Survey Questionnaire

Name (optional): _______________________ Gender:__________

Grade and Section: _____________________ Pocket money for food: _________

Numerical Value Definition Values

4 Very Satisfactory (V)
3 Satisfactory (S)
2 Fair Satisfactory (F)
1 Poor Satisfactory (P)

EXTENT OF SATISFACTION
I. CUSTOMER SERVICES
4 (V) 3 (S) 2 (F) 1 (P)

1. The cafeteria personnel are accommodating.

2. The cafeteria personnel are polite.

3. The cafeteria personnel maintains proper hygiene of themselves.

4. The cafeteria personnel maintains proper sanitation of the cafeteria.

5. The cafeteria personnel are attentive in dealing with the students. (Inquiries, com-
plaints, etc.)

EXTENT OF SATISFACTION
II. CAFETERIA MANAGEMENT
4 (V) 3 (S) 2 (F) 1 (P)

1. The noise in the cafeteria is bearable.

2. The cafeteria personnel keeps the cafeteria clean.

3. The cafeteria is pest free.

4. The cafeteria is well lit.

5. The cafeteria is well ventilated.

6. The cafeteria has enough chairs.

7. The cafeteria has enough tables.

8. The cafeteria has enough utensils.

9. The cafeteria has enough plates.

 EXTENT OF SATISFACTION
III. FOOD AND DRINKS
4 (V) 3 (S) 2 (F) 1 (P)

A. QUALITY

1. The meals are delicious.

2. The meals are nutritious.

3. The meals are healthy.

4. The snacks are healthy.

5. The drinks are nutritious.

6. The drinks are healthy.

B. PRICE

1. The price of the meals is affordable.

2. The price of the snacks is affordable.

3. The price of the drinks is affordable.

QUESTIONS: (Please give your honest opinion.)

1. Do you think the price of the meals are worth it? Why?
___ Yes ___ No

2. Are you satisfied with the cleanliness of the canteen? Why?

___ Yes ___ No

3. Are you satisfied with the orderliness of the canteen? Why?

___ Yes ___ No