Final Exam (Take-Home) - 2021

Student Name: Reg. ID:

Program: MBA Instructor: Shahbaz Islam
Subject: Performance and Compensation Max. Marks: 35

Q. No. 1 2 3 4 5 6 7
Total Marks
Obtained Marks

Department of Business Administration

Please follow the instructions carefully:

1. Write your answers in a Word file and upload the file before the due date on VLE.
2. Write your name and registration ID on the first page of your Word file.
3. Answer scripts can be uploaded on LMS any time before its deadline. Therefore, do
not wait for the last hour to avoid any unforeseen problems.
4. Submission of answer copy(ies) will be considered acceptable through LMS only.
Therefore, do not submit your document through email or any other medium.
5. Use 12 pt. font size and Times New Roman font style along with 1-inch page margins.
6. Follow the requirements of the word limit and the marking criteria while writing your
answers.
7. Provide relevant, original and conceptual answers, as this exam aims to test your ability to
examine, explain, modify or develop concepts discussed in class.
8. Do not copy answers from the internet or other sources. The plagiarism of your answers may
be checked through Turnitin.
9. Recheck your answers before the submission on LMS to correct any content or language
related errors.
10. Double check your word file before uploading it on LMS to ensure that you have uploaded
the correct file with your answers.
Q1

One of your employees was performing highly at the beginning of the year (pre COVID
pandemic). However, the transition to working from home due to COVID-19 pandemic has
been difficult and long, for a myriad of potential reasons (some that you may not even be aware
of) his performance was not up to the mark and his work was effecting the company

Now being the Head of Department, answer all questions:

 What will be your reaction to situation? Will you discuss the matter with your
employee?

 2-will you try to motivate the employee? If yes, How will you motivate?

 3-Which performance will you consider, The performance of an employee throughout

the year or the recent performance since the start of COVID -19 pandemic.

(5 Marks)

B- Burger Day oper­at­ed a “rank and yank” system, where by employees were appraised and
rat-ed once a year. After-wards, the bot-tom 10% were fired. Not exactly a recipe for
employ-ee engage-ment! Such an envi-ron-ment is a breed-ing ground for unhealthy
com-pe-ti-tion, reduced team-work and employ-ee burnout.

Now In 2021, under CEO, senior management of Burger day announced they want to replace-
this approach with new performance tool.
As you are the manager, suggest how employees should be rated and how to enhance the
employee engagement which enables employ-ees to cap-ture progress against their goals.

(3 Marks)

C- Balanced scorecard is a MYTH OR REALITY? Discuss with examples.

(4 Marks)

Q2

A- In Adobe company, Ms. Tia was transferred from another function into an important HR
role. It was not long before complaints were coming in, which set the stage for an unpleasant
mid-year performance review.

“What is your future plan?” asked her boss, trying to build some perspective on the situation
rather than jumping into a series of criticisms. The employee had no answers. “Tell me what
you would like to achieve in this job?” her boss persisted. After avoiding a direct answer she
eventually blurted out, “Why are you asking me this? I love this job.” Then she burst into
tears.

Her boss knew there was a problem but could not put his finger on why she was doing so
poorly. Neither did he have the time to devote to a lot of coaching. He knew she was motivated
and had a good track record in her previous job. Despite the complaints from her internal
clients he wanted to give her a chance.

Now suggest the boss that what chance should be given to Ms. Tia to improve her performance
and mention the key point of performance management that was happening in the company.

(3 Marks)

B- Wonder Company had no compensation structure in place. The company was in an

acquisition mode and had no process in place for assimilating the acquisitions into its
structure. There were no plan documents in place outlining terms and conditions for pay
administration. There had been no comprehensive compensation analysis done in over three
(3) years.

• Understand the company’s current compensation structure and

design future compensation Structure.
• Develop an approach for their new compensation structure.
• Create operating guidelines for compensation administration and
processes.
• Design reward structure.

Explain five ways in which the HR can utilize information obtained from job evaluation to
achieve compensation objectives.

(6 Marks)

Q3-

A-You have been appointed to head a recruitment team at Sifz ltd, a locally incorporated
company dealing in electronic appliances. They are currently recruiting sales representatives.
Identify five compensable factors for a sales representative job? Why is it important for a HR
to identify the compensable factors?

(3 Marks)

B- As an associate member of the institute of human resources, you have been invited to give a
Presentation on employee benefits. Briefly outline your presentation under the following sub
headings

 Justification for employee benefits

 Statutory benefits and their importance
 Factors considered in benefit planning
 d)Effective administration of benefits

(6 Marks)
A gas company owns two refineries, 32 LPG bottling plants and 367 retail outlets. Company
has eight executive grades. First four grades are classified as junior. Management, fifth and
sixth as middle and seven and eighth as top management. Due to unsystematic career
management the company has landed in peculiar problem of 70% executive strength getting
accumulated in the middle grades. For instance, there are 512 executives in the middle
management category against the actual requirement of 84. Further, 245 out of these 512 are
due to be promoted to top management category but vacancies are only 27. Due to this lack of
adequate career up gradation opportunities. Many in the middle level are frustrated and lack
the motivation to perform.

 How do you develop a career planning and development in performance management?

 Discuss what strategy this company must adopt to overcome this situation.

(5 Marks)