Professional Documents
Culture Documents
INTRODUCTION
The WHO global strategy on Human Resources for health identifies that the nursing profession
is the largest occupational group globally. As nurses are the largest part of the professional health
workers, they contribute enormous services, care and treatment worldwide. So, the number of
nurses must be increased to achieve universal health coverage. But even they contribute more to
patients, they are often undervalued and given less concerned (World Health Organization
[WHO], 2017).
Nursing as a caring profession, encircles independent and collaborative care to individuals for all
ages, families and group and communities, sick or well and in all setting which includes the
health promotion, prevention of illness, disabled and dying people (Mukumbang & Oluyinka,
2014).Nursing care is the major determinant of patient satisfaction. The nature of the relationship
between nurse and patient has some degree of significant impact on the overall quality of
healthcare (Dzomeku, Ba-Etilayoo, Pereku & Mantey, 2013) .Quality of care is one of the
play an important role in the acquisition of professional abilities and train nursing students to
enter the nursing profession and become a registered nurse (Jonsen, Melender & Hilli, 2013).
The need for hospital-based exposure for nursing students in nursing education has driven
nursing training institutions to allocate hospitals for clinical practice purposes (Parry, 2011).
Student nurses undergo clinical training on live patients as real patients will always be the best
resource in nursing education. Contact with patients naturally gives rise to the student-patient
relationship and provides the foundation for the care experience (Kulkarni, 2009). As a result, the
student nurse-patient relationship is considered to form the basis of the experiences of patients
Patient perceptions toward nursing students are primarily based on personal experience or their
surrounding experience. Patient expressed positive aspects of having nursing students when they
feel comfortable with student nurses and acknowledge their work; when students were
supportive and willing to be of service to patients and when students are skillful and in their
nursing roles. While patient had negative experiences of their encounters with the student nurses
in their therapeutic relationship when students lack competency in some nursing procedures;
displayed poor professional behavior and interpersonal skills. Negative feelings leading to lack
According to the study done on Nigerian University, Nigeria in 2012 showed that patient
attitude is affected by age and religion as most of Christianity ( 78% ) accepted the medical
students whereas Muslim ( 40%) are against it. Old aged patients i.e. 91.7% accepted student
involvement in care while young patients of age between 18-27 years (60.5%) did not accept
student participation in a care (Onotai, Asuquo, Amadi, Oparelli & Ali, 2012). Similarly, 52% of
the patients felt comfortable with the presence of students, 81.5% of the patients agreed to be
examined by students in the presence of the supervisor, while 40.2% gave agreement even in the
Maternal attitude towards student nurse showed that more than half of the mothers (63%) during
labour and pueperium had negative attitude towards student nurse due to their religious belief,
privacy issues and lack of emotional support from their family and others. According to mothers,
student nurses had deficient knowledge regarding the care and were not satisfied with their care.
Student nurses involved in the care of patient have to face many challenges in their clinical area
as they have to provide care to the patients who had different perceptions and attitude (Nahid
Jamshidi et al. 2016). Student have to enhance their skills in the clinical area complementing it
with theoretical background and need to update in their knowledge in the era of information
technology (Karaca & Durnaz, 2019). Different studies done in different countries showed both
positive and negative attitude of the patient towards student nurse. But few studies were done in
the context of Nepal. Hence, this study is designed to assess the attitude of the patient towards
Clinical experience play a pivotal role in proper clinical-based nursing education, which affects
the quality of learning in nursing students (Tomietto et al., 2015). Clinical learning experiences
require the interaction of nursing students and their presence in clinical settings. Patients’ right to
accept or refuse the involvement of students is a challenging issue (Abdulghani, Al-Rukban &
Ahmad, 2008). Patients’ willingness to cooperate and contribute to the education and training of
students provide better teaching opportunities for students at most levels of patient care but leads
to difficulty in training students if patients decline their involvement. Conflict can arise between
the educational requirements of students and the needs of the patients (British Medical
Association, 2008).
The study done in Tunisia showed that among 88.8% patients who agreed to participate in the
study found the highest acceptance rates in the situation where there is no direct contact between
patient and the students (e.g., when reading their medical files, attending ward round). As the
degree of student’s involvement increased, the refusal rate increased. Gender, age, educational
level, marital status and the extent of students' involvement in patient's care were identified as
Many times, the student nurses were forced to take care of patients even without expert skills
(Wagner & Bear , 2009). The patient has negative attitude towards student as student lack skills
in a simple procedure. Due to patient attitude some student drops out of their study, go through
A Cross- sectional study was conducted on Patient Attitude towards the participation of medical
student in clinical examination and care was conducted among Saudi and Non-Saudi patient at
two university hospital in Jeddan. Patient attitude is influenced by the student’s manner, skill and
attire. The manner shows by the student through their behavior and communication skill change
the attitude of patients among students. Female and young patient (<45years), obstetrics patient
have negative attitude whereas elderly and male patient has positive attitude towards the student.
By knowing patient attitude student can change their communication skill, manner, competency
In a study done in BPKIHS Nepal, showed that 96.6 percent of the respondents agreed that
presence of nursing students in ward make the client positively motivated. More than 50 %
patient reported student nurses are helpful, clean & tidy, empathetic, soft spoken and unbiased
but students were reported to have low performance level (Mehtha & Singh, 2013).
In a study done in hospital of Kathmandu to assess patient attitude towards student nurse showed
that most (73.9%) of the respondents have negative attitude. Likewise, 24.3 percent of the
respondents had positive attitude and 1.7 percent had neutral attitude towards student nurses
(Shakya & Aryal, 2018). Positive attitude leads to motivation and developed their skills and
negative attitude makes the student feel sad and less focus on their work (Oster et al., 2015).
There are many nursing colleges in the country so, the number of nursing students are also
increasing in many hospital. The complex relationship between nurse student and patient is of
more importance and responsibility than even before (Mehta & Singh, 2013). The patient
perception helps to modify the care provided to them (Gupta, Shrestha & Thulung ,2014)
.Assessing the patient’s attitude is a great way to give feedback to students about their
communication skills. In the context of Nepal, this type of research is done relatively less so the
researcher is interested to study the patient’s attitude towards student nurse in hospital.
1.3 Objectives
To assess the attitude of patients towards student nurse of selected hospital of Lalitpur.
variables.
The finding of this study will help to know about the attitude of the patients toward student
nurse. The finding of the result will give the feedback where the positive results of this study
provide motivation and a better learning opportunity for student nurse and a quality care to
patient whereas negative results provides the room for improvement in communication and
professional skills of students as well as opportunity to improve clinical learning environment for
nurse educators. Additionally, the finding will also be useful as a reference to other future
A conceptual framework is a structural diagrams that describes the context and variations of the
study. In this framework researcher aimed to show the relationship between dependent and
independent variables. It shows that how the patient attitude is influenced by age, sex, ethnicity,
religion, and educational level, length of stay at hospital, occupation and type of illness. This
conceptual framework is based on the literature which shows the relationship between dependent
1.6Research question
Independent variables
Age
Sex
Ethnicity
Educational level
Occupation
Religion
Previous exposure
Dependent variables
Surgical ward of B&B hospital. Attitude will be measured by self- developed questionnaire in a
5 point Likert scale. The score will be ranged from 22-110. The score will be categorized as
follows:
Patients
Patients refers to a client who has been admitted in Medical-Surgical ward of B&B hospital for
at least 3days.
CHAPTER III
RESEARCH METHODOLOGY
The research methodology was the most important part of the research process which gives an
overall picture of structure and strategy directed towards the intended investigation. The research
methodology includes the study design population and setting, sample and sampling techniques,
inclusion criteria, instrumentation, validity and reliability, data collection techniques, plan for
A descriptive cross- sectional research design on a quantitative approach was used to assess the
The study was conducted at B&B Hospital which is located in Gwarko, Lalitpur. It was a tertiary
hospital established on 6th November, 1997 A.D. There were total 250 bed with 24 hours of an
emergency and trauma care, outpatient and inpatient services, surgical services, pharmacy, socio-
The population for this study will include all the patient admitted in B&B Hospital at least for 3
days.
3.3 Sampling
As per the purpose of the study, patients of B&B hospital was selected as the sample. Non-
probability convenience sampling technique was used to select the sample for this study.
All patients who were admitted in Medical- Surgical ward and stayed for 3 days in B&B
All patient who was able to participate and give consent in a research study.
Structured interview questionnaire (Schedule) were developed on the basis of extensive review
of literature and consultation with experts to assess the patient’s attitude towards nursing student.
The first part of the instrument was related to Socio- demographic information which includes
age, sex, religion, ethnicity, educational level, and presence of health personnel in family,
The second part of the instrument included questionnaire related to patient attitude towards
student nurse which include 22 items. Questionnaire related to attitude was developed by
Professor Ram Sharan Mehata sir and before using this tool researcher had took permission.
After taking permission tool was modified accordingly. The instrument consisted of four
presence of student nurse and respondent’s attitude towards care provided by student nurse.
The instrument was first developed in English language and then translated in Nepali language.
The instrument was again translated back to English and reviewed to ensured that both the
question would have same meaning while using during the time of research.
Scoring Criteria
The Likert scale was used to measure the attitude of the patient. It was consisted of 15 statement
which consists of 14 positive statement and 8 negative statement. Responses was collected under
categories Strongly agree (5), Agree (4), Uncertain (3), Disagree (2) and Strongly disagree (1)
for a positive statement while reverse scoring was done for negative statements. The total score
Content validity of the instrument was established by extensive literature review, consulting the
research advisor and colleagues. The instrument was first developed in the English version and
translated it into a Nepali version. Back translation was done to saw the accuracy of the
instrument. Pretesting of the instrument was done in similar setting in 10% of the total sample
size of the study among the patient of B&B hospital oncology ward. The respondents in
pretesting was excluded from the study. Reliability of the instrument was tested using
The study was conducted only after approval from the research committee of the Janamaitri
Foundation Institute of Health Science (JFIHS). Formal permission was obtained from the
concerned authority of B&B Hospital after briefing about the objectives, process and importance
of the study.
The study was conducted within the period of one weeks. After meeting the inclusion criteria,
respondents was explained about the purpose of the study. Interview was started after getting
verbal and written consent from them. Respondents was informed that they can leave the study
anytime they wanted and was assured for confidentiality. The data was collected using through
and using scree if necessary. On an average of 9-10 respondents was interviewed per day and the
Respondent’s anonymity and confidentiality was be maintained using code number in the
Descriptive and inferential statistics will be used for data analysis. All interview forms was
checked for accuracy, completeness and properly encoded. The encoded data was entered into
Statistical package SPSS version 20. Descriptive statistics was used to find out the attitude of
patients and was presented using frequency, percentage, standard deviation and mean. The
Respondents’ Age, Sex, Ethnic Group, Religion, Educational level and occupation
n=55
Sex
Male 33 60.0
Female 22 40.0
Ethinc Group
Brahmin/Chettri 37 67.3
Janajati 11 20.0
Madeshi 5 9.1
Others a 2 3.6
Religion
Hindu 51 92.7
Buddhist 2 3.6
Kirat 2 3.6
Educational Level
Illiterate 3 5.5
Literate( only read and write) 27 49.1
Basic level (class 1-8) 6 10.9
Secondary level (class 9-12) 12 21.8
University level(Above 12) 7 12.7
Occupation
Agriculture 19 34.5
Service 12 21.8
Business 8 14.5
Others b 16 29.1
Table 1 shows majority of the respondents (67.3%) belonged to age group 20-45 years.
The mean age of the respondents was 40.35years with standard deviation of 13.65years. Majority
of the respondents (60%) were male and 40% were female. Regarding ethnic group, majority of
the respondents (67.3%) were Brahmin/Chettri while only 3.65% of the respondents were Dalit.
Most of the respondents (92.7%) followed Hinduism while 3.6% of the respondents was
Buddhist. About 49.1% of the respondents were literate while only 5.5% were illiterate.
Regarding occupation 34.5% of the respondents were engaged in agriculture and 14.5% of the
respondents were involved in business.
TABLE 2
Strongly Strongly
Items Agree Uncertain Disagree
agree disagree
Patient’s attitude
towards grooming
of student nurse
Dress of nursing
student should be 25(45.5) 28(50.9) 2(3.6) -
neat, clean and tidy
Table 3 shows that about 45.5% of the same percentage of respondents agreed and strongly
agreed that student’s nurses are identified through their attire. Half of the respondents 50.9%
were agreed that dress of nursing should be neat, clean and tidy.
TABLE 4:
Strongly Strongly
Items Agree Uncertain Disagree
agree disagree
Patient’s
attitude
towards the
presence of
student nurse
You are glad that
there are student
26(47.3) 23(41.8) 5(9.1) - 1(1.8)
nurse in the
hospital
Because of the
student nurses
being around,
you feel more in
16(29.1) 29(52.7) 10(18.2) - -
touch and know
what is going on
about your
disease.
You would have
preferred there to
be no student 8(14.5) 14(25.5) 15(27.3) 9(16.4) 9(16.4)
nurses in the
hospital.
Table 4 shows that about 47.3% of the respondents were strongly agreed that there are student
nurse in the hospital whereas 1.8% were strongly disagreed. More than half of the respondents
52.7% were agreed that because of the student nurses being around, you feel more in touch and
know what is going on about your disease. Surprisingly, 27.3% of the respondents were
uncertain on the statement that you would have preferred there to be no student nurse in the
hospital.
TABLE 5
Table 5 shows that about 49.1% of the respondents were agreed that student nurse have good
behavior and temperament. Surprisingly, 49.1% of the respondents were uncertain with
negatively
Phrased item that student nurse are busy and always in hurry, 9.1% of the respondents were
strongly disagree in this statement. About 38.2% of the respondents were agreed that you can ask
student nurses the most trivial questions while 9.1% of the respondents were disagreed.
Surprisingly, 45.5% of the respondents were uncertain that student nurse behave badly to the
patients however, more than half of the respondents 56.4% were agreed that you also get to learn
something while the senior nurses are teaching students nurses in your presence. About 49.1% of
the respondents were agreed that they can ask every detail and personal questions regarding
disease but when same statement asked in negatively phrased item, 38.2% of the respondents
were uncertain. Surprisingly, 49.1% of the respondents were agreed with negatively phrased item
that there is no point of asking question to student nurse since they do not know anything
whereas 18.2% were strongly disagreed. About 36.4% of the respondents were uncertain that
when student nurses are being taught they felt bored and left out. Similarly, 38.2% of the
respondents were agreed that student nurses also know about disease.
TABLE 6
Strongly Strongly
Items Agree Uncertain Disagree
agree disagree
Patient‘s attitude
toward care
provided by the
student nurse.
Student nurses do not
know anything about 8(14.5) 10(18.2) 16(29.1) 14(25.5) 7(12.7)
your disease.
You did not really
benefit from student
2(3.6) 13(23.6) 23(41.8) 3(5.5) 14(25.5)
nurses in your
treatment process. *
You do not like
student nurse
examining you 2(3.6) 19(34.5) 15(27.3) 8(14.5) 11(20.0)
repeatedly taking a
long time. *
Student nurse have
7(12.7) 22(40.0) 21(38.2) 3(5.5) 2(3.6)
more time to give.
You like student
nurses examine you
12(21.8) 22(40.0) 19(34.5) 2(3.6) -
because they do it in
detail.
Although student
nurse being around, 4(7.3) 7(12.7) 25(45.5) 8(14.5) 11(20.0)
you did not get much
to know about your
treatmentnurses
Student process. *
helped
very much in your 21(38.2) 20(36.4) 12(21.8) 2(3.6) -
treatment process
Note: *Negative statement
Table 6 shows that about 29.1% of the respondents were uncertain that student nurses do not
know anything about disease, likewise 41.8% of the respondents were uncertain with negatively
phrased item that they did not really benefit from student nurses in their treatment process where
as 3.6% were strongly agree in this statement. Surprisingly 34.5% were agreed on negatively
phrased item that they do not like student nurse examining repeatedly taking a long time.
However, 40% of the respondents were agreed that student nurse have more time to give.
Similarly, 40% of the respondents agreed that they like to examine by student nurse because they
do it in detail. Likewise 45.5% of the respondents were uncertain that although student nurse
being around, they did not get much to know about your treatment process. About 38.2% of the
respondents were strongly agreed that student nurses helped very much in treatment process.
TABLE 7
Table 7 shows that majority of the respondents 98.2% had positive attitude towards student
nurse whereas only 1(1.8%) of the respondents had negative attitude. The mean attitude score ±
S.D. of the respondents as 64.96±8.22 out of 110.
CHAPTER V
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