JUNE 2021 | VOL 12

CM COMMUNITY
NEWSLETTER
The newsletter of Headway Emotional Health Case Managment

HENNEPIN HAPPENINGS
Written by Ashley Hegeholz

A Year in Review:
The back half of 2020 and the first six months
of 2021 have been everything but easy- from
the global pandemic that continues to rule our
lives, to the ongoing fight against White
Supremacy and capitalism, the last 12 months
have been rough.

However, it was also 12 months ago that the

newsletter formed after a Team Meeting. One
year ago next month, the Case Management
Newsletter team put out the first CM
Newsletter. Over the last 11 issues, we have
covered everything from the encampments in
city parks, to PRIDE and pronouns, to Black
History Month and women’s rights-- what a
journey it has been. We have celebrated case
managers as they have moved on to other
positions, purchased homes, been accepted
and graduated, gotten engaged, and a million
miscellaneous other moments;
continued on pg. 2
we’ve had 11 CMs of the Month (thanks, Ali) over
12 activists (Thanks, Hannah) over 50 books and
articles for continued education (Thanks, Abby),
all delivered to our inbox in an aesthetically
pleasing and well-designed manner (Thanks,
Tori). We also donated over $110 to ZACAH
thanks to the donations from the team. Lets
take a moment for ourselves and the sunshine
that is to come.
The New Phase:
As we move toward summer, we face the
reality that here at Headway we will be
experiencing some staff transitions as a case
management team. Within the last 12 months,
we said Goodbye to: Kelly, Jonah, Jeanelle, Anj,
Kaylee, Rachel, Alyssa, Tiana, and Shamsa. Sha
and Isy also transitioned to Day Treatment. And,
we have Welcomed: Cassy, Steve, Becky, Evelyn,
Milena, Samantha, Maria, Emma, Kaisha, DJ and
Kendall. By the time you read this, we’ll have at
least 4 more CMs, too.
With more staff transitions pending in the next
two months (be sure to check out our July issue
for more on this), our clients are sure to feel the
effects of switching CMs--maybe not for the
first time either. Transitional periods are
difficult for everyone; humans are creatures of
routine and habit. While looking towards the
future and feeling excited about vaccines and
sun, we must also remember summer is not a
joyous time for all. Summer break is said to
exacerbate the divide between children who
have the world at their fingertips and children
who don’t. We, as case managers, are all too
familiar with how hard it can be to find things
for kids to do during the summer-- especially
littles, and especially families that can’t
necessarily afford child care or extravagant
camps. These same kids are the ones most at-
risk for the summer slide-- that is, children
losing their academic progress over the
summer. As the last few weeks of the school
year come to a close, hallways are filled with
both excitement, and grief. Highly mobile
students often feel it the most-- the
uncertainly around what summer will look like,
where they will stay, when they will eat, and
where they will go to school next year. Last
summer proved to be very traumatic for some-
- as our bodies hold onto that trauma, we must
move towards summer 2021 with empathy and
compassion, while holding space for folks who
maybe struggling more than they let on.
Within the month that Tori sends this to your
inbox, will be Juneteenth (June 19). Also know
as “Freedom Day” or “Emancipation Day”, this is
celebrated as the day the last slaves were
freed, which came over 2 years after the
Emancipation Proclamation was singed into
law. The day has been given extra attention
within the last few years-- especially in
Hennepin County, who recently decided to
make it a paid holiday for staff. However,
Junenteenth is still not recognized as a
national holiday; and still four states don’t
recognize it at all. Another reminder of the
erasure of Black History. For White bodies, we
must also remember that over-policing, mass
incarceration, and modern day slavery are still
very much alive and well.
It is Tuesday, May 25 as I write this-- the one
year anniversary of George Floyd’s murder. This
summer will present its own challenges. More
staff transitions, the summer slide, young
people with more free time and (potentially)
not much to do, plus the continued lack of
access to housing, clean water, and A/C will
make the days long for some of our clients.
Case managers will continue to do what CMs
do best: support and empower our clients the
best way we know how.
OUR TEAM
BIRTHDAYS:
Tori Knudsen, Yazzy Salgado, Silvia
Yaurincela, Michelle Stiles
ANNIVERSARIES:
Silvia Yaurincela (10 years!), Abby Fleeter
(3 Years!)
LIFE UPDATES:
Dejon and Kendall joined our team at the
end of May. Audrey, Benjamin, Fatima,
and Elisabeth will be joining our team
throughout June. Be sure to introduce
yourself to all of them if you’re ever at the
office!
Mariah LaVold completed her Master’s
Program at Augsburg University!
Natalie Jones- I was accepted to the
Master of Social Work program at the
University of St. Thomas in St. Paul! (I’ll
begin MSW classes in September while
continuing to work as a CM at Headway.)
Staff Spotlight
Hannah Jacky
When did you start at Headway?
I started at Headway on August 12, 2019.
The date is emblazoned into my (often)
forgetful mind.
What is your favorite thing about being a
case manager?
Getting to do a job that matters and is
centered on human relationships (from
clients to coworkers.) Being a case
manager has absolutely transformed my
life, my perspective, and my natural skill
set- the growth I embrace in case
management, without fail, ripples into
my personal life.
Just a few examples- learning the
difference between ‘helping’ and
‘empowering,’ establishing boundaries for
stronger relationships, and examining my
communication style (particularly the
imbalance between talking and listening.)
Ok, to give you a very direct answer
though….. I love going into peoples’ homes,
and I love when unsuspecting clients
initiate a hug.
What is your favorite tip or life hack you’ve
learned? (personal or work related)
Wow, I’m really not good at these. If you get
an aloe plant, sustain a severe burn, and
then immediately put some aloe gel on the
burn after running it under lukewarm (not
cold!) water, you will probably not blister or
even have any damaged skin! Too specific?
I love my aloe plant.
Previous Jobs:
When I applied to Headway I was working
two restaurant jobs, volunteering at
Tubman, and living with my mom while
paying off stacks of debt. Prior to that, I
worked in a gas station at Yellowstone for a
summer after I got back to the US from
working as an English teaching assistant in
French Guiana after I graduated from
college. I won’t delve into my teen years.
Hobbies:
Big fan of humans and deep conversation. I
like taking walks or hikes, drawing, doing
very base level yoga, and from time to time
I can get myself to read or journal.
Favorite Dessert?
Dark chocolate (specifically sea salt) is
everything to me. I also looOOVE cupcakes-
I’m gluten intolerant, though, and I prefer
salty to sweet so desserts are a more rare
indulgence.
Weird/fun fact about you:
I mean, there are a lot of weird things
about me. Hahah. When I was in the 4th
grade, I sang ‘Complicated’ by Avril Lavigne
in the talent show.
Pickles or No Pickles
Not liking pickles is a character flaw. Haha
jk haha kinda. But yeah, pickles! Only dill.
Bread and butter pickles are garbage. I
can’t stand sweet things that are
traditionally salty!!
SHOUTOUTS TO HANNAH
Hannah has done such a great job staying
positive during this difficult time and is
always so eager to educate herself on
things she is not sure on. Hannah inspires
me to use my voice and educate myself on
current and past happenings in the world.
-Tori K
Hannah Jacky shines as a case manager.
She brings extraordinary understanding
and compassion to her work with clients.
She cares deeply about social justice and
that is reflected in her approach to case
management and the newsletter she has
contributed so much to. Her clients and
readers are lucky to know her! –Evan H
Congratulations to Evelynn on
adopting her daughter!!
I can’t save the world but I was able to save
you
I didn’t know you would be with us forever
we had no clue
But you have a new sister and a new
mommy too.
You are so sweet and you have a nice smile
I love when we come in the house from
DAYCARE and you yell,
“Babe, I’m home!” and throw your tiny
shoes in a pile.
You are also a fashionista and have a good
sense of style!
You like your room clean before we go
anywhere,
Wow, how lucky am I? I certainly can’t
compare.
You give everyone hugs all day long like a
little teddy bear.
The world is not perfect, nor are we
But we welcome you in our little crazy
family
I’m glad we have the chance to continue to
love you,
But I’m also glad we had the opportunity
to ADOPT you.

Hannah is such an incredible, caring and Thank you Evelynn for

sharing your story and
warm-hearted person. I am so blessed to
writing this BEAUTIFUL
be sitting next to her, sharing stories, poem! Maya is not only
consulting and visiting our clients’ shared adorable but is so lucky to
family together! Hannah’s care and have you as her momma!
support to me and her clients has been
inspirational. I have learnt so much from
her, especially the power of Advocacy,
which has been invaluable to her clients
and their families! Headway is blessed to
have Hannah! –Liza Mulla
CHECK THIS OUT
Articles: Books:
Pride Month – June 2021 by Nation
Today We Were Eight Years in
Minneapolis Makes Juneteenth An Power: An American
Official City Holiday by CBS Tragedy by Ta-Nehisi Coates
Minnesota “We were eight years in
Juneteenth – Celebration Freedom power” was the lament of
Day by Minneapolis Park and Reconstruction-era black
Recreation Board politicians as the American
experiment in multiracial democracy
Infographic: Venn diagram of the
ended with the return of white
overlap of COVID-19 with seasonal
supremacist rule in the South.
allergy by CDC
Uber, Lyft to Provide Free Rides to
COVID-19 Vaccine Sites Until July 4 by
I Thought It Was Just Me by
Wall Street Journal
Brene Brown
COVID – Finding Test Locations by
I Thought It Was Just Me
MN.gov
shines a long-overdue light
Vaccine Connector by MN
on an important truth: Our
Department of Health
imperfections are what
Vaccine Spotter
connect us to each other
and to our humanity. Our vulnerabilities
are not weaknesses; they are powerful
Monthly Breakdown: reminders to keep our hearts and minds
June 3 – Feast of Corpus Christi open to the reality that we’re all in this
June 5 – World Environment Day together.
June 12 – Philippines Independence Day
June 13 – St Anthony
June 19 – Juneteenth
June 20 – Summer Begins
June 20 – Summer Solstice
June 20 – Father’s Day
June 24 – St John the Baptist
June 29 – St Peters
STAY INFORMED
8 Dimensions of Wellness:
Physical Wellness:
Hiking and Playing Outside in the Time of
COVID-19 by American Hiking Society
Frequently asked questions. #1 Rule:
Always, always practice social distancing
and follow guideline of your local
government or the federal CDC, whichever
are more restrictive. And stay home if you
have any symptoms
Emotional Wellness:
How to Say NO Without Feeling Guilty,
Mean or Selfish by Mission.org
“Many of us have trouble saying No. Society
has taught us to be compliant — we have
to be, in order to keep our jobs and
positions, to be accepted, to be liked. Or so
we think.”
Environmental Wellness
Fill It Forward App
Use this app to track your environmental
footprint, contribute to charitable projects,
and join community groups.
Financial Wellness
9 Financial Wellness Tips That Will Boost
Your Mental Wellbeing by PeopleJoy
Money won’t buy happiness, but those
struggling to pay debts know how much
owing can damper spirits. A recent
Bankrate study shows over half of
Americans 18 and older lose sleep over
money woes, including half of millennials.
So what can you do to improve your
financial wellness for better mental
wellbeing?
Occupational Wellness
10 Essential Home Visit Safety Tips by
People Safe
Stepping into someone else’s property can
be intimidating at times, especially if you
are alone. Many lone working roles require
staff to carry out home visits by themselves
– for example community nurses, housing
officers, careers, social workers and those
doing repairs.
Intellectual Wellness
Sudoku.com
Social Wellness
Stay Safe in Social Gatherings by MN.gov
On May 13, 2021, Governor Walz announced
the end of Minnesota’s statewide face
covering requirement. The Department of
Health is reviewing relevant guidance
documents and will provide updates in
coming days.
Spiritual Wellness
Meditation for Beginners: 20 Practical Tips
for Understanding the Mind by Zen Habits
Trainings:
Addressing Youth Mental Health
Challenges
:You can learn how to be an objective
listener and provide non-judgmental
support for young people with mental
health challenges. While your role is not
to diagnose mental illness, you do play
a part in supporting wellbeing.
Thursday June 24th, 2021, 10am - 12pm
Trainer: Christopher Shaw, CPSS, CFPS,
CPRS
MN BIPOC OWNED
BUSINESSES
Food & Drink
Handsome Hog features contemporary southern food by chef Justin Sutherland. Handsome
Hog opened in 2016 in Lowertown, but moved the restaurant to the Cathedral Hill area in
2020. There is a new wall of whiskey and a slick 120 seat patio to enjoy your ribs, brisket, and
fried chicken and waffles.
Locations: 173 Western Ave N. Saint Paul, MN 55102
Instragram: @ handsome_hog
Facebook: Handsome Hog
Website: handsomehog.com

Kiku Bistro is a locally-owned Asian restaurant featuring innovative sushi rolls and traditional
stir-fries, teriyakis, and tempuras.
Locations: 2819 Hennepin Ave. S. Minneapolis, MN 55408
Instragram: @kikubistro
Facebook: Kiku Bistro
Website: kikubistro.com

Clothing & Accessories

Hybrid Nation is a socially-conscious streetwear brand founded in Minneapolis. They hope to
inspire conversations about diversity and social equality while cultivating creative expression.
Shop online for men, women, children, and homegood items.
Locations: online
Instragram: @hybridnation
Facebook: Hybrid Nation
Website: hybridnationclothing.com

Fitness & Wellness

The Nail Bar in Uptown was founded by Kiara Ellis and exists to create genuine connections
with their customers. The Nail Bar offers manicures, pedicures, nail art, and nail
enhancements.
Locations: 3501 Hennepin Ave. Minneapolis, MN 55408
Instragram: @thenailbarmn
Facebook: The Nail Bar MN
Website: thenailbarmn.com
MN BIPOC OWNED
BUSINESSES
Major Body Fitness has spin classes, weight training and callisthenic classes, and major
bounce, a class created by owner Melissa Levingston that fuses power yoga, tribal dancing,
and plyometrics into a high intensity workout.
Locations: 111 Kellogg BLVD #121, St. Paul MN 55106
Instragram: @iammajorbodyfitness
Facebook: Major Body Fitness
Website: majorbodyfitness.com

Miscellaneous
The Real Estate Atelier is a black owned and black employed real estate brokerage in
Minneapolis. The company works with buyers interested in residential and commercial sites.
Locations: 7811 62nd Ave N. Minneapolis, MN 55428
Instragram: @askdayolin.therealtor
Facebook: Dayolin Pratt, Realtor, REA/The Real Estate Atelier
Website: reanation.com

DZ Lawn Care & Snow Removal offers services in the areas of lawn care, driveway sealing,
shrubbery/tree trimming, landscaping, snow plowing, and much more. They service the west
and south metro. Visit their online site to get a quote.
Locations: P.O Box 47911 Plymouth, MN 55447
Instragram: @dzlawncare
Facebook: DZ Lawn Care & Snow Removal LLC
Website: yardbook.com/hp/108807
ACTIVISTS IN HISTORY
As this school year
comes to a close, we
observe the anniversary
of the murder of George
Floyd by former
Minneapolis police.
officers, alongside the
summer months. This year has been a
heavy one for many, leaving some of us
extra eager for the promise of summer, but
it is important to note that the summer
season is interpreted differently across
communities. For families with privilege,
the thought of summer may beckon
images of dripping ice cream cones, free
time, tan lines, or vacation. For others,
summer may feel much different, even
signaling a sense of dread. Whether the
dread comes from anxiety around meal
scarcity, childcare, simply existing in over-
policed communities, or change itself
(which is always harder to process in the
context of trauma,) it is important to
acknowledge that like any change, the
change of the season is not always an easy
one for our families
Lots of kids move through the school
system each year aching for the freedom of
summer- signifying no more alarm clocks
or homework! Mariame Kaba, renowned
community organizer and abolitionist,
however, refers to academia’s off season in
a different light in her 2015 essay “Summer
Heat.”. She calls it “the urban summer
criminalization merry-go-round.” While
some studies suggest a correlation between
summer and a rise in crime, and uses this to
justify a rise in police presence and
aggression, Kaba points out that these
studies fail to acknowledge the issues with
the police presence and aggression in Black
communities year round. When young
people find themselves out of school,
usually without jobs, and hanging out in
public spaces, “young people of color are
criminalized not only by the police but also
by community members.” As comedian
Guante pointed out, white body supremacy
is the water, not the shark. A higher police
presence does not make Black
communities safer- it makes them more
susceptible to harm
In his famous book, My Grandmother’s
Hands, Resma Menakem notes that trauma
becomes decontextualized over time;
trauma can begin to look like culture,
which over time can begin to look like
family traits, which over time can begin to
look like personality. Across generations,
trauma builds unresolved, unseen
communal ties. Given the context, it may
be easy to try to imagine how this relates to
the Black community. It is important to
consider, too, (on the flipside of this binary)
how a history of colonization, enslavement,
genocide, imperialism, and land theft
manifests over time in white people’s
culture, family traits, and personality.
Menakem points out that white folks love
strategizing and talking about ideology but
have failed to invest in and create a
substantial culture of anti-racism to
combat the explicit culture of racism.
ACTIVISTS IN HISTORY
For white folks, it is so easy to swim that we
may not consider who is suffering as a
direct consequence of our ease.
In 1970, William Patterson wrote, “A false
brand of criminality is constantly stamped
on the brow of Black youth by the courts
and systematically kept there creating the
fiction that Blacks are a criminally minded
people.” While ridiculous, it is easy to
historically observe how and why this
archetype has played out- as policing itself
evolved from creating slave patrols in the
early 1700’s. The culture of white
supremacy that has always elevated the
white body as standard, trustworthy, and
deserving has conversely made the Black
body the antithesis. Kaba notes that “civil
liberties and individual rights have different
meanings for different groups of people.”
Menakem takes this a step further,
observing that white bodies are fragile- a
more explicit interpretation of white
fragility with which most of us are familiar.
White bodies have been historically
protected and prioritized compared to
BIPOC bodies. This creates a culture of
community weakness and unexamined,
grasping dependence on a system of safety.
This means that your average citizen might
view a group of teenagers riding their bikes
on the sidewalk, or standing in a fast food
parking lot, much differently based on their
skin color. And if they feel threatened
based on prejudiced assumptions of
criminality, they might call the police in a
grasp at maintaining ‘safety’ and ‘order’ to
reinforce their socialized understanding of
their higher need for ‘safety,’ ‘protection,’
and access to public space.
Unfortunately, we do not yet live in a world
where the role of the police is significantly
and appropriately reduced in size and
scope. Thus, we must try to understand
and operate from the reality of where
many of our clients fall within the system.
That could mean ensuring that families
have a reliable plan for food or a source for
food assistance when school gets out,
researching and presenting financially
feasible (or free!) summer
programs/extracurriculars to parents,
helping our clients get a free bike, a grant,
or to otherwise engage in hobbies. It could
mean that we intentionally create more
space to get curious and ask our clients
about their needs, dreams, or aspirations. It
could mean that we spend more time
engaging in and strengthening our own
communities. Whatever it is, do it
authentically and with consideration for
our clients’ lived experience.
My Grandmother's Hands:
Racialized Trauma and the
Pathway to Mending Our
Hearts and BodiesIn this
groundbreaking book,
therapist Resmaa Menakem
examines the damage caused by racism in
America from the perspective of trauma
and body-centered psychology. My
Grandmother's Hands is a call to action for
all of us to recognize that racism is not only
about the head, but about the body, and
introduces an alternative view of what we
can do to grow beyond our entrenched
racialized divide.
Purchase it here: My Grandmother's Hands: Racialized Trauma
and the Pathway to Mending Our Hearts and Bodies: Menakem,
Resmaa: 9781942094470: Amazon.com: Books
 Building a Community
These teams are fluid and commitment can vary. Please reach out to Melanie or Jen if you would like to join!

Newsletter Team
This team meets a few times a month to build monthly issues like the one you are reading right now! We
want different perspectives and want to cover a variety of essential and topical issues.

The Sunshine Committee

The sunshine committee works hard to recognize important life events in our colleagues lives, whether
it's a celebration, recognition, or sharing sympathy during difficult times, we're here for you. If you'd like
to join please email Mariah LaVold. They are responsible for the social hour at the Veterans Park in April!

Anti-Racism Work Group:

In March we discussed Black Maternal Health and watched The Naked Truth: Death by Delivery
https://youtu.be/S5CMkloNZQY , in April we talked about police brutality, the recent murder of Daunte
Wright, and the Chauvin trail. And in May we will discuss Black Joy.
Please reach out to Melanie or Michelle if you would like to join!*

Case Managment Resource Website:

Michelle is always looking for more volunteers to help with the new Resource Website, be sure to let her
know if you want to help out, as well as check on the website below! *Thanks Michelle for all your hard
work on this!*
https://cmhresources.weebly.com/

CareLogic Support Hours:

Katie and Michelle will continue to host Care Logic Support hours! Check your email for invitations! and
meeting links.

Check out an awesome opportunity for our clients' parents - thanks Pat!
PCLG is seeking new members who are interested in learning about and helping improve the children's
mental health system in Hennepin County. We are a group of parents and caregivers who draw on our
diversity of lived experiences to inform and promote positive change. If you live in Hennepin County, are
caring for a child or teen with mental health challenges, and are interested in learning more about
becoming a "catalyst", contact Margaret at hcpclg@yahoo.com.