BSBWHS521 Student Assessment PDF

Universal Institute of Technology Pty Ltd
T/A Universal institute of Technology

Address: Level 1 131 Queen Street, Melbourne, VIC-3000
Ph No: 03 9600 0087, Web: www.uit.edu.au
Email: info@uit.edu.au, ABN No: 33126585920
Student Assessment Pack

Ensure this cover sheet is attached to your work.
Student and Trainer/Assessor Details

Student ID
Student name
Contact number
Email address
Trainer/Assessor name
Course and Unit Details

Course code BSB51918
Course name Diploma of Leadership and Management
Unit code BSBWHS521
Unit name Ensure a safe workplace for a work area
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Contents
Student and Trainer/Assessor Details ..................................................................................................... 1
Course and Unit Details ......................................................................................................................... 1
Assessment Overview .......................................................................................................................... 4
About Your Assessments ................................................................................................................ 4
Assessment Plan .................................................................................................................................. 7
Assessment Task Cover Sheet – Assessment Task 1 ...................................................................... 9
Assessment Task 1: Written Questions ........................................................................................... 11
Assessment Task Cover Sheet – Assessment Task 2 .................................................................... 26
Assessment Task 2: WHS Development .......................................................................................... 28
Part A – Develop WHS Record-keeping System .................................................................... 30
Part B – Revise Existing WHS Policy ..................................................................................... 32
Part C – Develop WHS Procedures ....................................................................................... 34
Assessment Task 3: WHS Implementation ...................................................................................... 38
Assessment Task 4: WHS Training ................................................................................................... 46
Assessment Task 5: WHS Review and Evaluation .......................................................................... 51
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Assessment Overview
This Student Assessment Booklet includes all your tasks for assessment of BSBWHS521 Ensure a
safe workplace.
About Your Assessments

This unit requires that you complete five assessment tasks. You must complete all tasks to achieve
competency for this unit.
Assessment Task About This Task
Assessment Task 1: You must correctly answer all questions in this task to show that you understand
Written Questions the knowledge required of the unit.
Assessment Task 2: You are required to update an existing WHS policy, develop two new policies and
WHS Development establish a record keeping system
Assessment Task 3: You are required to answer questions to demonstrate their knowledge of how to
WHS Implementation comply with internal WHS policies and procedures, legislation, regulations and
Codes of Practice.
Assessment Task 4: You are required to develop and deliver a workplace health and safety training
WHS Training program.
Assessment Task 5: You are required to measure and evaluate the compliance level of the WHS
WHS Review and management system, recommend actions and improvements, and implement an
Evaluation internal audit schedule.
Assessment Submission Guidelines

All assessments must be submitted by the due date specified by the Trainer/Assessor on the UIT
Learning Management System (Moodle). To log in to UIT Moodle visit https://uit.learnbook.com.au
When submitting assessments students agree that it is their own work, except where acknowledged,
and has not been submitted for academic credit elsewhere.
If you miss an Assessment Deadline:

If you miss a scheduled assessment you are required to provide proof of legitimate absence within three
(3) working days after the official due date.
Proof must be provided to the Student Services Department and may be required to complete an
assessment extension application form.
If the proof is not provided within the time period, then the student will receive a ‘Not Yet Competent
(NYC)’ outcome.
No supplementary assessments will be scheduled without proof of legitimate absence.
If the proof of legitimate absence is rejected, the student can appeal to the VET Academic department.
For more information, please refer to the student handbook.
Re-submission
Students are permitted 2 attempts for each assessment task. If you are deemed Not Yet Competent
(NYC) for the unit, you must re-enrol and pay the required tuition fees for the unit.
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Assessment Task and Unit Outcome

All individual assessment tasks are marked as either Satisfactory (S) or Not Satisfactory (NS).
Once all individual assessment tasks are marked Satisfactory (S) for a unit, the student can be
deemed Competent (C).
If the student does not achieve Satisfactory (S) results for all individual assessment tasks for a unit,
they will be deemed Not Yet Competent (NYC).
Reasonable Adjustment
At the Trainer/Assessors discretion reasonable adjustment, also known as reasonable
accommodation, may be applied. This means that 'reasonable' adjustments may be made wherever
possible; to meet the needs of a student with disability or with other learning needs. If you require
more details about reasonable adjustment, please refer to the student handbook.
Learning support
If you require further assistance in your learning, UIT encourages you to reach out to your Trainer to
discuss the areas that you believe you need further assistance with. If you require further support
after consulting your trainer, please see a Student Services Officer who can arrange a time to discuss
your concerns with the VET Academic department.
Plagiarism Policy
All student work must be written in their own words, except where acknowledged through quotations
and referencing. Plagiarism is a serious offence; Universal Institute of Technology may impose severe
penalties on students who plagiarise.
For more information on Plagiarism and Cheating, visit UIT’s policy and procedures on the website.
www.uit.edu.au
Appeals
If you are not satisfied with the decision made by a member of UIT staff, you can appeal that decision.
For more information on Complaints and Appeals please see the Appeals policy and procedures on
the UIT website. www.uit.edu.au.
Course Credits
If you have been deemed competent in this unit as part of a prior qualification, you may eligible for
credit transfer. For more information on course credits please see the Course Credits policy and
procedures on the UIT website. www.uit.edu.au
RPL
If you believe you have sufficient experience and knowledge in this area of study, you may be eligible
for Recognition of Prior Learning (RPL). For more information on applying for RPL please see the
Recognition of Prior Learning (RPL) policy and procedure on the UIT website. www.uit.edu.au.
Feedback to student
Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to
justify to students how their competency was assessed, as well as to identify and reward specific
qualities in their work, to recommend aspects needing improvement, and to guide students on what
steps to take.
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Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject.
At its best, feedback should:
Be provided for each Unit Assessment Task (UAT)
Guide students to adapt and adjust their learning strategies
Guide trainers/assessors to adapt and adjust teaching to accommodate students’ learning needs
Be a pivotal feature of learning and assessment design, not an add-on ritual
Focus on course and unit learning outcomes
Guide students to become independent and self-reflective learners and their own critics
Acknowledge the developmental nature of learning
If students have not received proper feedback, they must speak to VET department/administration
department in UIT/person responsible for looking after the VET department/administration of UIT.
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Assessment Plan
The following outlines the requirements of your final assessment for this unit. You are required to
complete all tasks to demonstrate competency for BSBWHS521 Ensure a safe workplace.
Your assessor will provide you with the due dates for each assessment task. Write them in the table
below.
Assessment Requirements Due Date
1. Questions and Answers
2. Project
Please refer to Moodle
3. Project
for Due Date
4. Project
5. Project
AGREEMENT BY THE STUDENT

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure
you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment? ✔ Yes
  No
Have you read and understood the UIT’s policies and procedures related to ✔ Yes
  No
reassessment?
Do you understand the requirements of this assessment? ✔ Yes

  No
Do you agree to the way in which you are being assessed? ✔ Yes
  No
Do you have any special needs or considerations to be made for this assessment?  Yes ✔ No

If yes, what are they?
___________________________________________________________________
Do you understand your rights to appeal the decisions made in an assessment? ✔ Yes
  No
Guilherme dos Santos Goncalves da Silva

Student name: ____________________________________________________________________
GS 05/08/2020
Student signature: _______________________________________________ Date: ____________
Assessor name: ___________________________________________________________________
Assessor signature: ______________________________________________ Date: ____________
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Assessment Task Cover Sheet – Assessment Task 1
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of
your work.
Name:
Date of submission:
Unit: BSBWHS521 Ensure a safe workplace
Assessor to complete
Was this a
Satisfactory/ resubmission?
Assessment Task Not satisfactory Date Y/N
Questions and Answers
STUDENT DECLARATION
I _________________________________________________ declare that these tasks are my own

work.
 None of this work has been completed by any other person.

 I have not cheated or plagiarised the work or colluded with any other student/s.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
 I understand that if I am found to be in breach of policy, disciplinary action may be taken against
me.
Student signature: _________________________________________________________________
Student name: ____________________________________________________________________
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ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.
Assessor signature: ________________________________________________________________
Assessor name: ___________________________________________________________________
Date: ____________________________________________________________________________
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Assessment Task 1: Written Questions
TASK SUMMARY
You must answer all questions below correctly.
RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

 Access to textbooks and other learning materials
 Access to a computer with Internet
 Access to a word processor and presentation software (such as Microsoft PowerPoint)
WHEN AND WHERE WILL THIS TASK BE COMPLETED?

 This task may be done in your own time as homework or you may be given time to do this task in
class (where applicable).
 Your assessor will provide you with the due date for this assessment.
WHAT HAPPENS IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will make arrangements with you about
resubmission. Your assessor may ask you some questions verbally to check your understanding, or
you may need to provide new written responses to the questions that were answered incorrectly. Your
assessor will give you a due date by which this must be provided.
STUDENT INSTRUCTIONS FOR TASK 1

 This is an open book test – you can use your learning materials as reference.
 You must answer all questions in this task correctly.
 You must answer the questions by typing your answers in a word processor such as Microsoft
Word or similar program.
WRITTEN ANSWER QUESTION GUIDANCE

The following written questions may use a range of ‘instructional words’, such as ‘identify’ or ‘explain’.
These words will guide you as to how you should answer the question. Some questions will also tell
you how many answers you need to give – for example, ‘Describe three strategies…’.
 Discuss – when a question asks you to ‘discuss’, you are required to point out important issues or
features and express some form of critical judgment. Generally, you are expected to write a
response of one or two paragraphs in length.
 Explain – when a question asks you to ‘explain’, you will need to make clear how or why
something happened or the way it is. Generally, you are expected to write a response of two or
three sentences in length.
 Identify – when a question asks you to ‘identify’, you will need to briefly describe the required
information. Generally, you are expected to write a response of two or three sentences in length.
 Outline – when a question asks you to ‘outline’, this means giving only the main points. Generally,
you are expected to write a response of two or three sentences in length.
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QUESTION 1
Discuss the rationale for nationally harmonised work health and safety laws and identify participating
and non-participating states/territories.
The nationally harmonized work health and safety laws role is mainly focused on
safeguarding employees and workplaces by protecting them from hazardous
circumstances that has the potential to harm their health, safety and welfare . They
seek to achieve that through elimination of risks in a workplace in accordance to the
principle of that workers and other persons need to be given the highest priority in
protecting their health. Considering this, the objectives of harmonizing WHS laws
are:
- Protect the health and safety of workers
- Improve safety outcomes in workplace
QUESTION 2
Identify the title and date of the WHS/OHS Act and Regulation for the state in which you are located
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The statutory authority for safety of employees in Victoria has the title ‘WorkSafe
Victoria’, it is run by the government and was established on December 1st, 1992.
QUESTION 3
a) Discuss the purpose of a code of practice.
A code of practice is a document prepared to provide practical guidance on how to

comply with a general duty or specific duties under Australian occupational safety
and health laws. It should provide detailed information on specific work tasks to
help you achieve the standards required under the work health and safety (WHS)
laws. These do not replace the WHS laws, but codes of practice can help make
understanding what you have to do a little easier.
b) Give two examples of a code of practice relevant to your work or the State where you are located,
including their title and key purpose.
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Confined Spaces: Manage the risks associated with confined spaces in the workplace
QUESTION 4
Outline the factors that must be taken into account in determining control measures for hazardous
manual tasks as stated in the model Work Health and Safety Regulations 2011.
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The below are the factors that must be considered in determining control
measures:
- Managing risks to health and safety;
- Managing risks of hearing loss from workplace noise;
- Duty to eliminate or minimize risks;
- Confined space entry permit to be given only to employees that are eligible;
- Displaying signal boards;
QUESTION 5
Define the following terms ‘duty holder’ and ‘PCBU’ and explain their duty of care under WHS/OHS
legislation.
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QUESTION 6
Explain four ways in which hazards can be identified in the workplace.
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Consulting workers or employees: By asking employees or conducting surveys about any health an
Reviewing available information: By reviewing records or information from the past incidents, if som
Inspecting the workplace: A person conducting business or undertaking (PCBU) may regularly wal
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Consulting s
QUESTION 7
Discuss the process of risk assessment and control in workplace health and safety.
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The process of risk assesment and control in workplace health and safety involves:
• Identifying the hazards: Inspecting the workplace regularly and mainge a list of
hazards including the ones which are already being dealt. Consulting the workers
and surveys can be conducted;
• Assessing the risk: Involves examining the characteristics of hazards. Risk
assessment also helps to determine the postures or movements that may pose a
risk in which has being occurring;
• Controling the risk: Ways of controlling risks are ranked from highest level of
protection and reliability to the lowest, which is known as hierarchy of control;
• Administrative: Rotating workers between different tasks.
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QUESTION 8
Explain the purpose of the hierarchy of control and each of the options available from most effective
to least effective. Provide an example for each.
• Elimination (for example utilizing remote controls): Delivering the good directly to
the point of use instead of handling manually;
QUESTION 9
a) Explain two reasons why it is important to report WHS incidents within the workplace to relevant
persons.
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More incidents mean more observations which in the end means more data to analyze. Most of
Feedback from incidents keep the observers aboard as incident reporting provides a ways to en
b) Identify at least two position holders to whom incidents may be reported.
- HR Manager
- Area supervisor
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QUESTION 10
Identify the three events that are defined as ‘notifiable incidents’ and the period of time for which
employers must keep records of these incidents.
- Death of a person;
- Serious injury or illness;
- Dangerous incident during the work.
The time period for which employers must keep records of these incidents is 5
years from the date notified to WHS.
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QUESTION 11
Within what time period must an employer notify their worker’s compensation insurer where a worker
has received a workplace injury?
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The employer must notify their worker’s compensation insurer where a worker has
QUESTION 12
Identify the data a workplace is required to keep about an injury and provide one example of the kind
of system a workplace may use to identify patterns of occupational injury and disease.
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Record keeping is an obligation for the work health and safety. Keeping records helps
managing health and safety and ensure everything is regulated. There are different
data a workplace is required to keep in regards to injuries. The examples of data or
records are as following:
• Health and safety and procedures;
e kind of system a workplace may use to identify patterns of occupational injury and
disease but one of them is ‘Designing of safe operations and systems of work’.
SUBMISSION REQUIREMENTS FOR TASK 1:

 Your answers to each question
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your work.
Name:
Date of submission:
Was this a
Project
STUDENT DECLARATION

work.

me.
Student name: ____________________________________________________________________
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ASSESSOR FEEDBACK
Assessor name: ___________________________________________________________________
Date: ____________________________________________________________________________
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Assessment Task 2: WHS Development
The following assessment tasks use a simulated business called Complete Business Solutions
Australia (CBSA). In order to complete the assessment tasks, you will need to access information,
templates, policies and procedures associated with CBSA. This can be done in one of two ways:
either your assessor will provide you with copies of the appropriate documents, or they will provide
you with login details for CBSA’s website. Navigate to www.cbsa.com.au, select ‘Log in’ and enter
your username and password prior to completing your assessment tasks.
For this assessment you will play the role of Jay Gartner, Business Compliance Specialist for
CBSA. CBSA is a consultancy service providing assistance with compliance, finances, human
resources, information technology and other business needs to ensure that businesses have the
expertise and support they need to survive and prosper. You should familiarise yourself with what
CBSA does, its services and history, the organisational structure of the business and its
employees. Ensure that you read the Business Plan to understand CBSA’s mission, vision, and
business objectives.
TASK SUMMARY
There are three parts to this task:
 In Part A, you will be creating a WHS record-keeping system
 In Part B, you will be reviewing and updating a WHS policy
 In Part C, you will be developing two new WHS procedures

 Access to a computer, the Internet, and a web browser
 Access to a word processor
 CBSA organisational policies and procedures (accessible via the CBSA website)
 Business Plan (accessible via the CBSA website)
 CBSA Style Guide (accessible via the CBSA website)
 Email template (accessible via the CBSA website)


If you get something wrong you will need to resubmit that part of the task that has not been completed
correctly or fully. Your assessor will provide you with guidance as to what needs to be resubmitted
and how.
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For the purpose of this task, CBSA is a company primarily based in your state or territory. All
directives within these parts related to WHS legislation, regulation, and codes of practice must be
attempted under the assumption that CBSA is local to you. Complete all parts of the assessment
below.
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PART A – DEVELOP WHS RECORD-KEEPING SYSTEM
To begin this part, read the following email and then complete the tasks that follow:
To: Jay Gartner (jay.gartner@cbsa.com.au)
From: Henry Thomas (henry.thomas@cbsa.com.au)
Date/time: Monday 9:02AM
Subject: WHS Record-keeping
Good morning Jay,
I am unhappy with the current state of the WHS processes at our organisation.
We don’t have a Work Health & Safety record-keeping system in place, and I would like all our WHS
policies, procedures, and records easily accessible to ensure we are complying with the law and keeping
our staff members as safe as possible. Please create a WHS record-keeping structure which keeps the
following types of records for audit for five years:
 Risk Assessments
 Safe Working Method Statements (SWMS)
 WHS Training records of what training has occurred including induction records
 WHS Training materials – current and superseded
 WHS Policies and procedures – current and superseded
 WHS Audit reports
 WHS Record of Injuries
 Consultation and Communication
Kind Regards,
Henry Thomas
Governance Manager
300 Fictional Way, Sydney, NSW 2000
Phone: 1800 111 222
www.cbsa.com.au
TASK
Based on the email you are to complete the following task:
1. Develop a Work Health and Safety Management System (WHSMS) folder structure.
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Create an electronic folder structure that represents the record keeping requirements as outlined
in the email from Henry for the WHSMS.
You will be required to create this folder structure electronically using a cloud-based storage
system such as Google Drive, Box, Dropbox, OneDrive or similar. This will be used to save the
WHS documentation you are creating for this assessment into these folders.
If you don’t have a cloud-based storage account for any of the providers, you will need to register
to use one. Each of the major cloud-based storage providers provide a free amount of space that
you can utilise without having to pay any fees.
You should provide share access to the WHSMS root folder of the cloud-based system to your
assessor so they can confirm that the folder structure is sufficient for the purposes of WHS
recordkeeping.
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PART B – REVISE EXISTING WHS POLICY
Date/time: Tuesday 8:02AM
Subject: WHS Policy Revision
Good morning Jay,
Thanks for creating the WHSMS folder structure. Now that this is in place, I have another task I would like
you to complete.
As you are aware, we have an existing Health and Safety Policy & Procedures document, but as the
organisation has recently expanded and more staff members are travelling and working from home, it is
time to update the existing policy and expand the procedures to include fatigue management and working
from home. Please update the Policy & Procedures, and please also add a definition of duty holders under
WHS legislation to the policy.
When you have completed the updated policy, please email it through to me so I can review and approve.
Kind Regards,
Henry Thomas
Governance Manager
Phone: 1800 111 222
www.cbsa.com.au
TASK
Based on the email, you are to complete the following tasks:
1. Update WHS policy.
Download the existing CBSA Health and Safety Policy & Procedures (accessible via the CBSA
website) and then update the policy so that it includes:
a) The definitions of duty holders under WHS legislation
b) A statement regarding working at home
c) A statement regarding fatigue management
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You will need to conduct research to determine if NSW legislative requirements exist in relation to
these matters.
Use track changes or a different colour font/highlight to highlight all of the changes you have
made to the policy. This will make is simple for your assessor to view and assess the changes.
Follow the current format, layout and language of the document to maintain consistency and
professionalism to ensure you are adhering to CBSA style guide.
2. Confirm approval for changes.
Send an email to Henry Thomas (your assessor), using the organisation’s email template
(accessible via the CBSA website) as a guide. Your email must:
 Specify who the email is to
 Specify an appropriate subject
 Specify and include the updated policy as an attachment
 Contain a body part of the email detailing why you are sending the email. You must specify
that you are requesting approval of the changes you have made to the policy.
 Contain a CBSA email footer specifying the name and job position of the staff member you
are role playing.
Your assessor will provide you with the email address you will need to send your updated policy
to.
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PART C – DEVELOP WHS PROCEDURES
Date/time: Wednesday 3:31PM
Subject: New WHS Procedures
Good afternoon Jay,
Based on the changes you have made to the Health and Safety Policy & Procedures, please create two
new procedures for:
 Staff who work from home
 Fatigue management
Please create these procedures using the organisation’s Policy & Procedures Template (accessible via the
CBSA website) and save in the WHS record-keeping folder system you developed previously.
Kind Regards,
Henry Thomas
Governance Manager
Phone: 1800 111 222
www.cbsa.com.au
TASK
Based on the email, you are to complete the following tasks:
1. Draft a working from home procedure.
The procedure should be brief – one to two pages and address the following using the
organisation’s Policy & Procedures Template. You can remove any parts that aren’t relevant,
such as the Policy heading. The procedure must specify:
 Requirements for a home-based office (e.g. workstation, working space, technology, etc)
 Employer responsibilities
 A brief step-by-step procedure for applying to work at home
 Risk Assessment
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Include a risk assessment of at least 10 common hazards that can be found working at home
in an office environment using the organisation’s Risk Management Policy & Procedures as a
guide. You must identify the task, the hazard description and the suggested controls. Your
controls must identify which control(s) they are aligned to in the Hierarchy of Controls.
It is recommended that you present your risk assessment data in a table.
You must ensure that your procedure includes how hazard identification and risk assessment
will be conducted – before the worker begins working at home, at periodic times as
requested, and annually.
 Supporting documentation – this should reference an employee working at home checklist
and a form to apply for working at home
2. Draft a fatigue management procedure.
The procedure should be brief – one to two pages and address the following using the
organisation’s Policy & Procedures Template. You can remove any parts that aren’t relevant,
such as the Policy heading. The procedure must specify:
 Causes of fatigue, signs of fatigue, immediate effects of fatigue, long term effects of fatigue
 Employee responsibilities
 Employer responsibilities
 Risk Assessment
Include a risk assessment of at least four common hazards associated with fatigue using the
organisation’s Risk Management Policy & Procedures as a guide. You must identify the task,
the hazard description and the suggested controls. Your controls must identify which
control(s) they are aligned to in the Hierarchy of Controls.
It is recommended that you present your risk assessment data in a table.
You must ensure that your procedure includes how hazard identification and risk assessment
will be conducted – before the worker begins working, at periodic times as
required/requested.
 Recommended working hours and breaks – this section must be in alignment with WHS and
Fair Work legislation and stipulate the following:
1. Where interstate flights are required for business purposes these must not be before 7am
or after 6pm
2. Employees may not drive for longer than 5 hours in a single day
3. Employees may not work for more than 10 hours per day including travel time
4. Employment Contracts define ‘ordinary hours’ as being 38 hours per week between 7am
and 6pm and no employee is permitted to work outside of these hours without prior
consent from the Managing Director
5. Employees must take a 30-minute unpaid break away from their workstations
 Supporting documentation – this should reference a Fatigue Self-Assessment and Long-
Distance Driving Guide
 Breach of policy/management of persons affected by fatigue

 Modified Health and Safety Policy & Procedure for Part B
 Working from Home procedure for Part C
 Fatigue Management procedure for Part C
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your work.
Name:
Date of submission:
Was this a
Project
STUDENT DECLARATION

work.

me.
Student name: ____________________________________________________________________
Page 36 of 60
ASSESSOR FEEDBACK
Assessor name: ___________________________________________________________________
Date: ____________________________________________________________________________
Page 37 of 60
Assessment Task 3: WHS Implementation
TASK SUMMARY
In this task you will be establishing consultation and communication processes, working with others to
solve issues raised through the WHS consultative process, providing information in relation to
decisions made or research conducted regarding WHS, and displaying knowledge in WHS legislation,
regulations and codes of practice.

 CBSA organisational policies and procedures (accessible via the CBSA website)
 Updated Health and Safety Policy & Procedures developed in previous assessment task.
 Two additional students to play the role of staff members


If you get something wrong, you will need to resubmit that part of the task that has not been
completed correctly or fully. Your assessor will provide you with guidance as to what needs to be
resubmitted and how.

below.
Page 38 of 60
To begin this task, read the following email and its attachment, then complete the tasks that follow:
Date/time: Friday 1:21PM
Subject: WHS Implementation Issues
Attachment: Case Studies.docx
Good afternoon Jay,
The new WHS policies and procedures that you developed have been adopted and implemented; however,
a number of issues have arisen since the implementation that need to be addressed.
Please refer to the attached document which details the six issues encountered, and then use a word
processor to answer to the questions and complete the tasks I have included with each issue so we can try
and resolve these implementation problems.
Kind Regards,
Henry Thomas
Governance Manager
Phone: 1800 111 222
www.cbsa.com.au
ATTACHMENT
Case Studies.docx
Case Study 1: No Consultation

The new fatigue management policy and procedure has placed serious restrictions on the business
consultants, restricting them from getting their work completed and closing sales, which in turn
affects their commissions.
As a collective group, the consultants have complained to the management team that they were not
consulted with at any point during the design and implementation of the fatigue management policy
and procedure. They are not satisfied with the process or the result and have requested that they
be included in a revision of the procedure.
Based on this scenario, answer the following four questions:
 Question 1: Is the PCBU required to consult with employees in this scenario? Explain your
response.
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 Question 2: In preparation for writing a consultation procedure, how do you think CBSA could
best consult with their employees? Write dot points for the following headings that will appear in
a procedure:
− The matters that management will consult on
− Who will be consulted?
− The format the consultation will take
− How information and decisions will be shared with all staff
 Question 3: Does consultation in this scenario need to be documented?
 Question 4: If you were to include documenting the consultation process into the procedure,
what and how would the consultation be documented?
Case Study 2: Fatigue Management
The current Fatigue Management procedure states:
 Where interstate flights are required for business purposes these must not be before 7am or
after 6pm
 Employees may not drive for longer than five hours in a single day
 Employees may not work for more than ten hours per day including travel time
 Employment Contracts defines ‘ordinary hours’ as being 38 hours per week between 7am and
6pm and no employee is permitted to work outside of these hours without prior consent from
the Managing Director.
 Employees must take a 30-minute unpaid break away from their workstations
The consultant’s view of these restrictions include:
 Flights from 7am to another city will mean that consultants cannot get to 9am meetings or even
into the CBD of cities until after 9am and coupled with different time zones in Australia, this will
severely affect business relationships.
 No flights after 6pm hinder work at the opposite end of the day, meaning that consultants must
wrap up their work day by 3pm to make it back to airports.
 Driving from the office into the surrounding rural country and back is longer than five hours and
this restriction is ridiculous for the same reasons listed above.
 They have laughed at the ten-hour day suggesting that this is simply impossible. They have
also said that prior to this procedure they managed their time effectively – if they were late
home one night, they started late the next day or finished early the day before or after travel.
 Having to get consent from the Managing Director to work outside of the hours in the procedure
is ridiculous and unrealistic. This suggests that the Managing Director basically has control
over their diaries and commissions.
 The 30-minute lunch break is reasonable.
Based on this scenario complete the following two tasks:
 Task 1: In your group, research, discuss and agree on alternative arrangements for each of the
stipulations in the procedure that the consultants have issues with. Ensure the alternative
arrangements meet legislative requirements.
Use the following Risk Management Chart from the Safe Work Model Code of Practice – Work
Health and Safety Consultation, Cooperation and Coordination as a guide to assess the
alternative arrangements. You must suggest a specific control measure for each hazard and
document a similar table:
Page 40 of 60
Hazard Identification Risk Assessment Risk Control
Factors that contribute Higher

Lower Risk Control Measure
to work Risk
Monitor actual time
worked against the
Standard daily hours 7.6 hours 9 hours 12 hours allocated roster and
worked identify excessive
hours
Daily work hours and

work-related travel, 10 hours 13 hours
including commute
 Task 2: Draft an email communication using the CBSA Email Template (accessible via the
CBSA website) addressed to the staff, informing them of the alternative recommendations for
the fatigue management procedure and the risk assessment that has been conducted. You
must also inform them that they will be required to vote on the changes at the next staff
meeting. Include a brief outline of the safety issue, who was involved in making the alternative
recommendations (you may list your classmates working with you in this instance) and your
contact details if they have questions. You are not required to send this email, but you must
submit the completed draft.
Case Study 3: Health and Safety Representative
As part of the duty holder’s responsibilities, the Managing Director has informed the employees at a
staff meeting that they can elect a health and safety representative. One of the consultants has
taken a keen interest and the other consultants and employees have elected them to represent
their work group. The newly appointed health and safety representative has requested to do some
training for this role.
Based on this scenario answer/complete the following five questions/tasks:
 Question 1: What training courses can the health and safety representative undertake in your
state or territory?
 Question 2: Is the health and safety representative required to undertake this training in order
to hold office?
 Question 3: Is the PCBU required to let the health and safety representative attend any
training?
 Question 4: Explain what the PCBU must do if the representative requests training.
 Task 1: Draft an email to the health and safety representative approving their training request.
Provide the details on the next initial course with an approved provider in Sydney and inform
them what you will and will not be covering the cost of in regard to this training.
Case Study 4: Health and Safety Committee
One of the other employees has requested that a health and safety committee be formed. You are
not sure of the requirements here. You personally don’t think that the company is big enough to
have a committee and neither is there a need based on the type of work the employees do. The
health and safety representatives agree with you. Based on this scenario complete the following
two tasks:
 Task 1: Assume you are unable to find the information that you need about the topic on the
Internet. Find the authority contact information for your local state or territory and draft an email
to them requesting information on the requirements for establishing a health and safety
Page 41 of 60
committee. You will need to provide a brief of the company – the type of operation, how many
employees and where the request for the committee came from.
 Although you are not sending this email include the email address that you would use to
contact the authority.
 Task 2: Assume that you have heard back from the authority. Draft an email communication to
the staff informing them of the information provided by the authority, the original request, the
decision on whether a committee will be formed, who you consulted with (you may list your
classmates working with you in this instance) and who staff should contact if they have
questions.
You will need to research the requirements and include the information in your own words
(including the Act references) about when an employer is required to establish a health and
safety committee.
Case Study 5: WHS Issues Raised
Assume that CBSA’s WHS Consultation and Communication procedure states that consultation will
occur in team meetings where WHS will be a permanent agenda item. It also states that staff will
be informed of decisions via the meeting minutes, the health and safety notice board and where
applicable, a direct email or other form of communication such as training.
During the weekly team meeting two health and safety issues were raised by the Health and Safety
Representative:
1. One of the staff members slipped over in a customer’s warehouse last week and hurt her knee
quite badly for which she received immediate medical attention and will require on-going care.
Upon investigation the health and safety rep discovered that the consultant used the required
PPE (hi-vis vest, hard hat and safety glasses) but had stiletto shoes on. Footwear has not been
included in the risk assessment.
2. During an online meeting with one of the staff members during the week the Managing Director
noticed in the background of the webcam that the consultant had the smoke detector hanging
out of the ceiling. When questioned, the consultant stated that it was faulty and kept going off
every time someone cooked toast. Smoke detectors have not been included in the risk
assessment.
Based on this scenario complete the following two tasks:
 Task 1: Use the hierarchy of control to recommend a risk control for both scenarios. Re-create
the table below to represent your data:
Hazard Identification Risk Assessment Risk Control
Factors that contribute Lower Higher

Control Measure
to work Risk Risk
 Task 2: Draft meeting minutes of the safety issues raised at the meeting that include an outline
of the issue, who raised the issue, the risk assessment conducted, who was involved in the
assessment and consultation process (you may list your classmates working with you in this
instance), when the control measures take effect and any other actions that need to be
completed.
Case Study 6: Patterns of Injury
Page 42 of 60
The Managing Director has requested a meeting with yourself and the Health and Safety
Representative. During the meeting, he raises the recently collated Record of Injury report. Over
the past twelve months there have been six injuries, which is considered extremely high for an
organisation of CBSA’s size. There has been an increase of two injuries from the previous twelve
months. Three of the four previous year’s injuries were from manual tasks.
The following data has been provided at the meeting:
Workers Notifiable
Name of injured Nature of Injury Date of Injury
Comp Claim? Injury?
Injured 1 Lower back – manual task 2/2/20XX Yes No
Injured 2 Stress 3/5/20XX Yes No
Injured 3 Hamstring – manual task 23/5/20XX No No
Injured 4 Knee – fall 12/6/20XX Yes No
Injured 5 Elbow – manual task 21/7/20XX Yes No
Injured 6 Lower back – manual task 30/8/20XX Yes No
Based on this scenario answer the following three questions:
 Question 1: What is the pattern of workplace injury?
 Question 2: What is the percentage of manual task related injuries over the 2 years?
 Question 3: What recommendations would you make to CBSA to reduce the likelihood of
being injured?
TASK
Based on the email and its attachment, you are to complete the following task:
You are required to work with at least two other students or colleagues to research, discuss and
answer the questions. You are required to word process your own answers and submit individual
assessments.
Save each document that you create with an appropriate title so that any manager (and your
assessor) is able to identify the content without having to open the document.
Each document should also be saved into the correct folder in your WHS record keeping system.
Submit your word-processed answers to your assessor in the required format.
Read each case study and answer/complete all questions/tasks correctly. You are required to submit:
 Case Study 1: answers to the four questions
 Case Study 2: solutions to the two tasks
 Case Study 3: answers to the four questions and your solution to the one task
 Case Study 6: answers to the three questions

 Word document with your answers
Page 43 of 60
your work.
Name:
Date of submission:
Was this a
Project
STUDENT DECLARATION

work.

me.
Student name: ____________________________________________________________________
Page 44 of 60
ASSESSOR FEEDBACK
Assessor name: ___________________________________________________________________ `
Date: ____________________________________________________________________________
Page 45 of 60
Assessment Task 4: WHS Training
TASK SUMMARY
Students are to develop and deliver a workplace health and safety training program.

 Answers documented in the previous assessment task
 Modified Health and Safety Policy & Procedures developing in a previous assessment task
 Two additional students to play the role of presentation attendees


If your assessor identifies that you did not correctly or adequately demonstrate the skills and
knowledge required of this task, you will be given feedback on areas for improvement.
Your assessor will provide you with guidance as to whether you need to:
 Redo the task immediately after you have considered their feedback
 Undertake further learning and redo the role play at a later date – your assessor will provide you
with further details about this

below.
Page 46 of 60
To begin this task, read the following email and then complete the tasks that follow:
Date/time: Wednesday 11:19AM
Subject: New Induction Process Training
Good morning Jay,
I would like you to be personally responsible for developing and delivering a workplace health and safety
induction program for new staff. All current staff will also need to be re-trained to bring them up to speed
with the new WHS Policy and information that has been discussed and agreed upon in consultation.
As well as delivering this information to staff, you will also need to include some of your research on the
resolution of WHS implementation issues in your training presentation. Please select one of the topics you
have researched, and ensure you provide an overview of the legislative framework and our organisational
procedure(s) relating to the topic in your program:
 Working from home

 Fatigue Management
 Health and Safety representatives
 Health and Safety committees
 Health and Safety consultation and communication
 Risk assessments
Kind Regards,
Henry Thomas
Governance Manager
Phone: 1800 111 222
www.cbsa.com.au
TASK
Based on the email, complete the following tasks:
1. Develop a presentation for an induction/training program. You will need to use a presentation
package such as Microsoft PowerPoint to create your presentation. Prepare your training session
for a 20-minute presentation. You are required to address the following points in your
presentation:
Page 47 of 60
 An overview of WHS legislation that applies to CBSA and the purpose of such legislation –
note this should be the WHS legislation that applies to the student’s state or territory of
residence
 Purpose/definitions of WHS Act, Regulations, and Codes of Practice
 An explanation of the definitions for hazard, hazard identification, risk and risk assessment,
accident, incident and near miss
 Meaning of duty of care
 Obligations of workers and PCBU
 Persons within the organisation who are responsible for WHS and each of their
responsibilities (this will be yourself and the newly appointed WHS representative)
 An outline of the topic you have selected. The information you provide must contain
information about the legislative framework and the workplace procedure (or instruction)
Ensure that you save your presentation into the appropriate folder in your record keeping system.
2. Conduct induction/training program.
This part of the assessment task requires you to conduct your induction/training program for staff.
You will have 20 minutes to present your induction/training program to a small group of students
that your assessor will arrange.
During the presentation, your assessor will be looking to see that you can:
 Speak clearly and concisely
 Use effective non-verbal communication skills to encourage audience interest
 Respond to questions
 Ask questions to seek feedback and understanding of the topic
 Use of active listening techniques to confirm and clarify understanding
 Provide the opportunity for questions at the end of your presentation
3. Send an email to Henry Thomas (your assessor) evaluating your own performance in developing
and delivering the training session. Discuss what went well and what you could improve on. Also
discuss what you would include/not include or change if this were a real workplace health and
safety induction.
Write the email using the organisation’s email template (accessible via the CBSA website) as a
guide. Your email must:
 Specify who the email is to
 Specify an appropriate subject
 Contain a body part of the email detailing why you are sending the email. You must evaluate
your performance, discuss what went well, what didn’t go well, what you would change, and
how you would improve.
 Contain a CBSA email footer specifying the name and job position of the staff member you
are role playing.
Your assessor will provide you with the email address you will need to send your updated policy
to.

 Training presentation
 Email
Page 48 of 60
your work.
Name:
Date of submission:
Unit:
 BSBWHS521 Ensure a safe workplace
Was this a
Project
STUDENT DECLARATION

work.

me.
Student name: ____________________________________________________________________
Page 49 of 60
ASSESSOR FEEDBACK
Assessor name: ___________________________________________________________________
Date: ____________________________________________________________________________
Page 50 of 60
Assessment Task 5: WHS Review and Evaluation
TASK SUMMARY
Students are to evaluate a health and safety management system and provide recommendations for
improvement and measures to meet compliance requirements.



If you get something wrong, you will need to resubmit that part of the task that has not been
completed correctly or fully. Your assessor will provide you with guidance as to what needs to be
resubmitted and how.

Complete all tasks of the assessment below.
Page 51 of 60
To begin this task, read the following email and its attachment, then complete the tasks that follow:
Date/time: Monday 12:15PM
Subject: WHS Audit Results
Attachment: Audit Results.docx, WHS Performance Reporting Matrix.docx
Good afternoon Jay,
It’s been 12 months since your updated Health and Safety Policy & Procedures were implemented, and I
have hired an external auditor to review our compliance with WHS legislation and codes of practice.
Please review the attached Audit Results to determine what we are doing well, and what we aren’t doing
well. We need to ensure that a minimum of ‘Satisfactory Performance’ for each audit item has been
achieved against the WHS Performance Reporting Matrix. Where an area is identified as minimal, please
make recommendations for what immediate actions can be undertaken to improve this score.
Kind Regards,
Henry Thomas
Governance Manager
Phone: 1800 111 222
www.cbsa.com.au
ATTACHMENTS
Audit Results.docx
An internal audit has been conducted on the WHS Management System with the following results
found:
1. WHS Policy:
 The WHS policy was developed and defines objectives and responsibilities
 The WHS policy is available on the Staff Intranet
 The WHS policy has been signed off by the Governance Manager
2. WHS responsibilities:
 Responsibilities for WHS included in policy
 The policy does not refer to the health and safety representative
3. WHS consultation:
Page 52 of 60
 WHS is a standing agenda item of staff meeting and all staff have opportunity to raise and
discuss issues
4. WHS Training:
 All new staff have received training on health and safety during induction
 WHS training sessions held on introduction of new WHS policies and procedures
 Induction records kept
5. WHS Procedures:
 WHS procedures in place
 Staff are trained relevant WHS in procedures
 All procedures are located in the WHSMS folder structure in the cloud
6. Contractor Management:
 No formal WHS procedures in place (the company doesn’t use contractors)
7. WHS Performance Indicators:
 WHS policy and procedures includes overall goals of WHS
8. Risk management processes:
 Clear procedures for risk management with responsibilities identified
9. WHS inspections:
 Each staff member carries out inspections as required
 Reports and actions are sometimes completed
10. Incident Report/Emergency Response:
 Incident form on intranet
 60% of incidents and near misses reported
11. Injury Management/Return to Work:
 Nothing in place currently
12. WHS Document Control:
 WHS policies and procedures and forms are kept in central location
 WHS documents have version control and are dated
 Organisation has an overall record keeping policy and procedure
13. WHS Performance Review:
 Little analysis of WHS performance measures
14. WHS Auditing:
 No WHS audits have been conducted in the last 12 months
15. WHS Continuous Improvement:
 No procedures in place for WHS continuous improvement
WHS Performance Reporting Matrix.docx
Page 53 of 60
WHS performance reporting matrix
GRADING WHS MANAGEMENT SYSTEM ELEMENTS
1. WHS Policy & 2. WHS Responsibilities 3. WHS Consultation

commitments
Advanced As for Good, plus: As for Good, plus: As for Good, plus:
Performance  WHS policy is  WHS responsibilities  WHS consultation
System constantly promoted to external periodically reviewed processes are
measured and stakeholders to make sure they periodically reviewed to
benchmarked for  Policy is periodically meet organisational & make sure they are
continuous reviewed to make sure legal requirements meeting workplace
it gives practical  Senior management needs & legal
improvement
direction to all WHS performance is requirements
activities assessed against their  Consultation Statement
WHS responsibilities displayed
Good As for Satisfactory, plus: As for Satisfactory, plus: As for Satisfactory, plus:
Performance  WHS policy is included  Job applicants are  Staff are aware of the
All required in relevant WHS asked to demonstrate consultation
elements in place training for staff, ability against WHS arrangements
and operating contractors & visitors responsibilities  Staff are aware of the
effectively  Manager performance names of the key
is assessed against people with whom to
WHS responsibilities of discuss WHS issues
the position  Staff are consulted
when changes are
planned for the
workplace
Satisfactory  WHS policy developed  A senior manager is  Each workgroup has

Performance in consultation with assigned responsibility some form of
staff for the WHS system consultation
Basic system and
 Policy defines goals &  All WHS arrangements in place
legal compliance
major responsibilities responsibilities are  Meetings with WHS on
 Policy is signed by the defined & included in the agenda are held
Governance Manager job descriptions frequently and meeting
& dated  People are trained in agendas & minutes are
their WHS circulated to all staff
 Policy is circulated in
the workplace responsibilities  Consultation training
has been provided and
successfully completed
 There is a procedure
for resolving WHS
issues
Page 54 of 60
Minimal  WHS Policy developed  WHS responsibilities  There is a WHS

Performance are not defined or Committee or some
included in job arrangements have
Fails to meet basic
descriptions been made for
legal requirements consultation however
there is no consistency
when consultation
takes place
4. WHS Training 5. WHS Procedures 6. Contractor

Management
Performance  WHS training  Procedures are made  Consultation takes
System constantly procedures are available to other place between senior
measured and reviewed to make sure schools of a similar size management &
benchmarked for they remain effective  Procedures are contractor
continuous  The training program compared against management to review
improvement responds to changes those in similar schools WHS performance
in the work to assess them against issues
environment & legal best practice in
requirements for WHS educational
environments
Performance  Suitably qualified  Procedures are  A list of preferred
All required people give training available electronically contractors is kept
elements in place  All managers are  Procedures are based on past
and operating trained in their WHS reviewed to assess performance
effectively responsibilities their effectiveness standards
 After training people  Only current copies of  Contractor WHS

demonstrate what procedures are performance is part of
they have learnt available in the general WHS
workplace performance reports
 Refresher training is
provided
Satisfactory  Staff do WHS training  Risk assessments have  There is a procedure

Performance needs analysis been done to identify for the WHS aspects
Basic system and  An annual training the need for procedures of minor contractor
legal compliance plan is developed and  Procedures reference selection
implemented legal & other  Tender selection
 Training is requirements involves assessment
appropriately  Procedures are of WHS capabilities
resourced developed in  Contractors are asked
 Staff attend training consultation with staff for safety documents
before starting work
Page 55 of 60
 Training records are  Staff are trained in  Contractors do WHS

kept procedures relevant to induction training
 Induction training is their work  Contractor WHS
given before anyone  Procedures are performance is
starts work collected together in an assessed
WHS Manual  Unsatisfactory WHS
performance is taken
up with contractors
Minimal  Some WHS  Some WHS procedures  Contractor selection

Performance information is given at have been developed does not include WHS
Fails to meet basic induction for obvious hazards criteria
legal requirements  No consistent effort is (manual handling,  Contractors are not
made to identify & electrical, etc) supervised while in the
meet WHS training workplace
needs
7. WHS Performance 8. Risk Management 9. Inspection, Testing &

Indicators Processes Corrective Action
Performance  WHS performance is  Risk management  Inspection procedures
System constantly benchmarked against processes are are reviewed to make
measured and industry standards – benchmarked against sure they continue to
benchmarked for where available industry practice – be effective
continuous where available  Outcomes from
improvement inspections are
reviewed to identify
weaknesses in
workplace procedures
& practice
Performance  WHS performance is  Outcomes from risk  People doing
All required reported to external management are inspections have WHS
elements in place stakeholders reported to senior training & experience
and operating management & the in the workplace
effectively WHS committee if  Only qualified people
applicable or to all staff carry out testing of
in general plant, equipment &
 Risk management facilities
procedures are  Corrective action is
reviewed to make sure reviewed to check on
they continue to be its effectiveness
effective
Page 56 of 60
Satisfactory  There is a procedure  There is a procedure for  There is a procedure

Performance for WHS performance risk management for inspection, testing
Basic system and measurement  Managers have & corrective action
legal compliance  Performance identified  Inspections are done
indicators balance responsibilities for risk to a schedule
process & outcome management  Inspection checklists
indicators  Continuous efforts are are used
 There is a schedule made to identify  Corrective action is
for regular WHS hazards and control recorded & taken
reporting risks
 Outcomes for
 WHS reports are an  Safe work procedures inspections are
agenda item at have been developed reported to
management for all hazardous management & the
meetings situations WHS Committee
 WHS performance is  Everyone is trained in  Inspection documents
reported to staff safe work procedures are kept
 The effectiveness of risk  There is a schedule
controls is regularly for testing plant,
reviewed equipment & facilities
Minimal  General goals are  Risk management  Inspections rely on

Performance included in WHS depends on each staff looking around to
Fails to meet basic Policy manager’s level of spot problems
legal requirements  WHS performance interest  Corrective action may
measurement relies  Some efforts are made be taken
on injury data & to identify hazards &
workers compensation control risks
costs  Safe Procedures for
hazardous work
available
10. Incident 11. Injury 12. WHS Document

Report/Emergency Management/Return to Control
Response Work
Performance  Senior management  Senior management  The procedures for
System constantly maintain appropriate benchmark injury claims WHS document
measured and liaison with external & return to work control periodically
benchmarked for emergency service performance against reviewed to make sure
continuous providers comparable business’s it continues to work
improvement  External emergency performance effectively
services are  Senior management
periodically included in review changes in
trials of emergency technology of
procedures document control to
Page 57 of 60
identify & implement

the most efficient
methods
Performance  Staff are continually  Senior management  WHS documents are
All required encouraged to report review the number of periodically reviewed
elements in place incidents injury claims & progress & updated, as
and operating  Emergency achieved by return to required
effectively procedures are work programs  WHS document
benchmarked with  Any weaknesses in control is tested as
similar companies performance are part of WHS auditing
identified & corrected
Satisfactory  There are incident  There is an Injury  There is a procedure

Performance reporting & Management & Return for WHS document
Basic system and emergency response to Work Policy & control
legal compliance procedures Procedures which  WHS documents are
 Staff are trained in complies with legal filed, stored &
these procedures requirements archived
 Incident report forms  There is a trained  WHS documents can
are available Return-to-Work be retrieved
Coordinator
 Most incidents are  Documents carry
reported  Staff know about their dates & version
entitlements numbers
 All reported incidents
are investigated  Management know  There are current
about their role in return copies of WHS law,
 Corrective action is to work programs
taken promptly Codes of Practices etc
available
 Emergency
procedures are
regularly trialled &
improved
Minimal  Incidents are  There is an Injury  Some WHS

Performance sometimes reported Management & Return documents are kept
Fails to meet basic and investigated to Work Policy  Dates and version
legal requirements  There is an  Staff do not understand numbers are not
emergency procedure, the policy requirements applied to WHS
but it hasn’t been documents
trialled
13. WHS Performance 14. WHS Auditing 15. WHS Continuous

Review Improvement
Advanced As for Good, Plus: As for Good, Plus: As for Good, Plus:
Performance
Page 58 of 60
System constantly  WHS performance is  Regular and planned  System changes &
measured and benchmarked against WHS audits are a key improvements are
benchmarked for comparable component in reported on website
continuous businesses developing continuous so they can be shared
improvement improvement plans with others
Performance
 WHS performance  The Governance  System changes &
All required outcomes are shared Manager reports WHS improvements are
elements in place with staff audit outcomes & their reported to staff
and operating implemented responses
 WHS performance  System changes &
effectively to the Managing
outcomes are reported improvements are
to external Director reported to external
stakeholders stakeholders
Satisfactory  There is a procedure  There is a schedule for  There is a procedure

Performance for WHS performance audits which sets out how
Basic system and review  Internal & external WHS system
legal compliance  Process & outcome auditors are qualified improvement will be
indicators are used for achieved
 Audit reports are
performance review considered by senior  Senior & line
 Regular WHS management & management review
performance reports responses made to all WHS indicators &
are compiled report performance
recommendations information to identify
 WHS reports are possible system
considered by the  Corrective action is improvements
Governance Manager taken promptly
& relevant committees  System changes are
 Audit reports are kept decided on after
 Performance consultation with
improvements are relevant staff
identified & introduced
 A system
improvement plan is
developed &
implemented
 System changes are
reviewed to check that
improved performance
has resulted
Minimal  Injury statistics & WC  WHS audits are not  Effort is focused on
Performance costs are sometimes done fixing WHS problems
Fails to meet basic reviewed rather than achieving
legal requirements  Reviews rarely lead to improved WHS
change performance
 KPIs show little
evidence of improved
WHS
Page 59 of 60
TASK
Based on the email and its attachments, complete the following tasks:
1. You are required to measure and evaluate the level of compliance against the WHS Performance
Reporting Matrix and provide a report to the Henry Thomas.
Review the data in the Audit Results attachment and measure the performance using the
Performance Reporting Matrix. Record the grading for each system element, the reasons that the
grade has been applied and at least one action that is required to move the performance to
‘satisfactory performance’.
Also make at least one recommendation for improving the measurement of each system element.
For example, WHS policy and commitments states that ‘good performance’ equates to the policy
being included in relevant training. A better measure may include that staff are trained within two
days of their employment commencement date.
Ensure your report is saved into your WHS record keeping system.
2. As a result of the audit evaluation, you have discovered that no internal safety hazard inspections
have been conducted in the past 12 months.
Create a 12-month audit schedule that covers an audit of each element in the WHS Management
System. You must follow the CBSA Style Guide (accessible via the CBSA website) with
consideration of:
 Heading font, colour, and sizing
 Text font, colour, and sizing
 Overall colour scheme
 Table style
Your audit schedule must include:
 The title of each WHSMS element
 A section to specify whether the element audited was satisfactory, or not satisfactory
 Columns to specify the dates of inspection against each element
 A column for the names of the people responsible to be recorded
Allocate the responsibility of each system element to either yourself or the health and safety
representative.
Ensure your audit schedule is saved into your WHS record keeping system.

 Evaluation report
 Audit schedule
Page 60 of 60

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Universal Institute of Technology Pty Ltd

T/A Universal institute of Technology

Student Assessment Pack

Student and Trainer/Assessor Details

Course and Unit Details

THIS PAGE IS INTENTIONALLY BLANK

© 2020 Universal Institute of Technology Pty Ltd

About Your Assessments

Assessment Task About This Task

Assessment Submission Guidelines

If you miss an Assessment Deadline:

Assessment Task and Unit Outcome

Assessment Requirements Due Date

1. Questions and Answers

AGREEMENT BY THE STUDENT

Do you understand the requirements of this assessment? ✔ Yes

Guilherme dos Santos Goncalves da Silva

Assessor name: ___________________________________________________________________

Assessor signature: ______________________________________________ Date: ____________

Assessment Task Cover Sheet – Assessment Task 1

Unit: BSBWHS521 Ensure a safe workplace

Questions and Answers

I _________________________________________________ declare that these tasks are my own

 None of this work has been completed by any other person.

Student signature: _________________________________________________________________

Student name: ____________________________________________________________________

Assessor signature: ________________________________________________________________

Assessor name: ___________________________________________________________________

Assessment Task 1: Written Questions

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

WHEN AND WHERE WILL THIS TASK BE COMPLETED?

WHAT HAPPENS IF I GET SOMETHING WRONG?

STUDENT INSTRUCTIONS FOR TASK 1

WRITTEN ANSWER QUESTION GUIDANCE

A code of practice is a document prepared to provide practical guidance on how to

b) Identify at least two position holders to whom incidents may be reported.

SUBMISSION REQUIREMENTS FOR TASK 1:

Assessment Task Cover Sheet – Assessment Task 2

Unit: BSBWHS521 Ensure a safe workplace

I _________________________________________________ declare that these tasks are my own

 None of this work has been completed by any other person.

Student signature: _________________________________________________________________

Student name: ____________________________________________________________________

Assessor signature: ________________________________________________________________

Assessor name: ___________________________________________________________________

Assessment Task 2: WHS Development

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

WHEN AND WHERE WILL THIS TASK BE COMPLETED?

WHAT HAPPENS IF I GET SOMETHING WRONG?

STUDENT INSTRUCTIONS FOR TASK 2

PART A – DEVELOP WHS RECORD-KEEPING SYSTEM

To: Jay Gartner (jay.gartner@cbsa.com.au)

From: Henry Thomas (henry.thomas@cbsa.com.au)

Date/time: Monday 9:02AM

Subject: WHS Record-keeping

Good morning Jay,

PART B – REVISE EXISTING WHS POLICY

To: Jay Gartner (jay.gartner@cbsa.com.au)

From: Henry Thomas (henry.thomas@cbsa.com.au)

Date/time: Tuesday 8:02AM

Subject: WHS Policy Revision

Good morning Jay,

PART C – DEVELOP WHS PROCEDURES

Assessor signature: __________________________________ Date: