requirements

 Bachelor of Science (BSc) in CSE, MIS

4 Sokrio Technologies Limited

Business Development Executive

Job Responsibilities

 Build business by identifying and selling prospects; maintaining relationships with clients.
 Develop business opportunities by identifying prospects and evaluating their position in the
industry; researching and analyzing sales options.
 Maintain relationships with clients by providing support, information, and guidance; researching
and recommending new opportunities; recommending profit and service improvements.

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  Prepare and deliver effective selling presentations to ensure short term and long term business
success for the organization.
 Prepare sales proposals and customer requirement specifications for business leads
 Sell products by establishing contact and developing relationships with prospects; recommending
solutions.
 Plan, coordinate, manage, and execute business agreements with business organizations
 Work as the key interface between the customer and all relevant stakeholders including local and
international sales channel partners
 Identify product improvements or new products by remaining current on industry trends, market
activities, and competitors.
 Prepare reports by collecting, analyzing, and summarizing information.
 Deliver quality service by establishing and enforcing organization standards.
 Maintain professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; benchmarking state-of-the-art practices;
participating in professional societies.
 Properly understand the value chain of the customer segments and proactively identify new and
cross-selling opportunities and closing deals by proactive networking and fact-finding
 Contribute to team effort by accomplishing related results as needed.

Educational Requirements

 It doesn't matter where you went to college or what your CGPA was as long as you are smart,
passionate, ready to work hard, and have fun.
 Skills Required: Ability to work efficient time management, Ability to Work Under Pressure, After
Sales Service, Excellent communication and presentation skills, Listening Skill, MS Word/ Excel/
PowerPoint/ OneNote, Strong Convincing Negotiation Skills

Experience Requirements

 At most 1 year(s)
 The applicants should have experience in the following area(s):
B2B (Business to Business), B2B Sales, Client Relationship Management, Corporate Sales (B2B
Business)
 The applicants should have experience in the following business area(s):
IT Enabled Service, Manufacturing (FMCG), Software Company, Telecommunication
 Freshers are also encouraged to apply.

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Additional Requirements

 Age 20 to 27 years
 Strong interpersonal and communication skill
 Good writing skill
 Good MS Office skills with strong grab on MS Word, PowerPoint, and Excel
 Strong organizational and problem solving skills with an ability to develop relationships at all
levels with customers, representatives and personnel
 Travel up to 50% of the time primarily within Dhaka
 Learning Mind-Set with Can-Do Attitude

5 Jalalabad Steel Building Ltd.

Business Development Officer

Job Responsibilities
N/A

Educational Requirements

 BBA/ MBA (O/ A level Preferable)

Experience Requirements

 At least 2 year(s)

Additional Requirements

 Excellent written and verbal communication of English

 Must have good negotiation skills
 Must be able to create good presentations

6 Abul Kashem Iron & Steels

Officer/ Senior Officer (Business Development Management)

Key Selling Points

 Sales & Marketing

 M.S. Rod
 Innovative ideas

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  Sales Strategies
 Sales growth
 Report checking
 Monitoring

Job Context

 Abdul Kashem Iron Steels (AKIS) is currently looking for some committed professionals for the
following position :
 1. Daily working time 9.00 am-6.00 pm.
 2. Complete all the imposed duties & responsibilities

Job Responsibilities

 Make the report sheet of daily, weekly, and monthly work on the company given sheet.
 Fill up the target given by the authority.
 Develop the market in order to make sales.
 Maintain all the rules and conditions given by the authority.

7 Freelancers Limited

Business Development Manager - Corporate Sales (B2B)

Job Responsibilities

 The candidate will be responsible for managing the sales process which will include leading the
sales team to develop the company's position and customer base within the marketplace.
 The candidates will be responsible for development of customer relationship, profitability of the
company, customer loyalty and satisfaction, and build strong relationships with key decision
makers, potential new targets and influences.
 Coordinate with management and clients to identify business development opportunities with
existing and new clients.
 Establish strong customer relationship by providing accurate and timely information to customers
regarding inquiries such as products , pricing and issues.
 Conduct market competitive analysis to develop roadmap and sales strategy to secure new
business.

Educational Requirements

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  Skills Required: Ability to Work Under Pressure, After Sales Service, Analysis, B2B and B2C
sales and marketing, B2B Sales, Business Development

Three Multinational Companies

8 ORBUND

Business Analyst

Job Responsibilities

 Evaluating business processes, anticipating requirements, uncovering areas for improvement, and
developing and implementing solutions.
 Prepare and Write SRS/BRS (User Journey), User Manual and other analysis works for client to
finalize business requirements
 Analyses, documents and tests program development, logic, process flows and specifications
 Work with Solution Team Lead &Architects/Developers to ensure the system solution can be
feasibly implemented and satisfies business/user requirements
 Work within a project team to deliver incremental business value to users following an Agile
methodology
 Leading ongoing reviews of business processes and developing optimization strategies.
 Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
 Conducting meetings and presentations to share ideas and findings.
 Performing requirements analysis.
 Documenting and communicating the results of your efforts.
 Effectively communicating your insights and plans to cross-functional team members and
management.
 Gathering critical information from meetings with various stakeholders and producing useful
reports.
 Working closely with clients, technicians and managerial staff.
 Allocating resources and maintaining cost efficiency.
 Ensuring solutions meet business needs and requirements.
 Performing user acceptance testing.
 Managing projects, developing project plans, and monitoring performance.
 Updating, implementing and maintaining procedures.
 Prioritizing initiatives based on business needs and requirements.
 Serving as a liaison between stakeholders and users.

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  Managing competing resources and priorities.
 Monitoring deliverables and ensuring timely completion of projects.
 Meet with decision makers, systems owners, and end users to define business requirements and
systems goals, and identify and resolve business systems issues.
 Communicate with senior people in organizations to find out what they hope to achieve
 Good knowledge on Software Development Life Cycle
 Good knowledge on Agile System Design Methodology like User personas, User stories,
Scenarios, Storyboards etc.
 Good knowledge on prototyping tools to produce better quality wireframe for the end users

Additional Requirements

 Age at least 25 years

 Both males and females are allowed to apply
 • The applicants should have experience in the following area(s):
 Business Analyst, Business Process, IT Enabled Service Software Company, Microsoft
PowerPoint, Product Management, Project Manager (Software), Project Planning, Software
Business Analysis, System Analyst, System Analyzing
 • The applicants should have experience in the following business area(s):
 Software Company
 • Experience as Business Analyst/System Analyst in Software Company
 • Knowledge of Microsoft applications, Word, Visio, Wireframing, Requirement Management
Tools
 • Experience in data manipulation
 • Previous experience in systems integration
 • Capable of prioritizing multiple projects and still meet deadlines
 • Excellent organizational and communication skills
 • Strong team building and leadership skills
 • Strong interpersonal, written, and oral communication skills
 • Must have Experience about Coding Language, Software Design, Software Documentation,
Software Testing, Software Maintenance, Software Development Process, Software Requirements,
Teamwork, General Consulting Skills, Software Architecture.
 • Must have experience about UML, SRS, BPMN, Context Diagram.
 • Excellent capability to manage change document.
 • Must have Analytical knowledge.
 • Awareness of key software development life cycles (Waterfall, Agile, SCRUM, etc.)

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  • Excellent analytical and critical thinking skills - able to analyze and solve problems. Ability to
identify and document solutions to complex business problems with accuracy
 • Strong communication, stakeholder management, and teamwork skills

9 ASAI Management Services Limited

Business Analyst

Job Responsibilities

 Capture business and functional requirements

 Coordinate, control & monitor in planning, design, development and implementation phases of
various assigned projects
 Collaborating with all project stakeholders to determine root cause for business problems
 Supervise technical staff to create and deliver solutions
 Keep updated with the latest technologies, innovations and business world - Prepare Use Case,
SRS, User Manual, etc.
 Prepare business analysis document according to organizational policy and standard
 Participate in preparing technical project plans, proposals
 Communicate with all level of stakeholders
 Participate in UAT, Implementation & Training
 Participate in presales analysis activities
 Team monitoring and goal oriented
 Any other task assigned by supervisor
 Communicate and provide a technical solution to ASAI entities in Asia & Africa.

10 American & Efird (Bangladesh) Ltd

Business Analyst

Responsibilities

• Support the Managing Director in the preparation and presentation of reports, proposals,

• and related activities in servicing and developing contracts and relationships stakeholders and partners

• Undertake various projects, research and briefing for the Managing Director.

• Contribute to cross-organizational working groups and initiatives

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 • Identify problems within the business • Research and identify new business opportunities - including
new markets, growth areas, trends, customers, partnerships, products and services - or new ways of
reaching existing markets

• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and
improve the business

• Work strategically - carrying out necessary planning in order to implement operational changes • Seek
ways of improving the way the business operates

• Attend seminars, conferences and events where appropriate

• Keep abreast of trends and changes in the business world

Qualifications

• BBA/ MBA from reputed university

• 4-6 years of experience in relevant field

• Excellent Analytical skill

• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

• Strong written, verbal and collaboration skills

6. Analyzing 5 Job Circulars In My Area In Abroad (5 Countries)

1 system canada technologies

Montreal, QC, Canada

Business Analyst

Job Description

 Qualifications We are looking for you if you have a good mix of the following skills:
 Technical: Data Architecture, DBA experience (1+ years),
 DB2 experience preferred Database Tooling (experience in): ·
 SQL statements (2+ years) o Informatica (1 year) ·
 Business Objects (2+ years) ·
 MS Access (1+ years)Analytics & Reporting ·
 Excel advanced knowledge, pivots, complex formulas, graphs & charts (5+ years) ·
 PowerPoint, Word, Visio is a plus ·
 SharePoint Administration Experience (1+ years) is a plus ·
 Report/dashboard solutions (e.g., Tableau, Qlikview, Business Objects, Cognos, etc.) is a plus

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Automation skills ·

 JavaScript / .Net programming is a strong plus ·

 Able to automate data feeds between various systems with necessary data manipulations
leveraging Business Objects, Informatica, IBM Data Studio, flat files
 Excel VBA (2+ years) is a plus Having an understanding of budgeting / forecasting financial
concepts would be an advantage for you

Additional Information

 All your information will be kept confidential according to EEO guidelines

2Play'n GO

Rome, Metropolitan City of Rome, Italy

Business Analyst

Main responsibilities:

 Research &analyses existing manual processes & risk-critical areas in the Compliance
department Identify & Explore requirements for an interconnecting Compliance Management
System to optimize workflow
 Recommend opportunities for process improvement through optimization and automation, using
Office 365’s Power Apps offering
 Use data-modeling practices to analyses findings and create suggestions for strategic and
operational improvement changes to Play’n GO processes.
 Capture & document detailed requirements specifications and have the ability to communicate
requirements clearly to stakeholders
 Map As-Is / To-Be Business Processes and Customer Journeys using recognizedmodeling
standards and tools • Work closely with Technical & Digital Experience teams to ensure
commitment to requirements and delivery of solutions
 Document benefits of recommendations across departments and help address any uncertainty and
concern
 Support the rollout of new systems and run workshops and training sessions

Requirements:

 Proven working experience as a Business Analyst

 Bachelor’s Degree in an appropriate field of study or equivalent work experience
 Experience in Business process modeling and improving business processes.
 Analytical thinking and problem-solving skills
 Clear and concise communication both written and oral
 Strong Technical writing ability
 Knowledge & experience of Power BI, Automate & Apps
 Solid organizational skills including attention to detail and multitasking skills

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  Project Management experience
 Knowledge of Jira

3 People in Computers

Paris, France

Senior Business Analyst - IT & Trade lifecycle knowledge

Key tasks

 You will need to be able to build business cases and provide deep functional analysis
 The role requires both French and English speaking and strong change management skills,
working within agile and having the ability to write, sign off and explain user stories to
developers. And seeing things through to development.
 Work on the IT life cycle with both the release and test managers
 Provide transparency into sub stream status by producing status reports all can trust and act upon
 Ensure appropriate and timely reporting to the stream Leader.

Requirements

 Full knowledge of trade management life cycle and front to back product knowledge. Strong
Capital/Financial Market knowledge
 Ideally knowledge of Bonds and Equities
 Strong Business Analysis experience in an IT environment for a global organization
 Cross Functional Project experience
 Excellent communication in French and English
 Ability to deal with budgets and financial knowledge
 Analytical skills and ability to deal with large amounts of data
 Strong change implementation skills
 Multi tasking, autonomous and pro active
 Excellent attention to detail and high stand of work
 Strong character and ability to build/manage relationships cross functionally

4bct resourcing

Hounslow, UK

Business Analysts

Key Responsibilities And Accountabilities

 Lead workshops with business stakeholders to confirm requirements

 Documenting Business Process to Level 3
 Clearly communicates business requirements to the team / wider business
 Responsibility for creating Epics, User Stories or Functional Specifications
 Overall responsibility for Product Backlog grooming / User Story prioritisation

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  Attends Backlog grooming Sprint Planning / Stand-Ups / Sprint Show & Tell ceremonies.
 Sign off of delivered Acceptance Criteria
 User Acceptance Testing
 Build and maintain relationships with the Stakeholders
 Identify and recommend feature enhancements based on analysis and understanding of business
processes Knowledge,

Experience And Technical Skills

 Good experience of working on CRM focussed business design - Salesforce desirable

 Experience with working on Ecommerce platforms
 UX and customer journey/insight experience
 Experience in working closely with Marketing Teams
 Experience in Business Process Mapping and requirements gathering
 Comfortable working either in an Agile or Waterfall delivery methodology
 Capturing and articulating the business requirement as a Functional Specification or User Story
where appropriate
 Experienced at User Acceptance Testing
 Understanding of data and data models
 Use of Visio
 Use of Agile Story tracking tools such as YouTrack, Jira etc

5BNP Paribas

Mumbai, Maharashtra, India

Business Analyst

Position Purpose

 Business Analysts act as a bridge between Finance & Risk departments and Application Support
& Development teams. In this position, the analyst understands the issue raised by users, analyses
it functionally & technically and co-ordinates with different application support and development
teams to provide a resolution.

Responsibilities

 Direct Responsibilities

Management of issues raised by Finance & Risk departments

 Primary perimeter includes the general ledger, reporting platforms and related business process &
technology set-up
 Understand, analyze and validate the issue against business & technical processes

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  Co-ordinate with Application Production Support and Development & Maintenance teams for
resolution • Identify and suggest the possible temporary, tactical and permanent solutions to
issues
 Validate root cause and resolution, identify and escalate topics as appropriate.
 Maintain issue inventory, management information summary
 Communication with stakeholders
 Coordinate monthly, quarterly, annual close processes between users, APS & ADM teams.
 Engage stakeholders in meetings, steering committees etc to address issues

Support for Ledgers - Parameterization, Maintenance, Closing Processes

 Manage, analyze and implement requirements from users for parameterization, scheduling and
analysis. • Address user queries and issues on functional topics and coordination on integrated
technical topics.
 Coordinate monthly and quarterly close processes between Finance and IT teams.
 Planning and coordinating with stakeholders for implementing changes.
 Testing:
 Perform functional, integration, regression and systems testing where there is a change in the
upstream systems along with standardized the testing process and documentation
 Implementation
 Co-ordinate with the stakeholders to obtain approvals and sign off on the change
 Develop implementation plans with Finance Users and IT
 Provide post implementation support including troubleshooting, track business process changes
etc.

Contributing Responsibilities

 Coordinate with the team to ensure administration, reporting, resiliency, etc.

 Collaborate with Global Finance, Risk users and the BA and IT community to improve processes
 Contribute to innovation & change

Technical & Behavioral Competencies

 Knowledge of Finance close & reporting process (monthly, quarterly, year-end reporting, FX
rates and conversion, consolidation etc).
 Knowledge of Atlas2 General Ledger system (highly preferred but not mandatory).
 Basic knowledge of Capital Markets/products and Accounting
 Very good SQL skills.
 Use of MS Excel for reconciliation & analysis.
 Comfortable with basic office tools (MS Word, Outlook, PowerPoint)
 Knowledge of reference data, database parametrization, inter-relationships, tables and hierarchies

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  Database concepts like tables, views, queries, BI reports
 Very strong communication, negotiation and persuasion skills
 Very good analytical skills
 Independent handling of tasks and drive to complete it end to end.
 Ability to work with tight deadlines
 Flexibility of working in APAC and EMEA shifts
 Multi-tasking, prioritization, negotiation
 Experience in working and coordinating with Global teams and cultures

Specific Qualifications (if required)

 MBA in Finance, Bachelor of Commerce, Master in Commerce, Bachelor in Science

 5 to 8 years of experience depending upon Job role applied for Other Preferred Competencies
(not mandatory):
 Former experiences within a Finance function in Banking and Financial Services
 Prior experience in BFSI Domain (Accounting, General Ledger or Capital Market)

7. Result Analysis

A business analyst is a person who analyzes an organization or business domain and documents its
business, processes, or systems, assessing the business model or its integration with technology. Business
Analyst helps in guiding businesses in improving processes, products, services, and software through data
analysis.By analyzing the above job circulars I conclude that the below mentioned skill sets & knowledge
are required to become a successful business analyst.

Skills:

Analytical skill: One of the Important skill of a business analyst is Analytical skill. Analytical skills are
the ability to collect and analyze information, problem-solve, and make decisions. A Business Analyst,
who possess these skills can help solve a company’s problems and improve its overall productivity and
success.

Communication skills: A Business analyst needs to communicate with clients and coworker
properly.Being able to communicate effectively is perhaps the most important of all life skills. It is what
enables us to pass information to other people, and to understand what is said to us.

Leadership Skill:Effective leaders have the ability to communicate well, motivate their team, handle and
delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing
workplace.

Language Skill: For a Multinational company, it is very important for a business analyst to communicate
properly in English.

Knowledge

Computer Knowledge: One of the most important knowledge for A business analyst is to understand
basic programs, such as Microsoft Word, and knowing how to take full advantage of the program’s

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features, are essential. Poor computer literacy will leave a person less efficient and effective, and less
likely to fulfill their potential. Additionally, if your computer skills are poor, your clients will suspect that
you are not able to stay “with the times” in business.

Software Knowledge: A business analyst should know about Coding Language, Software Design,
Software Documentation, Software Testing, Software Maintenance, Software Development Process,
Software Requirements, Software Architecture, UML, SRS, BPMN, Context Diagram.

Also a business analyst should be self-motivated Team worker, ability to work under pressure, ability to
meet deadline, General Consulting Skills and project management skill.

Gap Analysis:

As I believe in our country there is a huge lacings of leadership skill, when a turbulent situation arrived,
people are not likely to lead rather continue to play blame game. People in our country have the tendency
to follow rule and they do not like to think out of the box. Also the have lacings on software knowledge
And the major gap I believe is communication gap specially in English.

8. My Recommendation

These are some recommendation to minimize skill gap:

 Build leadership skill and build attitude to take responsibility

 Gain more knowledge on coding language, software maintenance, software design etc.
 Improve communication skill and also enrich English language.
 Self-motivation to adapted change

9. Appendix

Seven Local Firms

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Three Multinational Companies

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Job Circular Snapshot ( 5 Different Countries)

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