Marcus A.

Moore
190 Allie Dr
McDonough, GA
404-545-0240
marcus3816@gmail.com

Summary:

 IBM specialist with 19 years of IT experience in the areas of design, development,

implementation, support and user training for various java based internet/intranet
applications.
 Extensive experience in planning, architecting and building robust java based
application infrastructures.
 Extensive experience analyzing user requirements, procedures and problems to
determine how to automate processing and improve existing processes.
 Extensive experience in deployment and management of enterprise applications using
Websphere Application server, WebSphere Commerce, WebSphere Portal, JBoss,
IBM Security Access Manager (ISAM), Weblogic, Tomcat, F5 BigIP, NetScaler,
JACL, TCL, XMLConfig, Workload Management (WLM), Tivoli Performance
Viewer, JMS, DB2/UDB (7.2.x/8.0.x, 9.0.x), Oracle 11g/10g/9i/8i/7.x on
UNIX(AIX, Solaris, LINUX, HP), z/OS and Windows NT/2000, 2003 and 2008
environment.
 Extensive experience in J2EE Technologies(JSP, EJB, JDBC, JNDI, JMS, Servlets),
Java Technologies(JVM,Swings,Applets) JDBC, Java Beans, RMI,JAAS,JTA,
CORBA, JavaScript, XML, SQL
 Extensive experience in supporting AWS Cloud environments.
 Extensive experience in working with Ansible, Puppet, Jira, Bamboo, Jenkins, Chef,
Maven and Splunk.
 Extensive experience architecting and supporting large scale high volume
environments for some of the largest companies in the world.
 Extensive experience in using monitoring tools such as Sitescope and Wily
Introscope.
 Extensive experience in problem determination and root case analysis for stabilizing
the environments I support on a day to day basis.
 Experience in Installation, Configuration, and Deployment and Management of
Enterprise Applications using IBM Websphere Application Server, Weblogic and
Jboss in a clustered and non-clustered environments.
 Experience in implementing Object Oriented technologies and developing J2EE
applications.

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 Full development life cycle experience.
 Experience in the integration and implementation of various software tools and
products to meet challenging business needs.
 Experience monitoring Enterprise Applications using third party tools such as
ITCAM (IBM Tivoli Composite Application Manager)
 Extensive experience in Web server administration, which includes Configuration
and Troubleshooting of IBM HTTP Server, Apache and IIS.
 Experience on IBM Websphere Enterprise Service Bus(ESB)
 Experience on IBM WebSphere Process Server
 Experience on IBM WebSphere Data Stage and Profile Stage
 Extensive knowledge on SOA Architecture and Web services Technologies.
 Extensive knowledge of Internet concepts (HTTP,TCP/IP,Web browsers,Firewalls).
 Experience in building ANT Scripts
 Working experience with relational databases like DB2, ORACLE, SQL SERVER
and MYSQL
 Excellent organizational and analytical abilities teamed with effective oral and
communication skills

Education:
Morehouse College, Atlanta, GA
B.S. Computer Science May, 1997

Certifications:
AWS Cloud Practitioner Certified Administrator
HIPPA Certified
IBM WebSphere Application Server V8.5 Advanced Certified Administrator
IBM WebSphere Application Server V8.0 Advanced Certified Administrator
IBM WebSphere Application Server V7.0 Advanced Certified Administrator
IBM WebSphere Application Server V6.1 Advanced Certified Administrator
IBM WebSphere Application Server V6.0 Advanced Certified Administrator
IBM WebSphere Application Server V5.0 Advanced Certified Administrator
IBM WebSphere Portal V8.0 Certified Administrator
IBM WebSphere Portal V7.0 Certified Administrator
IBM WebSphere Portal V6.1 Certified Administrator
IBM WebSphere Portal V6.0 Certified Administrator
Sun Certified J2EE Java Architect
Sun Certified Java Programmer for the Java 2 Platform
R5 and R4 Certified Lotus Notes Specialist (CLS)
R5 and R4 Certified Lotus Notes Professional (CLP)
Certified Lotus Notes Professional at the Principle Level (CLPP)

Training:
Completed WebSphere Portal V8.0 Administration Training
Completed WebSphere V8.0 (Network Deployment Edition) Administration Training
Completed WebSphere V7.0 (Network Deployment Edition) Administration Training
Completed WebSphere V6.1 (Network Deployment Edition) Administration Training
Completed WebSphere Application Server V6.x Administration Bootcamp Training

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Completed WebSphere V5 Administration Training
Completed an Advanced Java Programming course
Completed an E-Commerce Java programming course
Completed an Intro to Java Programming course
Completed an IBM WebSphere Application Development course
Completed a Vignette JSP development course
Completed Documentum 5 System Administration training
Completed Documentum 5 Technical Fundamentals training
Completed Documentum 5 DFC Fundamentals training
Completed Captiva Administration training
Completed MS Share Point Server 2007 administration training.
Completed a course in IBM Systems Integration (SI) Methods

KEY SKILLS EXPERIENCE

AWS 2 years
WebSphere Application Server 12 years
WebSphere Portal 8 years
WebSphere Process Server 4 years
WebSphere DataStage 4 years
WebSphere ProfileStage 4 years
WebSphere Enterprise Service Bus 4 years
WebSphere Commerce 5 years
IBM Security Access Manager (ISAM) 4 years
Weblogic 6 years
Jboss 8 years
Tomcat 8 years
Sitecope 6 years
Wily Introscope 6 years
F5 Big IP 6 years
NetScaler 6 years
Jenkins 3 years
Bamboo 2 years
Splunk 5 years
Chef 3 years
Puppet 3 years
Netscaler 3 years
Traverse 2 years
Documentum 5 years
Java 9 years
Rational Application Developer (RAD) 6 years
IBM HTTP Server 10 years
Apache 10 years
Unix 12 years
Captiva 2 years
IIS 8 years
WebTrends 4 years

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J2EE 7 years
Servlet 7 years
Java Server Pages - JSP 7 years
EJB 7 years
Struts 7 years
HTML 10 years
XML 5 years
RUP 5 years
UML 4 years
Vignette 5 years
Lotus Notes 5 years
Domino 5 years

PROFESSIONAL EXPERIENCE

IBM Global Services (In support of multiple external customers)

Atlanta, GA (September 1999 to Present) (CONFIDENTIAL)
Middleware Admin – Contract

(In support of Freddie Mac “January 2018 – Present”)

Senior Systems Adminastrator, While supporting this account I’m responsible for
maintaining AWS Cloud and Non Cloud environments running on WebSphere
Application Server, WebSphere Commerce, WebSphere Portal, AWS, Weblogic, Tomcat
and Jboss. I play a major role in migrating existing infrastructure environments into the
AWS Cloud. I’m responsible for performing all WebSphere, Weblogic, Tomcat and
Jboss installations, configurations, and day-to-day tasks associated with ensuring the
smooth, reliable, and efficient operation of environments I support. The products I am
responsible for supporting and maintaining for this customer consist of WebSphere
Network Deployment Manager 9, WebSphere Application Server 9, WebSphere Portal 8,
IBM Security Access Manager (ISAM), IBM HTTP Server 9, WebSphere Liberty,
Containers, F5 BigIP, NetScaler , WebSphere DataStage, Apache, Tomcat 7.0/6.0, Jboss
6.0/5.0/4.3. My day to day responsibilities include:
 Hands on experience with Amazon Web Services.
 Installing, configuring, automating, and monitoring various Cloud Services (IaaS,
PaaS, and SaaS).
 Hands on experience working with CI/CD pipelines enabled by Subversion, Bamboo,
Ansible.
 Implemented automation using Configuration Management tools like Chef and
Puppet.
 Worked with Docker container infrastructure to encapsulate code into a file system
with abstraction and automation.
 Extensive experience and expertise in installation and configuration of WebSphere
Application Server Network Deployment and IBM HTTP Server.

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 Manage and support WebSphere Network Deployment (ND)and IBM HTTP Server
environments including capacity & topology planning, application deployments,
configurations & tuning
 Design, build, maintain, monitor and troubleshoot WebSphere Application Server
(WAS), third party WAS based product deployments like Adobe Live Cycle,
Progress Corticon Business Rules and WebSphere Enterprise Service Bus
 Expert skills in applying WebSphere Application Server and IBM HTTP Server
maintenance Fix Packs and upgrades.
 Manage and configure WebSphere Security including SSL and user repository.
 Work closely with application development team to operate business critical systems
 Monitor and tune Application performance on WebSphere, IHS and other
WebSphere based products
 Work with product Vendors & Partners for support escalations and issue management
 Installation, configuration and maintenance of WebSphere Application Server and
Applications on multiple OS platforms.
 Expert Knowledge of WebSphere JDBC integration with DB2 and Oracle.
 Expert knowledge on configuring scalable servers, server fail overs and high
availability environment
 Experience with Hardware load balancer like F5
 Expert knowledge on IBM HTTP Server Plugin configuration
 Experience working with code configuration management tools like Subversion
repositories (SVN), Atlassian Bamboo/Jenkins and Atlassian JIRA
 Experience with Shell/Windows scripting and automated deployments using ANT
scripts
 Adhere to a strict Change Management process.
 Strong verbal communication skills.
 Strong reading, writing and documentation skills.
 Proven experience in installing, configuring and administering COTS applications
running on IBM Middle WebSphere Products.

(In support of a Major Financial Instruction. The name of the Financial instruction
is not listed for security precautions. The name of the Financial instruction can be
provided during an Interview “March 2017 – Present”)
Senior Systems Adminastrator, While supporting this account I demonstrated strong
administration support skills in WebSphere, Jboss, Tomcat, IHS and Apache product
support in a (Linux, AIX, Windows and VMware) environment and strong
communication and documentation skills. I'm responsible for leading and coordinating
the design, development, implementation and support of specialized business and
technical information technology solutions. Typical Duties include being a Subject
Matter Expert (SME) in WebSphere, Tomcat, Jboss, IHS, Apache and COTS application
and to provide project planning and technical support to the application developers and
TWAI application business owners. I serve as the primary point of contact for
WebSphere, Tomcat, Jboss, IHS and Apache solutions throughout the application life
cycle. In this role, I'm responsible for ensuring WebSphere, Tomcat, Jboss, IHS, Apache
and COTS readiness compliance. I'm also responsible for proposing architectural
solutions to support WebSphere, Tomcat, Jboss, IHS and Apache requirements for high
availability, reliability, security, etc. I'm responsible for working with clients to develop

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and update migration project schedules and provide appropriate communications. I'm
very willing to handle complexity and troubleshoot various technical scenarios on
various software platforms. My day to day responsibilities include:
 Demonstrating strong problem-solving capability with ability to analyze, research
and troubleshoot issues with commercial off-the-shelf (COTS) applications.
 Willingness to work under pressure individually and with others to provide excellent
customer service to business owners of the COTS applications.
 Provide after-hours support for assigned applications during change windows and on
call rotations.
 Adhere to a strict Change Management process.
 Strong verbal communication skills.
 Installing and configuring WebSphere, Tomcat, Jboss, IHS and Apache on Linux,
AIX and Windows Operating System.
 Provide installation, optimization, and troubleshooting support for the WebSphere
and associated WebSphere products.
 Work with Developers who design, develop, code test and implement procedures to
load the data warehouse according to the approved design and technical models
incorporating the business rules and data requirements.
 Document the modified application design, code, logic, packages, modules or triggers
in the appropriate tool and update the operations manual.
 Work with a team of developers supporting the customer.
 Experience in installing, clustering, and doing performance tuning and
troubleshooting for applications servers
 Hands on WebSphere architecture experience including design, administration,
configuration and integration with COTS products.
 Hands on experience in integrating and deploying applications on WebSphere in a
shared hosting environment.
 Demonstrating problem solving skills for Java and J2EE relate issues.
 Hand on experience working with XML and Web Services.
 Hands on experience in Performance Tuning Applications.
 Hands on experience with Web infrastructure build and deployment.
 Working knowledge of production Web hosting environments using UNIX and Shell
Scripting.
 Demonstrating strong knowledge of Linux, AIX and Windows administration.
 Demonstrating strong knowledge of HTTP and HTTPS.
 Demonstrating knowledge of TCP/IP troubleshooting.
 Working knowledge of other Internet protocols (e.g., DNS, LDAP, Telnet, SMTP,
SNMP).
 Strong knowledge of a web products (WebSphere Application Server, Tomcat, Jboss,
IHS and Apache).
 Strong reading, writing and documentation skills.
 Proven experience in installing, configuring and administering COTS applications
running on the following specific platforms:
o Linux, AIX and Windows Servers
o IBM WebSphere Application Server, Jboss, Tomcat, IHS and Apache

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(In support of General Electric Aviation and Power & Water “January 2016 –
Present”)
Senior Systems Adminastrator, While supporting this account I’m responsible for the
technical support to the application developers and application business owners. I am the
primary point of contact for WebSphere Application Server, WebSphere Commerce,
WebSphere Portal, AWS, Weblogic, Tomcat and Jboss environments throughout the
application lifecycle. I’m responsible for performing all WebSphere, Weblogic, Tomcat
and Jboss installations, configurations, and day-to-day tasks associated with ensuring the
smooth, reliable, and efficient operation of environments I support. The products I am
responsible for supporting and maintaining for this customer consist of WebSphere
Portal 8.0/7.0, WebSphere Network Deployment Manager 9.0/8.5/8.0, WebSphere
Application Server 9.0/8.5/8.0, IBM Security Access Manager (ISAM), IBM HTTP
Server 9.0/8.5/8.0, F5 BigIP, NetScaler , WebSphere Profile Stage, WebSphere Process
Server 7.0/6.0, WebSphere DataStage, Apache, Tomcat 7.0/6.0, Jboss 6.0/5.0/4.3. My
day to day responsibilities include:
 Installing and migrating various WebSphere Portal Server, WebSphere Application
Server, Weblogic, Jboss, IBM Security Access Manager (ISAM) and Tomcat
versions.
 Installs, configures and supports Maven, Bamboo, Jenkins and Chef.
 Implements and supports WebSphere Portal Server, WebSphere Application Server,
Weblogic, Jboss and Tomcat Upgrades.
 Building out and configuring new environments in our AWS cloud environment.
 Creates JDBC Providers, Data sources, and JAAS authentication aliases in order to
provide connectivity to databases.
 Performing NetScaler Administration configurations.
 Supporting and maintaining a wide variety of middleware software products.
 Performance tuning of WebSphere Application server, WebSphere Portal Server,
IBM HTTP server, Tomat, Jboss and Weblogic for optimal performance based on
user load.
 Debugs and improves performance by analyzing GC and Heap, using IBM ISA Lite.
 Performing F5 BigIP Administration configurations.
 Enables administration security on WebSphere Application Server environment using
LDAP (SUNONE) and assigns privileges to users and groups.
 Automates Site Analytics and various other reports using SHELL/JYTHON scripting.
 Supports the Deployment of numerous CMS enterprise applications and leads the
troubleshooting sessions whenever there are issues.
 Automates daily scheduled tasks with CMS Tivoli Work Scheduler (TWS).
 Integrates multiple verticals using Web Services for Remote Portlets (WSRP) and
Web Application Bridge (WAB).
 Implements and supports Web Content Management (WCM) at CMS using IBM
tools.
 Migrates and synchronizes Portal Content to different data centers for Global load
balancing
 Integrates Enterprise Security Manager (ESM) like Sun Access Manager, Oracle
Access Manager with Portal, along with J2EE policy agent and web agent.

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 Provides 24/7 on-call production support for various CMS applications as a IBM
middleware administrator for WebSphere portal and other WebSphere related
technologies.
 Works with IBM support on numerous PMRs for resolving bugs and issues with
CMS applications.
 Involved in the planning and identification of business needs which helped the team
to develop/integrate applications with portal efficiently with a less number of changes
requested by the business.
 Documents all deployment procedures and Disaster recovery management.
 Monitors JVM performance, pages, portlets and various other resources using CA
Wily Introscope

(In support of Luxottica Retail “Feb. 2014 – January 2016”)

As a Senior Systems Adminastrator, I took over support of an existing WebSphere
environment consisting of 36 servers and was instrumental in building out new
environments and migrating the existing environments over to IBM’s new FMO
datacenter. I migrated several environments from WebSphere 6.1 , 7.0 and 8.0 to
WebSphere 8.5.5.x. My main role was in planning out the migration of the WebSphere
infrastructure. I put together a plan that the Unix and Windows administrators could
follow to restore our environments in the new data center with the least risk and
downtime as possible. I have also migrated an existing WebSphere Portal 6.0
environment to WebSphere Portal 7.0 as well. The products I’m responsible for
supporting and maintaining for this customer consist of WebSphere Network
Deployment Manager 8.5.5.x/8.0/7.0/6.1/6.0, WebSphere Application Server
8.5.5.x/8.0/7.0/6.1/6.0, WebSphere Commerce 7.0/8.5, WebSphere Portal 6.0/7.0/8.0,
IBM Security Access Manager (ISAM), IBM HTTP Server 8.5.5/8.0/7.0/6.1/6.0, F5
BigIP, NetScaler, IBM Connections, Jboss 6.x/5.x/4.x and Tomcat 7.x/6.x/5.x. My day
to day responsibilities include:
 Monitor resources used by the server, including: JVMs, hardware, and operating
systems. Report on system utilization and plan/implement recommended maintenance
as required. Perform impact analysis for appropriate tasks.
 Apply and promote patches.
 Work with Developers and Database Administrators in the implementation of new
applications and/or changes.
 Identify impact to capacity.
 Maintain documentation related to the environments being supported.
 Installing and migrating various WebSphere Portal Server, WebSphere Application
Server, Weblogic, Jboss, IBM Security Access Manager (ISAM) and Tomcat
versions.
 Performing NetScaler Administration configurations.
 Support ongoing Production and non-production application environments on an on-
call rotational schedule. Management of critical systems / systems processes and
problem resolution /escalations of data networking and system management issues.
 Perform WebSphere Application Server, WSADMIN scripting.
 Installation, configuration and administration of application servers and web servers
that host intranet / internet facing Java / J2EE applications server setup and
management, Infrastructure and Environment migrations.

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 Performing F5 BigIP Administration configurations.
 Automation of Healthchecks - Review current Wily alerts and custom scripts.
Categorize them based on priority, set up thresholds and perform tuning to ensure
manageability and also 24x7 uptime for all services.
 Supporting and maintaining a wide variety of middleware software products.
 Use the application performance monitoring tool, CA Wily Introscope, to perform
performance tuning, problem investigation and resolution in coordination with the
development and support teams
 Performance tuning of J2EE applications and servers, Capacity management for
organic and inorganic growth, and Fault/Trouble management.
 Create and maintain support documentation for on-call and support personnel to
monitor and troubleshoot production issues.
 Provides 24/7 on-call production support for various applications as a IBM
middleware administrator for WebSphere portal and other WebSphere related
technologies.
 Evaluate system specifications, input/output processes, and working parameters for
hardware/software compatibility
 Troubleshoot and resolve technical issues related to the system. Create support tickets
and work with internal and external resources as needed.

(In support of Gulfstream “Feb. 2011 – Feb. 2014”)

As a lead Middleware Admin, I took over support of an existing WebSphere
environment consisting of 44 servers and was instrumental in expanding this
environment to over 65 servers. I migrated several environments from WebSphere 6.1
and 7.0 to WebSphere 8.0. I participated in a large data center migration which consisted
of relocating some of our servers physically to a new data center and rebuilding servers
on new hardware from tape backups. My main role was in planning out and driving the
migration of the WebSphere infrastructure. The products I’m responsible for supporting
and maintaining for this customer consist of WebSphere Portal 6.0/7.0/8.0, WebSphere
Network Deployment Manager 8.0/7.0/6.1/6.0, WebSphere Application Server
8.0/7.0/6.1/6.0, WebSphere Commerce 7.0, IBM HTTP Server 8.0/7.0/6.1/6.0, Jboss
6.x/5.x/4.x and Tomcat 7.x/6.x/5.x. My day to day responsibilities include:
 Evaluating system specifications, input/output processes, and working parameters for
hardware/software compatibility
 Analyzing all aspects of the existing infrastructure and recommending modifications
that will enhance system reliability, availability, serviceability and scalability
 Working with teammates, clients and other teams to identify and address systems
problems
 Evaluating new developments and recommending infrastructure modifications
 Providing in depth consultation to application teams on a variety of different
applications
 Assisting in defining standards, guidelines, best practices and metrics
 Participating in the development of business strategy
 Developing and managing business plans to achieve objectives
 Leading large, complex projects to achieve key business objectives
 Solving unique and complex problems with broad impact on the business

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 Translating highly complex concepts in ways that can be understood by a variety of
audiences
 Leading Internal Performance and Stability Projects
 Performing application updates
 Performing incident and problem resolution
 Performing Application performance testing
 Performing JVM (Java Virtual Machine) tuning

(In support of ComData “May 2009 – Feb 2011”)

As a lead Middleware Admin, While supporting this account I lead the build out of a 4
wide Apache cluster as well as a 6 wide, 4 wide and 2 wide Tomcat cluster. The 4 wide
Apache cluster sat in a DMZ behind a F5 BigIP load balancer which balanced traffic
across the Apache cluster members. The apache cluster utilized mod JK to load balance
traffic across the backend Tomcat clusters. I also built and configured a complex
infrastructure of servers to host several high volume transactional java based applications
running on WebSphere Application Server 8 and WebSphere Portal 7. Over 35 AIX,
Linux and Windows servers mad up the infrastructure I built and maintained on a day to
day basis. I migrated all WebSphere 5.x and WebSphere 6.x environments to
WebSphere 7. Over time I migrated the WebSphere 7 environment over to WebSphere
8.0. The products I was responsible for supporting and maintaining for this customer
consisted of WebSphere Portal 7.0/6.1, WebSphere Network Deployment Manager
8.0/7.0/6.1/6.0, WebSphere Application Server 8.0/7.0/6.1/6.0, IBM HTTP Server
8.0/7.0/6.0/6.1, WebSphere Profile Stage, WebSphere Process Server 7.0/6.0,
WebSphere DataStage, Apache, Tomcat 7.0/6.0, Jboss 6.0/5.0/4.3. My day to day
responsibilities include:
 Installation, configuration, administration and troubleshooting for WebSphere
Network Deployment Manager, WebSphere Application Servers, IBM HTTP
Servers, LDAP Servers, WebSphere Portal Servers, WebSphere Enterprise Service
Bus Servers, WebSphere DataStage Servers and WebSphere Profile Stage Servers.
 7X24 on-call support on a rotating basis
 Assist in WAS installation with third party products.
 Performance tuning of WebSphere application server and IBM HTTP server for
optimal performance based upon user load.
 Monitoring of performance and providing ongoing configuration and tuning
adjustments.
 Server clustering for load balancing and failover.
 Work with Database Administrators for optimal data connectivity and session
persistence, as needed.
 Build scripts for task automation, scheduling, and file clean up.
 Configuration of connections to external data sources.
 Provide support for application development cycle - may involve with Application
design, deploying code, and/or resolving infrastructure problems.
 Generation of operational reports on WAS servers using appropriate metrics and
system benchmarks.
 As requested, the Development of documentation that translate highly technical
concepts into terms understood by all levels of management; development of

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 technical drawings that illustrate abstract technical concepts, architectures,
infrastructures and strategies.
 Maintenance of applications in a three-tier model -- troubleshooting various
components.
 Work with the development/infrastructure teams to implement new technologies.
 Upgrades and maintenance of security of WebSphere applications and security

(In support of Cigna Health Care “Jan. 2007 – Jul. 2013”)

As a lead Middleware Admin, I built and configured a complex infrastructure of
servers to host several high volume transactional java based applications. Over 50 AIX,
Linux and Windows servers make up the infrastructure I built and maintain on a day to
day basis. I pride myself on being able to perform in exceptionally stressful mission-
critical environments, consistently exceeding expectations. The products I’m responsible
for supporting and maintaining for this customer consist of WebSphere Portal 6.0/6.1,
WebSphere Network Deployment Manager 7.0/6.1/6.0/5.1/5.0/4.x, WebSphere
Application Server 7.0/6.1/6.0/5.1/5.0/4.x, WebSphere Enterprise Service Bus 6.0/6.1,
IBM HTTP Server 6.0/6.1, WebSphere Profile Stage, WebSphere Process Server 6.0 and
WebSphere DataStage. My day to day responsibilities include:
 Installation, configuration, administration and troubleshooting for WebSphere
Network Deployment Manager, WebSphere Application Servers, IBM HTTP
Servers, LDAP Servers, WebSphere Portal Servers, WebSphere Enterprise Service
Bus Servers, WebSphere DataStage Servers and WebSphere Profile Stage Servers.
 7X24 on-call support on a rotating basis
 Assist in WAS installation with third party products.
 Performance tuning of WebSphere application server and IBM HTTP server for
optimal performance based upon user load.
 Monitoring of performance and providing ongoing configuration and tuning
adjustments.
 Server clustering for load balancing and failover.
 Work with Database Administrators for optimal data connectivity and session
persistence, as needed.
 Build scripts for task automation, scheduling, and file clean up.
 Configuration of connections to external data sources.
 Provide support for application development cycle - may involve with Application
design, deploying code, and/or resolving infrastructure problems.
 Generation of operational reports on WAS servers using appropriate metrics and
system benchmarks.
 As requested, the Development of documentation that translate highly technical
concepts into terms understood by all levels of management; development of
technical drawings that illustrate abstract technical concepts, architectures,
infrastructures and strategies.
 Maintenance of applications in a three-tier model -- troubleshooting various
components.
 Work with the development/infrastructure teams to implement new technologies.
 Upgrades and maintenance of security of Websphere applications and security

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(In support of NiSource “Jan. 2005 – Nov. 2007”)
As a lead Middleware Admin, I built and configured several complex environments to
form a base infrastructure for hosting J2EE compliant applications running on Linux,
AIX and Windows platforms. WebSphere Network deployment manager, WebSphere
Application Server, Weblogic, JBoss, Apache, IBM HTTP Server and IIS are some of
the software components I’m responsible for supporting on a day to day basis for this
customer. I take pride in being able to effectively trouble shoot and resolve problems in
a timely manner to meet SLA requirements as outlined in the contract in place with this
customer. I understand that my role is critical to the business and I always make sure I
go above and beyond to call of duty to ensure this customer’s environment is operational.
My day to day job responsibilities include:
 Installing, configuring, administering and supporting WebSphere Network
deployment manager, WebSphere Application Server, Weblogic, Jboss, Apache, IIS
and IBM HTTP Server.
 Maintenance of the WebSphere, Weblogic and Jboss on Linux, AIX and Windows
platforms.
 Debugging and troubleshooting application issues.
 Debugging and troubleshooting performance issues.
 Developing Jacl scripts and shell scripts to automate administrative task.
 Monitoring Enterprise Applications using ITCAM.
 Creating and configure JDBC providers and data sources to support backend database
applications for Oracle and DB2/UDB.
 Create user roles and groups for securing the resources using LDAP and local
operating system authentication.
 Create and configure resources for JDBC, J2C, and JMS based on the application
requirements and configured Message Listener Ports for an application, which uses
MDBs to trigger the queues.
 Install and configuring multiple IBM HTTP Servers to participate in clustering using
CSS, with remote WAS plug-in.
 Implement security using Global Security with IBM Directory Server.
 Migrate existing applications from WebSphere 4.0/5.x versions to 6.0/6.1 using
waspreupgrade and waspostupgrade tools, Used Application Assembly Tool (AAT)
in deploying J2EE Application archives (JAR, WAR, and EAR) on IBM Websphere
Application Server.
 Involved in trouble shooting and Performance tuning using Tivoli performance
viewer and Thread analyzer.
 Active involvement in monitoring server performance, network traffic to reduce
performance bottlenecks
 Apply software maintenance fixpacks to keep the system software releases current.
 Effectively interact with end users on a daily basis, decreasing downtime and
increasing user productivity.
 Troubleshoot hardware and software problems, and interact with IT staff or vendors
in performing complex testing, support and troubleshooting functions.
 On call 24x7 supports for WebSphere and IHS Production Servers.

(In support of Sanof-Aventis “Jan. 2003 – Aug 2007”)

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As a WebSphere / Documentum Administrator, I was responsible for supporting
multiple Documentum environments for one of the largest Pharmaceutical companies in
the world. The environments consisted of Documentum Content Server 5.2.5/5.3/6.0,
WebSphere Application 5.1/6.0/6.1, IBM HTTP Server 2.0/6.0/6.1 and Captiva. One of
the Documentum applications I supported was used by the Accounts Payable department.
All invoices for the entire company were processed using this application. Another
Documentum application I supported was used by the entire company to submitting
travel expenses. Users of both systems could scan or fax in their invoices or travel
expenses and Captiva would process those documents and convert them into digital
format that was then inserted into Documentum. Once the invoices and travel expenses
are imported into Documentum, workflows would be triggered which would start the
approval workflow process of the invoice or travel expense. In support of these
applications my day to day responsibilities included:
 Maintaining the stability of the platform the applications were hosted on.
 Working problem tickets that were submitted by end users of both applications.
 Applying security patches for WebSphere, IBM HTTP Server and Documentum.
 Effectively interacting with the users of both systems on a daily basis, decreasing
downtime and increasing user productivity.
 Troubleshoot hardware and software problems, and interact with IT staff or vendors
in performing complex testing, support and troubleshooting functions.
 On call 24x7 support for WebSphere, IBM HTTP and Documentum Production
Servers.

As a Certified WebSphere v6.0/v5.0 System administrator, I set up and maintained a

complex WebSphere environment consisting of 8 servers. This environment was
architected for fail over at the application server, http server and database server levels.
Currently 51 web sites are being supported in this environment and they must be
available 24/7. I also set up and maintain Documentum 5.2.5. Documentum is being
used for content management purposes. Documentum is responsible for publishing out
web site content such as jsp pages, html pages, images and other web site media.

As a Java architect/designer, I was responsible for object-orientated analysis/object-

orientated design of current systems. Use Servlets, WebSphere, JSPs, Custom Tags,
RUP, XML, XSL, Struts, EJBs, OOD, and UML. Use UML/RUP to develop
requirements and architect a solution. Lead new design and architecture efforts for
internationalization of all global web applications for future flexibility and expandability
using Rational Application Developer.

As a solutions architect/designer, I designed and supported a J2EE Vignette content

management application that maintains 35 global country web sites. The content
management system is an enterprise wide solution that allows each country in the
company to maintain their own country site on a daily basis. The content management
system is in operation 24 hours a day and it’s my job to make sure that all the sites are up
and functioning properly on a daily basis. The content management system is J2EE
compliant and makes use of the MVC design pattern. The key technologies used in the
content management system is J2EE, Java, JSP, EJB, Servlets, Rational Application
Developer, XML, Struts, WebSphere, Vignette, Oracle, Java Script and HTML.

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(In support of Roche Pharmaceticals “Jan. 2001 – Nov. 2004”)
As a solutions architect, I planned and led the development of a portal of disease
specific web sites. The web sites that I developed contain very useful information for
Doctors and patients. The disease portal sites are maintained by a J2EE Vignette content
management application that I developed to maintain the web sites. The content
management system is a web based application that manages all the page layouts, text,
images, mp3 and all remaining multi-media files. The system I designed is J2EE
compliant. The application uses WebSphere as its J2EE application server. I designed
the content management system based on the MVC design pattern. The key technologies
used in the content management system is J2EE, Java, JSP, EJB, Servlets, XML, Struts,
WebSphere, Vignette, Oracle, Java Script and HTML.

As a systems Architect/Administrator for multiple a Vignette projects, I setup

Vignette testing, staging and production environment. Configured multi-server Vignette
environments. Mentored junior developers on Vignette and J2EE Server Side
technologies such as Servlets, JavaServer Pages (JSP), JDBC Interfaces, SQL, MVC,
deployment environment setups, systems architecture, application testing and Vignette
Java development best practices.

As a systems Architect/Administrator for a Documentum project, I setup

Documentum testing, staging and production environment. Configured multi-server
Documentum environments. Set up and configured Documentum content Server,
Documentum RightSite Server, Documentum Administrator, Documentum
WebPublisher, Documentum WebCache target and source, Documentum Content Caster
and FTP Integrator.

(In support of Univision “Sept. 1999 – 2001”)

As a Lead Consultant for WebSphere and e-commerce based solutions, I was
responsible for full life cycle Java Development within J2EE Applications using Servlets,
JavaServer Pages (JSP), JavaBeans, and JDBC Data Access Objects (DAO). Developed
applications, administered, deployed, configured, and supported WebSphere Application
Server. Developed and administered a variety of multi-database Domino CRM, workflow
and messaging functions. Applications were written to insure ease of content
management, application workflow, security, and fully integrated messaging capabilities.
Integrated WebSphere and Domino Applications. Deployed applications on a variety of
platforms including Windows NT, Windows 2000 and Sun/Unix machines.

As a systems Architect/Administrator for multiple WebSphere projects, I setup

WebSphere Application Server testing, staging and production environment. Configured
multi-server environments. Mentored junior developers on J2EE Server Side
technologies such as Servlets, JavaServer Pages (JSP), JDBC Interfaces, SQL, MVC,
deployment environment setups, systems architecture, application testing and Java
development best practices.

The Coca-Cola Company

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Atlanta, GA (September, 1998 to September, 1999)
Lotus/Domino Developer - Permanent

While at the Coca-Cola Company I was responsible for developing and supporting Lotus
Notes applications that allowed China, Japan, India, South Pacific, South East & West
Asia, and Middle East & North Africa Divisions of the company to report critical
monthly financial data. This data was needed by top executives in the company to make
very important day to day business decisions that impacted the company's overall success
in the market place. In addition to supporting these systems for the Middle and Far East
Group, I had an opportunity to travel to other Coca-Cola offices at these locations:
Bangkok, Philippines, Korea, Hong Kong and London. My manager and I meet with
individuals at each location in order to gather new system requirements, provide system
training and apply application updates to internal applications specific to the Division of
the company we were currently meeting with.

IBM Global Services

Lexington, KY (August, 1997 to September, 1998)
Lotus Notes Application Developer - Permanent

While at IBM Global Services, I was responsible for designing, developing, and
supporting workflow application solutions to meet client requirements. My job
responsibilities also required that I could create, design, develop and/or re-engineer
highly complex, scientific, state-of-the-art Lotus Notes application components. I was
also responsible for developing applications that were comprised of multiple databases
and complex design concepts using Lotus Script and I was responsible for designing and
implementing exhaustive test plans.

References Furnished Upon Request

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