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SIPA White Paper Global Ed Tech Web
SIPA White Paper Global Ed Tech Web
Investment in Education
Technology Across the Globe:
Where Profit Meets Purpose
Maya Escueta and Sarah Holloway
In 2016, the Nasdaq Educational Foundation awarded the Columbia
University School of International and Public Affairs (SIPA) a multi-year
grant to support initiatives at the intersection of digital entrepreneurship
and public policy. Over the past three years, SIPA has undertaken new
research, introduced new pedagogy, launched student venture competitions,
and convened policy forums that have engaged scholars across Columbia
University as well as entrepreneurs and leaders from both the public and
private sectors. New research has covered three broad areas: Cities &
Innovation; Digital Innovation & Entrepreneurial Solutions; and Emerging
Global Digital Policy. Specific topics have included global education
technology; cryptocurrencies and the new technologies of money; the
urban innovation environment, with a focus on New York City; government
measures to support the digital economy in Brazil, Shenzhen, China, and
India; and entrepreneurship focused on addressing misinformation.
Executive Summary
Increasing demand for educational technology (Ed investment (ROI) on the other. Interestingly, the two
Tech) products and services has coincided with rapid sides seem to converge when investing in Ed Tech—
growth in the marketplace, sparking opportunity for valuing both financial ROI and social returns. While
both innovation and entrepreneurship. This paper this is a positive sign for Ed Tech and its growth, this
seeks the importance of balancing financial returns presents aspiring Ed Tech entrepreneurs with a fund-
(profit) and educational outcomes (purpose), and best ing challenge: They must present products that both
practices in planning and execution to help ensure suc- have potential to scale and at market-rates and have
cess when taking their products to market. potential or proven impact on teaching and learning.
Given that the Ed Tech market is growing quickly and
Background presents a vast yet unusual funding challenge, there
Over the past decade, Ed Tech has increasingly become is little systematic documentation of who these inves-
seen as a necessary innovation for solving challenges in tors are and the factors that influence their investment
the global education system. There is evidence that evolv- decisions. Why do Ed Tech funders choose to invest
ing demands in the labor market will require students to in one company over another, and, armed with this
become more digitally literate.1 In parallel, leveraging knowledge, how can aspiring Ed Tech entrepreneurs
technology is increasingly viewed as a promising solution increase their chances for investment?
to basic global learning issues that remain unsolved.
As Ed Tech products help overcome these global edu- Methodology
cation challenges, the market for Ed Tech products is To solve this gap in documentation of what motivates Ed
growing exponentially. A recent report tracking invest- Tech funders,, we conducted semi-structured interviews
ment in the Ed Tech market in over 122 countries found with 20 individuals across 15 organizations that span
that 2017 saw the highest global investment levels ever, the four main types of investors in the Ed Tech market
at $9.56 billion.2 This growing market represents an (philanthropic foundations, venture capital, government
opportunity for both innovation and entrepreneurship. investors, and idea incubators). We asked about their
Investors in the Ed Tech space span the full spectrum goals/investment thesis, selection criteria, and vision for
of funders, from philanthropic foundations to venture emerging trends. In addition, we interviewed five entre-
capitalists. These two extremes of the funding spec- preneurs who were mentioned as exemplary in meeting
trum often have competing or at least divergent goals, some or most of the criteria mentioned by the investors
valuing social mission on the one side and return on and presented those conversations as Case Studies.
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 1
Findings
Ed Tech is a unique field where you find a diversity across these categories have similar goals and criteria
of companies—both nonprofit and for profit—and for selection when it comes to their investments—from
diversity of investors—nonprofit (foundations) for access to education, to a focus on learning outcomes to
profit (venture capitalists) and government. We were improved education management.
somewhat surprised to find that that Ed Tech investors
Goal 1 Increase access Ensuring all children have access to a quality education—
to education equity of access, diversity, and inclusion
Goal 2 Improve educational Integrating technology to help students learn more efficiently and
outcomes effectively; improving outcomes in subject areas such as math
and science; providing access to differentiated and/or personalized
learning products—can include parents too
Goal 3 21st century Identifying products that bridge gaps in skills-based training, Learning
career readiness providing access to continual learning, building workforce skills, and Outcomes
improving future employability—includes workforce development,
upskilling, computer science education, technology education,
and digital literacy
Goal 4 Lift up vulnerable Entering markets where venture industry previously would not go
populations (which also improves access for previously unreached populations)—
focus on serving disadvantaged populations in terms of gender, age,
and geography
Goal 5 Support teaching Building capacity of teachers and creating environments that
support and enable differentiated learning—classroom and lesson
plan management
Process
Goal 6 Improve systems Strengthening systems that deliver education such as fixing Outcomes
government processes and procurement and strengthening
systems within schools by supporting operations—attendance,
communications, tracking of data, etc.
Goal 7 Improve data collection Leveraging Ed Tech to generate better data on learning and
Evaluation
other educational outcomes
Investors were also aligned in terms of how they Criteria for Investing in Specific Ed Tech Companies
selected investments and why they might choose one
investment over another. These selection criteria were 1. People and teams, local knowledge
almost identical for all types of investors and focused
2. Customer discovery
on seven broad themes.
3. Research-based product development
7. Scale
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 3
Tech investment going to American companies,11 and Arduino, and Nvidia.
investment is growing steadily, with $1.45 billion raised These estimates exclude investments in Ed Tech that
by U.S. Ed Tech companies in 2018 alone.12 In China, facilitate administrative efficiency (such as learning
where families spend more than one-third of their management systems), and only include private invest-
income on their children’s education, Ed Tech is one ments. The Ed Tech investor landscape, however, not
of the fastest growing sectors. According to Business only includes private investments through venture cap-
Insider, the market for online English-tutoring prod- ital and idea incubators, but also those made by gov-
ucts in China is expected to reach $8 billion in 2019.13 ernment grants or philanthropies. Given that a large
In Africa, Ed Tech products provide an opportunity portion of these investors are missing from these esti-
to address issues of connectivity and education access. mates, it is likely that these figures underestimate the
As a continent with the fastest growing mobile phone size of the market.
market in the world, getting content to learners is get-
ting easier. Ed Tech funding has increased significantly
in Africa, with the number of Ed Tech startups grow- Literature Review
ing rapidly and investors taking notice.14 Although the number of Ed Tech investments are con-
Global estimates echo the significant increases in Ed tinuing to grow, we know of little documentation to
Tech investment we see in the U.S., China, and Africa. date on how and why Ed Tech investment decisions
A recent report tracking investment in the learning are made. The little information that does exist on Ed
technologies market15 in over 122 countries found that Tech markets seems to lack identification of the key
2017 saw the highest global investment levels, at $9.56 drivers of investment decisions. Globally, there is no
billion, breaking the previous record set in 2016 of comprehensive information or credible source that
$7.3 billion.16 Total investments topped $23 billion in entrepreneurs can look to for this information. For
learning technologies in the last three years alone and example, while the World Bank has documented the
supported some 813 Ed Tech companies.17 global Ed Tech market and chronicles the functions
and responsibilities of national educational technology
Figure 1. 1997-2017 Annual Totals for Global Private agencies, there is no equivalent source that provides
Investment in Learning Technology information on how Ed Tech investments decisions are
$10,000
$9,500
made by these agencies.18
$9 Billion Threshold
$9,000
$8,500
$8,000
$8 Billion Threshold
In regions with known growth in Ed Tech markets,
$7,500
$7,000
$7 Billion Threshold such as China, India, and Africa, some efforts are being
$6,500
$6,000
$6 Billion Threshold made to chronicle information about the market, but
Deal Totals in US$ Millions
$4,500
$4,000
$4 Billion Threshold
ple, a recent study in India documented the disconnect
$3,500
$3,000
$2,500
$3 Billion Threshold
between Ed Tech investors and entrepreneurs in the
$2,000
$1,500
$2 Billion Threshold
country. While the study provides some information
on the factors that investors look for in entrepreneurs,
$1 Billion Threshold
$1,000
$500
$0
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
these primarily center around the company’s business
Source: Metaari Advanced Learning Technology Research model and team, and promise for ROI, with no guid-
“The 2017 Learning Technology Investment Patterns.”
ance on how social mission—a return on learning out-
This investment picture reflects a surge of innovation in comes—might be achieved.19 Similarly, in China there
new types of products, particularly entirely new tech- is information available on Chinese and U.S. inves-
nologies such as AI or educational robots, with clear tors in the market including the types of companies
investor preference for what is referred to as “next-gen- receiving investment—primarily products addressing
eration Ed Tech companies” that are developing English language training, test prep and tutoring.20 It is
products that incorporate cognitive science, artificial not articulated, however, why individual companies are
intelligence, mixed reality, and neuroscience. Exam- receiving investment dollars over others. Nevertheless,
ples include products from companies such as littleBits, it is apparent that companies with significant scale or
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 5
remains unclear how this tension plays out in Ed Tech Global Ed Tech Investors and Types
investments specifically, it is reasonable to hypothesize
that the “popular” educational technologies that pro- Investors and Investments in the
vide a ROI and the technologies that show credible Global Ed Tech Market
evidence of impact are often not the same. How both To identify key investors in the Ed Tech market, we
philanthropies and VCs navigate this tension when examined lists of the top innovative projects from
making investment decisions remains unclear. around the globe highlighted by organizations such as
Additionally, the extent to which “strategic philan- the World Bank, Brookings Institution, and the Global
thropy” and these “blended capital” funding strategies Learning XPRIZE.31 We examined the key funders of
extend beyond the U.S. to the global Ed Tech mar- those innovations to understand what types of inves-
ket remains undocumented. How and why are donors tors are supporting Ed Tech companies broadly. We
investing in certain products over others? Do investors observed that Ed Tech companies highlighted by the
care first and foremost about efficacy, are they striving World Bank and others were receiving funding from
to meet social mission, or is profit potential the most government, philanthropic, and private capital in the
important factor in Ed Tech investment decisions? form of both grants and investments. As a result, we
have categorized key investors in the Ed Tech market
This lack of information may in fact be hindering inno-
into four categories:
vation. The dearth of documentation on how and why
Ed Tech investments get made leave aspiring entrepre- Category 1: Philanthropy and
neurs with little knowledge of how to design innovative Corporate Philanthropy
technologies to best attract funding, or where to look Category 2: Venture Capital and
for information on who is investing in what, where, and Social Venture Capital
why. Identifying the right funders or mix of funders
Category 3: Government and
becomes a guessing game for all but the most seriously
Government Intermediaries
experienced entrepreneurs.
Category 4: Competitions
There are few sectors other than perhaps public health and education where you see such a diverse mix of investor types.
Ed Tech is unusual in that investees are both nonprofit and for-profit entities and investors span nonprofit (philanthropy), for-profit
(venture capital), and government.
Bill & Melinda Gates GSV Advisors Global Partnership for XPRIZE and
Foundation Education (GPE) @ the Global Learning XPRIZE
World Bank
One can get a sense of scale and of scope of Ed Tech across the globe by looking at the types of investors
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 7
We asked investors three broad questions to under- Investment theses all centered around fulfilling social
stand which Ed Tech companies they chose to invest missions, which included articulating outcomes of
in and why. We first asked about their mission, goals, interest or identifying aspects of the educational
and investment thesis; followed by questions about process where investors believed intervention would
their specific criteria for selecting investments. Finally, be most effective. These responses generally over-
we asked investors what they thought were emerg- lapped with their investment goals, which often also
ing trends in the Ed Tech sector. Investors’ responses identified specific goals around teaching, learning,
broadly overlapped, and implicitly centered around and educational outcomes, or larger goals related to
their criteria for selection. systems change. The seven main goals mentioned by
investors, and descriptions of specific examples under
A: What are Ed Tech investors’ investment theses? these investment theses, included:
Goal 1 Increase access Ensuring all children have access to a quality education—
to education goals are equity, diversity, and inclusion
Goal 2 Improve educational Integrating technology into learning to help students learn more
outcomes efficiently and effectively; improving outcomes in subject areas
such as math and science; providing access to products that provide
differentiated and/or personalized learning
Goal 3 21st century Identifying products that bridge gaps in skills-based training, Learning
career readiness providing access to continual learning, building workforce skills, and Outcomes
improving future employability—includes workforce development,
upskilling, computer science education, technology education, and
digital literacy
Goal 4 Lift up vulnerable Overcoming biases and entering markets where venture industry
populations previously would not go (which improves access for previously
unreached populations)—serving disadvantaged populations in
terms of gender, age, and geography
Goal 5 Support teaching Building capacity of teachers and creating environments that support
and enable differentiated learning, supporting classroom and lesson
plan management
Process
Goal 6 Improve systems Strengthening systems that deliver education (such as fixing Outcomes
government processes and procurement), strengthening
systems within schools by supporting operations (in attendance,
communications, tracking of data, etc.)
Goal 7 Improve data collection Leveraging ed tech to generate better data on learning and other
Evaluation
educational outcomes
Key Point: Ed Tech investors, both nonprofit and for-profit, have overlapping goals that include investing
in ventures that both have the greatest opportunity for scale and market reach, and which also have the
greatest potential to positively impact teaching and learning. There are very few markets33 where you see a
philanthropy, a corporation, government, and a venture capitalist aligned around an investment thesis.
1 Investing in people and teams, Founders and leadership team are composed of seasoned and authentic
local knowledge entrepreneur(s), with expertise across multiple sectors and localized knowledge
2 Investing in Team understands the specific needs of the end user (and bottlenecks to
customer discovery education access) via extensive customer discovery processes
3 Investing in research-based Technology is well researched and developed with a clear understanding of
product development how children learn
4 Investing in a sustainable Business model is smart, sustainable and executable and does not rely solely on
business model one or a handful of funders
6 Investing in measurement, Team has evidence that the product works and has iterated as needed
evaluation, and learning
7 Investing in scale Company has significant potential for scale, including the ability to reach
hard-to-reach populations to narrow inequalities
What makes a promising team for investment? Investors discussed the complexity of solving education
challenges globally. Leveraging technology to do so
When describing the qualities of a promising entrepre- requires expertise across a number of areas, including
neur and team for investment, in addition to the ability education and learning science, technology, and busi-
to execute, investors often mentioned two characteristics: ness development and financial sustainability. Teams
1. Relevant team expertise across business, able to successfully leverage talent from across these
technology, and education areas often appeared more credible and competitive
for funding and investment. Some investors recognize
2. Authentic individual experience with
that in Ed Tech, there is a danger that entrepreneurs
localized knowledge
may undervalue expertise in education. This stands
The mix of these characteristics demonstrate how in contrast to other sectors, in which sector-specific
investors value both the potential for scale, for maxi- expertise is unquestionably necessary. Denis Mizne,
mizing profit and the potential for solving locally rel- from Fundação Lemann, remarked, “in venture cap-
evant educational challenges by utilizing customized ital, before investing in a science start up, they make
innovation. Investor descriptions of each of these sure to bring in scientists. When they invest in a med-
characteristics are below: ical start up, they bring in doctors. But somehow in
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 9
K-12 education, investors don’t feel the need to bring problem as opposed to a desire to build a company,
in experts as everyone thinks they have the expertise be a CEO, or make money,” Matt Greenfield told us.
already. I mean, we all went to school, right?” “We are particularly receptive to personal experience.
Nevertheless, it can be hypothesized that one of the For example, if the CEO comes from the same back-
reasons Ed Tech continues to grow is that the sector is ground as the intended customer. In response, we also
attracting a broader set of players. Education and its make an effort to overcome our own biases and to go
challenges are ubiquitous, massive in scale and largely where the rest of the venture industry might not—
unsolved. This challenge is attracting entrepreneurs investing in racial, gender, and ethnically diverse entre-
of all shapes and sizes. Deborah Quazzo from GSV preneurs and geographies.” Identifying these authentic
Advisors noted that “the caliber of leader has changed. entrepreneurs often equates to funding those that in
It used to be that people did not want to be in educa- other situations might not otherwise be attractive to
tion. It was not sexy. That is changing and we are see- investors.
ing talent pour in from all sectors—from educators to Similarly, Village Capital spoke about giving opportu-
MBAs to Engineers.” nities to a diverse group of people who are often over-
looked as a key goal for their portfolio as a means to
Authentic individual experience with “democratizing entrepreneurship.” Marissa Lowman
localized knowledge: told us, “the organization as a whole is founded on the
One key aspect of such a team was the presence of an principle that venture capital is going to a very un-di-
“authentic” entrepreneur. Many investors described verse group of people from the same places and with
the importance of teams that were led by someone the same backgrounds. We are trying to democratize
who really understands the challenges of implement- entrepreneurship and give access to capital to a much
ing quality education, specifically within a local con- broader swath of people and for ideas that can really
text, either because he or she had been a teacher in move the needle.”
the area or had grown up in the system or area that the The combination of localized knowledge through an
technology is targeting. These authentic entrepreneurs authentic entrepreneur and team expertise is one way
usually had spent dedicated time trying to solve edu- investors are showing that they value investments that
cational challenges in a specific context. Investors also show promise of return both on profit and purpose.
value teams that made efforts to hire locally and recruit
members that also understand the local context. Luis THEME 2:
Pinto of Learn Capital told us that “while the product Investing in Customer Discovery
is obviously important, what is equally important is the
team’s technical ability and their ability to deliver. This Beyond authentic entrepreneurs who understand the
includes a committed team, a team that is able to deal local context, many investors talked about the impor-
with challenges, a team that knows how to negotiate tance of both identifying a specific and locally relevant
and build partnerships. And either that team has local need and understanding the bottlenecks to serving
experience or they need to hire locally. Without that that need by undergoing an effective customer discov-
local context, they are doomed to fail.” ery process. Investors defined ventures with localized
knowledge as ventures that understand the end user
Investors value these entrepreneurs for a variety of and local need and context, and utilize a systematic
reasons, including their ability to recognize the com- processes for customer discovery.
plexity of localized educational challenges, and their
ability and dedication to designing viable solutions What constitutes a successful customer
to long-standing challenges that others may not have discovery process?
been able to solve. One key insight that many investors mentioned is
ReThink Education also spoke about being particu- that often Ed Tech entrepreneurs or companies will
larly receptive to personal experience: “We look for get excited about developing a product that may be
entrepreneurs who have a desire to solve a particular an exciting new use of technology, but is not neces-
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 11
have to support the company. While not all investors Investors, such as the Bill & Melinda Gates Founda-
spoke about this directly, a few of them highlighted tion, XPRIZE, and Google.org, emphasized that
the importance of a sustainable, executable business technology in and of itself is not the answer to many
model, either as a non-negotiable criterion, or one that problems, but that there are many challenges in edu-
needed to exist in tandem with others. cation (such as closing the learning gap), which current
For example, large scale government funders such as education systems are unable to solve, and that tech-
the International Finance Corporation (IFC) at the nology has the potential to disrupt.
World Bank highlighted that a proven track record Some investors, such as the Bill & Melinda Gates
is an important ingredient for funding. While not all Foundation and the Global Partnership for Education
investors have this criterion, IFC does not demonstrate (GPE), are developing their goals for Ed Tech along-
prior success. “We look at track record,” IFC’s Juliana side established and broader educational goals outside
Guaqueta told us. “And we look at how fast the com- of technological solutions. GPE, for example, focuses
pany has grown. We also look at the unit economics of on country priorities and supporting diverse ecosys-
that company including user acquisition cost, lifetime tems, with a focus on marginalized populations. It is
value of a user and, of course, profitability. For this still exploring how technology can be leveraged to
reason, we never invest in early stage ventures. We like solve the learning crisis in these geographies. Its vision
to see traction in the market as well as the company’s for impact is tied to the needs of each country, whether
ability to attract other investors. Once we see this, we that is increasing access or improving quality.
take a deep dive into the product and analyze what it Other organizations, such as the Bill & Melinda Gates
has a chance to make it.” Foundation, tie their vision for impact to particular
In contrast to investors like IFC that have a focus on aspects of learning that they see as critical in all areas
commercial return, other investors, such as Omidyar where they work. Girin Beehary told us that “there are
Network, mention the promise of a commercial return a couple of things that define our approach. One is
in tandem with other criteria such as an impact thesis, a narrow focus on K–12 and, within that, a focus on
to emphasize that the business model may be one of foundational learning, literacy and numeracy. We focus
several factors that might motivate investment. “We here because a lack of early learning impedes further
invest in ventures that have the promise of commercial learning and impedes progress in secondary school. It
returns but, at the same time, we also look at ventures not only makes it harder for kids to move on, but the
that have a larger social impact thesis and even at ven- school systems tend to leave them behind.”
tures that are more traditional nonprofit. Our thesis Other investors aim to leverage technology to solve
is broad and not one tool applies to all investments,” massive educational challenges that seem impossible to
Namita Dalmia told us. solve, but are fundamental to development. For exam-
ple, the XPRIZE challenge was conceived to incentiv-
THEME 5: ize people to use technology to solve as-yet unsolved
Investing in a Vision for Impact fundamental learning challenges such as access to
What is an impact thesis? education or literacy. Investors are interested not in
Many investors spoke about the importance of Ed Tech characteristics of the technology itself, but rather in
entrepreneurs and companies having an impact thesis, technology as a lever for addressing deeply entrenched
or clear outcomes that they are aiming to influence and enduring educational challenges. “We are trying
through the use of technology. Outcomes of interest to prove a basic supposition that given the right to tech-
varied, from quality of instruction and building foun- nology, children can learn on their own and without
dational learning to improving teacher efficiency or the aid of adults,” Matt Keller said. “And perhaps this
developing labor force participation. is a way to solve what has been an unsolvable problem
of 100 million children not having access to school and
another 300 million going to school without ever hav-
ing learned to read or write.”
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 13
Many investors talked about the size of the educational They question the typical “pilot-replication-scale”
challenge, and the need to find scalable solutions to model and propose a more organic approach to test-
reach those in need. For example, Deborah Quazzo ing a product’s potential scalability that is not nec-
from GSV Advisors talked about the challenge of scal- essarily based on small scale credible impact studies.
ing in both K–12 and higher education. She said that Eliza Erickson said, “I think there’s a body of evidence
technologies that could overcome measurement chal- about what works for whom, when, where, and why,
lenges and embed assessment into the technology were and in what context. There are wonderful pilots out
able to make massive strides in evaluating students not there but they are done in a Petri dish—meaning with
just academically, but on other parameters such as the best teachers and in the best physical environment.
engagement and health. Of course that is going to succeed. But we need fewer
Salah-Eddine Kandri from IFC spoke about the pilots and more prototypes.” She said that those pro-
importance of investing in products at scale that have totypes should be “built for millions of people, not
reach across a global context. An important consid- several dozen. These prototypes should then be tested
eration is the capacity of models to enrich learning and with real scale in mind. It’s not all about research
at school, which is challenging since selling directly to either but about getting entrepreneurs together to
schools is difficult. experiment and co-create.”
Some investors, such as Fundação Lemann, also recog- Many investors also talked about the concept of reach,
nize that the desire for scale is entangled with the scale the importance of leveraging technology to reach
of the problems and type of problems they are trying hard-to-reach or vulnerable populations. Given that
to solve. There is some tension in how investors believe many of them envision the role of Ed Tech as solv-
scale can be achieved. On the one hand, some inves- ing educational challenges that are yet unsolved, the
tors such as Fundação Lemann recognize that solutions target population for Ed Tech solutions was also of
must be backed by government in order to be scalable. interest. For example, investors such as ReThink Edu-
Denis Mizne told us, “public education in most places cation, Village Capital, and Google.org center their
is funded by government. So if the government is not investment theses around helping to reach populations
funding it, it’s not going to happen. Or it will happen in a that are often left out of development efforts, and for
way that increases inequality, which for us is the opposite ReThink Education, on identifying entrepreneurs that
of what we are trying to achieve. We back products that are themselves potentially disadvantaged.
today are used by 25 million students in Brazil. We have Google.org mentioned focusing on disadvantaged
learned how to get to scale because we had no choice.” populations with high technology adoption rates, but
Other investors are open to the possibility of achiev- that have not yet been reached with quality education
ing scale outside of government, since the government solutions: “One of the things that we have observed,
moves slowly and can become a bottleneck to scale. and particularly in education, is that as technology
continues to improve outcomes for those students who
While some investors, such as Owl Ventures and have access, it is also simultaneously widening the gap
XPRIZE, look for evidence that a product has already between those with access and those without. How can
worked at scale, other investors, such as Google.org, we now use technology to actually reach those without
do not necessarily require scale to have already been access in similar ways? We look for organizations who
achieved, but instead look for evidence that there are thinking specifically about access and adoption in
exists a pathway to scale. Companies need to have a this context,” Brigitte Gosselink told us.
plan for scale that is defensible, and based on a reason-
able set of assumptions. For Google.org, scale is not just about total numbers of
potential users reached, particularly if you are reach-
Other investors, such as Omidyar Network, talked ing populations that already have access to educational
about the need to test a product’s potential scalability content and technology and are easy contexts to work
through real experimentation of prototypes in context. in and achieve scale. Instead, it is about reaching the
1 AI and machine learning Enables personalized learning, tracking of individual progress in virtual
Technical Tools
and augmented reality
3 Experiential and Provides for development of tools that support skill development,
Process of
work-based learning connect to workforce, and reflect labor market needs; work-based
Learning Tools
learning tools that include online internships; tools that upskill or
reskill and support lifelong learning
4 Learning outside the Moves from focus on K–12 and higher ed towards tools to address
K–12 system early learning as well as lifelong learning, upskilling, and issues around
women and workforce
5 Hyperlocal content Allows for content that is locally, culturally relevant including in local
Curriculum
language and tools that teach language acquisition and support ELLs
6 Assessment and Creates tools that allow for data collection and analysis; tools that
outcome measurement build evidence using existing data; tools for assessment of everything Evaluation
from systems to instruction to learning outcomes
7 Administrative and Creates tools that improve systems, distribution, and operations,
Administrative
systemic tools supporting everything from data collection and attendance to the
Tools
running of the school cafeteria and public safety programs
Many investors believe that AI and machine learn- There is also a sense that technology will bring con-
ing are going to be the next “big thing” in education. tent to masses of students where they are with plat-
ReThink Education’s Matt Greenfield emphasizes this forms such as Khan Academy and virtual labs, and via
point by saying, “if you don’t have AI as a component virtual libraries, virtual reality (VR), and augmented
of your strategy, you are asking to get left behind.” reality (AR). “Imagine you are learning about Egypt
There is a sense that technology has the ability to revo- and you can see the pyramids in the middle of the
lutionize education in two ways: 1) help us understand classroom,” Fundação Lemann’s Denis Mizne says.
how children learn and how individual learners learn, “Kids are going to be so excited about that. While VR
and 2) support that learning by customizing content. is powerful and immersive, it is harder to implement
in a classroom. But AR can be implemented simply by
projecting out of the phone.”
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 15
In addition, investors emphasized an emerging need to negotiate between a strong, sustainable business
create comprehensive products for certain populations. model, and a meaningful and feasible impact the-
For example, leadership from the XPRIZE mentioned sis. Technological innovation in the education space
the need for locally and culturally relevant software in is meaningless if it fails to make headway in solv-
local languages. On a global level, Owl Ventures men- ing the long-standing educational challenges that
tioned a growing need for products that teach English remain unsolved. Unlike other sectors in which ven-
to both K–12 and adult learners. ture capitalists and foundations have diverging aims,
Investors also highlighted a need to solve certain con- Ed Tech is a space in which investors across both
straints to learning or to school administration. Two venture capital and philanthropy seem to share a
key challenges that were consistently highlighted by common goal of backing innovations that can fulfill
investors was the quality challenge and the challenge multiple criteria for selection along this dual mission
of distributing to broad geographies. Investors such of profit and purpose.
as Omidyar Network and XPRIZE highlighted the We have the following recommendations for aspiring
potential for technology to reach populations who entrepreneurs seeking funding innovations in educa-
are most in need—populations who otherwise would tional technology:
not have access.
1. Begin with an exploratory yet systematic
Investors also emphasized that more research is customer discovery process that focuses on
needed to improve products and/or achieve scale. listening to potential end users to understand the
There were many ways in which investors imagined true bottlenecks to education in the context in
research would play an important role in the future which you hope to work. Aim to talk to a large
of Ed Tech product development. Investors such as sample, and present yourself as a listener and not
GPE emphasized the need for more data, and inves- a seller at this stage.
tors such as Google.org emphasized the need for bet-
2. Make sure you have conducted thorough market
ter established feedback loops to understand how well
products are meeting customer needs. Investors such research and that you are not duplicating efforts
as Omidyar Network emphasized the need to better but, instead, building on successful solutions
understand implementation with fidelity and how to where there are market gaps. Far too many
achieve quality at scale. Investors such as NewSchools investors have seen that pitch already! Make sure
Venture Fund also recognized the inherent challenges to do your homework.
in developing rigorous research due to incongruent 3. Involve end users in the product development and
time horizons, in which research cycles are much lon- evolution phases, and use collaborative design
ger than the time it takes for new products and new processes that develop innovations WITH end
technologies to become obsolete. users and not merely FOR them.
4. Build teams that include members with expertise
Recommendations for Aspiring across multiple areas, including education, design,
Ed Tech Entrepreneurs technology, and finance.
Ed Tech companies are raising more money than 5. Leverage expertise in educational research
ever before, but prospective entrepreneurs need to develop products that have respect for and
guidance on whether and how to enter the market, knowledge of the work on how children learn.
and the best ways to secure investment for new Ed
6. Achieve clarity on your impact thesis and its
Tech innovations. While Ed Tech is a diverse and
meaning and feasibility in the context in which
often disparate multitude of emerging technologies
you plan to work.
ranging from hardware to software, the companies
that are securing investment have a few character- 7. Establish processes for evaluating success and
istics in common. Regardless of which investors updating product design and implementation
they seek funding from, Ed Tech companies must based on learning from these processes.
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 17
Appendices
Appendix A. Case Studies
In follow-up to our interviews with investors, we gain funding. While most of these cases meet many of
talked to five entrepreneurs that successfully demon- the goals and investment criteria indicated by inves-
strate the key selection criteria that investors value tors and donors, we have highlighted the top selection
when deciding whether to fund Ed Tech innovation. criteria for each—both in terms of investment thesis
We wanted to understand how each company feels it and what makes a smart investment—that stood out
achieved its goals, and what practical steps it took to from our interviews.
AllHere United States 1. Improve education outcomes 1. People and teams, local knowledge
2. Improve systems 2. Customer discovery
3. Improve data collection 3. Vision for impact
Eneza Kenya 1. Increase access to education 1. People and teams, local knowledge
2. Improve educational outcomes 2. Customer discovery
3. Lift up vulnerable populations 3. Sustainable business model
Siyavula South Africa 1. Increase access to education 1. People and teams, local knowledge
2. Improve educational outcomes 2. Research-based product development
3. Lift up vulnerable populations 3. Scale
AllHere, and its Founder and CEO, JoAnna Smith, terms of products and in terms of marketing.” These
were highlighted by Matt Greenfield from ReThink conversations helped her establish “a groundswell of
Education as a company that uses an impressive cus- very targeted people who could be customers and
tomer discovery process to identify important educa- users” and involved two key components:
tional needs within a local context. Smith herself is
1. Using publicly available data to identify a large
what many investors would consider an authentic entre-
sample of potential users: AllHere used “smart
preneur. She started her career as a teacher in sixth
lists” of schools with high rates of chronic
and eighth grade math, where she discovered the chal-
absenteeism to draw a random sample and
lenges of helping students who missed class. She also
conduct cold outreach to schedule interviews.
took coursework at Harvard that inspired her to use
This allowed AllHere to build new connections,
her classroom as a laboratory for conducting research
giving a representative picture of stakeholder
on educational interventions.
perceptions about chronic absenteeism, and
AllHere used an exploratory and iterative customer potentially viable solutions.
discovery process to define its main goals and under-
2. Framing the conversation as “listening”
stand customer needs. This process revealed that the
with the intention to learn: Smith focused
real bottleneck to solving chronic absenteeism was
not lack of awareness about which students were at these interviews on open-ended questions to
risk, but rather challenges in adherence to potential understand the experience and perspective
intervention models by school staff and adminis- of her potential users, rather than trying to
trators. AllHere’s discovery process entailed many sell a product to them. This active listening
open-ended conversations with potential users of the process was helpful for two reasons: (1) it
platform, such as school principals and administra- helped identify an important and overlooked
tors. Smith told us, the customer discovery “process bottleneck in solving chronic absenteeism, and
is actually grounded in conversation . . . I had about (2) it established meaningful relationships with
200 of those kinds of conversations with principals, potential users early, which helped to build a
teachers, and superintendents over the phone or over potential customer base for whom the product
coffee.” She said, “listening and learning the language is designed, and who are likely to support it
that your customer uses to talk about what their future through early stages and iterations.
state would look like and what their pain looks like Smith’s exploratory approach and systematic sampling
is very important because that language is helpful in strategies were key to the success of the AllHere platform.
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 19
CASE STUDY 2: Nova Escola (Brazil)
Nova Escola has achieved great scale within its own more than one school, and more than 40 hours per
local context. Its open education platform provides week.” She said, “that’s when we started this pro-
the company with the ability to interact with teachers cess of prototyping and developing models and then
across Brazil; it has built a brand name as a product testing those models with districts.” Nova Escola has
that teachers perceive as useful for their work. This multiple product feedback loops including online sur-
positive teacher perception and brand recognition veys, classroom observations and focus groups. Most
were very important for achieving scale. importantly, they take what they learn to evolve and
Nova Escola successfully designed and improved its improve their platform.
portal and the products it offers by building on pre- Nova Escola also works closely with teachers to develop
vious research and using iterative feedback loops. For content. Recently, they selected 185 teachers who
example, it developed 6,000 lesson plans aligned with helped develop lesson plans in math.
local content, which it tested with teachers in six dis- Nova Escola’s brand recognition, use of its platform
tricts over the course of eight weeks. Juliana Cavalca- to systematically engage the end users in product
nte, a product manager at Nova Escola told us, “we evolution, and the ethos of collaborative develop-
tried to understand what were the pains of teachers,” ment WITH rather than FOR the end users has been
because “teachers don’t have enough time to prepare key in achieving scale and maintaining a successful
a high-quality lesson, because they usually work in user base.
The Eneza platform was co-founded by a teacher, Toni 1. Use an alternative authority besides government
Maraviglia, and a technologist, Kago Kagichiri. Mar- deliver content: Eneza recognized that selling
aviglia began as a teacher with a non-profit in a rural to schools and working through the government
area and noticed that students were falling behind in was a challenging pathway. To bypass bottlenecks
school, yet every student had a mobile phone. Kagichiri in the government system and stay locally
grew up in the Kenyan school system, and saw that relevant, Eneza took two steps: a) Localized
many students did not have access to school materials, content and aligned it with local curriculum by
which inhibited their ability to engage with the mate- partnering with the local textbook company (thus
rials and receive feedback from teachers. With a back- avoiding having to work through government);
ground in games and SMS text services, Kagichiri saw b) Partnered with the main telecommunications
great potential to gamify learning without changing company in Kenya to market their product to
content, to help motivate students to engage with the parents, and make take-up of the product easy (all
existing curriculum. parents have to do is text a number code to gain
Having worked and lived in the region, the co-founders access to the product).
understood well local needs and resource constraints. Kigichiri explained this approach: “Instead of
For example, textbooks were often too expensive for going to the ministry to get teachers and co-cre-
students to acquire. At $75 per year per family, it was ate the content, we went straight to the textbook
common for one textbook to serve six students. Eneza publishing authority that allowed us access to
was designed as an affordable home-use solution that approved and vetted content. And via our relation-
makes content available to students 24-7. It now serves ship with telcos, we have been able to get our con-
5 million learners. CEO Kago Kagichiri emphasized tent directly to students, avoiding going through
three key aspects of its business model and how the schools or through government.” He added, “I’ve
model has changed over time to adapt to a changing seen a lot of Ed Tech entrepreneurs get caught up
and often challenging marketplace: on that point. Waiting and waiting on government.
Six years later, they are still waiting for an in.”
2. Deploy a B2B2C business model: Eneza’s
B2B2C business model allows external parties
like Foundations to buy the product for a year
for their students. In addition to Foundation
supporters, Eneza charges for its content through
profit share agreements with telco partners.
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 21
CASE STUDY 4: Scratch Foundation (Global)
Scratch Foundation – Mitchel Resnick, Professor of Learning Research at the MIT Media Lab &
Champika Fernando, Director of Outreach
Scratch is a project of the Lifelong Kindergarten Group at the MIT Media Lab. Scratch is a coding
platform that enables people to build their own interactive stories, games, and animations and share creations
with others online. It helps young people to think creatively, reason systematically, and work collaboratively.34
The platform was designed for students ages 8 to 16, but used by millions of people of all ages who are
creating projects in a wide variety of settings across 150 countries. Scratch was created to give kids of all
backgrounds the ability to express themselves with new technologies and have agency in the world
around them.
Scratch was developed based on four principles: proj- Scratch also spends a lot of time doing play tests (user
ects, peers, passion, and play. It uses the concept of testing) and working with kids to observe how they are
play as an approach to learning in which the student/ using the product to inform future design. For example,
learner is not afraid to take risks and not afraid to Scratch conducts weekly workshops with kids to develop
fail. The design is based on the concept of Seymour and improve specific design aspects of the platform.
Papert’s constructionism, where learners construct Based on these workshops, the company has updated
mental models to understand the world around them. features such as its paint editor and user interface.
Scratch has a long history of working with the LEGO Scratch has a presence in over 150 countries and has
Group, whose product design is based on a rich history been translated by volunteers into 70 plus languages.
of this concept of constructionism. Scratch has a strong community of educators, kids,
This process of users building projects collaboratively developers, and translators that are invested in seeing
with peers around a topic they are passionate about its success and in using the platform themselves. Key
exemplifies how Scratch fosters learning and creation. characteristics have helped Scratch to achieve this
Champika Fernando, Director of Outreach, told us: scale: first, the free and flexible nature of the platform
“There is a kid in our online community who created and a focus on ensuring that Scratch works on a vari-
this project on the Orlando nightclub shootings. He ety of different platforms and devices to reach diverse
wanted to create something that reflected how he was communities; and, second, the grassroots community
feeling and to connect with other kids in the community. of educators who help to spread the word. According
He ended up collaborating with 50 other kids around to Mitchel Resnick, Professor of Learning Research at
the world who had never met before. They coded to the MIT Media Lab, “Scratch has been able to reach
this animation that was set to music. An example of some 20 million users because of three key factors.
‘project, peers, passion, play.’ They’re writing code, First, we created something that kids really love using.
they’re animating, they’re thinking about how to work Second, its free and available across the globe, even in
on the project remotely with 50 other kids. But it’s all low access areas and offline. And third, it has spread in
self motivated and driven by something that they actu- a grassroots way. The community of users has enabled
ally care about, which I think is one of the most pow- it to scale.”
erful things about Scratch.”
Siyavula’s platform provides learners with math and Siyavula currently reaches 200,000 children through
science content customized to them at their level— 30,000 private and high-end government schools who
with answers in real time. The more they improve, the pay for the service. A few key strategies have helped it
more difficult the questions become. Siyavula’s content to achieve this scale:
is open source, overcoming some of the barriers that
1. Low-tech platform: Siyavula leverages the existing
prevent teachers from sharing content.
infrastructure available in the local context and
Siyavula was inspired by John Hattie’s meta-analysis uses very simple, low-end technology to ensure
of educational evaluations, and based its design on the access in areas where infrastructure and devices
“practice for mastery” model. In math and science, are not available. Its platform works on low-end
research shows that this model is effective in improv- technology such as non-smart phones.
ing learning outcomes by making sure learners get
2. Language simplicity: Siyavula aims to keep
immediate feedback when they are grappling with a
problem, giving learners problems at their level, and the platform in English, so it plans to scale
providing sufficient exercises so students can go at their up in other African markets with high mobile
own pace. Siyavula uses machine learning techniques penetration which teach high school math
to build a platform that can facilitate this immediate in English, like Kenya, Tanzania, Rwanda,
feedback and practice at the student’s learning level. and Uganda.
Nick Cain, a Manager at Google.org, emphasized 3. Partnership model for marketing: Siyavula
Siyavula’s focus on harnessing technology to make partners with a bank or mobile network and
education accessible to all learners: “Both Google and uses mobile money solutions by offering banks a
Siyavula harness technology to make information and discount in exchange for marketing.
education more accessible. We want to demonstrate Siyavula has been able to achieve scale for multiple rea-
how powerful this can be by providing learners with sons—1) it is based on learning science; 2) it’s tools and
access to this tool during their preparation for exams.”35 programs are device-independent and embrace open
standards; 3) the platform works and enables effective,
efficient, and personalized practice for mastery.36
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 23
Appendix B. Categories of Global Ed Tech Investors
Category 1: Philanthropy Category 2: Venture Capital and
Philanthropic funding, giving away money or resources Social Venture Capital
with a goal of a social return, comes from individuals, Venture Capital (VC) includes investment in early-stage
private foundations, and corporate foundations. In Ed companies with promise of massive scale and reach.39
Tech, philanthropic gifts support nonprofit as well as A typical VC strategy is to invest in high risk/high
for-profit social ventures, often those with potential for return scenarios, and then exit by selling the company
scale and sustainability. or going public. Examples of VC investors in global
A private foundation37 derives its money from a family Ed Tech companies include Learn Capital, GSV Advi-
or an individual. Private foundations must meet a sors, ReThink Education, and Owl Ventures.
“payout requirement,” meaning they have to give Social Venture Capital differs from traditional VC in
away a certain amount of their assets every year. that investors look beyond financial return and risk-re-
In the U.S., foundations must distribute 5 percent ward models. Rather than placing utmost importance
of the value of their net investment assets annually. on return on investment (ROI), social VCs seek to
Examples from our study include the Bill & Melinda invest in ventures that offer profit potential and make
Gates Foundation, the Siegel Family Endowment, and the world a better place through their products and
Omidyar Network. services. Examples include the NewSchools Venture
Corporate foundations (or company-sponsored foun- Fund and Village Capital.
dations) are philanthropic organizations that are cre-
ated and financially supported by a corporation as a Category 3: Government Investors
separate legal entity, but with close ties to it. Compa- Governments and government intermediaries fund
nies establish corporate foundations and giving pro- both private and nonprofit education efforts across
grams to have a positive impact on society. Corporate the globe. These investments tend to be significant in
foundations tend to make grants in fields related to scale and are aimed at reaching the most vulnerable.40
their corporate activities or in communities where the Examples of investors in this category for our work in
corporation operates, or where their employees reside. Ed Tech include the International Finance Corpora-
Corporate foundations are usually set up as private tion (IFC) and the Global Partnership for Education,
foundations, but can be created as public foundations, both housed at The World Bank.
particularly if they will be largely publicly supported.
Rather than establish a separate foundation, a com- Category 4: Competitions/Idea Incubators
pany can also make gifts and grants directly to char- Competitions in the entrepreneurship space encourage
itable organizations through a program within the innovation and new ideas and often provide seed fund-
company itself. This is called a corporate giving pro- ing for very early stage startups. Examples include the
gram.38 Examples of corporate foundations and cor- XPRIZE, a nonprofit organization that designs and
porate giving programs in this study include Google. manages public competitions intended to encourage
org and the LEGO Foundation. technological development that can benefit humanity,
and Injini. These incubators aim to support and high-
light innovations in the space so that they can be repli-
cated and have greater reach.
Investor Interviewees
Philanthropic Foundations
Bill & Melinda Gates Foundation Girindre Beeharry, Director, Global Education Learning Strategy
Venture Capital
Government Investors
International Finance Corporation (IFC) @ the World Bank Juliana Guaqueta, Education Specialist
Salah-Eddine Kandri, Global Head of Education
Global Partnership for Education (GPE) @ the World Bank Alejandro Palacios, Director of Special Projects
Idea Incubators
XPRIZE Foundation & Global Learning XPRIZE Emily Church, Senior Director
Matt Keller, Executive Director
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 25
Acknowledgements
Authored by
Maya Escueta, Teachers College, Columbia University (MPP)
Sarah Holloway, School of International & Public Affairs, Columbia University (MPA)
Supported by a grant from the Nasdaq Educational Foundation on behalf of the School of International & Public Affairs (SIPA)
Entrepreneurship & Policy Initiative and the Center for Development Economics and Policy (CDEP)
About the Center for Development Economics and Policy Design Challenge where graduate and undergraduate
Columbia’s Center for Development Economics and students collaborate on solutions to support teach-
Policy (CDEP) provides an intellectual home for stu- ing and learning in Brazil’s public schools. Holloway
dents and researchers at the university and beyond is a serial social entrepreneur and the co-founder of
who are interested in development economics and Mouse.org and Computer Science for All (CSforAll),
policy and supports microeconomic research to inves- organizations tackling K–12 education equity through
tigate the sources of poverty and to inform practical technology and innovation.
interventions to address them. CDEP has three core
About UNICEF Innovation
initiatives, the Human Capital Initiative; the Firms
and Innovation Initiative; and the Politics, Institutions The UNICEF Office of Innovation examines emerg-
and Conflict Initiative. ing approaches and tools and tests how they can be
applied across contexts. If these new tools are success-
About the Authors ful, team members scale them up in order to help chil-
Maya Escueta is a doctoral candidate in Economics dren and young people around the world.
and Education at Teachers College, Columbia Uni-
Special Thanks to:
versity and a research associate at the Center for Ben-
efit-Cost Studies of Education. Escueta has worked The Nasdaq Educational Foundation
as a research manager and senior policy manager at Merit Janow, Dean, School of International &
the South Asia office for Abdul Latif Jameel Poverty Public Affairs, Columbia University
Action Lab (J-PAL) at MIT. She has monitored and
Christian Pop-Eleches and Eric Verhoogen,
evaluated Ed Tech innovations in various capacities:
Co-Directors, the Center for Development
overseeing randomized evaluations of interventions in
Economics and Policy (CDEP), Columbia University
India, investigating decision-making in higher educa-
Hollie Russon Gilman, Post Doctoral Fellow
tion in the U.S., and co-authoring a literature review
of rigorous evaluations of products. in Technology & Public Policy, School of
International & Public Affairs, Columbia University
Sarah Holloway, a member of the faculty at Columbia
Fiona Hollands, Associate Director and Senior
University’s School of International and Public Affairs
Researcher, Center for Benefit-Cost Studies of
(SIPA), teaches social entrepreneurship and nonprofit
Education, Teachers College, Columbia University
management. She is the director of the Global Ed
Tech Initiative at the Center for Development Eco- Michael Trucano, Global Lead for Innovation
nomics and Policy (CDEP) and oversees the Ed Tech in Education, Sr. Education & Technology
Policy Specialist, The World Bank
_________________________________________ Investment in Education Technology Across the Globe: Where Profit Meets Purpose | 27
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