Routine Maintenance & Operation Guide

C&C08
Digital SPC Switching System
Routine Maintenance & Operation Guide
T2-010529-20000703-C-1.0
HUAWEI
Huawei Technologies Co., Ltd.

C&C08 Digital SPC Switching System
Routine Maintenance & Operation Guide
Version T2-010529-20000703-C-1.0
BOM 31050129
Copyright© 2000 by Huawei Technologies Co., Ltd.

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Routine Maintenance and Operation Guide
C&C08 Digital SPC Switching System Table of Contents
Table of Contents
Section 1 Routine Maintenance ..........................................................................................................1-1
Section 2 Some Descriptions about Routine Maintenance Guide.......................................................2-1
2.1 Purpose of Routine Maintenance ..........................................................................................2-1
2.2 Classification of Routine Maintenance .................................................................................2-1
2.2.1 Classified according to Implementation Methods......................................................2-1
2.2.2 Classified According to Period Length ......................................................................2-1
2.3 Description of the Use of the Routine Maintenance Tables and the Routine Maintenance
Operation Guide.............................................................................................................................2-2
2.3.1 Attendance Logs of C&C08 Digital SPC Switching System.....................................2-2
2.3.2 Monthly Maintenance Record Table of C&C08 Digital SPC Switching System ......2-3
2.3.3 Quarterly Maintenance Record Table of C&C08 Digital SPC Switching System.....2-3
2.3.4 Routine Emergency Fault Processing Record of C&C08 Digital SPC Switching
System....................................................................................................................................2-3
2.3.5 Routine Emergency Service Processing Record of C&C08 Digital SPC Switching
System....................................................................................................................................2-3
2.3.6 Routine Maintenance Operation Guide of C&C08 Digital SPC Switching System ..2-4
2.3.7 Monthly Maintenance Operation Guide of C&C08 Digital SPC Switching System .2-4
2.3.8 Quarterly Maintenance Operation Guide of C&C08 Digital SPC Switching System2-4
2.3.9 Yearly Maintenance Operation Guide of C&C08 Digital SPC Switching System ....2-4
2.3.10 Circuit Board Replacement Record Table................................................................2-4
2.3.11 Data Modification Record Table..............................................................................2-4
2.4 Maintenance Testing Period Table........................................................................................2-5
Section 3 Routine Maintenance ..........................................................................................................3-1
i
3.1 Attendance Logs of C&C08 Digital SPC Switching System................................................3-1
3.2 Routine Maintenance Operation Guide of C&C08 Digital SPC Switching System .............3-2
3.2.1 Maintenance Operation Guide to the Running Status of Various Modules ...............3-2
3.2.2 Maintenance Operation Guide to Routine Environment Monitoring.........................3-3
3.2.3 Maintenance Operation Guide of the Functional Subsystems....................................3-4
3.2.4 Routine Maintenance Operation Guide to Billing......................................................3-6
3.2.5 Maintenance Operation Guide of Trunk Circuit and Link Status ..............................3-6
3.2.6 Operation Guide on Routine Maintenance of Clock System .....................................3-8
Section 4 Monthly Maintenance .........................................................................................................4-1
4.1 Monthly Maintenance Record Table of C&C08 Digital SPC Switching System .................4-1
4.2 Monthly Maintenance Operation Guide of C&C08 Digital SPC Switching System ............4-1
4.3 Matters for Attention ..................................................................................................4-2
Section 5 Quarterly Maintenance........................................................................................................5-1
5.1 Quarterly Maintenance Record Table of C&C08 Digital SPC Switching System................5-1
5.2 Quarterly Maintenance Operation Guide of C&C08 Digital SPC Switching System...........5-2
5.2.1 Terminal System Quarterly Maintenance Operation Guide.......................................5-2
5.2.2 Quarterly Maintenance Operation Guide to Switchover Part.....................................5-4
5.2.3 Operation Guide to the Quarterly Maintenance of the Power Supply and Cabinets ..5-5
5.2.4 Operation Guide to the Quarterly Maintenance of the Ground Wires .......................5-6
Section 6 Yearly Maintenance ............................................................................................................6-1
6.1 Yearly Maintenance Operation of the Switchover of the Main Processing System..............6-1
6.1.1 Purpose of Maintenance.............................................................................................6-1
6.1.2 Operation Guide .........................................................................................................6-1
6.1.3 Matters for Attention..................................................................................................6-1
Section 7 Emergency Maintenance.....................................................................................................7-1
ii
7.1 Routine Emergency Fault Processing Record of C&C08 Digital SPC Switching System ...7-1
7.2 Routine Emergency Service Processing Record of C&C08 Digital SPC Switching System7-2
Annex 1 Circuit Board Replacement Record Table................................................................ Annex 1-1
Annex 2 Office Data Modification Record Table................................................................... Annex 2-1
Appendix A Common Alarm Commands......................................................................... Appendix A-1
Appendix B C&C08 Switch Restart Flow ........................................................................ Appendix B-1
Appendix C MTP Link Start Flow.................................................................................... Appendix C-1
iii
Routine Maintenance and Operation Guide Section 1
C&C08 Digital SPC Switching System Routine Maintenance
Section 1 Routine Maintenance
Dear Customers:
Thank you for choosing the C&C08 digital SPC switching system from Huawei.
To guarantee the normal and steady running of the system, please follow the
following suggestions and refer to the Routine Operation and Maintenance Guide
to make necessary routine maintenance:
(1) Keep the equipment room clean and tidy, and free from dusts, moisture, and
pests such as rats.
(2) Forbid game-playing on the computers of the equipment, or loading other

inappropriate software to the computer, or using the computer for other purposes.
(3) Make daily routine checking and testing and keep records according related
contents of the Routine Maintenance Operation Guide.
(4) Handle any problems immediately and timely or report such problems to the
local representative offices of Huawei in case such problems can not be solved on
site.
(5) Never go panic in case problems arise.
(6) During repairs, follow related specifications and standards of Huawei closely so
as to avoid any damage or accidents caused by man-made factors.
(7) In case of such serious failures as system shutdown, eliminate the fault
according to the major fault handling procedures, and inform the local
representative office of Huawei immediately.
(8) Do not leave damaged boards inside the cabinet. Put them in antistatic bags so
that they will not cause other problems.
(9) Before operating the equipment hardware, wear antistatic wrist strips.
(10) Arbitrary resetting of equipment, or loading/modifying office data is not

allowed. In case it is necessary to modify office data, the data must first be backed
up before modification. And such backup data can be deleted only after a week's
normal running of the equipment.
(11) Forbid the use of terminal software and other software to directly retrieve and
modify the database, which might result in certain problems.
(12) Personnel attendence in the remote module exchange equipment room should
be maintained in case of violent storms.
1-1
(13) Authorities should be defined hierarchically and computer terminal passwords

be changed regularly, and assigned only to the person in charge of maintenance.
The administrator password can only be assigned to the person in direct charge of
maintenance, with strict management and clear rights and responsibilities.
(14) Post the Technical Support Guide of Huawei Technologies on the walls of the
equipment room, which is supposed to be well-known among all equipment room
maintenance personnel.
1-2
C&C08 Digital SPC Switching System Some Descriptions about Routine Maintenance Guide
Section 2 Some Descriptions about Routine

Maintenance Guide
2.1 Purpose of Routine Maintenance

The C&C08 digital SPC switching system takes the fully distributed control mode
of group-CPU processing technology, employs the actual dual-system dual-bus,
dual network and dual plane structure, which immensely enhances the system
reliability. But in different running environments, to guarantee the reliable running
of the switching equipment, this also depends on effective routine maintenance.
The real purpose of routine maintenance is to prevent trouble before it occurs, i.e.
to detect and solve the problems in time.
2.2 Classification of Routine Maintenance
2.2.1 Classified according to Implementation Methods
1. Normal maintenance
Normal maintenance means the observation, testing, and analysis of equipment and
equipment running with normal maintenance measures.
2. Abnormal maintenance
Abnormal maintenance refers to checking under some artificially simulated

conditions to see whether equipment performance is degraded or system functions
are outdated. For example, in order to prevent the alarming system from failures,
we simulate certain faults, to see if the alarming system can correctly report the
alarm information.
2.2.2 Classified According to Period Length
1. Emergency maintenance
Emergency maintenance refers to maintenance tasks brought about by switching

equipment faults and network adjustments, such as user complaint faults and
2-1
equipment damage. Besides, problems detected and recorded in daily routine

maintenance are also part of the sources of emergency maintenance.
2. Daily routine maintenance
Daily routine maintenance refers to those necessary maintenance items that must
be handled everyday. It can help us see the equipment running status at any time so
as to find any problems on time. Problems detected in routine maintenance must be
recorded in detail, including the specific physical location and fault description, to
facilitate timely maintenance and removal of problems.
3. Periodic routine maintenance
Periodic routine maintenance refers to maintenance performed regularly. Through

periodic maintenance, we can get a picture of the long-term working status of the
switching equipment.
Periodic routine maintenance is subdivided into quarterly maintenance and yearly

maintenance.
2.3 Description of the Use of the Routine Maintenance Tables

and the Routine Maintenance Operation Guide
The Routine Maintenance Operation Guide of the C&C08 digital SPC switching
system is designed mainly to: tell the maintenance personnel in equipment room
what tasks should be included in the routine maintenance, how to perform
maintenance, and what the results may be. To guarantee the normal operation of
the equipment, i.e., to make provisions before troubles occur, during maintenance,
the maintenance personnel in the equipment room should record the maintenance
results as the basis for future checking of equipment running status and detection of
fault causes. For faults detected during maintenance, please refer to the
"Maintenance Manual" during fault processing. For faults that can not be processed,
report to the local representative office of Huawei for technical support.
2.3.1 Attendance Logs of C&C08 Digital SPC Switching System
"Attendance Logs of C&C08 Digital SPC Switching System" are filled in by the
SPC equipment room maintenance personnel. One table should be prepared for
each day, with details of equipment room environment and equipment running
status during that shift. For routine maintenance operation methods, refer to the
"Routine Maintenance Operation Guide of C&C08 Digital SPC Switching System".
User can modify the contents of the "Attendance Logs of C&C08 Digital SPC
Switching System" tables and compile them into an attendance log manual, with
2-2
the "Routine Maintenance Operation Guide of C&C08 Digital SPC Switching

System" attached to the manual.
2.3.2 Monthly Maintenance Record Table of C&C08 Digital SPC Switching

System
"Monthly Maintenance Record Table of C&C08 Digital SPC Switching System"

refers to the tables of maintenance contents during the monthly maintenance of the
C&C08 digital SPC switching system. For monthly maintenance methods, refer to
the "Monthly Maintenance Operation Guide of C&C08 Digital SPC Switching
System".
2.3.3 Quarterly Maintenance Record Table of C&C08 Digital SPC Switching

System
"Quarterly Maintenance Record Table of C&C08 Digital SPC Switching System"

refers to the tables of maintenance contents during the quarterly maintenance of the
C&C08 digital SPC switching system. For quarterly maintenance methods, refer to
the "Quarterly Maintenance Operation Guide of C&C08 Digital SPC Switching
System".
2.3.4 Routine Emergency Fault Processing Record of C&C08 Digital SPC

Switching System
"Routine Emergency Fault Processing Record of C&C08 Digital SPC Switching

System" refers to the record of emergent faults that occur during routine
maintenance of the C&C08 Digital SPC Switching System, which can be taken as
a basis for future repairing or checking of fault records. User can modify the
contents of the "Routine Emergency Fault Processing Record of C&C08 Digital
SPC Switching System" and compile them into a routine emergent fault processing
record manual of the C&C08 Digital SPC Switching System.
2.3.5 Routine Emergency Service Processing Record of C&C08 Digital SPC

Switching System
"Routine Emergency Service Processing Record of C&C08 Digital SPC Switching

System" refers to the record of emergency services that occur during routine
maintenance of the C&C08 Digital SPC Switching System, which can be taken as
a basis for future checking of service maintenance status records. User can modify
the contents of the "Routine Emergency Service Processing Record of C&C08
Digital SPC Switching System" accordingly and compile them into a routine
emergent service processing record manual of the C&C08 Digital SPC Switching
System.
2-3
2.3.6 Routine Maintenance Operation Guide of C&C08 Digital SPC Switching

System
The "Routine Maintenance Operation Guide of C&C08 Digital SPC Switching

System" is a guide to routine maintenance operations to guarantee the normal
operation of the equipment.
2.3.7 Monthly Maintenance Operation Guide of C&C08 Digital SPC Switching

System
The "Monthly Maintenance Operation Guide of C&C08 Digital SPC Switching

System" is a guide to monthly maintenance operations and the removal of hidden
troubles to guarantee the normal operation of the equipment.
2.3.8 Quarterly Maintenance Operation Guide of C&C08 Digital SPC Switching

System
The "Quarterly Maintenance Operation Guide of C&C08 Digital SPC Switching

System" is a guide to quarterly maintenance operations and the removal of hidden
2.3.9 Yearly Maintenance Operation Guide of C&C08 Digital SPC Switching

System
The "Yearly Maintenance Operation Guide of C&C08 Digital SPC Switching

System" is a guide to yearly maintenance operations and the removal of hidden
2.3.10 Circuit Board Replacement Record Table
The "Circuit Board Replacement Record Table" records the replacement of

equipment circuit boards, which can be regarded as a basis for future checking
during the replacement of circuit boards. Table contents can be changed by the
maintenance personnel from the user side according to conditions of the local
exchange. The "Circuit Board Replacement Record Table" can be attached as an
appendix to the Routine Maintenance Operation Guide.
2.3.11 Data Modification Record Table
The "Data Modification Record Table" records office data modifications as a basis
for future checking whether the office data are in conformity with the relevant
standards. Table contents can be changed by the maintenance personnel from the
user side according to conditions of the local exchange. The "Data Modification
2-4
Record Table" can be attached as an appendix to the Routine Maintenance

Operation Guide.
2.4 Maintenance Testing Period Table

No. Maintenance testing items Testing period
1 External alarm conditions day
2 Routine environment monitoring day
3 Running status of various modules day
4 Running status of various function subsystems day
5 Billing check day
6 Trunk circuit and link status day
7 Data backup month
8 Data verification month
9 Remote module environment check month
10 Remote dial-up access function check month
11 TSS self-test month
12 Format conversion system month
13 Computer virus killing quarter
14 Terminal system quarterly maintenance quarter
15 Switchover part quarterly maintenance quarter
16 Power supply and cabinet part quarterly maintenance quarter
17 Ground wire part quarterly maintenance quarter
18 Main processing system switchover year
2-5
Section 3 Routine Maintenance
3.1 Attendance Logs of C&C08 Digital SPC Switching System

Exchange name:
Date: year month day

Duty time: hour to hour Attended by: To be attended by:
Duty-shift Equipment External alarm conditions: (power supply system, fire alarm, smoke and dust)
contents running
status
Temperature (normally 0 35 ):
Humidity (normally 20% 80%):
Dustproof status (good, poor)
Running status of various modules
Service conditions of various functional subsystems
Billing check
Trunk circuit and link status
Tools and instruments and documents:
On-duty Faults encountered and measures taken:

contents
Remaining problems:
Checked by person in charge of the shift:
3-1
3.2 Routine Maintenance Operation Guide of C&C08 Digital

SPC Switching System
3.2.1 Maintenance Operation Guide to the Running Status of Various Modules
1. Purpose of maintenance
This is to check the overall running status, inter-module communications and the
running statuses of the various modules of the switching equipment.
2. Operation guide
Running status maintenance

Operation guide Reference standard
items
Enter the command line window of Under normal conditions, BAM version,
C&C08 maintenance system and Main board version, Standby board
View foreground software
execute command DSP EXVER and version, and the generated dates should
version
then select ACTIVE/STANDBY be displayed; otherwise, the system is in
MACHINE faulty state
Enter the command-line window of

C&C08 maintenance system, Switch time should match with current
Check switch time
execute DSP EXTM command to local time
view switch time
Enter the maintenance window of

C&C08 maintenance system, then
enter [Hardware configuration state
Retrieve board running status Normally the board color should be gray,
panel] under the [Config] menu and
in the module green (active), and blue (standby)
input the module numbers to query
real-time states of the module
boards positions respectively
Normally the system performance

Enter [CPU seize rate] under the tracking window should reflect the
[System] menu in the maintenance seizure of CPU and various memories.
Retrieve CPU seizure status
window of C&C08 maintenance When the cylindrical graph color is blue, it
system is normal, yellow means overloaded, and
red means congested.
Make sampling test on subscriber

frames . The values displayed in the
ASL C&C08 maintenance system, then
fields of the query result window should
Subscriber function be reported normally; Free or Busy state
board running status should be displayed for analog/digital
right-click on the selected board,
subscriber port states; the system is in
then select [Query] in the popped up
DSL abnormal state for such states as Fault,
menu
Parking, etc.
3-2
Running status maintenance

Operation guide Reference standard
items
Under normal conditions, the boards are
Board running status in RSA right-click on the selected RSA
shown in gray
board, then select [QueryNext] in the
popped up menu, and enter the
lower level board position interface
to query the boards .

C&C08 maintenance system,
execute DSP BRD command to
query the active MPU board states
of respective modules. Enter the
Retrieve MPU main
maintenance window of C&C08 Querying MPU should return Backup
processing board backup
maintenance system, then enter state is Backuping
status
[Semi-permanent connection query]
under the [System] menu, select the
module number and start/end
numbers, then perform query.
The connection should be normal

enter [Semi-permanent connection
query] under the [System] menu,
SPC status The connection should be normal
select the module number and
start/end numbers, then perform
query the connection should be
normal
3.2.2 Maintenance Operation Guide to Routine Environment Monitoring
This maintenance operation is designed to check the running environment status of

the whole switching system, grasp all the parameters on time, so as to remove all
hidden problems and guarantee that the system runs in a safe environment, to lower
equipment failure rates, and prolong the equipment working life span.
3-3
2. Operation guide
Environment monitoring
Operation guide Reference indexes
maintenance items
Equipment room temperature Testing value can be collected by Temperature: 0 ~35
and humidity in the host the temperature and humidity
exchange detector Humidity: 20% 80%
Testing value can be collected by

the temperature and humidity
Check the running detector (if no remote attendance Indoor temperature: 0 ~35
environment of the remote is supported, then check should
modules RSM and RSA be123 Humidity: 20%~80%
made every month.
3.2.3 Maintenance Operation Guide of the Functional Subsystems
This is to check the running status of the background service function software.
2. Operation guide
Function subsystem maintenance items Operation guide Reference indexes

Enter the MML command window of
Data enter [List log information] under the
Keep operation records
management View log [Operating system] menuC&C08
before shifts
system and select the corresponding
source, operator, IP address and
time.
With the 4 alarm box panel keys

(up, down, left, right) we can
retrieve the alarm severity level in
Alarming Alarm box
all modules and corresponding Retrieval is normal and
management panel Critical alarms
function subsystem alarming no alarm shall occur.
system alarming view
options, correctly locate alarm, and
enter the background alarm
management console to view.
Major alarms
Enter C&C08 switch alarm

console window, to view the
Retrieve detailed condition of any alarm,
Retrieval is normal,
alarms in Event alarm just select that alarm record and
and no alarm should
maintenance recovered press Enter key; then according to
occur.
console the information, take
corresponding treatment
measures.
3-4
Function subsystem maintenance items Operation guide Reference indexes

Event alarm
not
recovered
Fault
alarming

execute ADD RTSTI command to
perform subscriber loop test and The display of testing
Testing
analog subscriber circuit test, input status is correct.
management TSS testing and detecting
the corresponding module number Testing result is
system
and tested port number and select correct.
internal test channel or external test
channel to perform test and
inspection.
Analyze all the

abnormal test data,
Check routine testing result and give feedback to
execute DSP RTSTRPT command
corresponding dept.
to view routine test report
to find joint solution
3-5
3.2.4 Routine Maintenance Operation Guide to Billing
This is to check the correct billing of all modules.
2. Operation guide
Call bill maintenance

items
Enter the command-line window of Modules with billing demands all generate
C&C08 maintenance system, execute call bills; besides, we can judge whether the
Check call bill pool
LST BILPOL command to view ticket quantity of call bills of each module is
information
buffer information of respective normal according to daily maintenance
modules experience.

The calling and called numbers, the ending
C&C08 maintenance system, execute
time , the call duration of detailed call bills
Check BAM to verify the LST AMA command to perform
must all be normal; the calling number and
correctness of call bills. random inspection on the tickets of
metering times on the meter bill must also
every charging module on the current
be normal.
day stored in BAM.
From [Network Neighborhood] of the

maintenance terminal, enter TICKET Compared with the *.bil file of the same day
Check call bill files directory of BAM to view the capacity last week, the size should not be too large;
status in BAM. of the ticket file *.BIL on the current if file *.err exists, its size should be very
day and check the existence of *.err small.
file and its file size.
From [Network Neighborhood] of the

Check the remaining maintenance terminal, enter BAM to The remaining space of drives C and D
space of BAM hard disk view the attributes of disks C and D should be over 100M
respectively to check their free space
3. Matters for attention
The above operation should be performed when the switch collect call bills non-
automatically.
3.2.5 Maintenance Operation Guide of Trunk Circuit and Link Status
1. No.7 Trunk routine maintenance operation guide
(1) Purpose of maintenance
This is to check the running statuses of No.7 links and trunk circuits of various
modules.
3-6
(2) Operation guide

No.7 signaling
maintenance items
Indicators 2~5 indicate one link
Observe the indication light
Check whether LPN7 indication lights respectively and an indication light is
status of LPN7 board (or
are normally On normally On when its corresponding
NO7)
link is normal
Check whether the indication lights on INT indication light, WR indication light
NO7 board are normally On and LP indication light are normally On
Enter the command-line window of Under normal conditions, it should be

C&C08 maintenance system, execute in activated state, there should not
Check No.7 link state
DSP N7DLNK command to query the exist such conditions as link fault,
link states to respective signaling points blocked, congestion, etc.

Check all 2M system C&C08 maintenance system and select Under normal conditions, the circuit
states in No.7 interface [Config]/[Circuit query]/[Circuit state should be in idle or busy state.
query]

C&C08 maintenance system and select
[No7 signaling]/[No7 signaling tracing],
No.7 signaling tracing Link message is traced normally.
input the module number to be traced
and its No.7 link number in the
operation options and start tracing.
(3) Matters for attention
If the trunk link is abnormal, care must be taken to reset the trunk, and maintenance
operations shall be made according to the "Maintenance Manual".
(4) Attachment: description of the statuses of indication lights on the NO7 board.
Light Meaning Normal status
Running indication light flashes once per second. In operation, it shows
RUN Flashing
that the communication with the MPU is normally.
INT1 1st physical link status indication light ON
INT2 2nd physical link status indication light ON
WR1 1st physical link status indication light ON
WR2 2nd physical link status indication light ON
LP1 1st physical link status indication light ON
LP2 2nd physical link status indication light ON
2. Operation guide to the routine maintenance of associated channel trunks
(1) Purpose of maintenance
3-7
This is to check the running statuses of the R2 trunk circuits in each module.
(2) Operation guide

Channel associated signaling
maintenance items
Each MFC indication light should
View the indication light status on Check whether the MFC board
flash normally (normally operate in
the MFC board indication light is normal.
multi-frequency compelled mode)
(3) Matters for attention
If the trunk link is abnormal, care should be taken to reset the trunk, and
maintenance operations shall follow the guidance of the "Maintenance Manual".
(4) Attachment: description of the statuses of the indication lights on the MFC
board.
Light Meaning Normal status
For CC02MFC, the running indication light flashes once per second
RUN Flashing
and for CC04MFC, once every 2 seconds.
CH0 15 Channel seizure indication light, ON when it is seized Flashing
3.2.6 Operation Guide on Routine Maintenance of Clock System
Check the running states of clocks in respective module.
3-8
2. Operation guide
Clock running maintenance

Operation guide Reference standards
items
Under normal conditions, indicator F0
Check the state of clock View indication light F0 state of CKS should be normally Off; otherwise, it
reference source clock board; indicates the clock reference source is
not connected or faulty
When there is clock frame under RSM,

phase-lock should be performed for the
C&C08 maintenance system and
Query the synchronization clock of clock frame; otherwise, DT8K
state of NET board clock clock should be chosen;
panel] under the [Config] menu to
query the phase-lock of NET board Lock phase is performed for OPT clock in
clock. case of SM
OPT should be normally On and CKI

should be Off or On in case of SM;
View the indication light state of OPT should be On or Off and CKI
NET board of C&C08 switch should be normally On in case of SM.
Those above are determined by module

type and chosen clock
3-9
C&C08 Digital SPC Switching System Monthly Maintenance
Section 4 Monthly Maintenance
4.1 Monthly Maintenance Record Table of C&C08 Digital SPC

Switching System
Exchange name:
Maintenance period: year month day to year month day

Maintenance contents Maintenance status Maintenance personnel Maintenance time
Data and call bill backup
Data verification
Remote module
environment checking
TSS self-test
Problems detected and

measures taken
Description of remaining
problems
4.2 Monthly Maintenance Operation Guide of C&C08 Digital

4-1
This is designed to check data backup, data verification, and the remote module
environments.
2. Operation guide
Maintenance items Operation guide Reference indexes

From Network Neighborhood of WS, back up the database
Data backup Backup completed
backup file onto the writeable CD of BAM
From Network Neighborhood of WS, back up the original

Call bill backup Backup completed
tickets of the current month onto the writeable CD of BAM
Make up missed data, correct the nonstandard data and Match with the expected
Data verification
conduct tests result
Login operation is
Remote dial-up
WS at client side logs on to BAM through LAN or WAN and completed normally and
access function
executes several query commands in MML window the query commands are
examination
executed normally
Indoor temperature
Checking running
Testing value can be collected with a temperature and
environments of
humidity detector (checked everyday if there is remote 0 ~35
remote modules
attendance)
RSM and RSA
humidity 20%~80%
Enter the MML command window of C&C08 maintenance

system, then enter [Test instruction] under the [Test] menu,
select [Add test instructions], select TSD (TSS self-test) for The result of self-test is
TSS self-test
[TEST TYPE] in the popped-up menu, input the correct
corresponding module numbers and port numbers, then
perform self-test
4.3 Matters for Attention
(1) Data backup and call bill backup are preventive measures taken to avoid data or
call bill loss due to accidental damage to the BAM hard disks.
(2) Office data checking can be undertaken in periods set according to how
frequently the office data of various offices is modified. The recommended period
is one month.
(3) In order to perform remote dial-up access function examination normally,

Remote Access Service should be available on the server where BAM is installed;
for the installation method, please refer to the related information on Windows NT.
(4) In general, format conversion system should be examined before the system is
put into service; the service time of the system depends on the practical
requirements of subscribers. If the system is not in service for a long time, please
make periodical examination to ensure the reliability. A period of one month is
recommended.
4-2
(5) If fault occurs during format conversion, it is necessary to view log file, so as to
make sure of any specific cause of such fault. After the conversion is completed
successfully, view some corresponding detailed information generated in the log to
view whether they match with the actual condition.
4-3
C&C08 Digital SPC Switching System Quarterly Maintenance
Section 5 Quarterly Maintenance
5.1 Quarterly Maintenance Record Table of C&C08 Digital SPC

Switching System
Exchange name:
Maintenance period: year month day to year month day

Maintenance contents Maintenance status Maintenance personnel Maintenance time
Terminal system quarterly
maintenance
Switchover part quarterly

maintenance
Power supply and cabinet part
quarterly maintenance
Ground wire part quarterly

maintenance
Problems detected and

measures taken
Description of remaining
problems
5-1
5.2 Quarterly Maintenance Operation Guide of C&C08 Digital

5.2.1 Terminal System Quarterly Maintenance Operation Guide
(1) To check the running of BAM, WS and their attached equipment. Remove any
hidden problems, and guarantee that the system runs in a safe environment, lower
the equipment failure rate, and prolong equipment life span.
(2) To retrieve the time of the terminal system and the main processing system. If
there is a great difference between the system time and the local time, which
exceeds one minute, then correct the system time so as to guarantee the correct
time of the call bills, alarming files, and some other reports such as testing reports
and equipment monitoring reports outputted by the system.
5-2
2. Operation guide
Maintenance items of the

terminal system
Killing virus for computer Use licensed software version for virus killing
Exit BAM running program and check whether BAM

Restart Normal
can restart automatically
Check from Event Viewer of WIN NT whether

Running state Normal
there is any abnormal alarm
Communication PING command can be used to check the

Normal
state (WS) communication state with WS
BAM Various interface Check such BAM interfaces as keyboard, mouse,

Normal
states display, network card, floppy disk drive, etc.
After it is confirmed that the backup and dump of

call bills and other important data are completed,
delete the original call bills of the last six months Free space should take up
Disk space
(or three months, depending on the requirement of about half the size of the
defragment
higher authorities); check disk space and delete entire hard disk.
those unnecessary backup files or dump the
backup files to other magnetic media.
Check the amount of disk fragments and run disk

Disk defragment Normal
defragment program
Communication PING command can be used to check the

Normal
state (WS) communication state with BAM
WS
Various interface Check such WS interfaces as keyboard, mouse,
Normal
states display, network card, floppy disk drive, etc.
Check disk space, delete those unnecessary Free space should take up
Disk space
backup files or dump the backup files to other about half the size of the
defragment
magnetic media entire whole hard disk.
Under normal conditions, the

Follow the operation path: WINDOWS desktop - [My running time should be
Computer]/[Control Panel]/[Date/time] and click displayed in the result window
Query the time of
[Date/Time] to enter the attribute dialog box to view that displays computer time; if
BAM&WS
whether the system time is the same as the local the displayed time greatly
time. differs from the local time,
modify the host time by setting.
Under normal conditions, it

Enter the command-line window of C&c08 should be the same as the
Query host running time maintenance system, execute DSP EXTM local time. If there is big
command to view switch time. difference in between, modify
the host time by setting.
5-3
(1) While checking BAM, such peripherals as keyboard, mouse, and display should
be connected; to unplug the mouse, we should remove mouse-detection from the
system.
(2) WS check includes corresponding UPS check, to see if magnetic biasing occurs
in the display.
(3) Before defragmenting BAM disk space and deleting files, make sure that the
call bills and important data have been backed up; this is a protective measure to
avoid loss of call bills or data caused by file misdeleting.
5.2.2 Quarterly Maintenance Operation Guide to Switchover Part
No.7 signaling link protection functions and the switchover of switching network
are vitally important in guaranteeing the normal running of the system in case the
active system fails. Therefore, regular tests are necessary.
2. Operation guide

switchover
When there are two or more than two links
directing to one same destination signaling Task performed originally by this link is
No.7 signaling link service
point, at the maintenance console, "Manage automatically switched over to other
switchover verification
prohibited MTP link" should be performed No.7 signaling links
on one link
Active/standby switchover of NET boards is

performed for SMs and AM/CM, to check After network switchover, calls and
Network switchover
the running status of the standby network voice quality are normal
board
(1) Protection switching maintenance of active/standby systems should be

performed at a time when there is little traffic, 0:00 at midnight for example, in
order not to interrupt the communication.
(2) The interval between two switchovers should not be less than 30 minutes, and
frequent swtichover is absolutely forbidden.
(3) Every module must be tested, and if any problem occurs, repair right away
according to the "Maintenance Manual".
5-4
(4) The maintenance period for the No. 7 signaling link switchover should be
arranged according to the actual circumstance of the local exchange.
5.2.3 Operation Guide to the Quarterly Maintenance of the Power Supply and
Cabinets
To guarantee the reliable running of the power supply, and detect and remove any
hidden problems in operation on time, it is recommended to check the power
supply module and the batteries every quarter.
2. Operation guide

Reference indexes
power supply
1. Connections should be safe and reliable;
Connection 2. The power supply cables should not be aged, and
connecting points should not be corroded.
1. Free from dusts;
Power supply module 2. Fans run normally;
3. Voltage and current display is normal.
Each single fan in the fan system should work well, without
Cabinet fan check abnormal noise, such as that caused by the fan leaves when
coming into contact with the fan box
Cabinet surface must be clean, and there should not be much

Cabinet surface cleanness
dust inside the frame; otherwise, it should be cleaned
check
immediately.
1. Check whether the system can be normally switched over to

batteries;
General battery check
2. Battery voltage is basically balanced, and the unbalance
value is within 0.3V
The quarterly maintenance of the electromechanical parts should be conducted

periodically according to the actual circumstances of specific exchange. It is
recommended to fully carry out the maintenance details of this section in stormy
seasons, and the maintenance should be performed to each remote module point,
including careful checking and testing.
5-5
5.2.4 Operation Guide to the Quarterly Maintenance of the Ground Wires
The reliable connection of ground wires and the reliable ground resistance are the
basis for the normal operation of the equipment. So they must be regularly
measured and checked.
2. Operation guide

ground wire
Check whether the 1. Every connection point is safe and reliable, and is
connection of ground wires not corroded;
(PGND, GND, and 5V
Ground wire connection 2. The ground wire is not aged;
ground) and the ground
connector is safely 3. The ground connector is not corroded, as
connected. appropriate corrosion resistant measures are taken.
Use the ground resistance

Ground resistance testing tester to measure the
Joint grounding resistance <1 ohm
record ground resistance and keep
records.
Pay close attention to human bodies and equipment during the operations related to
the power supply.
Each module point must be measured with a record kept. Those that are not up to
the standard must be corrected immediately. The quarterly maintenance of ground
wires must be performed periodically according to the actual circumstances of the
local exchange. It is recommended to fully carry out the maintenance details of this
section in stormy seasons, and the maintenance should be conducted on every
module, including careful checking and testing.
5-6
C&C08 Digital SPC Switching System Yearly Maintenance
Section 6 Yearly Maintenance
6.1 Yearly Maintenance Operation of the Switchover of the Main

Processing System
6.1.1 Purpose of Maintenance
This is to check the switchover of the main processing system..
6.1.2 Operation Guide

Maintenance items Operation guide Reference indexes
1. To be able to see the resetting of the
At the maintenance console, select main processing board;
Main processing system
active/standby switchover under
switchover (the main 2. The original standby board becomes
[System]in[Maintenance
processing system refers active board, and the original active
management], and then select the
to the MPU board and board turns into the standby board;
module No. where active/standby
MPC board)
switchover is to be performed. 3. After the switchover, the system runs
normally.
6.1.3 Matters for Attention
(1) Annual maintenance of active/standby system switchover must be performed at

a time when there is little traffic, 0:00 at midnight for example. Before switchover,
the call bills must be collected first and it must be ensured that the hardware of the
BAM terminal system runs normally, the loading cables are normally connected,
and the data must be backed up.
(2) The interval between two switchovers should not be less than 30 minutes, and
frequent switchover is absolutely forbidden.
(3) In case of multiple modules, each module must be tested.
(4) After the switchover, check whether the call bills are correct.
6-1
C&C08 Digital SPC Switching System Emergency Maintenance
Section 7 Emergency Maintenance
7.1 Routine Emergency Fault Processing Record of C&C08

Exchange name:
Problem encountered at: (time) Problem solved at: (time)
Person on duty: Person solving
the problem:
Types of failures:
Main control system Main node communication system
No.7 signaling system Clock system
Subscriber circuit system Testing system
Trunk system Software running
Transmission system Foreground/background communication system
Terminal system Others
Failure source:
User complaint Alarming system

Detected in daily routine maintenance Other sources
Description of problem:
Measures taken and result:
7-1
C&C08 Digital SPC Switching System Emergency Maintenance
7.2 Routine Emergency Service Processing Record of C&C08

Exchange name:
Problem encountered at: (time) Problem solved at: (time)
Person on duty: Person solving the problem:
Service maintenance items Maintenance contents Operation guide
Record the operation of Notifier:

subscriber number allocation Please refer to related guide and descriptions
Notice No:
according to notification from in the "Operation Manual".
related service department Number allocation record:
Record such operations as Notifier:

user data modification Please refer to related guide and descriptions
Notice No:
according to notice from in the "Operation Manual"
related service department Operation record:
Record such operations as Notifier:

office data modification Please refer to related guide and descriptions
Notice No:
according to notice from in the "Operation Manual".
related service department Operation record:
Perform other kinds of software Notifier:

and hardware maintenance on Please refer to related contents in the
the equipment according to Notice No: "Operation Manual", "Run Manual", and
notice from related service "Maintenance Manual".
department Operation record:
Each week, back up office data, user data, and

other data to other magnetic media such as the
Notifier: optical CD/ magnetic tape, and make the
following necessary description about the
Data backup Notice No:
backed up data: backup date, backup
Operation record: personnel, data modification outline (user
number modification, number allocation, office
data modification, etc.)
Complaining unit or user:

For details of operation procedure, refer to
Complaint No: related sections in the "Operation Manual"
Complaint testing
Complaint contents: All testing results are judged with reference to
related contents in the "Operation Manual"
Operation result:
7-2
Routine Maintenance and Operation Guide Annex 1
C&C08 Digital SPC Switching System Circuit Board Replacement Record Table
Annex 1 Circuit Board Replacement Record Table
Cause for Original board Present board Quantity of Date of

Operator
replacement name & type name & type replacement replacement
Annex 1-1
Routine Maintenance and Operation Guide Annex 2
C&C08 Digital SPC Switching System Office Data Modification Record Table
Annex 2 Office Data Modification Record Table
Cause for modification Modification content Modifying time Modifier
Annex 2-1
Routine Maintenance and Operation Guide Appendix A
C&C08 Digital SPC Switching System Common Alarm Commands
Appendix A Common Alarm Commands
Warn ID WarnName Detail
1 Power supply card fault This alarm is displayed when the power supply card
cannot supply power.
2 Power supply card recovery No details available.
3 Rack power fault This alarm is displayed when the primary power is
undervoltage. The alarm level is normal if the system
still works normally, otherwise the level is
emergency. Alarm level:0-Normal,1-Emergency.
4 Rack power recovery No details available.
5 -48V power of master card fault This alarm is displayed when there is no voltage
output from the master card.
6 -48V power of master card No details available.

recovery
7 Fan fault This alarm is displayed when the fan is faulty.
8 Fan recovery No details available.
9 Secondary power fault This alarm is displayed when there is no voltage

output from the secondary power card.
10 Secondary power recovery No details available.
65 MTP DPC inaccessible Local exchange cannot transfer the message

signaling unit (MSU) to the specified destination
signaling point.
66 MTP DPC accessible Local exchange is able to transfer the message

signaling unit (MSU) to the specified destination
signaling point.
73 MTP route unpassable If a TFP message is received from adjacent

STP ,indicating this route cannot be used to transfer
message to other point, this route will become
disabled and unusable.
Appendix A-1
75 MTP route passable If a TFA message is received from adjacent STP,

indicating the signaling traffic to other destination
point can be transferred through this STP, the route
become enabled and usable.
86 Signaling link unavailable When a physical signaling link is faulty, deactivated,

administratively disabled or the processor is faulty,
the physical signaling link becomes unavailable.
87 Signaling link available If a physical signaling link can be used again to

transfer traffic, i.e., not faulty, not deactivated, not
administratively disabled, or the processor not faulty,
the physical link becomes available.
94 VID check of LE and AN mismatch This alarm will be displayed when link ID is
identified and found that the V5 interface variables
and link ID of the LE side and the AN side do not
match with each other.
95 AN subscriber being blocked During the blocking process, this message will be
displayed if the AN subscriber is already in blocked
state.
97 V5TK immediate block The link is blocked by LE or an immediate blocking

request from AN.
98 V5 port switchover request received A fault is detected, the link is blocked or a system
administration command is initiated.
100 AN port subscriber unblocked AN subscriber is unblocked.
101 V5TK unblocked No details available.
102 V5 interface unavailable No details available.
103 V5 interface available No details available.
121 Digital trunk automatically blocked No details available.
122 Opposite digital trunk blocked No details available.
123 Repeat disconnection failure No details available.
Appendix A-2
124 Opposite TUP/ISUP congestion TUP/ISUP of the local exchange receives the notice
of the exchange where the DPC is congested.
125 Opposite TUP/ISUP congestion TUP/ISUP receives the notification from the DPC,
removed which indicates that congestion of the DPC is
removed.
127 Calling failure because of no caller When local exchange needs caller number, but
number opposite exchange gives none or the number length
is less than the least length set in trunk group table,
local exchange sends calling failure because of not
setting caller number then cannot connect.
128 TUP/ISUP not received circuit TUP/ISUP does not receive the recovery
recovering answer acknowledgement message from opposite exchange
after sending reset request message RSC for 1
minute.
129 TUP/ISUP EID blocked over 5 TUP/ISUP has been blocked for more than 5
minutes minutes.
155 TUP/ISUP not received CQR No response message is received after sending circuit
query request to opposite side.
161 TUP/ISUP continuity-check failure It failed while local TUP/ISUP executes continuity
check on the circuit.
162 DT receive error format ISUP Message format received by ISUP is not correct.
message
163 Blocking opposite TUP/ISUP Blocks opposite TUP/ISUP hardware from local side
hardware
164 Too long occupied by trunk No details available.
165 Too short occupied by trunk No details available.
166 TUP/ISUP receive unassigned CIC Local side receives message including unassigned
CIC code.
167 Opposite ISUP unavailable ISUP recieves a message which indicates opposite
ISUP module unavailable.
168 DTF receive mismatched line signal No details available.
183 Standby MPU card fault No details available.
Appendix A-3
184 Standby MPU card recovery No details available.
185 MCC card fault The MCC card is faulty, or the communication with
FBI is lost.
186 MCC card recovery No details available.
188 AM system restart No details available.
201 Net card fault No details available.
202 Net card recovery No details available.
203 Signal tone card fault No details available.
204 Signal tone card recovery No details available.
205 CNT card fault No details available.
206 CNT card recovery No details available.
207 AM CTN card fault AM module CTN card is faulty or the hardware has
internal error.
208 AM CTN card recovery No details available.
209 AM SNT card fault The SNT card is faulty or loading is not correct.
210 AM SNT card recovery No details available.
211 AM CNT clock fault No details available.
212 AM CNT clock recovery No details available.
215 AM SNT clock fault No details available.
216 AM SNT clock recovery No details available.
217 SIG card not match When the SIG card type dose not match and this
alarm is displayed.
218 Test code files have not be loaded No details available.
241 SLT card fault No details available.
242 SLT card recovery No details available.
245 CK2 card fault No details available.
Appendix A-4
246 CK2 card recovery No details available.
263 Clock reference source abnormal The clock reference source being used is faulty.
264 Clock reference source recovery No details available.
283 CKS card recovery No details available.
291 MC2 card fault If host's access to the MC2 casd's mialbox is time out
and fails, then the MC2 card is assumed faulty.
292 MC2 card recovery No details available.
297 TCI card fault This alarm is displayed only when the TCI card's
timeover state does not change within a given time.
298 TCI card recovery No details available.
301 SM communication lost No details available.
302 SM communication recovery No details available.
303 OPT card fault No details available.
304 OPT card recovery No details available.
305 Optical interface card fault This alarm is displayed if optical interface card is
faulty or one of the optical channel of the card is
faulty.Optical interface cards include FBI,FBC,FLE
etc.
306 Optical interface card recovery No details available.
307 MCC communication link fault No details available.
308 MCC communication link recovery No details available.
311 Digital trunk PCM fault Possible reasons: 1. Transmission fault 2. Clock
synchronization is seriously lost 3. The DTM card is
faulty or mismatched.
312 Digital trunk PCM recovery No details available.
323 TUP card fault The TUP card is faulty.
324 TUP card recovery The TUP card has recovered.
Appendix A-5
325 ISUP card fault The ISUP card is faulty
326 ISUP card recovery The ISUP card has recovered
327 V5TK card fault No details available.
328 V5TK card recovery No details available.
341 NO7 card fault No details available.
342 NO7 card recovery No details available.
343 LPV5 card fault No details available.
344 LPV5 card recovery No details available.
345 LPN7 card fault No details available.
346 LPN7 card recovery No details available.
347 LPRA card fault No details available.
348 LPRA card recovery No details available.
351 MFC card fault No details available.
352 MFC card recovery No details available.
357 MEM card fault No details available.
358 MEM card recovery No details available.
371 RDT card fault No details available.
372 RDT card recovery No details available.
391 ASL card fault No details available.
392 ASL card recovery No details available.
393 DTMF card fault No details available.
394 DTMF card recovery No details available.
Appendix A-6
401 DSL card fault No details available.
402 DSL card recovery No details available.
405 PRA card fault No details available.
406 PRA card recovery No details available.
409 DCN card fault The DCN circuit software is down or the other
hardware is faulty.
410 DCN card recovery No details available.
421 TSS card fault No details available.
422 TSS card recovery No details available.
423 TST card fault No details available.
424 TST card recovery No details available.
427 ALM card fault No details available.
428 ALM card recovery No details available.
431 Main node fault No details available.
432 Main node recovery No details available
443 NOD card fault No details available.
444 NOD card recovery No details available.
445 RSP card fault When the RSP card is faulty, and this alarm is
displayed.
446 RSP card recovery No details available.
447 Mailbox of LPRSA error No details available.
448 Mailbox of LPRSA recovery No details available.
451 Database error Data dictionary is changed by process.
452 Supplementary service data error Initial data is wrongly set.
461 Too long of conversation time The conversation time of a call lasts more than 24
hours, maybe abnormal.
Appendix A-7
462 Ticket pool full The ordinary ticket pool or the Centrex ticket pool is
full, the number of tickets is too large or the tickets
cannot be taken out.
463 Ticket pool over boundary of limit No details available.
464 Ticket pool over boundary of limit No details available.

recovery
465 Charging data setting error Charging data is lost because charging configuration
data is error.
466 Charging data setting error recovery Fault is removed after correcting the charging
configuration data.
467 Ticket pool full recovery Both the number of tickets in the ordinary ticket pool
and the Centrex ticket pool are below the 70% alarm
limit, and tickets can be taken out successfully.
470 Ticket pool check fault It is detailed ticket and ticket pool check fault.
471 Ticket pool check recovery No details available.
473 Too short of conversation time The conversation time of a call is less than the
shortest charging time.
474 Data overflow when calculating fee When conversation time is too long or data of
charging mode, tariff rate are inaptly set, and this
alarm is dispalyed.
481 Emergency call No details available.
501 MPU card restart Restart level 4: Data and program are loaded; 3: Only
data are loaded; 2: Neither loaded and it will affect
all levels calls; 1: Neither loaded and it will affect
connecting calls and keep conversation calls.
505 MPU card overloading recovery No details available.
506 MPU card overload This alarm is displayed when the CPU occupation
ratio is larger than the preset limit.
509 MC2 link communication overload MC2 link overload happens when the application
layer sends too much message packets to the transfer
layer, resulting in the transfer layer having no more
free buffers, thus this alarm is displayed.
Appendix A-8
510 MC2 link communication overload No details available.

recovery
511 Semi-permanent connection fault Fault reasons:0. Module unreachable;2. Equipment

fault;4. V5 fault;6. other
512 Semi-permanent connection recovery Recovery reasons:0. Module reachable; 2. Equipment

recovery; 4. V5 recovery; 6. other
522 Waking up service No details available.
523 Malicious call tracing No details available.
525 MPU card switchover succeeded MPU cards switch over successfully.
526 MPU card restart recovery No details available.
535 Too long of conversation time No details available.
536 Supplementary service parsing When supplementary service parsing setting data is
setting data error wrong, and this alarm is displayed. The result value
in Location Information means: 17:GET
KEYWORD FAIL; 18:GET ITEM FAIL.
551 Buffer of traffic statistics overload Traffic statistics buffer occupation ratio is >=70%.
552 Buffer of traffic statistics overload No details available.

recovery
559 Power supply of DSL card fault DSL card power module faults. Possible reason is the
primary power or the protective tube of the DSL card
fault, maybe the DSL card fault
560 Power supply of DSL card recovery No details available.
561 DSL card clock unstable This is displayed when clock that the DSL card
needed is unstable, producing tingle or
unsatisfactory.
573 SNT active/standby switchover No details available.
574 CTN active/standby switchover No details available.
Appendix A-9
576 FBC active/standby switchover No details available.
578 CKS card fault No details available.
579 CKS card recovery When the card state switches from abnormal to
normal, and this alarm is displayed.
587 Power supply of DSL card fault Possible reasons: 1. The secondary power or the
protective tube on DSL fault; 2. The DSL card fault.
588 Power supply of DSL card recovery No details available.
589 Load data or program The first para is MPU card No, 0 or 1; the second
para, 1 means data loaded, 0 means data not loaded
(using data in flash); the third para, 1 means program
loaded, 0 means program not loaded (using program
in flash).
593 DIN card fault No details available.
594 DIN card recovery No details available.
595 DIN card channel fault No details available.
596 DIN card channel recovery No details available.
597 SPT card fault No details available.
598 SPT card recovery No details available.
651 CKS card fault When the CKS card communication breaks, this
alarm is displayed.
652 CKS card recovery No details available.
674 ALM card recovery No details available.
675 Fan fault When the fan is faulty, this alarm is displayed.
676 Fan recovery No details available.
681 Secondary power fault When there is no output from the secondary power
card, this alarm is displayed.
682 Secondary power recovery No details available.
685 CNET net frame capacity alarm When CNET config capacity mismatches actual
capacity,this alarm is displayed.
Appendix A-10
686 CNET net frame capacity recovery No details available.
687 Module communication fault When the switch module is inaccessible, this alarm is
displayed.
688 Module communication recovery No details available.
693 E16 card fault When the E16 card communication breaks,this alarm
is displayed.
694 E16 card recovery No details available.
697 Database error When the database is modified, and this alarm is
reported.
716 AM config data error Delete the card data illegally. The card config being
deleted is working under active/standby style
normally. The operation causes the difference
between exchange and BAM.
751 Exchange&BAM communication When BAM does not receive heartbeat signal from
interrupted exchange in 30 seconds, it is displayed.
752 Exchange&BAM communication The communication between Exchange and BAM

recovery becomes normal, and BAM receives exchange's
heartbeat signal.
757 Loading start Exchange modules start loading.
758 Loading finish Exchange modules finish loading.
759 Degree of loading progress It displays the degree of exchange module loading
progress.
761 Loading file not existed Cannot find the loading files in the specified path.
762 Database operation abnormal BAM database operation error.
763 Log management server executing Log management server cannot startup normally or
abnormal the required data is wrong.
764 Database error Databases are modified.
765 Records of table overflow The number of table records overflows.
Appendix A-11
769 Supplementary service backup failure SM module supplementary service data backup fails.
771 Task of traffic statistics running Specified traffic statistics task runs abnormally.
abnormal
772 Traffic statistics system running error Unrecoverable error is found during traffic statistics
task running.
773 Traffic statistics config data error System config data used by traffic statistics server
has errors and it cannot run continuously.
774 Service station process abnormal BAM service station exits abnormally.
775 Memory using up Applying for memory error.
779 Ticket serial number abnormal The ticket serial number is abnormal when sending
tickets to console or the ticket serial number console
answered and the ticket serial number BAM sent are
different. This leads to stop sending ticket at the
same time.
781 Access ticket file failure Storing ticket file error or storing Centrex ticket
wrong or opening/creating ticket file error.
782 Detailed ticket storing failure Detailed ticket storing fails.
783 Writing ticket file abnormal The ticket file is abnormally written.
785 Disk full The disk spare space is too small.
786 Ticket date error The ticket data is error.
787 Memory overload System memory occupied is over alarming limit.
788 Log too large Database log is over alarming limit.
789 Format conversion program access The specified module data file doesn't exsit or is just
data file fail used by other programs when format conversion
program tries to access it.
790 CRC error Data are not loaded or set and it leads to the data
between exchange and BAM are different.
Appendix A-12
794 Masking format conversion Disable executing format conversion command.
795 Starting format conversion Enable executing format conversion command.
796 Setting number of records too Setting data still continues.

large(>100)
798 Database backup error Harddisk goes wrong during database backup and the
backup files become unavailable.
799 Voice loading start Current voice file loading start.
800 Degress of Voice loading progress Percent of current Voice file loading.
801 Voice loading finish Current voice file loading finish.
802 Voice reading start Current voice file reading start.
803 Degress of voice reading progress Percent of current voice file reading.
804 Voice reading finish Current voice file reading finish.
805 Voice file open error No details available.
806 Parsing voice file failure No details available.
807 File loading abort It failed still loading this file twice.
808 SIG card error message Error coming from main processor.
809 Sound reading error Sound code does not exist.
810 Writing disk error No details available.
4789 220V power supply fault No details available.
4790 220V power supply recovery No details available.
4793 Primary power supply fault No details available.
4794 Primary power supply recovery No details available.
4795 Storage battery current abnormal No details available.
4796 Storage battery current normal No details available.
Appendix A-13
4815 Electric supply over/under voltage No details available.
4816 Electric supply over/under voltage No details available.

recovery
4825 Subscriber module power No details available.

disconnection fault
4826 Subscriber module power No details available.

disconnection recovery
4829 Smoke alarm Check the environment immediately.
4830 Smoke alarm recovery No details available.
4835 Water alarm No details available.
4836 Water alarm recovery No details available.
4837 DC undervoltage alarm No details available.
4838 DC undervoltage alarm recovery No details available.
4895 Communication disconnection No details available.
4896 Communication disconnection No details available.

recovery
4897 Power system switchover failure No details available.
4898 Power system switchover failure No details available.

recovery
4961 Card loading begin No details available.
4962 Card loading finish No details available.
4963 Write flash error No details available.
(1409 row(s) affected)
Appendix A-14
Routine Maintenance and Operation Guide Appendix B
C&C08 Digital SPC Switching System C&C08 Switch Restart Flow
Appendix B C&C08 Switch Restart Flow
Procedures Operation Instructions Reference Standards

Refer to panel description, the
Enter the maintenance window of C&C08 service maintenance
working state of module 0
1 system, enter [Hardware configuration state panel] under the
should be displayed as
[Config] menu to check the working state of module 0.
normal.
Enter BAM Server via [Network Neighborhood] at maintenance

2 The file size is normal.
terminal to view the file D:\DATA\cc08.bsm.
Enter the MML command window of C&C08 service

The result prompts that
3 maintenance system, format data via [FMT ALL] and save it into
formatting is completed.
a data file.

maintenance system, save the call bills in switch via [STP The result prompts that
4
BILAF], [RST BILPOL] and [STR BILIF] and make sure that no operation succeeds.
call bill will be fetched during restart.
Specify loading mode as required, set the toggle switches on

MPU standby board, and send the corresponding [MOD
5 The operation succeeds.
LOADCFG] command via the MML command window of C&C08
service maintenance system.
Enter the MML command window of C&C08 maintenance Specify the loading level as
6
system and send standby board loading command via [RST EX]. required.
MUI indicator is ON and RUN

indicator blinks quickly,
7 Load MPU standby board.
indicating that loading is
completed.
After MPU standby board is loaded, make sure that standby

board is running normally, then execute the next step; otherwise,
8
stop executing the restart flow, refer to Maintenance Manual for
treatment or contact technical personnel.
After MPU standby board is running normally, set the toggle

switch in place again, send the corresponding [MOD LOADCFG]
command via the MML command window of C&C08 service
9 The operation succeeds.
maintenance system, for setting parameters: select program
available, data unavailable, program writable and data
unwritable

10 maintenance system and switch over MPU board via [SWP
operation succeeds.
BRD].
Load the standby board after switchover (i. e., the active board
before switchover) in the same way, and after its normal running The result prompts that
11
is ensured, set the toggle switch and send the corresponding operation succeeds.
[MODLOADCFG] command

12 maintenance system and resume the call bill-collecting function
operation succeeds.
via [SET FBIL] and [STR BILAF].
Appendix B-1
Routine Maintenance and Operation Guide Appendix B
C&C08 Digital SPC Switching System C&C08 Switch Restart Flow
Procedures Operation Instructions Reference Standards

Enter the maintenance window of C&C08 service maintenance Refer to panel description, the
13 system, enter [Hardware configuration state panel] under the color displays that modules
[Config] menu to check the working state of the loaded module. work normally.
14 Test the correctness of call bills Call bills normal
Appendix B-2
Routine Maintenance and Operation Guide Appendix C
C&C08 Digital SPC Switching System MTP Link Start Flow
Appendix C MTP Link Start Flow
(1) Send configuration commands
After MPT module is restarted, MTP layer-3 sends configuration commands to

layer-2, on one hand it is to instruct layer-2 that this physical link is already
configured; on the other to indicate the flag (F) numbers, the error control selection
and the resent group numbers to be used when layer-2 message is sent.
(2) Send locating instruction
After the response of successful configuration which is reported by signaling board

is received, notify signaling board whether to use emergency locating or normal
locating to locate this link. The difference lies in that the verification period of
emergency locating is 0.5 second, while that of normal locating is 8.2 seconds.
(3) Start link locating
Notify signaling board to locate the specified signaling link initially, the
subsequent locating processes are controlled by the signaling board till locating
succeeds or fails, the locating process is as follows.
(4) Link locating process
Appendix C-1
Routine Maintenance and Operation Guide Appendix C
C&C08 Digital SPC Switching System MTP Link Start Flow
Idle
SIO SIO
Not located
T2
SIN/SIE SIN/SIE
Located T3
SIN/SIE SIN/SIE
Verified T4
Located/ready FISU FISU

T1
Service-into-operation
After locating process is completed, MTP layer-3 sends SLTM,

and link will not start service formally until SLTA is received.
(5) Link Test Process
After signaling board locating succeeds, layer-3 sends SLTM message to the
opposite terminal and starts the 6-second timer simultaneously. If time-out occurs
to timer, the SLTM message will be sent once again. If the SLTA message from
the opposite terminal is not received within 6 seconds, the service-into-operation
state can not be enabled. Only when the SLTA message of opposite terminal is
received, the service-into-operation state of link can be indicated.
Appendix C-2
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C&C08

Digital SPC Switching System

Routine Maintenance & Operation Guide

Huawei Technologies Co., Ltd.

Copyright© 2000 by Huawei Technologies Co., Ltd.

Huawei Technologies Co., Ltd.

Address: Huawei Customer Service Building, Kefa Road, Science-

Section 1 Routine Maintenance ..........................................................................................................1-1

Section 2 Some Descriptions about Routine Maintenance Guide.......................................................2-1

2.1 Purpose of Routine Maintenance ..........................................................................................2-1

2.2 Classification of Routine Maintenance .................................................................................2-1

2.2.1 Classified according to Implementation Methods......................................................2-1

2.2.2 Classified According to Period Length ......................................................................2-1

2.3.1 Attendance Logs of C&C08 Digital SPC Switching System.....................................2-2

2.3.10 Circuit Board Replacement Record Table................................................................2-4

2.3.11 Data Modification Record Table..............................................................................2-4

2.4 Maintenance Testing Period Table........................................................................................2-5

Section 3 Routine Maintenance ..........................................................................................................3-1

3.1 Attendance Logs of C&C08 Digital SPC Switching System................................................3-1

3.2.2 Maintenance Operation Guide to Routine Environment Monitoring.........................3-3

3.2.3 Maintenance Operation Guide of the Functional Subsystems....................................3-4

3.2.4 Routine Maintenance Operation Guide to Billing......................................................3-6

3.2.6 Operation Guide on Routine Maintenance of Clock System .....................................3-8

Section 4 Monthly Maintenance .........................................................................................................4-1

4.3 Matters for Attention ..................................................................................................4-2

Section 5 Quarterly Maintenance........................................................................................................5-1

5.2.1 Terminal System Quarterly Maintenance Operation Guide.......................................5-2

5.2.2 Quarterly Maintenance Operation Guide to Switchover Part.....................................5-4

Section 6 Yearly Maintenance ............................................................................................................6-1

6.1.1 Purpose of Maintenance.............................................................................................6-1

6.1.2 Operation Guide .........................................................................................................6-1

6.1.3 Matters for Attention..................................................................................................6-1

Section 7 Emergency Maintenance.....................................................................................................7-1

Annex 1 Circuit Board Replacement Record Table................................................................ Annex 1-1

Annex 2 Office Data Modification Record Table................................................................... Annex 2-1

Appendix A Common Alarm Commands......................................................................... Appendix A-1

Appendix B C&C08 Switch Restart Flow ........................................................................ Appendix B-1

Appendix C MTP Link Start Flow.................................................................................... Appendix C-1

Section 1 Routine Maintenance

(2) Forbid game-playing on the computers of the equipment, or loading other

(5) Never go panic in case problems arise.

(10) Arbitrary resetting of equipment, or loading/modifying office data is not

(13) Authorities should be defined hierarchically and computer terminal passwords

Section 2 Some Descriptions about Routine

2.1 Purpose of Routine Maintenance

2.2 Classification of Routine Maintenance

2.2.1 Classified according to Implementation Methods

Abnormal maintenance refers to checking under some artificially simulated

2.2.2 Classified According to Period Length

Emergency maintenance refers to maintenance tasks brought about by switching

equipment damage. Besides, problems detected and recorded in daily routine

2. Daily routine maintenance

3. Periodic routine maintenance

Periodic routine maintenance refers to maintenance performed regularly. Through

Periodic routine maintenance is subdivided into quarterly maintenance and yearly

2.3 Description of the Use of the Routine Maintenance Tables

2.3.1 Attendance Logs of C&C08 Digital SPC Switching System

the "Routine Maintenance Operation Guide of C&C08 Digital SPC Switching

2.3.2 Monthly Maintenance Record Table of C&C08 Digital SPC Switching

"Monthly Maintenance Record Table of C&C08 Digital SPC Switching System"

2.3.3 Quarterly Maintenance Record Table of C&C08 Digital SPC Switching

"Quarterly Maintenance Record Table of C&C08 Digital SPC Switching System"

2.3.4 Routine Emergency Fault Processing Record of C&C08 Digital SPC