Professional Documents
Culture Documents
CHCDIS002
Follow Established Person-centred
Behaviour Supports
Student Name: Abhiskar Chhetri
The table below shows all the assessment requirements for this unit. Once a student has satisfactorily
completed all requirements related to the unit, they can be given a Final Assessment Result of ‘C-
Competent’. A number of spaces have been provided to record multiple attempts. Final Assessment
Results should only be recorded once all tasks have been attempted.
Task Outcome
1. Written Questions
2. Role Play
3. Journal
Student Name:
Student ID:
Assessor Name:
This unit requires that you complete 3 assessment tasks. You are required to complete all tasks to
ABOUT YOUR
demonstrate ASSESSMENTS
competency in this unit.
Supporting resources
You may like to look at the following websites, books and documents for more information about the topics
related to this unit:
Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
Reassessment
Students who are deemed NYC at the first attempt will be given two more opportunities for re-assessment
at a mutually agreed time and date without any cost to learner. If a learner fails the re-assessment after
two additional attempts, they will be advised to re-enrol in the unit and learner will be required to pay the
cost applicable for the unit. For further details, refer to Chandler RTO’s Assessment Policy and Chandler
RTO’s Course Progress Policy.
Students not satisfied with an assessment outcome may appeal the assessment decision by accessing
Chandler RTO’s Complaints and Appeals Policy. In the first instance, learners are encouraged to appeal
informally by contacting their trainer/assessor and discussing the matter with them. In the event that the
learner is dissatisfied with the outcome of such discussion, the learner may appeal further to either the
Lead trainer and/or course coordinator. If a learner is still dissatisfied, the learner may appeal formally and
in writing to have their result reviewed.
For more information, refer to Complaints and Appeals Policy and Procedures.
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of
PERFORMANCE
this unit, manage tasks EVIDENCE
and manage contingencies in the context of the job role. There must be evidence that the
candidate has:
provided positive support in response to at least 3 different situations of behaviours of concern
responded to at least 1 critical incident relating to adverse behaviour in accordance with
individualised behaviour support plan and organisation’s policies and procedures
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks
KNOWLEDGE
outlined EVIDENCE
in elements and performance criteria of this unit, manage tasks and manage contingencies in the
context of the work role. This includes knowledge of:
principles and practices of positive behaviour support which focuses on the individual person
the social model of disability
the impact of social devaluation on an individual's quality of life
positive lifestyle enhancement strategies, including:
positive reinforcement
motivation
stress management
engagement in meaningful activities
support relationships
nutrition
environmental and systems improvement
For all documentation on the performance criteria and assessment requirements of the unit CHCDIS002 Follow
established person-centred behaviour supports, please refer to the training.gov.au website with this link:
https://training.gov.au/Training/Details/CHCDIS002.
Students: Please fill out this cover sheet clearly and accurately for this task.
ASSESSMENT DETAILS
Assessment Type AT1: Written questions AT2: Role play AT3: Journal
I have not cheated or plagiarised the work or colluded with any other Yes No
student/s.
I have correctly referenced all resources and reference texts to complete Yes No
these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action
Yes No
may be taken against me.
STUDENT DECLARATION
ASSESSOR DECLARATION
I, declare that I have conducted a fair, valid, reliable, and flexible assessment with this student.
I, declareFEEDBACK
STUDENT that I have observed the student demonstrate
AND ASSESSMENT APPEALSunit outcomes through consistent and
repeated
Dear application of skills and knowledge over a period of time.
Student,
I, declare that I have provided appropriate and timely feedback.
You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer
to your Student Handbook for more information about our appeals process or visit our website.
Trainer/Assessor Name:
I have received my assessment result and I am satisfied with the given feedback for this assessment.
ITrainer/Assessor Signature:
am not satisfied about my result, and I would like to appeal regarding my result.
Date: / /
TASK SUMMARY:
This is an open book test – you can use the Internet, textbooks and other documents to
help you with your answers if required.
You must answer all questions correctly.
Write your answers in the space provided.
If you need more space, you can use extra paper. All extra pieces of paper must include
your name and the question number/s you are answering.
You may like to use a computer to type your answers. Your assessor will tell you if you can
email them the file or if you need to print a hard copy and submit it.
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do
one of the following:
Answer the questions that were incorrect in writing.
Your assessor may allow you to answer the questions that were incorrect verbally.
Instructions to students:
QUESTION 1
Provide THREE types of legislation both on a national level and within your state that is related to protecting human
rights and practice standards in disability services.
Act 1: National Disability Insurance Scheme (NDIS) Act 2013 (National Level - Australia):
The National Disability Insurance Scheme (NDIS) Act 2013 is a significant piece of
legislation at the national level in Australia. The NDIS provides individualized funding
and support to eligible people with permanent and significant disabilities. It aims to
empower individuals with disabilities to have greater choice and control over their
support, enabling them to achieve their goals and participate fully in their
communities. The NDIS sets out the framework for delivering disability services and
support in a person-centered and flexible manner.
Act 3: Victorian Charter of Human Rights and Responsibilities Act 2006 (Victoria, Australia):
The Victorian Charter of Human Rights and Responsibilities Act 2006 protects the
human rights of all individuals within Victoria, including people with disabilities. It sets
out 20 fundamental human rights, such as the right to equality, privacy, and
protection from torture and inhuman treatment. This legislation applies to all public
authorities, including disability service providers, ensuring that their actions align with
human rights principles. The Charter enhances the accountability of public
authorities and promotes the protection of human rights in all areas of service
provision, including disability services.
Commonwealth legislation:
QUESTION 2
Identify the SIX National Standards that apply to disability service providers.
1. Rights: The first standard focuses on upholding the rights of people with disabilities. It
emphasizes the promotion of human rights, dignity, and respect for the individual's
autonomy and choices.
2. Participation and Inclusion: This standard centers on promoting the active participation and
social inclusion of people with disabilities in their communities and society. It aims to support
individuals in achieving their personal goals and aspirations.
3. Individual Outcomes: The third standard is about designing and delivering services that are
person-centered and tailored to the specific needs and preferences of each individual. It
emphasizes the achievement of positive and measurable outcomes that enhance the
person's quality of life.
4. Feedback and Complaints: This standard focuses on establishing effective mechanisms for
gathering feedback, addressing complaints, and continuously improving service delivery
based on the input of clients and their families.
5. Service Access: The fifth standard addresses the accessibility and responsiveness of
disability services. It aims to ensure that services are available, accessible, and culturally
appropriate to people with disabilities.
6. Service Management: The last standard deals with the management and governance of
disability service providers. It emphasizes the need for strong leadership, clear policies and
procedures, and a commitment to continuous improvement and innovation.
QUESTION 3
Marty is 53 years old and suffers from quadriplegia. He lives in a state government-funded group home and
spent days with an undiagnosed broken left leg.
Due to his condition, he was not able to verbally communicate his levels of pain and symptoms, including
a protruding bone that went unnoticed by the staff on duty.
After two days a staff member raised concerns to management; however, they decided it was best to wait until the
next day to contact a doctor for treatment.
QUESTION 4
The staff always have trouble with Jodie when it comes to taking her medications, as she becomes physically
challenging towards staff on duty.
Jodie has an intellectual disability and tends to become irritable quite frequently.
To teach her a lesson, a staff member punches her and pushes her into a garage for ‘acting up’ and refusing
to take her medication.
Jodie was locked in the garage for nearly 24 hours with nothing but a bucket for a toilet, before they let her
back inside.
1. Leisure Constraints Model deals with the elements that individuals assume inhibit them from
actively engaging in and savoring recreational time and amusements. The very first type of
constraint in this model is Intrapersonal Constraints. It refers to the internal elements of a
person i.e., personality attributes that unfold insecurities and prevent them from being
involved in social interaction and engagement activities. Individuals living with disability may
have developed low self-esteem as they aren’t treated the same as any other individuals.
Also, they grow reserved as the time passes and learn to live within themselves that they
don’t want to open. Thus, internal factors cause hindrances in social inclusion.
2. Interpersonal Constraints These feature barriers in leisure activities resulting from the
relationships they have with other people. This may include obligations of the family, lack of
leisure partner or mismatched partner. People with disabilities have a very rare chance to
vibe with other people as they have difficulties connecting emotionally. They are worried
that the social construct can never let other people spend time with them without any
judgements. They are worried that people don’t consider them worthy enough to enjoy and
spend leisure time together. This establishes a barrier as they lack this energy to prove
themselves to fit in with a social construct that doesn’t accept them as a part of society.
3. Structural Constraints These constraints deal with the differences between an individual’s
interest and reality (actual participation). These constraints may include time, money, health
etc. that prevent people from engaging themselves in leisure activities. In the case of people
with disabilities, their health conditions play a major role. Disabled people too have various
interests, but they feel like these health conditions have been forced on them. So, these
structural constraints also play a major role. For example: a person with quadriplegia is busy
enough to deal with so many health complications that there is no question about leisure
activity.
QUESTION 6
The United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) is an
international human rights instrument that recognizes the rights of disabled people and the
obligation of national authorities and legislation to help and prosper favorable services to address
those rights. The treaty has principles like Equality of opportunities, Accessibility, no disparity
based on gender, Respect to the especially abled people, Protection and regards to the identity of
disabled people.
The purpose of The United Nations Convention on the Rights of Persons with Disabilities
(UNCRPD) is to encourage, safeguard, and guarantee that all people who are disabled have full
and equal enjoyment of all rights and fundamental freedoms, as well as to show consideration for
their inherent worth
Article 19 Article 19 of UNCPRD must talk about individual autonomy and Social Inclusion. This
explains that people with disabilities also can celebrate their individual freedom by
enjoying similar fundamental rights as by others and placing themselves socially out
there.
i) Disabled people have the same right as everyone else to pick their place of
abode, as well as location and people they want to live with, and are not
required to participate in a particular accommodation.
ii) Individuals who are disabled have rights to enjoy a range of in-home,
apartments, and other community-based services along with all other support
required to assist surviving and participation in the society.
iii) Community amenities and services again for public at large are readily
available to individuals with impairments on an equal ground and thus are
tailored to their requirements.
Article 20 Article 20 deals with the provisions of personal mobility. It explains that a nation should
ensure all the services that can help the disabled individuals enjoy personal mobility with
higher autonomy.
i) Support in the matter of time and cost by making it approachable and
affordable respectively.
ii) Creating custom mobility assistive gadgets, devices, technological solutions,
and facets of live support and brokerages more available and affordable to
those with disabilities.
iii) Coaching in mobility competences for disabled individuals and professionals
who work with those with disabilities.
iv) Empowering makers of assistive devices, gadgets, and technological
solutions to keep in mind all facets of movement for disabled individuals.
Article 23 Article 23 is about Respect for home and family. Countries need to take appropriate and
effective initiatives to alleviate discrimination against individuals with disabilities in all
aspects of the relationship, kin, child rearing, and associations, on an equal footing with
everyone else.
i) The article talks about protecting a child’s interest to the ultimate level. The
provisions for custody, adoptions, trusteeship, parenthood are also facilitated by
the state legislation.
ii) The state intends to prevent abandonment, hiding, and ignoring of children with
disabilities from the side of their family.
iii) A child with disabilities can’t be segregated from its family when the child
doesn’t have such a will. Also, it is only possible if the judicial authorities decide
on separation in some rare cases for the child’s welfare.
iv) Arrange for other family options in case real family is unable to provide proper
care for such children.
Article 25 The article 25 is all about Health provisions in this regard. The following are the facilities
that a state needs to ensure to provide health services to the disabled individuals:
i) same price bracket, value, and standard of free or reduced healthcare coverage
and initiatives as non - disabled people, even in the sectors of reproductive
health and community-based health services.
ii) Focus on providing health care services to disabled individuals that are specific
due to their disabilities, such as early diagnosis and care. Also, arranging
special treatments that can lessen the possibilities of danger in health
conditions.
iii) Cover the rural areas with similar health needs as explained above.
iv) National insurance schemes shouldn’t be differentiating people based on their
disability. Fair and equitable treatment must be ensured by the working
professionals in such fields.
v) Provide awareness among communities regarding services available for the
CHCDIS002 Follow established person-centred behaviour supports Page 15
© Chandler RTO 01 JUNE 2022, Version 3.4
QUESTION 7
disabled people and trainings to empower everyone as a community.
Article 27 Article 27 focuses on provisions for work and employment. This ensures:
I) People with disabilities have similar access to trade unions and facilities as the
other workers.
II) Equal remuneration, safe and healthy working environment with no harassment
provisions.
III) Assistance in job placement and arrangement of career advancement training
and campaigns.
IV) Support entrepreneurship.
V) Disabled individuals aren’t forced into job situations and exploited badly
Code of conduct is a collection of value systems, guidelines, norms, and philosophies that highlight what
employers require their employees to act like. A code of conduct directs employees in their operations as they
work for achievement of goals. Generally, a code of conduct sums up the following elements:
i) Authenticity and obedience.
ii) Organizational Confidentiality
iii) Priority on organizational needs i.e., objectivity
iv) Professionalism
v) Acumen
QUESTION 9
Identify at least FIVE sociodemographic characteristics of prisoners with an intellectual disability.
2. Abusive environment:
The intellectual disabled people are the victims of abuse in most of the cases. It may be
physical or sexual abuse as humanity no longer exists. It is seen that these people who are
prisoners have grown up in abusive environment.
5. Homeless
They struggle everyday with their identity and for survival. The individuals may cause damage
to other’s property or harm others. This is how they connect with the criminal justice system.
QUESTION 10
It is the fault of this meaningless social construct that it sets standards which must be met to be able
to fit in. There exists nothing like chivalry in this world. Individuals with disability are excluded and
even socially devalued that they struggle every day to accommodate. They are devalued due to
societal barriers like a footpath with no friendly trail for the visually impaired people. The Social
Model of disability says that the societal construct makes them disabled as people have negative
attitude towards these people. For example: people may refer someone having Autism as a mentally
ill person. There is not enough awareness about these concepts and the ways how we should deal
with the disabled people. The other reason may be rigid and inflexible laws that discriminate the
individuals having disabilities. Thus, the ultimate impact if their value gets socially devalued.
QUESTION 12
What is the danger of being overprotective as a disability support worker? How does this impact an
individual’s dignity of risk?
Being overprotective sets up a fire that will gradually damage the life of disabled individuals. The
disability support worker may be overprotective to save them from any injury or danger. But this is
more dangerous. This action has a far-reaching impact because individuals can never develop
independence and they start thinking that they are incapable. The lowered self-esteem will always
hinder them from reaching their full potential. This continues and the individual internalizes a thought
that people around them have very low expectations from them because they are incapable. This is
extremely demotivating, which may result in continuous failure in life. Dignity of risk means taking
calculative risk to achieve self-esteem and self-respect. Overprotection will flood the disabled people
with insecurities. The lowered self-esteem from overprotective disability support worker leads the
individuals towards darkness. They won’t be able to determine their self-potential and there is
maximum possibility of underachievement. Thus, this practice of disability support workers impacts
an individual’s dignity of risk negatively.
QUESTION 14
What are some common immediate response strategies to behaviours of concern or challenging behaviours?
Provide at least FIVE examples.
1. Act in a calm manner. Panicking against the response of challenging behavior can increase
anxiety or they may rush themselves. So, it is very important to act calmly.
2. Don’t interrupt. Try to understand the situation and let the person act as he does. Take some
time and talk in a normal tone.
3. Clear out the surroundings by asking other people to leave the place. It will be easy to deal
with the person alone.
4. Use humor as a tool to help them calm. Showing anger and worry will not help in any case.
So, humor can distract the individual from what s/he is thinking, and s/he will eventually calm
down.
5. Try to understand the body language and tone of speech to find out what has triggered the
behavior of concern. This will take time but helps to solve the problem in an effective manner.
1. Make the background clear and face the person. Communication with people who have
hearing impairment requires dedication, power, and commitment. An individual must make
sure that there is sufficient illumination, so they are able to concentrate, and mouth read while
you talk. Likewise, focus on ensuring that the background is transparent and that no item
obscures the vision of the speaker's face.
2. Rephrase rather than repeat Repeating the same thing again and again along with shouting
can provoke anger in the receiver’s behalf. It is better to rephrase than to repeat.
3. Make eye contact with them while speaking and the speaker needs to make sure that they
are on the same level. This makes it easy for the receiver to understand what the speaker is
trying to say.
QUESTION 16
Provide at least THREE communication strategies for people who are blind or vision impaired.
1. Use a normal voice tone. The strategy is to seem as natural as possible. Users can begin by
describing themselves in a calm voice. Also, various characterizations for images, colour
combinations, and artefacts can be used to define the environment. Don't yell since it makes
disabled individuals stressed about their feelings of inadequacy. And hence, the goal is to
speak nonchalantly and enable the explanations to subside.
2. Speak directly to the person and not through any guides or assistants. This helps to establish
rapport between the speaker and the receiver. The visually impaired person will feel valued;
so, the communication will be very effective.
3. Call them by their name. It helps them to be on track and grasp the information as fast as
possible. The strategy can work where there is a lot of noise in the place. As they can’t see
and lip read, speaker needs to make sure that s/he speaks clearly and in a stable tone.
1. Stop talking.
Sensory overload occurs as the person receives way too much information than the brain can
comprehend. The speaker should stop talking for a while that helps the person to calm down a
little.
QUESTION 18
The Triple C Manual is intended for communication professionals who consult with teenagers and
adults who have limited or no voice. The Guide is meant for use by teenagers' and adult people'
communication associates. It can be utilized by senders and receivers who do not have real
education; even so, it is highly suggested that the official outcome be affirmed. Triple C is a tool
mostly used by caregivers and the support workers to assess the communication abilities of people
having various disabilities specially speech impairment. It is a checklist of communication
competencies which is popular due to the ease of learning, understanding, and using.
1. Sensory Overload
When the individuals receive way too much sensory information that a brain can process,
sensory overload occurs and it may result or drive challenging behaviors like anger, shouting,
running away etc. Myriad discussions inside a single space, too much light, or extremely loud
noise can all contribute to fuel the sensory overload situation. Anyone can encounter sensory
overload, and individuals have various risk factors. Sensory overload has indeed been linked
to several other health issues, including down syndrome, sensory and motor disorder,
intellectual disability, chronic fatigue syndrome etc.
2. Stress
Showing the behaviors of concern may actually be the coping mechanism of individuals with
disability because they can’t verbally express what they feel. Stress may be a common
reason as stress provokes fear and the individuals may shout it out.
3. Anxiety
Severe anxiety may lead to a condition that people can’t control their bodily movements. So,
when s/he gets anxiety, they may end up giving horrendous reactions. Anxiety and panic
disrupt everyday routines, are harder to monitor, out of touch with actual reality, which can
last for a great many years. To avert these feelings, one may ignore the triggers and escape
from certain circumstances and locations. Also, it may start from childhood and reside upto
the adult period.
4. Fear
Fear can arise from actual dangers, but it could also emerge from fantasized dangers. Even
as fear is a natural human reaction to a certain scenario, it may also cause discomfort and
interruption if it is intense or disproportionate to the the real threat. Some people have fear of
social interactions or conversation or face to face communication. They may act up and hurt
the other person around showing the behavior of concern.
5. Discomfort or frustration
If the person is frustrated, s/he may hurt themselves or others as they can’t control their
decision making sometimes. Thus, this is also a triggering factor for challenging behaviour
and behaviour of concern. It may be the result of unrecognized pain that they end up being
numb and helpless. The feeling of lethargy or anguish is often caused by an inability to
accomplish something. Being constantly frustrated can cause a slew of issues in your life.
Disabled people have certain way of thinking and perceiving things that they can’t share
easily among others. When they end up with the unmet needs, they can’t process the failure
that results discomfort.
QUESTION 20
Explain the difference between a behaviour of concern and a challenging behaviour. Provide an example of each.
Behaviour of concern:
Behaviour of concerns are those behaviours that have aggravated to a point where they threaten
the children's or someone else's' personal wellbeing. The above sort of behaviour can intrude with
everyday life. Outbursts, yelling or crying, violent interactions, escaping, or sense of powerlessness
are all examples of behaviour of concern. But the thing we need to understand is that it is not a
disease and it is not justified by putting blame on that person. The problem should be focused here.
QUESTION 22
Example 1: For helping people give up on alcohol addiction, a doctor may say that you can continue
drinking alcohol so that you will have to pay a large sum of money as you will be diagnosed with
liver damage soon. Here, negative aspects are highlighted more while making pair.
Example 3: To stop smoking Chain smokers have this difficulty of overcoming the habit of continuous
smoking. Different attempts fail but shock therapy under aversion treatments are the popular ones
to give up smoking. Whenever the patient feels the need to smoke, he consults the doctor he is
seeing to setup sessions for shock. Every time shocks are administered as soon as patient shares
his feeling towards smoking. Gradually, the body doesn’t like these sensations from shock and
understands nicotine shouldn’t be consumed.
The following restrictions are in place around using the aversive treatment:
i) It should only be practiced to solve problems and as a part of intervention plan.
ii) That the intervention program is not unnecessarily restrictive because the extreme intrusion may provoke
violent actions on the individuals.
QUESTION 23
Provide an example of how you would apply the following lifestyle enhancement strategies when managing client
behaviour.
Positive reinforcement In positive reinforcement, particular behaviour leads to positive outcomes i.e.
rewards or achievement. Thus, it is a technique of influencing behaviour of
people where positive outcomes are paired with desired behavioural pattern.
This helps in managing client behaviour as the client learns to behave in
appositive way to enjoy the reward that the process yields. For example:
appreciating the client for his behaviour so that s/he repeats. Here, the logic is
repetition in behaviour is caused as they get complimented(reward).
Stress management Stress may cause uncontrolled tension, sleeplessness, hair loss, anxiety etc.
They start losing control over behaviour. Stress management can be
approached through various methods like yoga, spa, acupuncture, meditation.
Also, cognitive behaviour therapy can be implemented which reduces client’s
negative thoughts that emerge because of stress. Setting healthy life goals that
can relax and calm the client down. This helps our clients to influence their
behaviour on long term basis.
Engagement in Any behavioural change needs dedication from the client’s side as well because
meaningful activities nothing is going to work unless the client pushes himself/ herself out there to
engage in meaningful activities. Considering a holistic approach, knowing
client’s individually and making them engage in meaningful activities can be a
life enhancement activity. Meaningful activities give purpose to the clients to
improve their behaviour for greater good. The activities involve normal daily
routine habits, cleaning, self-care, exercise that make them fall in love with
themselves.
Support relationships People may have started showing undesirable behaviour due to failed or toxic
relationships in their life. Encouraging them to establish supportive and healthy
relationships help to bring out the best in them. This helps to foster positivity
and the real life support system motivates people to change for good and be the
better version of themselves. For example: healthy relationships will friends can
help people get out of a miserable state led by failed past relationships or toxic
relationships.
Environmental and It may be the social construct or chaotic environment that brings out the
systems improvement behaviour of concern sometimes in people. Making adjustments in systems and
environment is much required to change behaviour of clients as they can work
on themselves if they feel like the environment is comfortable.
QUESTION 24
Provide at least THREE examples of emotional indicators and three examples of physical indicators that suggest
person with disabilities has unmet needs
Physical Indicators The example of physical indicators suggesting that a disabled person has
unmet needs are as follows:
i) No maintenance of proper hygiene.
ii) Anger and violence as they act up to hurt others.
iii) Chronic health problems
Emotional Indicators The example of emotional indicators suggesting that a disabled person has
unmet needs are as follows:
i) Lack of emotional responses
ii) Avoidance of support workers required for special health conditions.
iii) Seek for physical intimacy or over expressive/ friendly expression to
support workers.
QUESTION 25
Describe how each of the following factors are contributors to behaviour of concern or challenging behaviour.
Stress Stress causes bodily pain such as muscle pain as well as restlessness.
When people experience traumatic events, they end up stressing. It is a fuel
for challenging behaviour. Stress has an impact on nervous system, brain
functioning that influences the reception capabilities and decision-making
power negatively. Too much of stress can contribute to the challenging
behaviour.
Medications Medications have short- and long-term impact on health like increased
aggression and moody behaviours. Disabled people may be very difficult to
deal with if they should be administered with medications. They have
frustrations with medicines because they feel like the health condition is
imposed on them and so are the medications. This results in challenging
behaviour.
Communication issues Disabled people have difficulty in communicating with non-disabled or any
other people. When other people fail to make them feel comfortable, they
freak out and end up showing the behaviour of concern. Example: talking in
a loud voice may make them feel secured and they may run away for escape
or shout.
TASK SUMMARY:
There are two parts to this task:
Part A: You are to respond to a critical incident involving a behavioural issue of a
person with a disability.
Part B: You are required to answer a set of questions about effective response strategies.
WP ART
HAT DOAI –NEED
ROLE PLAY TO COMPLETE PART A OF THIS ASSESSMENT?
IN ORDER
Role play participant to play the role of the client (your assessor will play this role)
Access to a computer and the Internet
Simulated props and resources – headphones, toys, mittens to simulate padded gloves
Access to the YouTube video (link provided below).
WHEN DO I DO PART A?
You will do this task in your simulated classroom or in the workplace (your assessor will determine the
most suitable location).
Your assessor will provide due date for the submission of this assessment.
If your assessor identifies that you have not demonstrated the required skills/knowledge, they will give you
some feedback and you will need to do the role play again.
INSTRUCTIONS:
The purpose of this task is for your assessor to observe how well you can respond to a critical incident
involving adverse behaviour in a simulated environment, using appropriate support strategies and
communication. You will do this role play in your workplace with your assessor.
First you will need to watch the YouTube video titled Autism, Self-Injurious Behavioral Interventions. You
should do this prior to your assessor’s workplace visit.
The video shows the self-injurious behaviour of James, who has severe autism and epilepsy. James is seen
repeatedly hitting his head in a violent manner with both hands.
You will then need to participate in a role play with your assessor playing the role of James. James has just
been disturbed by a car going past and squealing its brakes.
You will be required to do the following during the role play:
Use appropriate interventions and positive behavioral support strategies.
Use a person-centred approach.
Address safety requirements and procedures.
Use effective communication strategies to meet James’s needs.
James is often startled by loud noises, which cause a buzzing in his head.
He becomes self-injurious, hitting himself around the head involuntarily. He may also
ASSESSMENT TASK a2:seizure.
experience ROLE PLAY
James
Your assessor will beonly ever
looking to hits himself
see that – never anyone or anything else.
you can:
JamesName
Trainer/Assessor responds to wearing headphonesAttempt
and Signature: 1
to reduce Attempt 2
noise stimulus. These should be put Comments,
on as soonIf applicable
Yes (✓) / No (×) Yes (✓) / No (×)
as possible during an incident.
Date: Date:
James may wear padded mitts to prevent injury.
Identify theJames
triggerswill
thatrespond
cause James’s
to calm, repetitive instructions.
adverse behaviour
Holding James’s hands in his lap reduces the risk of injury and can be calming. James does not
Respond tofind this in
James restrictive.
an appropriate
manner, correctly carrying
James reacts badly out behavioural
to sudden loud noises, shouting, complicated instructions, laughing or panic
strategies in response to his
by anyone near him. behaviour
and
Consider James behaviourJames’s
acknowledge can beneeds,
diverted by drawing his attention to objects he enjoys – for example,
watching the
strengths, capabilities ceiling
and fan, his pet dog, his toys and other family members.
his preferences
WP ART
HAT DOBI –NEED
VERBAL QUESTIONS
IN ORDER TO COMPLETE PART B OF THIS ASSESSMENT?
WHEN DO I DO PART B?
You will do this task after your role play has finished.
Your assessor will provide due date for the submission of this assessment.
If your assessor identifies that your answers are not correct or not detailed enough, they will give you some
feedback and ask you to answer the question again.
Date: Date:
Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the completed
Assessment Task Cover Sheet.
Please note any reasonable adjustments for this assessment below (if any).