Muhammad Owais Ashrafi 44174

Question no: 1
Customer Focus:
The goal of the quality management process is to meet customer needs and exceed product or
service expectations. Customer-focused means focusing your efforts on ensuring customer
satisfaction and knowing that customer satisfaction leads to profits. Customers' current and
future demands and expectations should be researched, established, and understood.
Leadership:
Leaders at all levels of the hierarchy contribute to establishing a sense of purpose and direction.
The leadership is responsible for creating a suitable climate in order to meet the organization's
quality objectives. Leaders bring the organization's mission and direction together. They should
develop and maintain an internal climate that allows individuals to fully participate in the
achievement of the organization's goals. Customers, owners, employees, suppliers, financiers,
local communities, and society as a whole should all be taken into consideration by the
leadership. The organization's leadership should set a clear vision for the future.
People Engagement:
This principle argues that everyone in the firm must be capable, empowered, and enthusiastic
about delivering value. This improves the ability to create value as well. People at all levels are
the lifeblood of an organization, and their full participation allows them to put their skills to
work for the organization's benefit. An engaged employee's working relationships with peers,
superiors, and subordinates are significantly improved. Employee communication is effective.
Process Approach:
To achieve consistent and predictable results, all activities should be managed as interconnected
processes. These interconnected activities work together as a system. When activities and related
resources are managed as a process, the desired result is achieved more efficiently. It supports us
in gaining a better understanding of the roles and responsibilities required to achieve common
goals, reducing cross-functional barriers, and defining how specific activities within a system
should function.
Improvements:
A continuous focus on improvement is a fundamental principle for an organization's success.
Training in improvement methods and tools should be provided by the firm. The firm should
make improving products, processes, and the system a personal goal for everyone who works
there. To guide and lead, the firm should establish goals.
Evidence based decision making:
The decisions are based on the information gleaned from data analysis and evaluation. This will
assist in achieving the desired outcomes. Any decision-making should always be based on
evidence. Evidence can be gathered through observations, measurements, tests, or any other
approach that is appropriate.

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Relationship management:
Relationships with interested parties, such as suppliers, should be effectively managed by
organizations. This will aid in maintaining the current levels of achievement. suppliers are not
considered as enemies when it comes to relationship management with interested parties, which
means sharing knowledge, vision, values, and understanding. There is a lot of information and
future plans being shared. The company organizes mutual development and improvement efforts.
The group inspires suppliers to develop and reward their accomplishments.

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Question No: 2
The right sourcing strategy may help firms not only cut costs and improve efficiency, but also
gain a competitive advantage and help them grow their bottom line. Successful sourcing
necessitates a deep grasp of a firm's business strategy, the resources required to fulfil that plan, as
well as the market forces and distinct risks that come with applying specific methodologies
within the firm.
Consider the following sourcing strategies:

Outsourcing: is a term that refers to the process of Using outside vendors to deliver goods and
services that were previously only available internally.
Insourcing: is a term used to describe the process of Delegating a task to a firm employee.
Near sourcing: is a term used to describe the process of To save time and money, a company
locates some operations near where its end products are sold.

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Question No: 3
A lack of skills and development that are compatible. Another important impediment to
integrating the business and HR strategic objectives is organizations hiring individuals with
mismatched levels of skills and talent. In this case, poor selection is a problem. Recruitment and
training methods contribute to inadequate human resource development and a reduction in the
value of their contributions to the company's objectives. Identifying, attracting, managing, and
retaining capabilities that are compatible with the developed company plan for organizations that
can contribute to a better strategic fit between internal and external elements, this is a critical
problem.

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Question no: 4
People have been working on projects since the beginnings of organized human activity. Our
forefathers' hunting expeditions, for example, were projects; they were short-term activities with
the goal of gathering meat for the society. For a long time, we've also had enormous, complex
projects. In their day, the Great Wall of China and the Pyramids of Giza were roughly the same
scale as the Apollo moon mission. We use the word "project" frequently in our daily
conversations. A husband might tell his wife, "My primary project for this weekend is to
straighten out the garage." Hunting, pyramid construction, and faucet maintenance all have a few
things in common. The project manager takes on a number of initiative tasks when coordinating
project operations. Among these are the tasks of planning, classifying, monitoring, and directing
project activities. When hiring a project manager for model development, there are various
variables to consider. Interpersonal, professional, and political abilities are all examples of these
abilities. When it comes to managing project activities, the project manager takes on a number of
key roles. Planning, analyzing, monitoring, and leading project exercises are among them. When
it comes to designing models, there are a number of factors to consider when selecting a project
manager. These abilities include interpersonal, professional, and political talents. One of the
most important criteria for project managers is to ensure that both the approval of work and the
support of revisions are under control. When it comes to arrangement change control, the project
manager is the focal point of interchanges. Depending on the expert order or sector, change
communications are known by a variety of names.