National University of Computer and Emerging Sciences

FAST School of Management Spring 2020 Islamabad Campus

Serial No:
CS310 Management
________________
Information _______
Systems _______
(MIS)
Final Exam
___________________
Student Name Roll No Section Total Time: 3 Hours
Signature
Sections: BBA & BS(A&F) Total Marks: 80
Tuesday, June 30, 2020. 9:00 a.m. Weightage: 50%
Course Instructors:
Aftab Bhatti ________________
M. Hammad Majeed Signature of Invigilator
Dr. Shuja ul Islam Instructions:
1. Attempt all the (4) questions on
answer sheets.
2. All questions carry equal marks.
3. Write your name and roll number on every page along with the page numbers.
4. Any kind of cheating or plagiarism will lead to the cancelation of the paper.
5. You have only 15 minutes to upload the answer scripts in pdf form.
6. Late submission will not be accepted
7. Login through your own login ID on the computer.
8. Save your work on the desktop in the given format. (Full course code - Roll number-e.g.
CS310-17i-0870).

Q.1 Q.2 Q.3 Q.4 Total

Marks
Obtained
Total
20 20 20 20 80
Marks
 National University of Computer and Emerging Sciences
FAST School of Management Spring 2020 Islamabad Campus

Q. 1:- If you were starting an e-commerce Web store, which of the business requirements
summarized below would you primarily do yourself, and which would you outsource to a
Web development or hosting company? Why?

Developing a Web Store

Build
 Web site design tools
 Site design templates
 Custom design services
 Web site hosting
Serve
 Personalized Web pages
 Dynamic multimedia
catalog
 Catalog search engine
 Integrated shopping cart
Manage
 Web site usage statistics
 Sales and inventory
reports
 Customer account
management
 Links to accounting
system
Market
 Web page advertising
 E-mail promotions
 Web advertising exchanges with affiliate sites
 Searches engine registrations and optimization
Serving Your Customers
Transact
 Flexible order process
 Credit card processing
 Shipping and tax
calculations
 E-mail order notifications
Managing a Web Store
Operate
 24x7 Web site hosting
 Online tech support
 Scalable network capacity
 Redundant servers and
power
Support
 Web site online help
 Customer service e-mail
 Discussion groups and chat rooms
 Links to related sites
Protect
 User password protection
 Encrypted order processing
 Encrypted Web site
administration
 Network firewalls and security
monitors

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MIS -- Final Examination -- Spring 2020 Page 2 of 3
 National University of Computer and Emerging Sciences
FAST School of Management Spring 2020 Islamabad Campus

Q.2:- Analysis Exercise.

Your Internet Job Rights

Three Ethical Scenarios
Whether you’re an employer or an employee, you should know what your rights are when it
comes to Internet use in the workplace. Read the following three scenarios from the perspective
of ethical issues at the work place and answer the questions given at the end.

Scenario 1: Nobody told you that your Internet use in the office was being monitored. Now
you’ve been warned you’ll be fired if you use the Internet for recreational surfing again. What
are your rights? Justify the scenario from the employee and employer’s perspective.

Scenario 2: Your employees are abusing their Internet privileges, but you don’t have an Internet
usage policy. What do you do? Justify the scenario from the employer’s perspective.

Scenario 3: Employee John Doe downloads adult material to his PC at work, and employee Jane
Smith sees it. Smith then proceeds to sue the company for sexual harassment. As the employer,
are you liable? Justify the scenario from the employee and employer’s perspective.

a. What would be your advice for each scenario? Justify your position for each scenario
with the references from the text according to the ethical norms and values.

b. Identify and propose any ethical principles you may be using to explain your position in
each of the scenarios.

Q.3:- You have been hired by XYZ Private Limited, a small company that imports and
distributes an Italian sparkling water (bottled mineral water). The company is interested
in what benefits an enterprise system would bring. Would an enterprise system be
appropriate for this company? What steps would you take in determining this?

Q.4:- How is the security of a firm’s information system and data affected by its people,
organization, and technology? Is the contribution of one of these dimensions any more
important than the other? Why?

_______________________

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MIS -- Final Examination -- Spring 2020 Page 3 of 3