2021 - 0114 - ERP Solutions (3G Connections)

Document Ref: 2021 – 0114 (Technical & Commercial)
Proposal: ERP Solution – Inventory
Client: 3G Connections
Date: 21/05/2021
Prepared By: Joshua Nathaniel Quilatan
This document is confidential, and this is to acknowledge that the proposal provided by Hifive
Solutions is unique to this business and confidential; therefore, anyone reading this proposal
agrees not to disclose any of the information in this proposal without the express written
permission of Hifive Solutions.
Email: info@hifive.ae
Website: www.hifive.ae
Address: ETA Star House, 1st Floor, Office 1, Salah Al Din Rd., Dubai, UAE
Table of Contents
1. Executive Summary ....................................................................................................................... 2

2. Management Profile ..................................................................................................................... 3
2.1 Corporate Profile ........................................................................................................................... 3
2.2 Services Provided........................................................................................................................... 4
2.3 Best practices utilized when servicing customers ......................................................................... 5
3. Technical Proposal ........................................................................................................................ 6
3.1 Introduction ................................................................................................................................... 6
3.2 Scope of Work ............................................................................................................................... 7
3.3 Project Deliverables ..................................................................................................................... 13
3.4 Project Roles and Responsibilities ............................................................................................... 14
4. Annexure .................................................................................................................................... 15
4.1 Project Quality Assurance Activities ............................................................................................ 15
4.2 Service Quality Plan ..................................................................................................................... 18
5. After Sale Support ....................................................................................................................... 22
5.1 Annual Maintenance ................................................................................................................... 22
5.2 Knowledge Transfer ..................................................................................................................... 23
6. Commercial Charges.................................................................................................................... 24
7. Payment Terms & Conditions ...................................................................................................... 25
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1. Executive Summary
3G Connections is seeking out vendors with IT expertise and skill set to deliver a customized solution
for their requirements. To ensure the successful delivery of the project, Hifive is submitting their
proposal that includes the TECHNICAL and COMMERCIAL details.
The requirements provided by the client describe the need for an integrated platform for managing
the inventory aspects of their business and monitoring of stocks. The platform’s goal is to automate
3G Connections’ current processes and ultimately provide a more efficient, effective, and convenient
ways of doing things for all the client’s stakeholders, both internal and external.
Hifive Solutions will build a unified and comprehensive solution that will be a bridge between
abovementioned users.
Hifive Solutions will work closer to understand the entire requirements of 3G Connections, according
to the information provided. We are willing to assist in reengineering the processes and build the
right solutions to guarantee the desired results. What distinguishes us from others is that we are
flexible, and we work hard to help our customers improve their work and achieve their targets.
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2. Management Profile
2.1 Corporate Profile
Hifive Solutions is an emerging IT services and business technology company, providing the best-
quality software services, mobile application development, and online marketing at affordable costs
than ever. We serve our clients in the best manner, from strategy to software solutions and
implementing project development plans. Our highly optimized websites and responsive mobile
applications are set to make us a leader in UAE market. We offer a variety of expertise aimed at
assisting customers in designing, developing, and marketing their businesses to compete successfully
in the ever-changing marketplace.
We at Hifive Solutions, do everything including web design, web development, system integration,
mobile apps development, RFID solutions and much more. We cater our services with one objective-
to boost the business success of our clients by giving them value-based solutions. Making high-
quality and result oriented services, Hifive Solutions is a dynamic software development company in
UAE that provides online solutions to its esteemed clients. We employ top experts of the internet
industry to fulfill the needs of every type of business. Along with offering online business solutions,
we have many satisfied clients who we have created strong relationships.
Our objective is to be part of client success by providing solutions for LIFE. We understand our
clients’ vision and deliver more than their expectations.
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2.2 Services Provided
Hifive Solutions is a fast-growing IT Solutions company specializing in shaping our customers’ future by
combining deep business insight with the understanding of how technologies will impact industry and
business models. We provide the following services:
1. IT Business Consulting
2. Website Development
3. Mobile Application Development
4. E-commerce Solution – Website and Mobile Apps
5. RFID-based Solutions
6. System Development and Workflow Automation
7. Software Solutions & Integrations
8. IT Outsourcing Services
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2.3 Best practices utilized when servicing customers
TESTING AND IMPLEMENTATION

IDENTIFICATION OF ANALYSIS OF THE PROGRAMMING
QUALITY & MAINTENANCE
REQUIREMENTS REQUIREMENTS AND APPROVE
ASSURANCE AND SUPPORT
• Identification of Requirements
In the first phase, when the client meets us and discusses their requirements, we carefully listen and
understand what our clients want. We get complete information about their business, objectives,
ideas, and goals.
• Analysis of the Requirements

We have an expert team of analysts who have solid experiences and a clear industry insight. They
thoroughly analyze our client’s requirements and specifications and suggest them a value-based IT
solution which matches their needs, desires, and budget as well.
• Programming and Approval

Our highly skilled programmers and coders develop our client’s requirements in a high-quality
solution to cater their needs in the best manner.
• Testing and Quality Assurance

After developing the solution, we test them from our professional Testing Department. They remove
all bugs and issues to ensure the quality of our software products.
• Maintenance and Support

Furthermore, we offer maintenance and technical support to our clients for continuous support in
case of system enhancements and unforeseen issues.
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3. Technical Proposal
3.1 Introduction
Hifive Solutions understands the requirements of 3G Connections for a software solution that will
increase the efficiency and effectiveness of the client’s image and will allow their clients, admin, and
employees to achieve the best customer satisfaction. The new platform will enable the client to push
their agendas to the next level. To ensure the successful delivery of the project Hifive is submitting
their technical and commercial proposal.
Hifive Solutions aims at making the work process of the client more efficient and effective. The
proposed system will leverage modern technologies to establish a state-of-the-art framework for
system admins, representatives, and higher management.
Hifive Solutions will assign the best and most capable resources for the project. The resources will
undertake all the tasks related to the design, development, and maintenance of the platform
according to the client’s requirements while keeping the following objectives in mind:
1. Hifive Solutions will ensure that tech support is constantly provided to 3G Connections.
2. Hifive Solutions will provide technical consultations to the client with latest technologies.
3. The candidates for the project will carry out all the requirements as instructed by the client and
according to the Client’s guidelines.
4. The candidates will provide continuous IT support to the client’s staff (admin team).
5. The candidates will adhere to all instructions issued by the client regarding designs and
development of the software.
6. The candidates will ensure that the quality of work is in alignment with the client’s standards
and will uphold those standards when providing IT support. The designs should be up to date
with current trends.
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3.2 Scope of Work
3G Connections is seeking out vendors with IT expertise and skill set to deliver a state-of-the-art ERP
Solutions for their requirements. To ensure the successful delivery of the project, Hifive is submitting
their proposal that includes the technical and commercial details.
Based on our understanding of the client’s requirements, Hifive is proposing its in-house ERP system
for Inventory Management plus customizations to be made and developed as required by the client.
The solution will be able to automate the client’s current processes into an interactive and user-
friendly platform consisting of multiple modules, with the aim of supporting and organizing a
systematic layouts and user activity management through enhanced features.
DELIVERABLES:
ERP Solution
ERP systems bring together a variety of business processes and facilitate the movement of data
between them. An ERP inventory module is designed to reduce manual labor, by automating and
streamlining processes – all of which goes hand-in-hand with growing a business.
ERP inventory systems work with every department in your company, allowing you to make sound
decisions and increase productivity.
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Key Features
Hifive Solutions will be responsible in customizing its in-house ERP Solutions according to 3G
Connections’ current work processes. With our ERP Solutions, 3G Connection will gain instant
visibility into stock levels and order statuses, no matter the volume of product they manage. It’s
time to upgrade from clunky traditional models to the speed, intuitiveness and cost-effectiveness
of Hifive ERP Solutions.
1. Inventory Dashboard
Hifive’s ERP Solutions comes with a powerful Dashboard that lets you see real time data of all
stocks keeping you updated all the time.
2. Data Migration
Hifive Solutions will be responsible in migrating all the data from previous transactions of 3G
Connections to make every data from the past up to the present available online.
3. Inventory Control
Start managing your operations using a centralized system that does not only cut down on double-
handling but also allows for automation of daily tasks.
4. Traceability
Track every stock move with Hifive’s unique double-entry inventory system. Our system lets you
track every stock move from purchase to warehouse bin to sales order. Trace lots or serials
upstream or downstream from anywhere in your supply chain.
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5. Document Control
Hifive’s ERP Solutions let you automate and generate all documents you need in processing sales
and logistics such as Invoices, Delivery Advices and Packing List.
6. Report Generation
Stay in the know with real-time reports. Make smarter decisions with real-time dynamic reports
that you can save and share with anybody. Keep key information at your fingertips with custom
dashboards.
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Benefits
The inventory module is the heart of your ERP software system. Read on for a list of benefits.
1. Increased efficiency: Managing operations using a centralized system not only cuts down on
double-handling but also allows for automation of daily tasks. This translates to increase
production and more accurate output in less time.
2. Cost savings: Every business owner knows that efficiency equals cost savings. Rather than
paying for segmented resources or systems to handle different parts of the business, ERP
inventory management systems handle many working parts simultaneously, reducing overall
workload and minimizing expenses.
3. Accurate data collection and reporting: With key updates on stock, orders, and customers in a
single location, ERP inventory management enables quality data collection.
4. Real-time inventory monitoring: From a strange transaction to a spike in demand, you will
always know what is going on within your inventory sector at that exact moment.
5. Minimized human error: Inventory mistakes such as data entry errors are common but can be
detected and avoided with the help of Hifive’s ERP software.
6. Organization and tracking of electronic invoices and other documents: The digital format
prevent misplacing or losing documents, and they will automatically be filed into the proper
place.
7. Mobility: If you elect a cloud-based system, you will be able to access your inventory tool
anywhere, anytime.
8. Integration: An ERP inventory management system enables you to integrate with external
partners to ensure all systems communicate with each other. Stock, order and shipping
information is therefore synced across the entire supply chain.
9. Centralization: You can access all your company’s inventory and stock information in one place.
10 | 2 5
Hifive Solutions will adhere to relevant guidelines to provide a solution based on the requirements of
the client. The proposed solution contains the following:
1. Design and Layout

The look and feel of the system will be based on modern trends implemented by large
companies and the interface will be designed in such a way that it will provide comfort to the
system admin or other users during navigation. The designs will be based on the organization’s
identity.
2. Compatibility
The proposed solution is compatible with the latest versions of all modern-day browsers and is
responsively accessible on all mobile devices and tablets.
3. Language
The solution is accessible in English Language.
4. User Management
Admin has a control panel that enables them to manage all the applications.
5. Reports and Logs

Admin can easily fetch reports on user activities from the back end of the system and track the
activity logs.
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Out of Scope
• Maintaining the Infrastructure, Networking, and security.

• Any new requirements that are not mentioned in the statement of work and may affect the
time of execution.
• Any data entry activities.
Dependencies
Readiness of the integration layer for the following:

• Integration with existing database within your entity
• Integration with EventHub (APIs to be provided by EventHub)
• Integration with your location system (If required)
• Remote access using team viewer and VPN
Risk
• Failure to receive prompt official approvals

• Changing the requirements after gathering the analysis as it could delay the work.
• Unstable production environment.
• low hardware specification.
• Parallel software testing failure on behalf of the client.
Assumptions
• Hifive to propose the feasible staging and production environment.

• Access rights to the required data including email configurations (SMTP, Port, Email, Password
and SSL)
• Audit & Logging
• 3G Connections will be able to add as many contents as possible with all details without
limitations
• UI and UX will be submitted before the implementation through prototype to avoid changes.
12 | 2 5
3.3 Project Deliverables
All documents, software releases and all other project deliverables will go through a sign-off process
agreed with the client’s representatives.
Our PM will be responsible for the following deliverables:
1. Statement of Work
2. Project Charter
3. Project Work Plan
4. Project Organization Chart including Roles and Responsibilities
5. Requirements document
6. Functional Specification
7. Detailed system design
8. Inception Report
9. Progress Report
10. Test cases
11. Deployment document
12. Source Code files
13. Draft Final Report
14. Release note
15. Product manuals
16. Training Documents
17. Risk Management Plan
18. Quality Management Plan
19. Weekly and Monthly Status Reporting
20. Issues Log
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3.4 Project Roles and Responsibilities
We will work using our client’s guidelines to build their solutions with the best methodology whereby
each progress would be displayed and will have iteration life cycle to ensure the best deliverables.
We will define the entire Project

scoping
We will plan the milestones Hifive project Client's Project

and deliverables Manager Manager
Requirement Implementation Coordinating

Main Features Gathering
Necessities Documentation Training Meeting

and Approvals Arrangement
UX Design Suggestions IT Dept.

Integration
Agile Business Implementation

Methodology Iimprovement Plan
14 | 2 5
4. Annexure
4.1 Project Quality Assurance Activities
The aim of Hifive Solutions when undertaking any project is to ensure Quality service deliverables
even. We believe in high quality service to be the backbone of a strong long-term relations. We take
pride in the achievements of our clients and privileged to be part of this achievement.
To ensure the high-grade quality, we invest in professional resources with ample experience and
analytical skills that conforms to the requirements of the project. Our model of Quality Assurance
(QA) focuses on the processes utilized in the project efficiently to generate quality project
deliverables. It includes the following meeting standards, progressive enhancing project work and
eliminating project defects.
Take
measures to
improve
Analyze the Identify a

assessment problem
area
QA
Process
Compare Identify
results indicators
Prepare
criteria
15 | 2 5
Hifive team executes various QA activities to view the quality requirements, audit the results of
control measurements and analyze quality performance to make sure that right quality standards
and procedures are appropriately applied within the project. Following are the activities that we
undertake to ensure high quality of work:
1) Develop a Quality Assurance Plan

We will plan the overall process for assuring quality. Its purpose will be to formulate a Quality
Assurance plan template which is a highly efficient tool to assure quality in a project and surveil
problems and drawbacks that may come up during the project execution process. The quality
team will utilize a plan to do the rest of the Quality Assurance activities, such as Audit and
Analysis.
2) Audit Project Quality

We will execute a project quality audit to show the missing or inefficient policies, procedures
and processes that decreases quality levels and increases the probability of project failure.
During a supervised standard quality audit session under Project Manager, we will review
quality metrics such as defect frequency, budget deviation, failure rate, on-time performance,
and gauge project activities against the quality baseline.
3) Analyze Project Quality

We will analyze the quality of the project to inspect and investigate a project activity and
recognize what would improve the activity’s value.
We will examine all the problems encountered, deviations in constraints, and any tasks and
processes that provide value. It will involve fit analysis, root cause analysis, techniques for
recognizing and resolving issues, and techniques for formulating corrective actions.
4) Review Project Activities

Once the Quality Audit and Analyses are executed the next step would be to introduce the
recommended changes in project processes through project process review. This will complete
the Quality Assurance process cycle.
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5) Project Quality Assurance Techniques
Hifive’s PM will oversee the testing and evaluation phase of the deliverables. The Project
Manager is expected to direct and offer inputs to the design of the quality control system that
will check ongoing production. We use the following techniques:
a. Cause/Effect Matrix
b. Brainstorming
c. Synectic
d. Process Mapping
Here are the practices that we implement to extract the highest quality out of any given project:
1) Creating a Robust Testing Environment

2) Selecting release criteria carefully
3) Applying automated testing to high-risk areas to save money. It helps to fasten the entire
process.
4) Allocating Time Appropriately for each process
5) Prioritizing bugs fixes based on software usage
6) Employing dedicated security and performance testing team
7) Simulating customer accounts like a production environment
17 | 2 5
4.2 Service Quality Plan
Support Services Management
The Support Services will be rendered through a managed support structure which will provide:
 A multi-tier personnel structure ensuring that all available skills are put in use to address the
support issue and provide quality assurance of the service delivered.
 Team based approach negates the risk of having a single point of failure.
 Combined technical and business expertise to ensure best practices are followed.
 Strict control procedures for changes to software
 Availability of additional knowledgeable resources should the need arise – including those on other
projects if the severity and complexity of the issue demands it.
 Ensuring continuity of support by providing a larger knowledgeable team.
Service Level Agreement (For Support Issues only)
09.00 – 17.00 hours UAE Time for UAE within the Events – All severities are going to considered as
critical and high.
Service Severity 1 Severity2 Severity 3 Severity 4 (Low)
Description (Critical) (High) (Medium)
Business Inability to use The The application The application is

and the application application is is usable usable without
financial (i.e., It is down) usable, but without some one function that
exposure resulting in a severely functions that is not critical to
critical impact impacted or are not critical the overall
on operations major/critical to the overall operation or with
or business functionalities operation an alternative
severely cannot be operation
affected used process/procedure
Initial
Response 30 Minutes 30 Minutes 2 Hours 4 Hours
Time
Maximum
Response 60 Minutes 2 Hours 4 Hours 8 Hours
Time
Resolution 8 Business 16 Business 24-48 Business
96 Business Hours
Time Hours Hours Hours
18 | 2 5
We assort the nature of support under 3 broad categories, namely, Severity 1, Severity 2, and
Severity 3. Whereby, Severity 1, is a type of support that requires priority of highest level and is
required to be mitigated as early as humanly possible. Severity 3 requires priority of a low level and is
an issue that need not be resolved right away but eventually.
Severity 1: Produces a high priority situation in which those components of the Covered Scope that
are available to the public are inoperable or fail catastrophically.
1. RESPONSE: Client shall notify Hifive via email (info@hifive.ae) or phone (+97146067934) of the
Severity 1 problem.
2. Hifive Solutions will provide a response by a qualified member of its personnel to begin to
diagnose and to correct a Severity 1 problem as soon as reasonably possible during regular
business hours 09:00 to 18:00 Gulf Standard Time, Saturday to Thursday and excluding statutory
UAE holidays.
3. Hifive Solutions will respond via email to the “Authorized Client’s Contacts” within one (1) hour if
the issue is reported during the support hours listed above, or the next day if reported outside of
support hours, to provide a status update on the resolution process.
4. Hifive Solutions will exercise best efforts to resolve Severity 1 problems as soon as possible.
5. The resolution to the Severity 1 problem will be delivered as a resumption of operation of the
Covered Scope.
6. Hifive Solutions will email the Authorized Client’s Contacts, to notify them when the Covered
Scope is operational again and to identify any related Severity 2 or Severity 3 issues that were
part of the original problem or which were introduced as a workaround or emergency fix to
remedy the Severity 1 issue.
7. Hifive Solutions may, if required, revert to a previous backup of the client data to resolve a
Severity 1 issue that results from incorrect or corrupt data. In no case shall Hifive Solutions be
held responsible for data loss that may occur when reverting to a previous data backup when it is
necessary to resolve a Severity 1 issue.
19 | 2 5
Severity 2: Produces a high priority situation in which the performance (throughput or response) of
the Covered Scope degrades substantially under reasonable loads, such that there is a severe impact
on use; the Covered Scope is usable, but materially incomplete; one or more functions or commands
is inoperable; or the use is otherwise significantly impacted.
1. RESPONSE: Client shall notify Hifive Solutions via email (info@hifive.ae) or phone (+97146067934)
of the Severity 2 problem.
2. Hifive Solutions will provide a response by a qualified member of its personnel to begin to
diagnose and to correct a Severity 1 problem as soon as reasonably possible during regular
business hours 09:00 to 18:00 Gulf Standard Time, Saturday to Thursday and excluding statutory
UAE holidays.
3. Hifive Solutions will respond via email to the “Authorized Client’s Contacts” within four (4) hours
if the issue is reported during regular business hours (see above), or the next business day if
reported outside business hours, to provide a status update on the status of the resolution
process.
4. Hifive Solutions will exercise best efforts to resolve Severity 2 problems within five (5) business
days.
5. The resolution to the Severity 2 problem will be delivered to the client as a workaround, or as a
software code patch to the Covered Scope, or as a configuration change to the web server hosting
the Portal. Those issues which are applicable to users of the Portal other than the client will be
filed in the public issue tracking system and the fixes applied to the next release of the Covered
Scope.
6. Hifive Solutions will email the Authorized Client’s Contacts to notify them when work to rectify
the Severity 2 issue has been completed, and to detail any Severity 3 issues that were part of the
original problem or which were introduced as a workaround or emergency fix to remedy the
Severity 2 issue.
20 | 2 5
Severity 3: Produces an inconvenient situation in which the Covered Scope is usable but does not
provide a function in the most convenient or expeditious manner, and the user suffers little or no
significant impact.
1. RESPONSE: Hifive Solutions will exercise best efforts to resolve Severity 3 problems in the next
public release of the Covered Scope.
2. Hifive Solutions may, at its discretion, apply a software patch to the Covered Scope to resolve a
Severity 3 issues prior to the next public software release.
3. As per the articulation in the contract, client also has the option to compensate Hifive Solutions
on a time and materials basis to develop and apply a prerelease fix for the Severity 3 problem. In
such instances, those issues which Hifive Solutions deems applicable to users of the Covered Scope
other than the client will be filed in the public issue tracking system and the fixes applied to the next
public release of the Covered Scope.
21 | 2 5
5. After Sale Support
5.1 Annual Maintenance
Warranty will be for 1 year from the date of deployment. Warranty will cover fixing of any bug
related to the component that would have been developed and tested and deployed.
For further maintenance, 3G Connections may sign an Annual Maintenance Contract with Hifive
Solutions to ensure, regular maintenance of the system and uninterrupted service.
Maintenance cost is included in the commercial section below.
22 | 2 5
5.2 Knowledge Transfer
We strongly adhere to the principal that knowledge transfer is not a task, but rather a process that
embeds the intent to empower users through a combination of ad-hoc and formal activities to
transfer knowledge from the consultants to 3G Connections. We believe that knowledge transfer like
quality management should underlie every engagement between the Vendor and the client. That is,
1. All activities performed by Hifive shall be documented (for reference by the client’s personnel)
2. All activities shall involve the shadowing of client’s personnel providing “field” experience with
working on the system.
3. All issues and respective resolutions are documented and available for later reference.
While Hifive Solutions leverages several methods to transfer the knowledge – we also believe that
the most efficient and proven method involves “train-the-trainer” approach which allows the client’s
personnel to train other users as the client’s personnel better understand the organizational culture.
Furthermore, this is more cost-effective solution as internal resources are engaged in the knowledge
transfer process. Other than the “train-the-trainer” approach, RPC leverages the following initiative
in the knowledge transfer process:
 Transactional processing – sitting with users in submitting transactions via the system correcting
any issues live. This has proven a highly effective method and allows Hifive’s personnel to identify
training gaps.
 Business process understanding – Hifive personnel together with the Super Users can transfer
knowledge of the respective processes through existing flow-diagrams. This has proved especially
useful in imparting a high-level / big-picture view of the inter-dependencies of activities performed
on the system.
 Master data dependencies – This is limited to the technical team and discusses the overall data
model used to implement the system.
 Integration Points training – This presents the interfaces between the Oracle System and other
systems including the points at which these systems integrate allowing the client’s personnel to
better identify and resolve issues.
 Continuing online communication and collaboration about tips and tricks
 Ad hoc troubleshooting meetings with the client’s Support Team
23 | 2 5
6. Commercial Charges
Hifive Solutions will offer its dedicated services to 3G Connections throughout the project. The breakdown
for cost is as follows:
Description Duration
Analysis and Requirement Gathering 2
UX/UI Design (Customization) 2
Customization & Integration 23
Testing and Quality Assurance 2
Implementation and Handover 1
Total 30 Working Days
ERP Cost:
Description Cost
ERP Solutions – Inventory AED 55,000
24 | 2 5
7. Payment Terms & Conditions
Hifive Solutions accepts the following payment terms to ensure best service and support and we are
flexible for the client terms if this does not meet theirs:
- First Payment : 50% on Contract Signing
- Second Payment : 25% after Design Approval
- Final Payment : 25% at Project Sign-Off
Payment: We accept payment by cheques or bank transfer to:
HIFIVE SOLUTIONS FZC

RAKBANK
Account Number: 0032892011001
IBAN A/C No: AE550400000032892011001
25 | 2 5

2021 - 0114 - ERP Solutions (3G Connections)

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2021 - 0114 - ERP Solutions (3G Connections)

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Document Ref: 2021 – 0114 (Technical & Commercial)

Proposal: ERP Solution – Inventory

Prepared By: Joshua Nathaniel Quilatan

1. Executive Summary ....................................................................................................................... 2

3. Mobile Application Development

4. E-commerce Solution – Website and Mobile Apps

6. System Development and Workflow Automation

7. Software Solutions & Integrations

TESTING AND IMPLEMENTATION

• Analysis of the Requirements

• Programming and Approval

• Testing and Quality Assurance

• Maintenance and Support

1. Design and Layout

5. Reports and Logs

• Maintaining the Infrastructure, Networking, and security.

Readiness of the integration layer for the following:

• Failure to receive prompt official approvals

• Hifive to propose the feasible staging and production environment.

Our PM will be responsible for the following deliverables:

We will define the entire Project

We will plan the milestones Hifive project Client's Project

Requirement Implementation Coordinating

Necessities Documentation Training Meeting

UX Design Suggestions IT Dept.

Agile Business Implementation

Analyze the Identify a

1) Develop a Quality Assurance Plan

2) Audit Project Quality

3) Analyze Project Quality

4) Review Project Activities

1) Creating a Robust Testing Environment

Service Level Agreement (For Support Issues only)

Business Inability to use The The application The application is

Maintenance cost is included in the commercial section below.

Analysis and Requirement Gathering 2

UX/UI Design (Customization) 2

Customization & Integration 23

Testing and Quality Assurance 2

Implementation and Handover 1

Total 30 Working Days

ERP Solutions – Inventory AED 55,000

- First Payment : 50% on Contract Signing

- Second Payment : 25% after Design Approval

- Final Payment : 25% at Project Sign-Off

Payment: We accept payment by cheques or bank transfer to:

HIFIVE SOLUTIONS FZC

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