CHCDIV001 work with diverse people

CHCCCS023 support independence and wellbeing

Name: Puja Silwal

Task 1

Answer 1a

Workplace diversity means creating an inclusive environment that accepts each individual's differences,
embraces their strengths and provides opportunities for all staff to achieve their full potential

b. Advantages are:

 increased adaptability
 broader services rang
 variety of viewpoints

disadvantages are:

 language barriers
 conflict
 social tension

Answer2

We can develop or improve social and cultural awareness by:

 By understanding each other

 Respect the people from different caste, culture, and religious
 Increase the awareness

Answer 3

The methods for improving and promoting inclusiveness of culture and diversity in the workplace are:

 Always handle the problem in a new perspectives way

 Understand the cultural differences and perspectives in order to improve communication and avoid
misunderstanding
 Create a diverse community

Answer 4
Everyone is responsible for cultural inclusiveness because as we know that we all are from different
background and we must understand and respect the cultural values of different people. Positive
commitment to workplace should be conduct and argument or conflict should not be done related to the
cultural issues

Answer 5

They are:

 In order to carry out the complex task

 Services are required for effective communication in order to prevent from mistakes
 I order to maintain privacy, accuracy and confidentiality

Answer 6

They are:

 Disability discrimination Act 1992

 Age discrimination Act 2004
 Racial discrimination Act 1975

Answer 7

a. Yes, Tom is discriminated against relation status; Discrimination happens when a person is treated
less favorably than another person with a different marital or relationship status would be treated in
the same or similar circumstances
b. The Human Rights and Equal opportunity Commission Act 1987

Answer 8:
a. No, this is not example of culture inclusiveness because Jana’s food selection was not
included in food order and reason for not inclusion was against the culture inclusiveness
b. Organizer of food should have responded in polite manner explaining reason for non-inclusion
of Jana food preference

Answer 9:

Human rights are the basic rights and freedoms that belong to every person in the world, from birth
until death. They apply regardless of where you are from, what you believe or how you choose to live
your life.

Answer 10

a. They are:
 Communicate slowly and clearly
 Understand what is meant to say(clarification)
  Choose the medium effective mean of communication (email, phone and so on)
b. They are:
 Three examples of universal imagery or colors used in workplace are:
 Pictures or videos
 Different colors are used for attraction like red, blue and so on

Answer 11

Some benefits of culture and diversity on Australian employment and economy are:

 Expanded business globally

 Many international students are attracted for international degree in Australia
 Tourism industry has moved forward

Answer 12

The issues are

 Discrimination may occur within the employment

 Financial trouble may occur
 Inadequate access to health care system

Answer 13

a. Someone at a young age:

Young age is the identity formation period they do not care about culture, language or ethnicity.
They are appreciating that culture itself is fluid, and the young person and their family may be
undergoing transformations through the migration experiences

b. Old generation people get stuck on their traditional working methods. They belief that
communication is the effective to welcome trusting environment.

Answer 14

a. Elsie face the problem of leakage, and it may cause other risk like fire, damage of infrastructure of
house and so on.
They are:
 Her roof need to be maintained
 Health checkup should be done
 Proper gates, door and window should be fixed
 Adequate communication system
b. Glanni face problem with eye that his eyesight is degrading day by day. He will face problem while
doing shopping, walking or daily activities.
 Strategies are:
 He should perform his eye checkup frequently
 He should be provided care by care giver
 Remove the material which may affect harm to his eyesight
 He should be provided good communication material

Answer 15

a They are

 Wheelchairs
 Clothing
 Personal alarm
 Gardener
 Care giver
 Physiotherapist
 Assistive tools and technology
 Language materials

b.

Strategies put in place to increase strength

Strategies for Lols Benefits Carer support

Nutrition Carer with the help of doctor

and RN can work on Nutrition
Eating well is even more essential for plan to develop strength
persons who are living with paralysis.
Because of changes that occur to the
body after trauma or disease, it’s
more important than ever to
understand the role nutrition plays in
maintaining health.

Recreation Sports Recreation sports like below will help Carer with the help in
in developing participation of recreation
sports in timely manner keeping
o Billiards in mind which suites and
o Bowling interest.

o Camping
 o Gardening

Arts and Creativity Arts and Creativity like gardening and To help to get engage in Arts
music give strength to mind and body. and Creativity activities and
Also, will helps to come out of redevelop their interest and
Psychological trauma. appreciate timely.

Answer 16

a. Age care client feel disempowered because of dementia and they do not have family support and
friend for doing communication and passing time
b. Two strategies that can enable clients to be empowered are:
 Supporting their opinion rather than ignoring it
 Involve them in decision making process and appreciate their thoughts

Answer 17

Sexuality: Sexuality is just one of those things you are born with; you do not choose it, it’s just part of who
you are, whether you are physically, emotionally & sexually attracted to males, females, or even both

Personal identity: Personal identity is the concept you develop about yourself that evolves over the course
of your life

Spirituality: According to Waaijman, the traditional meaning of spirituality is a process of re-formation which
"aims to recover the original shape of man, the image of God

Cultural identity: Cultural identity is the identity or feeling of belonging to a group. It is part of a person's
self-conception and self-perception and is related to nationality, ethnicity, religion, social class, generation,
locality or any kind of social group that has its own distinct culture

Answer 18

a. Financial

Unable to pay bill

Abusing the power of attorney
Unfamiliar with the document

Sexual

Sexual assaults
Injury or trauma to genital areas
 Non- consensual sexual contact

Physical

Handling roughly
Physical toucher
Internal or external injuries like dislocation, sprains and so on
Psychological abuse

Depression
Dementia
Social isolation

b. yes, we have an obliged it to Department of health and ageing within 24 hours.

c. prolonged sadness
loss of interest
feeling of loneliness
depressed

Distress
Bad thoughts
Nervous or anxiety
Feeling of burden to other

Anxiety
Panic
Hopelessness
Chest pain

Lack of engagement
Withdrawal
Depressed
Isolated

High level of emotional expression

Increase in pulse rate or heart rate
So happy or sad
Anxiety

Answer 19
 the idea of sex as one gets older is still clouded with myths and uncertainty. Society tends to hold the idea
that older people simply do not participate in or enjoy sex as much as younger people. One study even
showed that a significant amount of the elderly has pronounced their sex lives over at around age 50 or
60.1However, many studies have shown that couples still enjoy engaging in sexual activities late into their
seventies and eighties. It is very possible for the elderly to be sexually active and satisfied with their sex
lives, no matter what age they are.

Answer 20

a. They are:
 Heart disease
 Diabetics
 Cancer of oral canal
b. They are:
 Exercise improve in blood circulation
 Exercise helps for relaxation
 Exercise helps to maintain energy level
 Exercise helps to make your body fit and healthy
 Exercise combats health condition and diseases

Personal hygiene is important in age care because it helps to maintain our body fit and healthy by
preventing from diseases

c. Four common diet related to health problem for old age are:
 Heart problems
 Diabetics
 Increase blood pressure
 Dementia

d. Four things that can improve mental health are:

 Healthy life style
 Relaxation technique
 Supportive
 No conflict or argument with them

answer 21a

Aged clients with alcohol addictions The Alcohol and Drug Information Service (ADIS)
offers confidential and anonymous telephone
 counselling and information for individuals,
parents, and concerned others.

Vietnamese Women The Australian Vietnamese Women’s Association

Incorporated (AVWA), formerly, Australian
Vietnamese Women’s Welfare Association, has
been serving the community since its
establishment on January 15th, 1983.

Arthritis Sufferers ARTHRITIS AUSTRALIA and Arthritis

Introspective (AI) 

Italian men Italian community group

bThey are

 It helps to improve mental health

 Relax your mind
 Increase the contact among the people

Answer 22

We should respect and value culture of different people and treat them in a very respectful way and
manage the dynamics of differences

Answer 23

Three problem that are currently facing by older people are:

 Isolation: as they are getting older and older they become loneliness
 Loss of independence: they need to dependent on other for daily activities
 Health related problem: they suffer from different health issues like diabetics, heart disease and so
on.

Answer 24a.

Normal ageing is a gradual process of getting older. We all are involved in this process day by day. The
bulk of the changes that take place over the years can be strongly affected by exercise levels and other
lifestyle characteristics. Dietary, nutritional, physical environmental, alcohol and smoking habits, social
environment and so on can influences the normal ageing process
B Aging in place is a term to describe a person living in a residence of their choice as long as they want to
able to stay without inferring the daily lives.

Answer 25

a. community participation like:

 gathering with friends
 involve in religious activities

challenges are:
 illness
 disability
 loneliness
 lack of support
b. most of old age people suffer from loneliness.
Following are the support for old age people:
 Respect their feelings
 Never leave them alone
 Provide assisting devices
 Solve their problems

Answer 26
I would find it by following ways:
 By doing by research
 By communicating with people from different background or culture

Answer 27

I will do following things:

 Respect the clients culture or religious beliefs

 Eliminate biases or prejudices
 Involve in learning about cultural values, norms and so on

Answer 28

a. Cultural interpreter who also act as culture brokers in assessing patients and providing meaningful
interpretation of their clinical problems. The interpreter acts in collaboration with the consultant in
generating the cultural formulation and recommendation. He interpreter should speak the specific
dialect of the patient and be well versed with local knowledge, cultural beliefs, and practices of the
patient's cultural group.
 b. An interpreter's role is to facilitate communication between two or more people who use different
languages, being either spoken or signed. The interpreter should speak the specific dialect of the
patient and be well versed with local knowledge, cultural beliefs, and practices of the patient's
cultural group.

29
They are:
 Build common goals
 Negotiation with matters
 Apologies for the matter

Task 2

Case study

1 Claude separation from ray Is having on his emotional well-being because he is feeling lonely and he
missed ray terribly

2She is isolating him from his partner. Her attitude is disrespectful. Being apart from Ray will make him
lonely and sad. Her discriminatory attitude could make him feel inadequate and reduce and his self-
confidence and self-respect

3 They are:

Strategy 1: Rays sister should be made convinced about their relationship

Strategy 2: Their communication can be done in phone as well

Strategy 3: One driver should be provided to Ray for his assistance

4 The effect are:

  Difficult to adjust
 Loneliness
 Depression
 Emotional

Organisation 1: Name” Neami National

Website address: www.neaminational.org.au

Organisation 2: Name” Depression and Bi polar Meet up groups

Website address: www.meetup.com/Depression-Bi-polar-Meetup-Group

6 They are given time to spend together

7 I think safer alternative would be decoration with electric lights, colors and buke of flowers

8 I will deal with the problem by explaining their behavior is not good9

9 By respecting their preferences rather than judging it

Case study 2

1 cultural issues are:

Barry is aboriginal, and Ahmed is Muslim

2 it is illegal to discriminate against someone on the grounds of religious practice

3The statement is discriminatory as this is very alluding statement and does not address differences
4 To solve this problem they should respect each other and act professionally

5 They should have engaged in group work to resolve cultural differences

6 Management should supervise the staff activities and meeting should be held if conflict occur

Case study 3

1 Harry physical disabilities may impact on his overall wellbeing because he needs assistance to do daily
his activities

2 They are

 News paper
 Book s
 Chees
 Walking aids
 Shower assistance
 Physiotherapist
 Exercise
 Diaper

Strategies for Harry Benefits Carer support

Regular walking Increase in strength and Monitor
balance Encouragement

Physiotherapy Movement in his legs Arrangement for physiotherapy

 Strategies for Harry Benefits Carer support
Light exercise Flexibility Monitor and help him to perform
exercise

4. Regular checkup and exercise should be done

5 harry would enjoy reading books and newspaper, cheese and so on

Case study 4

1 Balance diet and weight reduction technique should be provided to Billy

2 The main objective Is to reduce weight maintain health

3 They are

Respiratory system

Cardiovascular system

Mental health

4 It is mobility

5wheel chair can be used to assist mobility

6 Assists while doing exercise and positive vibes helps to recognize his strength

7 They are

 Balance diet
 Psychological support
 exercise

8 Daily progress notes should be kept on track

Case study 5
1 Fadi have right to have meal according to his preferences

2 consults with kitchen staff and discuss about the problems

3 They are

 More alternative meals

 Serve food in a different way
 Encourage should be done

4 By discussing the problems with him

Case study 6

1 I will report to my senior staff and supervise her action

2 Assess his general condition and do not leave her alone