Professional Documents
Culture Documents
Nisha Gupta, BA; Robert Dorfman, MD; Sean Saadat, MD; and
Jason Roostaeian, MD
Editorial Decision date: November 8, 2019; online publish-ahead-of-print November 19, 2019.
Social media continues to be a platform via which med- content than academicians.5 The utilization of social media
ical professionals and residents can promote their work in promoting one’s practice has its benefits and its pitfalls.
and educate their followers.1 Many residency programs The dominance of social media is increasingly interfering
are even beginning to integrate social media into their ac- with the doctor-patient relationship. Although the use of
ademic curriculums.2 This popularity continues to grow, social media is on the rise, many are questioning whether
especially in the field of plastic surgery. A prospective anal-
ysis of 3 major social media platforms revealed that 63% of
From the Division of Plastic and Reconstructive Surgery, UCLA David
the posts on Instagram originated from plastic surgeons, Geffen School of Medicine, Los Angeles, CA
with 83% of posts being self-promotional.3 Plastic surgeons
are more likely than academic surgeons to have a positive Corresponding Author:
Dr Jason Roostaeian, Division of Plastic and Reconstructive Surgery,
attitude towards, and higher acceptance of, social media
UCLA David Geffen School of Medicine, 200 UCLA Medical Plaza,
use.4 Additionally, plastic surgeons are among the top in- Suite 465, Los Angeles, CA 90095, USA.
fluencers on social media and create more promotional E-mail: jasonroostaeian@mednet.ucla.edu
692 Aesthetic Surgery Journal 40(6)
its use in this context is ethical.6 We conducted an anal- of articles identified (n = 8), followed by opinion and dis-
ysis of the ethics of social media use in plastic surgery, the cussion pieces (n = 5). Editorials (n = 3), literary reviews
use of such platforms to achieve top ranking, and receiving (n = 2), analysis (n = 2), and a book (n = 1) were also iden-
payment in return for sponsorship. Current guidelines do tified. The most common journals for publication on social
exist that advise plastic surgeons on general social media media use in plastic surgery were as followed: Plastic and
use; however, no articles address the social media influ- Reconstructive Surgery (n = 12), Aesthetic Surgery Journal
encer and the ethics behind receiving/giving payment for (n = 8), PRS Global Open (n = 2), Annals of Plastic Surgery
sponsorship and promotion.7 For the purpose of this paper, (n = 1), BMJ (n = 1), AMA Journal of Ethics (n = 1), and Facial
we will define sponsorship as receiving any form of pay- Plastic Surgery (n = 1). Of the articles, only 1 specifically dis-
ment and/or recognition in return for the advertisement cussed guidelines for plastic surgeon trainees.7 This author
and promotion of a medical product or service. We aim to gave potential opportunities and corresponding pitfalls
provide a comprehensive review of what is known about for the following categories related to social media: inter-
the “plastic surgery influencer” and the potential pitfalls of actions, content, clinical media, and supervision. No other
Bennett, 2018 The ethical and professional use Plastic and Literature review/ This article recognizes that although some guide-
of social media in surgery: a Reconstructive analysis lines exist regarding social media use within surgery,
systematic review of the Surgery practical recommendations for professionalism are
literature not fully present; specifically, that the appropriate use
of social media must extend beyond the simplistic
ethical guidelines (ie, consent from patient) and sur-
geons must adhere to a standard of professionalism
far surpassing what is currently in place. The initial
search included 954 articles and 28 were included
for review.
Bennett, 2018 When is posting about Plastic and Article This article began with a real-life example in which a
patients on social media Reconstructive doctor crossed the line with social media, although
Bennett, 2017 The teaching of ethics and pro- Annals of Plastic Cross-sectional This paper begins by discussing the lack of ethics and
fessionalism in plastic surgery Surgery survey professionalism mentioned in plastic surgery litera-
residency: a cross-sectional ture to date. Based on a 21-question survey, these 2
survey topics were analyzed among plastic surgery programs
to better understand how they are implemented.
Chandawarkar, Insta-grated plastic surgery Aesthetic Editorial This study analyzed the use of social media among
2018 residencies: the rise of social Surgery Journal plastic surgery residents. The study analyzed the
media use by trainees and re- trends and content of plastic surgery residency–as-
sponsible guidelines for use sociated Instagram accounts. It explains how ethical
guidelines are becoming delineated and proposes
new social media guidelines for trainees in order to
promote social media use while avoiding possible
legal, professional, and ethical violations.
Chopan, 2019 Plastic surgery and social media: Plastic and Article This study took a sample of 1 million tweets (Twitter)
examining perceptions Reconstructive and used software to generate positivity scores for
Surgery certain keywords. It was concluded that tweets with
the word “plastic” in it tended to have more negative
ratings in contrast to “aesthetic” or “cosmetic.”
Crockett, 2007 The influence of plastic surgery Plastic and Survey This study examined first-time patients undergoing
“reality TV” on cosmetic surgery Reconstructive cosmetic surgery. It analyzed how these patients
patient expectations and Surgery made use of reality TV in their decision-making and
decision making overall perception of the risks/benefits of plastic sur-
gery. More than half of the patients were considered
high-intensity watchers who also believed they were
more knowledgeable on the topic than those who did
not watch a lot of reality TV (low intensity).
Dauwe, 2012 Social networks uncovered: Aesthetic Article This paper provides 10 tips on how to incorporate
10 tips every plastic surgeon Surgery Journal Facebook and Twitter into plastic surgery practices. It
should know focuses on social media in regards to public relations
and advertisement and ultimately suggests that the
use of social media can help maximize exposure to
patients.
694 Aesthetic Surgery Journal 40(6)
DeCamp, 2013 Social media and physicians’ JAMA Opinion/viewpoint This article addresses the existing controversy be-
online identity crisis tween professional and personal boundaries on
social media. It concludes that complete separation
of identities, like many suggest, is not possible and
creates inconsistencies, possible harm, and unreal-
ized benefits. The author points out that it is important
to recognize that social media exists in public places
not private or professional ones independently. The
article urges medical professionals to evaluate social
media use not in terms of whether the content
is professional or personal but rather if it appropriate
in a public space.
Economides, 2018 An analysis of plastic surgeons’ Aesthetic Survey/analysis This article undertook both a literature review as well
social media use and Surgery Journal as a data survey to investigate social media use in the
perceptions field of plastic surgery. A 16-question survey was sent
out to board-certified plastic surgeons to investigate
their professional use and perceptions on the social
platforms. Based on the responses, a clear dichotomy
exists in the acceptance of social media. For example,
nonacademic surgeons were more likely than aca-
demic surgeons to believe that social media has a
positive use. Additionally, younger surgeons in private
practices are more likely to utilize platforms than the
other groups categorized in the paper.
Fan, 2018 The public's preferences on Plastic and Survey and This article analyzed the public’s use of social media
plastic surgery social media Reconstructive analysis in regards to surgery and what their preferences were
engagement and Surgery when seeking out surgeons. This study analyzed the
professionalism: demystifying effect of demographics in the decision-making and
the impact of demographics used a 31-question survey to gather data. Ultimately,
there were differences in the engagement and per-
ception of social media across age group, sex, pa-
rental status, and country of origin.
Fan, 2019 To bot or not? Challenging the Plastic and Comparative study This paper looked at the top influencers in social
top social media influencers in Reconstructive media and broke them down into certain categories:
#plasticsurgery Surgery nonphysician, board-certified plastic surgeon, aca-
demician, other physician, and international surgeon.
It then analyzed the use of social media and the
presence on Twitter. It was concluded that academi-
cians were the most underrepresented <10%, with
private plastic surgeons and US board–certified
surgeons representing more than half. Additionally,
nonphysicians had more promotional content than
educational among the groups.
Gallo, 2018 Ethics in plastic surgery: ap- Plastic and Discussion This article uses the 4 common principles of bioethics
plying the four common princi- Reconstructive as a foundation for the discussion of ethics in plastic
ples to practice Surgery surgery. It attempts to take a systematic approach to
address the ethical dilemmas currently seen in plastic
surgery.
Gupta et al695
Gould, 2017 A primer on social media for Aesthetic Article This article addresses the use of social media for sur-
plastic surgeons: what do I need Surgery Journal geons and the most commonly used platforms. It then
to know about social media and explains the benefits of its use, but cautions its users
how can it help my practice? of the many pitfalls as well. It gives a list of tips/tricks,
as well as the “10 commandments” of social media
which gives insight on how to correctly engage with
social media professionally.
Gutierrez, 2018 Can plastic surgeons maintain AMA Journal of Viewpoint This article analyzes the ethical issues that have
professionalism within social Ethics arisen from surgeons posting specific content on so-
media? cial media. The ASPS Code of Ethics lays out the nec-
essary standards for its member surgeons to adhere
to. ASPS provides general guidelines for the use of
Janik, 2019 Internet and social media as Plastic and Two-cohort study This study examined and compared patients’ social
a source of information about Reconstructive media habits between public and private aesthetic
plastic surgery: comparison Surgery Global plastic surgery practices. The survey concluded that
between public and private Open word of mouth remains the most trusted referral, al-
sector, a 2-center study though the use of social media is on the rise.
Montemurro, 2018 Patients’ and surgeons’ Aesthetic Questionnaire This article analyzed the utilization of social media by
perceptions of social media’s Surgery Journal survey female patients who want to undergo breast augmen-
role in the decision making for tation. A survey was conducted and found that 91.4%
primary aesthetic breast of patients had searched online for information re-
augmentation garding their surgery. The study also had a separate
survey for surgeons, which concluded that surgeons
underestimate the use of social media by their pa-
tients. Although social media can be beneficial, both
patients and surgeons are concerned about the inac-
curacy that it can provide.
Naftali, 2018 Plastic surgery faces the web: Plastic and Analysis Patients are increasingly turning to social media for
an analysis of the popular social Reconstructive their sources of information for medical procedures,
media for plastic surgeons Surgery Global especially in plastic surgery. This study analyzed
Open plastic surgery content on social media and then
analyzed how plastic surgeons communicate with
patients. Instagram, Facebook, and YouTube were the
main platforms studied with approximately 300 posts
analyzed. The study concluded that Instagram is the
most powerful platform and suggests that plastic sur-
geons should utilize this method, as it is beginning to
dominate the communication field.
Patel, 2016 Snapchat is not for sharing BMJ Article This article specifically talks about Snapchat as a so-
commentary cial media platform in the medical field. It introduces
1 example of a Venezuelan student obstetrician who
posted a smirking selfie with a woman giving birth in
the background. This student is just one example of
the many similar incidents of medical professionals
and students crossing the line on social media. It also
refers to other reports of Snapchat becoming increas-
ingly utilized in the medical field and further goes on
to talk about the varying degree of professionalism
(and the ambiguity around it) and the challenges that
social media creates.
Preminger, 2017 The divergence of ethics and Plastic and Editorial This article talks about social media’s prominent and
professionalism in the social Reconstructive growing role in plastic surgery and discusses how
media arena Surgery easy it is for a plastic surgeon to push the limits of
his/her professionalism as a result. It addresses the
ambiguity between ethics and professionalism. It ad-
dresses the need for guidelines within the industry
and urges surgeons to understand that profession-
alism goes beyond the scope of the Code of Ethics
currently in place. This articles focuses on ethics and
professionalism in social media.
696 Aesthetic Surgery Journal 40(6)
Schoenbrunner, Framework for the creation of Plastic and Article This article recognizes that plastic surgeons were
2019 ethical and professional social Reconstructive early adopters of social media and that it can be a
media content Surgery powerful marketing/educational tool for the medical
field. It analyzes the updated ASPS Code of Ethics as
well as other published literature to see if there are
adequate guidelines in place to help plastic surgeons
uphold ethics and professionalism on social media.
Siegel, 2019 What does it mean to be a Aesthetic Study sample This study analyzed the use of Instagram specifically
#plasticsurgeon? Analyzing Surgery Journal within plastic surgery. Following the top 15 plastic sur-
plastic surgery hashtag utiliza- gery related hashtag trends, this study found that the
tion in social media majority of plastic surgeons do post their content on
Instagram; however, other interdisciplinary fields also
Teven, 2017 Social media and consent: are Plastic and Viewpoint This column discusses the widespread use of social
patients adequately informed? Reconstructive media and its positive benefits in plastic surgery (ie,
Surgery marketing, creating a brand, education, promoting
research). Despite these pros, the article points out
potential pitfalls, specifically in regards to patient
confidentiality and the copyrights associated with so-
cial media (ie, physicians lose control and ownership
over image when posted on social media, which is
contrasted to the clear copyright ownership in publi-
cations). The author points out that in typical cases, a
patient can revoke consent at any point—a right he/
she must surrender since images online are, in theory,
impossible to fully erase. It concludes that a patient
must have adequate protection against this powerful
tool.
Vuyk, 2018 A plea for ethics: suggestions for Facial Plastic Article This article recognizes that although medical ethics is
implementation in the medical Surgery somewhat familiar to plastic surgeons and residents,
curriculum there needs to be a formalized training that truly es-
tablishes guidelines to avoid ethical dilemmas during
practice.
Ward, 2018 Google Trends as a resource for Aesthetic Article This article analyzes how Google Trends noticeably
informing plastic surgery mar- Surgery Journal affect the interest of the general public on social
keting decisions media use. It suggests that physicians take more no-
tice of these Trends in order to increase the effective-
ness of their marketing strategies
Wheeler, 2011 Social media in plastic surgery Aesthetic Article This article analyzes the current practices and atti-
practices: emerging trends in Surgery Journal tudes towards social media use in aesthetic surgery.
North America It used a 19-question web-based survey that all
board-certified surgeons answered. The questions fell
under 1 of 3 categories: use of social media, preferred
modes of marketing, and demographic information.
Beneficence and Nonmaleficence realize that when relinquishing confidentiality so that their
The use of social media creates a vague area between pa- case can be used as an example, that information may be
tient confidentiality and entertainment.42 Nonmaleficence repeatedly reused by other platforms. Even if the patient
states that one shall not do harm to a patient. This harm requests to have their image or information “taken down”
can come in many forms from physical malpractice to un- in the future, once it is on the internet, it is never really
ethical use of patient information that can jeopardize their gone.
life. Such harms are the risks of integrating social media The Code of Ethics of the American Society of Plastic
into a surgeon’s professional practice. The power of social Surgeons (ASPS) permits the use of advertising to make
media is hard to comprehend and many patients may not one’s services known; however, it prohibits misleading or
Gupta et al697
deceptive information.43 Many patients seeking aesthetic be addressed. In a 2018 article by Chandawarkar et al,2
or plastic surgery turn to social media platforms as their trainees were given the potential opportunities and cor-
primary referral method; thus, paying money to influence responding pitfalls for various categories such as content
the choice of these patients can perhaps compromise the and online interactions. Although this can help trainees
best interests of the patient. Although internet searching avoid legal, professional, and ethical violations, the lit-
may be efficient, a patient’s expectations can be altered erature on social media use in regards to sponsorship
greatly by the information they find online.41 Social media and paid promotion is not well understood. Although it
is an inevitable tool that will continue to exist regardless is yet to be explicitly studied how sponsorship affects
of its negative consequences. This is why it is imperative physicians’ social media use, it is not unreasonable to im-
that any surgeon who uses products for which they have agine that a surgeon’s motivation for utilizing such plat-
received sponsorship or paid endorsements must inform forms can change when an external incentive is added.
the patient clearly of the potential continued use of their Plastic surgeons and doctors are availing themselves
paper is to facilitate future discussions on a new ethical social media use before integrating these media into their
dilemma that is unfolding in front of us. professional life.
Disclosures
Limitations
The authors declared no potential conflicts of interest with
This review is limited by a focus on the plastic surgery lit- respect to the research, authorship, and publication of this
erature. Search engine optimization, another form of so- article.
cial promotion, was also not thoroughly researched, and
although not linked with social media specifically, can have Funding
implications towards the ethics in this research. The authors received no financial support for the research,
Another limitation is that social media use in relation authorship, and publication of this article.
to sponsorship and paid promotion is a very new ethical
dilemma. We are posed with the challenge of setting the REFERENCES
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