This is survey is about the library system that you had been using.

Part A
Please choose your answer by tick (v) in only one (1) box in each of the following
questions or fill in the answer in the underlined blank area.

1. Do you ever use the library system in this library?

Yes No

2. Do you think there is a need to change the whole library system? State the
reason(s).
Yes No
_________________________________________________________________
_________________________________________________________________
__

3. Do you like the interface of the current library system?

Yes No. Please state why, ________________________

__________________________________________________________________

4. Do you think the current library system is efficient?

Yes No

5. Do you think the browsing of the books or the searching of your desired books is
easy and speedy?
Yes No. Please tell us your suggestions, _____________
_________________________________________________________________
_
 6. Do you want the library system to prompt you the expiry dates of your borrowed
books every time you login?
Yes No
7. Do you prefer a manual system or computerized library system? Please state the
reason(s).
Manual Computerized
_________________________________________________________________
_________________________________________________________________
__

8. If a whole new library system is to be developed, please tell us what changes that
you wish to see.
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
___

9. If a whole new library system is to be developed, what other features that you
wish to add in?
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
___

Part B

From the scale of 1 (Strongly Disagree) to 5 (Strongly Agree), please rate the following
statements by circle on the numbers.

1. By overall, the whole library system is satisfying. 1 2 3 4 5

2. I did not face any problems while dealing with the library 1 2 3 4 5
 system.
3. I have obvious guidelines when something goes wrong with 1 2 3 4 5
the library system.
4. I know exactly what-to-do and how-to-do when there is 1 2 3 4 5
problems with the library system.
5. I know exactly how to use the library system. 1 2 3 4 5
6. I know how to use the library system even there is no one to 1 2 3 4 5
teach me.
7. The current library system has all the functions that I needed. 1 2 3 4 5
8. I enjoyed using the library system. 1 2 3 4 5
9. I know exactly the procedure to browse a book in the library 1 2 3 4 5
system.
10 I know exactly the procedure to borrow a book from library. 1 2 3 4 5
.
11 I know exactly the procedure to renew my borrowed books. 1 2 3 4 5
.
12 I know exactly the procedure to return a book to the library. 1 2 3 4 5
.
13 I know exactly the procedure to reserve my book that I wanted 1 2 3 4 5
. in the library system.
14 I know exactly the place to collect my book after I reserved 1 2 3 4 5
. my books.
15 I can easily view and modify my personal information in the 1 2 3 4 5
. system.
16 I can easily view and know my pending books, borrowed 1 2 3 4 5
. books, and expired books.
17 I can easily know the status of my borrowed book. 1 2 3 4 5
.
18 The status (availability) of the books is easily understandable. 1 2 3 4 5
.
 Thank you for answering!
Wish you have a nice day ahead!