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1. Who among these is an ancient linguist of India?
a) Patanjali
b) Tista Bagchi
c) Noam Chomsky
d) Kshetresa Chandra Chattopadhyaya
Answer: a
Explanation: Linguistics is the study of language. Patanjali, the ancient linguist of India, considered it as a human ex
pression uttered out by speech organs. The other three are modern linguists belonging to 19th and 20th century.
a) Anthropologist
b) Sociologist
c) Philosopher
d) Students of literature
Answer: c
Explanation: Language means different things to different people. To an anthropologist, it is a form of cultural beha
viour whereas to a sociologist, it is a means of communication between members of a social group. Students of litera
ture may consider it as an artistic medium, while those of philosophy may consider it a means to interpret human ex
perience.
a) True
b) False
Answer: a
Explanation: Language is a social phenomenon. Man may not have needed a language if he had not made himself a
part of a social group. A language must thus convey social realities if it is to become an effective means of communi
cation.
a) Cuckoo
b) Book
c) Door
d) Blackboard
Answer: a
Explanation: Language is arbitrary, that is there is no logical link between any gjven feature of a language and its me
aning. The only exception is in the case of onomatopoeia, where the words imitate the sounds of their referents. Her
e, cuckoo is the sound made by the bird which is how the bird got its name.
a) Historical
b) Personal
c) Comparative
d) Synchronic
Answer: b
Explanation: Linguistics is a scientific study of language. It can be divided into three types namely: Historical or Dia
chronic Linguistics, Synchronic Linguistics and Comparative Linguistics.
6. Which of these finds out how a certain set of people use a language at a given time?
a) Diachronic Linguistics
b) Comparative Linguistics
c) Synchronic Linguistics
d) Historical Linguistics
Answer: c
Explanation: Synchronic Linguistics finds out how a certain set of people use a language at a given time. Historical
or Diachronic Linguistics studies the link between language and history. Comparative Linguistics studies the compar
ison between two or more languages.
a) Phonology
b) Grammar
c) Running
d) Semantics
Answer: c
Explanation: R.H. Robins recommends three levels of structure of language. These are phonology, grammar and se
mantics.
8. Which of these terms refers to the study of speech sounds of a given language and their function within the sound
system of that language?
a) Phonetics
b) Phonology
c) Syntax
d) Morphology
Answer: b
Explanation: Phonology refers to the study of speech sounds of a given language and their function within the sound
system. Phonetics is the study of speech process. Syntax and Morphology are sub-levels of the grammatical system.
9. Which of these is the study of meaning of words, and the development of the meaning of words?
a) Morphemics
b) Phonetics
c) Semantics
d) Syntax
Answer: c
Explanation: Semantics is the study of the meaning of words, and the developments of the meaning of words. The s
mallest unit of semantics is semene, which is the minimum functional unit of meaning.
10.
a) Phonology
b) Phonetic substances
c) Phonetics
d) Semantics
Answer: c
Explanation: Phonetics is the study of speech processes. It includes the anatomy, neurology and pathology of speech
. It also includes the articulation, classification and perception of speech sounds. It shouldn’t be confused with Phon
ology, which is the study of speech sounds of a given language and their function within the sound system of that la
nguage; or Semantics, which is a field of Linguistics that is primarily concerned with meaning in various languages.
a) Articulatory
b) Personal
c) Acoustic
d) Auditory
Answer: b
Explanation: Phonetics can be divided into three main branches. These are Articulatory phonetics, Accoustic phoneti
cs and Auditory phonetics.
a) True
b) False
Answer: b
Explanation: Articulatory phonetics is the study of the movement of the speech organs while words are being uttered
. Acoustic phonetics is the study of physical properties of speech sounds which include frequency and amplitude.
4. Which of these terms refer to the study of hearing and perception of speech sounds?
a) Articulatory phonetics
b) Acoustic phonetics
c) Auditory phonetics
d) Laboratory phonetics
Answer: c
Explanation: Auditory phonetics is the study of hearing and perception of speech sounds. Articulatory phonetics dea
ls with the movement of speech organs whereas Acoustic phonetics deals with the physical properties of speech sou
nds.
a) True
b) False
Answer: a
Explanation: Laboratory phonetics is experimental phonetics which uses instruments ( both mechanical and electroni
cs) to study sounds.
a) Claps
b) Snap
c) Clicks
d) Beats
Answer: c
Explanation: Normally, speech sounds are produced on egressive pulmonic air-stream during exhilaration. In few ca
ses, ingressive air sounds are also made. Such speech sounds are called clicks.
a) Morphemics
b) Phonetic substances
c) Phonetics
d) Syntax
Answer: b
Explanation: Phonetic substances refer to the sound features of a language, as studied by articulatory, acoustic and a
uditory phonetics. It is different from Phonetics, which studies the kinds of sounds made by human speech using the
speech organs; and also different from Morphemics, which is the synchronic study of words.
a) Phonetic transcription
b) Centralization
c) Voiced bilabial nasal
d) Rising- falling pitch
Answer: a
Explanation: Phonetic transcription is represented by / /. Centralization is represented by “. Voiced bilabial nasal is r
epresented by m.
a) True
b) False
Answer: a
Explanation: A syllable is a unit of pronunciation which consists only a vowel or a vowel and a consonant. The nucl
eus of the syllable is the vowel; the consonant is its marginal element.
a) Releasing consonant
b) Arresting consonant
c) Dental consonant
d) Alveolar consonant
Answer: b
Explanation: When a consonant is placed at the end of a syllable, it is called an arresting consonant. When it is place
d at the beginning of a syllable, it is called a releasing consonant.
a) CVC
b) CV
c) VCC
d) VC
Answer: a
Explanation: In CVC, C stands for consonant and V stands for vowel. For the word pack, the first letter p is a conso
nant. The last two letters c and k are also consonants, but they come together to make a single sound. Between these
two consonants, there’s the vowel a. Hence the structure of the word would be CVC.
a) Bilabial consonant
b) Sibilant consonant
c) Dental consonant
d) Alveolar consonant
Answer: b
Explanation: A consonant is a letter of the alphabet which represents a sound that can only be articulated with a vow
el. Sibilant consonant like f and z are exceptions which can be pronounced without the help of a vowel.
a) b
b) d
c) c
d) g
Answer: c
Explanation: The voiced sounds in English are l,b,d,g,v,z,m,n,r,w,j, that is, the vocal cords must be used in order to
produce the sound made by these letters. All vocoids and semi-vowels are voiced sounds. The letter c’s sound on the
other hand, can be made without using one’s voice. Hence, c is a voiceless sound component.
a) Bilabial
b) Dental
c) Velar
d) Public
Answer: d
Explanation: According to the place of articulation, consonants are classified into 9 types. These are Bilabial, Dental
, Labio-dental, Alveolar, Post-alveolar, Palato-alveolar, Palatal, Velar and Glottal.
7. Which of these consonants are the one whose place of articulation is the lower lip and upper teeth?
a) Bilabial
b) Dental
c) Labio-dental
d) Glottal
Answer: c
Explanation: For the labio-dental consonant, the place of articulation is the lower lip and the upper teeth whereas for
the bilabial consonant, it is the upper and lower ljp. For the dental consonant, it is the teeth and tip of the tounge.
8. According to the placement of the tongue, which of these is not a type of vowel?
a) Cross vowels
b) Front vowels
c) Back vowels
d) Central vowels
Answer: a
Explanation: The classification of vowels can be made into three depending on the placement of the tongue. These a
re front vowels, back vowels and central vowels.
a) True
b) False
Answer: a
Explanation: Vowel sounds can be differentiated as per their quality as Monopthongs and Dipthongs. Monopthongs
are pure vowels, because theydo not change in quality. Dipthongs are gliding vowels, and they change their quality c
ontinually.
a) i
b) e:
c) u
d) a
Answer: c
Explanation: Back vowels are pronounced by placing the back of the tongue towards the soft palate. Examples of su
ch vowels are /o,u,u:/
a) An
b) A
c) This
d) The
Answer: c
Explanation: A, an and the are called articles in English grammar. An is used before a vowel or silent h. The word ‘t
his’ can be a pronoun (Eg: This is my seat.); or a determiner (Eg: This cake is the tastiest one.)
2. A is used before a vowel sounding like a consonant.
a) True
b) False
Answer: a
Explanation: A is used before a consonant or a vowel sounding like a consonant. For example, A man, a unit, a usef
ul thing, a one rupee- note.
a) Indefinite articles
b) Demonstrative adjectives
c) Definite articles
d) Demonstrative adverbs
Answer: b
Explanation: A, an and the are adjectives. They are called demonstrative adjectives. A and an are indefinite articles a
nd the is called a definite article.
a) A
b) An
c) This
d) That
Answer: a
Explanation: Articles are classified into two types. They are indefinite and definite articles. Indefinite articles are a a
nd an. Definite article includes only the. The correct statement is : A child must respect his parents.
a) A
b) A and an
c) An and the
d) A and the
Answer: b
Explanation: A and an are called the indefinite articles because they leave indefinite the person or thing spoken of. T
hus, a boy means any boy. The is a definite article.
a) A and the
b) The
c) A and an
d) An and the
Answer: b
Explanation: The is called a definite article because it speaks of some particular person or thing. Example : He is the
boy who teased me. A and an are indefinite articles.
7. The indefinite article is used when a singular noun is meant to represent a whole class.
a) True
b) False
Answer: b
Explanation: The definite article the is used when a singular noun is meant to represent a whole class. For example,
The cow is a mammal.
8. Fill in the blank : Bismillah Khan plays _____ shehnai with great skill.
a) a
b) an
c) the
d) a or the
Answer: c
Explanation: Here we will use the definite article the. The is used before musical instruments as in the above questio
n. The is also used before the names of certain books. Example, The Mahabharat.
10. Fill in the blank : Neha has left for ___ United States of America.
a) a
b) the
c) an
d) to
Answer: b
Explanation: The statement will be – Neha has left for the United States of America. Usually, countries aren’t prece
ded by any article, but the nations that are a union or which are united states, are preceded by the definite article ‘the
’. Eg: The United States of America, The People’s Republic of China
a) True
b) False
Answer: a
Explanation: Articles are usually omitted before proper nouns. For example, Shakespeare had a comprehensive soul.
An article used before a proper noun makes it a common noun.
a) Hardly
b) Not much
c) Scarcely
d) Wasn’t
Answer: b
Explanation: little is used chiefly with better or more in formal english. For example, His second composition was lit
tle (= not much) better than his first.
5. When we mention someone or something for the first time, we use the.
a) True
b) False
Answer: b
Explanation: When we mention someone or something for the first time, we use a/ an not the. When we mention the
same person or thing again, we use the. For example: I saw a dog on the street today. The dog looked hungry.
a) a
b) an
c) the
d) very
Answer: b
Explanation: Usually, if the first letter of the word is a consonant, it is preceded by the article a. However, there are s
ome exceptions. The word honest is one such exception. Its first letter is a consonant, but the first syllable of the wor
d is a vowel-like sound. Hence, it should be preceded by an.
a) Verbs
b) Unfavourable adjectives
c) Countable nouns
d) Comparative adverbs
Answer: c
Explanation: The word little has different usages as an adverb. It can be used as with verbs (Eg: The sun came out a
little during the day.), with unfavourable adjectives (Eg: His looked a little worse today compared to yesterday.), and
so on. However, when dealing with magnitudes and quantities, the word little can only be used if the quantity can’t
be counted or assigned a proper value.
10. Fill in the blanks : ___ more you concentrate, ___ better you become.
a) the, a
b) the, the
c) a, a
d) the, then
Answer: b
Explanation: The is always used an adverb with comparative. Here as the sentence is comparative, we use the in bot
h the places.
a) Noun
b) Verb
c) Adjective
d) Noun or pronoun
Answer: d
Explanation: A preposition is a word placed before a noun or a pronoun to show in what relation the person or thing
denoted by it stands in regard to something else. For example: There is a dog in the garden. For this sentence, the pr
eposition is in, and it is placed before the noun garden. Another example is: The boy’s cellphone lay beside him. In t
his sentence, the preposition is beside, and it precedes the pronoun him.
2. The noun or pronoun which is used with a preposition is called its object.
a) True
b) False
Answer: a
Explanation: The noun or pronoun which is used with a preposition is called its object. It is in the accusative case an
d is said to be governed by the preposition. Example: There is a dog in the garden. The noun ‘garden’ is in the accus
ative case governed by the preposition ‘in’.
a) From
b) Through
c) Above
d) With
Answer: c
Explanation: At, by, for, from, in, of, off, as, out, through, till, to, up, with are simple prepositions. Compound prepo
sitions are generally formed by prefixing a preposition to a noun, adjective or an adverb. Example, above.
5. Phrase prepositions are group of words used with the force of single preposition.
a) True
b) False
Answer: a
Explanation: Phrase prepositions are group of words used with the force of single preposition. Examples are in addit
ion to, in place of, in spite of, etc.. For example: Call me in case of an emergency.
a) agreeable to
b) according to
c) in favour of
d) in course of
Answer: b
Explanation: Here we use a phrase preposition, according to. The correct statement will be: He acted according to m
y instructions.
a) Underneath
b) Beside
c) Considering
d) Along with
Answer: c
Explanation: Participials are present participles of verbs which are used absolutely without any noun or pronoun bei
ng attached to them. For all practical purposes, they have become prepositions. In the above question, the word Cons
idering is the present continuous tense of the word consider, and it’s used as a participial preposition. Example: Con
sidering his age, the Sports Council felt that he was too old to be in the international team.
a) till
b) to
c) at
d) about
Answer: b
Explanation: The preposition used here is- to. Do not use wrong prepositions. To is used with distance and till or unt
il with time.
10. Fill in with appropriate preposition : I have not seen the television ______ yesterday.
a) from
b) since
c) till
d) for
Answer: b
Explanation: The correct preposition here would be- since. Since is used before a noun or a phrase, which denotes so
me point of time. It is preceded by a verb in perfect tense.
a) Place
b) Age
c) Time
d) Manner
Answer: b
Explanation: Prepositions normally indicate nine relations. These are place, time, agency, manner, cause, possession
, measure, contrast, inference.
2. Which of the options draws a relation between the preposition and manner?
a) True
b) False
Answer: b
Explanation: The statement is false as it is related to cause and not to possession. An example of a phrase where the
preposition is related to possession is ‘The girl with red dress’.
a) in, at
b) at, in
c) at, on
d) on, at
Answer: b
Explanation: In is used with name of countries and large towns. However, at is used for small towns and villages. So
the statement will be, He lives at Bezonbagh in Nagpur.
a) on
b) upon
c) in
d) at
Answer: b
Explanation: The statement is: The cat sprang upon me. The preposition on is often used when speaking of things w
hich are at rest, and upon is used for things in motion. Example of on: the cat sat on the mat. In is used when speakin
g of location (He is in China.), or manner (He was in great pain). At is used for location (No one is at home right no
w.), or for time (The appointment is at 10 o’clock.)
7. Fill in the blank: The factory began production _____ 22nd July.
a) since
b) from
c) by
d) at
Answer: b
Explanation: From is used before a noun or phrase denoting some point of time, but, is used with the non-perfect ten
ses. Hence, the statement will be: The factory began production from 22nd July.
a) True
b) False
Answer: b
Explanation: The statement is incorrect. The correct statement is: She compared me to her friend. Compare to is use
d to note similarities between dissimilar things.
a) Alliance
b) Ambition
c) Bargain
d) Experience
Answer: b
Explanation: The noun ‘ambition’ takes the preposition for after it. Alliance and bargain take the preposition with aft
er them and experience takes the preposition of after it.
a) True
b) False
Answer: a
Explanation: Some nouns take the preposition from after them. For example, descent, digression, escape, exemption,
inference.
a) Accused
b) Absorbed
c) Drenched
d) Anxious
Answer: c
Explanation: The adjective drenched takes the preposition with after it. The adjective accused takes of after it, absor
bed takes in and anxious takes for after it.
a) At
b) On
c) In
d) With
Answer: d
Explanation: At, on, by, before, in are prepositions of time and date. For example; at dusk, on Sunday, by 10 p.m. on
Monday. With is a preposition used to indicate possession, or feeling. Examples: He cut the vegetables with a knife;
He looked at me with sympathy.
a) True
b) False
Answer: a
Explanation: Prepositions from, since, for, during also denote time. From mostly precedes to/till/until. For example,
This shop is open from 10 a.m. to 8 p.m.
7. Fill in the blank: Aahna didn’t reach her class ____ noon.
a) by
b) to
c) till
d) at
Answer: c
Explanation: To is used for time and place; till/until is used only for time. We use till/until and not to when there is n
o from. The correct statement is: Aahna didn’t reach her class till noon.
10. Fill in the blank: The boy ___ brown hair stole my book.
a) in
b) with
c) from
d) below
Answer: b
Explanation: The statement is: The boy with brown hair stole my book. The preposition with is used to describe peo
ple and things.
a) Present
b) Language
c) Past
d) Future
Answer: b
Explanation: A tense shows the time of action and its degree of completeness. It is broadly classified into three types
: present, past and future tense.
a) Simple
b) Continuous
c) Imperfect
d) Perfect
Answer: c
Explanation: A particular tense can further be divided into four types. They are: simple, continuous, perfect, perfect
continuous.
3. A perfect tense denotes an action which has been completed, and is in a perfect state.
a) True
b) False
Answer: a
Explanation: The perfect form (in present, past or future) denotes an action which has been completed, and is in a pe
rfect state. For example: I have loved, I had loved, I shall have loved.
a) I was loving
b) I had written
c) I had been writing
d) I shall be writing
Answer: c
Explanation: The perfect continuous tense combines the meanings of the both the perfect and continuous tense. For
example: I have been writing, I had been writing, I shall have been writing. I was loving is past continuous tense, I h
ad written is past perfect tense, and I shall be writing is future continuous tense.
5. The statement I have written a letter belongs to which of these tenses?
8. Fill in with past perfect tense: I _______ my homework when my uncle arrived.
a) completed
b) had completed
c) was completing
d) had been completing
Answer: b
Explanation: The past perfect tense describes an action completed before a certain moment in the past. For example,
I had completed homework when my uncle arrived.
a) saw
b) had seen
c) was seeing
d) had been seeing
Answer: b
Explanation: The statement will be: I met Ruchi in Nagpur yesterday. I had seen her a week before. The past perfect
tense describes an action completed before a certain moment in the past.
a) I love it.
b) I was loving it.
c) I have been loving it.
d) I shall be loving it.
Answer: a
Explanation: Verbs of perception, appearance, emotion, thinking possession are not used in the continuous form. Th
e correct statement is: I love it and not I am loving it.
a) will come
b) would come
c) will be coming
d) has been coming
Answer: b
Explanation: When the verbs in the principal clause is in the past tense, shall and will change to should and would in
the subordinates clause. Similarly may changes to might, can to could. The correct statement is: He said that he wou
ld come tomorrow.
1. If the subject is of singular number, third person; in what number and person will the verb be?
2. If two singular nouns refer to the same person or thing, the verb must be singular.
a) True
b) False
Answer: a
Explanation: The statement is true. If two singular nouns refer to the same person or thing, the verb must be singular
. Example: My friend, philosopher and guide is here. If different persons are referred,; My friend, the philosopher an
d the guide are here.
4. If singular subjects are preceded by every and each, the verb is plural.
a) True
b) False
Answer: b
Explanation: The statement is false. If singular subjects are preceded by every and each, the verb is singular. For exa
mple: Every child and parent brings his own food.
a) were
b) was
c) are
d) am
Answer: b
Explanation: The statement is: Neither he nor I was present. Two or more singular subjects connected by or, nor, eit
her, neither take the verbs in singular.
a) has
b) is
c) was
d) have
Answer: a
Explanation: The statement is: The ship has set sail. A collective noun takes a singular verb when the collection is th
ought of as a whole and a plural verb when the individuals of which it is composed of are thought of.
10. Fill in the blank: None of the students ___ happy with the teacher.
a) were
b) was
c) have
d) has
Answer: b
Explanation: The correct statement is: None of the students was happy with the teacher. None usually means no one
and so takes a singular verb.
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a) find
b) with
c) fault
d) me
Answer: a
Explanation: Verbs can be classified into two types. It is classified into finite and non finite. A verb which is limited
by number or person is called a finite verb. For example, They always find fault with me.
2. A verb which is not limited by person and number is called the infinitive.
a) True
b) False
Answer: a
Explanation: The statement is true. A verb which is not limited by person and number is called the infinitive. For ex
ample, They always try to find fault with me.
a) Verb adjective
b) Verb noun
c) Verb pronoun
d) Adverb noun
Answer: b
Explanation: An infinitive is a kind of noun with certain features of a verb, especially that of taking an object. Thus,
infinitive is a verb noun.
a) Let
b) Make
c) See
d) Determined
Answer: d
Explanation: The infinitive is usually accompanied by word to though with certain verbs like bid, let, make, see, hea
r, etc.. we use the infinitive without to. For example: I will pray = I am determined to pray.
a) True
b) False
Answer: a
Explanation: The statement is true. The infinitive with or without adjuncets may be used, like a noun. As the subject
of the verb, as: To err is human.
a) Simple infinitive
b) Complex infinitive
c) Present infinitive
d) Qualifying infinitive
Answer: a
Explanation: When an infinitive is used as a noun, it is called the simple infinitive. It is also used to qualify a verb, u
sually to express a purpose. For example, We eat to live.
a) to eat
b) for eating
c) eat
d) to eating
Answer: a
Explanation: The correct statement is : Strawberries are good to eat. The infinitive is used to qualify an adjective as s
hown in the above statement.
a) Present
b) Perfect
c) Present and perfect
d) Continuous
Answer: c
Explanation: The infinitive may be active or passive. When active, it may have a present and perfect form. It may m
erely name the act, or it may represent progressive or continued action.
a) to speak
b) for speak
c) in speak
d) speaking
Answer: a
Explanation: The correct statement is: He was terrified to speak. Here, the infinitive is used to qualify a sentence. It
can also be used to qualify a noun. For example: She is a woman to be loved.
a) to
b) that
c) is
d) are
Answer: a
Explanation: The infinitive can broadly be classified into two types : Bare infinitive and split infinitive. There are ce
rtain verbs and expression where to is not used. These are called the bare infinitive.
a) Perfect infinitive
b) Present infinitive
c) Perfect infinitive passive
d) Present infinitive passive
Answer: d
Explanation: The phrase ‘to be done’ belongs to present infinitive passive. Example for perfect infinitive passive is ‘
to have been done’ and for perfect infinitive is ‘to have done’.
3. Normally, no words are used between to and the verb. The only exception is the split infinitive.
a) True
b) False
Answer: a
Explanation: The statement is true. Normally, no words are used between to and the verb. The only exception is the
split infinitive. The other type is bare infinitive.
a) Failure
b) Ambition
c) Desire
d) Escape
Answer: d
Explanation: The infinitive can also be used after certain nouns. These nouns include ability, ambition, demand, desi
re, effort, failure, promise, refusal, scheme, wish.
6. The infinitive can also be used with too/enough after certain adjective and adverbs.
a) True
b) False
Answer: a
Explanation: The statement is true. The infinitive can also be used with too/enough after certain adjective and adver
bs. For example: The spoon was too hot to touch.
a) to move
b) move
c) move to
d) moving
Answer: b
Explanation: The correct statement is: He made me move my motorcycle. Other examples of bare infinitive are: I co
uld read it tomorrow, Live and let live.
8. For which of these cases do but/except not take the bare infinitive?
a) do + anything
b) do + nothing
c) do + everything
d) do + something
Answer: d
Explanation: But and except take the bare infinitive when they follow do+ anything/ nothing/ everything. For examp
le, Aahna does nothing but smile.
a) True
b) False
Answer: b
Explanation: The statement is false. A participle is a verb which is partly a verb and partly an adjective. It is that for
m of a verb which has the characteristics of a verb as well as an adjective. For example, Hearing the noise, the old m
an got up with a start.
2. What is a participle called when it is used as a simple qualifying adjective in front of a noun?
a) Past participle
b) Participial adjective
c) Participial noun
d) Participial adverb
Answer: b
Explanation: When a participle called when it is used as a simple qualifying adjective in front of a noun, it is called a
participial adjective. Foe example, A rolling stone gathers no moss.
a) carried
b) carrying
c) was carrying
d) had carrying
Answer: b
Explanation: The present participle ends with -ing. It represents an action which is going on or is incomplete or impe
rfect. So the statement is, I met boy carrying a box of chocolates.
a) Knowing
b) Aptitude
c) Scored
d) Runs
Answer: a
Explanation: Here, the participle is ‘knowing’. In certain cases, accepted usage permits the following constructions
where the participle is left without a proper subject or reference. Such a participle is called the impersonal absolute.
a) Blinding
b) Blinded
c) Blind
d) Having blind
Answer: b
Explanation: The correct statement is : Blinded by hate, he lashed out with a knife. A past participle represents a co
mpleted action or state of the thing mentioned. The above statement is an example.
a) True
b) False
Answer: a
Explanation: The statement is true. The participle with the noun or pronoun going before it, forms a pbrase independ
ent of the rest of the sentence. Such a phrase is called an absolute phrase. The noun or pronoun used with a participle
is called nominative absolute.
a) Studying
b) Having finished
c) Stolen money
d) Having been told
Answer: a
Explanation: The form of the present participle is the infinitive + ing. For example, working, studying, eating. Havin
g finished is an example of the active perfect participle and stolen money is an example of the past participle.
8. Choose the correct statement:
a) Misrelated participle
b) Wrong participle
c) Incorrect participle
d) Misleading participle
Answer: a
Explanation: A participle linked to the wrong noun or pronoun is said to be misrelated. For example, Waiting for my
mother, a truck came and hit me. The correct form is : As I was waiting for my mother a truck came and hit me.
a) True
b) False
Answer: a
Explanation: The statement is true. A clause is a group of words which forms part of a sentence, and contains a subje
ct and a predicate of its own.
2. What is the part of the sentence which denotes the person or thing about which something is said?
a) Predicate
b) Subject
c) Phrase
d) Clause
Answer: b
Explanation: The part of the sentence which denotes the person or thing about which something is said, is called the
subject of the sentence. For example, Mili sings a song. Here, Mili is the subject.
a) Monica
b) Monica played
c) Played at sunset
d) At sunset
Answer: d
Explanation: The phrase in the sentence is ‘at sunset ‘. The group of words ‘at sunset ‘ makes some sense but does n
ot make complete sense. Such a group of words is called a phrase.
a) Simple
b) Continuous
c) Compound
d) Complex
Answer: b
Explanation: Sentences can be broadly classified into three types. They are : Simple sentences, Compound sentences
and Complex sentences.
a) True
b) False
Answer: b
Explanation: The statement is false. A sentence with only one clause is called a simple sentence. For example, Aahn
a broke her hand. A sentence with two or more independent clauses is called a compound sentence.
7. What is a sentence with one principal clause and one or more subordinate clauses called?
a) Compound sentence
b) Complex sentence
c) Simple sentence
d) Principal sentence
Answer: b
Explanation: A sentence with one principal clause and one or more subordinate clauses is called a complex sentence.
For example: Pinki found the purse that I had lost. The principal clause is- Pinki found the purse and the subordinat
e clause is – that I had lost. It shouldn’t be confused with a simple sentence, which is a sentence with only one claus
e. It is also different from a compound sentence, which is a sentence that contains more than one subject or predicate
.
a) Adverb
b) Verb
c) Adjective
d) Noun
Answer: b
Explanation: The subordinate clause can be divided into three types. They are: Adverb clause (Eg: Call me when yo
u’ve finished your homework.), Adjective clause (Eg: The street in which he lives, is very safe.) and Noun Clause (
Eg: Your body digests whatever you eat.).
1. Adverbs that change in form to show comparison are called degrees of comparison.
a) True
b) False
Answer: b
Explanation: The statement is false. Adjectives that change in form to show comparison are called degree of compar
ison. Example, pretty : prettier: prettiest.
a) Positive
b) Negative
c) Comparative
d) Superlative
Answer: b
Explanation: Degrees of comparison can be classified into three types. They are : positive degree, comparative degre
e and superlative degree. For example , good is positive, better is comparative and best is superlative.
a) Less
b) Lesser
c) Least
d) Worst
Answer: c
Explanation: This is an irregular comparison of adjective. The comparative of little is less or lesser and the superlati
ve of little is least. The superlative of bad is worst.
a) precious
b) more precious
c) most precious
d) many precious
Answer: b
Explanation: The statement is : Platinum is more precious than any metal. When two objects are compared with each
other, the latter terms of comparison must exclude the former.
a) In
b) Inmost
c) Innermost
d) most in
Answer: a
Explanation: The positive of inner is in. The superlative of inner is innermost. The word inmost does not exist; and t
he phrase most in is grammatically incorrect. This is an irregular comparison of adjectives.
6. Which of the following words’ comparative degree is formed by simply adding the word more before the adjectiv
e itself?
a) Small
b) Nice
c) Heavy
d) Difficult
Answer: d
Explanation: When the initial, positive form of an adjective has two or more syllables, the comparative degree is for
med by adding the adverb more with the positive. The superlative degree is formed by adding the adverb most befor
e the positive. In the case, positive: difficult, comparative: more difficult, superlative: most difficult. Smaller adjecti
ves with less syllables can be converted to comparative and superlative forms by adding the suffixes ‘er’ and ‘est’ re
spectively. Eg: small, smaller, smallest.
a) good
b) better
c) best
d) most good
Answer: c
Explanation: The correct statement is : Hunger is the best sauce. As it shows the highest quality of the word, we use
the superlative degree of good which is best.
a) True
b) False
Answer: a
Explanation: The statement is true. When the positive ends in e, only r and st are added. For example: nice, nicer, ni
cest.
1. When the positive ends in y, preceded by a consonant, the y is changed into i before adding er and est.
a) True
b) False
Answer: a
Explanation: The statement is true. When the positive ends in y, preceded by a consonant, the y is changed into i bef
ore adding er and est. For example: heavy, heavier and heaviest.
2. The comparative in er is used when we compare two qualities in the same person or thing.
a) True
b) False
Answer: b
Explanation: The statement is false. The comparative in er is not used when we compare two qualities in the same pe
rson or thing. For example: Meera is more pretty ( not prettier) than wise. The suffix ‘er’ is used only when compari
ng two completely different entities or a specific quality in two different entities. Example: Ann is prettier than Mary
.
a) many
b) much
c) more
d) good
Answer: b
Explanation: The positive of most (quantity) is much and its comparative is more. The positive of most (number) is
many.
4. What is the comparative of far (physical distance)?
a) Farther
b) Further
c) Farthest
d) More far
Answer: a
Explanation: The comparative of far is farther and its superlative is farthest. More far is incorrect and should not be
used. Also, farther should not be confused with further. The two words cannot be used interchangeably. The word fa
rther is used to denote physical distance between two locations. For example: According to the map, we have to wal
k farther. The word further is used in a more metaphorical sense. For example: This topic needs to be discussed furth
er.
a) Later
b) Latter
c) Latest
d) Last
Answer: c
Explanation: The comparative of late with respect to time is later and superlative is latest. With respect to position, t
he comparative is latter and the superlative is last.
a) elder
b) older
c) eldest
d) oldest
Answer: b
Explanation: The correct statement is: Karan is older than Kashish. Elder is not used followed by than and so we use
older.
a) more strong
b) stronger
c) most strong
d) strongest
Answer: b
Explanation: The correct statement is: Aahna is stronger than Neha. Most one-syllable adjectives form their compara
tives and superlatives with -er/-est.
a) Assertive
b) Interrogative
c) Complicated
d) Imperative
Answer: c
Explanation: There are four kinds of sentences. They are : Assertive sentence, interrogative sentence, imperative sen
tence and exclamatory sentence.
a) True
b) False
Answer: a
Explanation: The statement is true. An assertive sentence states a fact, describes a thing or reports an event. For exa
mple, He wrote a letter.
a) Emphatic sentence
b) Declarative sentence
c) Imperative sentence
d) Exclamatory sentence
Answer: b
Explanation: An assertive sentence states a fact, describes a thing or reports an event. Assertive sentence can also be
called as declarative sentence or a statement.
a) True
b) False
Answer: b
Explanation: The statement is false. An imperative sentence expresses some command, request, advice, etc. For exa
mple: Sit down, please.
a) Assertive sentence
b) Interrogative sentence
c) Imperative sentence
d) Exclamatory sentence
Answer: a
Explanation: The above sentence is an example of an assertive sentence. To be precise, it is an affirmative sentence
as it states a fact.
8. Which of these words is not used to transform non-emphatic sentence to emphatic sentence?
a) Do
b) Does
c) Did
d) Has
Answer: d
Explanation: A non-emphatic sentence can be transformed into an emphatic sentence with words like do, does, did.
For example, He wrote a letter. Emphatic : He did write a letter.
a) Assertive sentence
b) Interrogative sentence
c) Imperative sentence
d) Exclamatory sentence
Answer: d
Explanation: The above sentence is an example of exclamatory sentence. An exclamatory sentence expresses sudden
emotion or feeling.
5. A simple sentence can be converted into a compound sentence by enlarging a word or a phrase into a co-ordinate
clause.
a) True
b) False
Answer: a
Explanation: The statement is true. A simple sentence can be converted into a compound sentence by enlarging a wo
rd or a phrase into a co-ordinate clause.
7. Which of these conjunctions is not used in the transformation of simple into compound sentences?
a) Alternative conjunctions
b) Illative conjunctions
c) Cumulative conjunctions
d) Complex conjunctions
Answer: d
Explanation: Four types of conjunctions are used in the transformation of simple into compound sentences. They are
: Alternative conjunctions, illative conjunctions, cumulative conjunctions and adversative conjunctions.
a) Alternative conjunctions
b) Illative conjunctions
c) Cumulative conjunctions
d) Adversative conjunctions
Answer: c
Explanation: The conjunction used in the above transformation is cumulative conjunction. The simple sentence is co
nverted into a compound sentence that is a double sentence using a conjunction.
9. A compound sentence can be converted into a simple sentence by substituting a participle for a finite verb.
a) True
b) False
Answer: a
Explanation: The statement is true. A compound sentence can be converted into a simple sentence by substituting a
participle for a finite verb. Example: The moon rose and the dog whined. (compoun
d) = The moon having risen, the dog whined. (simple)
1. A simple sentence can be converted to a complex sentence by expanding a verb or phrase into a subordinate claus
e.
a) True
b) False
Answer: a
Explanation: The statement is true. A simple sentence can be converted to a complex sentence by expanding a verb
or phrase into a subordinate clause.
a) Noun clause
b) Verb clause
c) Adjective clause
d) Adverb clause
Answer: b
Explanation: There are three types of subordinate clauses to which a verb or phrase can be expanded. They are noun
clause, adjective clause and adverb clause.
a) Noun clause
b) Verb clause
c) Adjective clause
d) Adverb clause
Answer: c
Explanation: The subordinate clause here is adjective clause. The adjective here is ‘unforgivable’ which is expanded
and thus it becomes an adjective clause.
a) As soon as you reach the gate, you will have to turn left.
b) When you reach the gate take a left turn.
c) Turn left when you reach the gate.
d) Reaching the gate, take a left turn.
Answer: a
Explanation: The correct complex sentence is : soon as you reach the gate, you will have to turn left. The subordinat
e clause used here is adverb clause.
6. A complex sentence can be converted into a simple sentence by using a compound noun.
a) True
b) False
Answer: a
Explanation: The statement is true. A complex sentence can be converted into a simple sentence by using a compoun
d noun. For example, Complex : The place where Buddha was cremated has been found. Simple : The place of Budd
ha’s cremation has been found.
7. Which of these conjunctions is not used during the conversion of compound to complex sentence?
a) Cumulative conjunctions
b) Alternative conjunctions
c) Illative conjunctions
d) Principal conjunctions
Answer: d
Explanation: Four types of conjunctions are used for conversion of compound to complex sentences. They are : Cum
ulative conjunctions, alternative conjunctions, illative conjunctions and adversative conjunctions.
1. The passive of an active tense is formed by inserting the verb ‘to be’ into the same tense as the active verb and ad
ding the past participle of the active verb.
a) True
b) False
Answer: a
Explanation: The statement is true. The passive of an active tense is formed by inserting the verb ‘to be’ into the sam
e tense as the active verb and adding the past participle of the active verb. For example, active voice: He threw the b
all. Passive voice: The ball was thrown by him.
a) True
b) False
Answer: a
Explanation: The statement is true. Auxiliary + infinitive combinations are made passive by using a passive infinitiv
e. Example : Active : You must write this letter. Passive : This letter must be written by you.
4. Verbs of which of these do not form their passive with the passive infinitive?
a) Liking
b) Loving
c) Wanting
d) Advice
Answer: d
Explanation: Verbs of liking/ loving/ wanting/ wishing etc + object + infinitive form their passive with the passive in
finitive.
5. Verbs of which of these form their passive by using the passive form of the main verb.
a) Wanting
b) Wishing
c) Liking
d) Command
Answer: d
Explanation: Verbs of advice, command etc + indirect object + infinitive form their passive by using the passive for
m of the main verb.
a) Noun
b) Verb
c) Preposition
d) Object
Answer: d
Explanation: There are eight parts of speech. They are : Noun, pronoun, verb, adverb, adjective, preposition, conjunc
tion and interjection.
1. Indirect speech is when one quotes the exact words spoken by a speaker.
a) True
b) False
Answer: b
Explanation: The statement is false. Direct speech is when one quotes the exact words spoken by a speaker. For exa
mple, Neha said “I am very tired now.”
a) Reported speech
b) Quoted speech
c) Simple speech
d) Principal speech
Answer: a
Explanation: Indirect speech is also called reported speech. Indirect speech is when one reports what the speaker sai
d without quoting his exact words.
3. While converting direct speech to indirect, simple present becomes a simple past.
a) True
b) False
Answer: a
Explanation: The statement is true. While converting direct speech to indirect, simple present becomes a simple past.
1. If the reported speech expresses some universal truth, habit, historical incident or permanent fact, its tense does no
t change even when the reporting verb is in the past tense.
a) True
b) False
Answer: a
Explanation: The statement is true. If the reported speech expresses some universal truth, habit, historical incident or
permanent fact, its tense does not change even when the reporting verb is in the past tense. For example, direct spee
ch: The teacher said, “New Delhi is the capital on India.” Reported speech: The teacher said that New Delhi is the ca
pital of India.
2. Convert the following sentence in indirect speech to direct speech :
a) He said I am undone.
b) He said, “Alas ! I am undone.”
c) He said, “I am undone.”
d) He said , “Alas. I am undone.”
Answer: b
Explanation: The correct statement is: He said, “Alas ! I am undone.” An exclamatory sentence must have an excla
matory mark.
3. While changing a question into indirect speech, the reporting verb must be changed into ask, inquire or demand.
a) True
b) False
Answer: a
Explanation: The statement is true. While changing a question into indirect speech, the reporting verb must be chang
ed into ask, inquire or demand. Also, the question mark must be removed.
a) Is
b) At
c) Of
d) On
Answer: c
Explanation: The preposition of is used with inquire or demand. For example, She inquired of me what I was doing.
a) not + infinitive
b) no + infinitive
c) command + infinitive
d) object + infinitive
Answer: a
Explanation: Negative commands, requests, etc., are usually reported by not + infinitive form. For example, Direct:
“Don’t venture out too far, children”, the teacher said. Indirect: The teacher warned the children not to venture out to
o far.
a) Beg
b) Order
c) Invite
d) Pray
Answer: d
Explanation: Verbs like advice, beg, order, invite, recommend, warn use the object + infinitive form. The person add
ressed is normally not mentioned in direct command or requests.
a) Noun
b) Verb
c) Adverb
d) Gerund
Answer: b
Explanation: Nouns are modified by nouns, participles, gerunds, adverbs, possessives and prepositional phrases. The
y are called adjective equivalents or adjectivals.
a) A canvas trouser
b) Running nose
c) A walking stick
d) A student’s pen
Answer: b
Explanation: ‘Running nose’ is an example of a participle as a modifier. ‘A canvas trouser’ is an example of a noun
as a modifier. ‘A walking stick’ is an example of a gerund as a modifier.
a) verbs
b) nouns
c) adverbs
d) pronouns
Answer: b
Explanation: Adjective modify nouns. Adjectives are used in two ways: attributively and predicatively. For example
: This is a new car. (attributive use), This car is new. (predicative use).
4. Suffixes “er” and “est” are added to monosyllabic adjectives to express contrasts.
a) True
b) False
Answer: a
Explanation: The statement is true. Suffixes “er” and “est” are added to monosyllabic adjectives to express contrasts.
These create comparative and superlative forms.
a) Verb
b) Adjective
c) Noun
d) Adverb
Answer: c
Explanation: Adverbs modify verbs, adjectives and adverbs. They are used in different positions. Interrogative adver
bs “how”, “when”, “where” and “why” are used in the front position.
a) Often
b) Never
c) Usually
d) Smoothly
Answer: d
Explanation: Adverbs like “often”, “never”, “sometimes”, “usually” etc., are placed with verbs. They are adverbs of
frequency and are known as mid position verbs.
a) The principal placed the notice for all students on the notice board.
b) The principal placed on the notice board the notice for all students.
c) The principal placed the notice on the notice board for all students.
d) The principal on the notice board placed the notice for all students.
Answer: b
Explanation: The correct statement is: The principal placed on the notice board the notice for all students. Place the
modifiers so that the reader knows what they modify. This is called coherence.
a) most perfect
b) perfect
c) totally perfect
d) absolutely perfect
Answer: b
Explanation: The correct statement is: He is the perfect man for the job. Some adjectives are absolute or ungradable.
They should not be modified with words like absolutely, totally, etc.
a) True
b) False
Answer: a
Explanation: The statement is true. A conjunction is a word which merely joins together sentences and words. They
are also known as sentence connectives.
a) equal
b) unequal
c) different
d) varied
Answer: a
Explanation: Conjunctions can broadly be classified into two types. They are: Co-ordinating conjunctions and subor
dinating conjunctions. Coordinating clauses are clauses of equal rank.
a) Cumulative
b) Adversative
c) Possessive
d) Alternative
Answer: c
Explanation: Co-ordinating conjunctions can be classified into four types. They are: Cumulative, adversative, alterna
tive and illative.
a) Result
b) Time
c) Cause
d) Age
Answer: d
Explanation: Subordinating conjunctions can be classified into seven types. They are: time, cause, purpose, result, c
ondition, concession and comparison.
a) Before
b) Till
c) Because
d) Since
Answer: c
Explanation: Subordinating conjunctions which are related to time are indicated by words like before, till, since. For
example, “She reached here after he had left.” ‘Because’ is a conjunction related to reasoning. It joins two clauses w
herein one clauses states something and the other clauses provides reason to support the first clause.
a) which
b) that
c) who
d) whom
Answer: c
Explanation: The correct statement is: son, who is only ten, has started playing rugby. A relative class which tells us
which person the speaker is talking about can begin with who or what, but if a relative clause simply adds a commen
t, it can’t begin with that.
a) Because
b) Since
c) As
d) Unless
Answer: d
Explanation: Cause is indicated by words like because, since and as. For example: He didn’t win the race, because h
e was injured.
a) True
b) False
Answer: a
Explanation: The statement is true. The clauses may be joined by such connectors as and, but, that, when etc. For ex
ample, The water is cold and tasty.
4. Which of these words is not used to join the dependent clause with the main clause?
a) Who
b) When
c) For
d) But
Answer: d
Explanation: The dependent clause can be joined with the main clause by using words like who, when and for. But i
s used to join independent clauses.
a) Nor
b) Still
c) And
d) For
Answer: d
Explanation: Independent clauses use the words and, but, or, nor, still and however. For example, “He wanted to go
in the car, but it was unserviceable. For is used by dependent clauses.
a) True
b) False
Answer: a
Explanation: The statement is true. A dependent clause may refer to a noun or pronoun in the main clause. It is joine
d with the main clause by connectors like what, which, whose, etc.
a) Who
b) Which
c) That
d) Whom
Answer: b
Explanation: In relative clauses, we use which to refer to things, not to people. For example: The student who sits ne
xt to me in class comes from China. In this sentence, which isn’t used because people are being referred to. A senten
ce that uses which to refer to things is: The ice cream flavor which I like, was out of stock at the store.
a) however
b) but
c) though
d) hence
Answer: b
Explanation: The correct statement is: The man was badly injured, but he was alive. However is an adverb. It can no
t link sentences. We should use conjunctions like but, although or yet to link two contrasting clauses.
a) True
b) False
Answer: a
Explanation: The statement is true. gerund is a form of verb which ends in -ing, and has the force of a noun or a verb
. For example, “Eating is his pet hobby.”
a) Verb
b) Noun
c) Verb – noun
d) Adverb
Answer: c
Explanation: In “Eating is his pet hobby.”, the word “eating” is used as the subject of a verb. Hence it does a work o
f a noun, and is called a verb-noun. So, the gerund is also called a verb-noun.
a) True
b) False
Answer: a
Explanation: The statement is true. A gerund, like a noun, can be governed by a preposition, but like a verb, it also ta
kes an object. For example, “He loves accumulating wealth.”
a) Adverb
b) Pronoun
c) Adjective
d) Infinitive
Answer: d
Explanation: The gerund and the infinitive are alike. They are both used as nouns, and yet retain the power that a ver
b has of governing the noun or pronoun in the objective case.
a) Past participle
b) Present participle
c) Perfect participle
d) Participial adjective
Answer: a
Explanation: Compound gerund forms are formed by placing a past participle after the gerunds of “have” and “be”.
For example, We are tired after having walked so much.
a) Adverb- noun
b) Verbal noun
c) Verbal adjective
d) Verbal pronoun
Answer: c
Explanation: The gerund has the force of a noun and a verb, it is a verbal noun. The present participle has the force o
f an adjective and a verb, it is called a verbal adjective.
a) Subject of a noun
b) Object of the transitive verb
c) Object of a preposition
d) Absolutely
Answer: a
Explanation: A gerund may be used as: Subject of a verb, as, “Wiving and hanging go by destiny.” It is also used as
object of the transitive verb, object of a preposition and also absolutely.
a) Full stop
b) Comma
c) Colon
d) Hashtag
Answer: d
Explanation: The main punctuation marks are full stop, comma, colon, semicolon, question mark, exclamation mark,
hyphen, dash, brackets, apostrophe. Hashtag isn’t a punctuation mark. It is a symbol used in social networks, and it
has no relevance in English Grammar.
a) True
b) False
Answer: a
Explanation: The statement is true. The full stop is used at the end of an indirect question. It is used to mark the clos
e of a complete sentence. Example: I was wondering if you’d be interested in going to the cinema tonight.
a) True
b) False
Answer: a
Explanation: The statement is true. The comma used before or after a word used to address a person. For example, “
Come here, Mohan.”
a) Colon
b) Comma
c) Full stop
d) Question mark
Answer: b
Explanation: The comma is used after a nominative absolute. For example, “ Once over, she returned home in compl
ete peace.”
a) Semicolon
b) Comma
c) Full stop
d) Colon
Answer: b
Explanation: The comma is used to separate short co-ordinate clauses of a compound sentence. For example, “ She c
ame, she stooped, she conquered.”
6. Which of these is used to separate a series of loosely related clauses?
a) Comma
b) Full stop
c) Semicolon
d) Colon
Answer: c
Explanation: The semicolon is used to separate a series of loosely related clauses. For example: Today we love what
tomorrow we hate; today we seek what tomorrow we shun.
a) Colon
b) Semicolon
c) Comma
d) Hyphen
Answer: a
Explanation: The colon is used between sentences which are grammatically independent but closely connected in se
nse. For example, “Truth is the greatest inspiration of all: nothing is of greater value.”
a) Semicolon
b) Colon
c) Comma
d) Hyphen
Answer: b
Explanation: The colon is used to convey certain conventional constructions as to convey proportions like 4 : 1.
a) Comma
b) Full stop
c) Colon
d) Dash
Answer: a
Explanation: The comma is used before certain co-ordinative conjunctions; as “To think thus is not intellectual, but s
tupidity.”
a) True
b) False
Answer: a
Explanation: The statement is true. The comma is used before and after a participial phrase. For example, “Alexande
r, having conquered India, wished to return home.”
a) Comma
b) Hyphen
c) Semicolon
d) Colon
Answer: d
Explanation: The colon is used to explain a preceding statement; as “ A teacher has to perform a role: he must impar
t information.“
a) Full stop
b) Question mark
c) Exclamatory mark
d) Colon
Answer: b
Explanation: The question mark is used to indicate the end of polite questions and question tags; as, “ He has won, h
asn’t he?”
a) Comma
b) Colon
c) Dash
d) Hyphen
Answer: c
Explanation: The dash is used to convey a sudden change or abrupt end of a thought. For example, “If he had worke
d hard – but why cry over spilt milk.” A dash shouldn’t be confused with a hyphen. A hyphen is slightly shorter than
a dash, and it is used to connect the parts of a compound word. For example: jack-of-all-trades.
a) True
b) False
Answer: b
Explanation: The statement is false. The hyphen is a shorter line than the dash. It is used to connect parts of a compo
und or complex work. For example: pro-active, lion-hearted.
a) Brackets
b) Capital Letters
c) Apostrophe
d) Parenthesis
Answer: b
Explanation: Capital letters are used in the case of titles of books, reports and articles. The first letter is capitalised. I
t is also used in the names of days and months.
a) God, the supreme creator and the supreme being is our only hope.
b) God, the Supreme Creator and the Supreme Being is our only hope.
c) God, the Supreme creator and the Supreme being is our only hope.
d) God, the supreme Creator and the supreme Being is our only hope.
Answer: b
Explanation: The correct statement is: God, the Supreme Creator and the Supreme Being is our only hope. We use c
apital words referring to the Deity.
1. The ‘e’ which is silent in any word, is dropped if a suffix beginning with a vowel is added to it.
a) True
b) False
Answer: a
Explanation: The statement is true. The ‘e’ which is silent in any word, is dropped if a suffix beginning with a vowel
is added to it. For example, “love” becomes “lovable”.
2. Courage becomes :
a) Courageous
b) Couragous
c) Courageable
d) Couragable
Answer: a
Explanation: “Courage” becomes “Courageous”. The silent e is retained in words ending with “ce” or “ge”. For exa
mple, “induce” become “inducive”.
a) roted, pened
b) rotting, pened
c) rotting, penned
d) rotted, penned
Answer: c
Explanation: Rot becomes rotting and pen becomes penned. A monosyllabic word which ends with a consonant prec
eded by a single vowel letter has its consonant doubled if a suffix beginning with a vowel is added to it.
a) True
b) False
Answer: b
Explanation: Though most monosyllabic words with one vowel end with “k” (sack, rock, sock and so on), there are s
ome exceptions that end with just “c” (sac, zinc, talc).
a) k
b) c
c) ck
d) kc
Answer: a
Explanation: A monosyllabic word containing two vowel letters ends with “k” and not “ck”. For example, book, cre
ak, etc..
6. A word which is monosyllabic and has one vowel must end with:
a) mm
b) ll
c) p
d) t
Answer: b
Explanation: A word which is monosyllabic and has one vowel must end with ll. For example, fill, ball, etc.. The onl
y exception to this is “pal”.
7. A word which is monosyllabic and has two vowels must end with:
a) ll
b) l
c) ck
d) c
Answer: b
Explanation: A word which is monosyllabic and has two vowels must end with l. For example, meal, fool, etc..
a) Allign
b) Align
c) Alignn
d) Alline
Answer: b
Explanation: The correct word is “Align”. It is often misspelt. Other such words are antenna, aperture, beginning, et
c..
a) Bureau
b) Beaurau
c) Bereau
d) Bureu
Answer: a
Explanation: The correct word is “Bureau”. It is often misspelt. Other such words are benefitted, calibre, etc..
2. When a word ends with “y”, and the letter before “y” is a consonant; for the various other forms of the word, “y” i
s replaced with:
a) e
b) i
c) ie
d) eng
Answer: b
Explanation: When a word ends with “y”, and the letter before “y” is a consonant, then the “y” is replaced with an “i
” before all suffixes except “ing”. For example, “supply” becomes “supplier” or “supplying”.
3. The vowel u must always follow the consonant q.
a) True
b) False
Answer: a
Explanation: The statement is true. The vowel u must always follow the consonant q. For example: queer, quint, quo
tient, etc..
a) behind
b) before
c) slow
d) early
Answer: c
Explanation: The correct statement is: My watch is five minutes slow. A watch is slow or fast, not behind or in front
or not before or after.
a) lay
b) lie
c) lied
d) lye
Answer: b
Explanation: The correct statement is: I lie down for an hour every afternoon. Lie means to rest. It is an intransitive
verb and never has an object. Lay means to put. It is a transitive verb and always requires an object.
a) robbed
b) taken
c) stolen
d) taken away
Answer: c
Explanation: The correct statement is: The thief has stolen all my belongings. The object of steal is the thing taken b
y the thief. The object of rob is the person or place from whom or which the thing is taken.
a) Longevity
b) Longivity
c) Longevety
d) Longeviety
Answer: a
Explanation: The correct word is Longevity. It is often misspelt. Other such words are liquefy, liaison, mystique, pro
peller, etc..
a) convince
b) persuade
c) push
d) force
Answer: b
Explanation: The correct statement is: I could not persuade him to come to the party. To convince is to make a perso
n believe in something that they initially didn’t believe in. To persuade means to get a person to do something.
a) True
b) False
Answer: b
Explanation: The statement is false. The word “ultrasonic” is an adjective whereas the word “ultra sound” is a noun.
a) True
b) False
Answer: a
Explanation: The statement is true. The word “cross-section” is a verb whereas the word “cross section” is a noun. S
imilarly, the word “cut out” is a verb and “cutout” a noun.
a) Etiquette
b) Etiquete
c) Ettiquette
d) Ettiquete
Answer: a
Explanation: The correct word is “ Etiquette “. It is often misspelt. Other such words are eliminate, deferred, exagge
rate, etc..
a) Cutout
b) Output
c) Saccharin
d) Saccharine
Answer: d
Explanation: The word saccharine is an adjective. The words cutout, output and saccharin are nouns and not adjectiv
es.
a) a stupid
b) stupid
c) the stupid
d) a idiot
Answer: b
Explanation: The correct statement is: He called me stupid. Stupid, foolish, etc. are adjectives. They cannot be used
with the article after the verb to be.
a) True
b) False
Answer: a
Explanation: The statement is true. Full stops must be omitted from abbreviations, unless they are to be retained for
clarity.
a) True
b) False
Answer: a
Explanation: The statement is true. No space must be added between abbreviations. The abbreviation of World Healt
h Organisation is WHO and not W.H.O.
a) January
b) December
c) May
d) August
Answer: c
Explanation: The abbreviations for January, December and August is Jan, Dec and Aug respectively. May, June and
July are not abbreviated.
a) Ocb
b) Oct
c) Octr
d) Ocr
Answer: b
Explanation: The abbreviation for October is Oct. Abbreviations for February is Feb, November is Nov and Decemb
er is Dec.
a) Thu
b) Thur
c) Thurs
d) Thus
Answer: c
Explanation: The abbreviation for Thursday is Thurs and 6 is Tues. The abbreviation for Sunday is Sun, Monday is
Mon and Saturday is Sat.
a) Gram
b) Metre
c) Litre
d) Mile
Answer: d
Explanation: A word indicating measurement which has less than four letters is not abbreviated but there are excepti
ons like mile.
a) hm
b) hcm
c) hmt
d) htm
Answer: a
Explanation: The abbreviation of Hectometre is hm. The abbreviation of Dekametre is dkm and Decimetre is dm.
a) cl
b) ctl
c) dl
d) clt
Answer: a
Explanation: The abbreviation of Centilitre is cl. The abbreviation for Millilitre is m1l and kilolitre is kl. The abbrev
iation for Decilitre is dl.
a) Alternating current
b) Account
c) Association
d) Chartered Accountant
Answer: b
Explanation: The expansion for a/c is account. The abbreviation for alternating current is AC and association is asso
c.
a) cg
b) C
c) cgr
d) ctg
Answer: b
Explanation: The abbreviation for centigrade is C. The abbreviation for cubic centimetres is cc which is the same for
carbon copy.
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a) Anno domini
b) Aide-de-camp
c) Appendix
d) Adverb
Answer: a
Explanation: The expansion for AD is Anno domini. It is a calendar term that was used in Julian and Gregorian cale
ndars. The abbreviations for Aide-de-camp, Appendix and Adverb are ADC, app and adv respectively.
a) P
b) Po
c) lb
d) llb
Answer: c
Explanation: The abbreviation for pound is lb. The abbreviation for microgram is mcg and for ounce is oz.
a) ad hoc
b) ab intio
c) a priori
d) ad interim
Answer: b
Explanation: ad intio is a latin phrase which means “from the beginning”. Ad hoc means “made or done for a particu
lar purpose”.
a) Bona fide
b) De facto
c) Deja vu
d) Blitzkrieg
Answer: c
Explanation: Déjà vu is a French phrase which means “a sense of having experienced the present”. Bona fide is Lati
n word which means “real”. De facto is a Latin phrase. Blitzkrieg is a German term referring to a certain military tac
tic.
a) Bulwark
b) Edifice
c) Facade
d) Portal
Answer: b
Explanation: Edifile (pronounced as ed-uh-fis) means a monument. Bulwark means a strong defensive wall structure
. Façade means the exterior face of a building. A portal is a door, or a gateway.
a) Auger
b) Banister
c) Conduit
d) Laminate
Answer: a
Explanation: The word “Auger” means a tool for boring holes in wood. Banister means a vertical member to support
a handrail. A conduit is a passageway for flow of fluids such as water. To laminate is to cover something with a lay
er of protective material, usually plastic.
a) PR
b) RSVP
c) RP
d) RSP
Answer: b
Explanation: The abbreviation for Please Reply is RSVP (Répondez, S‘il Vous Plaît). The abbreviation for signed is
sgd.
a) Baste
b) Colander
c) Sieve
d) Confectionery
Answer: c
Explanation: The word sieve means to strain. The word baste means to moisten meat in its own juices during cookin
g.
a) Genitive case
b) Principal case
c) Qualifying case
d) Main case
Answer: a
Explanation: The possessive case is also known as genitive case. For example, “A day’s rest, a month’s duration”, et
c..
a) True
b) False
Answer: b
Explanation: The statement is false. The subject of a sentence should not be left without a verb. It is incorrect to say,
“He who has suffered most in the cause, let him speak.”
a) syntax
b) quality
c) amount
d) verb
Answer: a
Explanation: An ellipsis is a figure of syntax in which a word or words are left out but implied.
a) proper reason
b) proper agreement
c) proper purpose
d) proper adverb
Answer: b
Explanation: The correct statement is: A participle should never be left without proper agreement. It is incorrect to s
ay, “ Sitting on the gate, a scorpion stung him”. It is correct to say, “ Sitting on the gate, he was stung by a scorpion”
.
a) except
b) accept
c) expect
d) acceppt
Answer: a
Explanation: The correct statement is: Everybody except Shyam were present. The word except means “ not includi
ng” or “other than”.
a) True
b) False
Answer: a
Explanation: The statement is true. Pronoun governing a Gerund should be put in possessive case. For example, “ Pl
ease forgive my being late.”
a) True
b) False
Answer: a
Explanation: The statement is true. Adverbs must be placed next to the words they modify. For example, “ He had re
ached almost to the top when the rope broke.”
a) Positive + positive
b) Positive + negative
c) Negative + negative
d) Negative + positive
Answer: c
Explanation: Two negatives destroy each other. They must never be used together unless we wish to make an affirm
ation. For example: I didn’t do nothing. This is incorrect, as it has two negatives. The correct sentence is: I didn’t do
anything.
a) Nouns
b) Adjectives
c) Prepositions
d) Verbs
Answer: b
Explanation: Adjectives can’t be used for adverbs. We should say, “ He came more quickly ( not quicker) than I exp
ected.”
a) First
b) Second
c) Third
d) Final
Answer: a
Explanation: In an enumeration say first, secondly, thirdly. First, being itself an adverb, does not need the ly that is f
requently added.
a) Adjective
b) Noun
c) Adverb
d) Pronoun
Answer: c
Explanation: An adverb of degree must not be used with a correlative, unless the usage is colloquial. For example, “
He is very weak.”
a) On the contrary
b) That
c) But
d) However
Answer: b
Explanation: That should not be used instead of so as an adverb. For example: I could reach only so (not that) far.
a) access
b) accesses
c) excess
d) excesses
Answer: d
Explanation: The correct statement is: The policemen have committed excesses on innocent students. Excess is used
as a noun or an adjective. When used as a noun, excess means something that is more than enough. Excesses shows
extremity of excess.
a) True
b) False
Answer: b
Explanation: The statement is false. On is used in speaking of things at rest, and upon of things in motion. For exam
ple: The clock sat on the bedside table. This is an example of an object at rest. Whereas, in the sentence: She stumbl
ed upon a secret passage; movement is clearly being conveyed.
a) on
b) upon
c) in
d) over
Answer: b
Explanation: The statement is: The dog sprang upon him. On is used in speaking of things at rest, and upon of things
in motion.
a) Adverb phrase
b) Adjective phrase
c) Verb phrase
d) Pronoun phrase
Answer: b
Explanation: The adjective phrase comes immediately after the noun. For example: The top of the handle was broke
n.
a) noun
b) verb
c) predicate
d) phrase
Answer: c
Explanation: To be complete, every statement must have a subject and a predicate. In other words, once the subject
has been mentioned, there is necessity to say something about it.
a) adapt
b) adept
c) adopt
d) edept
Answer: b
Explanation: The correct statement is: Some students are adept at copying. Adept is an adjective meaning “proficient
or well trained.”
a) adviced
b) advised
c) advice
d) advise
Answer: b
Explanation: The correct statement is: Father advised me not to go out in the cold. Advise is a verb meaning “to cou
nsel”. Advice is a noun meaning “to give me opinion”.
a) True
b) False
Answer: a
Explanation: The statement is true. The present infinitive is the base form of a verb. This is the form that we look up
in a dictionary as be, go, build, etc..
2. Which of these is used to refer to something that happened before the moment of speaking.
a) Present infinitive
b) Perfect infinitive
c) Bare infinitive
d) Continuous infinitive
Answer: b
Explanation: We must use perfect infinitive if we refer to something that happened or was expected to happen befor
e now (before the moment of speaking).
a) True
b) False
Answer: a
Explanation: The statement is true. A modal verb is followed by a bare infinitive ( not a to- infinitive). For example:
I felt that I could never go home again.
a) don’t
b) not to
c) to not
d) to don’t
Answer: b
Explanation: The correct statement is : I advised her not to drink it. We put not and never in front of the to of a to- in
finitive.
a) present infinitive
b) perfect infinitive
c) past infinitive
d) bare infinitive
Answer: d
Explanation: An infinitive clause may begin with a bare infinitive or a to- infinitive. The bare infinitive is more com
mon.
a) altar
b) alter
c) alltar
d) allter
Answer: a
Explanation: The correct statement is: Offerings made upon the altar. Altar is a noun which means an elevated place
for religious rites. Alter is a verb meaning to make different.
1. When we are trying to show what someone is like, we use compared to.
a) True
b) False
Answer: b
Explanation: The statement is false. When we are trying to show what someone or something is like, we use compar
ed with. While differentiating between two things, we use compared to.
2. When we draw attention to the similarities between two things, we use compared with.
a) True
b) False
Answer: a
Explanation: The statement is true. When we draw attention to the similarities or differences between two things, we
use compared with.
a) ascented
b) assented
c) accented
d) acsented
Answer: b
Explanation: The correct statement is: The committee members assented to the proposal. Assent means approval or a
greement.
a) Bail
b) Bael
c) Bale
d) Beal
Answer: c
Explanation: Bale means “bundle of cotton” whereas bail means the “temporary release of an accused person awaiti
ng trial”. Bael is a type of Indian fruit.
a) Canons
b) Canon
c) Cannon
d) Cannons
Answer: a
Explanation: The correct statement is: Canons were breached during the Hitler’s regime. Canon means a general law
, rule, principle, or criterion by which something is judged. Cannon is a kind of weapon.
a) confidence
b) confident
c) confidential
d) confidant
Answer: d
Explanation: The correct statement is: Personal assistant is a confidant of minister. Confidant means a person with w
hom one shares a secret or private matter.
a) urban
b) urbane
c) urben
d) urbaen
Answer: b
Explanation: The correct statement is: Ambassadors have urbane manners. Urbane is an adjective which means cour
teous and refined.
a) True
b) False
Answer: b
Explanation: The statement is false. Eponym is a word derived from the name of a person. It is a name of a person af
ter whom a discovery, invention, place etc. is named.
2. Alstroemeria is an eponym.
a) True
b) False
Answer: a
Explanation: The statement is true. Alstroemeria is an eponym. It is a South American plant named after Swedish na
turalist Klas Von Alatroemer.
a) Bloomers
b) Boolean
c) Boycott
d) Basket
Answer: d
Explanation: Basket is not an eponym. Bloomers is a women’s loose fitting trousers gathered at the knee. It is name
d after American women’s rights advocate Amelia. J. Bloomer.
a) A German astronomer
b) A French astronomer
c) A Russian astronomer
d) An American astronomer
Answer: b
Explanation: Cassegrain Telescope is a reflecting telescope named after the French astronomer N Cassegrain, who d
evised it. It is an eponym.
a) Derrick
b) Boronia
c) Davenport
d) Franciscan
Answer: c
Explanation: Davenport is an ornamental writing desk which was made for Captain Davenport. It is an eponym.
a) Boolean
b) Derrick
c) Boycott
d) Maxwell
Answer: c
Explanation: Boycott means to withdraw from social or commercial relations as a protest. It is an eponym named aft
er an Irish land agent Captain Charles C Boycott.
a) Chagas Disease
b) Alzheimer’s Disease
c) Marxism
d) Deployment
Answer: d
Explanation: Deployment is not an eponym. Chagas Disease is named after Brazilian physician Carlos Chagas and
Alzheimer’s Disease is named after German neurologist Alois Alzheimer.
a) William Penn
b) Jean Penn
c) Ralph Penn
d) George Penn
Answer: a
Explanation: Pennsylvania is an eponym. It is named after an English real estate entrepreneur and philosopher Willia
m Penn.
a) Alzheimer’s Disease
b) Weil’s Disease
c) Chagas Disease
d) Reye’s Syndrome
Answer: b
Explanation: Weil’s Disease is a severe form of leptospirosis transmitted through rats. It is named after the German
physician H. Adolf Weil.
a) Rehoboam
b) Nicotine
c) Roentgenium
d) Timothy
Answer: a
Explanation: Rehoboam is an eponym. It is wine bottle, six times bigger than standard size, named after king of anci
ent Israel. Nicotine is named after French ambassador Jean Nicot.
a) True
b) False
Answer: a
Explanation: The statement is true. Concord means an agreement or harmony between words. It governs the relation
ship of various parts of sentences to one another.
a) Gender
b) Number
c) Person
d) Flowers
Answer: d
Explanation: Grammatically, concord means agreement between words in gender, number, case or person. It govern
s the relationship of various parts of sentences to one another.
a) True
b) False
Answer: a
Explanation: The statement is true. Apposition is a relationship between two or more words in which the units are gr
ammatically parallel and have the same referrant. For example: my sister.
a) A verb clause
b) A noun clause
c) A adjective clause
d) A adverb clause
Answer: b
Explanation: A noun clause can also be in apposition to a noun or pronoun. For example: The General Manager issu
ed instructions that all incompetent executives should be fired.
a) Noun
b) Relative pronoun
c) Verb
d) Adverb
Answer: b
Explanation: A relative pronoun agrees in number and person. For example: Penalise him who is miscreant.
a) person
b) whom
c) you
d) looking
Answer: b
Explanation: This is the person whom you are looking for. Here, in this sentence whom is third person singular and i
n accusative case.
a) Demonstrative adjectives
b) Descriptive adjectives
c) Possessive adjectives
d) Indefinite adjectives
Answer: a
Explanation: In the phrase, “ This machine “, demonstrative adjective “this” is used which agrees in number with the
noun it qualifies.
a) True
b) False
Answer: b
Explanation: The statement is false. Verbs are in agreement with their subjects in number and person. For example,
He and I are friends.
a) True
b) False
Answer: a
Explanation: The statement is true. Verb takes a plural form in case of double or multiple subject. For example : He
and I are inspectors.
a) are
b) were
c) is
d) am
Answer: c
Explanation: The correct statement is: His aim and object is to pass the C.A. examination. Here, the double subject e
xpress the same plan, hence the verb is singular.
a) are
b) was
c) were
d) there
Answer: b
Explanation: The correct statement is: Neither Ramesh nor his brother was present in the office. Here, the subject co
nsists of two singular words, hence, the verb takes singular form.
a) are
b) were
c) is
d) may
Answer: c
Explanation: The correct statement is A team of detectives is coming to inspect the crime scene. Here, the collective
noun team is considered as a single unit, so the verb is singular.
a) is
b) was
c) am
d) were
Answer: d
Explanation: The correct statement is: The council were not unanimous on certain economic issues. Here, the collect
ive nouns are considered as multiple units.
1. Homophones are words that sound different but have same meanings.
a) True
b) False
Answer: b
Explanation: The statement is false. Homophones are words that sound the same but have different meanings and sp
ellings.
a) Accept
b) Except
c) Acept
d) Exccept
Answer: b
Explanation: Except is a preposition or verb which means to leave out or omit. Accept means to receive and is a ver
b. Both of these are homophones.
a) Affect
b) Efect
c) Effect
d) Affecct
Answer: a
Explanation: Affect and effect are homophones. Both these words are verbs. Affect means to influence while effect
means to bring about.
a) Capitol
b) Capetol
c) Capital
d) Capitalisation
Answer: c
Explanation: Capital is a noun meaning the most important city or town of a country. Capitol is a noun meaning a bu
ilding, housing a legislative assembly.
a) Course
b) Coaurse
c) Caorse
d) Coarse
Answer: d
Explanation: Coarse is an adjective meaning unrefined or harsh in texture. Course is a noun meaning the route or dir
ection followed by a river or ship.
a) dairy
b) diary
c) deary
d) diery
Answer: b
Explanation: The correct statement is: She writes everyday in her diary. Dairy means a building or room for storage,
processing and distribution of milk and milk products. Diary means a book in which one keeps a daily record of eve
nts.
a) Farther
b) Father
c) Further
d) Ferther
Answer: a
Explanation: Farther is an adverb and an adjective, used to express distance or space. Further means a greater expans
e of space or time, quality or degree.
a) Later
b) Latter
c) Latte
d) Late
Answer: b
Explanation: Later is an adjective. It is the comparative of late and means after some time. Latter refers to the secon
d or second-mentioned of two people or things.
a) Weather
b) Peace
c) Piece
d) Whether
Answer: d
Explanation: Weather is a noun meaning the state of the atmosphere at a place and time. Whether is a conjunction w
hich means expressing a doubt or choice between alternatives. For example: You’re going to school you’ve finished
your homework or not.
a) Wage
b) Wadge
c) Wedge
d) Wedje
Answer: c
Explanation: Wage is a noun meaning a fixed regular payment for work. Wedge is a noun meaning a piece of wood
or metal.
a) friendly
b) business
c) formal
d) order
Answer: a
Explanation: Broadly, letters can be divided into two types. They are social letters and business letters. Social letters
include friendly letters and invitation letters.
a) Friendly
b) Business
c) Application
d) Musical
Answer: d
Explanation: Specifically, letters can be divided into seven types. These include: friendly letters, business letters, ap
plication letters, letters of enquiry, adjustment letters, orders and complaint letters.
a) Date
b) Greeting
c) Photo
d) Signature
Answer: c
Explanation: Any letter must have seven parts: The writer’s address, the date, the courteous greeting or salutation, th
e main contents of the letter, the courteous leave-taking, the signature and the information on the envelope.
a) True
b) False
Answer: b
Explanation: The statement is false. The writer’s address is placed at the top right hand corner of the first page. The
date should be placed just below it.
5. The salutation is placed at the extreme left hand of the first page.
a) True
b) False
Answer: a
Explanation: The statement is true. The salutation is placed at the extreme left hand of the first page, just below the d
ate.
a) Dear Nitin
b) Dear Father
c) Dear Sir
d) Dear Mr.Patel
Answer: c
Explanation: To address business people, we use Dear Sir, Dear Gentleman, etc. We use names when we address fri
ends or family members.
a) Yours Sincerely
b) Yours sincerely,
c) Yours sincerely
d) Sincerely
Answer: b
Explanation: Courteous leave taking is written below the last word of the letter, and to the right side of the page. It al
ways ends with a comma. And only the first letter must be in capital letter.
a) Name
b) Address
c) Name and address
d) Name and date
Answer: c
Explanation: The information endorsed on the envelope is the name and address of the receiver. The writer’s address
is written inside, in the letter.
a) Relatives
b) Close friends
c) Family members
d) Manufacturers
Answer: d
Explanation: Friendly letters are written to relatives and close friends. The language of these letters must be simple a
nd friendly.
a) True
b) False
Answer: a
Explanation: The statement is true. Friendly letters can contain many subjects. The order and choice of these subject
s would depend on the writer.
a) Dear
b) My dear
c) Respected
d) Dearest
Answer: c
Explanation: The forms of address used in friendly letters are Dear, My dear, Dearest, etc. For example: Dear father
or My dear Neha.
a) Yours affectionately
b) Yours truly
c) Yours sincerely
d) Your loving son
Answer: b
Explanation: The forms of courteous leave-taking may be: Yours affectionately, Your loving son, Yours very sincer
ely, etc. Yours truly is used in formal letters.
5. Which of these is not prefixed with any form of courteous leave-taking in friendly letters?
6. Which of these phrases is used to start the main body of a friendly letter?
a) True
b) False
Answer: a
Explanation: The statement is true. A formal invitation should be written in third person. It should contain no headin
g or no salutation.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: c
Explanation: The address of the writer and the date should be written to the left, below the communication, that is, b
ottom left.
a) True
b) False
Answer: a
Explanation: The statement is true. Business letters should be precise and concise. Businessmen are extremely short
of time.
a) Polite words
b) Formal words
c) Abbreviations
d) Clear details
Answer: c
Explanation: Words which are non-standard or usage of slang must be avoided. Abbreviations constitutes non- stand
ard usage. For example, use advertisement instead of advt.
a) True
b) False
Answer: a
Explanation: The statement is true. The mode of payment must be stated in business letters. Also, the way the goods
need to be transported has to be mentioned.
a) To a tradesman
b) To a child
c) To a firm
d) To professional men
Answer: b
Explanation: The modes of address vary depending on the person to whom the letter has been addressed: to a trades
man, to a firm or to professional men.
a) Yours faithfully
b) Yours truly
c) Yours sincerely
d) With kind regards
Answer: c
Explanation: Always begin a business letter with “Dear Sir” and conclude with “Yours faithfully”, “Yours truly”, et
c.. but not “Yours sincerely”.
a) 5 cms
b) 2.5 cms
c) 4 cms
d) 2 cms
Answer: a
Explanation: There is a need to place the letter on the sheet as per accepted norms. The space left in a letter is 5 cms
at the top and at the bottom and 2.5 cms on the sides.
a) Solicited letters
b) Unsolicited letters
c) Letters of enquiry
d) Letters of complaint
Answer: a
Explanation: Letters of application are of two types : Solicited and unsolicited. Solicited letters are in response to an
advertisement and unsolicited are written of one’s own accord.
3. Which of these letters of application must include a statement of the writer’s age?
a) For complain
b) For employment
c) For enquiry
d) For adjustment
Answer: b
Explanation: A letter of application for employment must include a statement of the writer’s age, education and expe
rience.
a) True
b) False
Answer: b
Explanation: The statement is false. Unsolicited letters of application are written of one’s own accord. Solicited lette
rs of application are in response to an advertisement.
a) India
b) France
c) North America
d) South America
Answer: c
Explanation: Resume is called curriculum vitae in North America but the two have very different formats in the mod
ern day world of job applications.
a) Age
b) Telephone number
c) Health
d) Nationality
Answer: b
Explanation: A resume generally consists of details such as: Age, health, martial status, nationality, education, exper
ience and references.
a) Career aim
b) Academic achievements
c) Interests
d) Employment
Answer: b
Explanation: A skills profile is different from a job description CV. You can highlight your skills here. You can men
tion details like career aim, employment, experience, sales, etc..
a) Career aim
b) Interests
c) Telephone number
d) Date
Answer: c
Explanation: A bio-data consists of details like name, address, telephone number, marital status, academic achievem
ents, extracurricular activities, professional experience and reference.
a) True
b) False
Answer: a
Explanation: The statement is true. References are mentioned in a resume. Resume has other details like age, health,
nationality, etc.
a) Address
b) Age
c) Nationality
d) Experience
Answer: a
Explanation: Address is not mentioned in a resume. Age, experience, nationality and health is mentioned along with
education.
a) Two
b) Three
c) Four
d) Five
Answer: b
Explanation: Generally, three references are to be mentioned in a resume. In some cases, more than three can also be
mentioned.
a) Date
b) Name
c) Nationality
d) Education
Answer: c
Explanation: Nationality is not usually mentioned in a job description CV. Name, address and date is mentioned in a
job description CV along with education.
a) Two
b) Three
c) Four
d) Five
Answer: a
Explanation: Generally, two references are mentioned in a bio-data. In some cases, more than two can also be menti
oned.
a) Name
b) Address
c) Career aim
d) References
Answer: c
Explanation: Career aim is usually mentioned in a skills profile and not in a bio-data. Name, address, telephone num
ber and references are mentioned in a bio-data.
a) French
b) German
c) Indian
d) American
Answer: a
Explanation: Resume is a French word which means summary. It is a document which is used in application for a jo
b.
a) French
b) German
c) Latin
d) Indian
Answer: c
Explanation: Curriculum vitae is a Latin word which means course of life. It is abbreviated as CV. It should have a f
airly standard layout.
a) Letters of application
b) Letters of enquiry
c) Letters of order
d) Letters of adjustment
Answer: b
Explanation: Letters of enquiry are the most common type of business letters. These should be written with due care.
They must create the right impression.
a) General enquiries
b) Personal enquiries
c) Sales related enquiries
d) Status enquiries
Answer: b
Explanation: Letters of enquiry can be of three types. They are : General enquiries, sales related enquiries and status
enquiries.
3. Which of these is not a letter of enquiry?
a) General enquiry
b) Status enquiry
c) Friendly enquiry
d) Sales related enquiry
Answer: c
Explanation: Letters of enquiry are of three types: General enquiries, status enquiries and sales related enquiries. Fri
endly enquiry doesn’t exist.
a) True
b) False
Answer: a
Explanation: The statement is true. General enquiry letters do not result in any business return. They are used to acc
umulate information for business or private research.
5. Sales related enquiries seek information regarding the business practice of enterprises.
a) True
b) False
Answer: b
Explanation: The statement is false. Status enquiries seek information regarding the business practice of enterprises.
Sales related enquiries seek information regarding purchase of a product.
a) General enquiry
b) Status enquiry
c) Sales related enquiry
d) Private enquiry
Answer: c
Explanation: Sales related enquiries seek information regarding purchase of a product or service. Status enquiries se
ek information regarding the business practices of enterprises.
a) Schools
b) Banks
c) Shops
d) Post office
Answer: b
Explanation: Status enquiries seek information regarding the financial viability and business practices of enterprises.
The best way to seek information on matters regarding finance is through banks or financial institutions.
a) Mode of packing
b) Mode of payment
c) Mode of transport
d) Age of owner
Answer: d
Explanation: Only relevant details must be stated in a letter of enquiry, such as: the purpose for which the item is req
uired, the mode of payment, the mode of transport, the mode of packing, the expected delivery schedule, etc. The ow
ner’s age isn’t relevant as it won’t influence the business in any way.
9. Where should the name and address of the firm writing the letter be mentioned in a letter of enquiry?
10. Where should the courteous leave- taking be mentioned on a letter of enquiry?
a) True
b) False
Answer: a
Explanation: The statement is true. Quotations are letters of enquiry in which an organisation or an individual asks a
nother organisation or individual to quote its or his rates and terms of payment for the goods intended to be purchase
d.
a) Top left
b) Bottom right
c) Top right
d) Bottom left
Answer: b
Explanation: The courteous leave-taking is mentioned in the bottom right corner along with signature and designatio
n.
a) True
b) False
Answer: b
Explanation: The statement is false. Quotations are letters of enquiry and thus are business letters. It is normal to inv
ite quotations from a large number of sellers.
a) newspapers
b) business environment
c) domestic markets
d) sellers
Answer: a
Explanation: There is a difference between quotations and tenders. A tender is advertised in newspapers, magazines,
etc..
a) Date
b) Notice number
c) Sign
d) Designation
Answer: c
Explanation: A tender does not have the sign of the authority mentioned in it. It only has the designation mentioned.
a) Top center
b) Bottom left
c) Bottom right
d) Top left
Answer: c
Explanation: The name of the authority is mentioned in the bottom right corner along with the organization’s name a
nd branch.
a) Top left
b) Top center
c) Top right
d) Bottom center
Answer: b
Explanation: The name of the organization along with tender notice number and date is mentioned in the top center i
n bold in the beginning.
a) Notice number
b) Signature
c) Address of the tenderer
d) Courteous leave-taking
Answer: a
Explanation: In the top center, the name and address of the organisation is mentioned along with the tender notice nu
mber and the date.
1. Orders for goods are placed on a seller after his quotation is accepted.
a) True
b) False
Answer: a
Explanation: The statement is true. Orders for goods are placed on a seller after his quotation is accepted. The order
must be precise.
a) True
b) False
Answer: a
Explanation: The statement is true. While placing an order, the quantity of the goods must be stated. The cost at whi
ch it is required should also be mentioned.
a) Date
b) Address of seller
c) Age of owner
d) Leave taking
Answer: c
Explanation: An order letter has the name of the buyer and the seller along with date and courteous leave-taking. Als
o the quantity and cost of the order is mentioned.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: d
Explanation: The courteous leave-taking is mentioned in the bottom right corner after the main body of the letter alo
ng with signature and designation.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: b
Explanation: The courteous leave-taking is mentioned in the bottom right corner in the letter of complaint along with
the designation and signature.
a) enquiry
b) application
c) complaint
d) invitation
Answer: c
Explanation: An adjustment letter usually follows a letter of complaint. There is need to rationally assess a letter of c
omplaint to establish whether or not the complaint is justified.
2. If the letter of complaint is in order, it must be assessed whether the money can be refunded or not.
a) True
b) False
Answer: a
Explanation: The statement is true. Once it is established that the letter of complaint is in order, it must be assessed
whether the money can be refunded or not.
3. If the letter of complaint is in order, it must be assessed whether substitute items can be supplied or not.
a) True
b) False
Answer: a
Explanation: The statement is true. Once it is established that the letter of complaint is in order, it must be assessed
whether substitute items can be supplied or not.
4. Where is the name of the company writing the letter of adjustment mentioned?
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: b
Explanation: The name and address of the company writing the letter of adjustment is mentioned on the top right cor
ner along with the date.
a) Top right
b) Bottom right
c) Top left
d) Bottom left
Answer: c
Explanation: The name and address of the company which has placed the company is mentioned in the top left belo
w the address of the company writing the letter of adjustment.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: d
Explanation: The courteous leave-taking is mentioned in the bottom right corner along with signature and designatio
n below the main body of the letter.
a) grace
b) disgrace
c) disapproval
d) clumsiness
Answer: a
Explanation: Certain principles are to be observed in letters of adjustment. The fault in a letter of adjustment should
be accepted with utmost grace.
a) excuses
b) lies
c) facts
d) fakeness
Answer: c
Explanation: Certain principles are to be observed in letters of adjustment. It must explain facts, especially if the clai
m is unjustified.
a) True
b) False
Answer: a
Explanation: The statement is true. A paragraph gives expression to thoughts in any writing. It has many features lik
e length, unity, etc..
a) Length
b) Breadth
c) Unity
d) Coherence
Answer: b
Explanation: A paragraph gives expression to thoughts in any writing. The important features of paragraph are its le
ngth, unity, coherence and emphasis.
a) True
b) False
Answer: a
Explanation: The statement is true. A paragraph should contain short sentences. These are preferred.
a) 15 to 20 words
b) 25 to 30 words
c) 2 to 5 words
d) 5 to 10 words
Answer: a
Explanation: An average length of sentence should be about 15 to 20 words. These should be a variety in sentence le
ngth. It is better to adopt a range from 3 to 30 words.
a) Length
b) Unity
c) Incoherence
d) Correctness
Answer: c
Explanation: A paragraph has six features. They are: length, unity, coherence, emphasis, courtesy and correctness. O
ut of these the important ones are length, unity, coherence, emphasis.
a) In the beginning
b) In the middle
c) At the end
d) After the paragraph
Answer: a
Explanation: The main idea should be put up front within a sentence. A writer must decide the emphasis accordingly
. The writer should choose words precisely.
7. Which of these should be avoided in a paragraph?
a) Courtesy
b) Positive attitude
c) Discriminatory language
d) Politeness
Answer: c
Explanation: A paragraph writer should be sincerely tactful, thoughtful and nondiscriminatory. Courteous communic
ation wins hearts of the readers and the listeners.
a) Formal
b) Public
c) Informal
d) Substandard
Answer: b
Explanation: There are three levels of language. They are: formal, informal and substandard (or non standard).
a) Formal writing
b) Informal writing
c) Substandard language
d) Formal speaking
Answer: d
Explanation: The levels of language used are in writing. It is important to use the right level of language. The levels
of language are: formal, informal and substandard.
a) Informal writing
b) Formal writing
c) Personal writing
d) Substandard writing
Answer: b
Explanation: Formal writing is associated with academic pursuits and scholarly writings e.g: thesis, research papers
and articles, government agreements, legal documents.
a) True
b) False
Answer: a
Explanation: The statement is true. A speaker must have a positive and confident attitude. This would ensure the em
pathy of the audience.
a) Two
b) Three
c) Four
d) Five
Answer: a
Explanation: There are two ways in which a presentation can be started. They are: Hard sell approach and soft sell a
pproach.
a) True
b) False
Answer: a
Explanation: The statement is true. In hard sell approach, the speaker begins with a question or a remark which estab
lishes the requirement of the customer.
6. In ______ approach, the speaker introduces the company and the product.
a) hard sell
b) soft sell
c) rough sell
d) smooth sell
Answer: b
Explanation: The correct statement is: In soft sell approach, the speaker introduces the company and the product.
a) stories
b) incidents
c) facts
d) anecdotes
Answer: c
Explanation: In any meeting, the most worthwhile impact is made by facts. The more profound the facts the greater i
s the impact that a speaker would leave in a meeting.
8. Which of these can irritate the audience?
a) Clenched fist
b) Clinton thumb
c) Fig sign
d) Dap greeting
Answer: a
Explanation: Clenched fist is used as a gesture of defiance or solidarity. Facing the signer, it threatens physical viole
nce (i.e., “a thumping”).
a) aphonia
b) phonia
c) aphonia clericorum
d) aphonia paralytica
Answer: b
Explanation: There are many synonyms for stage fear like : aphonia, aphonia clericorum, aphonia paralytica,etc..
1. A proposal is a plan.
a) True
b) False
Answer: a
Explanation: The statement is true. A proposal is a plan or suggestion. It is an offer of something.
a) instruction
b) persuasion
c) prevention
d) advice
Answer: b
Explanation: A proposal is a medium or an instrument aimed at persuasion. A proposal may suggest internal improv
ement or it can be used to complete a task by others on payment.
a) Teachers
b) Governments
c) Business institutions
d) Builders
Answer: b
Explanation: Governments undertake several projects; hence they are the largest requesters of proposals. There are c
ompanies having expertise in special tasks, proposals are sent to them.
a) To construct buildings
b) To demolish new structures
c) To install telecommunications
d) To conduct research
Answer: b
Explanation: There are multiple objectives of proposals. Some of them are: To construct buildings, to demolish old s
tructures, to install telecommunications, to conduct research, etc..
a) Event-driver
b) Distributed
c) Data-centric
d) Component-based
Answer: b
Explanation: The Cloud workloads uses a distributed architecture. Failover and scaling are built into the application
and it can scale out by adding more instances to the meet the demand.
a) True
b) False
Answer: a
Explanation: The statement is true. Proposals are made to undertake survey for ground water, minerals etc. They are
also made to provide training to staff and executives.
a) Research proposals
b) Business proposals
c) Personal proposals
d) Musical proposals
Answer: a
Explanation: Proposals are presentations. They are of two types: research proposals and business proposals. Researc
h proposals are purely academic in nature.
8. When a potential customer is interested in a vendor’s product after casually speaking to the vendor about it, the cu
stomer makes a _______.
a) Personal proposal
b) Informally solicited proposal
c) Formally solicited proposal
d) Unsolicited proposal
Answer: b
Explanation: In such situation, the customers themselves come forward to the vendor and ask for a proposal; and the
y don’t look at proposals from other vendors who are offering similar products or services, because they are already
interested enough in one vendor. Such proposals are informally solicited proposals.
9. Which of these proposals are submitted by qualified individuals?
a) Research proposals
b) Business proposals
c) Private proposals
d) Personal proposals
Answer: b
Explanation: Business proposals are formal proposals submitted by qualified individuals and organisations to compa
nies who have solicited help solve any problem, supply goods and services.
a) Long proposals
b) Short proposals
c) Lengthy proposals
d) Research proposals
Answer: b
Explanation: With respect to length, there are two types of proposals. They are: short and long proposals. Short prop
osals require fewer parts of content than long proposals.
a) First page
b) Outline
c) Complaint
d) Contents
Answer: c
Explanation: The contents of proposals vary according to their length. There are twelve parts in a proposal like title
and first page, outline, proforma, contents, introduction, etc. The objective of a proposal is for there to be an agreem
ent between the customer and the vendor. Cordiality between the two parties is of utmost importance. So, a complai
nt shouldn’t be in a proposal at all.
2. Which of these does the title and first page not include?
a) True
b) False
Answer: a
Explanation: The statement is true. Outline is a brief sketch of the proposal. Main features of the proposal are outline
d in an abstract form.
4. Which of these is the most important part of the proposal?
a) After title
b) After contents
c) After introduction
d) After outline
Answer: d
Explanation: The proforma should be prepared carefully and inserted after the abstract. It is useful for both the partie
s.
a) Proforma
b) Contents
c) Outline
d) Personnel
Answer: b
Explanation: The content page outlines the contents of the proposal. It shows a list of matters, tables, figures and cha
rts. It is a must for long proposals.
a) Introduction
b) Contents
c) Purpose of the proposal
d) Scope of the proposal
Answer: c
Explanation: The purpose of the proposal mention clearly the objectives of the proposal. It should be made clear to t
he authorities that you understand the problem.
a) Personnels
b) Introduction
c) Scope of the proposal
d) Experience
Answer: d
Explanation: The proposal should contain background information about the person or institution submitting the pro
posal. Experience counts.
a) Infrastructure
b) Budget estimate
c) Appendices
d) Experience
Answer: c
Explanation: Additional bulk may be attached at the end. These are also known as appendices. Appendices are usual
ly in the form of charts or graphs.
a) Budget estimate
b) Infrastructure
c) Subsidiary matter
d) Scope of the personnel
Answer: b
Explanation: The equipments and facilities are needed for completion of projects. The institution should be equipped
with necessary infrastructure.
a) communicare
b) comunnicare
c) comunicare
d) communnicare
Answer: a
Explanation: The word communication is derived from the Latin word “communicare” which means “to share”. Ma
n communicates through a sophisticated system of symbols.
a) French
b) Latin
c) German
d) Indian
Answer: b
Explanation: The word communication is derived from the Latin word communicare which means to share. It must a
dvance information with affinity.
a) ABR
b) ARD
c) ARC
d) ARS
Answer: c
Explanation: A triangle of communication known as the ARC triangle can be formed. Here A stands for Affinity, R
for Reality and C for Communication.
4. Non-verbal communication includes all external stimuli apart from words uttered.
a) True
b) False
Answer: a
Explanation: The statement is true. Non-verbal communication includes all external stimuli apart from words uttered
or written.
a) Information
b) Affinity
c) Reality
d) Personal desires
Answer: d
Explanation: A communication must advance information along with affinity. It must advance information which is
real- both in intellectual and moral sense.
a) Writing
b) Words
c) Signs
d) Pictures
Answer: b
Explanation: Though a message can be conveyed by means other than words, man’s greatest means of conveying inf
ormation is through words. Thus very little information can be conveyed without uttering words.
a) negative
b) positive
c) polite
d) good
Answer: a
Explanation: The correct statement is: There is a barrier to communication when words are uttered in a negative sens
e. The words uttered must be real to the person who is hearing it.
a) True
b) False
Answer: a
Explanation: The statement is true. Personal appearance is an element of non-verbal communication. Some refer to n
on-verbal communication as body language.
a) Personal appearance
b) Posture
c) Eye contact
d) Name of the speaker
Answer: d
Explanation: The main elements of the non-verbal communication: personal appearance, posture, gestures, facial ex
pressions, eye contact, tone of the speaker, etc..
a) True
b) False
Answer: a
Explanation: The statement is true. Dyadic communication refers to an interaction between two people. One of the
most used form of transaction is through speech.
a) Conversation
b) Texting
c) Blogging
d) Writing
Answer: a
Explanation: Conversation is the most common form of dyadic communication. In it the speaker and listener continu
ously change roles.
a) True
b) False
Answer: a
Explanation: The statement is true. Never hold back information while conversing. There may be many reasons to h
old back information but deceit, fear or doubts cannot be among them.
a) rudeness
b) compassion
c) respect
d) politeness
Answer: a
Explanation: Words must not be uttered with rudeness. They must be uttered with respect and compassion.
a) Disagreement
b) Compassion
c) Hogging
d) Discussion
Answer: c
Explanation: Avoid hogging the conversation, simply because conversation means exchange of views. Speak somet
hing relevant even in a social conversation.
a) Continue the topic no matter what the attitude of the other person is.
b) Respect other person’s time and interest.
c) Don’t utter the name of the opposite person frequently.
d) We can use words even if have a vague understanding of it.
Answer: b
Explanation: Respect other person’s time and interest. The words uttered must convey precise meaning. We shouldn
’t use words without knowing their meaning.
a) Standard words
b) Slang
c) Name of the other person
d) Truth
Answer: b
Explanation: It is better not to use slang, jargon, non- standard words or pet words and phrases. It is also advisable n
ot to indulge in exaggeration even when your intention is to please others.
a) True
b) False
Answer: a
Explanation: The statement is true. A telephonic conversation should be brief and to the point. A telephone is not me
ant for gossiping.
a) 2
b) 4
c) 5
d) 6
Answer: a
Explanation: There is a distinct rhythm about receiving telephone calls. The receiver must be lifted promptly, at best
after one or two rings.
4. What is the first thing you must utter when you pick up a call?
6. While making a call, have all relevant information ready before hand.
a) True
b) False
Answer: a
Explanation: The statement is true. While making a call, have all relevant information ready before hand. It is rude a
nd silly to search for material in the files when somebody is already on the line.
a) empathy
b) rudeness
c) dominance
d) disrespect
Answer: a
Explanation: Delegation of responsibility or asking others to carry out a task must be done with compassion and em
pathy. It is best to entrust one job at a time to a person.
a) spoken reply
b) written reply
c) action
d) sign
Answer: c
Explanation: An instruction is different from a conversation, or even an interview, mainly because the response is di
fferent. An instruction must be followed by action whereas in the case of other two the response is verbal.
10. A person who meets the media must have greater _____
a) restraint
b) honesty
c) agitation
d) aggressiveness
Answer: a
Explanation: A person who meets the media must remember that whatever he tells the media would be published. A
He must have greater restraint than he would have in a normal conversation.
a) True
b) False
Answer: a
Explanation: The statement is true. A society is a voluntary organisation where human beings come together for con
venience.
2. The best way to live life is second hand.
a) True
b) False
Answer: b
Explanation: The statement is false. The best way to live life is first hand and to let others live their lives first hand a
s well. People who live first hand acknowledge truth from others and are rarely bothered with false criticism.
a) Intellectual freedom
b) Moral bondage
c) First hand life
d) Cultural exchange
Answer: b
Explanation: There is no need to be critical of others, no matter how foolish it may appear to you. Two people may e
xist mutually in intellectual freedom. The problem arises when we seek moral bondage.
a) moral bondage
b) intellectual fraud
c) emotional trap
d) inspiration
Answer: d
Explanation: The statement is: Communication must advance compassion and inspiration. Our social language must
never be so arranged as to emotionally trap others.
a) intellectual fraud
b) intellectual privacy
c) intellectual bondage
d) moral bondage
Answer: b
Explanation: Language should never encroach on intellectual privacy. Those who talk of privacy rarely think of intel
lectual privacy as well. Everyone needs intellectual privacy.
a) Religion based
b) Caste based
c) Personal prejudices
d) Status based
Answer: c
Explanation: We must never condemn on the basis of religion, caste, colour, status or personal prejudices. The last f
orm of condemnation is the most common.
a) inspiration
b) truth
c) intellectual fraud
d) emotional trap
Answer: b
Explanation: The correct statement is: Language must advance truth and compassion. Truth can become a rare com
modity if we do not know the precise meaning of words.
a) Compassion
b) hostility
c) spitefulness
d) rudeness
Answer: a
Explanation: Compassion and positive emotions should be invoked through words, otherwise there may be a need to
reassess their efficacy. It is better to err on the positive rather than the negative side.
a) Honour
b) Prestige
c) Creativity
d) Reputation
Answer: c
Explanation: People who live life second hand do not know the path of truth. They are influence by such second han
d emotions as honour, prestige and reputation. They rarely talk about creativity and ability.
10. People who live life first hand, know the path of _____
a) truth
b) reputation
c) fame
d) money
Answer: a
Explanation: The correct statement is: People who live life first hand, know the path of truth. They acknowledge trut
h from others and are rarely bothered with false criticism.
a) True
b) False
Answer: b
Explanation: The statement is false. Culture is a rather loose term. To a religious man, culture is centered entirely ar
ound the place of worship.
a) Organisation
b) Club
c) Temple
d) Society
Answer: c
Explanation: To a religious man, culture is centered entirely around the place of worship. To a modern man it may b
e centered around the club, organisation, society or group.
a) debate
b) unity
c) speech
d) dyadic communication
Answer: b
Explanation: The correct statement is: Any group must advance strength through unity and not have the ugliness of a
collective, where a vague illusion of a collective throttles individual freedom.
a) freedom
b) work load
c) punishment
d) limitation
Answer: a
Explanation: An organisation must enhance individual joy and freedom; it must not reduce them. A collective must
have least possible amount of rules.
a) True
b) False
Answer: a
Explanation: The statement is true. Clubs are recreational institutions. Members must use them for recreation and let
others use them for their recreation.
a) Basic courtesies
b) Club timings
c) Dress code
d) Rude behavior
Answer: d
Explanation: Members must show basic courtesies while they are in the club. They must adhere to the club timings a
nd its dress code. Children must be left at home in case they are not allowed.
a) debates
b) fights
c) harmony
d) disagreement
Answer: c
Explanation: Language in the club must enhance harmony. In the case of clubs meant for cultural activities or games
, it is better to participate in them.
a) Joy
b) Culture
c) Relaxation
d) Personal envy
Answer: d
Explanation: Our words and actions must spread harmony and joy. The intention should be one of accommodation a
nd genuine caring instead of personal envy and resentment.
a) Mrs. Verma
b) Miss Sharma
c) Miss
d) Bhabhiji
Answer: d
Explanation: A man should make sure that a woman is comfortable. It is better to call her “Mrs. Verma” or “Miss Sh
arma” instead of “Bhabhiji” or “Bahenji”.
a) True
b) False
Answer: b
Explanation: The statement is false. A cultural event is different from office because participation in it is voluntary.
Yet, these events also have their rules which must be adhered to.
a) Formal wear
b) Party wear
c) Home wear
d) Beach wear
Answer: a
Explanation: The clothes at a cultural event should be formal and relaxed unless the occasion demands otherwise. It
would be foolish to arrive at a beach party in a suit.
a) Relaxation
b) Arguing
c) Socialising
d) Organizing
Answer: b
Explanation: It is bad manners to enter into heated arguments in such events. These create a vitiated atmosphere and
ruins everyone’s mood. A healthy debate, on the other hand is a politer way to voice your views without offending a
nybody.
a) Availability of information
b) Fluency in language
c) Body language
d) Volume of the speaker
Answer: d
Explanation: Three things are to be considered in a debate : availability of authentic and precise information regardi
ng the subject, fluency in the language and the adequate use of body language.
a) True
b) False
Answer: a
Explanation: The statement is true. Same rules apply for effective writing and oral presentation. What holds good for
effective writing applies equally to oral presentation.
a) Fights
b) Listening
c) Taking notes
d) Using rhetoric
Answer: a
Explanation: Fights and arguments must be avoided in a debate. A few devices like rhetoric may be used to make th
e speech more forceful and effective.
a) Extempore
b) In advance
c) Written
d) Personal
Answer: a
Explanation: A debate can be of two types : with a topic given in advance or extempore. In the case when the topic i
s given in advance, it is worthwhile to construct a message carefully.
a) Taking notes
b) Listening
c) Interrupting their opponent’s speech
d) Answering cross questions with confidence
Answer: c
Explanation: Being a good speaker isn’t enough to be a good debater. One must also have the ability to treat one’s o
pponent with respect. This includes listening to their speech without speaking over them or interrupting them rudely.
a) confident
b) impatient
c) rude
d) impolite
Answer: a
Explanation: It is best to look straight into the eyes of the audience. This would convince the audience that you are a
confident speaker.
a) True
b) False
Answer: a
Explanation: The statement is true. A pointed finger may be deemed to be a gesture of accusation or forcefulness. W
hile approaching to the rostrum it is best to walk in a forceful manner with hands swinging loosely by the side.
a) loud
b) clear
c) low
d) soft
Answer: b
Explanation: The tone of the speaker should be clear and precise. A good speaker always pauses on punctuation mar
ks and when he wishes to drive home a point.
a) 2 to 5 %
b) 6 to 10 %
c) 7 to 11 %
d) 9 to 13 %
Answer: a
Explanation: It is better to make a speech lengthier by 2 to 5 percent in practice, since when crunch time arrives the
best speaker tends to speak faster or forget some lines.
a) the result
b) praise
c) an audience
d) admiration
Answer: c
Explanation: A speech must be prepared with an audience in mind. It must give facts and clearly mention in case opi
nions are made.
a) dishonesty
b) truth
c) aggressiveness
d) negativity
Answer: b
Explanation: A speech must advance the truth and not convolute truth by irritating people. Wit and humour are an in
tegral part of any speech but they must not be biting.
a) Effective listening
b) Speaking
c) Talking
d) Writing
Answer: a
Explanation: Effective listening is extremely important in having mutual understanding with colleagues, superiors a
nd subordinates. Listening is an important part of communication.
a) Attention
b) Frankness
c) Clear perception
d) Ignoring
Answer: d
Explanation: The points that enhance the listening skills of the participant are : attention, frankness, clear perception,
analytical approach and taking notes.
10. Participant should listen to the opinions expressed by others with respect.
a) True
b) False
Answer: a
Explanation: The statement is true. Participant should listen to the opinions expressed by others frankly and with res
pect. He/She should make such gestures to this effect.
a) Debates
b) Group discussions
c) Speeches
d) Arguments
Answer: b
Explanation: Group discussions are vital for any organisation. They streamline stray thoughts in a potent proactive a
ction and generate information.
a) Emotional stability
b) Hostility
c) Ignorance
d) Aggressiveness
Answer: a
Explanation: Emotional stability plays an important role in a group discussion. No organisation wants a person who
is not in control of his emotions.
a) Hostility
b) Ignorance
c) knowledge
d) long sentences
Answer: c
Explanation: In a group discussion, one must communicate with knowledge. He must be polite and compassionate a
nd must utter ideas which are real to those present and easily understood.
a) True
b) False
Answer: a
Explanation: The statement is true. In a group discussion, the discussion must be directed to its logical conclusion. Y
ou must appear to neatly direct a discussion to its logical conclusion without appearing to be superior to the offendin
g person.
a) truth
b) dishonesty
c) Personal glory
d) arguments
Answer: a
Explanation: The statement is: A group discussion must advance truth. A group discussion is not meant for personal
glory. It is meant to advance certain aspects to their logical conclusion.
a) Speaking facts
b) Asking questions
c) Speaking fast
d) Speaking with clarity
Answer: c
Explanation: We must speak about facts and with clarity. We must never mumble, shout or speak very fast. It is bett
er to ask questions in case a point is not understood.
a) assertive
b) dominating
c) subjective
d) ignorant
Answer: a
Explanation: In a group discussion we must be assertive. There is no room for dominating others. There is no place f
or subjectivity or personal prejudices.
a) True
b) False
Answer: a
Explanation: The statement is true. A moderator is a monitor and observer of a group discussion. Group discussion t
akes place in his presence.
a) Attention
b) Clear perception
c) Fakeness
d) Frankness
Answer: c
Explanation: There are five factors that enhance the listening skills of the participant. They are : attention, clear perc
eption, analytical approach, frankness and taking notes.
a) Body language
b) Gestures
c) Language
d) Posture
Answer: c
Explanation: Language is the most important tool of communication. The word communication is derived from the
Latin word “communicare”, which means to share. Body language, posture and gestures are also important tools of c
ommunication; but they are secondary to language.
a) Proper grammar
b) Complex words
c) Short sentences
d) Clear voice
Answer: b
Explanation: In any presentation, we should use proper grammar. We should use short sentences and simple and pro
per words. There should be used of clear good voice.
a) True
b) False
Answer: a
Explanation: The statement is true. Oral presentations are an integral part of an engineer’s career. He has to take part
in meetings, conferences and seminars.
a) Words
b) Body language
c) Gestures
d) The number of people as audience
Answer: d
Explanation: Words are crucial, but they are not the only thing which is important. Body language, which includes a
person’s demeanour, posture and gestures, is important as well.
5. Which of these is the best way to establish a proper rapport with audience?
a) Pointing a finger
b) Making eye contact
c) Waving your hands
d) Standing erect
Answer: b
Explanation: The best way to establish a proper rapport with the audience is by establishing eye contact. It is vital to
look at the audience straight in the eye with confidence.
6. In an oral presentation, the speaker should not _____
a) panic
b) pause
c) make eye contact
d) inspire
Answer: a
Explanation: There are times when you may forget your lines. There is no need to panic. Panic can result in further e
rrors. The idea is to gracefully pick up the loose ends from the script held in front of you.
a) True
b) False
Answer: a
Explanation: The statement is true. A speaker must know the kind of audience he is likely to have. Even a brief idea
about the audience’s average age, interests and knowledge would help the speaker to make suitable changes in his sp
eech to cater to the audience, even for last-minute oral presentations.
a) Humour
b) Constant tone
c) Low voice
d) Sad story
Answer: a
Explanation: There may be need to add humour to the speech in order to break the monotony, but the humour must n
ever be irrelevant.
a) True
b) False
Answer: a
Explanation: The statement is true. Masquerading opinions as facts amounts to perpetrating an intellectual fraud. We
must present facts, or we must let the audience know that we are presenting our personal opinions.
a) True
b) False
Answer: b
Explanation: The statement is false. One should take one’s time while giving a presentation, but at the same time, th
ey shouldn’t be too slow. A slow pace tends to break the attention of the audience and bore them out. The pace shoul
dn’t be too fast either, otherwise the audience will not have the time to grasp the crux of the presentation. There shou
ld be used of a steady pace, which is neither too fast nor too slow.
a) Voice
b) Tone
c) Body land
d) Preparation
Answer: d
Explanation: A good speech is rarely made extempore. No speaker can convey large amounts of information without
adequate preparation.
a) Abstract words
b) Short sentences
c) Good pronunciation
d) Steady pace
Answer: a
Explanation: Abstract words must be avoided in a speech. There must be used of familiar words. Also there must be
used of short sentence with a steady pace.
a) listening
b) shouting
c) speaking
d) writing
Answer: b
Explanation: In a group discussion, we must never mumble, shout or speak very fast. To enhance listening ability, o
ne should note down the vital points made by the speaker in his or her speech.
a) Illogical sounds
b) Gestures
c) Eye contact
d) Interest
Answer: a
Explanation: Please do not make any Illogical sounds like er or ah. The speech must flow naturally and without any
ugly sounds.
a) True
b) False
Answer: a
Explanation: The statement is true. A seminar discusses in a small group on original research or advanced study thro
ugh oral or written reports.
a) seminar
b) conference
c) panel discussion
d) symposium
Answer: c
Explanation: The correct statement is: In a panel discussion, each member speaks on a pre-planned subject, which is
normally in the form of a question.
4. In which of these people with similar interests contribute with their knowledge?
a) seminar
b) conference
c) symposium
d) convention
Answer: b
Explanation: In a conference, people with similar interests contribute with their knowledge. It ends in a set of sugges
tions or recommendations which are based on the central theme of the conference.
a) conference
b) symposium
c) seminar
d) convention
Answer: d
Explanation: The correct statement is: A convention is a fellowship meeting of a fraternal group. Only matters of pro
fessional interest are discussed in it.
a) Oral reports
b) Written reports
c) Exchange of ideas
d) Recommendations
Answer: d
Explanation: A seminar discusses in a small group on original research or advanced study through oral or written rep
orts. It may also be organised through exchange of ideas.
a) invited guests
b) common people
c) permitted observers
d) people with common interests
Answer: b
Explanation: In a conference, people with similar interests contribute with their knowledge. A conference is only att
ended by invited guests or permitted observers.
a) hearing
b) seeing
c) speaking
d) feeling
Answer: b
Explanation: Hearing is not the most crucial learning sensory perception available to man. A mere 11% of the knowl
edge that we pick us is through hearing. The eyes account for nearly 83% of our learning.
a) Patience
b) Tact
c) Leadership
d) Criticism
Answer: d
Explanation: A successful meeting needs patience, tact and leadership. It is better not to criticise a remark which app
ears irrational or silly.
a) summary
b) question
c) discussion
d) agenda
Answer: a
Explanation: Before the meeting is concluded there must be a summary and analysis of the discussion and the decisi
ons taken. Members must feel that something concrete and substantial has been achieved.
a) Name
b) Address of company
c) Age
d) Date
Answer: c
Explanation: There are seven points which are to be mentioned in a notice. They are : Name, address and contact det
ails of company, date, heading, notice details, name and designation, enclosure and to details.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: b
Explanation: The date is mentioned in the top right corner in a notice below the name and details of the organization
and above the heading “Notice”.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: d
Explanation: The name and designation of the concerned authority is mentioned in the bottom right corner below the
notice details and above the enclosure details.
a) Time
b) Date
c) Venue
d) Name of the speakers
Answer: d
Explanation: The main notice includes the name and details of the event or meeting and other details like date, time,
venue and enclosures if any.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: c
Explanation: In a minutes, the date is mentioned at the end in the bottom left corner below the signature and designat
ion.
a) True
b) False
Answer: a
Explanation: The statement is true. Minutes must be self-sufficient records. They must have details like the name of
the organization, day, date and time of meeting, venue, etc..
a) True
b) False
Answer: a
Explanation: The statement is true. The main points of a meeting and decisions arrived at must be reduced to writing
and then filed where they can be readily located.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: d
Explanation: The signature of the Secretary is mentioned in the bottom right corner above the date and alongside the
signature of the chairman.
a) Engineer
b) Scientist
c) Technician
d) Fiction writer
Answer: d
Explanation: A scientist, engineer, technician or technologist deals with precise information. A fiction writer may in
dulge in charming nonsense, but a scientific man must develop a style of writing which conveys information with pr
ecision.
a) superiors
b) subordinates
c) colleagues
d) assistant
Answer: c
Explanation: The correct statement is: In an office, an employee communicates horizontally with his colleagues. Hor
izontal communication happens between people who are on the same tier as each other in an office hierarchy. He co
mmunicates vertically with his subordinates and superiors. Vertical communication happens between people who ar
e on different levels in an office hierarchy.
a) Verbal
b) Non- verbal
c) Written
d) Dramatic
Answer: a
Explanation: Communication can be of two types. They are: verbal communication and non-verbal communication.
Talking is an effective tool, but it has limited reach.
a) Writing
b) Listening
c) Speaking
d) Talking
Answer: a
Explanation: Writing has enormous reach. It has an inviolable quality about it, since what has been written cannot be
altered.
a) Naturally
b) By practice
c) Listening
d) Speaking
Answer: b
Explanation: Good technical writing does not come naturally. It is an end product of careful practice. It is obvious th
at a technical writer must have something substantial to say.
a) Moral truth
b) Compassion
c) Gender
d) Information
Answer: c
Explanation: There are three parameters that are stated when defining style. They are: moral truth, compassion and i
nformation with precision.
a) True
b) False
Answer: a
Explanation: The statement is true. Any style must convey intellectual and moral truth. Most writers tend to hide trut
h. Their language becomes a vehicle of ambiguity.
a) True
b) False
Answer: a
Explanation: The statement is true. Any writer must convey truth with warmth and compassion. Any good writing m
ust create a bond of oneness between writer and reader.
a) Truth
b) Clarity
c) Compassion
d) Dishonesty
Answer: d
Explanation: Any style must convey intellectual and moral truth. Most writers tend to hide truth. The first thing a wr
iter must do is ensure that he is being truly honest to himself.
a) True
b) False
Answer: b
Explanation: The statement is false. Technical writing is different from general writing. It deals with pure or applied
sciences. It is not the same as general writing, which involves putting down one’s thoughts and opinions on any rele
vant topic in the form of meaningful, coherent writing.
a) figurative
b) poetic
c) factual
d) dramatic
Answer: c
Explanation: Technical writing needs accuracy of expression and a restraint in style. It demands factual use of langu
age. It does not care for figurative or poetic impressions.
a) Facts
b) Grammar
c) Punctuation
d) Personal feelings
Answer: d
Explanation: Technical writing must be as objective as possible. There is no place for personal feelings in technical
writing.
a) Apex
b) Top
c) Slanting
d) Bottom
Answer: a
Explanation: Technical writing uses many special words. Thus a science book may use the word apex instead of top,
base instead of bottom, etc..
a) Lateral
b) Sloping
c) Tilting
d) Bent
Answer: a
Explanation: Technical writing uses special words instead of general words. Therefore , lateral is used instead of sla
nting, apex instead of top, base instead of bottom, etc..
a) True
b) False
Answer: a
Explanation: The statement is true. We should use the familiar words instead of the abstract word in technical writin
g. In technical writing, the facts conveyed take priority over the level of vocabulary used. For instance, it is better to
use to get instead of to acquire.
a) Latin
b) English
c) French
d) Italian
Answer: a
Explanation: The correct statement is: A scientist gets his special words from Greek and Latin languages. These lang
uages provide huge opportunities to scientists to create new words.
a) French
b) German
c) Indian
d) Greek
Answer: d
Explanation: Trigonometry is a Greek word. It means : tri = three, gon = angle, metre = measure. Thus Trigonometr
y is a study of the relationships between the three angles of the triangle.
a) Math
b) Science
c) Cinema
d) Binoculars
Answer: c
Explanation: Cinema may be a familiar words today but it was called bioscope when motion pictures first came into
being.
10. Electricity is derived from _____ language.
a) Indian
b) Greek
c) French
d) Italian
Answer: b
Explanation: Electricity is derived from the Greek language. Electro means amber in Greek.
a) Intranet
b) Internet
c) Extranet
d) Paper
Answer: d
Explanation: E-mail and websites are transmitted through Intranet, Internet and extranet. Everything has gone electr
onic way.
a) True
b) False
Answer: a
Explanation: The statement is true. Intranet is a company’s internal web and uses TCP/IP, HTTP and other internet p
rotocols. It’s main object is to share company information among employees.
a) True
b) False
Answer: a
Explanation: The statement is true. Extranet is a web within a web. Extranet is a collaborative network which uses in
ternet protocols for business purposes.
a) TCP
b) BSNL
c) IP
d) HTTP
Answer: b
Explanation: Intranet is a company’s internal web and uses TCP/IP, HTTP and other internet protocols. It’s main obj
ect is to share company information among employees.
a) E-mail
b) Telephone
c) Fax
d) Letter
Answer: a
Explanation: Billions of E-mail messages are sent throughout the world today. It is the cheapest and convenient than
any other forms of communication like telephone or fax.
a) Confused face
b) Happy face
c) Shocked face
d) Amazed face
Answer: b
Explanation: In an email we use smileys or emotion symbols known as “emoticons” or “emojis” for display of attitu
des. For instance, represents a happy face.
a) Confused face
b) Laughing face
c) Amazed face
d) Sad face
Answer: b
Explanation: In an email we use smileys or emotion symbols known as “emoticons” or “emojis” for display of attitu
des. For instance, represents a laughing face.
a) Hotmail
b) Rediff
c) WhatsApp
d) Yahoo
Answer: c
Explanation: Many companies worldwide provide free E-mail through internet. Hotmail, Rediff, BSNL, Yahoo are t
he companies to name a few. Whatsapp is a social media app which doesn’t provide E-mail feature.
a) True
b) False
Answer: a
Explanation: The statement is true. Information is required to describe an object. It is also needed to explain process
es involved in technical operations.
a) Principles
b) Concepts
c) Processes
d) Names
Answer: d
Explanation: Terms which involve principles, concepts or processes need to be defined. It is done so that ambiguitie
s can be removed and information can be made available to others.
a) three
b) one
c) four
d) five
Answer: b
Explanation: A definition usually consists of one statement, though more than one statement might sometimes be ne
cessary.
a) Two
b) Three
c) Four
d) Five
Answer: a
Explanation: A definition must contain: The class to which the term belongs and the thing which separates it from ot
her members of the same class.
a) True
b) False
Answer: a
Explanation: The statement is true. A definition excludes everything which is unimportant, but without taking away
anything from the main information that needs to be conveyed.
a) Facts
b) Knowledge
c) Prejudices
d) Information
Answer: c
Explanation: While defining something a writer must eliminate his prejudices and limitations of knowledge in that fi
eld. He must give an objective and complete definition of a term.
a) Drawing
b) Picture
c) Illustration
d) Photo
Answer: a
Explanation: A drawing is a representation of an object drawn by lines, shade, etc..A picture is different from a draw
ing and an illustration.
a) drawing
b) image
c) illustration
d) picture
Answer: d
Explanation: The correct statement is: A picture is a representation of an object on another surface. A drawing is a re
presentation of an object drawn by lines, shade, etc.
a) therm, ostat
b) thermo, stat
c) therm, stat
d) therms, tat
Answer: b
Explanation: The word thermostat is a combination of thermo = heat and stat = regulation. Thus thermostat is an aut
omatic device for regulating temperatures.
a) True
b) False
Answer: a
Explanation: The statement is true. A technical description is used to describe an object or a process. Science and tec
hnology must convey facts.
a) Equations
b) Abbreviations
c) Poetic devices
d) References
Answer: c
Explanation: Any technical writing must have a distinct look. Technical writing may use equations, abbreviations, n
umerals, references, tables, illustrations etc..
a) True
b) False
Answer: a
Explanation: The statement is true. While writing technical descriptions of objects , the object must be defined first.
Next, the manner in which the object works must be described.
a) Definition of object
b) General description of object
c) Age of writer
d) Description of components of objects
Answer: c
Explanation: There are four steps in the technical description of an object : Definition of the object, manner in which
the object works, general description of the object and a description of the important components of the object.
a) Two
b) Three
c) One
d) Four
Answer: b
Explanation: There are four steps in the technical description of an object: Definition of the object, manner in which
the object works, general description of the object and a description of the important components of the object.
7. _____ helps a reader to arrive at a conclusion whether the method of performing is efficient.
a) A process
b) An object
c) A trick
d) A description
Answer: a
Explanation: The correct statement is: A process helps a reader to arrive at a conclusion whether the method of perfo
rming is efficient and reliable or not.
a) Introduction
b) Conclusion
c) Complaining
d) Listing of main steps
Answer: c
Explanation: There are four steps in the technical description of a process. They are: Introduction, listing of main ste
ps, explanation of each step and conclusion.
a) Statement of process
b) Reason to perform the process
c) Main steps
d) List of tools
Answer: c
Explanation: Begin the description of a process with an introduction. This must state the process and also state why t
he process must be performed. A list of tools required to perform the process may also be given.
a) One
b) Three
c) Two
d) Four
Answer: b
Explanation: After listing the main steps, each step must be clearly explained. There may be a necessity to define ea
ch step and to explain the nature of the apparatus and the device used for the step.
a) Report
b) Letter
c) Notice
d) Operating manual
Answer: d
Explanation: A machine carries an operating manual. This is a list of instructions to a person who wishes to operate t
he machine.
a) Televisions
b) Telephones
c) Pens
d) Washing machines
Answer: c
Explanation: An operating manual is a list of step-by-step instructions to assist a person in operating a particular ma
chine. Operating manuals exist for household goods like washing machines, televisions, air-conditioners and so on.
One doesn’t need a manual to know how to use a pen.
a) True
b) False
Answer: b
Explanation: The statement is false. An operating manual is different from a repairing manual. A technical instructio
n must fulfill the purpose for which it is written.
a) Ambiguity
b) Less words
c) Precision
d) Clarity
Answer: a
Explanation: An instruction must state facts precisely and in as few words as is possible. It must be free from ambig
uity and it must be imperative.
a) an introduction
b) a figure
c) a drawing
d) a warning
Answer: a
Explanation: The correct statement is: A technical instruction must begin with an introduction which must tell the re
ader about the process and what needs to be done.
a) Longer sentences
b) Figures
c) Ambiguity
d) Complex words
Answer: b
Explanation: A technical instruction must be free from ambiguity and it must be imperative. Figures, drawings and p
hotographs may be used to achieve better understanding.
a) True
b) False
Answer: a
Explanation: The statement is true. Warnings against misuse or wrong use should be included to prevent damage or l
oss.
a) Introduction
b) Steps
c) Drawing
d) Conclusion
Answer: d
Explanation: The sentences in an instruction should be short and simple. A conclusion may be included as a summar
y to what has been stated earlier.
a) Normally
b) er
c) etc
d) Generally
Answer: b
Explanation: Words like etc., normally, generally may be used to avoid possible omission of an essential feature.
a) True
b) False
Answer: a
Explanation: The statement is true. A non- formal technical report may be written by filling in a blank form, printed
for a particular purpose.
a) friendly letter
b) business letter
c) complaint letter
d) notice
Answer: b
Explanation: A non- formal technical report written in the form of a letter is similar to a normal business letter. In th
e case of report a subject heading is added before salutation.
a) True
b) False
Answer: a
Explanation: The statement is true. A memorandum is almost like a letter. It must be used when information is to be
passes within a particular organisation.
a) Essay
b) Pamphlet
c) Friendly letter
d) Book
Answer: c
Explanation: A formal report is long. It takes the form of an essay, pamphlet or book. It is always written in an impe
rsonal tone.
a) Periodic
b) Progress
c) Trouble
d) Fancy
Answer: d
Explanation: There are five types of reports. They are: periodic report, progress report, laboratory report, feasibility r
eport and trouble report.
a) Feasibility
b) Periodic
c) Trouble
d) Progress
Answer: c
Explanation: Trouble report includes breakdown of machinery, accidents, deaths, fires, violation of rules, etc.. These
reports must pinpoint the reasons for the occurrence.
a) True
b) False
Answer: a
Explanation: The statement is true. A report is a systematic description of an event for someone who was not present
on the scene.
a) News items
b) Memorandums
c) Notice
d) Report cards
Answer: c
Explanation: A report is a systematic description of an event for someone who was not present on the scene. Most m
emorandums and news items thus come in the category of reports. A notice doesn’t fall under this category as it is us
ually very briefly worded.
a) Presentation
b) Complaint
c) Information
d) Request
Answer: b
Explanation: There are three parameters for a formal report. They are: presentation, information and request from an
authorised person.
a) True
b) False
Answer: a
Explanation: The statement is true. A formal report must contain rational information. It should be presented in an or
ganised manner.
a) Business administrators
b) Teachers
c) Engineers
d) Scientists
Answer: b
Explanation: Reports which business administrators, engineers and scientists write in course of their routine work ar
e end products of diligent analysis, profound mental activity and rational conclusion.
6. A ______ report provides information on scientific tests carried out by engineers or scientists.
a) progress
b) periodic
c) laboratory
d) trouble
Answer: c
Explanation: The correct statement is: A laboratory report provides information on tests carried out in a laboratory.
They are submitted by engineers or scientists.
a) Feasibility report
b) Periodic report
c) Trouble report
d) Progress report
Answer: a
Explanation: A feasibility report is written before starting a new project. It is done to give an overview of the targets
that the project hopes to meet, and addresses how effectively these targets can be met. This type of report is valid bot
h for government and private organizations.
a) Progress report
b) Periodic report
c) Trouble report
d) Feasibility report
Answer: c
Explanation: Trouble report includes breakdown of machinery, accidents, deaths, fires, etc. It lists down precautions
to be taken in future in order to prevent a reoccurrence.
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: d
Explanation: A memorandum is also a form of a report which is almost like a letter. The signature of the person who
se sign is required must be mentioned in the bottom right corner.
a) True
b) False
Answer: a
Explanation: The statement is true. A written report is more formal in nature than an oral report and it removes almo
st every flaw inherent in an oral report.
a) Informal reports
b) Formal reports
c) Professional reports
d) Business reports
Answer: a
Explanation: Written reports can be of two types. They are: formal reports and informal reports. Informal reports are
normally written in the form of a memorandum or a letter.
a) Informational
b) Informal
c) Interpretative
d) Routine
Answer: b
Explanation: Formal reports can be classified into three different types. They are : informational, interpretative and r
outine.
a) Informational
b) Interpretative
c) Oral
d) Routine
Answer: c
Explanation: Formal reports are written reports. They can be classified into three types : informational, interpretative
and routine.
a) Informative
b) Interpretative
c) Routine
d) Progress
Answer: b
Explanation: Interpretative reports do not merely provide data. They assess this data and provide rational findings an
d worthwhile recommendations.
a) recommendation reports
b) routine reports
c) progress reports
d) informal reports
Answer: a
Explanation: The correct statement is: Interpretative reports are also known as recommendation reports. They assess
the data and provide rational findings and worthwhile recommendations.
a) Informational
b) Interpretative
c) Routine
d) Recommendation
Answer: c
Explanation: Routine reports are normally written for recording information which is required at periodic intervals. I
n most cases there may be printed forms where relevant gaps have to be filled with acquired data.
a) Name of project
b) Right choice of instruments
c) Nature of work
d) Amount of work left
Answer: b
Explanation: A progress report should contain information like: Name of project, nature of project, extent of work to
be completed, amount of work left, etc..
10. Which of these reports involves the checking of a piece of equipment to see if it’s still in working condition?
a) Progress report
b) Laboratory report
c) Inspection report
d) Inventory report
Answer: c
Explanation: An inspection report is made when: An equipment is inspected to establish whether or not it is in worki
ng condition.
a) True
b) False
Answer: a
Explanation: The statement is true. A technical report reduces to writing the facts of a particular situation, project, pr
ocess or test.
a) illogical conclusion
b) logical conclusion
c) personal prejudice
d) misplaced learning
Answer: b
Explanation: A technical report establishes a logical conclusion on the basis of the facts laid down and the purpose f
or which these facts are required.
a) Facts
b) Tests
c) Personal prejudices
d) Experiments
Answer: c
Explanation: A report must never be based on personal prejudices and misplaced learning. It must be objective. It hi
ghlights the significance of the facts.
a) Facts
b) Logical conclusion
c) Objective evaluation
d) Subjective evaluation
Answer: d
Explanation: A technical report must always be objective. There is very little place for subjective evaluation in a rep
ort. A technical report establishes a logical conclusion.
a) True
b) False
Answer: a
Explanation: The statement is true. A report may be used for reading or hearing. The language would change in both
cases because spoken language is different from written language.
6. Which of these is not a parameter in a report?
a) Extent of information
b) Quality of information
c) Age of writer
d) Ability to acquire information
Answer: c
Explanation: There are eight basic parameters in a report: extent and quality of information, ability to acquire additio
nal information, etc..
a) Engineers
b) Scientists
c) Teachers
d) Business executives
Answer: c
Explanation: Reports are of crucial importance to engineers, scientists, business executives and public administrators
.
a) Inventory reports
b) Confidential reports
c) Laboratory reports
d) Inspection reports
Answer: b
Explanation: Confidential reports or Annual confidential reports are raised annually. They are raised to evaluate the
performance of a particular employee.
a) Front matter
b) Gender
c) Front cover
d) Title page
Answer: b
Explanation: A report can be divided into three parts: front matter, front cover and title page.
a) True
b) False
Answer: a
Explanation: The statement is true. Covering letter: This type of letter is only a record of transmission of the report.
a) summary
b) preface
c) main part
d) conclusion
Answer: b
Explanation: The statement is: Introductory letter serves the purpose of a preface or introduction. It is written like an
y other business letter.
a) At the beginning
b) At the end
c) After the title page
d) Just before the last page
Answer: c
Explanation: An introductory letter aims to introduce the scope and purpose of the report. It must be placed immedia
tely after the title page; which means that it must be bound with the report.
a) Acknowledgement
b) Preface
c) Summary
d) Abstract
Answer: b
Explanation: A preface is anything said or written by way of introduction or preliminary explanation. Thus a preface
to a report introduces the report to the reader.
a) Abstract
b) Summary
c) Acknowledgements
d) Table of contents
Answer: a
Explanation: A distinction must be made between an abstract and a summary. An abstract tells us in brief what the r
eport is about.
7. ______ gives the substance of the report.
a) Abstract
b) Summary
c) Preface
d) Table of contents
Answer: b
Explanation: The statement is: Summary gives the substance of the report. An abstract only gives the matter covered
in the report.
a) 2-5 percent
b) 5-10 percent
c) 6-12 percent
d) 7-13 percent
Answer: a
Explanation: The correct statement is: An abstract is 2-5 percent of the original report. An abstract tells us in brief w
hat the report is about.
a) 2-5 percent
b) 5-10 percent
c) 12-15 percent
d) 15-20 percent
Answer: b
Explanation: The correct statement is: A summary is 5-10 percent of the original report. A summary becomes crucia
l when the report is long and gives the substance of the report.
a) Introduction
b) Conclusion
c) Complaint
d) Recommendation
Answer: c
Explanation: The main body is the heart and soul of the report. It has four distinct parts: Introduction, description, co
nclusion and recommendations.
a) Inspire a customer
b) Arouse a desire
c) Discourage the buyer
d) Convince the buyer
Answer: c
Explanation: Any advertisement has these four characteristics : An advertisement must inspire a customer, must aro
use a desire, must convince the buyer about the quality and it must motivate the customer to actually go and buy the
product.
a) Newspapers
b) Magazines
c) Billboards
d) Notebooks
Answer: d
Explanation: Seven types of media are used for advertisement. They are: newspapers, magazines, billboards, direct
mail, radio, TV and cinema and Internet.
a) True
b) False
Answer: a
Explanation: The statement is true. The choice of medium of advertisement depends on the contents of the message,
customer whom the advertisement wishes to attract and the money available for the advertisement.
a) True
b) False
Answer: a
Explanation: The statement is true. Basic principles of advertisement remains the same for different mediums. An ad
vertisement in a newspaper would be different from that in a magazine.
a) Television
b) Newspapers
c) Magazine
d) Cinema
Answer: b
Explanation: A newspaper is an intellectual way of reporting events and providing information. It is a cheap device a
nd reach is huge.
a) TV
b) Magazine
c) Classified advertisements
d) Cinema
Answer: c
Explanation: Classified advertisements are small and one column wide. These advertisements contain no illustration
s or logos.
a) classified notice
b) reading notice
c) writing notice
d) spoken notice
Answer: b
Explanation: The statement is: When a newspaper advertisement looks like a new story, it is called reading notice. T
hey are the most expensive kind of newspaper advertisement.
a) Newspaper advertisements
b) Classified advertisements
c) Radio
d) Magazine
Answer: c
Explanation: The radio is a powerful medium for broadcasting news and for advertisements. An advertisement on ra
dio needs a script, which should be written like a screenplay.
a) Television
b) Newspapers
c) Magazines
d) Radio
Answer: a
Explanation: Magazines, Radio and Newspapers are examples of “audio only” or “visual only” forms of advertising.
Television is both, that is, it’s audio-visual. Hence, it conveys the most information, making it the best medium for
advertising.
a) Wall
b) Static panel
c) Banner
d) Paper
Answer: d
Explanation: A billboard could be a wall, a static panel or a banner. It is essentially an outdoor form of advertisemen
t. In case of billboards, consumers come to it.
a) business reports
b) friendly letters
c) notices
d) classified advertisements
Answer: a
Explanation: The correct statement is: Graphic techniques help to understand business reports. Graphic techniques in
clude headings, tables, charts, graphs, etc.
a) True
b) False
Answer: a
Explanation: The statement is true. Graphic aids provide large data in a short place. It helps to communicate better.
a) Tables
b) Graphs
c) Figures
d) Charts
Answer: a
Explanation: Graphic aids are of two types. They are: tables and figures. Tables can be dependent or independent.
a) Graphs
b) Tables
c) Charts
d) Drawings
Answer: b
Explanation: Graphic aids are of two types. They are: tables and figures. Tables can be dependent or independent. Fi
gures include graphs, charts, drawings, photos and maps.
a) True
b) False
Answer: a
Explanation: The statement is true. An independent table is complete in itself. It is placed separately from the text. It
must be given a number and a title.
a) Head
b) Subhead
c) Heading
d) Boxhead
Answer: b
Explanation: A table has rows which run horizontally and columns which run vertically. Its first column is called su
bhead.
a) Subhead
b) Boxhead
c) Footnote
d) Dash
Answer: c
Explanation: A dash shows that no data exists for that column. A footnote may be used to give additional informatio
n while preparing a table.
a) Rectilinear graph
b) Tables
c) Multiline graphs
d) Bar graphs
Answer: a
Explanation: Rectilinear graphs show trend of progress over a known period. They are useful to indicate change ove
r a period of time.
a) Rectilinear graph
b) Tables
c) Multiline graphs
d) Bar graphs
Answer: c
Explanation: Multiline line graphs present data of related units. They have more than one index line.
a) True
b) False
Answer: a
Explanation: The statement is true. Precis writing is the art of presenting certain information in a condensed form.
a) a summary
b) a presentation
c) a story
d) an incident
Answer: a
Explanation: The correct statement is: The Chambers Everyday Dictionary describes precis as an abstract or a summ
ary.
a) True
b) False
Answer: a
Explanation: The statement is true. The biggest advantage of a precis, however, is that it saves time. Most modern ex
ecutives are constantly working against time.
a) present
b) past
c) future
d) present continuous
Answer: b
Explanation: The correct statement is: A precis must use the past tense of verbs. A precis of crucial importance. It en
ables a person to compress large information without losing anything worthwhile.
a) subheading
b) heading
c) story
d) incident
Answer: b
Explanation: The correct statement is: A precis must always have a heading. The title must be the shortest possible a
nd it must reflect the central idea of the passage.
a) Semicolon
b) Verbs
c) Heading
d) Abbreviations
Answer: d
Explanation: Abbreviations are not allowed in a precis nor can the parameters of grammar be compromised. Adverb
s and adjectives can be eliminated.
a) Full stop
b) Semicolon
c) Apostrophe
d) Dash
Answer: b
Explanation: The correct statement is: In a precis, conjunctions can be replaced by semicolon. Adverbs and adjective
s can be eliminated in order to reduce the length of the passage.
a) Bar graph
b) Table
c) Pie graph
d) Precis
Answer: c
Explanation: A pie graph is also called a circle or percentage graph. It is hundred percent graph. It is used to display
data in terms of relative percentage.
a) Pie graph
b) Pictorial graph
c) Precis
d) Bar graph
Answer: b
Explanation: Pictorial graphs contain symbols. These symbols represent a single unit. These symbols should have so
me resemblance to the objects they denote.
a) Precis of speech
b) Precis of correspondence
c) Tables
d) Telegraphese
Answer: c
Explanation: Precis can be of four types. They are: precis of speech, precis of continuous matter, precis of correspon
dence and telegraphese.
a) True
b) False
Answer: a
Explanation: The statement is true. A precis should be written in third person and in the past tense. All pronouns mu
st be in third person.
a) Imagery
b) Verbs
c) Pronouns
d) Indirect speech
Answer: a
Explanation: Figurative language and imagery should not be used. Language which is needlessly poetic should be av
oided at all costs.
a) Parliamentary reports
b) Correspondence
c) Reports of evidence
d) Articles
Answer: b
Explanation: Continuous matter includes every kind of matter other than correspondence. It includes question and an
swer form (parliamentary reports, reports of evidence, etc.) or articles.
7. The date of the passage must not be given in precis of continuous matter.
a) True
b) False
Answer: b
Explanation: The statement is false. The date and time of the passage must be given in precis of continuous matter.
a) Index precis
b) Narrative precis
c) Precis of speech
d) Telegraphese
Answer: a
Explanation: Precis of correspondence may be of two types. They are: Index- precis and narrative- precis.
a) docket
b) telegraphese
c) narrative precis
d) precis of speech
Answer: a
Explanation: The correct statement is: Index precis is also known as docket. They can also be known as abstract or a
schedule. It is presented in the form of a table.
a) True
b) False
Answer: a
Explanation: The statement is true. An essay could be short or long. It could give personal opinions or information o
n a subject.
a) Brevity
b) Dignified style
c) Fakeness
d) Personal touch
Answer: c
Explanation: A good essay must have five characteristics. They are: unity, order in line of thought, Brevity, dignifie
d and literary style and the personal touch.
a) Slang
b) Dignified words
c) Brevity
d) Unity
Answer: a
Explanation: A good essay must have a dignified and literary style. It cannot have slang, colloquial terms and free co
nstructions.
a) Narrative essay
b) Descriptive essay
c) Argumentative essay
d) Personal essay
Answer: d
Explanation: Essays are of five types. They are: Narrative essays, descriptive essays, argumentative essays, reflectiv
e essays and expository essays.
a) Narrative essays
b) Descriptive essays
c) Reflective essays
d) Argumentative essays
Answer: a
Explanation: Narrative essays narrate a story or an event. The story or event could be real or imaginary, like an accid
ent, a festival and so on.
a) Narrative essays
b) Descriptive essays
c) Reflective essays
d) Argumentative essays
Answer: d
Explanation: Argumentative essays are argumentative in nature. The writer arrives at a conclusion by logical reasoni
ng.
a) Narrative
b) Expository
c) Argumentative
d) Reflective
Answer: d
Explanation: The correct statement is: Reflective essays consist of reflection of thoughts on topics of abstract nature.
These include habits, qualities, etc..
a) Narrative essays
b) Expository essays
c) Argumentative essays
d) Reflective essays
Answer: b
Explanation: Expository essays explain a subject. These subjects include institutions, industries, scientific topics, lite
rary topics, etc.
10. Which kind of essay uses the five senses (touch, smell, taste, sound, sight) to enhance the imagery of the setting?
a) Narrative essays
b) Descriptive essays
c) Expository essays
d) Argumentative essays
Answer: b
Explanation: The five senses are an important aspect of descriptive essays. They enable the reader of the essay to vis
ualize the setting better.
a) fun
b) purpose
c) friendliness
d) informality
Answer: b
Explanation: The correct statement is: Interviews are conversations with purpose. For the employer the purpose is to
determine the most suitable person for the job.
a) True
b) False
Answer: a
Explanation: The statement is true. Interview is a formal face-to-face meeting. A job interview is a formal meeting b
etween a job seeker and an employer.
a) True
b) False
Answer: a
Explanation: The statement is true. All job interviews have the same objective, but employers reach that objective in
a variety of ways.
a) Screening interview
b) Stress interview
c) Music interview
d) Lunch interview
Answer: c
Explanation: Interviews can be of nine types: They are Screening interview, stress interview, behavioural interview,
the audition, group interview, telephone, lunch interview, video interview and sequential interview.
5. Which kind of interview includes a process in which the employability of the job applicant is evaluated?
a) Stress interview
b) Screening interview
c) Group interview
d) Behavioural interview
Answer: b
Explanation: In the screening interview, companies use screening tools to ensure that candidates meet minimum qua
lification requirements.
a) Two
b) Five
c) Three
d) Four
Answer: a
Explanation: There are two styles used in a screening interview. They are: the directive style and the meandering sty
le.
a) Screening interview
b) Stress interview
c) Behavioural interview
d) Group interview
Answer: b
Explanation: In stress interview, insults and miscommunication is common. All this is designed to see whether you
have the mettle to withstand the company culture or other potential stress.
a) Lunch interview
b) Telephone
c) Stress interview
d) Group interview
Answer: b
Explanation: Many organizations will conduct jnterviews by telephone to narrow a field of candidates. Telephone in
terviews may also be used as a preliminary interview for candidates who live far away.
a) 30 minutes
b) 60 minutes
c) 90 minutes
d) 100 minutes
Answer: a
Explanation: A job interview is usually 30 minutes long. In this time, the candidate must establish a relationship wit
h the interviewer, impress and convince him.
a) Analyzing yourself
b) Identifying your skills
c) Being negative
d) Revising your subject
Answer: c
Explanation: There are five steps in the preparation of an interview. They are: analyzing yourself, identifying your s
kills, researching the job position, revising your subject knowledge and developing your interview file.
a) Second
b) Third
c) Fourth
d) First
Answer: b
Explanation: In the preparation of an interview, researching your job position in the third step. The first step is to an
alyze yourself followed by identifying your skills.
4. Developing the interview file is the last step in the preparation of an interview.
a) True
b) False
Answer: a
Explanation: The statement is true. Developing the interview file is the last step in the preparation of an interview pr
eceded by revising your subject knowledge.
a) True
b) False
Answer: a
Explanation: The statement is true. Self- analysis is the first step in planning for any interview. We cannot project ou
rselves successfully unless we know our strengths and weaknesses properly.
a) Analyzing background
b) Identifying accomplishments
c) Identifying achievements
d) Complaining
Answer: d
Explanation: Self- analysis includes five steps for efficiency preparation. They are: analyzing our background, identi
fying accomplishments, achievements, special interests and hobbies and analyzing career goals. Complaining will in
no way enable us to evaluate our merits and shortcomings.
a) Identifying achievements
b) Identifying special interests
c) Analyzing career goals
d) Identifying accomplishments
Answer: b
Explanation: The third aspect of self analysis is identifying special interests and hobbies. A list of such activities sho
uld be made.
a) Interview letter
b) Original degrees
c) Family photo
d) Certificates
Answer: c
Explanation: Your interview file should contain eight documents. They are: interview letter, original degrees, certifi
cates, experience certificates, etc..
10. Which of these ways can’t be used to research about the company?
a) Visiting website
b) Refer books
c) School books
d) Refer annual report
Answer: c
Explanation: There are mainly five ways in which you can research about the company: visit the website, refer book
s, refer company directories, refer annual report and talk to people in company.
a) Open
b) Closed
c) Probing
d) Musical
Answer: d
Explanation: There are seven different types of interview questions. They are: open, closed, probing, reflective, load
ed, hypothetical and leading questions.
a) Open questions
b) Closed questions
c) Probing questions
d) Loaded questions
Answer: a
Explanation: An open question asks the candidate to talk about something. Its main purpose is to encourage the cand
idates to talk broadly about a topic or subject.
a) Open questions
b) Closed questions
c) Probing questions
d) Reflective questions
Answer: b
Explanation: Unlike open questions, closed questions limit the scope of the response by asking the candidates to pro
vide specific information or facts.
a) True
b) False
Answer: a
Explanation: The statement is true. Probing questions encourage the candidate to talk in greater depth about a topic o
r subject.
a) Open questions
b) Closed questions
c) Reflective questions
d) Probing questions
Answer: c
Explanation: Reflective questions are asked to confirm the statements given by the candidate. The purpose is to chec
k that the interviewer understands what the candidate has said.
a) Closed
b) Probing
c) Loaded
d) Leading
Answer: c
Explanation: The correct statement is: Loaded questions assess the candidate’s response to a sensitive issue, subject
or point.
a) True
b) False
Answer: a
Explanation: The statement is true. A leading question is asked to obtain a desired response. It leads the candidate to
a particular answer.
9. Which of these is not an answering strategy?
a) Accuracy
b) Focus
c) Illogical thinking
d) Brevity
Answer: c
Explanation: There are seven answering strategies. They are: attentiveness, accuracy, brevity, focus, clarity, positive
attitude and logical thinking.
a) Attentiveness
b) Accuracy
c) Negative attitudes
d) Clarity
Answer: c
Explanation: The candidates’ answer should reflect a positive attitude. It is important to remain positive and answer
even negative questions positively.
a) Clarity
b) Smile
c) Confusion
d) Confidence
Answer: c
Explanation: The interviewee should speak clearly and effectively. He/she should not be confused while he/she spea
ks and instead should speak confidently and with a smile.
a) Spirit of conformity
b) Respect for group values
c) Collective power
d) Disrespect
Answer: d
Explanation: A group personality must have five characteristics. They are: spirit of conformity, respect for group val
ues, respect to change, group prejudice and collective power.
a) discutere
b) discuter
c) discutera
d) discutare
Answer: a
Explanation: The word discuss is derived from the latin word discutere that means to shake or strike. The word discu
ssion is a noun.
a) Planning
b) Purpose
c) Informality
d) Leadership
Answer: b
Explanation: The first ingredient of an effective discussion is purpose. Unless there is a clear purpose there will not
be any discussion.
a) first
b) second
c) third
d) fifth
Answer: b
Explanation: The correct statement is: Planning is the second ingredient of discussion. We can’t rely on any random
or on the sop expression of feelings or ideas.
a) True
b) False
Answer: a
Explanation: The statement is true. Participation is the third ingredient of a group discussion. Participation is the ver
y life of a meaningful discussion.
a) Participation
b) Informality
c) Leadership
d) Planning
Answer: b
Explanation: Informality is the fourth ingredient in a group discussion. Informality and cordiality are essential to enc
ourage the fullest possible participation.
a) Purpose
b) Planning
c) Participation
d) Leadership
Answer: d
Explanation: Leadership is the final ingredient in a group discussion. Every group discussion has to be piloted by a l
eader.
a) True
b) False
Answer: a
Explanation: The statement is true. A leader is indispensable for a group discussion. It is to be pointed out that a lead
er has to be assisted by a secretary.
a) MIS
b) DSS
c) SIS
d) SDS
Answer: d
Explanation: In today’s dynamic environment, information is the lifeblood of business. Information based systems s
uch as MIS, DSS and SIS all rest on the communication.
3. Globalization, growth of trade unions, public relations and a positive atmosphere are some of the factors that enab
le ____________.
a) Good friendships
b) Happiness
c) Isolation from society
d) Communication growth
Answer: d
Explanation: Communication growth requires eight factors. They are: growth in size of organisations, globalization,
growth of trade unions, public relations, and so on.
a) True
b) False
Answer: a
Explanation: The statement is true. Every organization has a social responsibility, specially towards the customers, g
overnment, suppliers and the public at large.
5. Which of these does not come under behavioural sciences?
a) Globalization
b) Psychology
c) Sociology
d) Transactional Analysis
Answer: a
Explanation: Modern management is deeply influenced by exciting discoveries made in behavioural sciences like Ps
ychology, Sociology, Transactional Analysis, etc.
a) Pipe
b) Sender
c) Message
d) Channel
Answer: a
Explanation: There are four elements in the process of communication. They are: sender, message , channel, receive
r.
a) True
b) False
Answer: a
Explanation: The statement is true. A sender is the person who transmits a message. A message could be verbal or n
on- verbal as appearance, body language, etc..
a) Sender
b) Channel
c) Message
d) Receiver
Answer: b
Explanation: Channel is the third element in the process of communication. A message may be sent via an electronic
word processing system or through the printed work or other media.
9. For effective communication, which of these commandments should one not follow?
a) Objective of communication
b) Inadequate medium
c) Clarity
d) Adequate medium
Answer: b
Explanation: In order to ensure effective communication, one must take care of the ten commandments. They are: ob
jective of communication, clarity in the use of language, adequate medium, etc.
10. To make our communication effective, we should follow _____ C’s and _____ S’s.
a) seven, four
b) seven, three
c) six, four
d) six, three
Answer: a
Explanation: The correct statement is: To make our communication effective, we should follow seven C’s and four
S’s.
11. Which of these does not come under the four S’s?
a) Simplicity
b) Strength
c) Sincerity
d) Shock
Answer: d
Explanation: To make our communication effective, we should follow seven C’s and four S ’s. The four S’s are: Sho
rtness, simplicity, strength and sincerity.
a) Noise
b) Semantic problems
c) Cultural barriers
d) Over communication
Answer: a
Explanation: Noise is the external sounds present in the channels of communication, which results in the reduction o
f the audibility or omission of some words from the message.
a) Noise
b) Planning
c) Semantic problems
d) Wrong assumptions
Answer: b
Explanation: Lack of planning must be avoided for effects communication. There are innumerable examples of peop
le who would give an ill planned, long winding lecture while a short presentation with tables or graphs would be suf
ficient.
a) Cultural barriers
b) Semantic problems
c) Wrong assumptions
d) Selecting perception
Answer: b
Explanation: The correct statement is: Semantic problems are problems arising from expression or transmission of m
eaning in communication.
a) True
b) False
Answer: a
Explanation: The statement is true. Both encoding and decoding of message are influenced by our emotions. Emotio
ns play a very important role in our lives.
5. In which of these problems, is the actual message lost in the abundance of transmitted information?
a) Selecting perception
b) Over communication
c) Under communication
d) Filtering
Answer: b
Explanation: In the case of over communication, the actual message is lost in the jungle of information whereas in u
nder communication the sender is blamed for sharing less information.
a) True
b) False
Answer: a
Explanation: The statement is true. Communication should serve as a conflict- reduction exercise. When people start
competing for the fulfillment of their narrow interests communication suffers.
a) Encoding
b) Receiver
c) Decoding
d) Feedback
Answer: c
Explanation: The correct statement is: Decoding means to impart understanding of the message. Receiver has to iden
tify the person, words symbols, etc..
a) Noise
b) Clarity
c) Politeness
d) Completeness
Answer: a
Explanation: The correct statement is: Noise is the first and foremost enemy of communication. Every possible effor
t must be made to eliminate the element of noise that distorts communication.
a) Sharing of activity
b) Listening
c) Ambiguity
d) Politeness
Answer: c
Explanation: Ambiguity must be avoided. Clarity and crispness of the message is very important. The sender of the
message should be careful to see that the receiver does not have to go beyond the text of the message.
a) Clarity in language
b) Listen poorly
c) Home communication skills
d) Adequate medium
Answer: b
Explanation: In order to ensure an effective communication one must take care of ten commandments: Clarity in lan
guage, home communication skills, listen attentively, etc..
a) Two
b) Three
c) Four
d) Five
Answer: a
Explanation: On the basis of mutual participation of the sender and receiver, communication is of two types. They ar
e: one-way communication and two-way communication.
a) True
b) False
Answer: a
Explanation: The statement is true. On the basis of nature, communicating can be of two types. They are: formal and
informal communication.
a) Downward
b) Upward
c) Curve
d) Horizontal
Answer: c
Explanation: In pyramidal hierarchy system in the organization communication can be identified as: downward, upw
ard, horizontal and diagonal.
a) True
b) False
Answer: b
Explanation: The statement is false. Two-way communication is the most democratic way of communication. One-
way communication is a dictator type communication.
5. _______ communication is a dictator type communication.
a) Two-way
b) Three- way
c) Four- way
d) One- way
Answer: d
Explanation: The correct statement is: One-way communication is a dictator type communication where ordering or
instructing takes place.
a) external
b) dumb
c) deaf
d) blind
Answer: a
Explanation: Any business house is concerned with two types of communication. They are: external communication
and internal communication.
a) Upward
b) Downward
c) Diagonal
d) Lateral
Answer: b
Explanation: The correct statement is: Downward communication flows from a superior to a subordinate. Orders, ins
tructions, job-sheets, etc. fall under downward communication.
a) Under communication
b) Over communication
c) Car communication
d) Distortion
Answer: c
Explanation: Downward communication has five major limitations. They are: under and over communication, delay,
loss of information, distortion and built-in resistance.
a) Downward communication
b) Diagonal communication
c) Upward communication
d) Lateral communication
Answer: c
Explanation: Upward communication moves from the grass root level to the higher levels in an organization. Its mai
n objectives are: providing feedback, constructive suggestions, etc.
a) Open-door policy
b) Complaints
c) Suggestion boxes
d) Scolding
Answer: d
Explanation: There are six methods for upward communication. They are: open-door policy, complaints and suggest
ions boxes, social gatherings, direct correspondence, reports and counselling.
a) Horizontal communication
b) Diagonal communication
c) Downward communication
d) Upward communication
Answer: a
Explanation: Horizontal communication is the most frequently used channel of communication. It is communication
between departments or people of the same level.
a) Reports
b) Orders
c) Instructions
d) Grapevine
Answer: d
Explanation: There exists in every organization an informal channel, often called the grapevine, that does not arise o
ut of the organizational needs but is an integral part of the communication system.
a) True
b) False
Answer: a
Explanation: The statement is true. Rumors that are all time spreading in any organization follow the grapevine. It fo
llows no setlines, nor any definite rules, etc.
a) Gossip
b) Probability
c) Rope
d) Cluster
Answer: c
Explanation: Grapevine is classified into four types. They are: single strand, gossip, probability and cluster.
a) Double strand
b) Single strand
c) Gossip
d) Cluster
Answer: a
Explanation: Grapevine is classified into four types. They are: single strand, gossip, probability and cluster. There is
no such type as double strand.
5. Which of these involves the passing of information through a long line of people?
a) Cluster
b) Single strand
c) Gossip
d) Probability
Answer: b
Explanation: The single strand involves the passing of information through a long line of people to the ultimate recip
ient.
a) Single strand
b) Cluster
c) Probability
d) Gossip
Answer: c
Explanation: The probability chain is a random process in which one transmits the information to others in accordan
ce with the laws of probability and it goes on.
a) Gossip chain
b) Single strand chain
c) Probability chain
d) Cluster chain
Answer: d
Explanation: In the cluster chain, one tells selected people who may in turn relay the information to other selected in
dividuals. This the most common type of informal communication.
a) True
b) False
Answer: a
Explanation: The statement is true. The grapevine provides feedback to the management. It enables them to know w
hat the subordinates think about the organization.
a) Distortion
b) Slow process
c) Incomplete information
d) Damaging swiftness
Answer: b
Explanation: The grapevine has three major limitations: distortion, incomplete information and damaging swiftness.
A grapevine spreads baseless or distorted news and the information is usually incomplete. The swiftness with which
the grapevine transmits may even be damaging.
a) Patience
b) Politeness
c) Talking
d) Attentiveness
Answer: c
Explanation: For effective listening, stop talking. Listen attentively and patiently. Put the speaker at ease and be poli
te.
a) True
b) False
Answer: a
Explanation: The statement is true. Public speaking means addressing a group or a large gathering of people. It is iss
uing instructions.
a) True
b) False
Answer: b
Explanation: The statement is false. Public speaking is not only a verbal activity, it includes non- verbal means also.
a) Providing information
b) Discouragement
c) Accepting ideas
d) Entertainment
Answer: b
Explanation: Three main factors are required to determination the purpose of speech. They are: providing informatio
n, to make acceptance of ideas and entertainment.
a) Planning
b) Disorganisation
c) Preparation
d) Organisation
Answer: b
Explanation: Three main ingredients are required for selection of message or theme. They are: planning, preparation
and organisation.
a) Planning of speech
b) Preparation of speech
c) Long sentences
d) Organisation
Answer: c
Explanation: It is worthwhile to prepare the matter carefully. Use short sentences. Information should be conveyed i
n least possible words without leaving out anything important.
a) Confidence
b) Clarity
c) Pauses
d) Rudeness
Answer: d
Explanation: Presentation or speech should be delivered with confidence. Delivery must be with clarity and precisio
n. A good speaker always pauses on punctuation marks.
a) Short speech
b) Informal speech
c) Written speech
d) Professional speech
Answer: c
Explanation: Public speeches can be of four types. They are: short speech, long speech, informal speech and professi
onal speech.
a) Ten minutes
b) Thirty minutes
c) Forty- five minutes
d) One hour
Answer: a
Explanation: A short speech is short in length and ranges from one to ten minutes. A long speech varies from ten mi
nutes to one hour.
a) Reading
b) Memorization
c) Scolding
d) Impromptu
Answer: c
Explanation: There are four major means of speech delivery. They are: extemporaneous, reading, memorization and
impromptu.
a) True
b) False
Answer: b
Explanation: The statement is false. Speaking is an important mode of expression which is used frequently. We spea
k more than we write.
a) True
b) False
Answer: a
Explanation: The statement is true. Speaking is a combination of verbal and non-verbal means. People listen to those
who impress them, who impart knowledge, who give something new, who relate things and ideas.
a) Message
b) Audience
c) Feedback
d) Reading comprehension
Answer: d
Explanation: A speech process has five ingredients. They are: message, audience, speech style, feedback and conver
sation and oral skills.
a) Clarity
b) Confusion
c) Voice Modulation
d) Politeness
Answer: b
Explanation: Confusing words should be avoided while speaking. Such words will hamper the clarity in communicat
ing the message. A good speech is one that is delivered with a clear tone, and one that isn’t too loud and jarring to he
ar. The speaker should be calm and polite, and exercise proper voice modulation.
a) Message
b) Audience
c) Feedback
d) Speech style
Answer: b
Explanation: Audience is the most important element of the speech process. Speech is meant for the audience and pl
ay a great role in determining the material to be used.
6. Which of these factors need not be considered while preparing speech for the audience?
a) Number of people
b) Age of audience
c) Appearance of audience
d) Nature of purpose
Answer: c
Explanation: Many factors should be considered while preparing speech for the audience, like: nature of purpose, nu
mber of people, age and sex of audience, educational qualification of audience, interest and expectation from speake
r, etc.
7. Which of these factors distinguish one speaker from the other speakers?
a) Audience
b) Message
c) Speech style
d) Feedback
Answer: c
Explanation: Speech style distinguishes a speaker from the other speakers. Style is a pattern of speaking adopted by
a speaker.
a) Speech style
b) Feedback
c) Oral skills
d) Conversation skills
Answer: b
Explanation: Feedback means the responses from the audience to the speech. The feedback is used as a basis for imp
rovement.
9. Which of these factors is not used for feedback by an audience that is listening to a speech?
a) Pronunciation
b) Content
c) Hairstyle
d) Speech delivery
Answer: c
Explanation: Seven factors are used for feedback by audience. They are: pronunciation, speech delivery, content, au
dience awareness, body language, use of audio visual aids and quality of interaction.
10. Which of these factors do not make the oral discourse effective?
a) Dullness
b) Fluency
c) Self expression
d) Phonetics
Answer: a
Explanation: The following three factors make the oral discourse effective. They are: fluency and self expression, bo
dy language and phonetics and spoken English.
a) Fluency
b) Jargon
c) Clear voice
d) Abstract words
Answer: b
Explanation: There should be fluency in speech. The speech must flow naturally without any odd sounds. Avoid imp
roper words or jargon.
a) True
b) False
Answer: a
Explanation: The statement is true. Body language can make or break a speech. Audience receives as much informat
ion from our body as from words.
a) Gestures
b) Speech style
c) Phonetics
d) Spoof
Answer: c
Explanation: Phonetics is the study and classification of speech sounds. Knowledge of phonetics helps in correct pro
nunciation of English language.
a) Voice quality
b) Word stress
c) Appearance
d) Correct tones
Answer: c
Explanation: Speaking technique has four main elements. They are: word stress, voice quality, correct tones and typ
es of tones.
a) Pitch
b) Dressing style
c) Quality
d) Strength
Answer: b
Explanation: Three factors are involved in the determination of correct tone. They are: pitch, quality and strength.
a) Urgent tone
b) Serious tone
c) Restrained tone
d) Jumping tone
Answer: d
Explanation: There are seven types of tones. They are : serious tone, urgent tone, restrained tone, outraged tone, hum
orous tone, reflective tone and happy tone.
a) Serious tone
b) Urgent tone
c) Happy tone
d) Outraged tone
Answer: a
Explanation: A serious tone expresses careful consideration, solemn or thoughtfulness. It exhibits that the speaker is
sincere and earnestly putting his point of view.
a) Happy tone
b) Outraged tone
c) Restrained tone
d) Humorous tone
Answer: c
Explanation: Restrained tone is reserved as an unemotional tone. It is subtle and not orante. It is prohibitive in chara
cter. It favours self control.
9. ______ tone is used when speaker wants to bring about a good impression of her life.
a) Outraged
b) Reflective
c) Restrained
d) Urgent
Answer: b
Explanation: The correct statement is: Reflective tone is used when speaker wants to bring about a good impression
of her life.
a) Serious tone
b) Happy tone
c) Outraged tone
d) Urgent tone
Answer: b
Explanation: The speaker uses happy tone to express his pleasure or contentment at something.
a) True
b) False
Answer: b
Explanation: The statement is false. Formal speaking is official in nature. Formal speaking has specific purpose and
objective.
a) True
b) False
Answer: a
Explanation: The statement is true. Listening means to give one’s attention to what others say. It also means to respo
nd to advice or request.
a) To stop talking
b) Receiving
c) Misinterpreting
d) Responding
Answer: c
Explanation: Listening consists of four main steps. They are: To stop talking, receiving, interpreting and responding.
Hearing is different from listening.
a) Stop talking
b) Receiving
c) Interpreting
d) Responding
Answer: a
Explanation: Being a good speaker isn’t everything. Being a good listener is also important. For that, one has to kno
w when to stop talking. Not only is it respectful towards the speaker, it also enables the listener to gather more from
the speech. One must keep quiet when speaker has begun his speech.
a) Receiving
b) Interpreting
c) Responding
d) Stop talking
Answer: c
Explanation: The correct statement is: Responding is the last step of the listening process. One way to respond is to a
sk questions to the speaker.
a) True
b) False
Answer: a
Explanation: The statement is true. Hearing means perceiving with ears. It is the effort to decipher the phonetic soun
d from the speaker. It is a physical act.
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Musical listening
Answer: d
Explanation: Listening can be of six types. They are: superficial listening, appreciative listening, focused listening, e
valuative listening, attentive listening and empathetic listening.
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Evaluative listening
Answer: b
Explanation: Superficial listening is apparent listening lacking depth or understanding. It is not thorough listening, it
is cursory listening.
a) Superficial listening
b) Attentive listening
c) Appreciative listening
d) Evaluative listening
Answer: c
Explanation: When the listener expresses gratitude or pleasure for the speech, it is called appreciative listening. Liste
ners applaud the speaker.
a) Focused listening
b) Evaluative listening
c) Attentive listening
d) Empathetic listening
Answer: b
Explanation: In evaluative listening, the listener evaluates the contents in terms of accuracy, objectivity and adequac
y of the message.
11. In which of these, the listener puts himself in place of the speaker?
a) Focused listening
b) Evaluative listening
c) Attentive listening
d) Empathetic listening
Answer: d
Explanation: Empathise means to understand and share the feelings of another. During empathetic listening the liste
ner puts himself in the position of the speaker.
a) True
b) False
Answer: a
Explanation: The statement is true. A successful manager or businessman should be a trained listener. He/she should
adopt certain strategies for success.
a) Pre-listening analysis
b) Listening to structured talks
c) Team listening
d) Predicting
Answer: d
Explanation: One should follow seven strategies for effective listening. They are: listening in conversational interact
ion, listening to structured talks, pre-listening analysis, not predicting, links between parts of the speech, team listeni
ng and listening and note taking.
3. In which of these does the listener pick up special features of the speech?
a) short
b) long
c) random
d) structured
Answer: d
Explanation: The correct statement is: A well organised talk is a structured talk. It is an effectively prepared talk for
a special purpose.
a) Mental discipline
b) Concentration
c) Prejudices
d) Patience
Answer: c
Explanation: For pre-listening analysis, exercise mental discipline and concentrate seriously. Avoid prejudices again
st the speaker.
a) True
b) False
Answer: a
Explanation: The statement is true. Predicting is the technique to forecast what the speaker will say or place the idea
before the audience.
7. In which of these, should the listener be able to make connections between different segments of the speech?
a) Note taking
b) Notice writing
c) Letter writing
d) Predicting
Answer: a
Explanation: Note taking is based on effective listening. While note taking, listener has to concentrate on contents of
the speech.
a) Concentration
b) Evaluation
c) Listening
d) Using phrases
Answer: b
Explanation: At the time of noting, the listener should try to understand the speech instead of evaluating. Also don’t
try to anticipate what the speaker will say.
a) Reference material
b) Chats
c) Scientific text
d) Technical text
Answer: b
Explanation: There are three different types of texts. They are: reference material, scientific text and technical text.
a) Lack of interest
b) Ego
c) Confidence
d) Fear
Answer: c
Explanation: There are six deterrents to the listening process. They are: lack of interest, ego, preconception ideas, pr
eoccupation, fear and the familiarity trap.
a) Physical barrier
b) Cultural barrier
c) Linguistic barrier
d) Written barrier
Answer: d
Explanation: There are six barriers to listening. They are: physical, physiological, linguistic, cultural barriers, speech
decoding and oral discourse analysis.
a) Physical barrier
b) Linguistic barrier
c) Cultural barrier
d) Physiological barrier
Answer: a
Explanation: Physical barrier is the main barrier to listening. These are caused by noise, physical distractions. Noise
is the biggest physical hurdle in listening.
a) Fear
b) Different perception
c) Gel effect
d) Halo effect
Answer: c
Explanation: There are nine physiological barriers. They are: fear, different perception, misunderstanding, halo effec
t, inattentiveness, emotions, abstracting, drawing hasty conclusions and polarisation.
a) Fear
b) Halo effect
c) Emotions
d) Different perception
Answer: b
Explanation: Halo effect is based on faith, i.e., trust or distrust of the listener on the speaker. If the listener feels the s
peaker tells truth whatever he says is correct.
a) Fear
b) Halo effect
c) Emotions
d) Polarisation
Answer: d
Explanation: Some people take extreme position or stand on some issues and do not want to compromise or understa
nd the other side. This is called polarization.
a) Physical barriers
b) Linguistic barriers
c) Cultural barriers
d) Speech decoding
Answer: b
Explanation: Linguistic barriers occur when the people speak different languages. They have different mother tongu
es. This creates problems.
7. Barriers which are caused because of different meanings of a word to different people is called ________
a) different perception
b) semantic distortions
c) physical barriers
d) cultural barriers
Answer: b
Explanation: Semantic distortions is one of the barriers in listening. The words often means different things to differ
ent people which is a distortion of non deliberate nature.
8. Which of these barriers occur when people belong to different religious backgrounds?
a) Physical barriers
b) Linguistic barriers
c) Cultural barriers
d) Speech decoding
Answer: c
Explanation: Cultural barriers occur when the speaker and listener are from different cultural background or religiou
s background.
a) Listening
b) Writing
c) Translating
d) Understanding
Answer: b
Explanation: There are three steps in speech decoding. They are: listening of speech, translation and understanding b
y the listener.
a) True
b) False
Answer: a
Explanation: The statement is true. Oral discourse means to speak authoritatively about a topic. A listener has to ma
ke analysis of the spoken communication.