TYBMS SEM VI

HRM: Organizational Development

1 Organizational _______________________is an social science. Answer1

behaviour development culture change

2 Organization development program helps in ______________ Answer3

self esteem self development self renewals self confidence

3 Organizational development is a process that focuses on _____________ Answer1

Organization
improvement handling conflict human resources finance

4 _________ are organisation's single most vital asset. Answer3

plant building human resources machines

______ is organisational solutions and problems, focusing on identifying the core

5 skills. Answer3
HRM R&D HRD HRP

6 Diagnosis provides members with __________ about organizational functioning. Answer2

Resistance Feedback Information Communication
Answer1
 7 The OD Practitioner act as a _____________ to the organization's leaders and
change agent.
Mentor Business partner Informer strategist

8 Organizational development is _________ to product innovation. Answer1

Critical Optional easier difficult

9 OD encourages mutual and genuine __________ between managers and

employees Answer1
collaboration Cooperation Corroboration coordination

Another practice in organizational development programs is to create

10 __________ solutions. Answer1
Win win Lose-Lose Lose-win Win-Lose

________ is widely recognized as the founding father

11 of OD Answer1
Kurt Lewin Lewinsky Kurt Gobain Saint Gobain

12 The major technique of organizational diagnosis is ____________ Answer1

reconstructing reconstructing work
unobstructive measures organization culture work place demographics schedule

13 Resistance to change is always a struggle in _____________ Answer1

Workforce Management organisation machines
 development
14 organization renewal refers to ___________ Answer4
turn around
high employees morale selective strategy build productivity management

_________ is the degree of closeness and similarity between change agent and
15 the client Answer3
Linkage Proximity Homophily Empathy

16 formulation of re-design plan is the real crux of the ___________ Answer1

Business process re-
engineering organisation renewal organization diagnosis Planned change

17 The competencies of an organizational development practitioner is ______ Answer2

Action planning change catalyst Restructuring Process focused

________ is a systematic approach to understand and describing state of the

18 organization. Answer4
Organization Organization Organization
intervention Organisation renewal development diagnosis

19 An employee of any level in a company can be appointed as _________ Answer2

Chief Manager Change advisor Director Detective

______________ represents the methods an organization uses to accomplish its

20 task. Answer4
Restructuring Organization development Organizational renewal Structure
21 ____________ involves advocacy and inquiry. Answer2
Leadership Group functioning Process focused Team management

Transactional analysis is the method for

22 ______________ Answer3
Organizational
Preparing ideal strategy development social transactions growth

23 The basis building blocks of an organisation are ____________ Answer4

Team Unions Change agent Group

The aim of ____________________ training is to help people to understand

24 each other. Answer1
Sensitivity training Grid training Survey Feedback Process consultation

25 The _____________ is the most powerful type of intermediary. Answer1

Arbitrator Third Party Process consultation Change Agent

Organisational culture is another _____ element in the organisations renewal

26 process answer2
external internal technical structural

______strategy is one in which the evaluation is conducted during the OD

27 intervention itself. Answer2
Informative Formative Survey Feedback summative
28 ____________ are usually conducted up to a week Answer2
Team development Seminar training Intergroup development workshops

29 _____ a set of thoughts, feelings and behaviours learnt from our parents . Answer3
Child ego Adult ego-state Parent ego stress

_____________ is the best suited evaluation impact of large scale OD

30 intervention. Answer2
evaluation feedback Longitudinal Third party first party

31 A more active and powerful third party role is that of ____________ Answer1
Mediator Arbitrator Process consultation ombudsman

________ is the intentional influence over beliefs, emotions, and behaviours of

32 people. Answer2
Politics Power Ethics Coercion

Responsibility to society for the maintenance of professional standard work

33 known as ___ Answer4
commitment Autonomy Expertise Code of ethics

An organisation facing an _____ crisis has to take action to manage it in a short

34 time period. Answer1
Existential Financial Temporary financial

Answer1
35 ___________ brings about a bigger impact on
competition
Globalization Privatisation Collaboration co-operation

36 Employee related changes may be initiated to reduce employee _____a. Attrition Answer1
Attrition Promotion Increment Demotion

Blak & Mounton's _____________ is one of the most approaches to the concept
37 of OD Answer1
Managerial Grid Group T Structural design Team Building

38 _______ facilitates division of work into units for efficient performance. Answer1
Specialisation Segregation Generalisation centralisation

39 ___ feedback is a process of collecting data through the use of a questionnaire

or survey. Answer1
Survey Consultation Employees census

_____ occurs when organization members are forced to participate in an OD

40 intervention. Answer3
Conflict Stress Coercion Dissatisfaction

41 The professional claims ____________ Answer2

Authority Autonomy Delegation Commitment
42 Research suggest that legitimate and reward powers are ______ related Answer2
negatively positively externally internally

43 _____________ leads to dampening of morale. Answer2

Autonomy Suppression Separation Ambiguity

44 The organization development process is based on _____________ Answer1

The action research The managerial grid
model A.J.Leavitt's model model Kurt model

organizational efficiency proves much _____ to calculate than organizational

45 effectiveness Answer2
Routine Easier Difficult safer

Managerial leaders need to set and communicate a clear ______ for the whole
46 organization Answer2
Plan Vision Mission Goal

_____ was determined by factors such as production maximization, cost

47 minimisation etc. Answer1
effectiveness efficiency Performance Commitment

48 The ____ approach sees an organization as an open system Answer3

Internal Constituency System Resource research
49 A company _________ goals don't always reflect the organization's actual goals. Answer1
Holistic Formal Informal lateral

_____ model presume that an organization is a cooperative and resource

50 distributive system. Answer2
Managerial process Organization
Model Bargaining Model development Model Functional Model