M.

Surendranadh Reddy
Surrendrareddy9121@gmail.com Mobile 8465008537

Objective
To secure a challenging role in an organization, where I can exhibit my expertise and gain more
knowledge.
Education
Qualifications Name of the University Specialization Year Of Percentage/
Institution Passing Grade
MBA Pragati Osmania Finance Pursuing
MahaVidhayala University
PG College
B-Com Emerald ‘s Sri Computer s 2019 6.5
Degeree college Venkateswara
University,
Tirupati
Intermediate Srichaithanya Telengana state MEC 2016 56.8
Junior Board of
College Intermediate
Education
SSC Minerva High State Board of 2014 7.2
School Secondary ---
Education

Project
Title: Customer Satisfaction on general insurance.
Project Design: Customer satisfaction with a company's services is often seen as the key to a company's
success and long-term competitiveness. The insurance industry is getting a lot of attention as Customer
satisfaction. In the context of relationship marketing, customer satisfaction is often viewed as a central
determinant of customer retention. The overall purpose of this Project is to develop a conceptual
foundation for investigating the customer retention process, with the use of the concepts of customer
satisfaction and relationship quality. Customer satisfaction is a key metric for insurance companies to
monitor in order to gauge which areas of their customer service are strong and which areas need
improvement in order to maintain or increase their membership base.

Strength
  Positive Attitude: To progress positively under all circumstances with conviction and maturity in
approach.
 Adaptability & Flexibility: To adapt accordingly under the application of adverse or pressure conditions
without deviating from critical to quality concerns.
 Enthusiasm for Learning: Endlessly strives to learn through different activities.

Personal Skills
 Time management
 Decision Making
 Communication & Team motivation
Technical Skills
 MS Office.
 Operating System: Windows.

Achievements
 Participated in college events.
 Two times Runner up college competition Volleyball match
 First price in inter Competition in Business Quiz
 First price in inter Competition in Marketing
Personal Details
 Father’s Name : M. P. Narsa Reddy
 D.O.B : 13- 04 -1999
 Gender : Male
 Nationality : Indian
 Languages known : English ,Hindi, Telugu
 Hobbies : Playing Volleyball & Football, Dancing.
Endorsement
I hereby declare that the information furnished above is complete and true to the best of my knowledge.
Date:
Place: Hyderabad M Surendranadh Reddy