SA.2-BSBHRM611 - Assessment-Project-Student Info (Ver. 1)

BSBHRM611 Contribute
to Organisational
Performance
Learner Assessment
Assessment Task 2-Project
Hilton Academy:
Level 6, 250 Collins St, Melbourne, VIC. 3000, Australia.
Email: info@hilton.edu.au | Website: www.hilton.edu.au
WhatsApp: (+61) 431 110 358 | Wechat ID: HiltonAcademy
RTO: 40735 |CRICOS: 03796A

RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
Version 1.0 – Updated on 09th January 2020
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
Version 1.0 – Updated on 09th January 2020
Student Details and Declaration
Student Name Student ID Number
Unit Start Date Unit End Date
Assessment Due Date Date Submitted
Context and Conditions of Assessment – Information for Students
This assessment will ensure that the elements, performance criteria, performance evidence and
knowledge evidence required and conditions are adhered to demonstrate competency in this
unit assessment task.
• In this task, you are required to demonstrate your skills and knowledge by working
through a number of activities and completing and submitting a project portfolio.
• You will need to access to:
o Project Portfolio template
o Simulation Pack (if you need a case study).
• Read the assessment carefully before commencing.
• This is an open book assessment and you will complete this in your own time outside of
the Institute or at Hilton Academy Campus on Level 6, 250 Collins Street, Melbourne
3000.
• You must answer ALL the questions correctly in the assessment tasks in your own words
and own handwriting.
• Your Trainer / Assessor will inform you of the due date for this assessment task.
• Your Assessor will grade as either S – Satisfactory or NS – Not Satisfactory for the
assessment. In all cases your Assessor will provide you with feedback.
• Only when all assessment tasks have been graded as S – Satisfactory you will be
deemed C – Competent in the final result of the unit of competency; if you do not
satisfactorily complete all the assessment tasks you will be deemed NYC – Not Yet
Competent.
Assessment Appeal – Information for Students
• Students have access to an assessment appeals process to challenge the outcome

within 20 working days of the assessment decision being made.
• The appeal is required to be submitted in writing with relevant evidence documentation
provided.
• The Institute will respond within 3 working days of the receipt of appeal to confirm it has
been received.
• The Institute will review the appeal and inform student of the outcome within 10 working
days of the receipt of appeal.
• The outcome will outline information on student’s next steps including process for further
appeal process.
Reasonable Adjustments – Information for Students
• Reasonable adjustment refers to adjustments made for students with a disability,

condition or special learning need.
• Students can make a request for reasonable adjustment during their enrolment.
Hilton Academy: Level 6, 250 Collins Street, Melbourne, VIC. 3000, Australia.
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
Version 1.0 – Updated on 01 March 2021
• Each case is considered individually and the all relevant circumstances are considered in
making the decision
• The Institute reserves the right, after the review of the needs of the student with a
disability, to not provide services that would impose unjustifiable hardship upon the
Institute or the activities provided during the course of operations.
• The range of reasonable adjustments made may include (but not limited to):
o the use or loan of adaptive/assistive technology or equipment for use by people
with a disability or illness to enable them to undertake their training/assessment in
a fair and equitable manner (e.g. seating, personal computer access)
o alternative methods of assessment (e.g. verbal assessment, practical
demonstration)
o individual conditions of assessment (e.g. seating arrangements, additional 10
minutes per hour, toilet/rest/exercise breaks, bite sized food/drink)
o accessible learning formats (e.g. large print materials, coloured exam paper)
o provision of a scribe
o referral to additional services.
Re-Assessment Process and Plagiarism, Collusion and Cheating – Information for
Students
Re-Assessment Process
• If the evidence is graded as NS – Not Satisfactory you will be required to re-submit the
evidence. In this case, you will be provided with clear and constructive feedback based
on the assessment decision so that they can improve your skills / knowledge prior to
reassessment.
• Where a ‘NS – Not Satisfactory’ judgement is made, you will be given guidance on steps
to take to improve your performance and provided the opportunity to resubmit evidence
to demonstrate competence. The assessor will determine and discuss the reasons for NS
– Not Satisfactory on any of the criteria and will assess you through a different method of
assessment e.g. verbal/oral questioning, problem solving exercises.
• You will be notified within 10 working days of undertaking an assessment of your result in
achieving competency
o If a student does not complete the assessment, they should notify their trainer as
to why they did not complete the assessment and if due to illness, a medical
certificate must be produced and apply for Special Consideration in accordance to
Special Consideration Policy and Procedure.
o In the above scenario, student will be given an opportunity for reassessment
within 5 working days with no reassessment fee charged.
o Students who are deemed to be Not Yet Competent (NYC) will be provided with
information identifying the areas in which they failed to achieve competency.
Students will then have the opportunity to repeat the assessment task and
relevant reassessment fees will apply for the unit.
o If a student is deemed NYC in the reassessment, then the student is required to
reenrol for the entire unit of competency and relevant reenrolment fees will apply
for the unit.
Plagiarism, Collusion and Cheating

Plagiarism means: taking someone’s words, ideas, work or other materials and present them as
your own.
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
Collusion means: understanding or agreement between two or more people to intentionally
cooperate and gain an unfair advantage in assessment.
Cheating means: seeking to obtain an unfair advantage in an examination or assessment.
If a student is found to be cheating, plagiarising or colluding during their assessment, the student
will immediately be deemed NS for the assessment task. The student will have to follow the
reassessment process and relevant reassessment fees will apply for the unit.
o If the student is found to be plagiarising, cheating or colluding again after the
initial instance, the student will be deemed NYC for the entire unit of competency.
The student will be required to reenrol for the entire unit of competency and
relevant reenrolment fees will apply for the unit.
o Any further instances of plagiarism, cheating or collusion will result in the
suspension or cancellation of the student’s enrolment
o The Institute has intervention strategies, including student support services
available to enable students to complete qualification in the expected time frame.
Students at risk of not completing within this time frame are identified as early as
possible and an intervention strategy is put in place. All students are encouraged
to speak to the trainer/assessor and/or Student Support Coordinator in regards to
any issues about their course.
The Institute will ensure access to:

Skills in this unit must be demonstrated in a workplace or simulated environment where the
conditions are typical of those in a working environment in this industry.
This includes access to:
• workplace documents and resources relevant to performance evidence.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.
Evidence to be submitted by the student: -

Submit the project portfolio
• Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and grammar
as necessary. Remember to submit all necessary attachments as indicated.
Assessment Decision Making Rules
Your assessor will be looking for the following in this assessment task:
• the completed project portfolio with enough details as indicated

Your assessor will seek additional information or clarification from you by asking you questions.
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STUDENT DECLARATION
Student to complete the below prior to commencing assessment
The assessment process and tasks were fully explained. Yes / No
I am aware of which evidence will be collected and how. Yes / No
I am aware of appeals process of an assessment decision (outlined in this Yes / No

document under Assessment Appeal)
I am aware of the consequences for plagiarism, cheating or collusion (outlined in Yes / No

this document under Re-Assessment Conditions and Plagiarism, Collusion and
Cheating)
I am aware of the reassessment processes if deemed not yet satisfactory for this Yes / No
assessment task or not yet competent for the entire unit of competency (outlined
in this document under Re-Assessment Process and Plagiarism, Collusion and
Cheating)
I have discussed any additional educational support or reasonable adjustments I

require in order to undertake this assessment with the Student Support
Yes / No
Coordinator and Trainer / Assessor, (if applicable) (outlined in this document
under Reasonable Adjustments)
I have access to all required resources? Yes / No
Student Declaration: - By signing here, I declare that I was adequately informed of the
assessment process prior to commencing this assessment task. I understand that if I disagree
with the assessment outcome, I understand the appeals process available.
Student Name
Student Signature
Date
Assessor Declaration: - By signing here, I verify that I have adequately explained the above
prior to commencing assessment and provided clarifications to students as required.
Assessor Name
Assessor Signature
Date
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
Assessment Task 2 – Project
Instructions for Students

•
The purpose of this project is to assess your knowledge and skills essential to Contribute
to organisational performance in a range of contexts and industry settings
• You may choose an organisation you are familiar with for your research or you may choose
the case study business provided in Attachment 2-Simulation Pack
• You must complete the following activities and submit your completed portfolio.
• You are required to completed all sections of your project portfolio, answer all questions
satisfactorily, provide enough details as indicated in order to be deemed satisfactory for
this assessment.
• This is an individual assessment.
• Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender,
disability, culture, race, religion, sexual preference or age. Gender inclusive language
should be used.
• When you quote, paraphrase, summarise or copy information from the sources you are
using to write your responses to the tasks, you must always acknowledge the source using
Harvard Reference Style.
Attachments:
• Attachment 1- Project portfolio template
• Attachment 2-Simulation Pack
Activities
Complete the following activities:
1. Carefully read the following:
This project requires you to contribute towards planning, developing and managing
a performance development program for an organisation or work area by:
• planning for a performance development program

• creating a performance development program plan
• determining the details of the program
• designing procedures and tools to support the program
• coordinating communication relating to the performance development program
• monitoring and evaluating the program.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
It is important that you are able to access enough information for your chosen
business in order to be able to do your assessment. As a minimum this should
include record keeping and reporting organisational policies and procedures and a
strategic plan (or objectives). You will also need data to monitor and evaluate your
performance development program.
You will need to communicate with people who are involved with the performance
development plan. Your communication may be either directly with actual staff
members or fellow students/your assessor can play the roles of relevant
people/parties. Communication can be in any appropriate format (e.g. face to face,
video conference, email) as long as it meets the requirements outlined in the
Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.
2. Preparation
Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack. If it’s your
own business or a business where you are working or are familiar with, have your
business or case study approved by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.
3. Planning for a performance development plan
Complete Section 1 of your Project Portfolio.

To complete Section 1, you need to:
• describe your organisation to identify strategic objectives.
• explain the need for a performance development program plan.
• describe the purpose and objectives of the performance development

program.
• list the benefits you expect your performance development plan to have for
your work area/organisation.
• identify stakeholders who will contribute towards the performance development

program.
• identify and summarise any legislation relevant to the performance

development plan.
• identify and summarise any organisational policies and procedures relevant to

the performance development plan (at very least include reporting and record-
keeping requirements).
• plan to discuss a performance development program plan with stakeholders
including how to address cultural differences and diversity.
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Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 1 of the Project
Portfolio and make sure you attach these upon submission.
You will use the work done in this section of the Portfolio to consult with
stakeholders to develop a performance development program plan in the next
activity. In preparation, read through step 4.
4. Developing an organisational performance development program
Meet with at least two of the stakeholders you identified as part of Section 1 of your
Project Portfolio.
Consult with stakeholders to agree on desired outcomes for the performance
development program and discuss actions, timeframes and persons responsibl e.
i This meeting should take 20 minutes.

This meeting may take place with actual people who work for/are associated with
your chosen business. Alternatively, classmates or your assessor may play the role
of one or more team members.
This can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions below and meet
the timeframes allocated. If this session is not viewed in person by your assessor,
you will attach proof of the meeting to Section 2 of your Project Portfolio.
As part of this meeting, you are required to demonstrate your ability to:
• use appropriate language to suit the audience.

provide information to the stakeholders.
• encourage discussion.
• acknowledge and consider cultural differences and other diversity issues as

you communicate.
• use listening and questioning techniques to confirm that you understand the
views of others correctly.
You will be assessed on this.
Complete Section 2 of your Project Portfolio. To complete Section 2, you need to:
• develop a performance management program plan.
• identify performance development opportunities (methods), rewards/incentives

and feedback options for your work area or organisation.
• establish a performance development program management structure.
• develop tools and resources to support your development opportunities (at

least three).
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
• establish organisational performance development program procedures
including key accountabilities and responsibilities.
Make sure you have answered all questions in Section 2.

You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 2 of the Project
Portfolio.
5. Managing a performance development program
i Assume a period of time has passed.

If you are basing this on your own business, make sure you have data available to
evaluate the performance development program against the outcomes agreed on
in the stakeholder meeting.
If you are basing this on the case study, data is provided in the simulation pack.
Complete Section 3 of your Project Portfolio.

To complete Section 3, you need to:
• identify reporting and record-keeping requirements according to organisational
requirements.
• develop a means to report and collate outcomes of your organisational

performance development program (e.g. spreadsheet template with inbuilt
formulas and graphing options, feedback register etc.)
• ensure individual performance development plans are completed by relevant
stakeholders (e.g. attach a performance development plan template to a draft
email).
• monitor the organisational performance development program.

• evaluate the organisational performance development program against agreed
outcomes.
• write a report to summarise the evaluation outcomes and send or present your
report through relevant management structures. Your report must demonstrate
your ability to communicates complex relationships between ideas and
information (e.g. perfromance development program objectives and desired
outcomes, desired and actual benefits, data analysis and evaluation etc.).
Make sure you have answered all questions in Section 3. You are also required to
attach certain documents as part of your evidence – review the documents you
need to attach as outlined in Section 3 of the Project Portfolio and make sure you
attach these upon submission.
6. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.
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Cheating, Plagiarism and Collusion Declaration
Student Declaration: In accordance with the Plagiarism, Collusion and Cheating Policy and
Procedure (also outlined in above pre-assessment conditions in this assessment document), I
hereby acknowledge by signing this declaration that I have not cheated, colluded in or
plagiarised any work regarding this assessment task undertaken in this unit of competency
except where the work has been correctly acknowledged. I understand the consequences for
plagiarism, collusion or cheating and have sought clarification of these consequences with the
Student Support Coordinator and/or Trainer/Assessor if unsure.
NOTE: Student must sign this prior to submitting their assessments to the assessor
Signature Date: ______ / ______ / ______ (dd/mm/yy)
END OF ASSESSMENT
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Assessment Task Outcome Sheet
Assessment Task 2 - Project
Student
Student ID
Name
Unit Code BSBHRM611
Unit Name Contribute to Organisational Performance
Date of 1st 2nd

Attempt
Submission 3rd ($50 applies)
Has the learner
satisfactorily
completed the
Did the student Comments
project?
Yes No
Plan for a performance development program by:

• explaining the need for a performance
development program plan.
• describing the purpose and objectives of the
performance development program.
• listing the benefits they expect their performance

development plan to have for the work
area/organisation.
• identifying stakeholders who will contribute
towards the performance development program.
• identifying and summarising any legislation
relevant to the performance development plan.
• identifying and summarising any organisational

policies and procedures relevant to the
performance development plan (at very least
include reporting and record-keeping
requirements).
• planning how to address cultural differences and

diversity.
Develop an organisational performance development

program by:
• consulting with relevant stakeholders to:

o discuss a performance development plan.
o agree on outcomes of the performance

development program.
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
• developing a performance management program
plan.
• identifying performance development

opportunities (modes and methods),
rewards/incentives and feedback options for your
work area or organisation.
• establish a performance development program

management structure.
• develop tools and resources to support your

development opportunities (at least three).
o establish organisational performance
development program procedures including
key accountabilities and responsibilities.
Managing a performance development program by:
• identifying appropriate reporting and record-

keeping methods, resources and tools (at least
one is a digital tool).
• developing a means to report and collate
outcomes of their organisational performance
development program.
• ensuring individual performance development

plans are completed by relevant stakeholders.
• monitoring the organisational performance

development program using data and analysis.
• completing organisational performance

development record-keeping and reporting
requirements.
• evaluating the organisational performance

development program against agreed outcomes.
writing a report to summarise the evaluation outcomes
and reporting through relevant management structures
(the report communicates complex relationships
between ideas and information).
Demonstrate effective oral communication skills,

including:
• Uses appropriate language to suit the audience.
• Encourages discussion.
• Acknowledges and considers cultural differences
and other diversity issues as you communicate.
Uses listening and questioning techniques to
confirm that you understand the views of
others correctly.
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578
Outcome of Assessment Task 2
Satisfactory Not Satisfactory
Name
Assessor
Signature:
Date
Student Declaration of receipt of feedback
By signing here, I declare that I have received, discussed and accepted my result for this
assessment task as above and I am aware of my appeal rights.
Name
Student
Signature:
Date
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RTO: 40735 CRICOS: 03796A ABN: 24 111 139 578

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BSBHRM611 Contribute

Email: info@hilton.edu.au | Website: www.hilton.edu.au

Email: info@hilton.edu.au | Website: www.hilton.edu.au

Unit Start Date Unit End Date

Assessment Due Date Date Submitted

Context and Conditions of Assessment – Information for Students

Assessment Appeal – Information for Students

• Students have access to an assessment appeals process to challenge the outcome

Reasonable Adjustments – Information for Students

• Reasonable adjustment refers to adjustments made for students with a disability,

Plagiarism, Collusion and Cheating

The Institute will ensure access to:

Evidence to be submitted by the student: -

Assessment Decision Making Rules

• the completed project portfolio with enough details as indicated

The assessment process and tasks were fully explained. Yes / No

I am aware of which evidence will be collected and how. Yes / No

I am aware of appeals process of an assessment decision (outlined in this Yes / No

I am aware of the consequences for plagiarism, cheating or collusion (outlined in Yes / No

I have discussed any additional educational support or reasonable adjustments I

I have access to all required resources? Yes / No

Instructions for Students

1. Carefully read the following:

• planning for a performance development program

• determining the details of the program

• designing procedures and tools to support the program

• coordinating communication relating to the performance development program

• monitoring and evaluating the program.

3. Planning for a performance development plan

Complete Section 1 of your Project Portfolio.

• describe your organisation to identify strategic objectives.

• explain the need for a performance development program plan.

• describe the purpose and objectives of the performance development

• identify stakeholders who will contribute towards the performance development

• identify and summarise any legislation relevant to the performance

• identify and summarise any organisational policies and procedures relevant to

4. Developing an organisational performance development program

i This meeting should take 20 minutes.

• use appropriate language to suit the audience.

• acknowledge and consider cultural differences and other diversity issues as

• develop a performance management program plan.

• identify performance development opportunities (methods), rewards/incentives

• develop tools and resources to support your development opportunities (at

Make sure you have answered all questions in Section 2.

5. Managing a performance development program

i Assume a period of time has passed.

Complete Section 3 of your Project Portfolio.

• develop a means to report and collate outcomes of your organisational

• monitor the organisational performance development program.

6. Submit your completed Project Portfolio

Signature Date: ______ / ______ / ______ (dd/mm/yy)

Assessment Task 2 - Project

Unit Code BSBHRM611

Unit Name Contribute to Organisational Performance

Date of 1st 2nd

Plan for a performance development program by:

• listing the benefits they expect their performance

• identifying and summarising any organisational

• planning how to address cultural differences and

Develop an organisational performance development

• consulting with relevant stakeholders to:

o agree on outcomes of the performance

• identifying performance development

Signature Date: / / __ (dd/mm/yy)