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A. high productivity
B. cost reduction
C. better service
A. finance
B. transportation ✔
C. marketing
D. human resource
B.transportation
A. material handling ✔
B. retail management
C. sales management
D. none of these
A.material handling
55. A ____________ encompasses all activities associated with the flow andtransformation of goods from the raw material stage,
through to the end user, as well asthe associated information flows.
A. production line
B. supply chain ✔
C. marketing channel
D. warehouse
B.supply chain
56. Which one of the following is not a typical question dealt with by an operationsmanagers?
57. Which of the following are not key attributes of supply chain management?
A. inventory control
B. leveraging technology
C. customer power
58. Positive, long-term relationships between supply chain participants refer to:
A. coo- petition
B. tailored logistics
C. partnerships ✔
C.partnerships
59 Whi h f th f ll i t t t i t f LEAN?
59. Which of the following statements is true of LEAN?
60. Cooperative supply chain relationships developed to enhance the overall businessperformance of both parties is a
definition of:
A. third-party logistics
C. dovetailing
D. relationship marketing
A. a foolproof mechanism
B. just-in-time (jit)
C. a fishbone diagram
D. continuous improvement ✔
D.continuous improvement
62. Among the tools of TQM, the tool ordinarily used to aid in understanding thesequence of events through which a product
travels is a…
A. pareto chart
B. flow chart ✔
C. check sheet
D. taguchi map
B.flow chart
63. The inputs to a transformation process include all of the following except
A. material
B. people ✔
C. information
D. assembly
Show answer ▲ Discussion
B.people
A. lean production. ✔
B. division of labor.
C. mass production.
D. interchangeable parts.
A.lean production.
65. When suppliers, distributors, and customers partner with each other to improve theperformance of the entire system, they
are participating in a ________
A. channel of distribution
C. supply chain ✔
C.supply chain
66. Which of the following is not an area of responsibility for a logistics manager?
A. inventory
B. purchasing ✔
C. warehousing
D. marketing
B.purchasing
67. A Supply Chain which includes the Distribution of finished products and services
A. outbound logistics ✔
B. inbound logistics
C. supply of goods
D. transportation
A.outbound logistics
68. In a SC, Material flows in one direction while _________from in both direction
A. process
B. information ✔
C. product
D. semi-finished goods
B.information
70. Today, a growing number of firms now outsource some or all of their logistics to________ intermediaries
A. competitors
C. channel members
D. cross-functional teams
72. What type of process would a paper mill be most likely to use?
A. continuous flow ✔
B. project
C. job shop
D. flow shop
A.continuous flow
75. As production systems move from projects to batch production to mass productionto continuous production
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