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FireArt, Inc. is the company established by a family that is experienced in making wine goblets, beer
steins, ashtrays and other glass novelties within 80 years.
This company also has a good reputation as a high-quality, high-price producer, catering to hundreds of
Midwestern clients. Fraternities and Sororities seemed to be its steady customers, which made
respectable increases of earnings for three years.
However, in the last 18 months, sales and production flattened. Thus, FireArt started to begin focusing
only on niche market.
ABOUT CASE STUDY
MAIN CHARACTERS:
Jack Derry – CEO of FireArt
Eric Holt – New Director of Strategy
Randy Louderback – Director of Sales and Marketing
Ray LaPierre – Director of Manufacturing
Maureen Turner – Director of Design Division
Carl Simmons – Director of Distribution
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