Knowledge Assessment

Criteria

Unit code, name and release number

BSBMED305 - Apply the principles of confidentiality, privacy and security within the medical
environment (1)

Qualification/Course code, name and release number

BSB31115 - Certificate III in Business Administration (Medical) (1)

Student details

Student number

Student name
Eliza farthing

Assessment Declaration
 This assessment is my original work and no part of it has been copied from any other
source except where due acknowledgement is made.

 No part of this assessment has been written for me by any other person except
where such collaboration has been authorised by the assessor concerned.

 I understand that plagiarism is the presentation of the work, idea or creation of

another person as though it is your own. Plagiarism occurs when the origin of the
material used is not appropriately cited. No part of this assessment is plagiarised.

Student signature and Date

Document title: BSBMED305_AE_Kn_1of2 Page 1 of 14

Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2 ELIZA FARTHING
 Wednesday, 17 March 2021

Document title: BSBMED305_AE_Kn_1of2 Page 2 of 14

Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2 ELIZA FARTHING
 Version: 1.0
Date created: 9 December 2019
Date modified: 21/06/2021

For queries, please contact:

Technology and Business Services Skills Point

Corner Mary Ann and Harris Streets

Ultimo NSW 2007

© 2019 TAFE NSW, Sydney

RTO Provider Number 90003 | CRICOS Provider Code: 00591E
This file can be found at: TAFE Learning Bank
The contents in this document is copyright © TAFE NSW 2019, and should not be reproduced without the
permission of the TAFE NSW. Information contained in this document is correct at time of printing: 21 June
2021. For current information please refer to our website or your teacher as appropriate.

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Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2 ELIZA FARTHING
 Assessment instructions
Table 1 Assessment instructions
Assessment details
Assessment overview
Assessment Event
number
Instructions for this
assessment
Submission instructions
What do I need to do to
achieve a satisfactory
result?
What do I need to
provide?
Due date/time allowed
Assessment feedback,
review or appeals
Short answer questions:
Read the question carefully.
1. Refer to “The Surgery” Policy and Procedures Manual to explain the
policies/procedures outlined in the table below.
Document title: BSBMED305_AE_Kn_1of2
Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2
Instructions
The objective of this assessment is to assess your knowledge as would
be required to apply principles and procedures relating to
confidentiality, privacy and security to own work within the medical
environment.
1 of 2
This is a written assessment and it will be assessing you on your
knowledge of the unit.
This assessment is in 2 parts:
1. Short answer questions
2. Assessment feedback
On completion of this assessment, you are required to upload it or hand
it to your trainer for marking. It is important that you keep a copy of all
electronic and hardcopy assessments submitted to TAFE and complete
the assessment declaration when submitting the assessment.
To achieve a satisfactory result for this assessment all questions must
be answered correctly.
Pen (if completing manually), USB or access to cloud storage if
completed electronically.
Refer to Unit Assessment Guide for due dates.
The estimated time for a student to complete this assessment is
90 minutes. However there is no time limit for students to
complete this assessment. Students may complete the
assessment outside of the classroom and submit to their teacher
for marking.
Appeals are addressed in accordance with Assessment Guidelines for
TAFE NSW.
Page 4 of 14
ELIZA FARTHING
 Each answer should be a minimum of 70 words but no longer than 250 words.

Requirement Policy/procedure

All staff must follow the following guidelines to minimise the

risk of potential breaches of confidentiality:
 Computer screens must not be able to be seen or be
accessible to the public including couriers and visitors.
 Computer screen displaying a previous patient’s data are
closed before the next patient enters the consulting room.
 Computing screens are locked when the doctor or staff
leave the consulting room or if the patient is left alone.
 Doctors must keep scripts, medications, medical records
and related personal patient information secure, whilst
they are not in attendance in their consulting room.
 Front desk staff must respect the privacy of patients at all
times when collecting information.
Maintaining  Patient medical records are under no circumstances to be
confidentiality placed on top of the reception desk. All incoming mail and
items for courier or pathology collection must be stored
out of public view.
 Incoming mail including patient results, reports etc are to
be date stamped by front desk staff and placed in treating
practitioners in tray. Once initialled by the doctor, carry
out any follow-up action, scan into patient clinical record
and check for legibility and then place original in secure
box under reception desk and shred daily.
 Whenever a door to any office, consulting or treatment
room is closed staff must knock and wait for a response
prior to opening the door.

Privacy

Our Privacy Policy is to be made available to all patients on

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 request. Front desk staff must ensure sufficient copies of the
policy are available at reception at all times.
Front desk staff are to alert all new patients to the privacy
policy overview at the bottom of the new patient registration
form.

Patients who wish to remain anonymous

Patients may choose to receive services anonymously if, for
example, sensitive issues arise or they feel they may be at
risk such as in domestic violence situations or difficult
relationships. In these circumstances, the use of an alias or
“disguised identity” may be used. All requests must be
referred to the Practice Manager.

Our surgery provides security for patients, staff and visitors.

All surgery staff are aware of, and are able to, implement
protocols to ensure the safety and security of all persons
within the surgery.
Our zero tolerance approach to verbal, aggressive and
violent abuse and behaviour towards staff and other patients
is clearly displayed in the waiting room and will not be
tolerated under any circumstances.
The premises are protected by an alarm system that has
Security motion detection sensors located throughout the surgery. A
“Panic” button, linked to the security system, is located under
the reception desk.
During routine surgery hours at least one reception staff
member, in addition to the practitioner must be present at all
times.
Medical records, prescription pads, letterheads,
administrative records and other official documents must not
be accessible to patients or visitors to the surgery.

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 2. Identify the legislation/s relevant to each work area listed below.

Work Area Relevant Legislation

The Privacy and Personal Information
Privacy Protection Act 1998 
Security of medicine Medicines Act 1968 
Record Storage The State Records Act 1998
Work, Health and Safety
he Work Health and Safety Act 2011 (NSW) 
practices

3. Identify at least two (2) storage requirements for each of the following:

a. Patient records in hard copy (paper, folders etc)

1. should be stored out of sight of unauthorised employees or work colleges.

3. Locked in a cupboard, draw.

b. Patient records in soft copy (electronic files)

1. have a secure and private patient folder

2. have a password or some kind of face recognition

4. Identify at least three (3) storage requirements for each of the following:

a. Schedule 8 (S8) medications

1. out of sight from customers

2.locked in a safe

3.must be bolted into the ground

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Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2 ELIZA FARTHING
 b. Schedule 4 (S4) medications

1. chlorsig eye ointment/ drops

2. hydrozole cream

4. Restivit

c. Medications not classified as Schedule 8 or Schedule 4

1. panadol

2.nurofen

3.cough mixture

5. Drugs, equipment and other materials need to be secured at all times to comply with
manufacturer requirements. Provide two (2) other requirements must be adhered
to?

1. Medications are kept in the correct room temp

2. S8 drugs need to be written down in the s8 book before the drug gets taken out of the safe.

6. List at least four (4) reasons why medication/drug storage is so important.

1. Safety of yourself and others

2. It could tamper with the medications and how effective they work

3. Injections needs to remain in the fridge at all times even once it has been labelled

it needs to go back in the fridge in a fridge bag until the customer/ patients come to pick it up

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 4. If some drugs get into the wrong hands it could cause very serious side effects or in some
cases it can be fatal. Knowing the policy and procedure for all medications and drugs will also
really help but if you get stuck you can also double check with a team leader or manager.

7. Explain what the following storage areas are appropriate for.

a. Is the below, a satisfactory storage option for patient records? Explain why or why
not.

No,

This is a breach of privacy and patient confidentiality as it is not out of eye view from employee
or customers, easy access to get a hold of a patients folder , and anyone can read through these
files.

b. Is the image below, a satisfactory storage option for Schedule 8 (S8) medications?
Explain why or why not.

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Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2 ELIZA FARTHING
 Yes,

c. Is the image below, a satisfactory storage option for medications that are not
categorised as Schedule 8 (S8) or Schedule 4 (S4)? Explain why or why not.

Yes,

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 S4 can not be kept in reach of any public, it must be kept behind the counter where the
pharmacist can assist you or the customer with whatever issue they need help with

d. Is the below, a satisfactory storage option for patient records? Explain why or why
not.

Yes,

Its safe, secure and has a lock to keep out any unauthorized personal.

e. Is the image below, a satisfactory storage option for medications that are not
categorised as Schedule 8 (S8) or Schedule 4 (S4)? Explain why or why not.

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 Yes and no,

It isn’t very practical, but you could store your eye drops, creams, injections (that don’t need to
be refrigerated)

f. Is the below, a satisfactory storage option for patient records stored electronically?
Explain why or why not.

Yes,

Because it can only be accessed with a password which only the manager or team leader should
have.

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 Part 2: Assessment Result and Feedback
NOTE: This section must have the assessor signature and student signature to complete the feedback.

Assessment outcome
☐ Satisfactory

☐ Unsatisfactory

Assessor feedback
☐ Was the assessment event successfully completed?

☐ If no, was the resubmission/re-assessment successfully completed?

☐ Was reasonable adjustment in place for this assessment event?

If yes, ensure it is detailed on the assessment document.

Comments:

Assessor name, signature and date

Student acknowledgement of assessment outcome

Would you like to make any comments about this assessment?

Student name, signature and date

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Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2 ELIZA FARTHING
 Eliza farthing

Wednesday, 17 March 2021

NOTE: Make sure you have written your name at the bottom of each page of your
submission before attaching the cover sheet and submitting to your assessor for marking.

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Resource ID: TBS_18_013_BSBMED305_AE_Kn_1of2 ELIZA FARTHING