Professional Documents
Culture Documents
• Clearer understanding of the community that the hospital is part of, including
social determinants of health, specific health issues and root causes of those
health issues, and the availability of resources to address them.
• Strengthened bonds between community and hospital, leading to increased
community collaborations around priority issues.
• Greater community buy-in and a sense of shared ownership of and commitment
to community health.
• Relationships with organizations or individuals who are community assets; these
assets can be leveraged during implementation, which will further community
involvement throughout the CHNA process.
• Fostering healthier communities where individuals have access to preventive care
and seek care at the appropriate level, potentially leading to lower costs for the
hospital.
Community Health Needs Assessment (CHNA)
Community and Patient Benefits from CHNA Involvement
• A different perspective of their community.
• Improved communication between community and hospital, contributing to
increased collaboration, mutual respect and understanding.
• Sense of shared ownership and commitment to the CHNA process, providing
impetus and motivation to be invested in the health of the community and
stay involved in the process and any subsequent community coalitions or
collaborative improvement efforts.
• Ability to apply knowledge and experiences to improve the health of the
community.
• Feelings of respect, involvement and investment in the success of the CHNA
process and ready to collaborate in the future
Community Health Needs Assessment (CHNA)
STEP 1: Identify and engage stakeholders
• What role might various stakeholders want to play?
• Do the stakeholders identified reflect the diversity of the population served?
• Is this a new or existing partner? How will the hospital’s approach differ for new and existing
partners?
• Are there any prior interactions with that stakeholder? What was the nature of the relationship?
• What do the identified stakeholders know about the CHNA, and why would the CHNA be
valuable for them?
• How can the hospital and other stakeholders build trust between them? Among the
stakeholders? How does the hospital foster unity to create a cohesive team?
• What power imbalances might affect how the stakeholder relates to the hospital?
• What can be done to alleviate those issues?
• What stakeholders can be involved in the next CHNA that were not engaged in the past?
• Is there a shared understanding of vocabulary among the stakeholders? How can all
stakeholders foster a shared lexicon?
Community Health Needs Assessment (CHNA)
STEP 2: Define the community
• Describe the community. What population does the
hospital serve?
• Who are the most vulnerable members of the
community? Are there community members who
are being overlooked?
• Who would be most affected by community health
improvement plans? Are these people the ones who
are most in need?
• Are there any geographic areas in the region that
are not covered by a hospital’s defined community?
How are the health needs of those geographic
areas being accounted for and who is doing it?
Community Health Needs Assessment (CHNA)
STEP 3: Collect and Analyze Data