OPERATIONS MANAGEMENT

(Mgmt. 422)

Prepared by:
Yitbarek Takele

Edited by:
Tewabe Gashaw
 Bahir Dar

December 2008

Course Content

Chapter One: Production & Operations Management Concepts

1.1 Operations General Concepts
1.2 Operations Functions & Its Environment
1.3 Operations Decision Making
1.4 Productivity Measurement

Chapter Two: Design of the Operations System

2.1 Product Design & Development
2.2 Process Design
2.3 Capacity Planning
2.4 Facility Location & Layout
2.5 Job Design & Measurement (Productivity, Teamwork, and Empowerment:
Behavior, Work Methods, and Work Measurement)

Chapter Three: Operations Planning and Control

3.1 Forecasting
3.2 Aggregate Production Planning
3.3 Resource Requirements Planning Systems: Material Requirements Planning (MRP)
and Capacity Requirements Planning (CRP)
3.4 Production Activity Control (Scheduling)
3.5 Project Management

Chapter Four: Quality Management

4.1 Total Quality Management
 4.2 Statistical Process Control
Chapter Five: Maintenance Management