ME372CG

Trouble Shooting Guide 0925

Main Board troubleshooting
 Can’t Power On
• A.check all power have output or short to GND at below
0.80V V_VCC
0.90V V_VNNAON
1.00V V_1P00_VCCA ; V_1P00_VCCAS
1.08V V_1P08_VCC; V_1P08_VCCAON; V_1P08_VCCAS
1.22V V_1P22_VCCAON
1.80V V_1P80_AON; V_1P80_VCCAON;
2.80V V_2P80_VPROG1;
2.85V V_2P85_EMMC1;
3.30V +3VSUS;
5.00V +5VSUS;
8.20V V_LED;
• B.check MSIC_PWRGOOD, MSIC_RESET_N have 1.25V or not
• C.check or exchange PU8401, U1 & U1001
• Check V_1P22_VCCAON’s to GND impedance
have1.5k or not, check V_1P80_VCCAON’s to
GND impedance have 3k or not.
• I2C_2_SDA & I2C_2_SCL need have 1.8V
Because Intel IA FW will check gauge at boot
first, if I2C fail the gauge IC can’t by read.
 Display fail
• Check LCD J6303
• Check LCM FPC
• Check VCC_LCD3V3 U2101 have 3.3v or not.
• Check LCD_1V8 U2102 have 1.8v or not.
• Check V_LED (PSR8902) have 8.2V or not.
• Check LCD_BL_EN(PR8909) have High(3.3V) or not.
• Check MIPI single have (0.1V~0.3V) or not.
• Check LED_PWN_R (PR8907) have near 5KHz PWM or not
• Check P_BL_LX_S(PL8901#2) have 1MHz PWM or not.
Display
Display
 TOUCH

• Check CON9705、 CON9706 have problem or not

• Check D1V8(C9907.1) have 1.8V or not
• Check A3V3(C9835.2) have 3.3V or not
• Check I2C_0_SDA, I2C_0_SCL have 1.8V or not
• Exchange U7315
 ISP
• The VDD_ISP_1P2 need have 1.2V,if no, check
L24 &U15
• The AVDD_ISP_2P8 need have 2.8V,if no,
check R330
• the VDDIO_CAM need have 1.8V,if no,check
R250
• The I2C_4_SCL, I2C_4_SDA need have 1.8V,if
no, check R2221, R2222
 5MP Camera
• Check Camera have problem or not
• Check CON2301
• Check near parts have open or lose or broken
• The V_2P80_CAM0 need have 2.8V,if no,please
check L2306,U2301
• The VDD_2V8_VCM need have 2.8V,if no,check
L2307
• The VDD_1.8V_CAM0 need have 1.8V,if no,check
L8
 1.2MP Camera
• Check Camera
• Check CON2302
• Check near parts have open or lose or broken
• The VDD_1.8V_CAM1_L need have1.8V,if no,
please checkL2309
• The V_2P80_CAM1 need have 2.8V,if no,
please check L2308
 USB無法辨識
• Check Usb board CON3, CON1
• Check MB U1801,CON1
• Check MB U1801’s voltage +VDDIO_ULPI0,
+VBATA_ULPI0 have 1.8V and 3.3V
 E-compass
• Check U41
• AVDD_ECOM and V_1P80_VCCAON have normal
voltage or not
• ECOM_I2C_SDA and ECOM_I2C_SCL have work or
not
• Exchange U41
 Light sensor + Proximity Sensor
• Check sensor board CON4
• Check SUB2_3V3 and SUB2_1V8 have normal voltage。
• Because MB board and form case have a gap , so ME
add a Rubber to hold MB board , let Proximity sensor
can do calibration,
 Hall sensor
• Check U17
• Check Part have open or not
• Check have bump or lost
 Speaker no sound
• Check U2601 Power have fail or not
• Check Speaker chip have normal or not
• Calls when the sound is abnormal, the Analog
I2S Switch U2605 have problem
 Can not Charger
• Check have over discharge or not (the battery votage
need >3.6V)
• When plug in adapter the USB_ULPI_CHRG_DET will
pull low, plug out is High
• Check PU8101
• Check I2C_2_SCL, I2C_2_SDA voltage have on not.
ME372CG PAD POWER Check
ME372CG Power Structure
Charger IC
(SMB345ET-1942Y) PMIC Power
5V SNB5072CZNBR
Micro-USB
USBIN
Connector
VSYS=3.6V~4.45V
+5VSUS
VSYS
HPA02269RSAR

+3VSUS
SN225220DSJ
Battery
CHGOUT
(2.0V~4.35V)

V_LED
RT8511AGQW

Other
Power
 Charger can not charge
• Check battery have over discharge
• When battery by discharge ,you need charge battery over 30
Minute ,because this is Protection mechanisms
Can not Charge
• USBIN Charging Error (1/2)

1. ASUS Adapter Plug-In

2.Check CHG_USBIN_S =5V(±0.5V)

3.Check CHG_MIDUSBIN_S=5V(±0.5V)

4.Check 3.6V<VSYS<4.45V
Can not Charge
• USBIN Charging Error (2/2)

5.Check CHG_EN#<0.4V

6.Check 2.0V<BAT<4.35V

7.Check VSYS(PC8104) ≥ BAT(PC8107)+0.1V

8.Check 2V<CHG_THERM<4V
 Can not Charge
• CHG_USBIN_S need have 5V(±0.5V)
• If no check or exchange PL8101
 Can not Charge
• CHG_MIDUSBIN_S need have 5V(±0.5V)
• If no, check or exchange PU8101、PC8110
• Check 3.6V<VSYS<4.45V or not
• If no, check or exchange PL8102
 Can not Charge
• CHG_EN# need <0.4V
• If no, check or exchange PR8117.
 Can not Charge
• Check 2.0V<BAT<4.35V
• If no, check BAT、BAT_CON.
• Check 2V<CHG_THERM<4V
• If no, check or exchange PR8116、PR8115、PRT8101
 No +5VSUS
• P_+5VSO_VBAT_20 need have 3.6~4.45V
• If no, check or exchange PL8201
• P_+5VSO_SW_S need have3.6~4.45V
• If no, check or exchange PL8203
BAT=3V~4.35V
VSYS
+5VSUS
Irat=2A
PL8201 PL8203
30OHM 120m il 6.8UH
P_+5VSO_SW_S
60 m il
1 2 1 2

22UF/6.3V

22UF/6.3V

22UF/6.3V
5x5x1.2m m
1

PU8201
1

1
PC8201 PC8202 PC8203 HPA02269RSAR +

4
3
2
1

1
0.1UF/16V 22UF/6.3V 22UF/6.3V PCE8200
2

PJ8201 100UF/6.3V

SW2
SW1

VOUT1
NC
2

SHORT_PIN

2
PC8204

PC8205

PC8206
@
GND 18
GND GND 5 GND3 17
GND GND

2
6 PGND1 GND2 16
7 PGND2 VOUT3 15 GND GND GND GND
P_+5VSO_VBAT_20 8 PGND3 VOUT2 14 P_+5VSO_FB_5

2
VBAT FB 13
GND1
SYNC

PSR8202
LBO
LBI

EN

R0402
@
GND nbs_r0402_short_h16_001s
9

1
10
11
12

PR8203
680KOhm
@ 1 2 P_+5VSO_FB_R_5
P_+5VSO_SYNC_5
P_+5VSO_EN_R_5

PSR8210 0Ohm
1 2 P_+5VSO_LBI_10
2 1
nbs_r0201_h10_000s
1

PC8207
100PF/25V
2

PSR8211
0Ohm PR8204
nbs_r0201_h10_000s 75KOhm
2

Vo=0.5*(1+R1/R2)=5.03V
GND
GND
 No +5VSUS
• P_+5VSO_EN_R_5 need have 3.6~4.45V
• If no, check or exchangePSR8241、PSR8242、PR8241、
PR8243P_+5VSO_EN_10 need have 1.8V

VSYS
VSYS

1
PR8243
470KOhm
nbs_r0201_h12_000s PSR8242 @

1
R0402

2
EE check PSR8241 @
PR8242
1MOhm P_+5VSO_EN_L_5
nbs_r0402_short_h16_001s
1 2 P_+5VSO_EN_R_5
R0402 nbs_r0201_h12_000s EM6K1-G-T2R
nbs_r0402_short_h16_001s PQ8241A

6
1 2 Rdson=13Ohm/Vgs(th)=1.5V
4 P_+5VSO_EN_10
PQ8241B P_+5VSO_EN#_5 2
EM6K1-G-T2R

1
3
Rdson=13Ohm/Vgs(th)=1.5V

P_+5VSO_EN_5 5
GND
4
1

PC8241
PR8241 0.1UF/16V GND
2

1MOhm
nbs_r0201_h12_000s @
2

GND GND
Part Ref. 41~50
 No +3VSUS
• P_+3VSO_VIN_S、P_+3VSO_LX1_S、P_+3VSO_LX2_S need
have 3.6~4.45V
• If no, check or exchange PL8301、PL8302.
• P_+3VSO_EN_5 need have 3.3V
• If no, check or exchange PR8308、PR8307
BAT=3V~4.35V
VSYS PL8301
P_+3VSO_VIN

1
30OHM
2
100m il P_+3VSO_LX1_S
PL8302 2.2UH
P_+3VSO_LX2_S

Irat=2.75A
1

1
PC8302 PC8303 4.4x4.2x1.2m m
PC8301 22UF/6.3V 22UF/6.3V
0.1UF/16V PU8301
2

2
8 6
9 L1_1 L2_1 7
GND GND GND L1_2 L2_2
P_+3VSO_VIN_S 11
10 VIN2 4
PS/SYNC , EN VIN1 VOUT_1 5
12 VOUT_2
Hi ----> over 1.2V EN
EE check P_+3VSO_VINA_10 1 FB
3
Low --> under 0.4V VINA
PR8308 14
1 2 P_+3VSO_PS/SY NC_5 13 PG
86 P_+3VSO_EN_5 PS/SY NC
100KOHM 15
1

1
2 PGND
PC8309 PC8304 16 GND1
PR8307 GND2 GND
0.1UF/16V 2 0.1UF/16V

2
1MOhm
nbs_r0201_h12_000s SN225220DSJ
2

GND GND
GND GND

PR8301 0Ohm
1 2
4 P_+3VSO_SY NC_5
nbs_r0201_h10_000s 1
PSR8302
0Ohm
@
2

nbs_r0201_h10_000s

GND
 No BL Power
• P_BL_PIN_S need have 3.6~4.45V
• If no, check or exchange PL8901
• IC VIN need have 3.6~4.45V
• If no, check or exchange PU8901.
 No BL Power
• Check P_BL_PWM_10 signal have normal or not.
• Check LED_PWN_R is normal or not
• If no, check or exchange PR8907
• P_BL_EN_10 need have 3.3V
• If no,check or exchange PR8909
 No BL Power
• P_BL_FB_40 need have 0.2V
• If no, check or exchange PR8904、PR8905.
Thank You!
ME372CG RF Trouble Shooting
RF Block Diagram
RF Function Block

GPS
Modem RF

WiFi
 No Signal

WiFi GPS

Checking GPS or WiFi spring is broken or not Checking 3G antenna connection

 GPS no function

1. Check GPS_VDD_IO_1V8 and GPS_VDD_BAT_3V3

2. Check GPS_TCXO is 26MHz or not
 GPS signal too low

1. Check RFU6802 for REG_1V8 and GPS_LNA_EN

 WiFi no function

1. Check WiFi_BT_VDDIO_1V8 and WiFi_BT_VCC_3V3

2. Check BC_XTAL_OUT is 37.4MHz or not
 WiFi 2.4G or 5G no signal

1. Check BTWL_2G_iTR3_RF for 2.4G WiFi/BT with spectrum analyser

2. Check WL_RX_A for 5G Rx and WL_TX_A for 5G Tx with spectrum analyser
Modem RF no function

1. Check modem RF each power

line
2. Check OSC6401 output for
26MHz
 Modem Tx/Rx

TX:
1. Check RFU6508 power pin RFE_VDD_PA and V_SYS_PA_PMU
2. Check HB_RFIN for high band and LB_RFIN for low band with spectrum analyzer
RX:
1. Check RFU6502
 Modem Re-calibration
• If change below component, modem need re-
calibration
– RFU6502
– RFU6501
– RFU6301
– RFU6302
– RFU6401
– BBU300