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Marketing Plan February 14, 2021

MHM-MBA MIPSS BF HOMES


GROUP 3
ABUBO, Anthony Lester M.
AGUILAR, Ardie A.
PAGUNSAN, Cirilo V.
SAN LUIS, Vivian Daly M.

EXECUTIVE SUMMARY

Pharmaceutical companies/Pharmacy businesses in a third-world country like

ours have a moral obligation to act ethically, responsibly, and transparently which play

an essential role for effective healthcare strategies and services. And it is through this

principle that we are guided and thereafter pattern our strategies and services.

Centaur Pharmacy has been serving the healthcare needs of people for over ten

years. It is a medium-scale retail drugstore that has been operating since October 10,

2010. It is located in the heart of Manila, in Dimasalang, Sampaloc, in front of St. Jude

Hospital and Medical Center. The staff, consisting of one registered-pharmacist and two

pharmacy-assistants, is very well-trained and are continuously updated with the latest

seminars being offered and certified by the Food and Drug Administration. To put clarity

and emphasis, we work on the tagline “Eksperto Sa Generics” to highlight our brand’s

mission and purpose. The store’s floor size is 15sqm (with 15sqm as the minimum

requirement of the FDA for operation) with a monthly rental fee of Php9,000 and with its

own line of Meralco and Maynilad metered connections. The store’s operating hours is

Monday to Sunday, from 8am to 8pm. It will soon open four more branches in South

Luzon, the properties where these will be built will be funded via PAGIBIG financing.
Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS

Centaur Pharmacy also offers the following:

1. Free medical check-up once weekly

2. Quarterly laboratory package for a discounted fee of Php250 per patient,

consisting of 12L-ECG, CBC, FBS, serum creatinine, serum uric acid,

cholesterol, SGPT and urinalysis

3. Free BP monitoring

4. Random blood sugar monitoring by glucometer for a minimal fee of

Php50/strip

Chronic illnesses like hypertension, diabetes type 2, gouty arthritis, to name a

few, remain to be the top debilitating diseases of the Filipinos. The objective of Centaur

Pharmacy is to provide excellent health for all by easy accessibility and marked

affordability.

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS

INTRODUCTION

Though a quarter of the Filipino population lives in dire poverty, the per capita

income of the Filipino population is $7,282 dollars that is almost $2,000 more than that

of India ($5,350). This automatically means that the Filipino population is wealthier, thus

being able to spend more on quality medication.

Despite there being generic counterparts to branded drugs, much of the

population opt into consuming branded drugs that are of a higher price. This is often

due to the belief that higher priced drugs will be of a superior quality. Though generic

drug pricing and the Botika ng Barangay (BnB) programme do exist in the Philippines,

the biggest task for the government continues to be the effective implementation of

these rules.

The Philippines pharmaceutical market is ranked 11 th as the most attractive

pharmaceutical market in the Asia-Pacific market and 3 rd third largest in ASEAN, after

Indonesia and Thailand.

In 1988, the Government legislated the Generic Drugs Act in order to make drugs

more affordable and accessible particularly for the poor. However, the Generics Law

failed to effectively encourage the extensive use of generic prescribing by medical

practitioners. Generic drugs, though cheaper than their branded counterparts, do not

sell due to customers’ lack of information on generic drugs’ safety and efficacy.

In the Philippines, pharmaceutical retail is of two kinds: generic and branded.

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS

Generic drugs are always less expensive, it costs about thirty percent to eighty

percent less than the brand name drug. Generic drug means more cost-saving to the

consumers.

An example of DPCO (Drug Price Control Order) in India for MNC’S (Multi

National Company) versus open pricing of MNC’s in the Philippines is as follows

Country Dose Manufacturer Brand Price


Name /
Generic
India 250mg/100 tab SmithKline Beecham Amoxil $ 10
Philippines 250mg/100 tab SmithKline Beecham Amoxil $ 29
India 150mg/100 tab Glaxo Zantac $3
Philippines 150mg/100 tab Glaxo Zantac $ 95
 Source: Dr. K Balasubramaniam. “Retail Prices in Asia-Pacific Region”, HAI
News, No 86ec 1995

From the table above, it is evident that any pharmaceutical company interested in

investing in the Philippines stands to make larger profits here.

As for the Law Compliance, The Generics Act of 1988, also known as Republic Act

(RA) 6675, seeks “to promote, require, and ensure the production of an adequate

supply, distribution, use, and acceptance of drugs and medicines identified by the

generics names.” This law was written to ensure sufficient supply of medicines in the

country at the lowest possible cost. In 2008, RA 9502 (Universally Accessible and

Quality Medicines Act of 2008) amended the Generics Act by prescribing more severe

penalties to those who fail to comply with Section 6 of the law. Drug manufacturers were

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
also required to include prominent labeling regarding equivalent therapeutic efficacy of

generics.

Centaur Pharmacy started by two physicians who once conducted free medical

check-ups on a starting retail drugstore of their friend, from then on the concept of

having an owned retail drugstore entrepreneurship and helping the marginalized sector

of the society as well even reaching the middle-class consumer, started what was once

just an idea. And soon Centaur Pharmacy will be having four branches located in

Southern Luzon.

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
Centaur Pharmacy Income Statement for Year January 28,2020 March 28,2020

Revenues Year to Date This Year Year to Date Last Year


Sales-Drugs 2,220,000 pesos 2,000,000
Non-Meds (Galenicals) 3,200,000 pesos 2,800,000
Total Revenues 5,400,000 4,800,000
Table # 1

ENVIRONMENTAL ANALYSIS

Strengths Weakness Opportunities Threats

STAFF Affiliated There are only 2 Need another Loyalty of the


pharmacists assistant pharmacist affiliated
are trained in pharmacists and who is willing pharmacist is
product, 1 licensed to be trained. questionable
procedure and pharmacist. most
technology for
especially
inventory
when piracy
monitoring and
recording plus from the other
timely ordering pharmacy is
rampant.

SERVICE Centaur Sometimes Improve the There is


Pharmacy has others refilling of competition
the complete medications are medications by with nearby
facility for not being proper hospitals that
branded and replenished inventory. May offer the same
weekly. There is
generic have weekly service
a delay in the
medicines. It free medical
release of the
also offers official results, check-up
blood chemistry instead of
laboratory and monthly that
ECG and a may help in
once a month increasing the

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
free medical revenue,
check-up. It is
open from
Mondays to
Sundays and
even holidays

TECHNOLOGY The pharmacy Preventive Avail brand Nearby


uses point-of- maintenance is new POS. pharmacies
sale system technician use also POS.
that automates dependent. The
the inventory. It CPUs used for
is being used to the POS are
program the second hand.
sales, Currently, POS
promotions and needs to be
discounts. repaired.

PRICING Centaur There is little Possible tie up Other


Pharmacy room to lower with a pharmacies/in
offers the prices. government stitutions may
competitively agency/clinics offer
priced to compensate medicines at a
medicines. the price with lower price
patient volume and steal our
market.
BENEFITS The Centaur Some Provide an Other
Pharmacy customers/peopl effective pharmacies
offers once a e are not aware information also offer free
month medical regarding the campaign to medical check-
check-up free medical- the people ups
check-up regarding this
privilege.
LOCATION Centaur Can only be Creating a Other
Pharmacy is accessible by cellphone pharmacies
accessible by walking during application/ have already
car, tricycle, rush hour and Tie- up with started
taxi and even rainy season. delivery collaboration
by walking. It is services is with delivery

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
located being eyed to applications/co
strategically deliver the mpanies for
near medicine right the movement
commercial and at their of their
residential doorsteps. products
areas. It has its
own parking
space.
PHARMACY There is Floor design, Renovation of The nearby
LAY OUT adequate site conditions the pharmacy pharmacies
space for the and equipments' is being eyed have more
customers wish size have been to spacious
to buy overlooked. accommodate buildings.
medicines more
customers/pati
ents.
PROMOTIONS Centaur Pharmacy Suppliers of Other
Pharmacy has advertisement is the medicines pharmacies
been providing aimed at can help with have been
quality medicines and the promotions promoting their
medicines not to its tie-up through services
since 2018 with laboratory marketing
ahead of
nor its free support fund.
Centaur
medical check-
up. No other pharmacy.
advertisement
was done aside
from word of
mouth to the
employees of
St. Jude
Hospital.

PORTER’S 5 FORCES

1. Competitive Rivalry HIGH

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
Certain institutions such as The Generics Pharmacy, Mercury Drug and St. Jude

Hospital Pharmacy. Some offer low priced medicines with other benefits.

2. Threat of Substitution HIGH

Existing nearby Pharmacies may consider to add variety of medicines.

3. Bargaining Power of Customers LOW

Pricing is similar compared to the other pharmacies. There is little room to lower the

prices.

4. Bargaining Power of Suppliers MEDIUM

Most of the medicines come from Bambang. Other pharmacies get their medicines from

Bambang.

5. Threat of new entry HIGH

Other people may also consider putting up a pharmacy since it is near to hospitals and

clinics even though the capital is high. Centaur Pharmacy is still not yet known to other

places.

MARKETING OBJECTIVES

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
Key Result Areas

1. Sales / Services

The Target increase in sales of 6% in the year 2021 compared to the previous

year

2. Profit

The Pharmacy is estimated to make an annual increase in profit of 54% in the

year 2021 compared to the previous year

3. Market Share

The Philippines pharmaceutical market is valued at $960 million in 2001.

Approximately 69% of market is controlled by the multinational companies

(MNC’s), whilst the remaining 31% belongs to the generic companies.

Mercury Drug Store

Sales: 48 billion est.

-operates a national chain of more than 800 drugstores, including company-

owned and franchised store. Estimated to sell as much as 60% of all medicines

sold each year in the Philippines. It follows the American model, combining drug

and medical equipment sales with over-the-counter medicines, personal care

items, basic household needs, cosmetics and other beauty products.

The Generic Pharmacy

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
-more than 1,000 branches in Northern Luzon Southern Tagalog, Metro Manila

and the Bicol Region, including VisMin region.

TARGET MARKET

The primary target market is the residents living nearby Dimasalang, Sampaloc,

Manila and nearby Barangays. We cater to all ages and gender, but more specifically to

elderly patients who have their maintenance medications a necessity. The target market

is the lower to middles class population.

The secondary target market is the blue-collar worker who does not have

medical benefits from his/her company and is receiving subsistence wage. Typical poor

Filipino whose job is in the informal sector of economy. Small entrepreneurs can also be

identified as one of the target market.

A. Geographic

Manila is known to be the most densely populated area in the world as of 2018. It

is composed of 16 districts. Centaur Pharmacy is located in Dimasalang St., Sampaloc

Manila. The Dimasalang Street is a major road between the districts

of Sampaloc and Santa Cruz in the City of Manila. Running 1.9 kilometers (1.2 mi) in

the north-south direction, it connects Lacson Avenue and Laon Laan Street

to Blumentritt Road, near the city's border with Quezon City.

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
The entire route is designated as National Route 162 (N162) of the Philippine

highway network and a component of Radial Road 8 of the Metro Manila arterial road

system.

Nearby Areas Population Distance from


Centaur Pharmacy
Manila 1.7 million N/A
Makati 583 thousand 1.0 Km
Mandaluyong 386 thousand 2.6 Km
San Juan 122 thousand 4.3 Km
Pasig 755 thousand 7.6 Km
Quezon City 2.9 million 12 Km

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
There are 3 nearby pharmacies within the 10km radius of Centaur Pharmacy.

These pharmacies are namely The Generics Pharmacy, Mercury Drug and St. Jude

Hospital Pharmacy.

Nearby Competitors Distance from Centaur Pharmacy


The Generics Pharmacy 1.1 Km
Mercury Drugstore 1.1 Km
St. Jude Hospital Pharmacy 0.05 Km

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS

B. Demographics

For this marketing plan, Centaur Pharmacy will provide accessible and affordable

medicines to Manila residents as well as its nearby cities, across all ages. The Centaur

Pharmacy will most likely provide medicines to the patients/ relatives of the patients of

the nearby hospitals who will be buying quality and affordable medicines. Majority of

these residents in Metro Manila belong to the middle-income class. Our target market

shows people who are health-conscious.

C. Psychographics

Majority of our market are health-conscious. They may be patients with

comorbidities, or just simply buying multivitamins to boost their immune system. They

acquire information through health ads, from the internet, word of mouth from

employees of the hospitals, their relatives and friends.

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS

POSITIONING STATEMENT

Product Positioning

Centaur Pharmacy is positioned as one of the most trusted and reliable

pharmacy in its vicinity. Throughout its 10 years of operation, it never fails to conduct a

once-weekly free medical examination. The people will no longer have to worry about

needing to go to the hospital for a simple check-up of a minor ailment or no longer have

to immerse in long lines in the health center just for a prescription. The customer

satisfaction is met because they are treated equally and fairly despite the free utilization

of service.

Brand Positioning

Centaur Pharmacy – Eksperto Sa Generics. Health For All. Accessible. Affordable.

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS

PRODUCT:

Centaur Pharmacy – Dimasalang, Sampaloc, Manila offers a wide range of

product, not only affordable, new and potent medications but as well as other necessary

products for hospital use and monthly diagnostic promos.

PRICE:

PRODUCTS CENTAUR MERCURY THE GENERICS


PHARMACY DRUGS PHARMACY
Metformin 500mg 1.25 1.25 1.25
Amlodipine 5mg 4.50 4.50 4.50
Losartan 100mg 9.00 9.00 9.00
Cefalexin 500mg 5.25 5.25 5.25
Co-Amoxiclav 25.00 25.00 25.00
625mg
Cefuroxime 32.75 32.75 32.75
500mg
Ascorbic acid 1.25 1.25 1.25
500mg
Clindamycin 10.00 10.00 10.00
500mg
Omeprazole 9.00 9.00 9.00
40mg

PLACE:

The place is accessible by all types of transportation and it is only 100 meters

away from St. Jude Hospital & Med ical Center, 200 meters away from Dangwa and 700

meters away from Infant Jesus Hospital, these places are mostly the main target

population of the pharmacy.

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Marketing Plan February 14, 2021
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GROUP 3
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PROMOTION:

Promotions include Free monthly check-ups, BP monitoring and a laboratory

package worth 250 pesos which includes CBC, FBS, cholesterol, SGPT, serum uric acid,

creatinine, urinalysis and 12L-ECG.

Advertisements will be disseminated mainly via Social Media with reinforcement

print ads, brochures and leaflets.

CHART OF ACTIVITIES:

MONTH ACTIVITIES BUDGET


JANUARY Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; brochures, leaflets and
print ads
FEBRUARY Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; Free FBS screening
MARCH Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; Public Health Lectures
APRIL Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; brochures, leaflets and
print ads
MAY Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; Publics Health Lectures
JUNE Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS
diagnostic package worth 250
pesos
JULY Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; brochures, leaflets and
print ads
AUGUST Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; Public Health Lectures
SEPTEMBER Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos
OCTOBER Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250
pesos; brochures, leaflets and
print ads
NOVEMBER Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250 Php 3,500 Printing service
pesos; Public Health Lectures;
Printing of Calendar give-aways
DECEMBER Free weekly check-up and BP Php 4,000 PF of MD
monitoring; Blood chemistry and Donations
diagnostic package worth 250 Php 2,000 Printing service
pesos; raffle coupons for
consumers with a single receipt
purchase of 1,500 pesos

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Marketing Plan February 14, 2021
MHM-MBA MIPSS BF HOMES
GROUP 3
ABUBO/AGUILAR/PAGUNSAN/SAN LUIS

OUR DEEPEST GRATITUDE TO OUR BELOVED MENTOR,

DRA. FRANCE MANTO

FOR ALL THE HELPFUL AND MEMORABLE KNOWLEDGE YOU HAVE TAUGHT US

ABOUT MARKETING! 

MAY GOD BLESS YOU ALWAYS 

E N D
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