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Australian Professional Skills Institute

HLTWHS002 Follow safe work practices for direct client care


ASSESSMENT TOOL (Version 1.5 Nov 2018)
HLT – Health Release 4.3
Follow safe work practices for
UNIT CODE: HLTWHS002 UNIT NAME:
direct client care
NAME OF Chhimi wangmo NAME OF TRAINER/
CANDIDATE: ASSESSOR: jacky
This unit describes the skills and knowledge required for a worker to participate in safe work
practices to ensure their own health and safety, and that of others in work environments that
involve caring directly for clients. It has a focus on maintaining safety of the worker, the people
being supported and other community members.
DESCRIPTION This unit applies to all workers who require knowledge of workplace health and safety (WHS) to
AND carry out their own work, in both centre-based and home-based service provision
APPLICATION
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of
OF THIS UNIT
publication. A copy of the unit details, assessment requirements and mapping document that
outlies this unit of competency and performance criteria are available on Student (T) Drive and
your e-learning portal (Moodle)
A copy of unit details, assessment plan and requirements and mapping document that outlines this
unit of competency and performance criteria are available on your e-learning portal (Moodle).
AQF LEVEL 3 Graduates at this level will have theoretical and practical knowledge and
SUMMARY skills for work and/or further learning (refer to AQF application of skills and knowledge)
https://www.aqf.edu.au/aqf-levels
PRE-REQUISITE N/A
UNIT
Skills must be demonstrated:
 in the workplace
OR
ASSESSMENT  in an environment that provides realistic in-depth industry validated scenarios and
CONDITIONS simulations to assess candidates’ skil s and knowledge.
In addition, assessment must ensure use of:
 current workplace policies and procedures for WHS
 PPE relevant to the workplace and job role of the worker
ASSESSMENT ☒ APSI campus ASSESSMENT ASSESSMENT DUE DATE
LOCATION: ☐ Training kitchen COMMENCEMENT (Refer to your timetable):
☒ Workplace DATE: 30/04/22
☐ Offsite/E-learning 12/04/22
☐ Other
SUBMISSION ☒ 1st submission ☐ 2nd submission ☐ Final Submission
TYPE
ASSESSMENT ☐ AT1: Knowledge Questions 1 -21
TOOLS ☐ AT2: Case Study 1-5
☐ AT3: Observation Checklists A and B
☐ AT4 : Workplace Observations
Verbal questions may be asked throughout the assessment to ensure your work is your own and
represents your knowledge. If there is a concern regarding your knowledge you may be asked to
be re-assess by written questions under test conditions. All assessments are to be submitted by the
above due date and satisfactorily completed in order for competency in this unit to be
demonstrated.
HOW TO All completed assessments must be submitted in WORD .doc or .docx ONLY and rename the file
SUBMIT with unit code and your full name.
ASSESSMENT You have to send to assessment@apsi.edu.au and put the unit code as subject OR via MOODLE
Please retain the reply email as proof of submission
RESULTS AND Please allow at least 2 weeks for assessments to be marked by the Trainer/Assessor after
MARKING submission. Results and feedback on unsatisfactory assessments will be emailed to your registered
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HLTWHS002 Follow safe work practices for direct client care
TIME email account within 3 weeks of the completion of the unit.
It is your responsibility to check your results on a regular basis to check your unit result.
https://learner.mywisenet.com.au/asi/Account/LogOn?ReturnUrl=/asi
ASSESSMENT APSI does not accept responsibility for lost or stolen assessments. APSI reserves the right to
RETENTION request a copy of your original assessment at any time after you have submitted your assessment.
Students MUST keep a copy of their submitted assessment or the confirmation email as a proof of
submission.
UNIT RE- If your first submission was marked Not Yet Satisfactory, you will be given the opportunity to resubmit your
ASSESSMENT assessment without any fees. If after two re-submissions you are still deemed not yet satisfactory, you are
required to be either re-assessed or re-enrol in this unit. Those students whose participation in class is 80%
or higher, and where students have shown a genuine effort to perform satisfactorily, will not be required to
pay a re-assessment fee. If you are absent on the date of assessment, you are required to pay the unit re-
assessment fee unless you present an approved absence for the day of the assessment. Fees are payable at
Student Services (except government funded students) and you are required to produce an official receipt
before your trainer will conduct the re-assessment. Please note unit re-assessment fee varies depending on
the nature of the assessment. Please refer to miscellaneous fee schedule
UNIT RE- In order to deem as competent in this unit, you are required to demonstrate current performance; therefore
ENROLMENT assessments MUST be submitted within five (5) weeks of the Unit being completed. If you have not
submitted your assessment or re-assessment or absent for more than 50% on the delivery dates, you will be
deemed Not Yet Satisfactory in this unit and will be required to re-enrol. A separate timetable will be given
to you upon payment of the required fees at Student Services. Please note unit re-enrolment fee varies
depending on the nature and schedule delivery of the unit. Please refer to miscellaneous fee schedule. For
government funded students, you are required to re-enrol in this unit as fee for service student. Refer to
terms and conditions of enrolment.
ASSESSMENT Please use the Assessment Appeal Form if you are not satisfied with the assessment outcome.
APPEAL Refer to the Complaints and Appeals process in your student handbook.
ACADEMIC You must ensure that the evidence you submit for this assessment is your own work, and/or that
DISHONESTY / you acknowledge the work of others appropriately (see referencing guide). In an educational
COLLUSION / environment, cheating means to act dishonestly in an attempt to mislead the Trainer/Assessor to
PLAGIARISM accept the work of others as your own work. You are not allowed to upload this assessment tool
and any supporting materials onto any public website or you will be deemed NYC in this
assessment.
REFERENCING You are required to provide the source of information or references using APA style for the answers/
GUIDE research//projects . A guide for APA referencing is available in the link below.
https://libraryguides.vu.edu.au/apa-referencing
READY FOR ☐ I confirm that the purpose and procedures of this assessment have been clearly explained to me and I am
ASSESSMENT ready for assessment.
DECLARATION ☐ I have been consulted about any special needs I might have in relation to the assessment process. The
BY THE criteria to be used for this assessment have been discussed with me and the consequences and possible
outcomes of the assessment.
CANDIDATE
☐ I have accessed and understood the general assessment information provided. I have been given fair
notice of the date, time, venue and other arrangements for this assessment.
☐ I confirm that my trainer has provided information regarding time lines for assessment include workplace
training, additional fees on unit re-assessment and unit re-enrolment.
☐ I declare that the following work is my own and that no part has been copied from another person or
written for me, except where clearly noted on documents or work submitted.
☐ I am aware that plagiarism is a serious offence that may lead to disciplinary action by APSI.
☐ I am aware that APSI keeps all assessments once they are submitted and I must keep a copy prior to
submission.
SIGNATURE OF ☒ By ticking this box, I agree that I submit this assessment electronically with my digital signature
CANDIDATE:
Signature (digital) chhimi wangmo Date of submission: 26/04/22

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HLTWHS002 Follow safe work practices for direct client care
Assessment Tool 1: Knowledge Questions 1-21

Assessment Instructions: You are required to answer the questions outlined below. All questions must be
answered satisfactorily, as partial responses will be deemed unsatisfactory. The
answers will be used in conjunction with other forms of evidence in the final
assessment decision. If you do not wish to answer the questions in written
format, an interview may be used as an alternative approach if negotiated with
your Trainer Assessor.
Assessment Requirements: To complete this assessment task you will require:
 The questions response section
 Learner Guide

Q:1 Why is it important to understand your States Workplace Health and Safety Laws?

A: It is important to understand our states workplace health to make sure we are working
according to legal requirements and most importantly to ensure that we prevent
ourselves, others in the work place, and community members from injury/accident.

Comments:

S ☒ NYS ☐

Q:2 What are workplace regulations?

A: Work place regulations are the specific requirements for particular hazards and risks, such as
noise, machinery and manual handling.

Comments:

S ☐ NYS ☐

Q:3 What are codes of practice?

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A: a) Codes of practice are generally developed through consultation with representatives


from industry, workers and employers, special interest groups and government
agencies. They provide guidance on a range of matters, including duty of care, hazard
identification, risk assessment processes and risk control.

Comments:

S ☐ NYS ☐

Q:4 State four different ways pathogens may be transmitted:


A: It can transmitted through:
1. Skin contacts
2. Body fluids and airborne particles
3. Open wounds
4. Infected surfaces.

Comments:

S ☐ NYS ☐

Q:5 When workers commence employment, their induction must include information about the
organization’s WHS policies and procedures. Provide four examples of these policies or
procedures:
A: a. Handling hazardous/ dangerous materials and goods, including completing safety data
sheets (SDSs).
b. Manual handling
c. Staff development and training programs.
d. Standard and safety precautions.
Comments:

S ☐ NYS ☐

Q:6 What is meant by duty of care?


A: A duty of of care is a legal obligation that individuals and employers have to anticipate and act
on possible causes on injury and illnessthat may exist in their work environment or as a result
of their actions.

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Comments:

S ☐ NYS ☐

Q:7 Provide five examples of characteristics of hazardous manual tasks:

A: 1) Repetitive or sustained force.

2) High or sudden force.

3) Repetitive movement

4) Awkwardor sustained postures

5) Exposure to vibration.

Comments:

S ☐ NYS ☐

Q:8 In compliance with Australian safety legislation, all community services must have Infection
Control policies and procedures. List six infection control policies or procedures that you will
find in an Aged Care environment:
A: The infection control policies or procedures in an Aged Care environment:

1. Hand hygiene for staff and residents.


2. Use personal protective equipment.
3. Safe use and disposal of sharps.
4. Routine cleaning of surroungings
5. Safe handling of body fluids
6. Prevention of contamination during food preparation.

Comments:

S ☐ NYS ☐

Q:9 a) What is a hazard?


b) Give an example of three hazards you may find in the aged care or disability
environment:

A: a hazard is a source or situation with the potential for harm in terms of human injury or ill-
health, damage to property, the environment, or a combination of these; for example, a loose
carpet square in a room represents a trip or slip hazards for clients and workers.

B. manual task, electricity and noise.

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Comments:

S ☐ NYS ☐

Q:10 Where is the most suitable place to install a smoke alarm in each of the following
environments:
A. A resident’s home in the community
B. An Aged Care Facility
A: a) It should be located in areas where smoke can be detected before reaching sleeping
occupants.

b) It should be placed in each patients care area, each public corridor and any other
internal public space associated with a patient care area.

Comments:

S ☐ NYS ☐

Q:11 State three things you can do to maintain a smoke alarm:

A: It should be routinely maintained, including cleaning, testing and replacing the batteries in
accordance with the manufacturers’s instructions.

Comments:

S ☐ NYS ☐

Q:12 What is the purpose of safety signs and symbols in the community services environment?

A: To prevent injury and ensure staffs and visitors are all aware of any possible danger and hazards
in certain environment.

Comments:

S ☐ NYS ☐

Q:13 a) Describe the appearance of a poison safety sign or symbol:


b) Where might you see these signs in the Aged Care environment?

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A: a) The skull and crossedbones symbol, consisting of a human skull and two bones crossed
together behind the skull.

b) Alternatively the poison symbol may be presented on a danger sign that acts as a
warning when a hazard or a hazardous condition is likely to be life threatening.

Comments:

S ☐ NYS ☐

Q:14 a) Describe the appearance of emergency equipment safety signs and symbols:
b) What is the purpose of safety signs and symbols?
A:
a) For emergency equipments the words and pictures on these signs will always be white
on a green rectangular background. And safety signs and symbols will always be white
on a blue circular background and may include the following depictions:
Use of goggles or protective eye wear
Use of face masks or shield
Use of gloves.

b) It is used to indicate specific hazards that may cause harm to a person if they do not
take appropriate notice or action.

Comments:

S ☐ NYS ☐

Q:15 a) What colours are always used for PPE safety signs?
b) What is the purpose of the PPE safety sign?

A: a. white and blue.


b. to indicate the location of important protective equipment that must be worn in the area
where the sign is located.

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Comments:

S ☐ NYS ☐

Q:16 What safety signs are always comprised of a black symbol on a yellow triangular background?

A: For specific hazards.

Comments:

S ☐ NYS ☐

Q:17 Provide three strategies for preventing a manual handling injury:

A: Wearing appropriate footwear.


Set up the environment ready for task
When assisting a perso, get them to participate as much as they are able.

Comments:

S ☐ NYS ☐

Q:18 Give one example of a situation where additional infection controls are required.

A: If there is a resident who has tested positive for covid 19, all the staffs should review their
workplace policies and procedures for additional infection control procedures to prevent
themselves and others being exposed to the risk of covid19.

Comments:

S ☐ NYS ☐

Q:19 What additional precautions may be required if a worker is caring for a person who has
respiratory tuberculosis? Provide two examples:

A: 1) Medical records and shared devices must not be taken into the room.

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2) Use of PPE such as gloves, gowns, eyewear and special face masks should be worn.

Comments:

S ☐ NYS ☐

Q:20 List four common causes of infection transmission in the community.

A: Contaminatd dust or spray from air conditioning


Breathing in infectious pathogens from the air, such as respiratory discharges from a cough or
sneeze.
Putting contaminated fingers and objects into our mouth, nose or eyes.
Micro-organisms making contact with broken skin.

Comments:

S ☐ NYS ☐

Q:21 What should you do if you identify an infection control risk in your workplace?

A: It is a legal requirement to report any tasks that contains a biological hazard or has the
potential to expose ourselves and others to infectious diseases.

Trainer/Assessor feedback and recommendations for future training/action in case where the
candidate has not satisfactorily achieved all the assessment criteria:

Not yet satisfactory Satisfactory

Assessor Signature Date

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Assessment Tool 2: Case Study 1-5

Assessment Student will observe the correct industry standard hand washing technique
Instructions: demonstrated by the Trainer Assessor/APSI resources.
The student is to demonstrate the correct hand washing technique, student must take
into account and policies and procedure that may apply. The results will be used in
conjunction with other forms of evidence in the final assessment decision.
To complete this assessment task you will require:
Learner
 The question answer section
Resources
 Access to video clips via the QR codes provided in the Learner Guide
Required:
 Learner Guide
Case study
Abdul works in a community service environment. Abdul’s Manager Sonia has asked him to participate in a work safety
inspection to assist with identifying common workplace hazards.
Sonia has provided Abdul with a workplace safety checklist and hazard reporting forms.
Abdul asked Sonia if he could have some support when completing the components of the assessment that involved
infection control. Sonia arranged for Tahlia, the infection control nurse, to support Abdul with the identification of
infection control hazards.

Q:1 What common workplace hazards should Abdul be aware of when completing his safety inspection?
Provide five examples:

1) Environmental factors contributing to risk.

2) Equipment related factors contributing to risks.

3) The number of workplace hazard and incident report.

4) Deviations from workplace polices, procedures and practices.

5) Concerns of workers and their representatives.

Comments:

S ☐ NYS ☐
Q:2 What are three common infectious diseases hazards risks that Tahlia and Abdul should be aware of?

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A: 1) Respiratory infections

2) Sharps

3) Hand hygiene

Comments:

S ☐ NYS ☐
Q:3 List three workplace behaviours from people in the environment (carers, residents, other staff, or
visitors), that may be seen as a workplace hazard:

A: 1) Wet floor.

2) Manual tasks.

3) Improper storage of chemicals.

Comments:

S ☐ NYS ☐
Q:4 What are four hazard identification methods that may be recommended for Abdul’s hazard
identification procedure?

A:

1) writing reports

2) analysing incident reports

3) analysing injury and illness records

4) collecting information on trends and developments in work health and safety.

Comments:

S ☐ NYS ☐
Q:5 What are five common strategies for minimizing workplace risk that might be in use in Abdul’s
workplace?

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HLTWHS002 Follow safe work practices for direct client care
A: 1) Policies to influence behaviour.

2) Practices to guide the use of equipment.

3) Design to reduce risk.

4) Elimination of risk.

5) Sinage to warn people of risk.

Comments:

S ☐ NYS ☐

Trainer/Assessor feedback and recommendations for future training/action in case where the candidate has
not satisfactorily achieved all the assessment criteria:

Not yet satisfactory Satisfactory


Assessor Signature Date

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Assessment Tool 3A: Hand Washing Demonstration/Observation

Assessment You are required to read the scenarios outlined below and answer the questions relating
Instructions: to the scenario. There is no restriction on the length of the question responses, or time
restriction in completing the assessment.
The Learner must answer all questions unassisted by the assessor or other personnel, but
may refer to reference material as needed. If you do not wish to answer the questions in
written format, an interview may be used as an alternative approach if negotiated with
your Trainer Assessor.
The answers will be used in conjunction with other forms of evidence in the final
assessment decision.

1 Cover cuts/abrasions with waterproof dressing


Comments:

S ☐ NYS ☐
2 Remove jewelry
Comments:

S ☐ NYS ☐
3 Prepare area (soap, towels, bin etc)
Comments:

S ☐ NYS ☐
4 Identify other hazards e.g. overflowing bin, assess and control the risk
Comments:

S ☐ NYS ☐
5 Adjust water temperature
Comments:

S ☐ NYS ☐
6 Use correct technique (back of hands, wrists, webbing, nails)
Comments:

S ☐ NYS ☐
7 Rinse thoroughly, 15 – 20 seconds
Comments:

S ☐ NYS ☐
8 Turn off taps without re-contaminating hands
Comments:

S ☐ NYS ☐
9 Dry thoroughly
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HLTWHS002 Follow safe work practices for direct client care
Comments:

S ☐ NYS ☐
10 Contain splashes/ dry area
Comments:

S ☐ NYS ☐
11 Dispose of paper towel correctly
Comments:

S ☐ NYS ☐
12 Demonstrate duty of care responsibilities
Comments:

S ☐ NYS ☐
13 Explains ramifications of improper infection control procedures
Comments:

S ☐ NYS ☐

Trainer/Assessor feedback and recommendations for future training/action in case where the candidate has
not satisfactorily achieved all the assessment criteria:

Not yet satisfactory Satisfactory

Assessor Signature Date

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Assessment Tool 3B: Manual Handling Demonstration/Observation

Assessment You are required to read the scenarios outlined below and answer the questions relating
Instructions: to the scenario. There is no restriction on the length of the question responses, or time
restriction in completing the assessment.
The Learner must answer all questions unassisted by the assessor or other personnel, but
may refer to reference material as needed. If you do not wish to answer the questions in
written format, an interview may be used as an alternative approach if negotiated with
your Trainer Assessor.
The answers will be used in conjunction with other forms of evidence in the final
assessment decision.

1 Read and understood Care Plan/Duty Statement


Comments:

S ☐ NYS ☐
2 Identified any potential manual handling hazards
Comments:

S ☐ NYS ☐
3 Prepared required equipment and checked equipment before use (maintained, damaged, charged,
clean)
Comments:

S ☐ NYS ☐
4 Checked for any hazards in relation to environment/ area
Comments:

S ☐ NYS ☐
5 Communicated intentions to co-worker and client and maintained communication through procedure
Comments:

S ☐ NYS ☐
6 Proceeded with task safely
Comments:

S ☐ NYS ☐
7 Responded to any changes in situation in a safe manner
Comments:

S ☐ NYS ☐
8 Used brakes on equipment appropriately
Comments:

S ☐ NYS ☐

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9 Used correct manual handling and safe body bio mechanic techniques (bend knees, spine in neutral
position, did not twist)
Comments:

S ☐ NYS ☐
10 Returned equipment in proper order (clean and functioning) after use
Comments:

S ☐ NYS ☐
11 Followed infection control (washed hands, did not cross contaminate tools, applied additional
precautions)
Comments:

S ☐ NYS ☐
12 Used full hoist according to safe practice and APSI resource material guidelines
Comments:

S ☐ NYS ☐
13 Used standing hoist according to safe practice and APSI resource material guidelines
Comments:

S ☐ NYS ☐
14 Transferred client from bed to chair according to safe practice and APSI resource material guidelines
Comments:

S ☐ NYS ☐
15 Assisted client to stand according to safe practice and APSI resource material guidelines
Comments:

S ☐ NYS ☐
16 Used slide sheet to reposition client in bed according to safe practice and APSI resource material
guidelines
Comments:

S ☐ NYS ☐

Trainer/Assessor feedback and recommendations for future training/action in case where the candidate has
not satisfactorily achieved all the assessment criteria:

Not yet satisfactory Satisfactory

Assessor Signature Date

END OF ASSESSMENT
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Assessment Summary (Evidence Summary Sheet)
Trainer/Assessor Candidate Name
Name
Assessment To be judged as competent participants must have a satisfactory result recorded for each
Judgement and assessment tool listed above. If a result of not yet satisfactory is recorded for any assessment task,
Assessment results the trainer/ assessor will determine whether additional training and/or assessment is required and
resubmission requirements. When the Candidate is reassessed with a ‘Satisfactory result’ for all
assessments then an overall ‘Competent’ result will be given for this unit of competency.
Is reassessment required in this case, please provide details? YES ☐ NO ☐

Flexibility in assessment processes requested details: YES ☐ NO ☐

With flexibility, assessment still meets requirements of UOC. If not, provide details here YES ☐ NO ☐

1st attempt 2nd attempt Final


Assessment Tool Result
Date S/NYS Assessor Date S/NYS Assessor
S/NYS
AT1 – Knowledge questions
AT2 – Case Study
AT3 – Observation Checklists
A and B
AT4 – Workplace Observations
☐ In completing this assessment, I confirm that the student has demonstrated meeting all performance criteria of
unit outcomes through consistent and repeated application of essential skills and knowledge with competent
performance evidence demonstrated in multiple instances over a period of time.
OVERALL RESULT FOR THIS UNIT
☐ Competent ☐ Not yet Competent ☐ Appeal lodged Date:

☐ Final Competent after appeal ☐ Final Not yet Competent after appeal Date:
Overall Assessor Feedback:

☐ I declare that this assessment has been conducted as per APSI assessment procedures and the instructions provided for
this assessment task and that I have provided feedback to the Learner in a constructive manner .

Assessor Signature: Date:


Candidate Feedback:

☐ I have read and agree with the above feedback and agree with the final outcome of this unit
☐ By ticking this box, I agree with the feedback provided by the assessor and final outcome of this unit by
inserting my digital signature

Candidate Signature: Date:

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