BSBCMM511 - Communicate with influence

Student Assessment Tool_Task 2 – Project Portfolio

Student Name Student ID Number

Unit Start Date Unit End Date

Assessment Due Date Date Submitted

Attempts 1st Attempt 2nd Attempt 3rd attempt (Fees apply)

Student Declaration

Student Declaration:
● I declare that I was adequately informed of the assessment process prior to commencing this
assessment task.
● I declare that I have read and understood the Student Assessment User Guide
● I declare that the work completed is my own and I have not cheated or plagiarised any work
regarding the assessment tasks undertaken in this unit of competency except where the work has
been correctly acknowledged.

Signature Date:

Assessment Satisfactory or Not Satisfactory

Results
(Please check the assessment result for this task)

Feedback to Student - Please provide feedback on the Student’s performance

Assessor Name
Assessor Signature
Date:

Mint International College (RTO Code: 21524, CRICOS code: 03700C) Page 1 of 9
BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
 Task 2 – Project Portfolio

Assessment task description

● This is the second (2nd) of two assessment tasks you must successfully complete to be deemed
competent in this unit of competency.
● In this task, you are required to demonstrate your skills and knowledge by working through a number
of activities and completing and submitting a project portfolio.
● You must attempt all criteria to the required level, e.g. Assessment criteria mentioned in the
performance checklist to be deemed satisfactory in this task.
● Your work will not be accepted if copied directly from texts, or quoted without acknowledgement of
the source.

Applicable conditions
● This is an open book task and you may refer to your learning materials or your research of external
resources.
● You must complete this task independently.
● The Trainer/Assessor may ask you relevant questions on this assessment task to ensure that this is
your own work.
● You must meet all Assessment criteria mentioned in the performance checklist (achieve a mark of
100 points if complete in student learning system- Moodle) in order to be deemed Satisfactory for
this task.

Resource requirements:
You will need the following materials/ resources for this task:
● a suitable place to complete activities that replicates a business environment including a meeting
space and computer and internet access
● BSBCMM511 SAT_Task 2_ Project Portfolio (SAT stands for Student Assessment Tool)
● Attachment 1- Project Portfolio Template
● Attachment 2- Simulation Pack

Evidence to submit
● Submit the completed required documents via Moodle by due date (Default submission method),
Or
● Submit the whole Student Assessment Tool together with the required documents to
trainer/assessor if word version or hard copy of assessment tool is used. (This submission method
must be discussed and approved by trainer/assessor)
● Required documents to submit:
o Completed Project Portfolio together with required attachments

Mint International College (RTO Code: 21524, CRICOS code: 03700C) Page 2 of 9
BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
 Activities

Complete the following activities:

1. Carefully read the following:

This project requires you to choose a scenario in your organisation that requires
you to present information to others and negotiate outcomes.
You will be creating a presentation to present information to two different groups of
people at two separate meetings. One of the groups of people you choose to
communicate to must be appropriate team members.
At these two meetings, you will present your presentation and adapt your
communication to suit the audience at each meeting.

Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!

To complete this assessment, you must assume a senior role in your chosen
business. This role should suit a manager or leader in the organisation who
identifies, analyses and acts on information from a variety of sources. This role
should also require initiative and judgement to deal with unpredictable problems
and manage the work of self and others.
It is important that you are able to access enough information for your chosen
business in order to be able to do your assessment. As a minimum this should
include:

 organisational objectives

 relevant policies/procedures that guide communication (e.g. Meeting policy

and procedure)

 a scenario that requires you to present information to and negotiate with two
different groups of people.

Examples of scenarios may include:

 changing the organisational structure and related job roles/descriptions

 introducing a new product range

 legislative changes

 office relocation

 introduction of artificial intelligence or robotic process automation

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BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
 You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.

2. Preparation

Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack. If it’s your
own business or a business where you are working or are familiar with, have your
business or case study (and supporting documentation/evaluation data) approved
by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.

3. Planning communication

Complete Section 1 of your Project Portfolio. To do this, you need to:

 describe the organisation and its objectives.

 choose and describe a scenario in your organisation that requires you to

present information to others.

 understand organisational and legal requirements

 plan communication.

Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 1 of the Project
Portfolio and make sure you attach these when you submit this section.
You will use the work done in this section of the Portfolio to create a presentation
and adapt it for two different audiences.

4. Preparing communication

Complete Section 2 of your Project Portfolio. To do this, you need to:

 prepare a visual/written presentation to communicate your information to your

two chosen audiences. As far as possible, use the same presentation for both
meetings, but adjust them to suit the audience and purpose accordingly.

 prepare any other additional meeting materials (e.g. Agenda, Survey,

Feedback form etc.).

 schedule the meetings.

Make sure you have answered all questions in Section 2. Submit to your assessor
for review.

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BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
 You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 2 of the Project
Portfolio and make sure you attach these when you submit this section.
You will use the work done in this section of the Portfolio to meet separately with
each of your chosen two audiences to present your presentation(s) and negotiate
outcomes.

5. Presenting and negotiating.

Meet separately with each identified group to present your presentation(s) and
negotiate outcomes. Adapt your communication to suit each audience (as planned
in Section 1)

i Each meeting should take 30 minutes.

This meeting may take place with actual people who work for/are associated with
your chosen business. Alternatively, classmates or your assessor may play the role
of one or more team members. This can either be viewed in person by your
assessor or you may like to video record the session for your assessor to watch
later. Your assessor can provide you with more details at this step. Make sure you
follow the instructions above and meet the timeframes allocated. If this session is
not viewed in person by your assessor, you will attach proof of the meeting to
Section 2 of your Project Portfolio.
As you lead each meeting:

 engage and motivate the meeting attendees

 set the meeting objectives (seek consensus from all attendees)

 contribute to discussions using appropriate language, tone, structure and style

(make sure you use active listening and questioning to seek information).

 provide an opportunity for the audience to ask questions (make sure you
answer them clearly and concisely).

 negotiate as planned, establish areas of common ground and compromise

where applicable.

 resolve conflict

 seek feedback after the presentation about the meeting and negotiation (this
may be in any appropriate format e.g. verbally, using an online survey or a
printed questionnaire).

Complete Section 3 of your Project Portfolio. To do this:

 create separate written documents on the outcomes of each meeting (i.e. one
document per meeting).

 distribute your two meeting summary documents to relevant meeting

stakeholders (separately).

 Evaluate your presentations using the feedback received at the meeting,

including what you did well and how you can improve.

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BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
 6. Submit your completed Project Portfolio

Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.

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BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
 Performance Checklist
Student’s name:

Completed
successfully? Comments

Did the student: Yes No

Plan for communication by:

 describing the organisation’s objectives.

 understanding organisational and legal

requirements, including:
o policies and procedures that relate
to communication
o relevant conventions and protocols
for communicating with team
members.
o authority to present information to
others.
o legal and ethical responsibilities
associated with confidential
information

 planning:
o who they will communicate to
o the purpose of communication
o information that must be
communicated
o position to take
o confidential information
o negotiation details including:

 objectives

 position to take

 supporting arguments

 stakeholder needs and

requirements

 potential issues or problems

o communication details, including:

 forum (to meet organisational

objectives)

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BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
  vocabulary, tone, style,
structure and team approach.

Prepare communication by:

 preparing a visual/written presentation

to communicate their information to their
two chosen audiences (adjusting it to
suit the audience and purpose
accordingly).

 preparing any other additional meeting

materials (e.g. Agenda, Survey,
Feedback form etc.).

 scheduling the meetings.

Present and negotiate information by:

 meeting with two different groups of

people to present their presentation(s),
including:
o adapting their presentation and
communication to suit the audience
o engaging with and motivating the
meeting attendees
o setting the meeting objectives
(seeking consensus from all
attendees)
o contributing to discussions using
appropriate language, tone,
structure and style
o providing an opportunity for the
audience to ask questions
o agreeing on terms to adopt and
support their scenario
o negotiating as planned

o resolving conflict
o seeking feedback about their
presentation
o using active listening and
questioning to seek information
and confirm understanding.

 creating a written document on the

outcomes of each meeting (separate
document for each meeting)

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BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021
  distributing their two meeting summary
documents to relevant meeting
stakeholders

 evaluating their presentations

 identifying areas for improvement.

End of Assessment Task 2 of 2

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BSBCMM511-Student Assessment Tool
Task 2- Project Portfolio
Version. 1-Updated on 1ST Sept 2021