You are on page 1of 1

Error: �Licence file invalid or corrupt�

Occurrence:

The above error occurs on Discover startup.

This error can occur during the licence transfer procedure (transferring the
Discover licence from one computer to another) on the destination computer when a
previous Discover
installation�s licence file has been corrupted.

This also prevents accessing the Activate tab of the Discover > Licensing option,
and therefore prevents licence transfer.

Solution:

You will need to manually remove the existing corrupted licence file.

Navigate to -

C:\Documents and Settings\All Users\Application Data\Encom (XP)


C:\ProgramData\Encom (Vista/W7 - note this is a hidden folder and you will need to
manually type the location in the address bar)

And move the ETDISK.SEC file present in the directory to another (temp) directory,
as a backup.

Restart Encom Discover and you should now be able to access the Discover Licence
section to enter or request a new activation code and read the machines Hardware ID
to complete the transfer procedure.

You might also like