Customer Master Records

SAP FI 4.
6 Exercises
Financial Accounting - Chapter 07 Customer Master Records
OBJECTIVE:
In order to simulate Boots-R-Us’ business processes, you will need to add several of their
customers to the system. The goal of the following exercises is to enable you to:
• Create Customer master records that will control how business transactions are
posted to a Customer Account.
• Learn how to create an Account Group and Number Range
• Create One-Time Customers
• Learn how to configure the Customer Master Record-Dual Control
Exercise 1. Create Customer Account Group
The Account Group is a classifying feature within Customer master records. The Account
Group determines:
• from which Number Range the Customer Account number is assigned

• whether the number is assigned by the user (external) or the system (internal)
• field status when creating a Customer master record
Menu Path:
➢ IMG
➢ Financial Accounting
➢ Accounts Receivable and Accounts Payable
➢ Customer Accounts
➢ Master Records
➢ Preparation for Creating Customer Master record
➢ Define Account Group with Screen Layout
Screen Name: Change View “Customer Account Groups”: Overview
1. Create a new Customer Account Group XXCG and give it a name.

2. Double-click on <General Data> and incorporate the following field statuses:
• Name 1, Street and Postal Code – City, should be mandatory (VERY

IMPORTANT!!);
• the Data Line and Telebox fields should be suppressed
3. Go back to the initial screen and double-click on <Company Code Data> and
incorporate the following field statuses:
• the Reconciliation Account and Terms of Payment must always be entered;

Duplication or distribution of this material in any form to client personnel is strictly forbidden.
©Copyright PricewaterhouseCoopers LLP, 1998.
Page 1 March 14, 2000

SAP FI 4.6 Exercises
• All other fields should be optional unless otherwise stated above.
4. <Save> your work
Exercise 2. Create Customer Number Range
Create a Number Range XX (USE YOUR INITIALS) that can be used with the new
Account Group XXCG. Make sure that it is set up as an internal number assignment
versus external number assignment.
Menu Path:
➢ IMG
➢ Master Records
➢ Create number ranges for customer accounts
Screen Name: Customer Number Ranges
1. Select <Change Intervals>

2. Select <Insert Interval>
3. Enter the number range name XX (USE YOUR INITIALS)
4. Enter the number range
Notes:
• Given the size of the class, please limit the size of the Number Range you create
to 500.
• Do not change the value in the Current Number field
Exercise 3. Assign Number Range to Customer Account Group
Assign the Number Range XX created in Exercise 2 to the Customer Account Group XXCG
created in Exercise 1.
Menu Path:
➢ IMG

➢ Master Records
➢ Assign number ranges to customer account groups
Screen Name: Change View “Assign Customer Account Groups->Number Range”:

Overview
Exercise 4. Create Customer Master Record
Now that you have configured the system with the Account Group and Number Range, you
will create several of Boots-R-Us’ customers.
Menu Path:
➢ Accounting
➢ Accounts Receivable
➢ Master Records
➢ Create
Screen Name: Create Customer: Initial Screen
1. Select the Customer Account Group that you defined in Exercise 1.

2. Since our Customer Numbers are internally assigned do not fill in the Customer field
on the initial screen. After saving your Master Record, the system will assign a customer
number for you.
3. Enter company code, XXPH
Continued on next page

4. Press <Enter>
5. Enter the following in Create Customer: General data:
• Address Tab
 Name – All-Star Sporting Goods
 Search Term – All-Star
 Street – Any street of your choosing
 Postal Code – Any 5-10 digit number
 City – Any city of your choosing
 Country – US
 Language Key – ENGLISH
6. Enter the following in Create Customer: Company code data:
• Account Management Tab
 Recon. account - XX1400
 Sort Key - 001

• Payment transactions Tab
 Payment Terms –0001
At this point, or after reviewing the options on the remaining screens, hit <Save> to end and
record the information on the customer number below.
Customer Number
All-Star Sporting Goods _______________
Exercise 5. Create a One-Time Customer
Create a one-time customer.
Menu Path:
➢ Accounting
➢ Master Records
➢ Create

1. Use Account Group One-time customer (int. no. assgnmt.). This Account Group
indicates to the system that you will be entering a one-time customer.
2. Leave the Customer Number field blank
3. Enter company code, XXPH
4. Press <Enter>
5. Enter the following in Create Customer: General data:
• Address Tab
 Name – US Domestic Customers
 Search Term – One time
 Country – US
 Language Key – ENGLISH
6. Enter the following in Create Customer: Company code data:
• Account Managements Tab
 Recon. account - XX1400
What is different about entering a one-time customer and entering a regular customer?

Exercise 6. Create Customer Master Record using the copy functionality
The goal of this exercise is to create a customer master record for Boot World by copying
the master record information from an existing customer.
Menu Path:
➢ Accounting
➢ Master Records
➢ Create
Use the menu path above to open the Create Customer: Initial Screen. Enter the following
information:
• Account Group:
XXCG – Enter group created in Exercise 1
• Customer Number:
Leave Blank – Externally assigned
• Company Code:
XXPH

• Reference Customer #:
Enter the customer # of one created in Exercise 4
• Reference Comp. Code:
XXPH
Press <Enter>, update the name and address information, and <Save> your work
Customer Number
Boot World _______________
Exercise 7. Configure Dual Control Settings
The goal of this exercise is to set the Dual Control settings for Customer Master Records.
Menu Path:
➢ IMG

➢ Master Records
➢ Preparations for Creating Customer Master Records
➢ Define Sensitive Fields for Dual Control (Customers)
Screen Name: Change View "Sensitive Fields": Overview
Follow the menu path above. In the Change View "Sensitive Fields": Overview screen, make the
following entries:
Field #1: ADRC-Name1 (Name)
Field #2: KNB1-ZTERM (Payment Terms)
Note:
• This exercise is company code independent so a classmate on the same client may have
already configured the table. In this event, you may modify the table, but do not save any
changes that you make.
• If dual control is active then the system will require new master records to be validated in
addition to those that have been changed.
Exercise 8. Make Changes to Customer Master Record
The goal of this exercise is to make a change to the sensitive fields in your Customer Master
record. In the next exercise, these changes will be validated
Menu Path:
➢ Accounting
➢ Master Records
➢ Change
Screen Name: Change Customer: Initial Screen
1. Enter the following information:

Recall the customer number from Exercise 6
• Company Code:
XXPH
2. You are now in the General Data section. Change the following information:
• Name:
Athlete's Choice

3. Enter the following information in the Payment Transactions tab:
• Payment Terms: 0002
(14 days, 2%, 30 net)
4. Save your work. If the system gives you a message stating that your changes must be
confirmed, <Enter> through the message.
Exercise 9. Validate Changes to Customer Master Record
The goal of this exercise is to validate the changes you made to your Master Record
IMPORTANT: You will need to pair with another student, who is working on the same
client, to validate your changes.
Menu Path:
➢ Accountig
➢ Master Records

➢ Confirmation of Change
➢ Single
Screen Name: Confirm Change Customer: Details Accounting
1. In the Confirm Change Customer : Initial Screen, enter the following:

Enter your partner's customer number
• Company Code:
Enter your partner's company code - XXPH
2. In the Confirm Change Customer: Details Accounting, you will see that there are changes
with the status To be confirmed. Select <Changes to sensitive fields> for one of the entries
and drill down to find out details regarding the change.
3. Return to Confirm Change Customer: Details Accounting. Press <Confirm> to save the
changes made to the master record.
4. Save your work
Exercise 10. Define an alternative payer

In this exercise, you will create a customer who will later become an alternative payer for
Athlete's Choice.
Menu Path:
➢ Accounting
➢ Master Records
➢ Create
1. Enter the following:
• Customer Leave blank

• Company Code XXPH
• Account Group XXCG
2. Enter general data
• Title Select Company from list

• Name Sporting World
• Search Term 1 Sport
• Street Enter the street address
• Postal Code 19103
• City Philadelphia
• Region PA
• Country US
3. Enter company code data
• Recon. Account XX1400

• Payment Terms 0001 (due net immediately)
• Payment Methods C
4. Save your customer master record.
Exercise 11. Enter an alternative payer for a customer
Assign an allowed alternative payer to a customer
Menu Path:
➢ Accounting

➢ Master Records
➢ Change
Screen Name: Change Customer: Initial Screen
Enter the customer number for Athlete's Choice (previously Boot World) and update the
following fields in the General Data:Payment transactions tab:
• Allowed Payer: Select the button and enter the customer number for Sporting
World

• Individual entries: Select to allow an alternative payer to be entered directly in a
document.
Note: You can configure Alternate Payers at the Client and/or Company Code level.
Company Code settings will override Client settings. In this exercise, we will be using the
Client settings.
<Save> your changes.

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SAP FI 4.

Exercise 1. Create Customer Account Group

• from which Number Range the Customer Account number is assigned

Screen Name: Change View “Customer Account Groups”: Overview

1. Create a new Customer Account Group XXCG and give it a name.

• Name 1, Street and Postal Code – City, should be mandatory (VERY

• the Reconciliation Account and Terms of Payment must always be entered;

Page 1 March 14, 2000

4. <Save> your work

Exercise 2. Create Customer Number Range

Screen Name: Customer Number Ranges

1. Select <Change Intervals>

Exercise 3. Assign Number Range to Customer Account Group

Page 2 March 14, 2000

Screen Name: Change View “Assign Customer Account Groups->Number Range”:

Exercise 4. Create Customer Master Record

Screen Name: Create Customer: Initial Screen

1. Select the Customer Account Group that you defined in Exercise 1.

Continued on next page

Page 3 March 14, 2000

Exercise 5. Create a One-Time Customer

Create a one-time customer.

Screen Name: Create Customer: Initial Screen

Continued on next page

Page 4 March 14, 2000

Exercise 6. Create Customer Master Record using the copy functionality

Continued on next page

Exercise 7. Configure Dual Control Settings

Page 5 March 14, 2000

Screen Name: Change View "Sensitive Fields": Overview

Exercise 8. Make Changes to Customer Master Record

Screen Name: Change Customer: Initial Screen

1. Enter the following information:

Page 6 March 14, 2000

Exercise 9. Validate Changes to Customer Master Record

Continued on next page

Screen Name: Confirm Change Customer: Details Accounting

1. In the Confirm Change Customer : Initial Screen, enter the following:

Exercise 10. Define an alternative payer

Page 7 March 14, 2000

Screen Name: Create Customer: Initial Screen

1. Enter the following:

• Customer Leave blank

2. Enter general data

• Title Select Company from list

3. Enter company code data

• Recon. Account XX1400

4. Save your customer master record.

Exercise 11. Enter an alternative payer for a customer

Assign an allowed alternative payer to a customer

Page 8 March 14, 2000

Screen Name: Change Customer: Initial Screen

Continued on next page

<Save> your changes.

Page 9 March 14, 2000

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