CONSTRUCTION METHODS AND EQUIPMENTS

MAGNAYE, KIMBERLY WEALTH M.

BSCE 4-1

CASE STUDY:

1. List the process that Lisa used to create the quality testing of the robot.

 Lisa decided to do the following procedures: 1. Goal definition, 2. Root cause analysis, 3.
Countermeasures identification, and 4. Standardization
 Lisa called a meeting with Nick and the other two manufacturing technicians, Joseph and Ryan and
decided that the first thing they should do is a fishbone diagram.
 The team brainstormed using the affinity diagram method to ensure everyone’s input was captured
during the process. Once the ideas of potential root causes were laid out, they started their
fishbone diagram by grouping potential causes into larger categories.
 The result from the brainstorming session was presented and it was decided that she would create
a plan to show what test would be done and what the results should be.
 Lisa created a spreadsheet that could be used by technicians to test the tool for all possible causes.

2. What should be done to improve the process that she’s using?

 Carry out a Quality Management Plan - The purpose of the Quality Management Plan (Plan) is to
outline the following activities: define roles and responsibilities; provide reference documents
and guidelines to perform the Quality Assurance (QA), provide the standards, practices and
conventions used in carrying out QA, Quality Control (QC), and quality improvement activities
for the Project; provide the tools, techniques, and methodologies to support QM activities and
reporting. The Plan achieves the following objectives:
 Identifies the activities, processes, and procedures used to manage quality.
 Defines the quality management methodologies, best practices, roles and
responsibilities, training and communication required throughout the life cycle of the
Debt Management System (DMS II) Project.
 Ensures all project deliverables and artifacts conform to this plan.
 Defines the quality planning, Quality Assurance, Quality Control and quality
improvement processes, and procedures.
 Carry out Quality Assurance - provides the necessary attention to detail for continuous
improvement of activities and processes to achieve quality. The DMS II Project Team and the
Quality Manager will perform these activities.
 Carry out Quality Control – a monitor and inspection process that ensures every deliverable and
work product is measured, tested, and ensures results conform to quality standards. The DMS II
Project Team, Quality Manager, Project Oversight, and the SI will plan and coordinate all quality
activities.