COURSE: PERSONAL MANAGEMENT

INSTRUCTOR: SEEMA CHANDANI

STUDENT: MUHAMMAD RAFAY SALEEM
ID: 1523-2018
SEC: BBA, 6TH SEMESTER B2
FINAL TERM EXAMINATION

ANSWER NO: 1

LISTENING:

Listening is the active process of receiving and responding to spoken (and in some cases
unspoken) messages. This is one of the topics explored in the field of linguistic analysis and
dialogue. As the poet Alice Doyer Miller said: “You were ordered to obey the interests of men.
“It looks like a big banquet hall with white walls or any sound that gets louder and louder”.

TYPES OF LISTENING:

We do this for a variety of reasons, depending on the goals we want to achieve by listening. As a
listener, there are four ways to listen when setting goals. There are four types of listening.
Appreciative listening, emphatic listening, comprehensive listening and critical listening.
Knowing these different types of listening can improve your ability to think critically and judge
what you hear.

APPRECIATIVE LISTENING:

It’s fun to hear you say thank you. Think about the music you listen to. Most of the time I listen
to music to enjoy it. It’s the same with having fun when someone is talking. Some popular forms
of gratitude can be found in praise sermons, motivational speeches by people we admire or
value, and even comedians who make us laugh.

EXAMPLE:

Appreciative listening is used when listening to great music, meditation seminars, poetry,
audiobooks, or letters from someone at a higher level. ... Nursery rhymes can bring back good
memories and will delight you in your old age.
EMPHATIC LISTENING:

If you listen with empathy, do so to show mutual interest. With this kind of listening, you are
trying to understand the context in which they are speaking. You can put yourself in someone
else’s shoes and understand better what he is saying. Generally speaking, with this kind of
listening, you will want to listen carefully to what the current speaker is saying. During this time,
the goal is to focus on the speaker, not on yourself. Try to understand from the speaker’s point of
view.

EXAMPLE:

To convince you, the tailor suddenly said he wanted to stay. The tailor asks him why he is
worried and if he can help. His partner expresses his concerns as the tailor patiently listens
without giving him advice.

COMPREHENSIVE LISTENING:

When you watch the news, listen to the meeting, ask someone for advice, or hear or listen to
messages that will help you understand. This process is active. Concentrate on the class and
write down the main ideas of the speaker. Determine the structure of the speech and rate the
evidence support. This is one of the most difficult formats to hear as it requires active
participation and concentration. The more you practice listening, the louder the listener’s voice
will be.

EXAMPLE:

Watch messages in a conversation, listen to a colleague, or take notes in a meeting. Our brains
work differently and it can be difficult to hear fully.

CRITICAL LISTENING:

Have you ever had to buy a new device, car, cell phone, or an expensive item like an iPad?
Perhaps you have already checked the brand comparisons and listened carefully to the seller. Or
maybe your best friend is talking about a recent health check. Listen carefully to help your
friends understand the consequences and possible consequences. Both scenarios are important
listening cases. Critical listening means listening to the content of the message. As an important
listener, you listen to every part of the message and analyze and evaluate what you hear.
Whoever hears criticism thinks critically. Make spiritual decisions based on what you see, hear,
and read. As the primary reviewer, your goal is to evaluate the messages you sent and make sure
the information is accurate.

EXAMPLE:

If elections are coming up and you need to decide who to vote for, you can benefit from some
kind of critical hearing while watching the debate on TV. They listen and appreciate it.

ANSWER NO: 2

Chronological resume

 For the most of recruits and job postings, the chronological resume style is now
the most common as well the easiest to read.
 A chronological resume displays your job description by job role, beginning with
the most recent.
 It reveals one's job gaps and brief commitments.
 It is particularly beneficial for recent graduates and those with relatively few job
gaps.

Functional resume

 A functional resume groups your job-related skills and capabilities into work
functions or career fields, and it uses the statement as the conclusion.
 The same information appears in functional resumes, but it is organized
differently. Functional resumes are often used by non-traditional candidates.
 Despite its unpopularity, this kind of resume may be rejected by employers since
it does not follow the typical chronological structure.
 Mostly, it is of use to people who regularly change their jobs and those who are
willing to change careers.

A chronological resume is most beneficial for a job seeker who has a long and
reliable career history and solid work experience.
 Time is of the essence when job-seekers submit a stack of CVs to recruiters,
therefore a skill-based CV isn't an optimal option. Professional experience is
presented in chronological sequence, which is very easy to read.

ANSWER NO: 3

BEFORE:

What happens before an interview will help you succeed. This includes taking the following
steps:

: Evaluate your strengths, weaknesses, likes and dislikes, and goals.

: Practice: Find a place to go and prepare your clothes.

: Please follow your daily routine on the day of the interview.

ASSESS:

 Your strengths and weaknesses

 Your likes and dislikes
 Your goals

Know Your Strengths and Weaknesses

Knowing your strengths and weaknesses is important as you need to compare your strengths
and weaknesses with your professional skills. Does what you are looking for match your
skills and abilities? If some of the most important professions and competences appear in the
Weaknesses column, this indicates a mismatch. If there are three or four strengths in your job
description, they definitely match.

Know Your Likes and Dislikes

There is a big difference between interacting with people all day long and sitting in front of a
computer screen and analyzing data. Creating a spreadsheet (or dashboard) that highlights
weekly sales and gives it to your boss means presenting this data to a group of 20-30
employees and managers. This is completely different. It can be a long day at work and you
should at least make the most of what you’re trying to do. Some people are motivated by the
money they earn at work, but if it helps, it will be enough. However, it’s also important that
you like the nature of your work. Otherwise, you will suffer for a day, a week, a month or a
year. Student internships are important because they expose you to things that you absolutely
hate and also like. Getting as many internships as possible is a goal that every student should
achieve. Most companies finish their studies within a year, so it’s good to know that they hire
young students. Other companies may wish to expand their full-time offering during the
summer semester. However, if you are not a freshman or advanced student, you cannot do
the internship. Training can be harder, but it’s worth it if you’re always doing something you
like or dislike.

Know Your Goals

An on-campus internship allows you to decide what you want to do and what you need to do
to get there. For example, if you have an interest in marketing, you could do a second-year
internship with an advertising agency. After all, we handle most of the paperwork, but we
stay in touch with the creative team. Team members make it possible to organize multiple
meetings (with the manager’s consent) and to test the nature of their work. It is yours! This is
what you want to do. The next logical step is to talk to your manager if possible next
summer, especially if you can work with the creative team. We hope your manager will be
impressed with your work, attention to detail and passion and will offer you a creative career
next summer. If the job is not guaranteed next summer, you will have to contact a few
advertising agencies and get hired in the creative flow. The more you concentrate, the more
likely you are to get the job you want.

PREPARE:
Preparation is key to succeeding in the interview process. The following steps will help you
get a second round of interviews:

: Research your industry, company, competitors, and interviewers (if applicable).

: Practice responding to interviews.

: Do a full workout 3 days before your interview, figure out where you’re going, and go to
45 minutes before the interview.

Know the Industry, the Company, the Competitors, and the Interviewer

Completing the research phase will allow you to conduct in-depth research on the company,
industry, and competition. If you know how to properly conduct an interview in your
industry or company, you can take a second interview.

Practice Answering Interview Questions

Different Question Areas This chapter contains a detailed list of the most important interview
questions and strategies for success for each question. Pay close attention to this section as
you prepare for the actual interview. Before you practice on real questions, you can do four
things:

1. Contact a professional service center. Do you have maintenance instructions? Do you run
a repair shop? Will they fake an interview with you? If so, use the tip to ask additional
2. Google interview questions and look in the mirror as you practice answering those
questions. Ask your interviewer friend these questions and ask them to research their
answers further to find a research tool that
3. They can answer with confidence (even if they’re not sure). ), maintain a positive
attitude and do not overdo it.
4. Results of each project, task, class. Results-oriented candidates are more likely to have a
second interview and offer.

Have a Full Dress Rehearsal Three Days before the Interview

Preparation reduces stress and improves performance. A list of things to do before the
interview. Make sure your interview attire is clean and comfortable. Your interview attire
should be very comfortable. Be confident and focus on color and style. However, when
applying casual to business, it is best to dress professionally and conservatively. Women and
men should consider soothing colors such as blue, beige and black. A white or beige shirt
will look absolutely professional. If in doubt, consider shopping in a specialty store, brushing
your shoes, or making sure you are wearing healthy shoes. Women wear low-heeled shoes,
pay attention to every aspect of their appearance, including hair and nails, bring an extra
resume, and ask implicit questions before the interview date. Inner wallet with pen and paper
and professional wallet. Put bottled water in your pocket when your mouth is dry, and a
tissue when you sweat on your face. Some people sweat more than others, and using paper
tissues is more professional and hygienic than using your hands. Do not use tissue paper as it
can leave an inefficient residue. Related Note: If you sneeze during an interview, sneeze into
your sleeve instead of your hand. Otherwise the interviewer won’t want to shake hands!

Know Where You Are Going

Getting lost in an interview only adds to the stress, so even if you have to take a test flight,
you’ll know exactly where you’re going. It’s worse to walk 100 meters than to be late or
arrive.

ROUTINE:

Establish a Routine to Follow the Day of the Interview

The best performers have their own routines: Set two alarms to wake up early and give you
plenty of time to prepare for the day. A few copies of my resume and pen have already been
written and I have 5-7 questions. Please log in at least 30 minutes early as there may be some
delays. You can wait up to 15 minutes in a car or bar before making a call. I don’t want to
tell the interviewer 30-45 minutes before the interview that if I’m dry I put a bottle of water
in my pocket and read or listen to inspiration before the interview.

DURING:

The moment you have been waiting for has arrived—the actual interview. Keep six things in
mind:

1. Body language
2. Networking updates
3. Focus
4. Authenticity
5. Questions to ask toward the end of the interview
6. Questions about the next step

Body Language

It is important to observe non-verbal cues such as handshakes, eye contact, eye movements,
standing, and face and hand postures. Most of what we communicate through body language:

 Eye contact
 Smile
 Handshake
 Posture

Eye contact

Make eye contact while talking. It may not look ugly, but in most cases eye contact should be
stable. Show confidence and instill confidence in everything you say.

Smile
When you’re stressed, a smile usually calms your face and usually helps you relax. An
introductory or casual smile indicates that you are enjoying the conversation and building
trust.

Handshake

Loss movement. The best approach is the Goldilocks approach. Do not move the
interviewer’s hand. But do not move your hands slowly and flexibly. Handshakes should be
firm and professional. If your palms are sweaty, dry your pants or skirt before touching your
speaking hands.

Poster

Sit up straight with your shoulders back and your feet flat on the floor. If you feel
comfortable but don’t feel very comfortable, it’s best to cross your legs. Be well prepared
and focus on the interviewer to answer as many questions as possible.

Networking

If you see someone else at work, mention them first. This is a great way to start an interview
because it shows that you have met other people in your business before and that an
interviewer can contact you for feedback.

Focus

The more you focus during the interview, the more successful you will be. Please pay
attention to the questions and answer them directly. If for any reason you feel you’re going in
the wrong direction, it’s a good idea to ask the interviewer if you’re heading in the right
direction. Your answer should start with a concrete truth, preferably a positive truth.

Authenticity and Honesty

 You won’t lose your body shape during the interview. This does not mean that you are fluent
in the language, nor does it mean that you know computer programs that you are unfamiliar
with. In some cities where you do not live, there is an opportunity for interviewers to find
false statements. Therefore, be honest and sincere to avoid hurt and humiliation.

Questions to Ask toward the End of the Interview

This important maintenance procedure is relatively simple and can be performed before the
actual maintenance. Using the survey above, prepare 5-7 questions to ask at the end of the
interview.

Topic Question
Goals of the I understand that your main goal is to complete X.
company, division,
Are you pleased with your progress so far?
department
I understand that should everything work out and I receive the offer, I
Goals for the would be responsible for Y.
position Would you expect that I will be able to do that in one month, three
months, or six months?
Is there any training I would receive prior to my first day?
Training program
Would I receive ongoing training, or is it basically on-the-job training?
Critical skills What two or three skills do you think are absolutely necessary to succeed
needed in this role?
Culture of the I’ve researched your website and learned that the culture is x, y, and z.
company Would you agree? Can you add anything to this?
How did you get your start in this business?
What are you most proud of in your time at this company?
Questions about the
What is the one thing about this company that you are most focused on
interviewer
improving?
To what do you attribute your success at this company?
Additional I read the speech the chairman gave at the X conference last month. In
 Topic Question
that speech, she mentioned the importance of leadership and that this
company is building a strong bench strength of leaders. How is that being
done?
I recently read a few articles about this company in The Wall Street
questions
Journal and on BusinessWeek’s website. The articles seemed to say X.
Do you agree?
I see that the stock has held steady lately. Can you tell me what you think
caused this increase (or decrease)?

Question Your Next Steps

The final question in the interview is about the next step you need to know. Check if the last
question achieved this. This shows that you are looking forward to it and showing the subsequent
process with the slack closed.
AFTER:
After the interview, there are steps you can take to increase the likelihood that a second round
will be called or offered. 4 steps to increase your chances:

1. Send a thank-you note.

2. Update all parties relevant to your search.
3. Create your follow-up strategy.
4. Set up additional targets.

E-mail a Thank-You Note before the Day Ends

Email is preferred over handwritten notes for a number of reasons. The interviewer will
immediately receive a note. We apologize for any inconvenience this may cause, but
sincerely, it is difficult to find a job. Demonstrate your ability to take simple, professional
notes and find contacts quickly. Thank you notes via email can be shared easily and
frequently by all respondents. This positive move keeps you positive for everyone involved.
Your email is an immediate opportunity to verify that you have the basic skills to do the job
well. Emails allow you to repeat your skills and point out specific topics that come up during
the interview. This is a solid proof of why you are a great employee. Emails may contain
articles about companies or interests you share with the interviewer. In most cases, you will
receive a thank you email from the interviewer. Some people think handwritten notes are
what sets them apart from others. This may be true, but I’m not sure if that ever happened.
You can cover all the bases by emailing and sending handwritten notes, but don’t use the
same word in both notes. We recommend using good quality or professional paper.

Update All Parties Relevant to Your Search

Meet other people during your job search and update their progress if they are helping you in
any way. This is often shared with others, so be careful when writing notes to company
representatives.

Map Your Follow-Up Strategy

After the interview, write down the expected follow-up on your calendar. Mark your calendar
if a company representative will contact you within a week. If you haven’t been contacted
yet, add another 3-4 days to your calendar and contact the company. So keep in touch to get a
positive result.

Set Up Additional Targets

Some targets cool down and others overheat, so you’ll need to work with at least 10 targets to
activate them. Most of the recruitment process consists of a number game. The more business
you do, the higher your chances of success.

When Things Go Wrong

No matter how prepared you are, things can go wrong. The following strategies may help
you solve the problem. Sorry if you forgot to turn off your phone and phone. Turn off the
phone immediately. If you’re late, don’t check the person’s number, but call ahead and ask if
you can continue the conversation. I apologize during the interview. If your closet has dents
(buttons open, socks, coffee spills on clothes, etc.), a little humor can help. If you don’t
 answer the question right away in the dark, make sure you’re on the right track or ask the
question again.

ANSWER NO: 4

PART A

IMPORTANCE OF A COVER LETTER:

When applying for a new role, it is important to write a meaningful cover letter and prepare a
resume for the company you are applying for. Job seekers often ignore letters, deliver last-
minute deliveries, and don’t have enough time to digest important and relevant information.

Making a first impression is very important. In a survey, the first letter determines your first
impression. Please introduce yourself and the course. Your cover letter is the first impression
a potential employer makes of you. This unique document shows managers and potential
employers hiring professionals and professionals for the first time. Not all candidates are
invited to an interview. Candidates were not invited to an interview. You need to use text to
get attention in this primary choice. To do this, prepare your letter for the specific situation
and make sure there are no spelling or grammatical errors. We often forget to add important
dates, recent experiences, and other important details to our resume. Update your resume
regularly to get the job of your dreams.

Few tips on how to write a cover letter are given below:

 Your cover letter should be only one page in length.

 The heading of your resume and cover letter should be identical. Heading should include
your name and contact information so your cover letter and resume can be reunited if they
get separated.

 Use simple language and the same font and style as your resume.
 Use a business format for dating and addressing your cover letter to the appropriate
person.

 A resume cover letter is a business letter. Use formal block paragraphs with spaces in
between.

 Your cover letter should consist of three paragraphs:-

1. The opening paragraph:

You must indicate the position you wish to apply for, the reason for the
application, and the position. Research and write about the company.
2. The job-matching paragraph:
In short, this section should cover your qualifications, education, experience and
interests, especially those that meet the needs of your employer. You need to tell
your readers why they care about you. You would like to introduce yourself as an
ideal candidate. The cover letter should also explain other important parts of your
resume that you want your employer to understand.
3. The closing paragraph:
This paragraph can be used to highlight one or two professional achievements that
are particularly relevant to the job. The last paragraph should end the letter
politely. Show that you can’t wait to see it. Paper cover: in honor of King Xyz
(your name)

PART B

7 THINGS YOU SHOULD NEVER INCLUDE ON YOUR CV:

1) PERSONAL INFORMATION; WHAT TO INCLUDE AND WHAT TO

EXCLUDE:
Basic personal data includes name, address, email and mobile phone. This information is
needed by someone to contact you. Make sure all contact details are up to date and on
your agenda. -Address your address must be accessible. # please refrain from linking to
 external pages even if you are registered at home. Do not list if you do not have an official
address or if you visit often you can enter your email ID instead.
- Email IDs
Your email ID is valid and should be checked regularly. Your resume may even include
your email ID. Be careful not to include your current company ID in your resume. # do
not add descriptive email IDs like SexySanju, Chorekha, Manjeet for Success. Choose an
adult job search email. - I prefer only groups around your name.
- Links.
Links and details must be entered on LinkedIn, Skype, website profile and portfolio. # do
not add links to company, university, or other websites on your resume.
- Photographs.
Photos must appear face-to-face in uniform and with a smiling face. There should be a
light background behind it. Make two copies of your resume, with or without photos. # Do
not send resumes with photos unless requested. You can be rejected without any reason
just by looking at your appearance. Also, photos are graphic files and are too large for
emails, which can cause errors when opening resumes and emails.
2) DO NOT INCLUDE STATEMENTS OF SELF-PRAISE AND EMPHASIS:
Many job seekers tend to put in declaratory statements in their “Objective”.
Here are some examples:
Objective: 
“Talented audience, reciprocal performance “I am looking for an intermediate or senior
position in an organization to join “I am looking for an award-winning national sales
manager in a business development environment. Employers They care very much about
what you have to say They just want what they want # Instead of a short summary, the
maximum score you can give them is 2-4 The value you give them is clear Start.
3) DO NOT INCLUDE EXPLANATIONS FOR JOB CHANGES IN YOUR CV:
Many job seekers feel they need to think about why they left their company in the past.
Example: “I quit my job because I had a child, had an accident, moved to avoid moving,
company costs fell, and the company closed. Because your description is interpreted
differently than the human resources manager. Consider the example above Yes from
someone else’s point of view Example: I had a baby last year and I have a one year
 problem - I take a break when I’m sick Oh had an accident? Was it a careless driver or
was hiding why was Baba sent?? The next time his father received another letter, he put it
aside. Costs are falling, businesses are shutting down, growth potential? Hello, it could be
someone with a problem, someone you can get over easily, or maybe because it is
irreversible. # do not include reasons for leaving your resume on your resume. One of the
reasons can be interpreted as wrong. Instead, if you are invited to an interview, you can
explain your job change.
4) DO NOT INCLUDE YOUR SALARY DETAILS:
Job seekers include information about their current salary or company commission (CTC)
number on their resume. They show it at their current job or get paid for every job they
work for. It is a big mistake to include salary information on your resume. This is because
companies have different pay systems. Also, if you are not interested in the structure, you
can ignore it. You may decline because you have increased your budget. You are unlikely
to be invited to an interview where there is an opportunity to negotiate or compromise
through engagement. # do not include salary information in your resume. Give yourself an
opportunity to discuss your rights during the interview.
5) DO NOT INCLUDE REFERENCES, UNLESS SPECIFICALLY ASKED:
There was a time when resources were an integral part of a resume. In the past, it was
difficult for job seekers to seek advice through good networks. If you have recently been
looking for a job without mentioning the resource on your resume, your employer should
know that you can provide the resource. So there is no need to say “resource needed”
Under the current circumstances, the responsibility for benchmark testing rests with the
contractor. Each company has its own terms and conditions. You can talk to customers,
bosses, other former employers or employees. So, if you’re chosen for the job, they’ll
probably ask for some references. # don’t add resources unless you need a resume. Your
resume has been extended for no reason. This can be done upon request.
6) DO NOT INCLUDE FAMILY DETAILS:
Job seekers provide information about spouse/father marital status, children, employment
and religion. This great piece of information gives your ideas you can’t control. The
company is not very interested in hiring married men, so why are they rejected without a
good opportunity? The presentation of personal data is not mandatory. People want to
 know what you can do to help their organization. So stick to your experiences rather than
your personal life and don’t include religion on your resume. This is often the basis for
prejudice and rejection. # do not include personal information on your resume.
7) DO NOT INCLUDE A CONCLUSION STATEMENT AT THE END OF THE CV:
Delete and include the statement section at the end of your resume. Make sure all
information is as honest and up-to-date as possible, dated and signed. You are notorious
for not lying. This is also biography and does not require the pronunciation of numbers. It
is an addition and takes up space. Is your resume. It is published as a book. .. It’s
competitive and you shouldn’t confuse what you send to others on your resume. Submit
your resume to limasehgal@gmail.com for free evaluation and comments on resume
errors and errors, as well as tips and advice to improve the impact of your resume and
surveys job. If you need advice on a general resume, job opportunities, interview tips, or
job search tips, you can also follow me on LinkedIn.

THIS IS AN OVERVIEW OF WHAT TO INCLUDE IN YOUR CV:

 Name and contact details – Placed at the top so nobody misses them
 Profile / Personal statement – Hook readers with a quick sales pitch
 Core skills section – Create a snapshot of your abilities
 Work experience – Prove the impact you make in the workplace
 Education and qualifications – Show that you have the right knowledge
 Hobbies and interests (maybe)