 The importance of guests in the

hospitality industry is a big help

because they are the main entity that
gives money to the industry. Without a
guest, establishments such as hotels,
restaurants, and other forms of
transportation will not be profitable. So
they really matter in every aspect.
Having nice and orderly treatment of
guests is a sign of humanity. This is
where the deep relationship between the
guest and the staff begins. It is very
difficult to serve the guests because not
all the guests are kind, some have very
high expectations but on the other hand
we future hotel staff really get along
with the guests.
