Division: Objective No.

:5

1 Objective Statement
Monitor quality of Supplied services

2 Objective Interpretation
Minimize delays in response time to customer workorder

Measure BPU installation time against normal time in perfect conditions

Measure job reworks vs new work per month

1 Resources required
Personnel that are correctly trained in safety and field skills who report accurately

Sufficient available specialist tools

Sufficient supporting resources (trucks, cranes etc.)

4 OHS&E Management Programe:-

Planned time Actual Date
Description
Start End Start End By
Safety training Jan-02 dec.02 Talaat & Emad
Field Training Bakr & Supv
recruitment of skilled personnel Jan-12 dec.02 HR
customer complaints and analysis Bakr & Supv
Measurement and analysis of Crew Days Mohamed H

Prepared By D.Mnager: Revied By QHSE Manager: Approved By President:

Ahmed Bakr ( Operations manager)

Name: Talaat Name: Anthony Beck

Name:
alaat & Emad