Index

General Abbreviations 1
LME Sales Goals 2
LME Annual Revenue 3
LME Customer Satisfaction Analysis 4
Lufkin Contract Review SS01
Pumping Parts Order Processing SS02
Inside Sales flow Process SS/I01
Request for Quotation SS/F01
Quotation SS/F02
Sales Order Draft SS/F03
Inspection & Transportation Sales Order Draft SS/F04
Fax Default SS/F05
Tender Evaluation SS03
Tender Process SS/I02
Customer Complaint Process SS04
Customer Complaint Process Chart SS/I03
Customer Complaint Form SS/F06
Customer Satisfaction Process SS05
Customer Satisfaction Process Chart SS/I04
Customer Satisfaction Questionnaire SS/F07