Professional Documents
Culture Documents
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Assessment Task 1: Written Questions 6
Assessment Task 1 Instructions 8
Assessment Task 1 Checklist 9
Assessment Task 2: Project set up 10
Assessment Task 2 Instructions 12
Assessment Task 2 Checklist 17
Assessment Task 3: Project development 18
Assessment Task 3 Instructions 19
Assessment Task 3 Checklist 22
Assessment Task 4: Project evaluation 23
Assessment Task 4 Instructions 24
Assessment Task 4 Checklist 26
Assessment Task 5: Project reflection 27
Assessment Task 5 Instructions 28
Assessment Task 5 Checklist 30
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BSBPMG522 Undertake project work Student Assessment Tasks
Assessment Information
The assessment tasks for BSBPMG522 Undertake project work are included in this Student Assessment
Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Project set up You must participate in a meeting and develop a project scope based on
the meeting and scenario information, as well as develop a project
management plan.
3. Project monitoring You must conduct and monitor the project for the development of the
website, including developing a brief for the project and preparing a
project status report. You will also brief the new customer service officer
on the project.
4. Project evaluation You must finalise and review the project.
5. Project reflection You must answer a series of questions about lessons learned during
projects.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, upload your answer file/s into Moodle.
You will receive feedback from your assessor via Moodle.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal
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BSBPMG522 Undertake project work Student Assessment Tasks
Additional Resources
You will be provided with the following resources before you begin each Assessment Task.
Assessment Task 2
Project Management Plan Template
Project Scope Template
Project Management Policy and Procedures
Risk Assessment Legend.
Assessment Task 3
Project Status Report Template
Website Design Brief Template
Assessment Task 4
Project Evaluation Report Template
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BSBPMG522 Undertake project work Student Assessment Tasks
Assessment Instructions
Before downloading your assessment from Moodle, you must read and understand Student Assessment
Agreement. When you have read, understood and completed this unit’s assessment tasks, you need to tick
() the checkbox to accept the submission statement (Student Assessment Agreement & Student
Declaration) before uploading student Assessment answer file/s. You must click Save Changes on Moodle
to complete the submission process.
You will also receive feedback from your assessor via Moodle. The Assessment Task will be marked as
Satisfactory (S) or Not Satisfactory (NS). If your work has been assessed as being not satisfactory, your
assessor will upload feedback file into Moodle explaining reasons why. Your assessor will also discuss this
verbally with you and provide advice on re-assessment opportunities as per.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
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BSBPMG522 Undertake project work Student Assessment Tasks
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks/other learning materials
Computer and Microsoft Office
Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Analyse – when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
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BSBPMG522 Undertake project work Student Assessment Tasks
1. List three project management tools and explain their use in project management.
Gantt charts: these help track activities and tasks with against plan.
Network diagrams: these help realize the best possible path or method to completing project.
PERT : involves identifying activities and analysing to find the best shortest time consuming
path to complete the project.
6. Outline three types of documents and sources of information that are used to define the
parameters of a project.
The three types of documents and sources of information that are used to define the parameters of a project
are:
- Customer specifications
- Standard operating procedures and standardized work flow
- Information database
7. Explain the importance of planning for risks in a project and list three processes that can be
used to identify risks as part of a risk assessment process for a project.
Risks need to be identified and precautionary measures need to be taken in order to ensure the project is
completed as per customer requirement, within the stipulated time period and project boundaries. Risks can
be analysed using SWOT analysis, root cause analysis and brainstorming.
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8. Explain the importance of a risk management plan in identifying and managing risks for a
project.
A risk management plan helps identify risks and manage risks for a project. It helps determine risks and
design backup plan to mitigate risks. Therefore, taking preventive and precautionary measures.
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Student’s name:
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Assessor signature
Date
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Task summary
In the role of Marketing Coordinator of a fictitious company, you will review a case study, meet with the
Operations Manager to discuss the required project and develop a project scope document and project
management plan.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Space for a meeting
Access to project management tools
https://www.projectmanager.com/software
https://www.youtube.com/watch?v=rGMfjv4te48
Project Scope Template
Project Management Plan Template
Project Management Policy and Procedures
Risk Assessment Legend.
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Answer to all the questions
Email with draft project scope and draft project management plan attached
Email with revised project scope and revised project management plan attached
Email with final project scope and final project management plan attached
Email with final project management plan attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
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Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details.
The company’s overall business objectives for the next three years are to increase sales and create brand
awareness, develop a broader product range, as well as expand into overseas markets, most likely Hong
Kong, Japan and Singapore.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average annual
income of $80,000.
The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing
Coordinator, Customer Service Officer and two administration staff.
Ten staff are employed in the factory making and distributing the products.
As the Marketing Coordinator, you have been asked by the Operations Manager to coordinate a project to
develop a new website. The Operations Manager is ultimately responsible for the management of the
project but has assigned significant responsibility to you. The new website is seen as a critical part of the
company’s expansion strategy, and the Operations Manager has advised that you will need to develop a
project scoping for the website to present to senior management, as well a project management plan.
The Operations Manager has also advised you that the new website is classified as a Medium Project. The
project team is to consist of yourself, the Customer Service Officer who has been assigned to assist you
with this project, and the Operations Manager.
The Operations Manager has advised that the website is to include a shopping cart, so customers can order
products directly through the website. He would also like customers to be able to access recipes and
general information about the health benefits of bush spices.
The company has long wanted to commission a new logo, and it has been decided to do this now, in
conjunction with the new website. The Native Bush Spices marketing team will then use the logo across all
of the company’s communication. It has been allotted a budget separately from the website, but it is
understood that the company that designs the website will also design the new logo too.
The company has established procedures for project management. These are documented in their
documented in the Project Management Policy and Procedures.
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Introduction
Native Bush Spices Australia, based in Coffs Harbour, NSW, was established in 2010 to cater for a demand
for Australian native food products.
The company has organic certification and manufactures and retails a range of organic Australian native
foods including native herbs and spices, native herbal teas and native fruit jams and conserves.
Currently the business is selling its products through several small supermarkets and health stores
throughout Australia. The company aims to have a website through which products can be ordered. The
new website is seen as a critical part of the company’s expansion strategy.
Scope
Justification:
Native Bush Spices Australia wants to simplify and streamline its permit application & fulfillment procedure.
To this end, we plan to develop a website that will allow our customers to buy our products online.
Description:
The website will have the following features – it will be accessible from any browser, secure and user
friendly (in terms of ease of use). Application forms for all current permits will be made available. Users will
be able to request & receive approval, make payment & arrange for receipt of documentation (the permit).
Deliverables:
functional website allowing users access at their convenience (24 hours a day, 7 days a week)
user documentation & help feature
staff training, support & maintenance documentation
Constraints:
Project to be completed within budget
Staff turnover
Assumptions:
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Legal issues regarding signature authentication will be overcome prior to project start.
Security and credit authorization issues will be managed corporately and with existing mechanisms.
The project will be delivered on time.
Business objectives
Native Bush Spices Australia business objectives for the next three years are to increase sales and create
brand awareness, develop a broader product range, as well as expand into overseas markets, most likely
Hong Kong, Japan and Singapore.
To develop a website that will improve the customer service function as it relates to permit application,
processing and payment methods currently used by the Public Works Department.
Risk assessment
Over budget
Staff underperformance
Staff Turnover
Scope creep
Underestimation of the time/resource commitment
Inaccurate project estimating
Competition
Failure to meet work health and safety (WHS) requirements/other legal requirements
Stakeholders
The project team is to consist of Marketing Coordinator, the Customer Service Officer who has been
assigned to assist you with this project, and the Operations Manager.
Key Roles
Client – The Public Works Department will provide resources necessary for project completion.
Project Manager – The Project Manager is accountable for the overall direction of the project. The role
includes integration of the project plan, approval, reporting, risk and change management. The Project
Manager will provide the team support required to lead the team to successful project completion.
Resources
Domain Name
Business Email Address
Website Building Software
Website Hosting
Website Template Design
Logo Design
High-Quality Images for Website
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Image Editors
Google Analytics
Title
Native Bush Spices Australia website Development
Background
The company has organic certification and manufactures and retails a range of organic Australian native
foods including native herbs and spices, native herbal teas and native fruit jams and conserves.
Currently the business is selling its products through several small supermarkets and health stores
throughout Australia. The company aims to have a website through which products can be ordered. The
new website is seen as a critical part of the company’s expansion strategy.
Objectives
With a website, our business will be visible around the world.
An online site can be visited any time of the day or night. Customers will look to our site instead of going to
your shop because it is more accessible.
Having a website can build better relationships with our customers. We can send messages instantly to our
customers through email. Also, our customers can review your products online and can also leave feedback
for our business.
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Project Budget
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Subject: Approval for Native Bush Spices Australia Website Project Management Plan
Dear,
I am writing to summarize the team feedback about the Project Management Plan. Firstly, Stakeholders
needs, SMART project objectives, clear deliverables and deadlines were properly addressed.
The team helped to develop the plan and an agreement was established to achieve overall business
objectives.
Regards,
Jutarat
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Meet with the project team (the customer service officer, roleplayed by another student and the
Operations Manager, roleplayed by your assessor) to discuss the scope of the project and the
project management plan.
At the meeting, you must:
Outline the project as set out in your project scoping document
Outline the organisation's mission, goals, objectives and operations and how the
project relates to them Briefly explain the organisation’s project management policies and
procedures
Briefly explain the organisation’s project management policies and procedures
Outline the project management plan, including roles and responsibilities of the
project manager, as well as the project team member. Discuss the limitations of your
responsibilities and how approval process work with your team.
Identify and discuss factors that could affect the timeframes to ensure that the
timeframes are realistic and achievable
Seek the project team members’ feedback.
During the meeting, you will need to demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
Meet with the project team: Native Bush Spices Australia is based in Coffs Harbour, NSW.
The business was established in 2010 to cater for a demand for Australian native food products. The
company has organic certification.
The company manufactures and retails a range of organic, Australian native foods including:
• Native herbs and spices
• Native herbal teas
• Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details.
Scope:
Develop a new website.
The new website is seen as a critical part of the company’s expansion strategy, and the Operations
Manager has advised that we need develop a project scoping for the website to present to senior
management, as well a project management plan.
Business objectives:
The company’s overall business objectives for the next three years are to increase sales and create brand
awareness, develop a broader product range, as well as expand into overseas markets, most likely Hong
Kong, Japan and Singapore
Risk assessment:
Potentional risk:
- Liquidity risk
- Competitive risk
- Operational risk
- Quality risk
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Stakeholders:
Operation manager
Project staff – CEO, Operations Manager, Marketing Coordinator, Customer Service Officer and two
administration staff.
Resources:
To complete this project t we need 10 computers for staff, new system for website Wordpress or Wix.
The company manufactures and retails a range of organic, Australian native foods including:
• Native herbs and spices
• Native herbal teas
• Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details.
Scope:
Develop a new website.
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The new website is seen as a critical part of the company’s expansion strategy, and the Operations
Manager has advised that we need develop a project scoping for the website to present to senior
management, as well a project management plan.
Business objectives:
The company’s overall business objectives for the next three years are to increase sales and create brand
awareness, develop a broader product range, as well as expand into overseas markets, most likely Hong
Kong, Japan and Singapore
Risk assessment:
Potentional risk:
- Liquidity risk
- Competitive risk
- Operational risk
- Quality risk
Stakeholders:
Operation manager
Project staff – CEO, Operations Manager, Marketing Coordinator, Customer Service Officer and two
administration staff.
Resources:
To complete this project t we need 10 computers for staff, new system for website Wordpress or Wix.
Reporting:
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details
Our mission is develop new website.
new website is seen as a critical part of the company’s expansion strategy
Medium project
In the website we have to include a shopping cart, so customers can order products directly through the
website. We have to make system where customers are able to access recipes and general information
about the health benefits of bush spices.
Background
Develop a new website. The new website is seen as a critical part of the company’s expansion strategy, and
the Operations Manager has advised that we need develop a project scoping for the website to present to
senior management, as well a project management plan.
Objectives
We will measure our success numbers of sales from Hong Kong, Japan and Singapore, this is the most
reliable way how to measure our success.
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Plan
Staff Remote Moderate Training
underperformance
Introduce and summarise the contents of the attachments and seek their feedback and approval
to move forward with the project.
Attach your Revised Project Scope and Final Project Management Plan to the email.
Dear,
I hope your day is going well. I have meeting with project team, and we discussed our project. We made
changes in risk assessment, relationship with another projects and reporting.
Please provide me feedback and we can move forward with the project.
See attached revised project scop and project management plan.
Kind regards,
Jutarat
Marketing Coordinator
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Introduction
Native Bush Spices Australia, based in Coffs Harbour, NSW, was established in 2010 to cater for a demand
for Australian native food products.
The company has organic certification and manufactures and retails a range of organic Australian native
foods including native herbs and spices, native herbal teas and native fruit jams and conserves.
Currently the business is selling its products through several small supermarkets and health stores
throughout Australia. The company aims to have a website through which products can be ordered. The
new website is seen as a critical part of the company’s expansion strategy.
Scope
Justification:
Native Bush Spices Australia wants to simplify and streamline its permit application & fulfillment procedure.
To this end, we plan to develop a website that will allow our customers to buy our products online.
Description:
The website will have the following features – it will be accessible from any browser, secure and user
friendly (in terms of ease of use). Application forms for all current permits will be made available. Users will
be able to request & receive approval, make payment & arrange for receipt of documentation (the permit).
Deliverables:
functional website allowing users access at their convenience (24 hours a day, 7 days a week)
user documentation & help feature
staff training, support & maintenance documentation
Constraints:
Project to be completed within budget
Staff turnover
Assumptions:
Legal issues regarding signature authentication will be overcome prior to project start.
Security and credit authorization issues will be managed corporately and with existing mechanisms.
The project will be delivered on time.
Business objectives
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BSBPMG522 Undertake project work Student Assessment Tasks
Native Bush Spices Australia business objectives for the next three years are to increase sales and create
brand awareness, develop a broader product range, as well as expand into overseas markets, most likely
Hong Kong, Japan and Singapore.
To develop a website that will improve the customer service function as it relates to permit application,
processing and payment methods currently used by the Public Works Department.
Risk assessment
Over budget
Staff underperformance
Staff Turnover
Scope creep
Underestimation of the time/resource commitment
Inaccurate project estimating
Competition
Failure to meet work health and safety (WHS) requirements/other legal requirements
Stakeholders
The project team is to consist of Marketing Coordinator, the Customer Service Officer who has been
assigned to assist you with this project, and the Operations Manager.
Key Roles
Client – The Public Works Department will provide resources necessary for project completion.
Project Manager – The Project Manager is accountable for the overall direction of the project. The role
includes integration of the project plan, approval, reporting, risk and change management. The Project
Manager will provide the team support required to lead the team to successful project completion.
Resources
Domain Name
Business Email Address
Website Building Software
Website Hosting
Website Template Design
Logo Design
High-Quality Images for Website
Image Editors
Google Analytics
Reporting
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details
Our mission is develop new website.
new website is seen as a critical part of the company’s expansion strategy
Medium project
In the website we have to include a shopping cart, so customers can order products directly through the
website. We have to make system where customers are able to access recipes and general information
about the health benefits of bush spices.
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Title
Native Bush Spices Australia website Development
Background
The company has organic certification and manufactures and retails a range of organic Australian native
foods including native herbs and spices, native herbal teas and native fruit jams and conserves.
Currently the business is selling its products through several small supermarkets and health stores
throughout Australia. The company aims to have a website through which products can be ordered. The
new website is seen as a critical part of the company’s expansion strategy.
Objectives
With a website, our business will be visible around the world.
An online site can be visited any time of the day or night. Customers will look to our site instead of going to
your shop because it is more accessible.
Having a website can build better relationships with our customers. We can send messages instantly to our
customers through email. Also, our customers can review your products online and can also leave feedback
for our business.
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functional/security Coordinator
specifications
Obtain design Marketing 16/09/2020 17/09/2020
approval Coordinator
Logo design Logo Definition Graphic Designer 18/09/2020 18/10/2020
Photographs Photo Selection Graphic Designer 19/10/2020 15/11/2020
Project Budget
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Introduce and summarise the contents of the attachments and seek their feedback and approval
to move forward with the project.
Attach your final project scope and final project management plan to the email.
Dear,
I hope your day is going well. See attached final project management plan.
Please provide me feedback and approval to move forward with the project.
Please let me know if you have any questions
Kind regards,
Jutarat
Marketing Coordinator
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
The email text should introduce and summarise the contents of the attachment.
Dear Team,
I hope your day is going well. I just want to ensure that everything is clear about overall project requirements
and project roles and responsibilities.
Please let me know if you have any questions
Kind regards,
Jutarat
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When the project is completed, you will be assessed on whether you have set up the folders and
created documents as required.
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Completed
Did the student: successfully Comments
Yes No
In their Project Scope, define the project stakeholders
At the meeting with the Operations Manager, discuss the
project scope and other relevant documentation?
At the meeting with the Operations Manager, seek
clarification of all issues related to project and the project’s
parameters
Identify the limits of their own responsibilities?
Identify reporting requirements?
Clarify any relationships that the project has to other projects?
Clarify the relationship that the project has to the
organisation's objectives?
Determine and access the available resources to carry out the
project?
Develop a project management plan within the project
parameters?
Identify and use the appropriate project management tools?
Identify risks associated with the project, including at least
one WHS risk, and document these in a risk management
plan within project management plan?
Develop and approve the project’s budget?
Consult project team members and take their views into
account in the planning of the project?
Finalise the project plan and gain the necessary approvals to
begin project according to the plan?
Ensure that the project team members are clear about their
responsibilities and the project’s requirements?
Assessor signature
Date
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Task summary
For this assessment task, you are required to conduct and monitor the website development project. This
includes developing a brief to provide to website developers and preparing a project status report. You will
then be required to meet with the new customer service officer, introducing them to the project and offering
them your support.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Website Design Brief Template
Project Status Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Answer to all the questions
Email with website design brief attached
Email with project status report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Background Information
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details.
Target Audience
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average annual
income of $80,000
Content
- Introduction
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- Our products
- Locations
- Receipts
- Contact
Call to Action
- They can join our club and get discount for first order
- Send me specials offers now – add email address
- Share on social media
- Buy now and get gift
Functional Requirements
The web application shall produce a receipt detailing a customers’ purchase information and include
name of customer, items purchased, cost of each item and total cost
The web application shall be able to produce weekly, monthly and yearly reports about sales
Design Ideas
- Make It Interactive
- Use Original Illustrations.
- Use Animation.
- Use a Unique Font.
- Use (Silent) Video.
- Make Your Navigation Fun.
- Employ A/B Testing
Website IDEAS
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Logo
- Examples of logos for inspiration for our marketing team
Practical Issues
- Slow page loads
- Cyber attacks and Viruses
- High traffic problems
- Hardware and software failures
- Site outage
2. Send an email to the three selected web site designers (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment and explain the work that is
required.
The email text should also ask them to send you a quote for the work.
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Dear,
I hope your day is going well. See attached our website design brief.
Please go through our website design brief and send me the quote for work.
Kind regards
Jutarat
Marketing Coordinator
It is two months into the project for the development of the web site.
The content has been developed for the web site within the required timeline of 1 month from the
implementation of the project plan and at the specified cost.
The content was written by a public relations consultancy company, PR Pulse for the cost specified
in the project budget.
Three quotes have been received from web site developers as follows:
Bestweb Design $3,750, timing indicated as 4 weeks – examples of other web sites
developed do not seem to be suitable.
Visualweb $5,000, timing indicated as 8 weeks – examples of other web sites developed
seem to be along the lines required.
Web designs Australia $6,000, timing indicated as 12 weeks – examples of other web sites
developed seem to be along the lines required.
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Recommendations
Three quotes have been received from web site developers as follows:
- Bestweb Design $3,750, timing indicated as 4 weeks – examples of other web sites developed do
not seem to be suitable.
- Visualweb $5,000, timing indicated as 8 weeks – examples of other web sites developed seem to be
along the lines required.
- Web designs Australia $6,000, timing indicated as 12 weeks – examples of other web sites
developed seem to be along the lines required.
Milestones
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Budget
Risk Management
Recommendations
- Check all website graphic design
- We should pay attention more to prices vs quality of website
- We have to keep deadlines of our projects
It should introduce and summarise the contents of the attachment and seek their feedback and
approval to move forward with the project.
Dear,
I hope your day is going well. See attached our project evaluation report.
Please go through it and if you don’t have any questions sign it and send it back to me.
Kind regards,
Jutarat
Marketing Coordinator
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You are required to provide support for the new Project Team member by discussing all aspects
of the project with them. The Operations Manager will also be attending the meeting.
Keep in mind the new customer service officer will need your support at this stage, so make
sure that you understand in what areas they may need assistance, and work with them to find
how this can be provided.
During the meeting, you must be very clear about the expected quality of the project outcomes.
Keep in mind that this is a new employee, and they are not familiar with the quality expectations
that have been outlined during earlier discussions that you have participated in.
It is important that you are also very clear about the importance of meeting the documented
timelines. These should be the same as those in the Activities & Milestones section of your
Project Management Plan. Confirm that the new customer service officer confirms that these
timelines can be met.
During the meeting, you are required to demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
When the project is completed, you will be assessed on whether you have set up the folders and
created documents as required.
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Student’s name:
Completed
successfully
Comments
Did the student: Yes No
Assessor signature
Date
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Task summary
This assessment task requires the student to finalise the Native Bush Spices Australia website development
project by developing a project evaluation report.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Project Evaluation Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Answer to all the questions
Email with project evaluation report and screen shot attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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The estimated cost for the logo was doubled because the first designer employed was unable to develop a
logo to the company’s liking and so a new logo designer was contracted. This therefore doubled the costs
as the first designer, as well as the second designer needed to be paid.
Training will be required in web site maintenance to ensure information is regularly updated e.g. the
newsletter. Training should ideally be provided to the administration staff.
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Summary of recommendations
1. Train the staff to maintain the website.
2. Approval in delay of project.
3. Demand for more budget.
4. Hire uniquely skilled graphic designer.
5. Make operation manager to close the project.
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the visual fashioner left the undertaking in the middle. The group needed to execute a re-examined usage
plan due to which the undertaking conveyance was deferred.
The purpose of the performance measurement is to help organizations understand how decision-making
processes or practices help to success or failure in the past and how that understanding can lead to future
improvements. Qualitative and quantitative performance measures are being integrated into existing DOE
project management practices and procedures. They are used at critical decision points and in internal and
external reviews to determine if a project is ready to proceed to the next phase. Project directors and senior
managers are using them to assess project progress and determine where additional effort or corrective
actions are needed.
Performance against outcomes
The implementation of the project in connection to the accomplishment of focused results is that the site is
live now and the undertaking is finished at this point. Besides, all the arranged results were accomplished,
the shopping basket office was encouraged in the site what’s more, and clients would now be able to shop
online for Native Bush Spices Australia. The logo was manufactured, photos were taken so as to install it
into the site. The Local Bush Spices Australia’s result to build the deals, project into abroad and increment
mark mindfulness targets have not been accomplished.
Outcomes performance becomes more difficult as the target moves from input to outcome because of the
influence of factors that are external to the program. Outcome measures focus on how well the final projects
support the program’s or department’s mission. The desired outcome at the program or departmental level
was referred to as “doing the right project.” The desired outcome at the project level was “doing it right.” The
committee noted that both are required for success.
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Lessons learnt
1. Setup contingency planning in case any team member leaves.
2. Provide website maintenance training so that there is a person who continuous maintains the
website
3. Always keep the estimated budget below the actual initial budget allotted.
4. Find the best possible cheap resources.
5. Train an employee for the tasks in the activities who is in loop with the whole working of the project.
All of the documents you have submitted for this unit’s assessment tasks should be correctly
named and filed.
You will be assessed on whether you have set up the folders and created documents as per the
project management policy and procedure requirements.
The screen shot should show all the folders and documents.
It should introduce and summarise the contents of the attachment and sign off for the project
now that it is concluded.
Attach your Project Evaluation Report and screen shot to the email.
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Subject: Introduce and summarise the contents of the attachment and sign off for the project
Dear,
Hope you good in health. Attached with this mail is the Project Evaluation Report. It includes reasons for
closing the project, recommendations, performance against objectives, performance against budget etc.
After evaluating all these aspects, this project has been approved and is ready for implementation.
Regards,
Jutarat
HR Team
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Student’s name:
Completed
successfully
Comments
Did the student: Yes No
Assessor name
Assessor signature
Date
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Task summary
This assessment task requires you to review a number of articles and answer questions about lessons
learned.
Answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks/other learning materials
Computer and Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Answer to all the questions
Email with project reflection questions attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Carefully review each of the articles listed below and answer the questions.
https://www.projectsmart.co.uk/has-your-project-jumped-the-shark.php
https://www.projectsmart.co.uk/documenting-lessons-learned-what-have-you-learned.php
About 30% to 32%overrun rate is acceptable but more than this is not acceptable.
4. Briefly explain the best time to capture lessons learned from project and why?
The beginning stage where minds are fresh and capturing all the related information. Also when any issue
arise so everyone play their role to solve the issue.
https://www.projectsmart.co.uk/capturing-those-lessons-learned.php
Yes it should be. Because with this you'll get better quality insights, as people often not remember
what happened weeks or months ago. Plus, with this it's easy to gather everyone while the project is
still active.
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8. List three areas that it would be useful to include as part of lessons learned. Review the
following link:
https://www.projectsmart.co.uk/undertaking-a-successful-project-audit.php
10. Briefly explain three areas of in-depth research could be undertaken as part of the project audit.
1. Scope Statement:
The scope statement details the project deliverables and describes the major objectives. The objectives
should include measurable success criteria for the project.
2. Meeting Minutes:
The minutes should include the title of the group that is meeting; the date, time, and venue; the names of
those in attendance (including staff) and the person recording the minutes; and the agenda
3. Risk Logs:
A Risk Register, also referred to as a Risk Log, is a master document which is created during the early
stages of your project. It is a tool that plays an important part in your Risk Management Plan, helping you to
track issues and address problems as they arise.
11. Create a new Word document and record the above questions and your answers to them in it.
To: Assessor
Greetings. Attached with this mail is the answers to all the questions. All these questions are related to the
project and will assist in managing the project easily. If you feel any query, feel free to ask.
Regards,
Jutarat
HR Manager
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Student’s name:
Completed
Did the student provide a sufficient and successfully
Comments
clear answer that addresses the
suggested answer for: Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Assessor name
Assessor signature
Date
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