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Scenar i o Expect at i ons

Due to his customers' feedback about the lack of desserts in his restaurant, - Browse through the app with ease.
Gordof looks for a small business to supply desserts in his restaurant. He - Hassle-free when ordering in bulk.
would like a dessert shop that is easily accessible, and the process time is - Efficient delivery
not time consuming and then he stumbled upon Fresca. He decided to try it
Gor dof out since it has an application that could cater his needs.

Si gn i n/ Log i n Br owsi ng Or der i ng Recei vi ng

7. Tap the chosen desserts and 12. Track the order.


1. Install and open the application. 4. Inquire the owner for partnership. 13. Enter a review after receiving the
cakes.
2. Sign up and input information needed 5. Browse the app for available
8. Choose the design and flavours of order.
products
in making an account. the desserts and cakes.
6. Tap the categories to select
3. Login to the app. specific products. 9. Tap the quantity to order in bulk.
10. Scroll down to see the overall
summary.
11. Complete the payment details
and tap confirm to confirm the
order. "I am satisfied with
"This is exactly the results"
what I was looking
"So far it is simple"
for "

9 13
3 4 6 10 12
5 7 8 11
2
"This product looks "I hope my
interesting" "My head aches from the
customers would
process or maybe I am not
love this""
1 used to these kinds of stuff.
Either way it was easy to
use"
Scenar i o Expect at i ons

With her growing business, Liz finds it difficult to account for all the - Browse through the app with ease.
customers' needs since she handles taking orders and making the products - Handles the customers more efficiently
for Fresca. She also manages the sales of the business. A group of - A more organized way in handling the
individuals recommends to Liz an application that could solve those
sales and customers.
Li z problems. Liz then tries it out.

Si gn i n/ Log i n Or der s I nqui r y Sal es Feedback

7. Scroll down to see messages 10. Scroll down to see the current 12. Browse to see if there is
1. Install and open the application. 4. Browse to see the current
and inquiries from customers. day?s orders and total sales. customer feedback.
2. Sign up and input owner orders and scheduled orders.
8. Tap a message or inquiry. 11. Select categories between
credentials to access 5.Select specific details to narrow
9. Reply to it and hit send to weekly, monthly and annual
administrators privilege. down the orders.
answer the inquiry or message. sales.
3. Login to the app. 6. Update an order once it is
completed or cancelled.

"There are a lot of "It works like an e-mail


features with but it is in the app and it
admin privileges, saves me time from "This really
nice" changing applications" helps a lot"

3 4 5
2 6 8 9 12
7 10 11
1 "Wow, this saves me
a lot of time from
"You could even
checking on pending
organize it, cool"
orders"
Scenar i o Expect at i ons

Jasmin is looking for a new small business shop to check out and found - Browse through the app with ease.
Fresca along with its mobile application. Since not many small businesses - Has more sections than just ordering
related to food have their own application Jasmine decided to try it out. a product
Jasmi ne - Good interface design

Si gn i n/ Log i n Br owsi ng Or der i ng Recei vi ng

1. Install and open the application. 4. Browse other available sections of the 11. Track the order.
7. Browse categories of available
2. Sign up and input information needed application 12. Enter a review after receiving the
products by scrolling up and down
in making an account. 5. Tap and Scrolls through Recipes order.
6. Tap and Scrolls through Articles 8. Find the cake category and browse
3. Login to the app.
through it by swiping left and right
9. Find a cake that she likes and orders it.
10. Complete the payment details and tap
confirm to confirm the order

?I wish there was "I hope this


an option to "The cakes looks is worth it" 12
browse the delicious! I might
?Glad that I can try one.?" 11
contents of the 10
see what they put 9
application as a ?Glad that i can
in the products?
guest at first. 8 easily enter my
?This favorite review on the
5 6 7 application since I
flavor of cake
2 of mine looks like sharing my
4 thoughts about the
great, I?ll order
3 it? food that I order!?
1 ?Its great that
ordering is not the
only feature I can
browse to on this
application?
Scenar i o Expect at i ons

1. Browse through the app with ease


Mark is thinking about buying her sister cupcakes and cookies for getting a 2. Be able to choose and order
high grade. A friend of his suggested Fresca as a good online dessert shop
products without any difficulty
to order to.
Mar k

Si gn i n/ Log i n Br owsi ng Or der i ng Recei vi ng

6. Tap cupcakes and cookies. 11. Track the order.


1. Install and open the application. 4. Go to the order section
7. Choose the design and flavours of 12. Enter a review after receiving the
2. Sign up and input information 5. Scroll through the categories by
the desserts chosen.. order.
needed in making an account. swiping up and down.
3.Login to the app. 8. Scroll down to see the overall
summary of order
9. Complete the payment details and
tap ?Confirm? to confirm the order.

?Glad that I
"Ordering was
can select the
design as well very smooth!"
as the flavor
for the my
?I would like it if i
orders?
could just link my 12
facebook account
?I wish i could instantly 8 11
to fasten so that i 9
don?t have to input search for the
7
all of this? categories I want
4
1 ??Okay I?m
6
familiar with
3
5 this process?
2 ?I finally
found the
categories
that I want!?
Scenar i o Expect at i ons

Trystan is looking for a local bakery that he would be able to get a discount - Easy to go through the application
on their products, and find affordable prices for his project, one that has ease - Has a way to contact the owner
of access. - Can order more than one type of
product
Tr yst an

Si gn i n/ Log i n Br owsi ng Cont act i ng Or der i ng Recei vi ng

1. Download the Application. 6. Contacting the owner. 8. Avail for discounts. 12. Track the order.
4. Browse through the wide array
2. Register. 7. Smooth conversation with the 9. Finding the chosen goods. 13. Pick up the order.
of products.
3. Log in to the application. owner. 10. Order the goods. 14. Provide feedback to the owner or
5. Check each products.
11. Have an easy transaction. company.

"I wonder if I can contact


"Woah so many the owner to get some
products to discounts for my project"
"Transaction is so
choose from" smooth"

7
4 6 8 14
3 5 11 12 13
2 10
9
1 "That went
"And you can smoothly" "Such delicious
make it at goods"
home too" "It is so hard to
"This could be
choose from these"
a nice bakery!"

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