Professional Documents
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Professional Abridgement
Academic Credentials
M.A-66% 2016 magadh university (A.N COLLEGE)
B.A-62.50% 2009 patna university(DDE PU)
Computer Education- Diploma In Computer Application-78%
Career Contour
Accountabilities:
Making a good plan according to company and good representations for company and
himself which gives us good outputs.
Manage all sales related work in bank .
Ensuing all maintenance of excellent relations with clients & service delivery
throughout to generate avenues to additional business.
Monitoring speedy resolution of client queries and grievances to maximize
satisfaction levels.
Customer Relationship Management
Mapping clients’ requirements and providing them expert advisory services
pertaining to selection of various financial products.
Ensuring that highest service standards are attained for servicing of clients and
maintaining minimum Turn around Time.
Building and maintaining healthy business relations with major clients, ensuring
customer satisfaction by achieving delivery & service quality norms.
Acheivements :
Learnt the art of rapport building
Understood the importance of taking references
Learnt never giveup attitude
Got to know that I can fulfill my dreams by working for incentives
Academia
Personal Dossier
PLACE ……………………..
DATE ………………………
DEEPAK KUMAR