Ishikawa diagram

★ Cause and effect diagram

cause
★ Was invented by Kaoru Ishikawa
★ Combines Brainstorm with Mind Map
★ Helps to discover the root cause of a problem
effect
Process to Make an Ishikawa Diagram
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To make an Ishikawa Diagram, a group will need a white board, flip chart and some marking pens.

1. The group should agree on a problem statement (effect).

2. Write the problem statement at the center right of the flipchart or whiteboard, box it and draw a
horizontal arrow running to it.
3. Brainstorm the primary categories of causes for the problem. For instance, it might make sense to start
with these generic headings: methods, machines (equipment), people (manpower), materials,
measurement, and environment.
4. Write the categories of causes as branches from the main arrow.
5. Brainstorm possible causes. Ask: “Why does this happen?” As each idea is given, the facilitator writes it
as a branch from the appropriate category. Causes can be written in several places, if they relate to several
categories.
6. Ask the question “why does this happen?” again. Write sub–causes branching off the causes. Continue
to ask “Why?” and generate deeper levels of causes. Layers of branches indicate causal relationships.
7. When the group runs out of ideas, focus attention to areas in the chart where ideas are thin.

Article : By ADAM HAYES Updated Mar 24, 2020 https://www.investopedia.com/terms/i/ishikawa-diagram.asp

Materials Machines
Methods

Cause

Cause

Cause

People
Measurement Environment
END
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