Basic English for

Communication
Hotel Services
Hello, room
service?
What time is the breakfast offered?
What sort of entertainment
do you offer?
Is there a shop in the hotel?
Could I have my room
cleaned right now?
I have some clothes to be
washed. Do you have a
laundry service?
Is my laundry ready?
How can I turn
on the TV?
How can I turn down
the air conditioner?
Can I have some extra
bath towels?
I’d like a toothbrush
and a razor
 Would you bring one steak
dinner, one seafood plate, one bottle
of white wine, and one bucket of
ice, please?
This key card is very
difficult to use. it for a
Can I change
new one?
I left the key in
my room
There must be something wrong
with the heater.
There is no hot water in
I wish you could come the
bathroom
over an take a look at it
 The air
conditioner
doesn’t work
Can you get it
repaired?
The sheet is dirty and the
room is noisy
 These pillow cases
are very dirty. I want
to have them
changed.
I can’t get into
my room
 Where are the
emergency exit and
stairways?
The lamp in my room doesn’t
work
There is something
wrong with the
toilet
Each of our rooms comes
with a TV and a refrigerator
 Breakfast is from seven to ten.
Lunch is from eleven to two, and
dinner is from six to nine.
Please put your clothes in the
laundry bag in your room, and fill
out the card that is attached.
I’ll inform the Maintenance
Department right now
I’ll ask Housekeeping to
check it
I will take care of it personally