ASSIGNMENT

OUMH2203
ENGLISH FOR WORKPLACE COMMUNICATION
JANUARY 2021 SEMESTER

INSTRUCTION

1. All tasks must be delivered in English.

2. The cover sheet of your assignment must contain the following information: Course
code and name / Semester / Your full name and student number / Your email address
and mobile number.
3. For written assignment, use Times New Roman or Arial, 12-point font, with 1.5-line
spacing in A4 format. Ensure that the assignment you submit is paginated.
4. Present your responses to the tasks in MULTIPLE files. Adhere to the following structure:
i. Response to Task 1 – A video presentation (max. 400MB)
ii. Response to Task 2 – Reflective Report/Essay

5. Submit your files ONLINE by: 14 MARCH 2021

6. Late submission without prior permission will be penalized with marks deduction.

7. This assignment accounts for 60% of the total marks for the course:
a) Video Presentation – 40%
b) Reflective Report/Essay – 20%

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 TASK 1: INDIVIDUAL VIDEO PRESENTATION

The task set for this assignment are designed to help you meet the following course
learning outcomes (CLOs):
1) Describe basic language-based skills in interpersonal communication, business
etiquette and relationship-building in workplace contexts; and
2) Discuss relevant principles, techniques, skills and strategies of oral and written
communication modes geared to a range of business audiences
* CLO 3 will be tested in the MCQ items.

TASK
You are the Senior Manager of the Human Resource Department of a famous media
company in Klang Valley. You are required to make a presentation to report the effects of
flexible working hours during the MCO period. The management requires you to submit a
10 - 12 minutes video report to be presented in a board meeting. Your report must be
professional and suitable for the meeting. The aim of the report is to evaluate the success of
the flexible working hours.

The followings are the requirements that you need to consider in preparing the video
report:

a. As the first step, focus on the effects (must be more than one) of the flexible working
hours of your company. Be clear of who were affected by the new hours.
b. Plan and elaborate on what “flexible” means and define it according to the MCO
requirements and the company’s mission. You must be able to include these details
and rationales in the report later.
c. Towards the end of the report, explain the success (or vice versa) of introducing the
flexible working hours and what it means to the company. Include some solution
where necessary.
d. Remember to refer to Topic 3, 4, 7 and 10 of OUMH 2203 Module. You must
understand the conventions of a board meeting, making presentation, using
graphical presentations and format of a report.

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 e. Prepare your notes and visual aids for the report. You might want to use applications
to further exemplify the presentation like PowerPoint Presentation, iMovie,
Funimate, Adobe and many others.
f. The graphical presentations (graphs/charts etc) must support your report and
further clarify the change of working hours has been a success or not.
g. Record a 10 - 12minutes report presentation. Marks will be deducted for speeches
that are lesser that 8 minutes or more that 13 minutes. Adhere to these:
i. Look confident and professional. Your background and recording details must
be good too.
ii. Make sure that you greet the board and briefly introduce yourself and the
flexible working hours. You must exude professionalism.
iii. Structure your video according to the report format.
iv. The content must be convincing and explain the advantages and the
specialities of the flexible working hours. You must be able to rationalise why
the flexible working hours is successful or not.
v. You must offer an ending (conclusion) in the video.
h. Make sure the recording content is authentic, clear and engaging. In other words,
“you are the script writer, the speaker and maybe even, the producer!” Thus, you
need to be creative as if you are presenting in a board meeting.
i. Submit your video online according to the instructions.

NOTE:
*Refer to the assignment rubrics as a guide to achieve cohesion and coherence.

[Total: 40 marks]

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 TASK 2: REFLECTIVE REPORT/ESSAY

The task set for this assignment are designed to help you meet the following course
learning outcomes (CLOs):
1) Describe basic language-based skills in interpersonal communication, business
etiquette and relationship-building in workplace contexts; and
2) Discuss relevant principles, techniques, skills and strategies of oral and written
communication modes geared to a range of business audiences

TASK

IMPORTANT: This task is a continuation of your video report.

Write a 4-5 pages REFLECTIVEREPORT/ESSAY on the process of carrying out the video
presentation.

Your reflection essay MUST include the following FIVE criteria and each criterion should be
about 500 words:

i) Reflection on the process; the planning stage of the video, during the recording of the
video and after the video has been recorded. Reflect on the challenges and what you
did to overcome these challenges. Share your thoughts on the language process too –
vocabulary and grammar in writing and delivering the report.
ii) The timeline of completing the recording of the video and the preparation of visual aids.
How long did you plan and record etc? How important is creativity and professionalism
in this task? Why do you say so?
iii) Reflection of the content (the topic/ issue) and rationalise how things could have been
done in a better way. Is this topic/ issue familiar with you or vice versa? Describe well.
During the process of the video, there might be some instances where you realised your
idea could have been improved in another way. Describe this situation too.
iv) Show the video to ONE person and inquire if the report presentation is convincing. If
he/she believe the video is not effective, ask for other suggestions that might help
improve the speech or the product/service. Share this person’s thoughts in your
reflective essay.
v) Your personal thoughts of completing this task (the video presentation). How do you
feel about it? Describe too, what are the advantages/disadvantages of recording this
video? If you feel the video recording is not advisable, what would be a better
alternative? Explain your rationale.

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REMINDERS:
i. Plagiarism is a serious offense. Avoid using or claiming other people’s writing in this
assignment.
ii. Refer to the assignment rubrics as a guide to achieve cohesion and coherence.

[Total: 20 marks]

REFLECTIVE ESSAY OUTLINE

- Must have an introduction, body and a conclusion

REFLECTIVE ESSAY

Introduction
(5-10 lines)

Body
(all the 5 criteria mentioned above)

Conclusion
(5-10 lines)

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OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / JANUARY 2021
TASK 1: INDIVIDUAL SPEECH PRESENTATION
Excellent
QN CLO Criteria Weight
4 3
Task 2 Content of the 1.75 Covers the flexible
1 report working hours in depth
with details and examples.
Explanation of the course
activities and advantages
are convincingly sufficient
in solving the issue(s)
mentioned and to prove
the new idea is a success
The purpose of the report
is excellently achieved.
Organisation and 3 The structure and details
presentation of of the video presentation
the speaker is placed in a report
structure and in a
professional manner.
Time is professionally
adhered to: 10-12mins
ASSIGNMENT RUBRICS
Good
Includes basic knowledge of
the flexible working hours
and important examples.
The content is good and
inviting to the board.
Explanation of the course
activities and advantages
are sufficient in solving the
issue(s) mentioned and to
prove the new idea is a
success.
The purpose of the report is
achieved.
There are clear attempts to
make the video
presentation professional
but in one or two parts, the
report structure appears
incoherent.
Time is professionally
6/9
Fair
2 1
Includes essential
information about the
flexible working hours, but
contain few mistakes in
the facts. The content is
particularly not really
inviting to the board.
Some explanation of the
course activities and
advantages and somewhat
effective in solving the
issue(s) mentioned and to
prove the new idea is a
success.
The purpose of the report
is somewhat achieved.
There are attempts to
make the video interesting
but the report structure
and the organisation of
the video lacks direction
that affects viewer’s
comprehension.
ATTACHMENT
Unsatisfactory
Poor Or
Max
No response
Marks
0
The content includes Lack of content and 7
minor details and it has no purpose.
several confusing facts.
The content is not
inviting to the board.
Lack of explanation of
the course activities
and advantages and are
not effective in solving
the issue(s) mentioned
and to prove the new
idea is a success.
The purpose of the
report is not clear.
Little effort has been No effort has been 12
made to make the made to make the
video interesting. video interesting.
The structure and the No attraction at all
organisation of ideas in and/or the content
the video are not is unconvincing.
smooth and lacks
cohesion.

Presenter is very confident
and looks professional.
Speech is effectively
natural, fluent, audible
and very suitable for a
board meeting.
The gestures and
expressions are natural,
very relaxing and
spontaneous.
1 Visual Aids 1.75 Excellent use of visual aids
and extra creative efforts
to enhance understanding
of report presentation
The graphical
presentations excellently
prove the before and after
effect of the flexible
working hours.
1 Overall Report 1.5 The overall quality of the
video and the focus were
excellent and assist
viewer’s comprehension.
The ending part of the
video is recognizable and
adhered to: 10-12mins
Presenter is confident and
looks professional.
Speech is natural, fluent,
audible and suitable for a
board meeting.
The gestures and
expressions are quite
spontaneous.
Good use of visual aids and
there are additional
creative efforts to enhance
understanding of report
presentation.
The graphical presentations
prove the before and after
effect of the flexible
working hours.
Most of the quality of the
video and the focus were
good.
The ending part is
recognizable, but does not
effectively close the report
7/9
Time is somewhat
adhered to: either less
than 10 mins or more than
12mins.
Presenter could be more
confident and looks
moderately professional.
Speech is quite natural,
fluent, audible and quite
suitable for a board
meeting.
The gestures and
expressions show some
sign of nervousness.
Moderate use of visual
aids and few creative
efforts to enhance
understanding of report
presentation.
The graphical
presentations somewhat
prove the before and after
effect of the flexible
working hours.
The quality of the video is
not very good but the
overall focus was
acceptable.
There is no clear ending or
the ending part is
Time is too short or too
long.
Presenter lacks
confidence and looks
unprofessional.
Speech is not natural,
fluent, audible nor
suitable for a board
meeting.
The gestures and
expressions clearly
show signs of
nervousness.
Lacks visual aids and No originality and 7
any creative efforts to no creativity at all.
enhance understanding
of report presentation.
The graphical
presentations do not
prove the before and
after effect of the
flexible working hours.
The quality of the video The quality of the 6
is acceptable but the video and the
overall focus was not overall focus were
good or quite bad. very poor and not
acceptable.
There is no clear ending
part. The video just
 gives very clear and
convincing closure to the
report presentation.
2 Use of Language 2 No errors in grammar and
language that distracts the
viewer from the content.
The choices of words are
very appropriate and
suitable for the video and
targeted audience.
Total
*QN = Question Number
presentation.
Minimal errors in grammar
and language that does not
affect viewer’s
understanding. The choices
of words are mostly
appropriate and suitable for
the video and targeted
audience.
8/9
unexpected/ not ends.
interesting.
Some errors in grammar A lot of errors in Too many major 8
and language that affects grammar and language errors and very
viewer’s understanding. that affects viewer’s poor grammar and
Some of the words used comprehension. The language. Language
are not suitable for the choices of words are used is not suitable
video and targeted very poor and not for the video and
audience. appropriate the video targeted audience.
and targeted audience.
40
 TASK 2: REFLECTIVE REPORT/ESSAY
Unsatisfactory
Excellent Good Fair Poor Or
Max
No response
QN CLO Criteria Weight Marks
4 3 2 1 0
Task 2 Introduction 0.5 The introduction is The introduction is good. The introduction is There is no clear There is no 2
excellently written. sufficient introduction. introduction.

1 Reflections 3.5 Convincing, critical and
detailed discussion of the
activity; pre, during and
post
Demonstrates very good
understanding and insights
of the 5 criteria required.
All 5 criteria is elaborated
extensively, more than
500 words per criteria.
All personal reflections
and relevant examples are
very essential and
detailed.
Conclusion 0.5 The conclusion is well
connected to all the
reflections.
Critical and detailed
discussion of the activity;
pre, during and post
Demonstrates good
understanding and
insights of the 5 criteria
required.
All 5 criteria is elaborated
well, within 400-500
words
Personal reflections and
relevant examples are
essential and detailed.
The conclusion is
connected to all the
reflections.
Thorough and detailed Significant High possibility of 14
discussion of activity; pre, inadequacies in the plagiarism
during and post discussion of the
activity; pre, during Does not
Demonstrates satisfactory and post demonstrate
understanding and understanding
insights of 5 criteria Demonstrates a lack of nor insights of the
required. understanding and 5 criteria
insights of the 5 required.
All 5 criteria is elaborated, criteria required.
within 400-500 words
Less than 5 criteria are
Some personal reflections elaborated. Word
and relevant examples are count is much less than
somewhat essential and 400 words.
detailed.
Too few personal
reflections and
examples are
unimportant or not
detailed.
The conclusion shows The conclusion is not There is no 2
some connections to the clearly written. conclusion.
reflections.

Language/ 0.5 Writer makes no errors in Writer makes minimal Writer makes some errors Writer makes a lot of Writing is 2
Grammar grammar or spelling that errors in grammar, in grammar, structure, or errors in grammar, generally

9/9
 distracts the reader from structure and spelling that spelling that affect structure or spelling incomprehensible
the content. does not affect reader’s reader’s understanding. that affect reader’s due to grammar,
understanding. comprehension. structures and
spelling mistakes.
Total 5 20
*QN = Question Number

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