Professional Documents
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Precision RTO Resources has made a great effort to ensure that
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from this material. Information in this course material is current at
the time of publication.
Table of Contents
Assessment Delivery..............................................................................................................................5
Learner Information..............................................................................................................................6
Steps for Learners..................................................................................................................................8
Reasonable Adjustment.........................................................................................................................9
Resources Required for Assessment....................................................................................................10
Accessing Intranet Pages.....................................................................................................................12
Assessment Agreement.......................................................................................................................13
Assessment Tasks................................................................................................................................15
Contextualisation of Assessments by RTOs.........................................................................................16
Short Answer Questions.............................................................................................................17
Practical Assessment..................................................................................................................29
Workplace Assessment...........................................................................................................30
Assessment Overview..............................................................................................................30
Task 1: Analyse Business Environment....................................................................................32
Task 2: Set Strategic Direction.................................................................................................35
Task 3: Finalise Strategic Direction..........................................................................................37
Task 4: Develop Strategic Plan.................................................................................................39
Task 5: Implement Strategic Plan.............................................................................................41
Task 6: Monitor and Review Strategic Plan..............................................................................43
Assessment Workbook Checklist.........................................................................................................45
Assessment Workbook Checklist................................................................................................46
Recording............................................................................................................................................48
Record of Assessment.................................................................................................................49
Learner Information
This Learner Assessment Pack is designed for you to complete the assessment for BSBSTR802 - Lead
strategic planning processes for an organisation (Release 1). It may refer to your own
workplace/organisation, or to a simulated business provided by your assessor.
The assessment tasks include Short Answer Questions where you need to demonstrate your
knowledge and understanding of the unit, and the Practical Assessment, where you need to
demonstrate your skills required in the unit. It is recommended that you complete the Practical
Assessments in your own workplace/organisation. If you don’t have access to a real workplace, you
can complete the assessment in a simulated environment where resources and conditions similar to
a workplace must be accessed. Ensure to discuss this with your assessor prior to commencing with
the assessment.
Before you commence your assessment, ensure that you have a good knowledge of the subject,
have thoroughly read your Learner Resource, and clearly understand the assessment requirements
and the expectations of the industry to which the assessment is related.
Assessments are designed to be completed using your industry/organisation, but your Registered
Training Organisation (RTO) may assist you by contextualising the unit to be completed in a
simulated workplace environment.
You will be required to demonstrate knowledge and skills which must be observed directly by your
assessor. Where the observation task may be difficult for the assessor to directly observed, a video
recording of the practical observation task must be submitted as supplementary evidence.
Verification from at least one third-party signatory, and preferably two or more witnesses is required
to confirm your demonstration of these practical knowledge and skills. These witnesses would
usually be your current or recent supervisors, or your assessor.
The practical assessment tasks may be completed using your own workplace, a simulated
environment, or a mix of both, as instructed by your assessor. To contextualise this assessment to
your industry/organisation, you may be asked by your assessor to provide additional information
based on your industry/organisation.
Instructions are given for each task. If you have questions, or unclear how to proceed, consult with
your assessor.
Records of all aspects of the assessment must be kept in your Learner Assessment Pack
The record of assessment is a legal document and must be signed, dated, and a copy stored as
required by your Registered Training Organisation (RTO).
Reasonable Adjustment
Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability -
November 2010 - Prepared by - Queensland VET Development Centre
Reasonable adjustment in VET is the term applied to modifying the learning environment or making
changes to the training delivered to assist a learner with a disability. A reasonable adjustment can be
as simple as changing classrooms to be closer to amenities or installing a particular type of software
on a computer for a person with vision impairment.
Why make a reasonable adjustment?
We make reasonable adjustments in VET to make sure that learners with a disability have:
The same learning opportunities as learners without a disability, and
The same opportunity to perform and complete assessments as those without a disability.
Reasonable adjustment applied to participation in teaching, learning and assessment activities can
include:
Customising resources and assessment activities within the training package or accredited
course
Modifying the presentation medium
Learner support
Use of assistive/adaptive technologies
Making information accessible both before enrolment and during the course
Monitoring the adjustments to ensure learners needs continue to be met
Assistive/Adaptive Technologies
Assistive/Adaptive technology means ‘software or hardware that has been specifically designed to
assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium - W3C). It
includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for
grasping, visual alert systems, digital note-takers.
IMPORTANT:
Reasonable adjustment made for collecting learner assessment evidence must not impact on the
standard expected by the workplace, as expressed by the relevant unit(s) of competency. For
example, if the assessment were gathering evidence of the learner’s competency in writing,
allowing the learner to complete the assessment verbally would not be a valid assessment
method. The method of assessment used by any reasonable adjustment must still meet the
competency requirements.
Environment Analysis
Strategic Plan
Strategic Plan Review
o People, including:
Assessment Agreement
Instructions:
Complete this section in the Learner Assessment Pack for each learner.
1. Discuss each section of the Assessment Agreement with the learner to identify the
Delivery Method and Assessment Pathway to be undertaken, and to ensure that the
Assessment Conditions and Resources Required are present in the assessment
environment.
2. Tick each section as applicable to the learner’s situation.
3. Have the learner and you sign the confirmation at the end of this agreement.
Delivery Method
Classroom ☐
Small Group ☐
One-on-One ☐
Online ☐
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the
conditions are typical of those in a working environment in this industry. This includes access to:
Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.
I confirm that the activities and assessment completed for this unit are my own work, and comply
with all relevant copyright and plagiarism rules.
I understand that if there is any doubt in the authenticity of any piece of my assessment
submission, I can be orally examined, and the signatory of evidence records may be contacted.
Tasks
Complete all tasks in this assessment as instructed. If you have questions, consult with your assessor.
Complete the table below about contractual requirements for strategic planning in an
organisation.
a. Identify at least two contractual requirements for strategic planning in an organisation.
b. In 50 words or more, describe the implication of each identified contractual requirement
for the organisation’s business.
i.
Question 2
Complete the table below about financial management requirements and processes for strategic
planning in an organisation.
a. Identify at least two financial management requirements for strategic planning in an
organisation.
b. In 50 words or more, describe the process that can be adopted to address each identified
financial management requirement.
Financial Management
Process
Requirement
i.
Question 3
i.
Question 4
i.
Question 5
i.
Question 6
Outline at least five differences between the strategic planning process and operational planning
process of an organisation/workplace.
i. i.
v. v.
Question 7
i.
Question 8
In 50 words or more, explain how each type of communication process listed below can be used
for informing and supporting team members at an organisation/workplace.
Question 9
i.
Question 10
i.
v.
Question 11
Features of Knowledge
Importance
Management Systems
i.
Question 12
i.
Practical Assessment
The Practical Assessment is a set of tasks that must be completed in a workplace, or in an
environment with conditions similar to that of a real workplace.
To be assessed for this unit of competency, you must demonstrate your skills and knowledge to
lead the development of high-level strategic plans that serve the vision and mission of an
organisation. It covers analysing the environment, identifying risks and opportunities, planning
staffing requirements, succession planning, and establishing and monitoring financial and non-
financial performance indicators. Leadership skills are applied in order to engage people with
the organisation’s vision and goals and in developing and implementing the plan.
The Practical Assessments in this workbook include:
1. Workplace Assessment
A series of tasks assessing the learner’s practical knowledge and skills relevant to the
unit of competency. This includes the learner completing workplace documents or
similar as evidence of competent performance.
2. Workplace Practical Observation
A set of assessment tasks where the learner must demonstrate practical skills relevant
to the unit of competency. These skills are to be demonstrated while being observed by
the assessor.
IMPORTANT!
All signatures/initials in your submissions, including yours, must be handwritten and
dated. Submissions with signatures/initials must be scanned.
The supervisor/observer who completes and signs your evidence submissions must
provide their real name, contact number, and email address for your assessor’s
reference.
Should you encounter issue or concerns regarding your assessment, contact your
assessor.
Workplace Assessment
Assessment Overview
This workplace assessment requires you to facilitate planning processes to develop at least
one organisation-wide strategic plan for your workplace.
This assessment is divided into six tasks:
Task 1: Analyse Business Environment
Task 2: Set Strategic Direction
Task 3: Finalise Strategic Direction
Task 4: Develop Strategic Plan
Task 5: Implement Strategic Plan
Task 6: Monitor and Review Strategic Plan
You are required to complete the assessment tasks in a real workplace, or in an environment
with conditions similar to that of a workplace.
Each task comes with a set of instructions. You are to follow these instructions to complete the
assessment. Each task will require you to either:
Submit completed workplace templates and/or any required documentation; or
Demonstrate task requirements while being observed by the assessor.
Some tasks may include both requirements. These will serve as evidence of your task
completion.
Before starting this assessment, your assessor will discuss with you these instructions,
resources, and guidance for satisfactorily completing the tasks.
ASSESSMENT INSTRUCTIONS
This task will require you to analyse the business environment for your organisation.
Use your workplace/organisation’s template to complete this task, or use the Environment
Analysis template provided at the Bounce Fitness website.
To complete this task, you must:
Access and review the following:
o Organisational documents/resources, including:
o Mission
o Values
Identify at least two sets of relevant organisational data for strategic planning as per the
policies and procedures accessed.
Organisational data is quantitative information on business performance gathered from
various organisational systems and processes which is useful for decision-making and
strategic planning, such as operational or sales data.
o Resources
Conduct SWOT analysis for the organisation by gathering relevant information from
research.
Review current strategic plan to identify at least two of each of the following for the
organisation:
o Gaps
o Improvement needs
o Improvement opportunities
o Current requirements
o Future requirements
o Threats
Conduct research on the global market to identify at least two of each of the following
relevant to the organisation:
o Trends
o Best practice
o Risks
o Business opportunities
o Current demands
o Future demands
Conduct industry research to identify at least two of each of the following relevant to the
organisation’s strategic direction:
o Industry trends
o Industry practices
Best practice
Identify at least two barriers that can hinder the achievement of identified organisational
goals from the research and analyses conducted.
Complete the environment analysis document incorporating the information identified
above.
Review Workplace Assessment Task 1 – Assessor’s Checklist before starting this task. This form
outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to
this assessment.
Review the template you will use to complete this task. If you are using a template from your
workplace/organisation, discuss with your assessor to ensure that the template covers all
requirements that apply to this task. Otherwise, use the Environment Analysis template
provided at the Bounce Fitness site.
Submit the completed environment analysis document to your assessor. Include any
supplementary documents/sources used to create the environment analysis document, such as:
Organisational documents/resources and policies and procedures accessed for strategic
planning.
Organisational performance data gathered to track progress on organisational goals and
priorities.
Printed and/or online sources of secondary research undertaken for conducting SWOT
analysis, PEST analysis and global market scan.
ASSESSMENT INSTRUCTIONS
This task will require you to determine the direction of the strategic plan to be developed for the
organisation.
Use your workplace/organisation’s template to complete this task, or use the Strategic Plan
template provided at the Bounce Fitness website.
To complete this task, you must:
Access and review the environment analysis document created in Workplace Assessment
Task 1.
Consult with each identified stakeholder in Workplace Assessment Task 1 to establish the
following:
o Organisational goals and priorities identified in Workplace Assessment Task 1.
o Budget for at least two types of expenses for the organisation, including:
Costs
Timeframes
Resources required
o At least two relevant staff members who must be involved in the strategic
planning process.
Assign at least one action item to each identified staff member to support each of the
following:
o Strategic planning process
Collate the work submitted by identified staff members to develop each of the following:
o Strategic planning process
ASSESSMENT INSTRUCTIONS
Your assessor will observe you as you seek feedback from relevant stakeholders to finalise the
direction of strategic plan for your organisation.
Part A: Seek Feedback from Stakeholders
You will be assessed on your practical skills to:
Seek feedback from stakeholders using active listening and questioning to seek their
views and opinions, to finalise each of the following:
o Direction of strategic plan for the organisation.
o Organisational goals.
o Organisational priorities.
Stakeholders must be the same personnel who were consulted in Workplace Assessment
Task 2.
Develop strategy map in consultation with stakeholders.
Identify at least two gaps for improvement in direction of strategic plan.
Part B: Update Strategic Plan
To complete this task, you must:
Access and review the partially completed strategic plan document created in Workplace
Assessment Task 2.
Make changes to the strategic plan document according to the feedback received from
stakeholders and identified gaps for improvement.
ASSESSMENT INSTRUCTIONS
This task will require you to develop a strategic plan for the organisation in collaboration with
relevant stakeholders.
Part A: Initial Development of Strategic Plan
To complete this task, you must:
Access and review the following:
o The environment analysis document created in Workplace Assessment Task 1.
Determine each of the following aspects of the strategic plan from the information in the
documents accessed and by critical analysis:
o At least two key performance indicators to track organisational performance on
goals.
o Budget required for each of the following types of resources:
Human resources
Financial resources
Capital resources
o Timeline to meet organisational goals.
o At least one human resource succession strategy for long-term business viability.
Update the strategic plan document with the information identified above.
Circulate the draft strategic plan document to stakeholders to seek their feedback.
Stakeholders must be the same personnel who were consulted in Workplace Assessment
Tasks 2 and 3.
ASSESSMENT INSTRUCTIONS
This task will require you to support the implementation of the strategic plan developed in
Workplace Assessment Task 4.
To complete this task, you must:
Access and review the strategic plan document from Workplace Assessment Task 4.
Circulate the final strategic plan document to stakeholders.
Stakeholders must be the same personnel who were consulted in Workplace Assessment
Tasks 2, 3 and 4.
Assign at least one responsibility to each stakeholder for implementation of the strategic
plan.
Initiate at least two human resource development strategies to build the skills of
organisational workforce as required by the strategic plan.
Assist at least two stakeholders for executing their assigned responsibility for
implementation of the strategic plan.
Develop at least two knowledge management systems to capture knowledge generated
within the organisation during the implementation of the strategic plan.
Review Workplace Assessment Task 5 – Assessor’s Checklist before starting this task. This form
outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to
this assessment.
Submit evidence of developing at least two knowledge management systems to your assessor.
Here are examples of possible types of evidence:
Screenshots of knowledge management systems developed.
Sample dashboards of knowledge management systems developed.
Shared cloud storage location of knowledge management systems developed.
You must also submit evidence of initiation of at least two human resource development
strategies, such as learning and development plan, training calendar or mentorship program.
In addition, you must also submit evidence for each of the following:
Assigning responsibilities to stakeholders.
Provision of assistance to at least two stakeholders for implementing the strategic plan.
For each of the above, evidence must be at least one of the following:
Email correspondence
Meeting minutes
Video/audio recording of communication with the workforce/stakeholders
When using this as evidence, ensure to inform the workforce/stakeholders of the purpose
of the recording before doing so.
ASSESSMENT INSTRUCTIONS
This task will require you to monitor the progress of the implementation of the strategic plan
developed in Workplace Assessment Task 4.
Use your workplace/organisation’s template to complete this task, or use the Strategic Plan
Review template provided at the Bounce Fitness website.
To complete this task, you must:
Access and review the following:
o The updated strategic plan document from Workplace Assessment Task 4.
o Actual progress against each defined key performance indicator in the strategic
plan.
Communicate the results of monitoring performance data from implementation of
strategic plan to stakeholders.
Stakeholders must be the same personnel who were consulted in Workplace Assessment
Tasks 2 through 5.
Seek inputs from stakeholders on each of the following:
o At least two actions to improve performance on timeline and key performance
indicators.
o At least one feedback on the strategies outlined in the strategic plan.
Incorporate the inputs received from stakeholders in the strategic plan review
document.
Update the strategic plan document with the inputs received from stakeholders.
Review Workplace Assessment Task 6 – Assessor’s Checklist before starting this task. This form
outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to
this assessment.
Review the template you will use to complete this task. If you are using a template from your
workplace/organisation, discuss with your assessor to ensure that the template covers all
requirements that apply to this task. Otherwise, use the Strategic Plan Review template
provided at the Bounce Fitness site.
Submit the following documents to your assessor:
Strategic plan review.
Final strategic plan.
Include any supplementary documents/sources used to create the strategic plan review
document, such as performance data from organisational systems.
You must also submit evidence of consultation with stakeholders. Evidence must be at least one
of the following:
Email correspondence
Meeting minutes
Video/audio recording of consultations with the stakeholders
When using this as evidence, ensure to inform the stakeholders of the purpose of the
recording before doing so.
The learner has completed the Short Answer Questions in this workbook ü
The learner has completed the Practical Assessments in this workbook and has ü
submitted all the required evidence:
Workplace Assessment
Record of Assessment
Instructions:
This section is to be completed by your assessor.
Assessment Details
Learner
RTO
Needs more
Assessment Activity Satisfactory
evidence
Workplace Assessment
Needs more
Context Details Satisfactory
evidence
☐ ☐
☐ ☐
☐ ☐
☐ ☐
☐ ☐
☐ ☐
Supervisor/
Supervisor/ Role in the Contact Date of Observer verifies
Observer Name Assessment Details Contact the learner’s
submissions
Assessor’s Comments
Remarks/feedback
☐ Competent
The Learner is
☐ Not Yet Competent
I further confirm that I have verified the learner’s submissions by contacting the learner’s
supervisor and/or observer whose names appear in the Supervisor/Observer Verification Log
above.
Learner’s Comments
The signature confirms that I have submitted all my own work, and agree with the assessment
decision and feedback.
End of Document