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Coronavirus Pandemic: Coping with the Psychological Outcomes, Mental


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DOI: 10.36811/ojda.2020.110005

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Coronavirus Pandemic: Coping with the Psychological Outcomes,
Mental Changes, and the “New Normal” During and After COVID-19
DOI: https://doi.org/10.36811/ojda.2020.110005 OJDA: June-2020: Page No: 07-19

Open Journal of Depression and Anxiety


Review Article Open Access
Coronavirus Pandemic: Coping with the Psychological Outcomes, Mental
Changes, and the “New Normal” During and After COVID-19
Hiba Takieddine1, Samaa AL Tabbah2*
1
Clinical Psychologist, Lebanese University, Psychology Department, Beirut, Lebanon
2
Clinical Pharmacist, Lebanese American University, School of Pharmacy, Beirut, Lebanon

*Corresponding Author: Samaa Al Tabbah, Lebanese American University, School of Pharmacy,


Beirut, Lebanon, Email: Samaa.tab@hotmail.com

Received Date: May 19, 2019 / Accepted Date: May 21, 2019/ Published Date: Jun 01, 2020
Abstract
Coronavirus disease 2019 (COVID-19) is a highly infectious disease that has rapidly swept across the
world, inducing a considerable degree of fear, worry and concern in the population at large and among
certain groups in particular, such as older adults, healthcare providers and people with underlying health
conditions. Authorities around the world tried to prevent the virus spread by imposing social distancing
measures, quarantining citizens and isolating infected persons. Apart from its physical impact, COVID-
19 pandemic has brought numerous changes to people’s lives. It changed daily routines, caused
worldwide economic crisis, increased unemployment, and placed people under emotional and financial
pressures. It affected people psychologically and mentally especially in terms of emotions and
cognition. During the acute crisis, everyone to varying degrees experienced fear of infection, somatic
concerns, worries about the pandemic’s consequences, loneliness, depression, stress, as well as
increased alcohol and drug use. As part of its public health response, the World Health Organization
(WHO) has worked with partners to develop a set of new guidelines and messages that can be used to
prevent, manage, and support mental and psychological well-being in different vulnerable target groups
during the outbreak. Whether people like it or not, the psychological sequela of this pandemic will
emerge and persist for months and years to come leading to long-term consequences. New lifestyles
and “New Normals” will surely emerge. The main purpose of this review is to summarize the impact
of coronavirus pandemic on the psychological and mental health of people around the world especially
vulnerable groups. It also presents the relevant intervention actions and recommendations to cope
efficiently and effectively with the psychological short-term and long-term outcomes, mental changes,
and the “New Normal” during and after COVID-19.
Keywords: COVID-19; Coronavirus, Psychological; Mental; New Normal

Cite this article as: Hiba Takieddine, Samaa AL Tabbah. 2020. Coronavirus Pandemic: Coping with
the Psychological Outcomes, Mental Changes, and the “New Normal” During and After COVID-19.
Open J Depress Anxiety. 2: 07-19.

Copyright: This is an open-access article distributed under the terms of the Creative Commons
Attribution License, which permits unrestricted use, distribution, and reproduction in any medium,
provided the original author and source are credited. Copyright © 2020; Hiba Takieddine

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Coronavirus Pandemic: Coping with the Psychological Outcomes,
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DOI: https://doi.org/10.36811/ojda.2020.110005 OJDA: June-2020: Page No: 07-19

Introduction range of mental health concerns from anxiety


and anger to sleep disturbances, depression and
Coronavirus disease 2019 (COVID-19) is a post-traumatic stress disorder (PTSD). Weeks
highly infectious disease caused by Sars-Cov- of self-isolation with signs that the coronavirus
2 (Severe Acute Respiratory Syndrome pandemic is not going to end soon brings the
Coronavirus 2) [1]. Since its emergence in most optimistic person near pessimism
China, the virus has spread to every continent wondering just how long will this last [18].
of the world [2]. The World Health Understanding the psychological and mental
Organization (WHO) has identified it as a health response after a public health emergency
pandemic and a public health emergency of could guide authorities, healthcare
major international concern [3,4]. The virus professionals, and communities in helping
spreads mainly among people through close populations to cope with current disasters and
contact, often via small droplets produced be prepared for new ones [14,15]. The main
during coughing, sneezing, talking or purpose of this review is to summarize the
touching a contaminated surface [5-7]. impact of coronavirus pandemic on the
Countries raced to stop the virus spread psychological and mental health of people
through testing and treating patients, carrying around the world especially vulnerable groups.
out contact tracing, recommending hand It also presents the relevant intervention actions
washing, and enforcing the use of Personal and recommendations to cope efficiently and
Protective Equipment (PPE) [8-10]. In effectively with the psychological short-term
addition, authorities around the world tried to and long-term outcomes, mental changes, and
prevent the virus spread by imposing social the “New Normal” during and after COVID-19.
distancing measures such as restricting travel,
canceling large gatherings like sports events, Psychological and Mental Health
concerts and schools, quarantining citizens Changes During COVID-19 Pandemic
and isolating suspected infected persons
[11,12]. Dozens of cities around the world In response to the accelerating COVID-19
were deserted as people stayed indoors, either pandemic, increasingly stringent measures are
by choice or by quarantine imposed by their put in place to slow the spread of coronavirus
governments [13]. Apart from its physical by keeping people apart, banning all non-
impact, the COVID-19 pandemic has brought essential activities and asking residents to stay
numerous changes to people’s lives. This at home [19]. Worldwide, colleges and offices
quarantine and social isolation, changed daily have gone entirely online, schools and
routines, caused economic crisis, increased restaurants have closed down, and nursing
unemployment, and placed people under homes have stopped accepting visitors [12].
emotional and financial pressures [14]. The
uncertainty and low predictability of COVID- In light of these devastating changes, people are
19 affected people psychologically and facing three immediate responses [20,21]:
mentally especially in terms of emotions and ,
cognition. People were concerned about getting 1. Health response: by adhering to the health
sick, how long the pandemic will last, and what guidelines to combat the virus.
the future will bring [15]. In addition, 2. Survival response: by trying to maintain
information overload, rumors and food supplies and essential health products.
misinformation made their lives feel 3. Economic response: by struggling to keep
uncontrollable and they had no idea what to do up with what is left from their finances
[16,17]. A recent study by medical journal where most of them have lost their main
“The Lancet” notes that the psychological source of income as well as most of their
impact of quarantine can be great, leading to a savings as a result of the economic crisis.

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The effects of these responses can translate conditions exacerbated, developing what
into a range of individual emotional clinicians call "double depression," where a
reactions (e.g., insecurity, confusion, persistent depressive disorder is overlaid
distress or psychiatric conditions, with an episode of psychological pain.
emotional isolation, and stigma) that are
then echoed by communities (because of Most Susceptible Groups to the Adverse
work and school closures, economic loss, Psychological and Mental Effects of
inadequate medical resources, and poor COVID-19
distribution of necessities) [22-24].
According to the Centers for Disease Control
Mental health concerns could be exacerbated by and Prevention (CDC), some groups may be
quarantine-related stressors such as fear of more susceptible to coronavirus psychological
infection, boredom, frustration, inadequate and mental effects than others, and they may
supplies, lack of information, financial loss, and respond more strongly to the stress of this crisis,
stigma associated with contracting the disease. in particular [28,29]:
In addition to that, long-term quarantine or
complete social isolation (without existing 1. Infected people: Infected people in
compensatory methods) could aggravate isolation may experience boredom, anger,
anxiety, depression and a sense helplessness and loneliness. Moreover, the symptoms of
[18,25]. Moreover, COVID-19 can cause the viral infection such as cough and fever
psychological responses such as increased may also cause psychological and mental
worry about children being at home alone distress and anxiety among this group [30].
(during school shutdowns etc.) while parents 2. People who live in nursing homes or
have to be at work and risk of deterioration of long-term care facilities: The common
physical and mental health of vulnerable characteristic of nursing homes and long-
individuals if care support is not in place [26]. term care facilities, and the type of
population served (generally older adults
Types of Reactions to the COVID-19 often with underlying medical conditions),
Crisis put those living in nursing homes at a
higher risk of infection and serious
In addition to the stresses inherent in the disease psychological and mental illness from
itself, mass-home containment directives COVID-19 [31].
(including home-stay orders, quarantine and 3. Elderly people: Although COVID-19 can
isolation) raise concerns about how people will affect any group, the older a person is, the
react individually and collectively. greater the risk of serious illness. Older
Approximately, there are four types of people’s adult immune systems get weaker with age,
reactions to the COVID-19 crisis and the making it more difficult to fight off
conditional social isolation [27]: infections. Moreover, older adults
commonly suffer from chronic diseases that
1. Some people take it all step by step relying may increase the risk of severe illness from
on a foundation of psychic stability. COVID-19. Due to this situation, elderly
2. Others are the worried ones who need only people may suffer from psychological and
some first aid psychologically. mental health problems such as stress,
3. A third group which has not experienced anxiety, depressive symptoms, insomnia,
these psychologic disorders before and now denial, anger, and fear [32].
are thrown into them. 4. People with chronic diseases: People with
4. Lastly, many who have already had major chronic diseases like asthma, chronic lung
depressive disorders may have their disease, diabetes, heart conditions, and

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chronic kidney disease have reduced ability themselves and others for signs of distressed
to fight infections, including viruses like psychological and mental health in order to
COVID-19. Moreover, there is huge distinguish between ordinary fear and the
concern that if these patients get infected, beginnings of a breakdown. Signs and
they may remain infectious for longer than symptoms may include [36,37]:
other COVID-19 patients. This situation
may increase the fear among this group and 1. Fear and anxiety: It is normal to be
thus lead to further psychological and worried about contracting or spreading
mental complications [31]. COVID-19. The virus is highly contagious,
5. Immunocompromised people: People people are concerned and worried about
with weakened immune systems have less their own health, worried about falling ill
ability to fight infectious diseases, and dying, and worried about losing people
including viruses such as coronavirus. they love. All of these feelings lead to fear
There is great fear and worry among this and anxiety. Moreover, people are worried
group that they are more susceptible to about unpredictable shortages in food
coronavirus infection which may lead to supplies, medications, and regular medical
death. This fear puts them, under huge care or community services that may be
pressure and stress and may lead to mental disrupted by the closure of facilities and
health deterioration and psychological public transport [38].
distress [31]. 2. Depression and boredom: During a lock-
6. People with preexisting psychiatric, or down period, the normal daily routines are
substance use problems: A rapidly completely empty. People stay at home
moving disease can aggravate the rather than go to work, kids take online
challenges for anyone with a preexisting classes rather than go to school. With so
mental health condition or a problem with much uncertainty it is almost impossible to
substance abuse. People in this group are get into a rhythm. All of this leads to
hit harder, coronavirus is a double crisis, boredom and depression [36].
and the present moment is one of 3. Feeling socially isolated: Psychologists
intensified distress [33]. note the difference between living alone
7. Health care providers: This group is and loneliness. Some people live alone and
particularly vulnerable to emotional have no family, and they usually don’t
distress in the current pandemic, given their think much about it. But, as the new virus
risk of virus exposure and infection, forces them to socially distance, they start
concern about infecting their loved ones, feeling lonely. They miss the ability to see,
shortage of personal protective equipment chat, hug, or spend time with friends. Life
(PPE), exhaustion due to longer working seems shallower, more like survival than
hours, and involvement in resource living, especially if they live alone [39].
allocation decisions that are ethically and 4. Anger, frustration or irritability: This
emotionally draining [27,34,35]. trio of feelings has its root in the fact that
people have to control so many things at
Signs of Psychological and Mental once and to respond to so many
Health Changes During COVID-19 emergencies as previously mentioned. All
this pressure they are facing will be
According to the American Psychological translated into anger, frustration, and
Association (APA), there’s a spectrum or a irritability [40].
range of emotions people are expected to have 5. Changes in sleep patterns: There is a
during this coronavirus pandemic. In addition, common association between anxiety and
the CDC notes that people should look within sleep disturbances. During this pandemic,
people get worried about their job security,

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their savings, and their loved ones. There other diseases and dangerously delaying
are also people who are ‘hooked’ to life-saving treatment over fears that they
COVID-19 news alerts and its ongoing may contract the coronavirus in emergency
statistics stream. The stress from thinking rooms and hospitals [45]. This mixed bag
about all this reflects on their sleep quality. of emotions could reflect how affected
They could either have a problem with people really are, according to experts, the
sleep onset or they could have a problem more severe the isolation, the more severe
with sleep maintenance [36,41]. the psychological impacts and symptoms.
6. Changes in eating habits: As a result of
the coronavirus pandemic people started Prevention and Management of
questioning their vulnerability and Psychological and Mental Health
immunity to disease and illness. They Conditions During COVID-19
started re-evaluating their diets and
lifestyles on a daily basis. The coronavirus Although knowledge is increasingly available
pandemic, and its associated lockdowns, for the medical aspects of the pandemic, there
have had a profound impact on their eating is little information and guidance for health care
habits. Many of them, locked up in their facilities and practitioners about how to handle
homes and unable to visit restaurants, the psychological implications of large-scale
turned to home cooking and baking, disasters such as COVID-19 Pandemic [46].
looking for products with disease Nevertheless, the good news is that some
prevention and immunity boosting governments have stepped up to address those
ingredients. Conversely, there are those for mental health stressors. They reported what
whom the opposite is true where they have should be done by communicating quarantine
reported that in response to the crisis they guidelines and measures, with an emphasis on
are actually eating less healthily. Reasons special vulnerable target groups. By addressing
for that include more boredom and some of these stressors, governments can help
temptations at home. They had started lessen the impact that quarantine can have on
snacking and snacking more, and practicing the psychological and mental health of people
binge eating habits [42]. facing this pandemic [47,48]. Moreover, the
7. Worsening of mental health conditions: World Health Organization and the Centers for
Coronavirus can have a significant impact Disease Control and Prevention have issued
on everyone's mental health, but guidelines to effectively cope with the COVID-
particularly on those with pre-existing 19 outbreak and prevent mental health
mental illness. Both the anxiety of problems during this pandemic. The
contracting the disease as well as the summarized guidelines are as follows [37,49]:
increase in loneliness and isolation can
worsen and trigger mental illness For General Population [37,49,50]
symptoms in those people [36].
8. Increased use of alcohol, tobacco, or 1. Stick to trustworthy information
drugs: The impact of COVID-19 has left sources: Stay informed about the situation
many people with feelings of stress, via reliable sources such as the (CDC), the
anxiety, and depression. They may start (WHO), as well as the trusted local public
using alcohol, tobacco, or drugs as a coping health authorities.
mechanism and as a temporary relief for 2. Limit media intake and follow-up: Limit
those symptoms [43,44]. the news and social media intake to avoid
9. Avoiding medical care due to fear of feeling overwhelmed. Limit how often you
being infected while in care: COVID-19 check for updates. Constant monitoring of
fears are making people avoid medical care. news and social media feeds can quickly
Patients are ignoring their symptoms of

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turn compulsive and counterproductive and it will pass. Remember that these are
fueling anxiety rather than easing it. temporary measures and you are not alone.
3. Create a daily routine: Make a to-do list
of all the things you want to achieve each For Parents [51]
day to create a sense of normality and
productivity. 1. Talk to your child or teen about the
4. Take care of your body: Eat healthy well- COVID-19 outbreak. Answer questions
balanced meals, get plenty of sleep, and and share facts about COVID-19 in a way
exercise daily. That could include that your child or teen can understand.
conducting indoor workout classes, 2. Reassure your child or teen that they are
stretching or practicing meditation. safe. Let them know it is ok if they feel
5. Consume less coffee: Less coffee can be upset.
better for the naturally anxious and 3. Deal with your own stress so that they can
occasionally uncontrollable personalities. learn from you how to cope.
Move onto more water at some point. Keep 4. Limit your family’s exposure to news
your focus once you’re awake and working coverage including social media. Children
at a pace that suites you. may misinterpret what they see and hear
6. Stay connected: Stay in touch with and can be frightened about something they
colleagues, friends and family via phone do not understand.
calls, texts, social media and video 5. Try to keep up with regular routines. If
conferencing. Social distancing is not easy. schools are closed and there is no online
Keep communicating with the outside learning, create a schedule for learning or
world as much as you can. fun activities. Connect with your friends
7. Prepare a stock of medical supplies: and family members and advice your child
Prepare at least a 30-day supply of or teen to connect with their friends and
prescription medications. Also, worth family members as well.
having are over-the-counter pain relievers, 6. Be a role model so that your children can
antacids, cough and cold medicines, and feel at ease. Children and teens react partly
vitamins where necessary. It is advisable to on what they see from adults around them.
ask your doctor for extended prescription When parents and caregivers deal swith the
supplies to cover you over the quarantine COVID-19 calmly and confidently, they
period. can provide the best support for their
8. Avoid burnout: Set strict limits to your children.
work from home to avoid becoming
overwhelmed and make time to unwind. For People with Pre-existing Psychological
9. Try something new: While many of us and Mental problems [52-55]
may be reluctant to break away from what
we already know and enjoy, quarantine 1. Continue with your treatment and be aware
time is an ideal time to try some new things. of any new or worsening symptoms.
Many of us will try to learn new valuable 2. Immediately consult your doctor whenever
skills as we engage in self-entertainment. It you feel psychologically or mentally
might be reading, writing, painting, deteriorated.
drawing, knitting, music learning, or a
million other things. Whatever you enjoy For Healthcare Workers [56,57]
and makes you happy is the right answer
here. 1. Remember your mission: Always
10. Take one day at a time: Try not to project remember why you chose this path.
too far into the future. It is a difficult period Remember that despite the present
challenges and frustrations, your mission is

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a noble one: taking care of those in need at responses, intrusive memories and/or
a time of great uncertainty. Remember the feelings of hopelessness. If symptoms
importance and meaning of your work. persist or worsen over time, talk to a trusted
2. Build your resilience: Build resilience colleague or seek professional help.
through any method, whether physical,
psychological, or spiritual to help you face For Managers and Team Leaders in
hard times. Resilience helps you bounce Healthcare Facilities [58,59]
back from stressful situations. It helps you
view difficulties as challenges and become 1. Take care of your staff: Protect your staff
proactive in your response. Resilience is a from chronic stress and poor mental health
feature which can be learnt through as much as you can, so that they can support
practice. patients and because it is the right thing to
3. Focus on the present: Whatever you are do.
going through shall end, and focusing on 2. Create an environment of open
the present will give you the opportunity to communication: Encourage staff to
become your best self. Try not to think discuss their concerns openly, ask
about the following weeks or months to questions, and support each other. Provide
come. Focus on doing the best you can with brief regular forums to update staff on the
whatever means you have now. Don’t stress practice status and how management is
about things that are out of your control. addressing challenges.
4. Be realistic but stay positive: It is easy to 3. Adjust staffing procedures and
lose yourself in negative thoughts. schedules (where possible): Rotate
Anticipate upcoming problems, but don’t workers from higher-stress to lower-stress
let them turn you down. Remember the functions. Partner inexperienced workers
patients you helped to recover and those with more experienced colleagues, who can
you helped to comfort in the most difficult provide support, monitor stress, and
times. reinforce safety practices. Implement
5. Take breaks from the news and social flexible schedules for workers who are
media: Step away from your computer and directly affected or have a family member
smart phone from time to time. When affected by the outbreak.
returning online, focus on information from 4. Offer access to psychological and mental
trustful sources, not just sources in your support: Provide access to psychological
social media feed. You don’t have to take and mental support sources for staff
in everything produced by a 24/7 news responding to the outbreak, making this as
cycle. much of a priority as ensuring their physical
6. Practice self-care: Take care of yourself, safety.
eat healthy food, stay active, exercise
regularly, and rest between shifts. De-stress For Older Adults [60,61]
in healthy ways and avoid smoking or
drugs. When being at home, shut off any 1. Ensure you have enough medication
thoughts related to your work, watch a doses: If you need a repeat prescription,
movie or listen to calm music, connect with call your family physician. Allow someone
your loved ones even if it is only through else to pick up the prescription and
video-calls. medication, even if you feel fine and have
7. Perform regular check-ups for yourself: always done this yourself. Organizations
Screen yourself for symptoms of recommend having additional drugs on
depression or stress such as prolonged hand for quarantine situations. 30-day
sadness, extreme fatigue, sleeping supplies are typical and often advised.
difficulties, exaggerated emotional

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2. Continue taking your regular 2. Pay attention to your own needs and
medication: It is important for anyone who feelings: Engage in healthy activities that
has to take regular medication to continue you enjoy and find relaxing. Exercise
with this, especially if you have chronic regularly, maintain regular sleep routines
conditions or other illnesses that requires and eat healthy food.
that. 3. Stay away from too much news which
3. Eat healthy food and never skip meals: can create negativity: A continuous
Changes in the type of food eaten due to stream of news reports about an outbreak
changes in food availability during can cause anxiety or distress to anyone.
lockdowns may precipitate the Seek information updates and practical
exacerbation of chronic illnesses in elderly guidance only during the day and at specific
adults. Therefore, eating healthy food and times and avoid listening to or following
never skipping meals is highly advisable. rumors that make you feel uncomfortable.
4. Learn and perform simple daily
exercises to practice at home: Lack of Long-Term Consequences of COVID-19
exercise and movement during lockdown Pandemic on Psychological and Mental
may lead to deconditioning and body Health
deterioration with subsequent weakness
and falls. Performing daily exercises and Even for those who weren’t directly affected by
simple movements is recommended. COVID-19, the pandemic has been a significant
5. Know in advance where and how to get stressor on everyone’s life. People may have a
practical help: Early identification of any strong emotional reaction which may last for
health issue may help prevent decades after the pandemic recedes [63].
hospitalization. Where appropriate, do not Deterioration of social networks and
hesitate to accept available home care economies, stigma towards survivors of
services, which may be essential to COVID-19, increased anger and aggression of
preserve your health during COVID-19. frontline workers, possible mistrust of
6. Keep regular schedules and keep in information provided by official authorities, are
touch with loved ones: As much as some of the long term consequences of
possible, keeping regular phone calls or COVID-19 predicted by the Inter-Agency
video conferencing with friends, family, Standing Committee on Mental Health and
and caregivers can be very helpful during Psychological Support (IASC). [64]. Those
lockdown periods. who struggle with other mental health
7. Sleep and maintain circadian rhythms: conditions, such as anxiety or depression, or
Sleep is critically important to cognitive who have a previous history of trauma, may be
functioning and the immune system. One of at increased risk of long-term distress.
the simplest recommendations that can be Similarly, healthcare workers providing
given to older adults to help prevent disease frontline services, as well as people who have
transmission and mitigate anxiety is to lost their loved ones or jobs due to the disease
sleep well. may be at higher risk of developing long-term
problems [65]. Some of these consequences
For People in Isolation [62] could be due to realistic dangers, but many
could be due to lack of knowledge, rumors and
1. Stay connected and maintain your social misinformation. On the other hand, some
network: Try to keep your daily personal people may have positive experiences, such as
routines as much as possible, or create new pride about finding ways of coping with this
routines if you can. Stay in touch via phone, pandemic [66].
e-mail, social media or video conference.

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The “New Normal” After the COVID-19 permanent until someone wins the billion-
Outbreak dollar prize for a vaccine. The cost will be
loss of schools, economic hardship, mass
COVID -19 crisis is different from any other unemployment, psychological pain,
crisis. It’s like being diagnosed with cancer. shattered marriages. A crisis as big as the
The year or years that follow the lifting of stay- "Great Depression".
at-home orders won’t be true recovery, but 3. A “New Normal” of alternation between
something better understood as “adaptive easing of restrictions to turn the economy
recovery” or as the “New Normal”, in which we back and between permanent lockdown
learn to live with the virus even as we look again when new outbreaks occur. This
forward to medical progress in eradicating it. cycle will alternate until herd immunity
Life during COVID-19 and after it is the “New increases and physical distancing no longer
Normal” There is no returning to memories of becomes necessary.
what was before [67]. Meanwhile, during our 4. A “New Normal” where the world will
“New Normal”, we will need to continue trend towards working at home, shopping
monitoring and testing for COVID -19, at home, conferencing from home, and
applying a vigorous public health approach to maybe even virtually travelling to other
slow down the virus spread by isolating, cities from home. There will be a trend to
treating, contact tracking, and taking make one’s home self-sufficient. This trend
appropriate measures, to physically distance could lead to more recluses, more shut-ins,
ourselves from others [68]. After this crisis and more people who create cocoons in
ends, what does our “New Normal” look like? their homes or apartments to protect
How are we going to reinvent ourselves? How themselves from germs in the outside
optimistic or pessimistic shall we be? There is world.
a spectrum of possible post-coronavirus 5. A “New Normal” where fear of infection
futures, no straight line from here to there. could make people more weary, more
Futurists have begun to imagine the post- anxious, more germaphobic about trains,
coronavirus era. It is rather the beginning of a planes and shared cars. Masks will become
“New Normal” for all of us. A way that a wardrobe priority. No kisses, no high-
minimizes the risks of COVID -19 but allows fives, no handshakes. We are going to move
us to earn our living, educate our children and into a world where every 'contact' will have
keep our healthcare systems functioning. Below to be scheduled on Zoom, or managed in a
are some of the “New Normals” where COVID- non-spontaneous manner, keeping
19 is predicted to change our lives in the near distance, observing rules, and checking on
future and beyond [67,69,70]: others if they are following them too.
6. A “New Normal” where there will be
1. A “New Normal” when restrictions on cleaner and safer job sites. The virus has
social distancing are lifted. Many people made everyone aware of the importance of
will not grasp that this is not over. Despite health and safety. Companies will respond
the "happy talk," people will not emerge by implementing new job site policies such
suddenly immune from the lockdown. The as alternating shifts, temperature checks for
vast majority will remain susceptible to the employees and top-to-bottom disinfections.
virus. The virus will spread. It will keep Managers and supervisors will promote
hitting the population. Mostly everyone social distancing and health regulations for
will be exposed over the next year until 60 employees, including a carpooling ban, a
to 70 percent of herd immunity is achieved. 100% mask and glove policy, and well-
2. A “New Normal” where we lock down the stocked handwashing stations. Employers
lockdown. The changes will become will no longer be doing business in the
same way they have done in the past. They

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will need to be flexible and creative as they serious challenge for the psychological and
will need to think about new ways to mental health worldwide. With the disruptive
perform certain tasks. effects of this pandemic, it is important that we
7. A “New Normal” for projects’ timelines. stay mindful and sensitive to our mental health
Projects will take longer. Many of the needs and to that of the ones we care for. Our
major workplace safety changes will add to anxiety and fears should be acknowledged and
the time it takes to complete projects. While not ignored, but better understood and
crucial to keep employees healthy, addressed by individuals, communities and
techniques such as keeping up with PPE, governments. The issue facing each and every
allowing only a limited number of one of us is how we manage and react to the
employees on a site at the same time and stressful situation unfolding so rapidly in our
alternating work shifts will slow down lives and communities. The further we look into
progress of projects, and the days of fast- the future, the more we can imagine how global
tracking a project may be over - at least for society may well be reinvented by this
a long period of time. pandemic. The experience from this public
8. A “New Normal” will be teleworking. The health emergency should guide governments
coronavirus will bring major changes to and authorities how to efficiently intervene in
office work. Forced to stay at home, many any future crisis around the world.
office employees will keep business
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