Record of Discussion

Employee Name Location/Department

Position(s) Date

Event/Concern/Issue/Accomplishment/Result/Recognition

This document records the incident regarding email with an email subject:”SARP Update Request
(01/10/2020)” in which the second request of the client was not accomplished. Analyst acknowledged
missing it but has committed to be careful moving forward. It was explained that this type of error
affects customer satisfaction. 

Future client-impacting error will be dealt with higher disciplinary actions. 

I have read this document, had the opportunity to ask questions and will fully comply with the
Company's request.

 
Employee's Signature

   
Manager's Signature Title