Instructions on How to Capture Fiddler Logs

• Installing Fiddlers for Windows

• Add the overall-elapsed time column to know the response time.

• Fiddlers Instructions for Performance Issues

Installing Fiddlers for Windows

Instructions to Get Fiddler output when using FireFox/IE Browser

1. Install Fiddler from the following URL http://www.telerik.com/download/fiddler

Click on “Download Fiddler4” (for Windows 8+), others - Click on “Download Fiddler2” and execute the
setup.exe file. According to the instructions on the screen, install Fiddler.

2. Open FireFox Browser

Choose “Monitor with Fiddler” from Tools menu. This is a fiddler firefox extension which is according to
doc installed as part of fiddler installer. But few of us didn't see such extention in firefox after installing
fiddler. In such case, this step can be skipped.

Make sure that you select “Use Fiddler automatically”.

Click on “Launch Fiddler now”.

3. Fiddler will be invoked

4. Choose “Fiddler Options” from Tools menu

5. Choose HTTPS tab and make sure that you select “Capture HTTPS CONNECTs and “Decrypt HTTPS
traffic”. The dropdown list should be “… from all processes”. Click on OK.
Add the overall-elapsed time column to know the response time.

a) Right click on the custom tab and select customize columns.

b) Select Collection = Session Timers and Select the Timer name as 'Overall_Elapsed'. This column shows
time taken by each request
c) Example: The selected request in the screenshot took 2.8 sec.

5. Click on the Capturing button at bottom left corner to disable recording first, Click on “X” and choose
“Remove all” to remove unnecessary logs before start recording
6. When ready to start performance testing, click on the bottom left corner again to enable Capturing

7. During the performance testing, use the Comment button to mark specific clicks where applicable.
8. After finishing testing the flow, click on the Capturing button at bottom right to disable recording,
save the Fiddler logs to a file with a meaningful name identifying the flow.
9. Close Fiddler or repeat Step 5 – 8 as needed for other flows.

Where to look for ECIDs?

Fiddlers Instructions for Performance Issues

1) Make sure that the flows are measured OUTSIDE-OF-SANDBOX. We don't support performance issues
in sandbox, timings have to be taken outside of sandboxes.

2) Make sure at least 3 iterations/warm runs are done as a pre-requisite before collecting the fiddler
logs.

3) Make sure that each slow request is commented while collecting fiddler logs for all the slow flows.
Fiddler logs SHOULD HAVE COMMENTS FOR THE SLOW CLICKS.

4) Steps to add comments:

a) Select a request in fiddler

b) Right click on the request > select comment.

c) Provide comment and click OK.

5) Auto-Jfrs are not always enabled, please check with ops and make sure auto JFR is enabled prior
collecting the Fiddler logs. Make sure JFRs are collected WITHOUT the jdbc profiling enabled.